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Rotch Library - NA682.P67 M43 2018

Barker Library - TH3301.R59 2019

Rotch Library - NA2543.W65 S84 2020

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Barker Library - TH1719.W46 2019

Rotch Library - NA2707.L47 B64 2018

Rotch Library - NA2543.T43 A7313 2018

Rotch Library - NA7880.V56 2019

Rotch Library - NA2765.S615 2019

The unfortunate truth is that even in our ability to retreat into ignorance, we betray the disparity in our experiences and the systemic injustice in our culture.

For many in America, responding to the seemingly-endless shootings of African Americans has become a horrific form of muscle memory. After yet another tragedy like the shooting of Ahmaud Arbery occurs, we see similar patterns: an initial burst of reporting, followed quickly by social media commentary, followed by think-pieces across various platforms, followed by social media commentary on the think-pieces.

Within a week, however, the entire matter is tied up nicely and everyone is able to move on. Most of us forget as we return to being engrossed in our lives, only to be thrust back into this cycle when another new shooting is jarring enough to penetrate the blaring noise of our daily news-cycle.

The fact that Arbery was killed in February and many didn’t know until May speaks to our dependence upon images to incite response—a dependency that, as many have pointed out, dehumanizes victims and establishes a bar of proof we don’t demand of others.

Moreover, the fact that only images push us to take seriously these stories underlines the frenetic nature of our media landscape. So few stories not drenched in the political and culture wars theming our day are able to rise above the chaos to capture our attention. That many are feeling oversaturated and digitally burned out during our current crisis has only exacerbated this problem of ignorance.

The unfortunate truth is that even in our ability to retreat into ignorance, we betray the disparity in our experiences and the systemic injustice in our culture. While this story (despite being so relevant and discussed currently) will fade for most of us, for others this story is their experience. They carry it with them when they wonder if it is safe to go for runs in ...

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Quick Facts for Payroll Managers 2010 will help you save time in your day-to-day tasks.

The 2010 edition contains handy "desktop" information such as:q

• Payroll Calendar, weeks are numbered to enable easy calculations
• Charts covering Federal and Provincial labour standards
• Personal income tax data
• CPP/QPP exemptions
• Employment insurance and Workers' Compensation information
• Section on reporting requirements

Publication date: February 2010

If you would like more details about this product, or would like to order a copy online, please click here.

Payroll Management Guide helps you resolve day-to-day payroll issues and guides you in effective payroll planning. This reporter instructs you on how to implement proactive, efficient payroll procedures while ensuring compliance with federal, state, and local requirements.

The Internet version includes the time-saving tool Paycheck Calculator, providing the ability to perform Gross-to-Net and Net-to-Gross calculations, tax-free bonus calculations, dual year calculations, Federal W-4 and state exemption certificate creation, and more!

If you would like more details about this product, or would like to order a copy online, please click here.

Pay Yourself First: Financial Strategies for the Owner/Manager will show you how to minimize your taxes and maximize the return on your business investments. Written specifically for the small business owner and manager, it explores essential areas of finance and accounting for your small business and provides simple, practical advice on making your money work for you and avoiding possible pitfalls.

 

Topics covered:

• Starting a business
• Setting-up and administering a workable financial process
• Extracting money from the business in ways that are most advantageous to you and the business
• Income splitting for family businesses
• Family trusts
• Retiring entrepreneurs

If you would like more details about this product, or would like to order a copy online, please click here.

This monthly newsletter with its breaking news stories, practical articles, and economic indicators will have strong appeal to small and medium-sized company owners, HR managers, and business people alike.

Included free with the purchase of Canadian Business Management Manual.

Updated monthly.

Related Products

• Canadian Business Management Manual and Government Assistance Manual – COMBO
• Government Assistance Manual

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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Internet Solutions for HR Managers sets the standard for the Canadian HR professional. It is the only guide you will need to conduct free Internet research on critical Canadian HR topics. In addition, it provides you with a strategic and practical approach to address key issues. National in scope, it also offers cost-effective solutions for your organization to help you in your day-to-day decision-making process.

The Internet is creating a revolution in HR management, including recruitment, benchmarking, networking, and information gathering. Internet Solutions for HR Managers provides practical, immediately useful information on how to adapt to these new challenges and opportunities and realize the time and cost savings that the new technology brings.

