I WRITE this letter with a heavy heart. After nearly three decades of loyalty to Malaysia Airlines (MAS), it pains me to say that our national carrier, once a symbol of pride and prestige, is rapidly losing its appeal.

As a frequent traveller since my 30s and 40s – flying MAS monthly for work across the globe – my commitment to our national airline has remained steadfast. Even in the face of criticisms, I stood by MAS, altering flights and routes just to support it.

Today, in my late 50s, I still travel monthly to Sarawak and take an annual trip abroad to Mecca. However, I now find myself questioning whether this loyalty is justified.

Sarawak is a gem waiting to be discovered, with immense tourism potential. However, with the current airfares, especially on MAS, many potential travellers are priced out, severely hampering the state’s tourism growth.

The recent prices to Kuching are, to put it plainly, shocking. Last-minute bookings are unavoidable at times, but I was appalled to be charged nearly RM4,700 for a return business ticket to Kuching. Even my staff, flying economy, paid close to RM3,000 for the same route.

Planning ahead does not seem to help much either; even when booked a month in advance, return tickets are close to RM3,000 for business class and over RM1,300 for economy. This level of pricing is absurd, especially for a domestic route.

I believe, as many do, that with premium prices should come a premium experience. Unfortunately, MAS no longer delivers on this. The business lounge, once a place to relax before flights, has deteriorated.

As I write this on Oct 30, the restrooms in the lounge are still under renovation – a situation I encountered throughout September as well.

The dining experience in the lounge has lost its lustre.

Recently, while attempting to enjoy a simple nasi lemak, I was served boiled eggs still in their shell. When I requested help to remove the shell, the response from the staff was, “we don’t do that”, which was disappointing and telling of how far standards have dropped.

Onboard, the situation does not improve. In business class, we now deal with seats that do not recline properly.

The food, an essential part of any long-haul experience, has worsened. On two recent occasions, the in-flight meals were barely edible, bordering on “off”. In one instance, the lack of quality even made me hesitate to eat.

The lack of comfort in facilities and amenities makes each flight less enjoyable than the last. Even my annual long-haul flights to Mecca on MAS, which I look forward to each year, have not been immune to these setbacks.

Travelling such distances should bring an experience that feels seamless and comfortable, but MAS has started to fall short even here.

Adding to this is the cumbersome process of booking tickets online. With ticket sales exclusively digital, resolving booking issues becomes frustratingly difficult.

Customer service, once a proud element of MAS’s offering, is increasingly subpar, with representatives often unable to assist adequately.

The only saving grace, as many loyal customers like myself would agree, are the cabin crew. Their friendliness and dedication are a testament to the heart and spirit MAS was once known for – they are MAS’s real assets.

If MAS continues along this trajectory, it will lose the loyalty of not only long-standing customers like myself but also the new generation of travellers.

Competing airlines like Emirates and Saudi Airlines are waiting in the wings, ready to welcome disillusioned MAS customers with open arms.

As I reluctantly contemplate flying with them, I realise how close MAS is to losing the competitive edge it once had. My hope is that MAS’s management and its owners take heed of these issues
and recognise the urgent need for improvement.

This is not just about ticket prices or outdated lounges; it is about restoring pride in our national airline and ensuring it represents Malaysia as it once did – with quality, excellence and care.

MAS has a legacy worth fighting
for, but only if the commitment to improvement is genuine. For the sake of all who continue to fly MAS out of loyalty and pride, I urge the airline’s leadership to act swiftly and decisively to bring MAS back to its roots as a serious and reliable airline worthy of our national identity.

Prof (Haji) Said Bani CM Din

Loyal (but concerned)
MAS traveller

JAKARTA: Airlines in Australia, Hong Kong, India, Malaysia and Singapore cancelled flights to and from the Indonesian resort island of Bali on Wednesday, after a nearby volcano catapulted an ash tower miles into the sky.

Australia’s Jetstar, Qantas and Virgin Australia all grounded flights after Mount Lewotobi Laki-Laki on Flores island spewed a nine-kilometre (5.6-mile) tower a day earlier.

Malaysia Airlines, AirAsia, India’s IndiGo and Singapore’s Scoot also listed flights as cancelled on Wednesday, according to an AFP journalist at Bali’s international airport.

“Volcanic ash poses a significant threat to safe operations of the aircraft in the vicinity of volcanic clouds,“ said AirAsia as it announced several cancellations.

Multiple eruptions from the 1,703-metre (5,587-foot) twin-peaked volcano in recent weeks have killed nine people, with 31 injured and more than 11,000 evacuated, Indonesia’s disaster mitigation agency said Tuesday.

