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Dewey Library - HG4930.5.B48 2019

Online Resource

Online Resource

Online Resource

Online Resource

Online Resource

RALEIGH, NC — The 2018 CounselLink® Enterprise Legal Management Trends Report is now available. Now in its sixth edition, the Trends Report pulled from an even larger stream of data this year. Derived from a detailed analysis of invoices processed through the CounselLink Enterprise Legal Management (ELM) solution, this resource has allowed law departments to gain an understanding of current legal metrics trends and benchmark their performance against other organizations.

RALEIGH – LexisNexis® InterAction®  today announced the results of its 2018 Law Firm Marketing & Business Development Survey, conducted in partnership with Catapult Growth partners. The survey seeks to understand how marketing and business development leaders, as well as C-suite executives, are adapting to the evolving legal climate in the US and Europe. Specifically, the survey examines the current state of legal marketing and business development, how marketing and business development teams are changing, and which metrics are used to measure the outcomes they achieve.

NEW YORK, NEW YORK — LexisNexis® Legal & Professional, part of RELX and a leading global provider of information and analytics, and LEAP Legal Software, have entered into an agreement to form a joint venture to support the growth and development of PCLaw® and Time Matters®, leading Law Firm Practice Management (LFPM) software solutions for small-to-medium sized law firms.

RALEIGH, NC — LexisNexis® CounselLink®, a leading cloud-based enterprise legal management solution for corporate legal departments, today announced the launch of a comprehensive set of new work management tools that allow legal teams to go beyond just managing matters and take a more holistic approach to managing their work. This approach is critical for GCs who need to understand the full scope of work handled by their legal department to provide strategic advice, metrics and information to their business stakeholders. With all information accessible in a single interface, the new work management features help legal departments better manage internal work product and matters, relations with outside counsel and total legal spend, and ultimately drive better decisions. LexisNexis will be demonstrating CounselLink’s new capabilities May 14-16 at CLOC 2019 Vegas Institute. CounselLink’s new work management features enable legal departments to collect, organize, track, audit and report on all the work performed within the department. Departments can:

NEW YORK, NEW YORK -- LexisNexis® Legal & Professional, part of RELX and a leading global provider of information and analytics, and LEAP Legal Software, have closed the transaction forming the PCLaw | Time Matters joint venture, announced on May 8, 2019.

Raleigh, NC — LexisNexis® CounselLink®, a leading cloud-based enterprise legal management solution for corporate legal departments, today announced the release of its 2019 Enterprise Legal Management Trends Report. Now in its sixth year, the Trends Report is based on more $33 billion in legal spend comprised of nearly seven million invoices and approximately 1.7 million matters.

New York, N.Y. — Knowable, a Contracts Data Management company and the world’s largest translator of contracts language into structured data, today announced the launch of its new platform. Knowable’s intuitive platform for finding and accessing contract information helps organizations turn their contracts into consumable data and practical insights that support better business decisions, and a more modern approach to risk management. 

RALEIGH – Juris, a premier billing, accounting, and financial management software for law firms, has officially endorsed ClientPay®, an award-winning cloud-based credit card and eCheck payment platform as the premier choice for Juris users. Law firms can now provide their clients with the capabilities to pay their invoices in less time, without mailing checks or picking up the phone. ClientPay® is equipped to allow users to tailor a payment solution for their A/R department that can save time and money. On average, firms that switch to ClientPay® save 17% on processing fees and spend 50% less time on payment management. Firms get paid faster and staff are freed from the burden of manual payment processing.

ProSystem fx Practice Management puts you in control of your firm with just a few clicks to improve your processes and profitability.

You get all the tools you need to manage your firm:

• firm and employee dashhboard,
• time and expense entry,
• billing and invoicing,
• accounts receivable,
• project management,
• contact management,
• reporting,
• marketing tools to generate mass emails, labels and letters

Three levels of ProSystem fx Practice Management are available:

Basic Edition -	More features than any comparable tax and accounting billing package.
Office Edition -	The Microsoft® Sequel Express solution.
Enterprise Edition -	The optimal Microsoft® Sequel solution.

