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Serial returners projected to account for £6.6bn of online returns in the UK in 2024

A silent crisis of ‘serial returns’ is eroding retail profit margins as uncovered in the Annual Returns Benchmark Report 2024* conducted by returns specialist ZigZag, in partnership with Retail Economics, accounting for 1 in 10 (11% of) online shoppers that make returns, are generating a quarter (24%) of all online non-food returns.




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Uswitch broadband experts unveil the reality of online security habits

In recognition of Cyber Security Awareness Month, Uswitch Broadband experts set out to explore how well people are protecting themselves online. The survey uncovered common mistakes that leave people vulnerable to cyber risks, along with actionable tips on how to safeguard personal information.




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Husband and wife who started Russia's largest online retailer announce divorce

Vladislav Bakalchuk, co-founder of one of Russia's largest marketplace platform Wildberries, announced an attempted gangster-style takeover of the company. The head of Chechnya, Ramzan Kadyrov posted a video of his conversation with Bakalchuk on his Telegram channel. Bakalchuk said that in early July, Russ Outdoor company, headed by Levon and Robert Mirzoyan, tried to take over the assets of Wildberries by means of legal schemes. According to the co-founder, they deceived his wife, Tatyana Bakalchuk, after which she left home without an opportunity to see her husband to discuss what was happening. The marketplace merged with Russ Outdoor Company in June; the shares of both companies in the business were approximately equal.




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Study: Online E-Cigarette Retailers Fail to Comply with Sale Regulations

Online e-cigarette retailers are not consistently adhering to laws aimed at preventing the sale of vaping products to minors, including regulations on age verification, shipping methods and flavor restrictions, report researchers at the Herbert Wertheim School of Public Health and Human Longevity Science at University of California San Diego.




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How EVs, Environmental Disasters & Even Online Shopping Shape the Future of Transportation

"Tell me the numbers, I'll take care of the politics." Shashi Nambisan, director of the Transportation Research Center (TRC) at UNLV, recalled a pivotal discussion in the early 1990s with then-County Commissioner Bruce L. Woodbury about the transportation needs of a region on the precipice of substantial growth.




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New Online Union Welcomes All Workers, Regardless of Industry or Profession

[Domestic] :
A new online labor union welcomes all members, regardless of occupation or industry, including job seekers who are not currently employed. The civic group Workplace Gapjil 119 announced the union’s launch Monday, saying it is based on an internet community and anyone can participate. The group said ...

[more...]




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Online carbohydrate 3D structure validation with the Privateer web app

Owing to the difficulties associated with working with carbohydrates, validating glycan 3D structures prior to deposition into the Protein Data Bank has become a staple of the structure-solution pipeline. The Privateer software provides integrative methods for the validation, analysis, refinement and graphical representation of 3D atomic structures of glycans, both as ligands and as protein modifiers. While Privateer is free software, it requires users to install any of the structural biology software suites that support it or to build it from source code. Here, the Privateer web app is presented, which is always up to date and available to be used online (https://privateer.york.ac.uk) without installation. This self-updating tool, which runs locally on the user's machine, will allow structural biologists to simply and quickly analyse carbohydrate ligands and protein glycosylation from a web browser whilst retaining all confidential information on their devices.




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Symmetries and symmetry-generated averages of elastic constants up to the sixth order of nonlinearity for all crystal classes, isotropy and transverse isotropy

Algebraic expressions for averaging linear and nonlinear stiffness tensors from general anisotropy to different effective symmetries (11 Laue classes elastically representing all 32 crystal classes, and two non-crystalline symmetries: isotropic and cylindrical) have been derived by automatic symbolic computations of the arithmetic mean over the set of rotational transforms determining a given symmetry. This approach generalizes the Voigt average to nonlinear constants and desired approximate symmetries other than isotropic, which can be useful for a description of textured polycrystals and rocks preserving some symmetry aspects. Low-symmetry averages have been used to derive averages of higher symmetry to speed up computations. Relationships between the elastic constants of each symmetry have been deduced from their corresponding averages by resolving the rank-deficient system of linear equations. Isotropy has also been considered in terms of generalized Lamé constants. The results are published in the form of appendices in the supporting information for this article and have been deposited in the Mendeley database.




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Nonlinear optimization for a low-emittance storage ring

A multi-objective genetic algorithm (MOGA) is a powerful global optimization tool, but its results are considerably affected by the crossover parameter ηc. Finding an appropriate ηc demands too much computing time because MOGA needs be run several times in order to find a good ηc. In this paper, a self-adaptive crossover parameter is introduced in a strategy to adopt a new ηc for every generation while running MOGA. This new scheme has also been adopted for a multi-generation Gaussian process optimization (MGGPO) when producing trial solutions. Compared with the existing MGGPO and MOGA, the MGGPO and MOGA with the new strategy show better performance in nonlinear optimization for the design of low-emittance storage rings.




