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Documentarian behind Tucker Carlson 'demon' attack clip blasts 'uncharitable' skeptics

The documentarian who recently went viral when Tucker Carlson told him he was "physically mauled" by a demon last year pushed back against those who would dismiss the former Fox News host's claims about spiritual warfare.




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Christian life coaching conference tackles stress, burnout, 'compassion fatigue'

With a strong focus on tackling burnout and compassion fatigue, Hope Together conference offered essential tools and support for ministry leaders and individuals seeking renewed strength and purpose.




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Workshop 2: Stacy Schiff

Author Stacy Schiff gives a 10-minute writer's workshop before an event recorded for radio in Portsmouth. The workshop was recorded backstage. #writing Learn more about your ad choices. Visit podcastchoices.com/adchoices




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Covid-19 can attack brain and target people with blood type A

The new coronavirus SARS-CoV-2, which causes atypical pneumonia COVID-19, can also penetrate into the brain, disrupt the work of the nervous system and cause other severe complications. The disease may not be limited to respiratory infections only. As practical studies show, in a significant number of patients, the virus affects the nervous system. The mechanism of its impact on nerve cells has not been studied yet, but scientists believe that there is some connection: a temporary loss of taste or smell was recognized as specific symptoms of COVID-19 in the middle of March. To make matters worse, the virus may penetrate directly into the brain from the nasopharynx. In this case, the virus may trigger a series of complications, disrupting the normal functioning of almost any organ. The list of possible concomitant diseases is extensive:




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Russia may lift moratorium on death penalty after Crocus City Hall attack

The monstrous terrorist attack at Crocus City Hall in Russia triggered discussions about the need to reinstate death penalty in the country. It is the legal side of the issue that is being discussed, since the moratorium was established by the Constitutional Court. Russian officials believe that the moratorium on the death penalty that was introduced in Russia in 1996 in connection with the entry into the Council of Europe should be suspended. State Duma speaker Vyacheslav Volodin believes that there is no need for any referendum here — it would only be enough for the Constitutional Court to lift it. Lawyers believe executions will return to Russia Experts maintain that according to the Constitutional Court's clarification from 2009, the binding nature of this or that political decision shall remain unchanged. However, the head of the State Duma Committee on Legislation, Pavel Krasheninnikov, said that there are grounds for lifting the moratorium.




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Football fans attack Israelis in Amsterdam all night shouting 'Free Palestine!'

In Amsterdam, people with Palestinian flags attacked Israelis after a football match between local club Ajax and Tel Aviv's Maccabi. Masked men waving Palestinian flags attacked Israelis after the Israeli soccer team lost to Ajax in the Europa League. The attackers were chasing and beating Tel Aviv Maccabi fans throughout the night shouting "Free Palestine!" Click here to see more raw videos from Amsterdam




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Let's face it: Iran shows feeble power with its ballistic attack on Israel

Iran's unprecedented ballistic missile attack on Israel on October 1 shocked the world. Benjamin Netanyahu's hands were shaking shook as he read out the counter threats. This is an important signal for Russia. Iran shows everyone what's what Iranian Foreign Minister Abbas Araghchi said that Tehran, by striking Israel on the evening of October 1, exercised its right to self-defense in accordance with Article 51 of the UN Charter. He stressed that the attack was carried out only to strike military and security facilities "responsible for the genocide in the Gaza Strip and Lebanon." "Our action is concluded unless Israeli regime decides to invite further retaliation. In that scenario, our response will be stronger and more powerful. Israel's enablers now have a heightened responsibility to rein in the warmongers in Tel Aviv instead of getting involved in their folly," the minister wrote on X platform.




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Lions attack and kill woman in Crimea safari park

A woman entered an enclosure with three lions to clean it, but did not close the door bar. The predators attacked and killed her, the Investigative Committee said. In 2021, a tiger bit a one-year-old child in the same park. An employee of Taigan Lion Park in Crimea died after predators attacked and mauled her. A criminal case was opened into the incident. On the afternoon of October 16, the woman who had worked in the park for almost 17 years entered the enclosure with three lions to clean it. However, she did not close the bolt of the door between the two sections of the cage, and the predators attacked her. The woman died. The case was opened into violation of labor protection requirements that resulted in the death of a person through negligence.




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Getac enhances its range of versatile Android devices with launch of AI-ready fully rugged tablet

Getac has introduced the AI-ready ZX80, a brand new 8-inch fully rugged tablet, powered by the versatile Android operating system.