Download the brochure:

• ProSystem fx Practice Management - Basic
• ProSystem fx Practice Management - Office/Enterprise

If you would like more details about this product, or would like to order a copy online, please click here.

Making it easier to provide your clients with practical guidance

Canadian Wealth Management Guide is a comprehensive resource that delivers practical strategies and tactics for maximizing wealth while minimizing tax exposure for individuals, private companies and public corporations.

What sets it apart is that it is written for the investor using everyday language. It explains clearly how tax laws affect individuals and businesses so that you can incorporate text from the guide directly into your correspondence with clients. The focus is on the practical rather than the theoretical, making it easier for you to explain to clients how the law applies to them.

The guide makes it quick and easy to find the information you need and is updated quarterly. Commentaries incorporate statutory law, case law and practical discussions, all the while discussing the technical aspects of the topic. Topics include:

• RRSP tax planning strategies
• "First Time" Home Buyers' Plan
• RRSP maturity options
• Income splitting
• Education planning
• Family tax planning
• Taxation of alternatives
• Professional corporations
• Employee equity investments
• Retirement compensation
• Employee loans
• Life insurance
• Immigration
• Emigration
• The principal residence
• Self employment, self incorporation
• Business succession issues
• Year-end tax planning
• Marriage
• Separation and divorce
• Planning for disabled persons

Bonus features:

• Wealth Management Times newsletter, providing up-to-the minute coverage of the latest issues
• All relevant CRA Interpretation Bulletins and Information Circulars
• Free training and technical support

Wolters Kluwer CCH research subscriptions deliver the most timely, relevant and reliable tax information and commentary to Canada's tax professionals, significantly reducing research time.

Professionals who subscribe to the Canadian Wealth Management Guide also find these publications instrumental to their practice:

• Canadian Estate Planning Guide
• Tax Planning for Small Business GuideIf you would like more details about this product, or would like to order a copy online, please click here.
  
  
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ProSystem fx Practice Management puts you in control of your firm with just a few clicks to improve your processes and profitability.

You get all the tools you need to manage your firm:

• firm and employee dashhboard,
• time and expense entry,
• billing and invoicing,
• accounts receivable,
• project management,
• contact management,
• reporting,
• marketing tools to generate mass emails, labels and letters

Three levels of ProSystem fx Practice Management are available:

Basic Edition -	More features than any comparable tax and accounting billing package.
Office Edition -	The Microsoft® Sequel Express solution.
Enterprise Edition -	The optimal Microsoft® Sequel solution.

Download the brochure:

• ProSystem fx Practice Management - Basic
• ProSystem fx Practice Management - Office/Enterprise

If you would like more details about this product, or would like to order a copy online, please click here.

Your business is e-volving at a rapid pace and the tax implications are often overwhelming. It's complex, and you know you need to stay connected, but how? CCH is once again providing you with leading edge solutions and is proud to bring you the first authoritative reference book of it's kind: GST and E-Commerce: Planning and Risk Management. You'll find volumes of basic and detailed information in one convenient, targeted source. It will connect you with relevant, critical information about GST/HST in Canada. If you're doing business online, or advising someone who does, you need this book!

Target Audience

• Companies that sell or distribute products or services through the Internet
• Companies that purchase or consume products or services that are supplied through the Internet
• Companies that promote or advertise through the Internet
• Companies that do anything remotely by electronic means, including remote hosting, data backup, transmission, remote access to software or servers, remote security, and remote file sharing

Features include:

• Comprehensive discussion of the manner in which the GST applies to e-commerce activities of every nature
• Detailed review of CRA e-commerce rulings and formal administrative policies issued in the past five years
• Discussion of CRA policy imperatives and the manner in which these imperatives impact on the taxation of e-commerce
• Identification of e-commerce trends, limitations, anomalous results and outstanding issues to be resolved
• Focus on threshold and other contentious issues including jurisdictional issues
• Discussion of carrying on business and permanent establishment tests in the e-commerce environment
• Discussion of audit patterns and leading exposure issues
• Exploration of planning opportunities for resident and non-resident businesses

Each topic includes a review of the current legislation and Canada Revenue Agency rulings and other documents.