Eruptions can pose serious risks to flights, disgorging fine ash that can damage jet engines and scour a plane’s windscreen to the point of invisibility.

Hong Kong’s Cathay Pacific also listed its flights as cancelled, rescheduling routes to and from Bali until Thursday.

“Virgin Australia has made some changes to its current flight schedule, due to the impacts of the volcano in Indonesia,“ the airline said, listing scrapped flights to Sydney and Melbourne.

Jetstar said all flights to and from Bali would be halted until noon on Thursday.

“Due to volcanic ash caused by the Mount Lewotobi eruption in Indonesia, it is currently not safe to operate flights to and from Bali,“ the company said in an advisory.

Qantas said “a number of flights to and from Denpasar Airport in Bali have been disrupted” due to volcanic ash from Lewotobi.

Malaysia Airlines said it had cancelled six flights Wednesday in a statement on its website.

The airlines said they would monitor the volcano’s status and provide updates.

Singapore’s Scoot and Malaysia’s AirAsia did not immediately respond to an AFP request for comment. Singapore Airlines was still listing its flights as running on Wednesday.

refunds, rescheduling, re-routing

Ahmad Syaugi Shahab, general manager of Bali’s international airport, said 12 domestic and 22 international flights had been affected on Tuesday, without identifying the routes.

He did not provide details about affected flights on Wednesday’s schedule.

“Due to this natural event impacting flight operations, airlines are offering affected passengers the options of refunds, rescheduling, or re-routing,“ he added in a statement.

Bali’s international airport operator PT Angkasa Pura Indonesia said Wednesday it had conducted tests in its airspace and no volcanic ash was detected, saying the airport was “operating as normal”.

Lewotobi erupted again from midnight Wednesday until early morning, and a large ash column could be seen pouring from its crater, an AFP journalist nearby said.

Laki-Laki, which means “man” in Indonesian, is twinned with a calmer volcano named after the Indonesian word for “woman”.

The island’s economy is heavily reliant on tourism but Indonesia is one of the most disaster-prone nations on Earth, straddling the Pacific Ring of Fire where tectonic plates collide.

Lombok, an island neighbouring Bali, was rocked by earthquakes in 2018 that killed more than 500 and sparked a mass exodus of foreigners from the tropical paradise.

Can't really say, Justin, without knowing how the Independent manages its content and social media presence. I have had two very interesting private conversations with a web content manager and a PR/social media consultant neither of whom, I hasten to add, work for The Independent. Both said that pressure is put on them to get as many "shares" and click throughs as possible. One confirmed that some of their clients clearly state in the commissioning briefs that titles are changed for social media to increase the click rate and that their performance is assessed and payments adjusted accordingly.

But the conclusion must be that The Independent, and not Facebook, is in the wrong here. (Although I suppose there could / should be an FB algorithm to prioritise the real title?)

I don't think we can blame Facebook for the misuse of the tags. They provide the technology and alternative social media titles usually do describe at least part of the original content, and the target audience maybe different compared with that for a website audience. In this case it has to be the Independent that is ultimately responsible, even if the title was written by a freelancer or contractor who, I presume, are paid by the Independent. It is clearly in the source code of the page on the Independent website, therefore they are responsible for it.

[…] has written a telling piece on her blog  with the example of this  newspaper article From Karen: How to write totally misleading headlines for social media :  Or how to seriously annoy intelligent people by telling deliberate […]

Philippine Airlines posted a Q3 net income of P789 million, down 82% y/y from its Q3/23 net income of P4,278 million, and down 70% q/q from its Q2/24 net income of P2,590 million.

Or how to seriously annoy intelligent people by telling deliberate lies. A story about renewable energy has been doing the rounds within my social media circles,  and especially on FaceBook. It is an article from The Independent newspaper that has been eagerly shared by those with an interest in the subject.  The headline reads “Britain … Continue reading How to write totally misleading headlines for social media →

If you’re looking for cheap flight options in the United States or around the world, there are some discount airlines you need to know about.  They may be “flying beneath your radar” because they’re relatively new or they service routes that aren’t at the mega-airports. In this article, I’ll fill you in on where these […]

The post 5 Discount Airlines You Need To Know About appeared first on Clark Howard.

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Playing dress up with 9 Lines' latest collection

Rex agreed to purchase planes for $US2 million, paying a $200,000 deposit but failed to make further payments in 2020

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Khyber Pakhtunkhwa Inspector General Akhtar Hayat Gandapur addressing a press conference in Peshawar on November 12, 2024. —Screengrab/ Geo News

PESHAWAR: Police have arrested a constable identified as the key facilitator of the suicide attack that killed at least 86 police...