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Rise in phishing attacks, as commodity campaigns and impersonation attacks escalate

Cybersecurity company, Egress, a KnowBe4 company, has launched its latest Phishing Threat Trends Report (October 2024), which examines the most recent phishing statistics and threat intelligence insights.




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Combatting Sweethearting: How Retailers Leverage AI to Tackle Employee Fraud

Retail theft in the U.S. is reaching critical levels, costing businesses around $100 billion annually. While shoplifting and various forms of employee theft are rising, a particularly challenging issue is "sweethearting."



  • Surveillance and Security

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Contactless Touch Screens – “Untact” TFT LCD Kiosk Monitors

Most of us have used a self-service, multi-user kiosk at some point in our lives, to purchase train tickets, to select our burger at a fast food restaurant, to pay for parking in a multi-story car park, to check-in at a hospital or airport to name just a few.

The question is, will COVID-19, or possibly some future virus strain make people reluctant about using these now necessary machines




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Evoke Creative innovates with contactless technology

Wirral-headquartered Evoke Creative, a design-led manufacturer of interactive digital solutions, has developed a series of innovative new products which address the challenges faced by its blue-chip client base as they re-open for customers and employees.




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Tatarstan drone attack: 'This is only the beginning of bigger chaos'

After today's drone attack on Tatarstan, a republic within the Russian Federation, the "sanitary zone” that needs to be established for the security of the Russian Federation has grown to 1,200 kilometers and now stretches to Lviv. On April 2, Ukrainian drones attacked several facilities in Tatarstand: Alabuga special economic zone in Yelabuga and the oil refinery in Nizhnekamsk. The head of Tatarstan, Rustam Minnikhanov, said that the technological process of enterprises in the special economic zone (one of which, as follows from open sources, assembles Geran attack drones) was not disrupted. Twelve people — all of them students, were hurt as a result of the attack.




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What lesson does Ukraine want Russia to learn by attacking Kursk?

The Armed Forces of Ukraine invaded Russia on August 6. What are Ukraine's goals of the attack? Why did it come as a surprise for Moscow? Pravda.Ru asked an expert opinion from military analyst and political scientist Dmitry Taran. How would you characterise the units of the Ukrainian Armed Forces that invaded the Kursk region? What weapons do they have and how many fighters are there? They are elite units that were kept in reserve and had not been used before. The story of this notorious counterattack is directly related to three events, three factors that now determine the state of affairs in the Ukrainian direction:




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Cyberattack Disrupts Defense Ministry Website

[Domestic] :
The defense ministry’s website fell victim to a cyberattack Tuesday, prompting the military to take response measures.  According to the ministry on Wednesday, the distributed denial-of-service(DDoS) attack struck at about 5:30 p.m. the previous day, adding that the website is currently back ...

[more...]




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JCS: N. Korea Continues GPS Jamming Attacks on S. Korea for 2nd Day

[Inter-Korea] :
North Korea continues GPS jamming attacks against South Korea for the second day since Friday. According to Seoul's Joint Chiefs of Staff(JCS) on Saturday, the GPS jamming provocations from the North's Haeju and Gaeseong regions have disrupted the operations of dozens of South Korean vessels and civilian ...

[more...]




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Reports: 50,000 Russian, N. Korean Troops Preparing to Attack

[International] :
The Russian military has reportedly assembled a force of 50-thousand soldiers, including North Korean troops, to carry out an assault with the goal of reclaiming territory in Russia’s Kursk region.  Quoting a U.S. official on Sunday, CNN said Russia has amassed tens of thousands of troops to carry out ...

[more...]




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PyFaults: a Python tool for stacking fault screening

Here, an open-source Python library for identifying and screening potential stacking fault models in crystalline materials with planar disorder is presented.




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Crystal structure, Hirshfeld surface, DFT and mol­ecular docking studies of 2-{4-[(E)-(4-acetylphen­yl)diazen­yl]phen­yl}-1-(5-bromo­thio­phen-2-yl)ethanone; a bromine⋯oxygen type contact

The title compound is a non-liquid crystal mol­ecule. The mol­ecular crystal is consolidated by C—Br⋯O&z-dbnd;C type contacts running continuously along the [001] direction.