Table of Contents

• Chapter 1 – Overview of the Book and Evolution of E-Commerce GST Rules
• Chapter 2 – Overview of the GST
• Chapter 3 – Characterization of Supply
• Chapter 4 – Single Versus Multiple Supplies
• Chapter 5 – Place of Supply
• Chapter 6 – Zero-Rating
• Chapter 7 – GST Registration and the Non-Resident Override
• Chapter 8 – Permanent Establishment Issues
• Chapter 9 – Carrying on Business in Canada
• Chapter 10 – Agency
• Chapter 11 – Introduction to the Rulings Chapters
• Chapter 12 – Advertising Services
• Chapter 13 – Third Party Sales of Goods
• Chapter 14 – Software and Software Related Offerings
• Chapter 15 – Telecommunication Services

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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Author:  Bert L. Swain, CPA

Developed through 30 years of experience in auditing practice for clients in a broad spectrum of industries, the CPA's Guide to Management Letter Comments provides literally hundreds of management comment examples for numerous situations that that are encountered by real firms working with real clients. Beginning with an example of the actual opening paragraph of a management letter, this compendium continues through all critical areas encountered during an audit and ends with suggested closing paragraphs so that even a first-time management letter preparer can produce a high-quality final product like a well-seasoned auditor.

All of the management comment letter text in the book is provided on a free companion CD-ROM in folders that correspond to the chapters in the book where the text appears.

• Opening for Letter
• Cash
• Investments
• Accounts Receivable
• Inventory
• Fixed Assets
• Sales, Invoicing, and Revenue
• Purchasing and Expenses
• Accounts Payable
• Payroll
• Taxes
• Insurance Coverage
• Equity
• Grants
• Organizational/Governance Structure
• Administrative Issues
• Computer Systems
• Annual Audit and Client Cooperation
• Miscellaneous (e.g., Accrual Basis of Accounting, Restricted Funds Review Needed)
• SAS-99 and the Sarbanes-Oxley Act of 2002
• Closing for Letter
• The Auditor's Communication with Those Charged with Governance

9780808039136    6" x 9"     312 pages

Related Products

U.S. Master Tax Guide (2015)
INTERNAL REVENUE CODE: Income, Estate, Gift, Employment and Excise Taxes (Winter 2015 Edition)
Income Tax Regulations (Winter 2015 Edition), December 2014 (U.S.)
State Tax Handbook (2015)
U.S. Master Depreciation Guide (2015)
Affordable Care Act – Law, Regulatory Explanation and Analysis (2015) (U.S.)

If you would like more details about this product, or would like to order a copy online, please click here.

Author: Bert L. Swain, CPA

Developed through 30 years of experience in auditing practice for clients in a broad spectrum of industries, the CPA's Guide to Management Letter Comments provides literally hundreds of management comment examples for numerous situations that that are encountered by real firms working with real clients. Beginning with an example of the actual opening paragraph of a management letter, this compendium continues through all critical areas encountered during an audit and ends with suggested closing paragraphs so that even a first-time management letter preparer can produce a high-quality final product like a well-seasoned auditor.

All of the management comments letter text in the book is provided on a free companion CD-ROM in folders that correspond to the chapters in the book where the text appears.

• Opening for Letter
• Cash
• Investments
• Accounts Receivable
• Inventory
• Fixed Assets
• Sales, Invoicing, and Revenue
• Purchasing and Expenses
• Accounts Payable
• Payroll
• Taxes
• Insurance Coverage
• Equity
• Grants
• Organizational/Governance Structure
• Administrative Issues
• Computer Systems
• Annual Audit and Client Cooperation
• Miscellaneous (e.g., Accrual Basis of Accounting, Restricted Funds Review Needed)
• SAS-99 and the Sarbanes-Oxley Act of 2002
• Closing for Letter
• The Auditor's Communication with Those Charged with Governance

312 pages

If you would like more details about this product, or would like to order a copy online, please click here.

