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I am struggling to get a refund for a takeaway. What are my rights?

I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it - why has it taken so long to get a refund?




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I'm a full-time temp but my agency won't furlough me: What can I do?

I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do?




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Computer says YES! Little Britain revival has BBC Big Night In viewers demanding a new series

The BBC's Big Night In kicked off on Thursday evening to raise funds for Children In Need, Comic Relief and the battle against COVID-19.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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Big Night In: Dua Lipa, Rita Ora and Ellie Goulding lead musical performances

The One Kiss hitmaker, 24, led the singers in delivering a passionate performance of Foo Fighters' 2003 classic Times Like These for BBC 's fundraiser Big Night In on Thursday.




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Joe Sugg butchers girlfriend Dianne Sugwell's hair on BBC's Big Night In

The YouTuber was let loose on the red-haired Strictly dancer in a live segment of the fundraising special.




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BBC misses the point AGAIN as viewers SLAM the use of FIVE presenters for Big Night In

The BBC was attacked by viewers on Twitter for the second time this week on Thursday night, as it hosted its second telethon for charity.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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Chancellor Rishi Sunak praised for appearance on the BBC's Big Night In

The Chancellor, speaking from Downing Street, told viewers that we would remember how 'we came together as a country' as he announced the Government's pledge to match all donations raised.




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BBC's Big Night In: Catherine Tate reprises her iconic role as schoolgirl Lauren

Catherine Tate reprised her much-loved role as schoolgirl Lauren Cooper alongside David Tennant during the BBC's Big Night In on Thursday evening.




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BBC's Big Night In: Corrie's Liz McDonald gatecrashes EastEnders quiz

The landlady (Beverley Callard) appeared to rub The Queen Vic's landlady Linda (Kellie Bright) the wrong way during BBC's charity fundraising event, Big Night In, on Thursday.




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BBC's Big Night In: Doctor Who stars join forces to praise NHS staff

Past and present Doctor Who stars took part in BBC's Big Night In on Thursday to pay tribute to the NHS.




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Prince William Zoom call with Stephen Fry as Lord Melchett in Big Night In TV fundraiser

Lord Melchett paced around his office impatiently waiting for the Duke of Cambridge to call in, quipping: 'I thought Germans were meant to be punctual'.




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The Big Night In viewers express concern over Peter Kay after he 'looks unwell'

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.




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Matt Lucas is keen to 'get fitter' after putting on 'a bit of weight' during the UK's lockdown

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.




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BBC's Big Night In: The Body Coach Joe Wicks can barely manage three sit-ups and orders a pizza

The fitness guru, 33, tried his hand at comedy with a hilarious sketch featuring a lazy pizza ordering PE teacher during BBC's charity fundraising event, Big Night In, on Thursday.




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BBC's Big Night In: Strictly's Oti Mabuse and Anton Du Beke lead the pros in epic dance-along

Stars including Oti Mabuse, Anton Du Beke, Amy Dowden and Graziano Di Prima appeared alongside thrilled fans who sent in their own videos dancing to the Dua Lipa Physical.




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AMANDA PLATELL: How Wills turned into a right royal Goon on the Big Night In - and we loved it! 

AMANDA PLATELL: The most reliable, and dare I say wooden, member of the younger royals stole the show with a comic turn on the BBC's fundraiser The Big Night In.




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BBC News apologises after mistaking Brighton Pavilion for a mosque during a report on Ramadan

The gaffe took place on BBC Wales during a live broadcast on Friday and was instantly spotted by eagle-eyed viewers.




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Heartbreaking photographs reveal doctors and nurses working a 12-hour night shift 

Photographer Christopher Bobyn of Nine, BBC News Scotland was granted exclusive access to the NHS ICU at Hairmyres hospital, in East Kilbride Scotland over a period of 12 hours.




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Gardeners' World enjoys its highest viewing figures in a decade because of lockdown

The BBC2 show, which saw Monty Don self-filming footage from his garden, drew an audience of 2.7million on April 24 as the programme was made for the first time by a socially-distanced crew.




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Foo Fighters' charity cover single knocks Colonel Tom Moore off the top of the charts

A star-studded cover version of the Foo Fighters track Times Like These has knocked Colonel Tom Moore off the top of the UK charts.




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Care homes STILL struggling to get enough PPE despite deaths of nearly 6,000 elderly residents

Bosses say the requirement to wear PPE at all times while working in care homes, coupled with increased costs, mean that supplies often run out extremely quickly.




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Normal People's Paul Mescal reveals shock at becoming an overnight heartthrob

The Normal People star, 24, discussed the reaction to the BBC series and his character Connell during a recent interview with Grazia magazine.




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Achraf Hakimi the best right-back in the world according to his agent 

The Moroccan has thrived on loan at the Bundesliga side, providing 10 assists and finding the net three times in 25 league appearances this season.




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Zinedine Zidane 'intent on forcing a deal through for Paul Pogba this summer'

Zinedine Zidane could be able to get his man to the Bernabeu for a cut-price fee, with Manchester United reportedly resigned to losing him.




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Real's Luka Modric 'weighing up a move to Inter Miami' which could open door for Martin Odegaard

The future of Odegaard, currently on loan at LaLiga side Real Sociedad, hinges on Modric, according to Marca, with the club reportedly seeing the youngster as the Croatian's successor.




