A motorcyclist riding through rainy weather might coat their visor with a water repellent spray. However, they then have to travel fast enough for wind resistance to blow their visor clear. At slower speeds, their visibility remains compromised.

This Bikerguard invention, created by two engineers in Slovenia, is a remote-controlled wiper blade for motorcycle helmet visors. You do have to drive two screws through the top of your visor to attach the mounting base, and you can then pop the Bikerguard on and off as needed. A wireless remote control attaches to your bike's handlebars.

The POV demonstration does seem convincing:

The developers claim that motorcycle police bodies in Slovenia, Hungary and Germany "are in the process of evaluating BIKERGUARD for potential integration into their motorcycle fleet." In the meantime, they sell these online for €319 (USD $339) a pop. A three-pack of replacement wiper blades runs €25 (USD $27).

I wouldn't be surprised if, in the future Oakley develops a visor for runners with one of these attached.

The informal textile waste management system in Bangladesh needs to be formalised to align with the EU sustainability regulations and averting political-economic tension and labour unrest, experts have said. A government official called for technology transfer, financing and a national strategy for textile circularity. The next five years would be crucial, the EU Delegation to Bangladesh said.

Heimtextil 2025 expands its Carpets & Rugs segment with new halls and over 300 exhibitors, featuring a Belgian Textiles area by Fedustria. Highlights include a Carpet Lounge by Cover Magazine, expert talks on trends, AI in design, and sustainability, plus guided tours. The event, showcasing global innovations and partnerships, runs from 14-17 January, 2025, in Frankfurt.

Look at your organization and consider the unstructured text or audio data you gather and the possible revelations it may hold. That data reflects the voices of those you serve and holds the potential to help you deliver better experiences, improve quality of care and enrich human engagement. There are powerful stories to be told from your unstructured text data. And the best way for you to find them is with natural language processing.

A New York appellate court ruled that a worker injured in an accident caused by a falling pipe should have been granted summary judgment on his Labor Law claim. Case: Jara-Salazar…

West Virginia’s Supreme Court upheld a finding of compensability for a worker with a knee injury. Case: P&G Tabler Station v. Hiett, No. 23-703, 10/30/2024, published. Facts: David Hiett worked for P&G Tabler…

This image shows a particular optical illusion that confronts us every day. Notice the difference between the black text on a white background and the reverse. With reversed type — light text on a darker background — the strokes seem bolder.

Black text on white is very familiar, so we can be forgiven for thinking it correctly proportioned. For familiarity’s sake we can say it is, but there are two effects happening here: The white background bleeds over the black, making the strokes seem thinner. With reversed type the opposite is true: The white strokes bleed over the black, making it seem bolder.

One of the most obvious examples of this is with signs where the letters are punched into the surround then lit from inside. In his article, Designing the ultimate wayfinding typeface, Ralph Herrmann used his own Legibility Text Tool to simulate this effect for road and navigational signs.

One might say that characters are only correctly proportioned with low-contrast. Although objective reality hails that as true, it isn’t a good reason to always set type with low contrast. Type designers have invariably designed around optical illusions and the constraints of different media for us. Low-contrast text can also create legibility and accessibility problems. Fortunately, kind folks like Gez Lemon have provided us with simple tools to check.

As fascinating as optical illusions are —  the disturbing, impossible art of Escher comes to mind — we can design around reversed body type. On the Web, increasing tracking and leading are as simple as increasing the mis-named letter-spacing and line-height in CSS. However, decreasing font weight is a thornier problem. Yes, we will be able to use @font-face to select a variant with a lighter weight, but the core web fonts offer us no options, and there are only a few limited choices with system fonts like Helvetica Neue.

Reversing a logotype

For logotype there are plenty of options, but it makes me slightly uncomfortable to consider switching to a lighter font for reversed type logos. The typeface itself is not the logotype; the variant is, so switching font could be tricky. Ironically, I’d have to be very sure that that was no perceivable difference using a lighter weight font. Also, with display faces, there’s often not a lighter weight available — a problem I came across designing the Analog logo.

