Like many people, Googlers Alan Mclean and Jennifer Daniel are navigating their new at-home lives, finding ways to work while also parenting their two young children. The couple are working from their home in the Bay Area, where they’re taking shifts parenting and creating a remote office from...wherever they can find some room. 

I recently had the chance to “sit down” (via Google Meet) with them and talk about our relationships with technology during stressful times, how they’re personally handling all the changes and also, why playing "Animal Crossing" is a totally acceptable coping mechanism.

Alan, you’re a Product Designer on the Digital Wellbeing team, and Jennifer, you’re the Creative Director for emoji. But how would you describe your job to someone who doesn’t work in tech?

Alan: There’s an official answer, which is “I help people balance their relationship with technology,” but…

Jennifer:????Ugh, corp speak!! ????What did you tell our neighbor?

Alan: I told him I’m trying to help people get more rest and have a healthier life. 

Jennifer: Yes! Hmm, for me I guess I usually say I make little smiley faces. :-)

What do your days right now look like? 

Alan: Typically the day before, we both check-in on our calendars and look to see where we might need coverage from the other. If we both have meetings, we’ll throw a tablet in our kids’ faces with a mix of educational (and not so educational) games. Lately our son has really taken to playing chess so he’ll practice digitally and we play together on a physical board. 

Jennifer: Our daughter enjoys the books that read out loud with her, and Toca Kitchen. They both love ”making food” that makes the characters get sick.

In terms of day to day, we divide and conquer by keeping it fluid. Sometimes I cover the morning routine which has settled into a relatively stable pattern now: breakfast, walk the dog with the kids, writing, reading and drawing time, punctuated with video meetings.

The afternoon, depending on our work schedule, includes science experiments (tin foil boats or paper airplane contests), some outside time, yoga (Cosmic Kids Yoga is great!), TV (Science Max is a hit), more tablet time and then dinner. 

Alan: I usually make up some work time in the evening once the kids go down.

What is your home office setup like? 

Alan:We live in a small home—950 square feet, two bedrooms—with twin 5-year-olds and an eight-month-old Husky puppy, so there isn’t much of an office. In general, we move around the house and try to be out of earshot. Sometimes I work in the kitchen, other times on our front steps, once from the kids’ bunk beds.

Are you able to create some work-home boundaries? 

Alan: Trying to avoid working where you sleep is a big one. Don’t do what we’re doing right now...which is working from bed. 

Jennifer:Sometimes that isn’t really possible. The bedrooms and bathroom are the only rooms with doors! For me, it’s less about creating a physical boundary and more about a mental one. I don’t work early in the morning or in the evening anymore. That’s MY TIME.

Alan: I think the challenge right now is that it’s hard to reinforce boundaries when you’re in the same place all the time. In the past we used context clues like walking to the bus or the BART or whatever, or there were subtle hints when a meeting was about to end. But you don’t really have that anymore. So trying to avoid working where you sleep…

Jennifer: But, I work from the bedroom, and I sleep in the bedroom. That works for me ????.

Working from bed works for you?

Jennifer: I’ve spent most of my life in small apartments, I guess I just got used to it? ¯\_(ツ)_/¯

Alan:I also think maybe the norms of what “balanced” means has changed. 

Jennifer:Yeah, just be forgiving of yourself. It took awhile but I really had to recalibrate and give myself permission to not live up to my previous expectations as an employee, as a mother and as a partner. I also have to make it clear to others to not expect the same out of me. As much as I try to project that I am fine, I am not fine.

I’ve personally seen my screen time and news consumption skyrocket; have you?

Alan:I’m definitely more of the news addict; I’m also lying in bed looking at an endless stream of things to worry about. I think a bit of an insight for me is that there’s a couple reasons why you might do that, and part of it is that you might want to feel some light version of control over what’s happening. And of course the net effect of that is that you might feel incredibly anxious. That’s my personal experience with screens lately. What about you, Jen, what about your doom-scrolling?

