With 40% of Amadeus’ product development happening in India, Sreejith A. R, Head of Creation Platform and Shared Services- APAC, details the factors that work for GCC, and the role of AI in making GCCs more efficient.

In an interview with ETCIO, Shalini Warrier, Executive Director, Federal Bank shares how their Digital CoE fosters a multi-disciplinary approach to banking, how it works together with the business to identify new opportunities, tenets of a bank-fintech partnership and how technology is at the fulcrum of every banking innovation.

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.

GCC leaders discuss how by breaking silos, fostering collaboration, and focusing on execution and innovation, GCCs will be instrumental in India’s journey toward becoming a global economic powerhouse.

As organizations become more complex, the necessity for collaborative leadership—where CXOs work together rather than in silos—has never been more pronounced.

Much like the Silk Road once connected India to the world, artificial intelligence (AI) — particularly generative AI — is weaving a new tapestry of connectivity and innovation. Industries across the nation are starting to benefit from the efficiencies and new customer experiences this new technology wave offers.

For large enterprises, Conversational AI isn't just another digital tool; it's becoming a strategic imperative. Consider this: a typical Fortune 500 company handles over 50 million customer interactions annually across various channels – from social media and websites to mobile apps and contact centers.

AI is a strategic tool that can provide a competitive edge and foster R&D and innovation through the specific use of the technology. But is it increasingly becoming a mere marketing spiel? Do companies and key stakeholders understand the power of AI and its implied use cases for their domain or business? If yes, who should push AI implementation and skilling objectives in an organization?

Expanding access to insurance is crucial for strengthening our country’s social safety net, addressing inequality, and building a more resilient society.

“We have already crossed 7 million users on the Digi Yatra app. Every day, around 30,000 new users are enrolling in the system. In terms of usage, Digi Yatra has been used more than 30 lakh times across airports in India, and this number continues to grow rapidly.”

​Government policies and regulations play a crucial role in fostering technological adoption. Initiatives like the National Intelligent Transport Systems (ITS) policy and collaborations with technology companies are steps in the right direction

The continued spurt in food prices and fading of the high base effect likely led to a spike in October retail inflation figures. According to a report by the Union Bank of India, retail inflation based on the Consumer Price Index is seen jumping to 6.15 per cent, breaching RBI's 6 per cent tolerance band.

The newest tropical depression in the northwestern Pacific Ocean formed Sunday, Sept. 11 far to the east of the big island of Japan. Tropical Depression 17W didn't have a long life, however, as the final warning on the system was issued 12 hours later. By Sept. 12 the storm lost its tropical characteristics.

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Early on Sept. 12 Tropical Depression 19W formed east of Vietnam. NASA's Aqua satellite passed over the South China Sea and captured a visible image of the storm that had quickly started moving over Vietnam.

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A team of chemists has developed a method to yield highly detailed, three-dimensional images of the insides of batteries. The technique, based on magnetic resonance imaging (MRI), offers an enhanced approach to monitor the condition of these power sources in real time.

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Liquid crystals are strange substances, both fish and fowl. They can flow like a liquid, but have the orderly molecular structure of a crystalline solid. And that internal structure can be changed by small cues from outside.

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The gusting westerly winds that dominate the climate in central Asia, setting the pattern of dryness and location of central Asian deserts, have blown mostly unchanged for 42 million years. A University of Washington geologist led a team that has discovered a surprising resilience to one of the world's dominant weather systems. The finding could help long-term climate forecasts, since it suggests these winds are likely to persist through radical climate shifts.

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When it comes to water, some materials have a split personality - and some of these materials could hold the key to new ways of harnessing solar energy.

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Technology advancements are expected to continue to drive down the cost of wind energy, according to a survey of the world's foremost wind power experts led by Lawrence Berkeley National Laboratory (Berkeley Lab). Experts anticipate cost reductions of 24%-30% by 2030 and 35%-41% by 2050, under a median or 'best guess' scenario, driven by bigger and more efficient turbines, lower capital and operating costs, and other advancements (see Figure 1).

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The low pressure area known as System 94L developed into Tropical Storm Ian on Sept. 14. NOAA's GOES-East satellite data was made into an animation that showed the development of the central Atlantic storm.

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Last year my organization fell victim to a trans- national export invoice fraud. Since 99 percent of our sales come from exports, the cyber fraud dealt a big blow to our organization. We have a customer in South East Asia and my organization had business dealings with this customer for over five years.

Managing relationships is as important for a CIO as having operational and technical competence.

For a CIO-CMO association to deliver true business value there must be a true level of trust and respect built between these two leaders and their teams.

Companies such as Meta have said such a move would not solve the telcos' financial problems and ignores hefty investments by tech companies.

Over a third of Indonesia's population do not have access to the web, especially in far-flung areas of the world's fourth most populous country.

Under the proposed legislation, the owners of platforms like Facebook, Google, Twitter, TikTok and podcasting services would face penalties worth up to five percent of annual global turnover -- some of the highest proposed anywhere in the world.