The logotype worked well when testing it in black on white. However, I wanted a reversed version, too. That’s when I noticed the impact of the optical illusion:

It looked bloated! Objective reality be damned; it simply wouldn’t do. After a few minutes contemplating the carnage of adjusting every control point by hand, I remembered something; eureka!

Punching the paths through a background image in Fireworks CS4 removed the illusion. (Select both the path and the background then using Modify > Combine Paths > Punch.) Is this a bug? I don’t know, but if it is, it’s a useful one for a change!

I grinned. I was happy. All was well with the world again. Lovely! Now I could go right ahead and think about colour and I wouldn’t be far from done. This is how it emerged:

A final note on logotype design & illusions

Before we even got to actual type for the Analog logo, we first had to distill what it would convey. In our case, Alan took us through a process to define the brand values and vision. What emerged were keywords and concepts that fed into the final design. The choice of type, colour, and setting were children of that process. Style is the offspring of meaning.

I always work in greyscale for the first iterations of a new logo for a few simple reasons:

1. The form has to work independently of colour — think printing in greyscale or having the logo viewed by people with a colour-impairment.
2. It allows for quick testing of various sizes — small, high contrast versions will emphasise rendering and legibility issues at screen resolutions, especially along curves.
3. I like black and white. :)

I realise that in this day and age the vast majority of logos need to perform primarily on the Web. However, call me old-fashioned, but I still think that they should work in black and white, too.

Brands and display faces emerged with consumer culture during the 19^th Century. Logotypes were displayed prominently in high streets, advertising hoardings, and on sign boards. In many instances the message would be in black and white. They were designed to be legible from a distance, at a glance, and to be instantly recognisable. Even with colour, contrast was important.

The same is true for the Web today; only the context has changed, and the popularity of logomarks and icons. We should always test any logo at low resolutions and sizes, and the brand must still have good contrast (regardless of WCAG 2.0) to be optimal. A combination of colour and form works wonders, but in a world of a million colours where only a handful are named in common parlance, having the right form still seems a smarter choice than trying to own a palette or colour.

A final word

This article was prompted by a happy accident followed by a bit of reading. There are many references to optical illusions in design and typography books. The example image at the start of this article was inspired by one found in the excellent Stop Stealing Sheep and Find Out How Type Works by Erik Spiekermann and E.M. Ginger. There’s also plenty of online material about optical or visual illusions you can dive into. There’s also more on . Oh, and don’t forget the work of M. C. Escher!

Human eyes are amazing. In two sets of watery bags we get a wide-angle lens with incredibly sharp focus and ridiculous depth of field. Apparently our brain is even clever enough to compensate for the lag in the signal getting from retina to cortex. I know next to nothing about ocular science. Spending a morning reading and thinking about optical illusions, and contemplating my own view here in the garden office is pretty awe-inspiring. If only my photographs were as good as my eyes, illusions or no.

Analog, Mapalong, more tries at trans-Atlantic sleep, Cuba, Fontdeck, and my youngest son entering school; it all happened in the last year. At the end of 2007, I wrote up the year very differently. After skipping a couple of years, this is a different wrap-up. To tell the truth I put this together for me, being the very worst of diarists. It meant searching through calendars, Aperture, and elsewhere. I hope it prompts me to keep a better diary. I give you: 2010 in pictures and words:

Analog.coop is still fresh after launching in December. We’re still a bit blown away by the response but decide not to do client work, but to make Mapalong instead. We jump through all kinds of hoops trying to make it happen, but ultimately it comes down to our friend and colleague, Chris Shiflett. He gets us going. It snows a lot in Bristol. The snow turns to ice. I slip around, occasionally grumpy, but mostly grinning like an idiot.

My family and I go to Cuba on our first ever all inclusive ‘package’ holiday. It’s a wonderful escape from winter, tempered by surreptitious trips out of the surreal, tourist-only island, to the other Cuba with an unofficial local guide. My boys love the jacuzzi, and sneaking into the gym. Z shoots his first arrow. Just after we return, he turns 4 years old. Now, he wants to go back.

I visit Chris in Brooklyn to work on Mapalong. We play football. Well, Chris plays. I cripple myself, and limp around a lot. At the same time I meet the irrepressible, Cameron Koczon. We all get drunk on good beer at Beer Table. Life is good. Cameron comes up with the Brooklyn Beta name. It starts to move from idea to action.