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Enhancing electrospray ionization efficiency for particle transmission through an aerodynamic lens stack

This work investigates the performance of the electrospray aerosol generator at the European X-ray Free Electron Laser (EuXFEL). This generator is, together with an aerodynamic lens stack that transports the particles into the X-ray interaction vacuum chamber, the method of choice to deliver particles for single-particle coherent diffractive imaging (SPI) experiments at the EuXFEL. For these experiments to be successful, it is necessary to achieve high transmission of particles from solution into the vacuum interaction region. Particle transmission is highly dependent on efficient neutralization of the charged aerosol generated by the electrospray mechanism as well as the geometry in the vicinity of the Taylor cone. We report absolute particle transmission values for different neutralizers and geometries while keeping the conditions suitable for SPI experiments. Our findings reveal that a vacuum ultraviolet ionizer demonstrates a transmission efficiency approximately seven times greater than the soft X-ray ionizer used previously. Combined with an optimized orifice size on the counter electrode, we achieve >40% particle transmission from solution into the X-ray interaction region. These findings offer valuable insights for optimizing electrospray aerosol generator configurations and data rates for SPI experiments.




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Further evaluation of the shape of atomic Hirshfeld surfaces: M⋯H contacts and homoatomic bonds

It is well known that Hirshfeld surfaces provide an easy and straightforward way of analysing inter­molecular inter­actions in the crystal environment. The use of atomic Hirshfeld surfaces has also demonstrated that such surfaces carry information related to chemical bonds which allow a deeper evaluation of the structures. Here we briefly summarize the approach of atomic Hirshfeld surfaces while further evaluating the kind of information that can be retrieved from them. We show that the analysis of the metal-centre Hirshfeld surfaces from structures refined via Hirshfeld Atom Refinement (HAR) allow accurate evaluation of contacts of type M⋯H, and that such contacts can be related to the overall shape of the surfaces. The com­pounds analysed were tetra­aqua­bis­(3-carb­oxy­propionato)metal(II), [M(C4H3O4)2(H2O)4], for metal(II)/M = manganese/Mn, cobalt/Co, nickel/Ni and zinc/Zn. We also evaluate the sensitivity of the surfaces by an investigation of seemingly flat surfaces through analysis of the curvature functions in the direction of C—C bonds. The obtained values not only demonstrate variations in curvature but also show a correlation with the hybridization of the C atoms involved in the bond.




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Color center creation by dipole stacking in crystals of 2-meth­oxy-5-nitro­aniline

This work describes the X-ray structure of orange–red crystals of 2-meth­oxy-5-nitro­aniline, C7H8N2O3. The compound displays concentration-dependent UV-Vis spectra, which is attributed to dipole-induced aggregation, and light absorption arising from an inter­molecular charge-transfer process that decreases in energy as the degree of aggregation increases. The crystals display π-stacking where the dipole moments align anti­parallel. Stacked mol­ecules inter­act with the next stack via hydrogen bonds, which is a state of maximum aggregation. Light absorption by charge transfer can be compared to colored inorganic semiconductors such as orange–red CdS, with a band gap of 2.0–2.5 eV.




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Bluecode launches contactless NFC payments

Austria-based payment brand Bluecode has announced the launch...




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Ron DeSantis Pushes Coastal 'Resilience' While Doing Little To Tackle Climate Change

Florida Gov. Ron DeSantis speaks to the media about the cruise industry during a press conference at PortMiami in April. DeSantis faces criticism for failing to do all he could on Florida's biggest environmental threat: climate change.; Credit: Joe Raedle/Getty Images

Amy Green and James Bruggers | NPR

Brick by brick, the stucco shell of a new flood-resilient public works building is taking shape blocks from the beach, the most visible sign yet of a small community's enormous task staving off the rising sea.

"This is actually the highest point in the city," Satellite Beach City Manager Courtney Barker said, adding that right next door to the new public works building will be a new fire station.

It's a close-knit community established by rocket scientists south of Kennedy Space Center, on a low-slung barrier island between the Atlantic Ocean and Indian River Lagoon.

By 2040, community leaders expect significant impacts associated with climate change. Already flooding is a problem, and beach-front homes perch precariously atop a sand dune left exposed after a series of storms and hurricanes washed away a sea wall.

The needs are great, and in Gov. Ron DeSantis, Barker sees a potential ally.

"At least he talks about climate change as actually being real, so that's good," she said. "And he's putting money toward it so that's encouraging."

But Barker also feels DeSantis is doing only part of the job.

"We desperately need to grow up as a state and realize that we need to get our emissions down," Barker said.