Features include:

• Comprehensive listing of the top HR-related website facilitates basic Internet research and saves time
• Internet recruiting case study gives readers a realistic and salient understanding of how organizations can benefit from Internet recruiting
• Links to valuable sample forms and policies save time for HR Managers in creating their own forms and policies where the information is easy to customize
• Benchmarking information assists HR Managers in calculating their bottom line HR administration costs in an effort to become more strategic and cost effective

About the Authors
Edward B. Harvey, PhD, is a well-known specialist in the fields of valuing diversity, program development, and designing innovative strategies for effective HR management. Harvey is also currently a Professor at the University of Toronto.

John H. Blakely, MIR, is a specialist in HR policy and planning, compensation, pay equity, equal opportunities and managing diversity. Blakely presently works as a Compensation Advisor for a large organization in British Columbia and has co-authored two other titles for CCH Canadian.

Katherine A. Lee, MIR, is a Senior Researcher and Analyst for the leading HR web information portal, www.hr.com, and is a specialist in analyzing product development and industry trends within the eHR space.

If you would like more details about this product, or would like to order a copy online, please click here.

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

Features include:

• Concise discussions of major HR terms and concepts
• Current trends and benefits
• Discussion on definitions
• Procedures for implementation
• Role of HR practitioners and any barriers or pitfalls they might face
• Sample policies
• "Best practice" information
• Over 400 pages of value

Topics covered:

• Alcohol and drug addiction
• Attendance management
• Auditing the HR function
• Benchmarking
• Ethics
• Career management
• Change management
• Coaching
• Competency
• Conflict management
• Employee involvement
• Employee opinion surveys
• Employee testing
• Employee turnover
• Employment contracts
• Employment cycle
• Flexible work practices
• HR Metrics
• Intellectual capital
• Learning organization
• Management development
• Mission statements
• Organizational design
• Performance management process
• Recruitment and selection
• Redundancy/downsizing
• Reward Management/compensation policies
• Stress management
• Terminations
• Virtual organization

If you would like more details about this product, or would like to order a copy online, please click here.

In response to many requests from subscribers, we have created this value-packed combo. Both are widely regarded as essential publications for all organizations. Canadian Business Management Manual provides practical guidance and information for business managers covering a wide range of key topics. Government Assistance Manual offers comprehensive guidance to hundreds of federal and provincial government assistance programs for Canadian business.

Includes monthly newsletter, Management Matters.

If you would like more details about this product, or would like to order a copy online, please click here.

Just about every area that can affect a business is covered in this practical information source. Designed for business managers, Canadian Business Management Manual will be helpful to anyone who is responsible for managing a large or small organization or a particular area of a business. It gives you easy-to-read information on a wide range of business and human resources issues, along with examples, checklists, and procedures.

Topics covered:

• Facts and figures (CPI and Lending Rates)
• Start-ups
• Planning
• Financing and Finance
• Insurance
• Marketing
• Intellectual Property
• E-Commerce
• Commercial Law
• Director and Officer Liability/Corporate Governance
• Franchising
• Environmental Management
• Business Failure – Written by Frank Bennett
• Human Resource Quick Facts
• Statutory Deductions and Remittances
• Labour Standards
• Human Rights
• Privacy
• Workplace Health & Safety
• Workers' Compensation
• Taxation Quick Facts
• Income Tax
• Sales Tax
• Capital Taxes
• New Developments

Includes monthly newsletter, Management Matters.

Related Products

• Canadian Business Management Manual and Government Assistance Manual – COMBO
• Government Assistance Manual

If you would like more details about this product, or would like to order a copy online, please click here.

This handy, pocket-sized reference guide is an ideal resource for managers in both union and non-union environments. Basic Supervisory Management and Labour Relations provides practical advice on how to effectively handle day-to-day supervisory issues.

If you would like more details about this product, or would like to order a copy online, please click here.

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

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Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Develop skills to influence others
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over pres

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
  Full Article
  
  

"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."

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Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

• Build the foundation for performance management
• Overcome implementation challenges
• Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

If you would like more details about this product, or would like to order a copy online, please click here.

"Good discussion of issues and examples of how to handle challenging situations."

"Very informative with practical applications."