Just before Brooklyn, a discussion about First Things First opens during a talk at BathCamp. The follow-ups become passionate with posts like this straw man argument and a vociferous rejoinder.

The sun comes out. The garden becomes the new studio. Alan Colville and Jon Gibbins stop by as we work on Mapalong. The hunt starts for a co-working space in Bristol. I write pieces about self-promotion and reversed type. Worn out from the sudden burst, I go quiet again.

We find a place for our Bristol co-working studio studio. Mild Bunch HQ is born! I design desks for the first time. Our first co-workers are Adam Robertson, Kester Limb, Eugene Getov, and Ben Coleman. Chris and I meet again across the Atlantic; he makes a flying visit to Bristol. The gentle pressure mounts on fellow Analogger, Jon Gibbins to come to Bristol, too. Something special begins. Beer Fridays have started.

Fontdeck comes out of private beta! Almost 17 months after Rich Rutter and I talked about a web fonts service in Brighton for the first time, the site was live thanks to the hard work of Clearleft and OmniTI. Now it features thousands of fonts prepared for the Web, and many of the best type designers and foundries in the world.

For the first time in around 15 years I visit Belfast. At the invitation of the Standardistas, Chris and Nik, Elliot Stocks and I talk typography at the Ulster Festival of Art and Design. We’re working on the Brooklyn Beta branding, so talk about that with a bit of neuroscience thrown in as food for thought. Belfast truly is a wonderful place with fantastic people. It made it hard to miss Build for the second time later in the year.

June was busier than it felt. :)

Summer arrived in earnest. X has a blast at his school sports day. I do, too. Mild Bunch HQ is liberally dosed with shared lunches from Herbert’s bakery and Licata’s deli, and beers on balmy evenings outside The Canteen with friends. That’s all the Mild Bunch is, a group of friends with a name that made us laugh; everyone of friendly disposition is welcome!

8 Faces number 1 is published and sells out in a couple of hours. I was lucky enough to be interviewed, and to sweat over trying to narrow my choices. The .Net interview was me answering a few questions thrown my way from folks on Twitter. Great fun. Elliot, Samantha Cliffe, and I had spent a great day wandering around Montpelier taking pictures in the sun earlier in the year. One of her portraits of me appeared in both magazines. Later that month, I write about Web Fonts, Dingbats, Icons, and Unicode. It’s only my fourth post of the year.

Sometimes, some things strip me of words. Thank you.

The whole of Analog heads to Brooklyn for a Mapalong hack week with the Fictive Kin guys. We start to show it to friends and Brooklyn studio mates like Tina (Swiss Miss) who help us heaps. It’s a frantic week. I get to spend a bit of time with my Analog friend Andrei Zmievski who I haven’t seen in the flesh since 2009. Everyone works and plays hard, and we stay in some fantastic places thanks to Cameron and AirBnB.

Just before I head to NY, Z starts big school. He looks too small to start. He’s 4. How did time pass so fast? I’m still wondering that after I get back.

The whole of Analog, the Mild Bunch HQ and many others from Bristol, and as far away as Australia and India, head to New York for Brooklyn Beta! A poster whipped together my me, printed in a rush by Rik at Ripe, and transported to NY by Adam Robertson, is given as one of the souvenirs to everyone who comes.

Meanwhile, Jon Gibbins works frantically to get Mapalong ready to give BB an early glimpse of what we’re up to. Two thousand people reserve their usernames before we even go to private beta!

Chris and Cameron work tirelessly. Many, many fine people lend a hand. We add some last minute touches to the site, like listing all the crew and attendees as well as the speakers. Cameron shows off Gimme Bar with an hilarious voice-over from Bedrich Rios. Alan narrates Mapalong and we introduce our mapping app to our peers and friends!

It’s something we hoped, but never expected: Brooklyn Beta goes down as one of the best conferences ever in the eyes of veteran conference speakers and attendees. ‘Are you sure you’ve not done this before?’ I hear Jonathan Hoefler of Hoefler Frere-Jones ask Cameron. It makes me smile. The fact one of our sponsors asked this question in admiration of Chris and Cameron’s work meant a lot to me. I was proud of them, and grateful to everyone who helped it be something truly friendly, open, smart, and special.