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Cesc Fabregas believes Kylian Mbappe 'would fit right in at Real Madrid'

Mbappe was enjoying another excellent season before Ligue 1 was shut down, with 30 goals and 17 assists in 33 matches across all competitions. Monaco's Fabregas has played against him.




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Andy Murray can return to the highest level, according to Scot's former coach Jonas Bjorkman  

MATTHEW LAMBERT AT WIMBLEDON: Murray's former coach Jonas Bjorkman has backed the Scot to return to the highest level of tennis, saying: 'Once a champion, always a champion'.




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Andy Murray beats teenage novice Imran Sibille in straight sets

MIKE DICKSON: Andy Murray took just 42 minutes to register his first singles win since his second hip operation on Monday night at the home of a great rival.




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Andy Murray to play in Shanghai as he steps up singles comeback with four tournaments in four weeks

The former world No 1 is stepping up his singles comeback following hip surgery in January and will return to the ATP Tour at the Zhuhai Championships beginning on September 23.




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Murray finds it tough going on his comeback and reveals he had a nap before post-match media duties

Andy Murray is finding his comeback so exhausting that he needed to take a nap before performing his post-match media duties after making the last eight of the China Open.




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Andy Murray roars back from setback to beat qualfier at Shanghai Masters 

Former world number one Andy Murray recovered from a slow start to beat Argentine qualifier Juan Ignacio Londero 2-6, 6-2, 6-3 in the Shanghai Masters opening round on Monday.




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Roger Federer withdraws from ATP Cup... meaning highly anticipated rematch with Andy Murray is OFF

The 38-year-old, currently ranked three in the world, had committed to playing the inaugural tournament in Australia at the start of 2020, but has opted out in order to spend more time with his family.




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Andy Murray admits he didn't prepare properly after scraping through Davis Cup opener

MIKE DICKSON IN MADRID: From Andy Murray there was the unprecedented confession that he had let his high standards slip when it came to preparing for this Davis Cup finals week.




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Dan Evans and Kyle Edmund send Great Britain through to Davis Cup semi-finals

MIKE DICKSON IN MADRID: There is no haunting of this Great Britain Davis Cup team by the ghost of Andy Murray, and they charged through to the semi-finals on Friday night.




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Is this the first picture of Andy Murray and his daughter?

The heart-warming image is believed to show the tennis ace with one of his two daughters. It features in a documentary that charts the Scotsman's two-year journey back from a major hip injury.




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Boris Becker backs Andy Murray to return from latest injury nightmare

Boris Becker has backed Andy Murray to return from his latest injury nightmare and reclaim his place at the top of his sport. Murray is suffering from a pelvic injury after recovering from serious hip surgery.




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Andy Murray's daughters dress him up in a tiara and 'daddy's skirt'

Tennis ace Andy Murray allowed his daughters to dress him up on Sunday in an effort to keep them entertained amid the coronavirus lockdown.




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Deciding when tennis can return isn't important right now, insists Andy Murray 

Andy Murray does not think getting the professional tennis circuit back up and running should be a priority any time soon.The men's ATP tour is suspended until July 13.




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Andy Murray jokes that he's too good as he sails through to virtual Madrid Open semi-finals

Andy Murray will go down as one of tennis' greats in the modern era and it appears his prowess in the sport also extends to the virtual realm.




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Charlton Athletic 3-0 Derby County: Bonne, Sarr and Gallagher seal impressive win

It was Charlton who looked like promotion contenders with a display of attacking verve which swept the visitors away.




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Wayne Rooney's arrival can't come soon enough for Derby after abject defeat by Charlton 

IVAN SPECK AT THE VALLEY: Judging by Saturday's abject surrender at The Valley, the Wayne Rooney era at Derby cannot come soon enough.




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Rebekah Vardy wishes daughter Sofia a happy 5th birthday on Instagram

Coleen Rooney shared a picture of her son Cass on Monday as she revealed she hadn't joined her family on their Barbados holiday as she is unwell. 




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John Bercow will go up in flames when bonfire society set fire to his 36ft-high effigy

The 36ft-high replica of the Commons Speaker (pictured), which shows him holding the heads of both Boris Johnson and Jeremy Corbyn, will go up in flames on Saturday night.




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Coleen Rooney walks alone months after last sighting with Wayne

The WAG, 33, opted for low-key grey sportswear as she headed out for the day, while Wayne, 34, was seen leaving his home in Cheshire separately.




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Carlos Tevez reveals ex-Manchester United team-mate GAVE him Lamborghini after squad mocked his Audi

Carlos Tevez has revealed he was ridiculed at Manchester United for his car... before team-mate Wayne Rooney stepped in, giving the Argentinian his Lamborghini to help him settle.




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Coleen Rooney's four sons and nephews pose in personalised satin shorts for boxing night

The WAG, 33, took to Instagram to share a funny snap of her boys; Kai, 10, Klay, six, Kit, three, and Cass, 22 months, flexing their muscles on the sofa in their personalised boxing shorts on Thursday.




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Wayne Rooney's big night overshadowed by Derby's failure to pay players on time

EXCLUSIVE BY TOM COLLOMOSSE: Derby have failed to pay their players' latest wages on time with the proposed new investment deal in the Championship club yet to be completed.




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Wayne Rooney will want to prove 'there is still fight in the old dog', says Manchester United boss

Ole Gunnar Solskjaer has told Manchester United to watch out for Wayne Rooney in Thursday's FA Cup fifth round clash at Derby, warning: 'He wants to prove there is still fight in the old dog.'