Since his election in November 2018, DeSantis is making good on some of his environmental promises, including what he likes to call "resilience," a new buzzword for climate adaptation. But as the governor prepares for a reelection bid in 2022, and is seen as a potential Republican frontrunner for the presidency in 2024, DeSantis faces criticism for failing to do all he could on Florida's biggest environmental threat: climate change.

Some of his critics acknowledge that the $1 billion Resilient Florida plan he announced in January could be a first step toward helping some communities pay for adaptation. But critics also point out that DeSantis has done almost nothing to put Florida on a path to scaling back the state's heavy reliance on fossil fuels.

"I would give him probably a C-minus," said former Republican Gov. Charlie Crist, who served from 2007 to 2011, and now represents St. Petersburg in the U.S. House of Representatives as a Democrat.

Crist still gets plaudits from environmentalists for his administration's climate initiatives, including a cap-and-trade system to curb carbon emissions and an executive order that was intended to put the state on a path to reducing its greenhouse gas emissions 80% by 2050. But those were basically abandoned by Gov. Rick Scott, the Republican now serving in the U.S. Senate.

Crist, who switched parties and this week announced he is running for governor in 2022, said DeSantis should be "encouraging renewables such as wind energy, solar energy, and particularly solar. I mean, my goodness, we're the Sunshine State."

DeSantis' press office declined to make the governor available for an interview and did not respond to written questions.

In comments at two press conferences earlier this year, the governor cited his support for spending hundreds of millions of dollars on water projects and Everglades restoration as evidence of his environmental credentials, while promising to double down on funding for coastal resilience.

Florida needs "to tackle the challenges posed by flooding, intensified storm events [and] sea level rise," he said. "When you look at how an insurance market would view property insurance, and to see that Florida is leading and trying to get ahead of some of these impacts, we think it'll be a very smart thing to do."

Lawmakers have had their own ideas on how to handle climate threats, and have passed two bills that, when taken together, are similar to DeSantis' Resilient Florida proposal.

"It's not exactly as he said he wanted it, but it's close," said Jonathan Webber, deputy director of Florida Conservation Voters. "These are policies that need to happen. It would have been better if they happened 20 years ago."

"I am not a global warming person"

In his 2018 campaign, DeSantis appealed directly to supporters of former President Donald Trump, such as in this ad where he tells one of his children to "build the wall" with toy blocks. The environment was a major issue in that election.

Residents were grappling with a toxic red tide and blue-green algae crisis that made beaches and waterways unsafe, and left marine-life belly-up.

In recent years Floridians have also experienced deadly, devastating consequences of back-to-back major hurricanes.

All the while, advocates were highlighting likely links between the state's environmental woes and global warming.

Florida's climate challenges are among the biggest in the country. Beyond those related to hurricanes intensified by climate change, they include sea level rise, extreme heat, drought and increasing health threats from mosquito-borne diseases.

By its own numbers, the DeSantis administration predicts that with sea level rise, $26 billion in residential property statewide will be at risk of chronic flooding by 2045.

But in 2018, DeSantis let voters know that he had clear limits when it came to climate change.

"I am not in the pews of the church of the global warming leftists," DeSantis told reporters at one 2018 campaign stop. "I am not a global warming person. I don't want that label on me."

Early plaudits from environmentalists

Once in office, DeSantis won early plaudits for directives aimed at cleaning up water and helping Florida adapt to climate change. He appointed the first state resilience officer and the first chief scientist, and ordered Florida's Department of Environmental Protection to make sure its decisions were based on the best available science.

In 2019, they approved of DeSantis' order to his environmental regulators to oppose fracking, but he since has failed to get his Republican colleagues in the legislature to pass a statewide fracking ban, something he advocated for during his campaign. The state's oil and gas industry does not currently use fracking as a drilling method, but environmentalists are worried it might start doing so, resulting in water pollution.

Environmental groups also praised DeSantis in 2020 when the governor announced the state was backing a plan to buy 20,000 acres of the Everglades to prevent oil development there.

And they did the same when DeSantis backed spending $166 million in settlement money Florida received from Volkswagen on electric vehicle charging stations and cleaner electric buses. The money, part of a larger $14.7 billion settlement, came after the German automaker was caught lying about its cars' diesel emissions.

"Everyone was optimistic," said Susan Glickman, the Florida director for the Southern Alliance for Clean Energy. "I kept hearing an opening on climate."

Two years later, though, Glickman and other advocates are assessing DeSantis' climate record much like this: He's done more than previous Governor Scott, but that's not saying much.