Jae K. Shim, PhD,
Joel G. Siegel, Ph.D., CPA,
Nick Dauber, MS, CPA

A comprehensive source of practical solutions, strategies, techniques, procedures, and formulas covering all key aspects of accounting and financial management. Its examples, checklists, step-by-step instructions, and other practical working tools simplify complex financial management issues and give CFOs, corporate financial managers, and controller’s quick answers to day-to-day questions.

The Handbook covers important developments in government rules, accounting procedures, taxation and information technology. It includes references to relevant topics of the FASB Accounting Standards Codification references, as well as Accounting Standards Updates. The practical, hands-on guidance helps diagnose a firm's financial health, boost financial results, avoid unpleasant surprises, cut costs, and make financial decisions with confidence.

This edition also includes a free, back-of-the book CD-ROM containing searchable PDFs of each chapter, along with the following Excel forms:

- Capital Budgeting: Advice of Project Change Form
- Capital Budgeting: Appropriation Request Form
- Capital Budgeting: Economic Feasibility Study for a New Information System
- Capital Budgeting: Initial Cash Outlay and Operating Costs Checklist for a New Information System
- Capital Budgeting: Lease Versus Purchase Evaluation Report
- Capital Budgeting: Project Application Form
- Internal Control: Internal Control Assessment Form
- Internal Control: Computer Applications
- Checklist: Medium to Large Business
- Internal Control: Financial Reporting Information Systems and Controls Checklist — Medium to Large Business
- Variance Analysis: Daily Labor Mix Report
- Variance Analysis: Daily Material Usage Report by Week
- Variance Analysis: Labor Performance Report
- Variance Analysis: Monthly Material Variance Report
- Variance Analysis: Marketing Performance Report for a Regional Sales Manager
- Variance Analysis: Marketing Performance Report for a Vice-President

Related Products

U.S. Master Tax Guide (2015)
INTERNAL REVENUE CODE: Income, Estate, Gift, Employment and Excise Taxes (Winter 2015 Edition)
Income Tax Regulations (Winter 2015 Edition), December 2014 (U.S.)
State Tax Handbook (2015)
U.S. Master Depreciation Guide (2015)
Affordable

If you would like more details about this product, or would like to order a copy online, please click here.

A comprehensive source of practical solutions, strategies, techniques, procedures, and formulas covering all key aspects of accounting and financial management.  Its examples, checklists, step-by-step instructions, and other practical working tools simplify complex financial management issues and give you answers to day-to-day questions.  

The Handbook covers important developments in government rules, accounting procedures, taxation and information technology. It includes references to relevant topics of the FASB Accounting Standards Codification references, as well as Accounting Standards Updates. The practical, hands-on guidance helps diagnose a firm's financial health, boost financial results, avoid unpleasant surprises, cut costs, and make financial decisions with confidence.

This edition also includes a free CD-ROM containing searchable PDFs of each chapter, along with the following Excel forms:

-    Capital Budgeting: Advice of Project Change Form
-    Capital Budgeting: Appropriation Request Form
-    Capital Budgeting: Economic Feasibility Study for a New Information System
-    Capital Budgeting: Initial Cash Outlay and Operating Costs Checklist for a New Information System
-    Capital Budgeting: Lease Versus Purchase Evaluation Report
-    Capital Budgeting: Project Application Form
-    Internal Control: Internal Control Assessment Form
-    Internal Control: Computer Applications
-    Checklist: Medium to Large Business
-    Internal Control: Financial Reporting Information Systems and Controls Checklist — Medium to Large Business
-    Variance Analysis: Daily Labor Mix Report
-    Variance Analysis: Daily Material Usage Report by Week
-    Variance Analysis: Labor Performance Report
-    Variance Analysis: Monthly Material Variance Report
-    Variance Analysis: Marketing Performance Report for a Regional Sales Manager
-    Variance Analysis: Marketing Performance Report for a Vice-President

If you would like more details about this product, or would like to order a copy online, please click here.