Jennifer:I love that you call it doom-scrolling, did you just make that up?

Alan:No, no, definitely not. 

Jennifer: Not to make this just about parenting, because this is also very much about work, but I am having flashbacks to new parenthood. When I became a parent, I got extremely efficient at my job. I don’t have time to doom-scroll! That would be a luxury! I have things to do, I got people to take care of. And, just as important now as it was then, I need to find time where no one needs me ????. These days I’m playing "Animal Crossing." And I love it; it is screen time, unquestionably, but it’s a very specific kind of screen time as it is clearly not work-related. Now that Alan mentions it, maybe playing video games is also an expression of seeking control and stability in an unknown time? But, instead of doom-scrolling I plant cute flowers and little animals come visit me ????????????????????????????.

What else are you adding to your routine? Anything else to help find some balance? 

Alan:For me, I know that the end of my day and the end of my use of my phone is occurring when I put a podcast on at night. Or ambient music. For me, that’s a really strong signal and I try to do it every night. For some people, that might be putting your phone in a box or charging it. I like the audio cue because that way you’re experiencing some stimulus without interacting with the screen. But I got that from Jen; I used to be like, “Why are you putting a podcast on at night? It’s time to go to bed… and doom-scroll for two hours.” 

Jennifer: I just listen to podcasts so I don't have to listen to my own thoughts as I fall asleep. Otherwise I'd be up all night ????.

Lately our family dining table has also become a work desk, a video conference room and … a kid’s playground. As I learn how to become a full time kids-entertainer, I welcome anything that can help me stay productive. And while I usually turn to Search when learning about new things, sometimes what I’m looking for is hard to describe in words.

This is where Google Lens can help. When my family’s daily activity involves a walk in the neighborhood, Lens lets me search what I see, like a flower in our neighbor’s front yard.

But it can also be a helpful tool for getting things done while working and learning from home. Today, we’re adding a few new features to make you more productive.

Copy text from paper to your laptop

You can already use Lens to quickly copy and paste text from paper notes and documents to your phone to save time. Now, when you select text with Lens, you can tap "copy to computer" to quickly paste it on another signed-in device with Chrome. This is great for quickly copying handwritten notes (if you write neatly!) and pasting it on your laptop without having to retype them all.

Copying text to your computer requires the latest version of Chrome, and for both devices to be signed into the same Google account.

Learn new words and how to pronounce them

Searches for learn a new language have doubled over the last few months. If you're using the extra time at home to pick up a new language, you can already use Lens to translate words in Spanish, Chinese and more than 100 other languages, by pointing your camera at the text.

Now, you can also use Lens to practice words or phrases that are difficult to say.  Select the text with Lens and tap the new Listen button to hear it read out loud—and finally figure out how to say “hipopótamo!”

Quickly look up new concepts

If you come across a word or phrase you don’t understand in a book or newspaper, like “gravitational waves,” Google Lens can help. Now, with in-line Google Search results, you can select complex phrases or words to quickly learn more.

These features are rolling out today, except for Listen which is available on Android and coming soon to iOS. Lens is available in the Google app on iOS and the Google Lens app on Android.

We look forward to hearing about the ways you use Lens to learn new things and get stuff done while at home.

Like many others, news organizations are navigating new ways of working remotely. This month, we’re looking at how technology can support and elevate the efforts of journalists who are delivering essential information to their readers.

Supporting fact checking efforts around the world 

Our fact check information panel on YouTube is now available in the United States. The information panel, which launched last year in India and Brazil, highlights fact check results from third-parties in search results for relevant queries, so viewers can make their own informed decision about claims made in the news. In addition, YouTube committed $1 million through the Google News Initiative to the International Fact-Checking Network (IFCN) to bolster fact-checking and verification efforts across the world. 