DeSantis quietly replaced his chief science officer in March with Mark Rains, a professor, and chair and director of the School of Geosciences at the University of South Florida. But he never has replaced his chief resilience officer after she left for the Trump administration after only a few months in the position.

"Missing in action" on renewables

In many ways, it's what DeSantis hasn't done that defines his climate record. He has chosen not to use his bully pulpit to advocate for a clean-energy future, like his Democratic Party counterparts in the Southeast states of North Carolina and Virginia, or like the mayors of Orlando and Tampa.

DeSantis has also been "missing in action" in debate over bills this year in the Florida legislature that would undermine local government efforts to transition to clean energy, said Webber, with the Florida Conservation Voters group.

One such bill, that has passed the House and Senate and awaits DeSantis' consideration, would ban local governments from restricting fuel sources. The oil and gas industry has supported such measures around the country. They aim to block the push by climate activists to ban natural gas hook-ups in new buildings, and electrify them instead to reduce carbon emissions.

Of course, electrification only reduces emissions if it's powered by renewable energy. But Florida has no requirement that utilities provide a certain amount of that. Solar power accounts for only about 2.5% of the electricity produced by utilities, while they rely on fossil fuels for about 84%.

When DeSantis had a chance to appoint someone to the state's powerful Florida Public Service Commission, a regulatory body with a big say in state energy policy, he chose the Florida chairman of the American Legislative Exchange Council, a group known for its support of fossil fuels.

"We are very frustrated by the messaging, and the lack of acknowledgement of the root of the problem of all these issues," said Yoca Arditi-Rocha, executive director of The CLEO Institute, a nonprofit that focuses on climate science education.

"We need to acknowledge the warming temperatures and the rising seas are a result of our warming climate," she said. "We cannot adapt our way out of it. We need to aggressively tackle mitigation."

"What places can we not save?"

In Satellite Beach, Courtney Barker, the city manager who welcomes the governor's help with adapting to climate change, also wants to see him tackle the emissions side of the equation.

Besides moving the public works building and fire station to higher ground, the community is fortifying its system of flood control. Barker said the community needs more funding opportunities from the state.

"We're looking for assistance in helping us engineer our way out of it," she said.

Marine and climate scientist Jeff Chanton, of Florida State University, thinks there's too much emphasis on sea walls, which can cause beach erosion and destroy tidal zones vital to marine life, including crabs and turtles.

"An ideal governor would try to lessen the impacts of growth in this state, especially along our coastlines," he said.

Before her departure, Julia Nesheiwat, DeSantis' chief resilience officer, characterized the state's infrastructure as "outdated" in a report, and called its resilience strategy "disjointed."

For Thomas Ruppert, an attorney and coastal planning specialist with Florida Sea Grant, DeSantis' emphasis on hardening infrastructure ignores that — for some communities — the investments will be futile in staving off the inevitable.

"Ultimately, what we really need is to start talking seriously [about] what places can we not save? And what is an exit strategy? Because we have no idea," Ruppert said.

Barker hopes it doesn't come to that in Satellite Beach, where she grew up.

"It's personal to all of us, because I think everyone can look at their own hometown, and you can't imagine being anywhere else."

This story is a collaboration between Inside Climate News and WMFE Orlando, a member of ICN's National Reporting Network-Southeast.

Copyright 2021 WMFE. To see more, visit WMFE.

This content is from Southern California Public Radio. View the original story at SCPR.org.




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Messages of Condolence and Support From Representatives of Academies and Research Institutions in the Wake of Attacks on the World Trade Center and Pentagon

Representatives from academies and research organizations around the world sent messages of condolence and support to members, officials and staff of the U.S. National Academies in the wake of terrorist attacks on the World Trade Center and the Pentagon. The following are excerpts from some of these messages.




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Electric Power Grid Inherently Vulnerable to Terrorist Attacks - Report Delayed in Classification Review, Will Be Updated

The U.S. electric power delivery system is vulnerable to terrorist attacks that could cause much more damage to the system than natural disasters such as Hurricane Sandy, blacking out large regions of the country for weeks or months and costing many billions of dollars, says a newly released report by the National Research Council.




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New Tactics of Abuse - Digital Surveillance and Human Rights

During the National Academy of Sciences Annual Meeting, the CHR held a breakfast briefing to highlight issues surrounding digital security and human rights. The meeting featured John Scott-Railton of The Citizen Lab, who spoke about the use of digital surveillance and technologies to target members of civil society worldwide.