The BB Flickr group has a lot of pictures and links to blog posts. Brooklyn Beta will return again in 2011!

X turns 7. I realise he really isn’t such a toddler anymore. It took me a while even though he amazes me constantly with his vocabulary and eloquence. His birthday party ensues with a trip to Legoland on the last weekend of the season to watch fireworks and get into trouble. Fun times finding Yoda and the rest of the Star Wars posse battling each other below the Space Shuttle exhibit.

8 Faces number two is published after being announced at Build. Much of the month was spent juggling Mapalong work, and having a great time typesetting the selections spreads for each of the eight faces chosen by the interviewees. That, and worrying with Elliot how it might print with litho. It all turned out OK. I think.

The .Net Awards take place in London. Christened the ‘nutmeg’ awards thanks to iPhone auto-correction, I’m one of millions of judges. We use it as an excuse for a party. At the end of the month, lots of the Mild Bunch go to see Caribou at The Thekla. Good times.

Mapalong goes into private beta! We start inviting many of the Brooklyn Beta folks, and others who’ve reserved their usernames. Lots of placemarks get added. Lots of feedback comes our way. Bug hunting starts. Next design steps start. We push frequently and add people as we go. Big things are planned for the new year!

The Mild Bunch Christmas do goes off with a bang thanks to Adam Robertson making sure it happened. Folks come from far and wide for a great party in The Big Chill Bar in Bristol. Lowri sneaks shots of Sambuca for the girls onto my tab, and we drink all the Innis and Gunn they have.

A few parties later, and the year draws to a close with a very traditional family Christmas in our house. Wood fires, music, the Christmas tree, and two small boys doing what kids do at Christmas. It’s just about perfect; A tonic to the background strife of the month, with a personal tragedy for me, and illness in my close family. Everything worked out OK. Steam-powered fairground rides, dressing up as dinosaurs, and detox follows with a bit of reflection. New Year’s Eve probably means staying in. Babysitters are like gold dust, but I just found we have one for tonight, so it looks like our celebration is coming early!

In the new year, I’ll be mostly trying to do the best I can for my family, my colleagues, and myself. The only goals I have are to help my children be everything they can be, make Mapalong everything we wish it to be, and feel that calm, quiet sense of peace in the evening that only comes from a day well done. Other than that I’ll keep my mind open to serendipity. (…and do something about some bits of my site and the typesetting that’s bugging me after writing this. :)

If you made it this far, thank you, and here’s to you and yours in 2011; may the best of your past be the worst of your future!

The first Ampersand web typography conference took place in Brighton last Friday. Ampersand was ace. I’m going to say that again with emphasis: Ampersand was ace! Like the Ready Brek kid from the 80s TV ads I’m glowing with good vibes.

Imagine you’d just met some of the musicians that created the soundtrack to your life. That’s pretty much how I feel.

For a long, long time I’ve gazed across at the typography community with something akin to awe at the work they do. I’ve lurked quietly on the ATypI mailing list, in the Typophile forum, and behind the glass dividing my eyes from the blogs, portfolios, and galleries.

I always had a sneaking suspicion the web and type design communities had much in common: Excellence born from actual client work; techniques and skills refined by practice, not in a lab or classroom; a willingness to share and disseminate, most clearly demonstrated at Typophile and through web designer’s own blogs. The people of both professions have a very diverse set of backgrounds from graphic design all the way through to engineering, to accidentally working in a print shop. We’ve been apprenticed to our work, and Ampersand was a celebration of what we’ve achieved so far and what’s yet to come.

Of course, web design is a new profession. Type design has a history that spans hundreds of years. Nevertheless, both professions are self-actualising. Few courses exist of any real merit. There is no qualifications authority. The work from both arenas succeeds or fails based on whether it works or not.

Ampersand was the first event of its kind. Folks from both communities came together around the mutal fascination, frustration, challenge and opportunity of web type.