- Maja Winter, Webinar Participant

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Webinar information current as of June 17, 2008  

This archived webinar is designed to help you learn techniques and strategies not only for diffusing others but for managing your own emotions at these challenging moments. With these skills, you’ll be able to tackle everything from figuring out your own triggers and what your body language conveys, to boundary setting during a challenging conversation, to finding the right time and place to initiate a difficult interaction. Our goal is to help you keep your cool and approach those difficult situations with more confidence, so you resolve them more effectively and show your employees that you’re proactive in creating a tension-free workplace.

Learn how to:

• Manage yourself during difficult interactions
• Be proactive vs. reactive
• Understand your triggers and sync your body language to your message
• Plan the right time and place for a challenging conversation
• Master the art of constructive feedback
• Know when to use empathy, sympathy and apology

Speaker

Bina Feldman is a corporate training consultant and coach specializing in Personal & Professional Development. She holds a Bachelor of Arts and Master’s Degree in Communication Disorders. She is a member of the Canadian Society of Training & Development (CSTD) In the field of Training and Development since 1984, Bina has grown her business to deliver training across many industries and in the public sector. As a performance coach, she has helped business and professional people with communication and leadership skills.

Bina taught Presentation Skills and Public Speaking at the University of Toronto, School of Continuing Studies from 1981 – 1992 and has delivered Presentation Skills training nationally and internationally. Bina leads a training company and con

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

• Accurately identify sources of performance issues
• Implement an effective performance management process
• Develop performance objectives and goals for individual employees
• Conduct successful performance reviews
• Create personal development plans
• Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

• Understand and define the different generations in your organization
• Engage each of the four generations
• Identify the influencers of engagement of your organization's generational mix
• Evaluate existing HR practices for engagement across the generations in your organization
• Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
• Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.

Webinar information current as of May 29, 2008

Making the leap from manager to coach plays a critical role in every workplace. Whether the focus is on providing regular constructive feedback, monitoring relationships, ensuring to maintain harmony in teams or learning to communicate like a coach, our Webinar can guide managers to develop these and other proven coaching and leaderships skills. This interactive Webinar can help you gain essential tools and practical strategies required to make the leap from manager to coach in your workplace. This is your opportunity to gain vital coaching skills to make you more effective as a manager and get your employees more engaged ensuring a more motivated and productive employee in the workplace.  

Learn how to:  

• Differentiate between managing and coaching
• Identify critical coaching success factors
• Communicate like a Coach
• Develop a successful mentoring relationship
• Provide constant and constructive feedback
• Coach the difficult employee - how to pinpoint the problem
• Engage employees to create a productive environment
• Use tools that can develop the maximum potential of all employees
• Coach in a cross functional team
• Coach a team vs. the individual

Speaker

Sara Lee, CHRP, CGA has over 18 years of combined human resources, finance and management consulting experience. Throughout her career, Sara has worked with public and private, union and non-union organizations in a variety of business sectors including oil and gas, engineering, real estate, manufacturing, information technology, health services, and financial services.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• An Internet connection
• A sound card

Each archived webinar consists of a recording only of the live event. There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.

"This webinar was excellent. It provided me with some direction on how to deal with an ongoing employee issue."

"The speaker clearly communicated and emphasized the important key drivers used to engage employees."

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Webinar information current as of May 14, 2009

CCH's How to Engage Employees will provide tools and techniques to assist you in managing the distractions that face your employees on a daily basis and refocus them on company objectives. In today's volatile landscape, there is no other single variable that can produce bottom line results like your employees. Employee Engagement is the critical mandate of the HR department. Add value, contribute to the bottom line and Engage your Employees for success!

Areas to be covered:

• The key drivers behind employee engagement
• The critical impact of managers on employee engagement and the employment relationship
• The importance and methods for measuring employee engagement at the management level
• Strategies for enhancing management capabilities
• The complexities behind the employee-manager relationship
• Specific management behaviours that drive employee engagement

Speaker

Barbara Adams
Barbara Adams is a business executive with over 25 years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

Each archived webinar consists of a recording only of the live event. There is no time limita

If you would like more details about this product, or would like to order a copy online, please click here.

"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."

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Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

• Ensure that succession planning integrates with broader corporate strategies and plans
• What is the goal of succession planning
• What role corporate culture plays in succession planning
• Utilize resource planning to support succession planning
  • The importance of having a strong assessment tool for evaluating competencies
  • How to balance internally focused succession plans with an understanding of the talent available externally
  • Resource planning tools that support succession planning
• Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

If you would like more details about this product, or would like to order a copy online, please click here.

