Every time I installed an ice maker supply line, I was always concerned that it may leak — pushing and pulling on the fridge. 

The acquisition strengthens Anvil International’s fire protection product package.

The Yankee chapter will now be known as the Patriot chapter in the New England area.

NFPA 70 provides the important details for design.

Now that many jurisdictions across the country are mandating fire sprinkler systems in new-home construction, de-signers need to be aware of the requirements and challenges these systems can face in relation to water meters.

Concealed attic spaces combine some of the most difficult aspects of fire protection design and require carefully tailored fire sprinkler solutions for effectiveness.

Eighty-two percent of respondents use digital tools daily to help streamline training and development programs. The majority of respondents within this group recognize the diverse benefits that digital tools offer the skilled trades industry.

Leave behinds are low-cost items that you give to customers to promote your brand following service calls or that you give away during home shows and other events. Oftentimes, plumbers stumble with leave behinds because they select things they might like instead of what the customer values. Here are 17 great leave behinds that will build brand recall with consumers.

One of the most challenging tasks managers face is terminating an employee. It is never easy, but sometimes necessary. What is all too easy is putting it off when it does become necessary.

You would never send your plumbers into the field without training and tools, right? What about the necessary sales training? Here is a simple 8-step approach that you can weave into your weekly service meetings to boost your team’s effectiveness in promoting add-ons.

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.

Most plumbers are missing a golden opportunity for add-ons with point-of-use or whole-house water purification systems and/or water softeners. Consumer awareness of the benefit of water purification has been raised by the pandemic and well-publicized municipal failures. Many, if not most consumers are highly sensitive to contamination today, whether air- or water-borne.

If you rely on search engine marketing for calls, you are putting your company at risk because you are relying on the unreliable. Here are eight steps to wean your company off big tech dependency.

Ninety percent of seniors would rather remain in their own homes than move to assisted living, according to AginginPlace.org. Given the costs of assisted living, aging-in-place makes financial sense as well. Yet, many homes are not ready, which presents an opportunity for plumbing contractors.

Why are some plumbers winners, while others struggle? It is not the market, location of the company, the role of government, customers’ attitudes, the availability of manpower or any of the other excuses bandied about. Winning plumbers share a set of intangible traits that affect how they approach the world, how they see the world, and thus, how the world responds to them.

If the country is not already in recession, it appears likely one will arrive in 2023. Here are six ways to turn the downturn into an opportunity.

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.

Scalding in the home or burns from hot liquids is dangerous to anyone, but is a particular concern to the youngest and oldest Americans. Plumbers are charged with protecting the health of the nation. Thus, plumbers can play a key role in reducing the risk, starting with homeowner education.

There has been a lot of private equity activity in the service trades since the COVID-19 lockdowns. Suddenly, boring old businesses gained monetary sex appeal when they were declared essential and could continue making money while many other local businesses were effectively shuttered. This has led to a land rush for good service contracting businesses and many plumbers have grabbed the brass ring while the grabbing was seen as good.

It is always a mystery why more plumbers fail to emphasize drain cleaning — if they offer it at all. Some think it fails to offer enough revenue. Others think it presents too much low-dollar competition. Here are five solid reasons every plumber should offer drain cleaning.

A product with a "Made in America" label is not necessarily made in the United States. It could be made in Canada or Mexico. Do you want products made in America or the USA?

You know him (or her). He is the irrational employee. The irrational employee is usually a good producer or an essential person. Here is how to manage him, instead of letting him manage you.

The trends that shape our industry are changing at a faster pace than ever before.

As the population grows older, there is a heightened need for affordable plumbing and HVACR systems that offer safety and accessibility.

The future for young women in this industry is now as bright as anyone wants it to be. If a young woman wants to work her way all the way up to the C-suite, the opportunities are there, and that is so exciting to see.

US faces a shortage of 500k skilled plumbers, costing $33bn annually. Plumbing requires rigorous training, creative problem-solving, and meticulous execution. Valuing the critical role plumbers play can address the shortage and pave the way for a thriving water infrastructure.

The skilled trades industry is evolving as more Gen Z workers choose trades over college. Efforts to obtain certifications through learning modules and hands-on training are becoming integrated into daily work routines, helping tradespeople build long-lasting careers and enabling businesses to succeed.

In modern construction, the phrase "a worker is only as good as his tools" holds true. To stay competitive, contractors must always seek innovative tools to boost efficiency. Building Information Modeling (BIM) is one such tool.

Not too long ago, the plumbing industry relied strictly on analog processes. Every job was manual, from installation and repair to dispatch, invoicing and accounting. In 2022, the plumbing profession now runs on advanced technologies that range from thermal-imaging leak detection to smart water heaters and trenchless pipe repair.

It’s no secret that efficient fleet vehicles are a vital component of any successful plumbing or mechanical business. Field service vehicles not only increase new business through brand exposure while on the road; they serve the primary purpose of getting technicians and their equipment to and from job locations. 

There’s nothing worse than coming home to find a burst pipe or malfunctioning water heater has flooded your basement. It’s perhaps why leak detection and prevention products continue to become more popular each year.

ServiceTitan unveils new AI-powered solutions to revolutionize the trades industry and equip contractors with powerful tools to run and grow their businesses

Scorpion's AI Chat incorporates industry- and business-specific knowledge into each chat response, creating a personalized experience for every new conversation. 

Uponor North America celebrated the grand opening of its newly constructed Uponor Experience Center located at its regional headquarters in Apple Valley, Minnesota in September.

Trinova USA produces high-performance pinch valves and replacement sleeves, ideal for demanding environments with high abrasion. Made in the USA, these valves and sleeves are widely used in industrial settings, wastewater treatment, power generation, and other rugged applications.

Trimble recognized for commitment to innovation across projects, processes and company culture.

Contractors and technicians embrace AI to advance skill sets and grow businesses with solutions announced at ServiceTitan’s annual user conference.

The lab includes a broad range of Trimble’s industry-leading geospatial and construction solutions.

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCV^T) technology and smart damper actuators. 

The Ice Bath provides optional plumbing integration for easy filling and draining and is intended for both indoor and outdoor use. 

EcoCarb media is produced from byproducts of other manufacturing processes, so there’s no traditional mining and minimal processing involved, which provides a lower overall carbon footprint.

This system's sensing technology and robust software platform are designed to uncover hidden water system insights and risks, empowering building managers to enhance building performance and occupant experience. 

The product qualifies for a 30% federal tax credit as well as stackable state and local rebates.

LG Electronics USA expanded its line of ENERGY STAR-certified Inverter Heat Pump Water Heaters with two new models featuring demand response and a water leakage detection sensor, ensuring a comprehensive domestic water heating solution for residential applications.

The unit features whisper-quiet operation at 45 dBA, minimizing noise disruptions in the building. 

Grundfos announced the launch of the next generation of small circulators for the residential heating market with the introduction of the Grundfos Digital NEXT range — starting with the UPSe 15-58 in late 2022, followed by the release of the new, digital ALPHA 15-58 in early 2023.

On Feb. 1, NIBCO announced it acquired Matco-Norca and its subsidiary SVF Flow Controls.
NIBCO Chairman Rex Martin stated, “This acquisition supports our strategic long-range goal of growth through acquisition, expanding our market reach and providing customers with access to a broader portfolio of products.This is an extraordinary time in NIBCO’s evolving history.”

Meet Daniel Quinonez, PHCC Educational Foundation's new executive director.