Like Brooklyn Beta, the audience was as fantastic as the line up. I met folks like Yves Peters of the FontFeed, Mike Duggan of Microsoft Typography, Jason Smith, Phil Garnham, Fernando Mello, and Emanuela Conidi of Fontsmith, Veronica Burian of TypeTogether, Adam Twardoch of Fontlab and MyFonts, Nick Sherman of of Webtype, Mandy Brown of A Book Apart and Typekit, and many, many others. (Sorry for stopping there, but wow, it would be a huge list.)

Rich Rutter opened the day on behalf of Clearleft and Fontdeck at the Brighton Dome. Rich and I had talked about a web typography conference before. He just went out and did it. Hats off to him, and people like Sophie Barrett at Clearleft who helped make the day run so smoothly.

Others have written comprehensive, insightful summaries of the day and the talks. Much better than I could, sitting there on the day, rapt, taking no notes. What follows are a few snippets my memory threw out when prodded.

Who knew the original letterforms for Comic Sans were inspired by a copy of The Watchmen Vincent Connare had in his office? Or that Vincent, who also designed Trebuchet, considers himself an engineer rather than type designer, and is working at the moment on the Ubuntu fonts with colleagues at Dalton Maag.

Jason Santa Maria declared himself a type nerd, and gave a supremely detailed talk about selecting, setting, and understanding web type. Wonderful stuff.

Jonathan Hoefler talked in rapid, articulate, and precise terms about the work behind upcoming release of pretty-much all of H&FJ’s typefaces as web fonts. (Hooray!) He clearly and wonderfully explained how they took the idea behind their typefaces, and moved them through a design process to produce a final form for a specific purpose. In this case, the web, as a distinct and different environment from print.

I spoke between Jason and Jonathan. Gulp. After staying up until 4am the night before, anxiously working on slides, I was carried along by the privilege and joy of being there, hopefully without too much mumbling or squinting with bleary eyes.

After lunch, David Berlow continued the story of web fonts, taking us on a journey through his own trials and tribulations at Font Bureau when re-producing typefaces for the web crude media. His dry, droll, richly-flavoured delivery was a humorous counterpoint to some controversial asides.

John Daggett of Mozilla, editor of the CSS3 Fonts Module, talked with great empathy for web designers about the amazing typographic advances we’re about to see in browsers.

Tim Brown of Typekit followed. Tim calmly and thoroughly advocated the extension of modular scales to all aspects of a web interface, taking values from the body type and building all elements with those values as the common denominator.

Finally, Mark Boulton wrapped up the day brilliantly, describing the designer’s role as the mitigator of entropy, reversing the natural trend for things to move from order to chaos, and a theme he’s exploring at the moment: designing from the content out.

The tone of the day was fun, thoughtful, articulate, and exacting. All the talks were a mix of anecdotal and observational humour, type nerdery, and most of all an overwhelming commitment to excellence in web typography. It was a journey in itself. Decades of experience from plate and press, screen, and web was being distilled into 45-minute presentations. I loved it.

As always, one of the most enjoyable bits for me was the hallway track. I talked to heaps of people both in the pre- and after-party, and in between the talks on the day itself. I heard stories, ideas, and opinions from print designers, web designers, type designers, font developers, and writers. We talked late into the night. We talked more the next day.

Now the talking has paused for a while, my thoughts are manifold. I can honestly say, I’ve never been so filled with positivity about where we are, and where we’re going. Web typography is here, it works, it’s better all the time, and one day web and type designers everywhere will wonder, perplexed, as they try to imagine what the web was like before.

Here’s to another Ampersand next year! I’m now going to see if Rich needs any encouragement to do it again. I’m guessing not, but if he does, I aim to provide it, vigorously. I hope I see you there!

Furthermore

• Rich Rutter back in May on The Ampersand Story
• Eye Magazine: Web typography comes of age at Brighton’s Ampersand conference
• Anthony Stonehouse: Ampersand 2011
• Laura Kalbag: Notes from Ampersand
• Dave Bushell: Ampersand Conference!

Last but not least, did I mention that Rich Rutter, Mark Boulton, and I are writing a book? We are! More on that another time, but until then, follow @webtypography for intermittent updates.