"With the development of Asia's largest airport at Jewar, the freight corridor, data centres, food park, toy park, medical device park, an Integrated Industrial Township in Greater Noida, multi-modal transportation hub, the region managed by the Noida, Greater Noida and Yamuna Expressway authorities has got a new identity," Nand Gopal Gupta said.

Private banks including HDFC Bank, ICICI Bank and Axis have been spending a lot on expanding their operations into the hinterlands of the country, contrary to public sector banks which have been investing in building capabilities and enhancing their digital functions. What’s driving this change? Is phygital the new norm in banking? Find out more here.

Services that have been automated include issuance of health & general insurance policies, RE-KYC, nomination facility, and online bill payment.

Cloud Compute is our latest cloud based data centre service allowing you to self-service and access cloud based infrastructure globally.It's all about choice and flexibility, building the service you need as for long as you need it. Setting up infrastructure that perfectly aligned, faster than ever with near instant provisioning times across private and public availability zones.

Asia Pacific, the Middle East and Africa (AMEA) have always been at the heart of world trade. Vibrant and dynamic, AMEA is a region with huge potential; its markets are driving growth around the world and are seen as important prospects for investment.

Data Centres aren’t new, but how have they changed in recent years? What are some of the key trends in that regard?

Asia Pacific, the Middle East and Africa (AMEA) have always been at the heart of world trade. Vibrant and dynamic, AMEA is a region with huge potential.

How do you turn a problem into an opportunity? When looking for innovative ways to increase the reach and impact of an annual global event, while reducing travel costs, Andres Bulto talked to BT.

It’s no longer enough to follow cybercrime trends and react to them. You need to be constantly monitoring and anticipating threats, because these days the stakes are simply too high not to.

Cisco unified communications give your teams the freedom to be productive from anywhere, on any device, with Cisco Jabber. Available as one of our Cisco cloud services or as an on-premises solution, Cisco Jabber lets you access presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing.Now you can find the right people, see if and how they are available, and collaborate using your preferred method.

SASOL has adopted telepresence for collaboration between far-flung executives in Europe, North America and Africa. Running over the BT IP Connect global network it also enables federation with customers and suppliers. The solution’s earned Alec’s team a special recognition award from the CEO for bringing the company’s One SASOL philosophy and vision vibrantly to life

An infrastructure offering high levels of quality and flexibility was required as a platform for a new system. Buying or renting new servers – and connecting and configuring them in short timescales – would be an expensive and challenging task. The IMV technical team turned to BT and asked whether it would be possible to set up the system in a virtual environment .

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations

A new survey of over 500 HR professionals, titled "HR Report on AI: Insights on HR’s Readiness and Risk Management" reveals that while 63% are concerned about data privacy and security related to AI, 40% of organisations lack clear policies governing its use. This highlights a critical need for HR to establish guidelines and training for responsible AI adoption to mitigate risks and leverage its potential benefits.

India is leading in Artificial Intelligence (AI) adoption, according to new research by Boston Consulting Group (BCG), which pegged that 30 per cent of Indian companies are maximizing value through the use of such emerging technology.

The country's leading search engine company is among tech firms shifting their focus to the commercialisation of large language model (LLM) applications after nearly two years of heavy investment in research and development in models that they tout as alternatives to OpenAI's GPT.

CtrlS will offer connectivity through two dedicated 100G Partner ports.

Google's head of research, Yossi Matias, emphasizes the enduring importance of coding skills in an AI-driven world. While acknowledging AI's growing role in software development, Matias argues that basic coding knowledge is crucial for understanding and leveraging AI's potential. He compares coding to math, suggesting that both are fundamental for navigating an increasingly tech-reliant society.

Prashant Kumar on Tuesday said the security arrangements at the Mahakumbh Mela will be equipped with advanced technology, including the use of Artificial Intelligence (AI). After a review meeting on preparations for the Mahakumbh Mela with Chief Secretary Manoj Kumar Singh, the DGP told reporters, "Our control room will have data of around 1 million suspicious individuals, and we will closely monitor all types of anti-social elements."

In this exclusive interview with ETCIO, Derek Gittoes, Vice President of Supply Chain Management Product Strategy at Oracle, shares valuable insights into the current trends shaping the future of supply chain management.

India's digital economy is booming, with fintech driving digital payments and e-markets expanding rapidly. Deputy Governor of Reserve Bank of India, Michael Debabrata Patra, stated that the digital economy currently makes up a tenth of India's GDP and is projected to reach a fifth by 2026.

The government of Assam is planning to pass a law that will require residents in the city of Guwahati to have closed-circuit television (CCTV) cameras installed in their homes and in apartments. The purpose of this law is to help the police detect crime, similar to the system in Hyderabad. The police also decided at a review meeting that family members of police personnel killed in terror attacks will be given government jobs.

Tech giant Apple is reportedly working on a new version of its Apple Store application which will offer an augmented reality (AR) shopping feature on iPhone.

Beginning with iOS 16.3, the security feature will allow users to enable end-to-end encryption for a variety of additional iCloud data categories, including Photos, Notes, Voice Memos, Messages backups, device backups, and more, reports MacRumors.