Quick Facts for Payroll Managers 2014 will help you save time in your day-to-day tasks!

The 2014 edition contains handy "desktop" information such as:

• Payroll Calendar, weeks are numbered to enable easy calculations
• Charts covering Federal and Provincial labour standards
• Personal income tax data
• CPP/QPP exemptions
• Employment insurance and Workers' Compensation information
• Section on reporting requirements  

This booklet has sleek coil binding to provide easy access to 7-tabs of quick referenced payroll information. It includes a full 2014 payroll calendar (along with snapshots of the 2013 and 2015 calendars for further reference), charts and calculations helpful for anyone working in Payroll or has a strong interest in keeping up to date with Payroll information. 

Actual view:

 

 

If you would like more details about this product, or would like to order a copy online, please click here.

"I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement."

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Webinar information current as of December 8, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results.

Key Learning Objectives:

• Update your knowledge on current employee engagement research
• Learn ten key strategies for enhancing employee engagement
• Methods and tactics for implementing engagement strategies
• The human resources role in driving employee engagement
• The critical impact of managers when implementing engagement strategies

Speaker

Barbara Adams, Managing Director of HR Architects

Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the

If you would like more details about this product, or would like to order a copy online, please click here.

Whether you have to handle a CPP or OAS claim, calculate and remit withholdings on employee compensation, or ascertain the employment status of a contractor, Annotated Canada Pension Plan and Old Age Security Act, 14th Edition, 2015 is for you. This handy work is the only portable, one-stop resource in this area for professionals on the go.

The section-by-section annotations and exhaustive cross sections throughout give you expert commentary and explanations of the legislative provisions, the regulations, and court and tribunal decisions regarding CPP and OAS issues. The book also offers up-to-date coverage of pending legislation and new cases, as well as key decisions of the Pension Appeals Board.

Highlights of new information in the 14th Edition include:

• Amendments implemented by the Jobs, Growth and Long-Term Prosperity Act (Bill C-38), including a summary of the new appeal regime and annotations to the provisions creating the Social Security Tribunal
• All significant Federal Court of Appeal decisions on vital issues such as whether a per diem compensation rate is ‘‘fixed and ascertainable’’ (MNR (Canada) v. Ontario); right to appeal on CPP matters from the Tax Court of Canada (Davitt); online accessibility for claimants (Jodhan); interest award where erroneous information given by the Minister (Bartlett); approach of tribunal where claimant doesn’t appear (Evans); need to refer to every piece of evidence (Simpson and Brennan); motions in the Federal Court of Appeal (McMeekin); evidence on judicial review (McLaughlin); and extension of time (Daoud).
• Important Federal Court decisions, including new authority on when written reasons for granting leave to appeal to the PAB are mandatory
• Updated dollar amounts for YBE (for general and disability claims), YMPE and other statistics throughout;
• New types of disability claims.

The Honourable Gordon Killeen, Q.C., is an active member of the Pension Appeal Board and retired justice of the Ontario Superior Court. His conference lectures in recent years have been influential in the evolution of CPP disability law.

Andrew James is a legal writer. He is the co-author of Ontario Superior Court Practice (with Mr. Justice Todd Archibald, The Honourable Gordon Killeen, Q.C. and James Morton), and Ontario Family Law Practice (with Justice David Steinberg, Justice Craig Perkins and Esther Lenkinski).

If you would like more details about this product, or would like to order a copy online, please click here.

What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

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Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

What's New in the 2nd edition:

• Accommodation in Employment
• Discipline
• Diversity
• Due Diligence
• Orientation Programs
• Outsourcing
• Privacy
• Recognition Programs
• Retention Strategies
• Succession Planning
• Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

If you would like more details about this product, or would like to order a copy online, please click here.

"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."

- Tammy Stevenson, Human Resources Advisor

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Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

• Appreciate the importance of aligning and communicating individual and corporate goals
• Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
• Appreciate the true consequences of retaining counterproductive employees
• Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
• Know why they need to define the "rules of engagement" for staff
• Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.

"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

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Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

Webinar information current as of November 10, 2009

A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

• Employee Engagement
• Change Management
• The competencies HR professionals need to lead the evolution of HR in their organization

Key Learning Objectives:

• Identify and discuss 8 key drivers of employee engagement
• Develop employee engagement ideas, strategies and plans
• Develop and execute highly effective change management plans
• Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
• Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

Speakers

Michael Bennett, CHRP
Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

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