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Development and commissioning of a broadband online X-ray spectrometer for the SXFEL Facility

A broadband online X-ray spectrometer has been designed and commissioned at the SUD beamline of the Shanghai Soft X-ray Free-Electron Laser Facility, which can deliver both SASE and seeded FEL pulses to user experiments, spanning the photon energy range of 50–620 eV. The resolving powers of the spectrometer calibrated via online measurement at 92 eV and 249 eV are ∼20000 and ∼15000, respectively, and the absolute photon energy is characterized by an electron time-of-flight spectrometer. The high energy resolution provided by the spectrometer can differentiate the fine structure in the FEL spectrum, to determine its pulse length.




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Hospitals Have Started Posting Their Prices Online. Here's What They Reveal

Many hospitals around the country, including Medstar Washington Hospital in Washington DC., have started sharing their prices online in compliance with a recent federal rule.; Credit: DANIEL SLIM/AFP via Getty Images

Julie Appleby | NPR

A colonoscopy might cost you or your insurer a few hundred dollars — or several thousand, depending on which hospital or insurer you use.

Long hidden, such price variations are supposed to be available in stark black and white under a Trump administration price transparency rule that took effect at the start of this year. It requires hospitals to post a range of actual prices — everything from the rates they offer cash-paying customers to costs negotiated with insurers.

Many have complied.

But some hospitals bury the data deep on their websites or have not included all the categories of prices required, according to industry analysts. A sizable minority of hospitals have not disclosed the information at all.

While imperfect and potentially of limited use right now to the average consumer, the disclosures that are available illustrate the huge differences in prices — nationally, regionally and within the same hospital. But they're challenging for consumers and employers to use, giving a boost to a cottage industry that analyzes the data.

While it's still an unanswered question whether price transparency will lead to overall lower prices, KHN took a dive into the initial trove of data to see what it reveals. Here are five takeaways from the newly public data and tips for how you might be able to use it to your benefit

1) As expected, prices are all over the map

The idea behind the requirement to release prices is that the transparency may prompt consumers to shop around, weighing cost and quality. Perhaps they could save a few hundred dollars by getting their surgery or imaging test across town instead of at the nearby clinic or hospital.

Under the Trump-era rule, hospitals must post what they accept from all insurers for thousands of line items, including each drug, procedure or treatment they provide. In addition, hospitals must present this in a format easily readable by computers and include a consumer-friendly separate listing of 300 "shoppable" services, bundling the full price a hospital accepts for a given treatment, such as having a baby or getting a hip replacement.

The negotiated rates now being posted publicly often show an individual hospital accepting a wide range of prices for the same service, depending on the insurer, often based on how much negotiating power each has in a market.

In some cases, the cash-only price is less than what insurers pay. And prices may vary widely within the same city or region.

In Virginia, for example, the average price of a diagnostic colonoscopy is $2,763, but the range across the state is from $208 to $10,563, according to a database aggregated by San Diego-based Turquoise Health, one of the new firms looking to market the data to businesses, while offering some information free of charge to patients.

2) Patients can look up the information, but it's incomplete

Patients can try to find the price information themselves by searching hospital websites, but even locating the correct tab on a hospital's website is tricky.

Typically, consumers don't comparison-shop, preferring to choose convenience or the provider their doctor recommends. A recent Peterson-KFF Health System Tracker brief, for instance, found that 85% of adults said they had not researched online the price of a hospital treatment.

And hospitals say the transparency push alone won't help consumers much, because each patient's situation is different and may vary from the average— and individual deductibles and insurance plans complicate matters.

But if you do want to try, here's one tip: "You can Google the hospital name and the words 'price transparency' and see where that takes you," says Caitlin Sheetz, director and head of analytics at the consulting firm ADVI Health in the Washington, D.C., metro area.

Typing in "MedStar Health hospital transparency," for example, likely points to the MedStar Washington Hospital Center's "price transparency disclosure" page, with a link to its full list of prices, as well as its separate list of 300 shoppable services.

By clicking on the list of shoppable services, consumers can download an Excel file. Searching it for "colonoscopy" pulls up several variations of the procedure, along with prices for different insurers, such as Aetna and Cigna, but a "not available" designation for the cash-only price. The file explains that MedStar does not have a standard cash price but makes determinations case by case.