And while we’re in the process of missing European architecture… ????
—
4 more days left to catch my Lightroom presets for 50% off! ⌛️ (at Copenhagen, Denmark)

UX competitor analysis is a valuable user research method that focuses on understanding your products’ competitors, helping you better understand your market and goals. Idea Theorem™ has worked with many clients that required a UX competitor analysis to get actionable insights about their competitors’ strengths, weaknesses, and mistakes to avoid and know what they are doing right.

I had a fantastic conversation with Jem Sophia today (our first actual conversation after years of talking online!) who pointed me in the direction of this fantastic article. I love the sentiment and the metaphor. Creating software to scratch an itch without any ambitions of ScAlInG and turning it into a capitalistic enterprise.

“

What is deceptive, especially in the West, is our assumption that repetitive and mindless jobs are dehumanizing. On the other hand, the jobs that require us to use the abilities that are uniquely human, we assume to be humanizing. This is not necessarily true. The determining factor is not so much the nature of our jobs, but for whom they serve.

‘Burnout’ is a result of consuming yourself for something other than yourself. You could be burnt out for an abstract concept, ideal, or even nothing (predicament). You end up burning yourself as fuel for something or someone else. This is what feels dehumanizing. In repetitive physical jobs, you could burn out your body for something other than yourself. In creative jobs, you could burn out your soul. Either way, it would be dehumanizing. Completely mindless jobs and incessantly mindful jobs could both be harmful to us.

“In conceptual art the idea or concept is the most important aspect of the work. When an artist uses a conceptual form of art, it means that all of the planning and decisions are made beforehand and the execution is a perfunctory affair. The idea becomes a machine that makes the art. This kind of art is not theoretical or illustrative of theories; it is intuitive, it is involved with all types of mental processes and it is purposeless. It is usually free from the dependence on the skill of the artist as a craftsman.”

- Artist Sol Lewitt on conceptual art.

A British Columbia (BC) teen from the Fraser Health region who was hospitalized with an earlier announced presumptive positive H5 avian flu infection is in critical condition, the province's top health official said today.

The county said the 32-hour workweek has attracted a host of new talent: Applications have spiked 85.5% and open positions are being filled 23.75% faster, while more employees are staying in their jobs -- separation (employees quitting or retiring) dropped by 48%. And 84% of employees said their work-life balance was better.

A federal judge on Tuesday sentenced a Massachusetts Air National Guard member to 15 years in prison after he pleaded guilty to leaking highly classified military documents about the war in Ukraine.

Peter Walker leads the Web development and consultancy team at the Institute for Learning and Research Technology (ILRT) within the University of Bristol. He is project manager for, amongst others things, the University's Content Management System and the EELS e-learning project. Pete has lead the development of the Bristol Online Survey (BOS) service since its inception in 2001. Pete has a BA in History/Politics and an MSc in Information Technology. He is also a certified Prince2 practitioner. Despite being in IT since 1989 he would still describe himself as a techno-phobe and likes to keep things simple! Peter facilitated a workshop session on "Your Web site: a Better User Experience" with Stuart Church.

Jeremy Speller has been involved with the UCL Web presence since 1995 and is now Head of Web Services. He is currently working on the migration of UCL's central materials to a Zope/Silva-based CMS and is taking forward development of an enterprise portal. Jeremy is also involved with development of services to provide the student experience of the future and has particular interest in the use of handheld and mobile devices. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy chaired the second morning session on Tuesday 17 July: Getting Technical.

The "Call for speakers and workshop facilitators" page has been created. [21 Jan 2008]

The "Call for speakers and workshop facilitators" was sent to the web-support JISCMail list. [22 Jan 2008]

The "Call for speakers and workshop facilitators" was sent to the website-info-mgt JISCMail list. [22 Jan 2008]

A reminder of the "Call for speakers and workshop facilitators" was sent to the web-support JISCMail list. [21 Feb 2008]

A reminder of the "Call for speakers and workshop facilitators" was sent to the website-info-mgt JISCMail list. [21 Feb 2008]

The "Call for speakers and workshop facilitators" was sent to the lis-link JISCMail list. [21 Feb 2008]

You can now book to attend the Workshop. You will be required to select your parallel sessions when registering so please read up in advance. Messages sent to web-support and website-info-mgt. [12 May 2008]

This year Innovation Competition has now been launched. [03 June 2008]