Additionally, we worked with the designers at Polygraph to help create a visual database of COVID-19 fact-checking efforts led by the IFCN. This global collaborative project brought fact-checkers together to jointly combat misinformation about the pandemic, collecting a dataset of more than 4000 fact checks (and counting).

Supporting a more diverse global media industry

The Racial Equity in Journalism fund, created in partnership with Borealis Philanthropy, has awarded $2.3 million in grants to 16 news organizations serving communities of color across the U.S. The Fund’s inaugural grantee cohort all serve audiences who have been historically underserved by mainstream media. 

In partnership with the GNI, Chicas Poderosas launched the Ambassador Leadership Training, a global program to strengthen and promote a more diverse media industry. The training will focus on tools and leadership skills to build, support, and sustainably run organizations and foster women's leadership in the media. The program will involve women from 17 countries throughout Latin America, Spain, Portugal, and the U.S.

Using StoryShare to collaborate on local COVID-19 reporting

AP StoryShare, a project supported by the Google News Initiative, allows newsrooms to share content and coverage plans. Editorsin Colorado and Oregon are using StoryShare to collaborate on coronavirus reporting, assuring greater breadth of coverage and less duplication of effort at a time of dwindling resources. About 75 news organizations are participating in initial pilots throughout Colorado, Oregon, and New York.

Online trainings to help journalists find, verify and tell news stories

As journalists around the world adjust to new ways of working, we’re making more training resources available online. We held 27 livestream training sessions in nine languages to help journalists find, verify and tell news stories during the pandemic, with additional tools added to the Google News Initiative Training Center.

In partnership with journalism network Outriders, we’re also offering free tools, training, and support for journalists across Central and Eastern Europe. Live online workshops are offered on a range of topics, from Verification to Geo Tools and Environmental Reporting. An overview of upcoming sessions can be found here, and new sessions will be added on a regular basis.

Insights from Asia Pacific case studies

News organizations in Asia Pacific are using GNI data tools like Realtime Content Insights and News Consumer Insights to grow their audience and build loyalty. In the Philippines, Rappler empowered its news organization with better user data to help achieve digital sustainability. In India, Dainik Jagran improved engagement during India’s General Election by taking advantage of a cultural moment.

The power of words

In Japan, we launched “The Power of Words,” a collaborative reporting project with 24 national and local news organizations. Through the words of athletes, the website delivers uplifting messages, creating an immersive storytelling experience. The website is also accessible, optimized for visual readability, and text voiceover thanks to a screen reader. 

That’s all for April. Stay in touch with @GoogleNewsInit on social, and sign up for the GNI newsletter for more updates.

Artificial Intelligence systems can recognize our voices, forecast the weather and help decide who gets a loan. Given the increasing ubiquity of AI, it’s important that everyone is able to understand more about it.

Like any system or technology, AI doesn’t always get it right. And understanding why AI systems break is often not easy for people who aren't experts in the field; research results are shared in dense papers filled with formulas.

Of course, people who haven't studied AI still need to be able to ask critical questions about these systems. To help support these kinds of discussions, we've created AI Explorables, a series of interactive explanations of key AI concepts. They’re specifically geared toward non-experts (even though we think and hope that experts will also find them interesting and thought-provoking). 

The first two Explorables walk you through an assessment determining whether an AI system is fair and unbiased. Measuring Fairness weighs the trade-offs involved in building a machine that diagnoses a disease—and lets you try tuning it to be fairer.

In another Explorable, called Hidden Bias, we examine a system that predicts student's grades. Biased by the data it has learned from, the system predicts lower grades for women. Trying to fix this by hiding gender from the system doesn't always work (and, in some cases, can actually increase the bias in the system). 

In the coming months we plan on sharing more Explorables on other fairness issues (how do feedback loops affect the biases of an AI system?), interpretability (why did the AI system decide to do that?) and privacy (what does it mean in the context of an AI system?).