Performing the same Google search for the nearby Inova health system results in less useful information.

Inova's website links to a long list of thousands of charges, which are not the discounts negotiated by insurers, and the list is not easily searchable. The website advises those who are not Inova patients or who would like to create their own estimate to log into the hospitals' "My Chart" system, but a search on that for "colonoscopy" failed to produce any data.

3) Third-party firms are trying to make searching prices simpler – and cash in

Because of the difficulty of navigating these websites — or locating the negotiated prices once there — some consumers may turn to sites like Turquoise. Another such firm is Health Cost Labs, which will have pricing information for 2,300 hospitals in its database when it goes live July 1.

Doing a similar search for "colonoscopy" on Turquoise shows the prices at MedStar by insurer, but the process is still complicated. First, a consumer must select the "health system" button from the website's menu of options, click on "surgical procedures," then click again on "digestive" to get to it.

There is no similar information for Inova because the hospital has not yet made its data accessible in a computer-friendly format, said Chris Severn, CEO of Turquoise.

Inova spokesperson Tracy Connell said in a written statement that the health system will create personalized estimates for patients and is "currently working to post information on negotiated prices and discounts on services."

Firms like Turquoise and Health Cost Labs aim to sell the data gathered from hospitals nationally to insurers, employers and others. In turn, those groups may use it in negotiations with hospitals over future prices. While that may drive down prices in areas with a lot of competition, it might do the opposite where there are few hospitals to choose from, or in situations where a hospital raises its prices to match competitors.

4) Consumers could use this data to negotiate, especially if they're paying cash

For consumers who go the distance and can find price data from their hospitals, it may prove helpful in certain situations:

  • Patients who are paying cash or who have unmet deductibles may want to compare prices among hospitals to see if driving farther could save them money.
  • Uninsured patients could ask the hospital for the cash price or attempt to negotiate for the lowest amount the facility accepts from insurers.
  • Insured patients who get a bill for out-of-network care may find the information helpful because it could empower them to negotiate a discount off the hospitals' gross charges for that care.

While there's no guarantee of success, "if you are uninsured or out of network, you could point to some of those prices and say, 'That's what I want,'" says Barak Richman, a contract law expert and professor of law at Duke University School of Law.

But the data may not help insured patients who notice their prices are higher than those negotiated by other insurers.

In those cases, legal experts say the insured patients are unlikely to get a bill changed because they have a contract with that insurer, which has negotiated the price with their contracted hospitals.

"Legally, a contract is a contract," says Mark Hall, a health law professor at Wake Forest University.

Richman agrees.

"You can't say, 'Well, you charged that person less,'" he notes, but neither can they say they'll charge you more.

Getting the data, however, relies on the hospital having posted it.

5) Hospitals still aren't really on board

When it comes to compliance, "we're seeing the range of the spectrum," says Jeffrey Leibach, a partner at the consulting firm Guidehouse, which found earlier this year that about 60% of 1,000 hospitals surveyed had posted at least some data, but 30% had reported nothing at all.

Many in the hospital industry have long fought transparency efforts, even filing a lawsuit seeking to block the new rule. The suit was dismissed by a federal judge last year.

They argue the rule is unclear and overly burdensome. Additionally, hospitals haven't wanted their prices exposed, knowing that competitors might then adjust theirs, or health plans could demand lower rates. Conversely, lower-cost hospitals might decide to raise prices to match competitors.

The rule stems from requirements in the Affordable Care Act. The Obama administration required hospitals to post their chargemaster rates, which are less useful because they are generally inflated, hospital-set amounts that are almost never what is actually paid.

Insurers and hospitals are also bracing for next year when even more data is set to come online. Insurers will be required to post negotiated prices for medical care across a broader range of facilities, including clinics and doctors' offices.

In May, the Centers for Medicare & Medicaid Services sent letters to some of the hospitals that have not complied, giving them 90 days to do so or potentially face penalties, including a $300-a-day fine.

"A lot of members say until hospitals are fully compliant, our ability to use the data is limited," says Shawn Gremminger, director of health policy at the Purchaser Business Group on Health, a coalition of large employers.

His group and others have called for increasing the penalty for noncomplying hospitals from $300 a day to $300 a bed per day, so "the fine would be bigger as the hospital gets bigger," Gremminger says. "That's the kind of thing they take seriously."

Already, though, employers or insurers are eyeing the hospital data as leverage in negotiations, says Severn, Turquoise's CEO. Conversely, some employers may use it to fire their insurers if the rates they're paying are substantially more than those agreed to by other carriers.