Available: June 2012

A comprehensive source of practical solutions, strategies, techniques, procedures, and formulas covering all key aspects of accounting and financial management.  Its examples, checklists, step-by-step instructions, and other practical working tools simplify complex financial management issues and give you answers to day-to-day questions. 

The Handbook covers important developments in government rules, accounting procedures, taxation and information technology. It includes references to relevant topics of the FASB Accounting Standards Codification references, as well as Accounting Standards Updates. The practical, hands-on guidance helps diagnose a firm's financial health, boost financial results, avoid unpleasant surprises, cut costs, and make financial decisions with confidence.

This edition also includes a free CD-ROM containing searchable PDFs of each chapter, along with the following Excel forms:

• Capital Budgeting: Advice of Project Change Form
• Capital Budgeting: Appropriation Request Form
• Capital Budgeting: Economic Feasibility Study for a New Information System
• Capital Budgeting: Initial Cash Outlay and Operating Costs Checklist for a New Information System
• Capital Budgeting: Lease Versus Purchase Evaluation Report
• Capital Budgeting: Project Application Form
• Internal Control: Internal Control Assessment Form
• Internal Control: Computer Applications
• Checklist: Medium to Large Business
• Internal Control: Financial Reporting Information Systems and Controls Checklist — Medium to Large Business
• Variance Analysis: Daily Labor Mix Report
• Variance Analysis: Daily Material Usage Report by Week
• Variance Analysis: Labor Performance Report
• Variance Analysis: Monthly Material Variance Report
• Variance Analysis: Marketing Performance Report for a Regional Sales Manager
• Variance Analysis: Marketing Performance Report for a Vice-President

Related books:

• Practical Guide to Corporate Taxation (U.S.)
• Almanac of Business & Industrial Financial Ratios (2012)
• U.S. Master Tax Guide®, 2012

 

If you would like more details about this product, or would like to order a copy online, please click here.

Comprehensive how-to book that guides the reader on performing risk management-based audits. The book covers the Enterprise Risk Management Integrated Framework issued by the Committee of Sponsoring Organizations (COSO).

Following the passage of Sarbanes-Oxley and its strict corporate governance and accountability provisions, developing better risk management techniques is becoming more important in meeting higher audit committee expectations.

The first part of the Auditor's Risk Management Guide provides a broad understanding of corporate governance, ERM principles, and different auditing approaches. It also provides step-by-step instructions on how to execute the risk management-based audit, including frequently asked questions.

The second part of the book is devoted to detailed case studies that illustrate the risk management-based audit methodology and tools in different scenarios, beginning with a business risk assessment and working through common audit areas such as closing the books, accounts payable, and accounts receivable. Practice Pointers and Observations throughout provide additional commentary to assist the reader in understanding the methodology.

A free CD-ROM is included with the book provides electronic versions of the various work programs, checklists, and other tools in the book.

PART I: Risk Management-Based Auditing
1.      Overview of Enterprise Risk Management
2.      The Enterprise Risk Management Funnel
3.      Evolution of Auditing Approaches
4.      Strategy: The Beginning of the Journey
5.      Risk Assessment: Business Level
6.      Risk Assessment Qualification Techniques
7.      Entity-Level Control
8.      Risk Assessment: Process Level
9.      Process Design Phase
10.      Testing Phase
11.      Risk Infrastructure Assessment
12.      Action Planning Phase: The Real Value
13.      Monitoring and Follow-Up
14.      Auditing the ERM Process
15.      The Future of Risk Management-Based Auditing
16.     Frequently Asked Questions

PART II: Case Studies
17.  Case Study: Business Risk Assessment
18.  Case Study: Risk Management Infrastructure
19.  Case Study: Close the Books
20.  Case Study: Inventory
21.  Case Study: Procurement
22.  Case Study: Accounts Payable and Disbursements
23.  Case Study: Accounts Receivable and Collections
24.  Case Study: Quality Assurance
25.  Case Study: Payroll and Relat

If you would like more details about this product, or would like to order a copy online, please click here.