People and AI Research (PAIR) is committed to making machine learning more participatory, and we believe that Explorables will help expand the conversation around machine learning and make it more inclusive. You can find more updates about Explorables and our other work at the (new) PAIR Medium channel.

April brought many adaptations to the new reality of working from home and socially distancing. At Google Cloud, we kept our focus on helping our customers navigate the many impacts of COVID-19 by meeting and connecting securely and virtually.

Try Google Meet and its new features, now free.
Last month, we announced that Google Meet, our premium video conferencing product, is now free for everyone. Meet’s availability will be gradually expanding over the next few weeks, and can be used by anyone with an email address. Plus, Meet has some new features like an expanded tiled layout, background noise cancellation, and options to present with higher audio quality. G Suite customers can use Meet’s advanced features, like meetings of up to 250 participants, until Sept. 30.

Even better, Meet has a secure foundation.
In an almost-entirely-virtual world, it’s important to make sure that online meetings and other interactions are secure. Our approach to security is simple: make products safe by default. We designed Meet to operate on a secure foundation, providing the protections needed to keep our users safe, their data secure, and their information private. Meet video meetings are encrypted in transit and our array of safety measures are continuously updated to prevent abuse. Learn more. 

Working securely includes meetings, devices, emails, and more.
To help enterprises adjust to new numbers of remote workers securely, businesses can now use BeyondCorp Remote Access. This is something that’s been used within Google for almost ten years, and enterprises can now address the issue of remote access to internal web apps. It’s based in the cloud, so it’s easy to get started, and lets a company’s employees and contractors use the company’s web applications on their devices, without needing to set up a virtual private network (VPN). In addition, you can take a look here at how our machine learning models used by Gmail to detect threats continue to evolve to keep up with new COVID-19-related threats.

The new Las Vegas region helps power the cloud.
Google Cloud’s newest region in Las Vegas opened up last month, providing cloud computing capacity so that companies can better serve users in the Las Vegas region. Companies located near Las Vegas can get faster access to their data than if data was stored farther away. Other cloud regions in western U.S. include Los Angeles, Salt Lake City and Oregon.

Learn new things without leaving the house.
All this month, you can explore free cloud learning resources from Qwiklabs and Pluralsight. You’ll find cloud basics and courses in on-demand skill areas, like data analytics, machine learning, and Kubernetes. The Google Cloud Essentials lab offers an introductory tour of Google Cloud and explanations of basic cloud concepts. 

Most of my family lives in Colombia, South America, and video calling has been a life-changing way for my dad and grandparents to watch my daughters grow up. Recently, video calls have also become the only way for my daughters to see their grandmas who live nearby. Although the physical separation has been hard for all of us, Google Duo makes it easier to let family know how much we miss them, show off our latest artwork and just act silly together like we would in person. Last month, we announced new features on Duo to help you stay connected, and today I’ll share updates that make conversations with loved ones even more special.

More fun with the family with family mode

Our new family mode lets you doodle on video calls for everyone to see and also surprise them with fun effects and masks that transform you into astronauts, cats and more. Just start a video call, tap the menu icon and then tap Family to get started. You don’t have to worry about accidental mutes or hang-ups because we’ve hidden those buttons while you’re playing together. This new family mode is available when signed into Duo with your Google account. As always, calls on Duo are end-to-end encrypted and stay private between you and your loved ones.

Add pizzazz to video calls with new effects

In addition to bringing masks and effects to our new family mode, we’re bringing them to any one-on-one video calls on Android and iOS—starting this week with a Mother’s Day effect. We’re also rolling out more effects and masks that help you express yourself, from wearing heart glasses to transforming into a flower. 

Bring people together in more ways

In the coming weeks, you'll be able to make group calls with Duo on the web, starting as a preview on Chrome, alongside a new layout that lets you see more people at the same time. To make getting together easier, you’ll also be able to invite anyone with a Google account to join a group call with just a link.

We hope these features help you better connect with your nearest and dearest, and also bring a little bit of fun to your conversations.