Jeremy Speller has been involved with the UCL Web presence since 1995 and is now Head of Web Services. He is currently working on the migration of UCL's central materials to a Zope/Silva-based CMS and is taking forward development of an enterprise portal. Jeremy is also involved with development of services to provide the student experience of the future and has particular interest in the use of handheld and mobile devices. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy and his colleague Ian Bartlett gave a plenary talk on "Publish and Be Damned: Re-purposing in the Real World". Jeremy can be contacted at j.speller AT ucl.ac.uk

Stephen Pope works for Eduserv and is a R&D CMS Specialist. Stephen participated in a debate on "CMS: Challenging the Consensus". Stephen can be contacted at stephen.pope@eduserv.org.uk.

Helen has worked at the University of Southampton for just over three years. Prior to working at the University, she worked at a national charity and before that for the National Union of Students. Helen was due to give a plenary talk on "Web 2.0 and Brand: Theory and Practice" and facilitate a workshop on "Using Web 2.0 Technologies to Support a Brand Focused Marketing Strategy" both with James Souttar. However due to illness she was unable to attend.

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Director of Learning & Media Services which, along with the Web, covers AV, design, learning technology, multimedia and photography. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy will be giving a plenary talk entitled "It's all gone horribly wrong: disaster communication in a crisis".

Peter Gilbert is a SharePoint evangelist and "developer" working at UWE. He works in SharePoint technologies using C#, InfoPath, Skelta and blog about their good and bad points. In his "spare" time he is an artist and photographer and helps organise the Southbank Bristol Arts Trail as well as running other arts events throughout the year. Peter will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with James Lappin, part of the Doing the Day Job session.

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Head of Media Services which, along with the Web, covers AV, illustration, multimedia and photography. He is currently working integrating the new department to provide rich media services for UCL customers. Jeremy is at present directing a major project to deliver podcasting production and delivery at the institutional level. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy facilitated a workshop on "Top-down Bottom-up Podcasting: Institutional Approaches to Scaleable Service" with Nicholas Watson.

Peter Reader is Director of Marketing and Communications at the University of Bath; his current responsibilities include Web, media relations, marketing strategy and internal communications. Peter gave a plenary talk on "Marketing Man takes off his Tie: Customers, Communities and Communication".

David Hyett, Head of Information and Records Management, British Antarctic Survey gives a plenary talk on Web 2.0 - Whatever Happened to Web 1.0? At the start of the redevelopment of the British Antarctic Survey (BAS) external Web site, there was initial enthusiasm for "Web 2.0" with many stakeholders using the term without actually knowing what it meant. Fancy, interactive interfaces, are no substitute for good information architecture, good navigation and good content - all of which should be underpinned by understanding the user and their goals. The session will look at how the Web 2.0 concept can be interpreted and will argue that it should be used with caution. Web 2.0 by any definition is likely to have its place within an organisation's Web strategy but should only be considered once we've got Web 1.0 right! And let's now forget about "Usability 2.0" and "Accessibility 2.0" either! The experience and lessons learned by BAS will be highlighted.

Fonterra has opened a new A$6 million ricotta manufacturing plant in north central Victoria that will deliver global opportunities for the Victorian dairy industry. Built with $250,000 grant from the Victorian Government, the Perfect Italiano Ricotta project demonstrates Fonterra’s ongoing commitment to maintaining a presence in northern Victoria and boosts the company’s Stanhope workforce to 126.

Singapore’s Fatfish Internet Group will open a new office in Melbourne to help boost its business in the Australasian region. Founded in 2011, Fatfish invests its own funds and money from the Singapore government in IT start-up companies and those in growth stage.

San Francisco-based IT company, Zendesk, is expanding its operations in Melbourne to take advantage of Victoria’s strong information technology skills base. “Our head of product and engineering says Melbourne is the best place for us to hire right now because of the combination of expectations, talent and production,” said Mikkel Svane, co-founder and chief executive of US-based Zendesk.

Fleet management service provider, TR Fleet, recently launched TR Fleet Australia – the parent company’s first venture outside the UK. The Melbourne-based manufacturing business will offer a range of services in Australia and New Zealand, including a risk management tool to help employers comply with 2015 changes to workplace health and safety regulations.