In our current economic environment lawyers, both in in-house and external counsel, need to apply stronger and more transparent legal project management practices.  To ensure legal matters are handled efficiently, and to meet the needs and expectations of the business, in-house counsel need to partner with the business, and with external counsel, to scope, plan, staff and monitor the work. This webinar will provide an introduction to the primary elements of legal project management and discuss the benefits LPM can produce for in-house counsel in working with the business, and when working with external counsel. However, implementing LPM often means changing the way we practice.  This is not easy. We will look at the issues and challenges in getting a team to engage in this new approach and provide strategies for success.  The panel will include both internal and external counsel and will discuss real implementation scenarios and issues.

Key Learning Objectives:

• Understand the professional obligations to adopt legal project management practices;
• Understand the benefits of legal project management working within an organization and for an in-house team working with external counsel;
• Understand the basic components of legal project management;
• Understand the different approaches to preparing budgets and estimates; and
• Be aware of the issues and challenges in implementing LPM.

If you would like more details about this product, or would like to order a copy online, please click here.

Online Resource

Rotch Library - NA680.B533 2019

Online Resource

Payroll Management Guide helps you resolve day-to-day payroll issues and guides you in effective payroll planning. This reporter instructs you on how to implement proactive, efficient payroll procedures while ensuring compliance with federal, state, and local requirements.

The Internet version includes the time-saving tool Paycheck Calculator, providing the ability to perform Gross-to-Net and Net-to-Gross calculations, tax-free bonus calculations, dual year calculations, Federal W-4 and state exemption certificate creation, and more!

If you would like more details about this product, or would like to order a copy online, please click here.

This monthly newsletter with its breaking news stories, practical articles, and economic indicators will have strong appeal to small and medium-sized company owners, HR managers, and business people alike.

Included free with the purchase of Canadian Business Management Manual.

Updated monthly.

Related Products

• Canadian Business Management Manual and Government Assistance Manual – COMBO
• Government Assistance Manual

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

Features include:

• Concise discussions of major HR terms and concepts
• Current trends and benefits
• Discussion on definitions
• Procedures for implementation
• Role of HR practitioners and any barriers or pitfalls they might face
• Sample policies
• "Best practice" information
• Over 400 pages of value

Topics covered:

• Alcohol and drug addiction
• Attendance management
• Auditing the HR function
• Benchmarking
• Ethics
• Career management
• Change management
• Coaching
• Competency
• Conflict management
• Employee involvement
• Employee opinion surveys
• Employee testing
• Employee turnover
• Employment contracts
• Employment cycle
• Flexible work practices
• HR Metrics
• Intellectual capital
• Learning organization
• Management development
• Mission statements
• Organizational design
• Performance management process
• Recruitment and selection
• Redundancy/downsizing
• Reward Management/compensation policies
• Stress management
• Terminations
• Virtual organization

If you would like more details about this product, or would like to order a copy online, please click here.

In response to many requests from subscribers, we have created this value-packed combo. Both are widely regarded as essential publications for all organizations. Canadian Business Management Manual provides practical guidance and information for business managers covering a wide range of key topics. Government Assistance Manual offers comprehensive guidance to hundreds of federal and provincial government assistance programs for Canadian business.

Includes monthly newsletter, Management Matters.

If you would like more details about this product, or would like to order a copy online, please click here.

Just about every area that can affect a business is covered in this practical information source. Designed for business managers, Canadian Business Management Manual will be helpful to anyone who is responsible for managing a large or small organization or a particular area of a business. It gives you easy-to-read information on a wide range of business and human resources issues, along with examples, checklists, and procedures.