"It will piss off anyone who is overpaying for health care, which happens for various reasons," he says.

KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation).

Copyright 2021 Kaiser Health News. To see more, visit Kaiser Health News.

This content is from Southern California Public Radio. View the original story at SCPR.org.




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Photo and Video Chronology — Getting webcams back online at Mauna Loa summit

Mauna Loa summit webcams have been down for several months due to wind damage at the radio telemetry site. On November 7, 2024, HVO staff visited the site and performed a partial fix that brought the webcams back online.




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Help plan for the new Carolina Thread Trail by taking online survey

Help shape the future of greenways and trails in Catawba County! Catawba County and the Carolina Thread Trail planners ask citizens to help with planning for the trail by taking an online survey.




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Sheriff's auction sale items are now posted online.

Sheriff's auction items placed for sale by the Catawba County Sheriff's Office are now posted online.




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Statement by NAS, NAE, and NAM Presidents on Effort to Counter Online Misinformation

We are pleased to announce that the National Academies of Sciences, Engineering, and Medicine are exploring ways to mobilize our expertise to counter misinformation on the web related to science, engineering, and health.




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National Academy of Medicine Launches Initiative Supported by YouTube on Evaluating the Authoritativeness of Online Providers of Health Information

In order to enhance the accessibility of trustworthy health information on its platform, YouTube asked the National Academy of Medicine (NAM) to identify preliminary definitions of “authoritative” sources of health information and the criteria by which these sources derive and maintain their authority.




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NAS Will Hold 158th Annual Meeting Online April 24-25

The National Academy of Sciences will hold its 158th Annual Meeting online this Saturday and Sunday, April 24 and 25.




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Statistical visualization functions and “Open in MATLAB Online”

Jiro's Pick this week is dabarplot, daviolinplot, daboxplot by Povilas Karvelis.Today, I'd like to highlight a couple of things in this post.Statistical visualization functions"Open in MATLAB Online"... read more >>




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How 5-star online customer reviews can backfire

It may be counterintuitive, but the more positive online reviews a product gets may actually lead to a net negative profit for the retailer. That's the conclusion of new research by a team of marketing experts from a Dutch and a German university that will be published in the September 2016 issue of the Journal of Retailing.

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  • Mathematics & Economics

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Online gaming can boost school scores

Teenagers who regularly play online video games tend to improve their school results, according to new research from RMIT University in Melbourne, Australia.

read more



  • Mathematics & Economics

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What’s hot in flavors and colors? Online event offers a taste

The webinar, led by a Circana expert, shared emerging trends in snack and bakery.





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Online registration for 2015 TIA Tech Conference available

The Tortilla Industry Association will hold its first major East Coast event Oct. 21-22 in Atlantic City, NJ. Online registration is available now.




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Online exclusive: Developing breads, buns and rolls to meet top U.S. foodservice trends

Insights into the top sandwich trends across the U.S. restaurant industry, including R&D inspirations for sandwich-specific breads, buns and rolls.




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AIB International launches food safety, sanitation online course

With this new training program, designed by instructional experts and based on neuroscience principles for adult learning, mid-level managers in the food supply chain can strengthen their knowledge in an easy-to-follow, modular format. 




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New online courses fuel staff training for snack, bakery companies

Snack, bakery industry personnel are constantly learning.




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Food Safety Summit gathers thousands of attendees online and in person

The 2023 event drew 2,700 food professionals, policymakers, and other stakeholders.




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Tate & Lyle and Kellogg's partner to offer free online course on benefits of dietary fiber

Tate & Lyle PLC has joined forces with the Nutrition and Health Institute INSK (Instituto de Nutrición y Salud de Kellogg´s) of Kellogg, to share the latest science on dietary fibers with health clinicians, nutritionists, and food and beverage industry professionals.




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Online event spotlights snack production efficiency

The August 20 webinar will offer insights on boosting speed and cost savings.




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ICC announces inaugural online education event: ICC Learn Live

Educational sessions will offer continuing education units (CEUs).




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Viega hosts online training seminars in November

Attendees can earn credits and certifications.




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Loan accessibility, online retailers shaping homeowner spending

Amazon is doing well, though a volatile political climate threatens small businesses’ growth.




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Adams Hudson: Marketing secrets from online giants

Contractors are poised to use marketing method previously reserved for billionaires.




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ISEA’s new online training courses for safety sales professionals

The International Safety Equipment Association (ISEA) has announced two new online training programs for safety sales and marketing professionals. The new courses are part of ISEA’s strategic initiative to provide quality professional development programs to broaden knowledge and competency in occupational health and safety.




