k

Justin Jacobs: Does your direct mail marketing need a touch-up?

Direct mail hits on the high points that anyone would want from an effective marketing campaign: Print builds trust more easily than digital ads. 




k

COVID-19 tips for plumbing contractors: How to adjust your mindset and your marketing

By following the tips below, you can mitigate the negative impact of COVID-19 on your business and lay some groundwork that will make your company more successful in the long run.




k

Marketing Magic: Digital marketing tips for enhancing your success

No longer an optional form of advertising, digital marketing has become the norm. 




k

Marketing Magic: 8 local SEO tips for plumbing and mechanical contractors

Many plumbing contractors ask the question: “What is the best way to advertise my business locally?”




k

Marketing Magic: How contractors can get the most out of their fleet graphics and branding

According to a white paper authored by venture capital firm ARD Ventures, each fleet vehicle, on average, receives between 30,000 -70,000 impressions daily. 




k

Marketing Magic: Before you talk to the media, read this

One of the toughest calls I receive as the owner of a public relations agency specializing in the home services industry is from a plumbing or mechanical business owner asking for my help after they find themselves, or their business, in the middle of a crisis.




k

Marketing Magic: Secure market dominance during a home improvement boom

There’s no question that the demand for home improvement projects is red hot. 




k

Hernan Charry: 4 overlooked mistakes plumbers make in their SEO strategy

Plumbers and their customers are living in a digital age, which means more potential clients are finding a plumber online via Google searches. If more customers are finding plumbers on Google, then it is important that you take the right steps to ensure you are the plumber they find. 




k

Marketing Magic: Goodbye, Google Analytics; Hello, GA4

By now, you may have heard that by July 2023, Google Analytics is shutting down for good, as Google replaces the analytics service with GA4. Why is this happening, and what does it mean for tracking my website analytics?




k

Marketing Magic: The secret to success may be a tool you're not using

Let me clue you in on a poorly kept secret: Traditional advertising is expensive. I know, this isn’t exactly shocking. Depending on your market, a month-long rental of a billboard could cost five figures. A week’s worth of 15-second radio ads can run up to $8,000 — and that doesn’t include the cost of producing them. And television? Forget it.




k

Julius Ballanco: Families are the backbone of the plumbing industry

Thanks, Fred.




k

Julius Ballanco: Drinking foundtain or bottle filler

As a backpacker, the most important item I carry in my backpack is water. I start each morning of a hike with three liters of water; two in my bladder and one in my bottle. The water bottle looks like any typical water bottle that people carry.




k

Dan Holohan: When luck fails you

Have you ever had one of those times when you’re trying to figure out some problem and then suddenly the solution comes to you as if by magic? 




k

Dan Holohan: Who gets to work on steam?

How’s that for a title? I’ll give you the answer right up front: Everyone!  And the best part is you don’t have to know what you’re doing; you just have to show up.




k

Dan Holohan: Tough job site conditions call for creative workarounds

In the city of Worcester, Massachusetts, which snuggles into the center of the state, you will find Mount Saint James, and upon that steep hill, you will find The College of the Holy Cross.




k

Dan Holohan: Why it’s so hard to find workers

My shop teacher was a wiry man who loved hand tools. We spent a week making a buzzer base. He taught us how to saw, sand and varnish. He introduced me to a Brace & Bit hand drill and went on and on about how this was better than an electric drill. “Can you feel the wood? It’s alive!” he said, and I could.




k

Dan Holohan: Making mistakes

Some years ago, a wholesaler hired me to do a seminar in a New England hotel for about 100 of his contractor customers. After the seminar, the owner of the company invited me and a bunch of his employees out for a nice dinner. There were about 15 of us.




k

Dan Holohan: The importance of training and educating yourself on the equipment you work on

It was one of those days at HeatingHelp.com when the old guys had the floor. One of the regulars, a retired (and understandably crotchety) fella from Canada had this to say:




k

Lessons learned cataloging old pumps in the Catskills

I spotted a story in the newspaper last year that made me smile with a memory that was bittersweet. 




k

Women can work in mechanical rooms

Another photo appeared and this one had a woman in it. She was holding a long wrench and the business end was attached to one of the risers to the boiler’s drop-header.




k

An important skill for teaching tradespeople

Kids have a way of dragging us old folks back in time. My grandson, Brendan put me back on the road, 40 years ago, when I was spending most of my time teaching tradespeople about the joys of steam and hot-water heating.




k

Dig deeper into system factors behind at-risk actions

Most readers are familiar with the common phrase, “The errors of our ways.“ So why am I talking about the intention of our ways -- not errors – in this article?




k

Department of Labor issues Mental Health Toolkit

The U.S. Department of Labor has launched a new resource to help employers better understand mental health issues, and obtain guidance on how to cultivate a work environment that supports employees with related conditions.




k

For your health & wellness: What is oat milk and is it healthy?