Topics covered:

• Facts and figures (CPI and Lending Rates)
• Start-ups
• Planning
• Financing and Finance
• Insurance
• Marketing
• Intellectual Property
• E-Commerce
• Commercial Law
• Director and Officer Liability/Corporate Governance
• Franchising
• Environmental Management
• Business Failure – Written by Frank Bennett
• Human Resource Quick Facts
• Statutory Deductions and Remittances
• Labour Standards
• Human Rights
• Privacy
• Workplace Health & Safety
• Workers' Compensation
• Taxation Quick Facts
• Income Tax
• Sales Tax
• Capital Taxes
• New Developments

Includes monthly newsletter, Management Matters.

Related Products

• Canadian Business Management Manual and Government Assistance Manual – COMBO
• Government Assistance Manual

If you would like more details about this product, or would like to order a copy online, please click here.

This handy, pocket-sized reference guide is an ideal resource for managers in both union and non-union environments. Basic Supervisory Management and Labour Relations provides practical advice on how to effectively handle day-to-day supervisory issues.

If you would like more details about this product, or would like to order a copy online, please click here.

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

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Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

• Gain insight into your own negotiation style
• Take necessary steps to effectively prepare for negotiation
• Negotiate as part of a team
• Read non-verbal communication
• Develop skills to influence others
• Employ key strategies to build trust and gain respect for your ideas
• Overcome objections and resolve issues
• Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over pres

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."

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Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

• Build the foundation for performance management
• Overcome implementation challenges
• Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

If you would like more details about this product, or would like to order a copy online, please click here.

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

• Accurately identify sources of performance issues
• Implement an effective performance management process
• Develop performance objectives and goals for individual employees
• Conduct successful performance reviews
• Create personal development plans
• Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

• PowerPoint presentation with slides
• Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

If you would like more details about this product, or would like to order a copy online, please click here.

"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."

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Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

• Ensure that succession planning integrates with broader corporate strategies and plans
• What is the goal of succession planning
• What role corporate culture plays in succession planning
• Utilize resource planning to support succession planning
  • The importance of having a strong assessment tool for evaluating competencies
  • How to balance internally focused succession plans with an understanding of the talent available externally
  • Resource planning tools that support succession planning
• Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

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What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

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Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.

What's New in the 2nd edition:

• Accommodation in Employment
• Discipline
• Diversity
• Due Diligence
• Orientation Programs
• Outsourcing
• Privacy
• Recognition Programs
• Retention Strategies
• Succession Planning
• Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

If you would like more details about this product, or would like to order a copy online, please click here.

"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."

- Tammy Stevenson, Human Resources Advisor

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Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

• Appreciate the importance of aligning and communicating individual and corporate goals
• Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
• Appreciate the true consequences of retaining counterproductive employees
• Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
• Know why they need to define the "rules of engagement" for staff
• Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.

"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

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Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

Webinar information current as of November 10, 2009

A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

• Employee Engagement
• Change Management
• The competencies HR professionals need to lead the evolution of HR in their organization

Key Learning Objectives:

• Identify and discuss 8 key drivers of employee engagement
• Develop employee engagement ideas, strategies and plans
• Develop and execute highly effective change management plans
• Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
• Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

Speakers

Michael Bennett, CHRP
Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

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Webinar information current as of October 7, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.

Key Learning Objectives:

• Gain a comprehensive scope of change management issues and the necessity for change management strategies
• Learn about developing the change management narrative and adapt the organization to the necessity for change
• Examine best practices and methodologies that work
• Learn how to build trust, get stakeholders input, buy-in and keep it
• Discover the positives of investing in change management processes; a sound organizational strategy
• Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
• Look at change management gone wrong – what not to do
• Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change

Speaker

Jim McKibbin

Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.

He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluab

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Jones, Cheryl Bland, author

Niles, Nancy J., author

Dickson, Robert A., author