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New Guidance Says Decision-Makers Can Offer Incentives and Partner with Trusted Sources, Among Other Strategies, to Encourage Cooperation in COVID-19 Contact Tracing

A new rapid expert consultation from the National Academies of Sciences, Engineering, and Medicine’s Societal Experts Action Network says strategies such as giving advance notice, partnering with trusted sources, and offering incentives can encourage individuals who have tested positive for COVID-19 to respond to health department contact tracing and share information about people they may have exposed to the virus.




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In Fighting the COVID-19 Pandemic, Disease Surveillance, Testing, and Contact Tracing Likely Here to Stay

Disease surveillance, testing, and contact tracing are among the best public health tools available to protect ourselves and our communities during the COVID-19 pandemic, said panelists during a recent COVID-19 Conversations webinar, hosted by the National Academy of Medicine and American Public Health Association.




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Bridging Ghana and the Gulf - How One ECRF Fellow Is Tackling Urban Flooding

Communities must move from coping with floods to adapting for them. Kwame Owusu-Daaku, a former Gulf Research Program fellow, explains why living through floods in his native Ghana led him to Florida to help address the link between flooding and injustice.




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CHR Statement regarding Attacks on Health Care in Ukraine

The National Academies’ Committee on Human Rights issued a statement expressing concern at reports of indiscriminate military attacks in Ukraine that have included health facilities, and supported global calls to respect and protect access to health care in Ukraine, and in all conflict setting




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Tackling the Challenges of Our Time Requires All of Us to Be at the Table

At a recent event, acting director of the White House Office of Science and Technology Policy Alondra Nelson discussed the urgent need to improve equity in science, and the role community engagement can play in tackling the problems that lay ahead.




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The Untapped Potential of Computing and Cognition in Tackling Climate Change

A new NAE Perspective by Adiba M. Proma, Robert M. Wachter, and Ehsan Hoque discusses how helping people change their behaviors may be where technology can have its greatest impact on climate change.




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Tackling Inequities in Emerging Technologies

Read highlights from a recent webinar hosted by the National Academies’ New Voices program, which explored how to make developments in emerging technologies more equitable in multiple fields including artificial intelligence, biotechnology, and energy.




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The who, where, and how of APT attacks – Week in security with Tony Anscombe

This week, ESET experts released several research publications that shine the spotlight on a number of notable campaigns and broader developments on the threat landscape




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Mandatory reporting of ransomware attacks? – Week in security with Tony Anscombe

As the UK mulls new rules for ransomware disclosure, what would be the wider implications of such a move, how would cyber-insurance come into play, and how might cybercriminals respond?




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Preventative defense tactics in the real world

Don’t get hacked in the first place – it costs far less than dealing with the aftermath of a successful attack




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The complexities of attack attribution – Week in security with Tony Anscombe

Attributing a cyberattack to a specific threat actor is a complex affair, as evidenced by new ESET research published this week




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Quishing attacks are targeting electric car owners: Here’s how to slam on the brakes

Ever alert to fresh money-making opportunities, fraudsters are blending physical and digital threats to steal drivers’ payment details




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Cloud contact centres

BT Cloud Contact Offers customers a complete contact center solution including in built omni-channel, embedded IVR, and an inbuilt customer relationship system as standard.




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GSK Nutritional Healthcare chooses a BT Cloud Contact solution

GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive




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BT Inbound Contact

Boost contact centre efficiencies with Inbound Contact




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Video : Let my customers self-serve with Auto Contact

Auto Contact, our range of self-service solutions, can help free up agents to handle more complex and revenue-generating calls –and at the same time improve the overall customer experience whilst reducing costs.




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Australia plans huge fines if big tech fails to tackle disinformation

Under the proposed legislation, the owners of platforms like Facebook, Google, Twitter, TikTok and podcasting services would face penalties worth up to five percent of annual global turnover -- some of the highest proposed anywhere in the world.




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The contact centre of the future

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist




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Case Study : Tesco uses BT Cloud Contact technology to bring it closer to customers

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.




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CtrlS Datacenters says to offer access to Oracle AI, Cloud services

CtrlS will offer connectivity through two dedicated 100G Partner ports.




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Three hackers arrested in Spain over DDoS cyberattacks

The suspects were detained for their alleged participation in distributed denial of service (DDoS) cyber attacks against public institutions and strategic sectors, the Civil Guard said.