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Plan your expo visits with online tools, floorplan

With more than 500 exhibitors showing their products and services at the ASSE Professional Development Conference & Exposition, it’s not a bad idea to plan your itinerary in advance, so you won’t miss something you really want to see.




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The who’s who of online wine shoppers

With wine capturing high eCommerce user penetration in the past couple of years, experts examine the demographic factors and consumer behavior driving online wine purchases.




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Discount Shopping + Rewarded Brand Discovery, RewardsCart Offers Consumers a Compelling Option vs Big Online Retailers

The combination of discount pricing and consumer-initiated brand discovery is a powerful tool for millions of people to save money while providing product manufacturers and service providers with a unique channel to engage new customers.




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Jeff The Liquidator Lands Huge Collection of First Nations and Colonialists Dream Movie Set to be Auctioned off Online

First Nation collectors and history buffs can get a piece of nostalgia in the period when English and French colonists arrived in the New World in this rare online auction.




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"The Liquidator", Jeff Schwarz Buys Rare Collection of Aboriginal Memorabilia from Movie Set to be Auctioned Live Online

First Nations Memorabilia collectors can own a piece of history from the late 1600-1700s when English and French colonists arrived in the New World in this rare live online auction




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Balance Your Life with Soul-Bridge: Toby Evans Returns with the Highly Anticipated Second Episode of Her Acclaimed Online Series, Shares Details About Her New Book

Toby Evans of Sagebrush Exchange is back with Episode Two of the "Soul-Bridge" podumentary. Now more than ever, Way Showers familiar with the inner terrain are needed to help us navigate the 'great divide' we are experiencing in the outer world.




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Top Square Signs Offers of 2022 Will Renew in 2023: Online Sign Maker Launches Limitless Referral Program

Square Signs brought immense value to the signage industry in the year 2022. The company gave great deals to their clients all year round and wrapped it up with a limitless referral program.




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Thai Kitchen to open a restaurant in St. Louis, MO, on Hampton Avenue, offering online ordering, pickup, and delivery only

Thai Kitchen has been serving authentic Thai cuisines to the St. Louis region since 1999 and is expanding its locations to include St. Louis, and Maryland Heights, MO.




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Sparkswell Beta Launches Online Platform for Activists and Political Candidates

Sparkswelll was built to support online fundraising, communication with supporters, event scheduling, email campaigns, supporter data management and field canvassing. The platform also supports federal election financial reporting requirements.




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Bait Your Hooks! New Online Marketplace for Fishing Trips

BaitYourHook.com, an online marketplace connecting anglers with guides, outfitters, lodges and captains, is launched by BYH, Inc.




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[PangyoTechnoValley] Gyeonggi-do Successfully Brought "Online Meet Up," an Event Held to Share Current Issues of Pangyo Techno Valley with France to an End

- Gyeonggi-do exchanged opinions under the topic of station F, an incubator of fledgling businesses on the 29th - Starting with Station F, Gyeonggi-do plans to interact with Junggwang village, the Chinese version of Silicon Valley




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[Pangyo Monthly Meetup] Gyeonggi-do Successfully Held "Online Meet Up" Event with China for Startups

The meeting is one of promotional programs of the Pangyo Techno Valley which has been held every month to discuss major issues of companies in the area with other startup clusters of the world via online.




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GlassesUSA.com Continues to Deliver an Exceptional Online Shopping Experience, Unrolling a Brand-New State-of-the-Art Augmented Reality-Powered Virtual Try-On Feature

As a category leader in the D2C optical industry, GlassesUSA.com's augmented reality-driven Virtual Try-On feature allows you to easily see yourself in any pair of glasses from the comfort of your couch.




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Leading Online Optical Retailer GlassesUSA.com Releases 2023 Fashion Trends Report, Highlighting Women's and Men's Glasses and Sunglasses Trends That Will Be Popular in 2023

With detailed research and shopping trends analyzed from 2021 and 2022, and via surveys and analysis, learn more about GlassesUSA.com's newly found trend report




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SmartBuyGlasses Breaks the Barriers Between Online and In-Person Shopping With Virtual Try-On Technology

SmartBuyGlasses uses the latest version of Luna's innovative Virtual Try-On technology to give customers an online try-on experience with thousands of eyewear styles.




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SmartBuyGlasses Offers Qualified Opticians on Call for Online Optical Advice

SmartBuyGlasses has qualified opticians available online to answer customers' questions and help them choose lenses and frames.




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SeeDealerCost™ Surpasses 50,000 Product Listings Online

Unique Boat and RV Research Website Drives New Sales in the USA