Nondairy milk may have begun as a lactose-free alternative for vegans or nondairy eaters, but the rise in popularity can be attributed to much more than being a must-have swap. The options are endless: almond milk, soy milk, hemp milk, rice milk, and more.




k

For your health & wellness: CBD- what we know and what we don’t

Cannabidiol (CBD) has been recently covered in the media, and you may have even seen it as an add-in booster to your post-workout smoothie or morning coffee. What exactly is CBD? Why is it suddenly so popular?




k

What you should know about ANSI/ASSP Z10.0-2019 OHSMS

This is a voluntary consensus standard. It uses recognized management system principles in order to be compatible with quality and environmental management system standards such as ISO 9001, ISO 14001 and ISO 45001.




k

Eliminating workplace distractions with Joe Boyle, CEO of TRUCE

ISHN Magazine sat down with Joe Boyle, CEO of TRUCE, to discuss strategies for eliminating workplace distractions. The following are excerpts from that conversation.




k

How we lose safety judgment & skill development

Since mind not on task is bound to happen if you know how to do something well, there is much more “leverage” or efficiency in getting people to put more effort than they are currently making (none) into improving their safety-related habits.




k

Risk pattern and the concept of self-triggering

This article is really about putting all of the concepts in the previous articles together to come up with what will hopefully be the most significant change in thinking so far.




k

J. J. Keller to provide free safety & compliance event for healthcare facilities

Complimentary webcast on March 21 will cover the most pressing challenges in the Environment of Care and Life Safety.




k

Mitigating health risks with AFFF in the workplace

Aqueous Film-Forming Foam has saved numerous lives with its effectiveness, but recent studies have revealed just how dangerous it is, chiefly due to the presence of PFAS.




k

NIOSH to offer free black lung screenings for coal miners

The screenings are designed to support the early detection of black lung disease, a serious but preventable illness caused by prolonged exposure to coal mine dust.




k

Innovations in workplace first aid

One of the major challenges in workplace safety is that people tend to think they’re invincible at work. This means they’re less likely to take the time to properly prepare for an emergency.




k

The impact of ergonomics on musculoskeletal disorders and productivity

Ergonomics principles can guide employers towards systems that adapt to workers’ needs and decrease the potential for discomfort and harm.




k

Quest Diagnostics report shows alarming increase in workforce drug test cheating

The analysis of nearly 10 million drug tests reveals a surge in cheating, particularly related to marijuana.




k

NIOSH offers free heat-stress prevention resources for employers and mine workers

Mine workers are experiencing an increase in dangerous health effects from heat exposure as surface temperatures get hotter and underground mines get deeper.




k

NTSB: Vent and burn of tank cars after Ohio train derailment was “unnecessary”

NTSB investigators said failed wheel bearing caused Norfolk Southern train derailment in East Palestine, Ohio.




k

DOL announces proposed rule to protect workers from extreme heat

The proposed rule would require employers to develop an injury and illness prevention plan to control heat hazards in workplaces affected by excessive heat.




k

Looming Dockworker Strike's Impact on the Roofing Industry

A dockworker strike that could affect up to 36 ports along the U.S. East and Gulf Coasts would significantly impact the economy; the roofing industry would not be spared.




k

Best practices for indoor air sampling at work

To support effective monitoring and compliance with safety standards, this article provides an overview on best practices for air sampling at work.




k

How to manage gas hazard risks in confined spaces

Confined space work is not limited to descending into compact areas, so it’s important to be prepared for safety both above and below ground.




k

Construction contractor Basewell tackles dust hazards

Establishing any construction project is a careful balancing act between many legal, financial and social responsibilities. Firms not only have a responsibility to shareholders and business partners, but to their workers, the local authority and site neighbors in the wider community as well.




k

Taking safety to a new level — how supply chain risk management technology improves safety

Compared to 10-15 years ago, companies are safer. Whether it’s tighter regulations, more awareness, enhanced experience, technology improvements or other factors, companies are doing a better job keeping their employees safe at the workplace. However, that number has plateaued over the last couple of years—the total incident rate per 100 workers has not changed significantly since 2017.




k

New access doors improve safety for workers at Connecticut Water Treatment Plant

Employees working at water treatment plants face danger every day. The work is inherently treacherous, as water makes every step potentially hazardous, and sometimes even life-threatening.




k

Sensing danger: Data from smart PPE makes for smarter heat safety programs this summer

Garney Construction trialed a new continuous monitoring smart PPE system, comprised of sensors worn on the arm of its workers and technology that collects data to signal when the worker may be headed for trouble while working in the heat.




k

How a Texas manufacturing facility solved a tricky situation and increased productivity

A manufacturing plant has been dealing with hot machinery and punishing Texas heat. The buildings are made of tin with little insulation. That means it gets really hot. They solved this issue with evaporative coolers.




k

Will the most vulnerable workers benefit from AI?

How many years will it take for AI applications to trickle down to small contractors? The odds are the OSH benefits will not be equitably distributed.




k

Children working dangerous jobs — let parents decide?

“Let families decide” is the only reform of the DOL chapter in Project 2025 - a controversial Republican blueprint - specifically referencing job safety. This article is about youth safety, not politics. What do you think?




k

Workers must feel safe: Those going back to work are risking their lives

As the U.S. has begun to reopen with the coronavirus continuing to affect the country six months after many shelter-in-place mandates developed, workers across a multitude of industries — from manufacturing plants to agriculture to meat processing — are getting sick.




k

Roofers, linemen, oil and gas workers among top 10 most dangerous jobs

Every year, AdvisorSmith researches the most dangerous jobs in the United States based on data from the U.S. Bureau of Labor Statistics Census of Fatal Occupational Injuries. The list doesn’t usually vary by too much, but there are some statistics worth a second look in the current list, which uses data from 2014-2018.