1. You don’t have to use cash for everything. Here’s how to tell in which categories you should use cash. To reap the benefits of using cash in your budget, you don’t have to go exclusively to cash. Some may choose to go exclusive, but it’s not necessary. Instead, identify which categories will be most […]

The post 11 Guidelines For Using Cash In Your Budget first appeared on Getting Finances Done.

The Miami sideline was loaded with talent this past weekend. Michael Irvin was there, just like he's been all season no matter where the game is. Ray Lewis did his trademark dance. Edgerrin James, Jessie Armstead, Bryant McKinnie, Rohan Marley,Bernie Kosar and Clinton Portis all showed up as well.

Outline to 1 and 2 Thessalonians Chapter Bible studies. Bible study questions are designed for personal or group inductive style Bible study and discussion.

Ben Shelton beat his doubles partner Arthur Fils at the Swiss Indoors on Saturday and will face another Frenchman, Giovanni Mpetshi Perricard, in the final.

Published just recently, a new open access EU BON article discusses the need for additional research efforts beyond standard biodiversity monitoring to reconstruct the impacts of major anthropogenic pressures and to identify meaningful temporal baselines for biodiversity.

The article, published in Scientific Reports, reports on the temporal baselines that could be drawn from biodiversity monitoring schemes in Europe and compares those with the rise of important anthropogenic pressures.

With most biodiversity monitoring schemes initiated late in the 20th century, well after anthropogenic pressures had already reached half of their current magnitude, the team of scientists found that setting temporal baselines from biodiversity monitoring data would underestimate the full range of impacts of major anthropogenic pressures.

The authors stress that these limitations need to be explicitly acknowledged when designing management strategies and policies as they seriously constrain our ability to identify relevant conservation targets aimed at restoring or reversing biodiversity losses.

Find out more in the original research paper:

Mihoub J B, Henle K, Titeux N, Brotons L, Brummitt N A, Schmeller D S (2017) Setting temporal baselines for biodiversity: the limits of available monitoring data for capturing the full impact of anthropogenic pressures. Scientific Reports. http://dx.doi.org/10.1038/srep41591

While development and implementation of data publishing and sharing practices and tools have long been among the core activities of the academic publisher Pensoft, it is well-understood that as part of scholarly publishing, open data practices are also currently in transition, and hence, require a lot of collaborative and consistent efforts to establish.

Based on Pensoft's experience, and elaborated and updated during the Framework Program 7 EU BON project, a new paper published in the EU BON dedicated collection in the open science journal Research Ideas and Outcomes (RIO), outlines policies and guidelines for scholarly publishing of biodiversity and biodiversity-related data. Newly accumulated knowledge from large-scale international efforts, such as FORCE11 (Future of Research Communication and e-Scholarship), CODATA (The Committee on Data for Science and Technology), RDA (Research Data Alliance) and others, is also included in the Guidelines.

The present paper discusses some general concepts, including a definition of datasets, incentives to publish data and licences for data publishing. Furthermore, it defines and compares several routes for data publishing, namely: providing supplementary files to research articles; uploading them on specialised open data repositories, where they are linked to the research article; publishing standalone data papers; or making use of integrated narrative and data publishing through online import/download of data into/from manuscripts, such as the workflow provided by the Biodiversity Data Journal. Among the guidelines, there are also comprehensive instructions on preparation and peer review of data intended for publication.

Although currently available for journals using the developed by Pensoft journal publishing platform ARPHA, these strategies and guidelines could be of use for anyone interested in biodiversity data publishing.

Apart from paving the way for a whole new approach in data publishing, the present paper is also a fine example of science done in the open, having been published along with its two pre-submission public peer reviews. The reviews by Drs. Robert Mesibov and Florian Wetzel are both citable via their own Digital Object Identifiers (DOIs).

###

Original source:

Penev L, Mietchen D, Chavan V, Hagedorn G, Smith V, Shotton D, Ó Tuama É, Senderov V, Georgiev T, Stoev P, Groom Q, Remsen D, Edmunds S (2017) Strategies and guidelines for scholarly publishing of biodiversity data. Research Ideas and Outcomes 3: e12431. https://doi.org/10.3897/rio.3.e12431

Martina Navratilova made some controversial statements about transgender athletes. She said that it’s cheating when transgender women compete in women’s sports. But many activists disagree with her and are pushing back.

Also, find out why NBA basketball Enes Kanter fears going back home to Turkey; we have the harrowing story of Eritrean runner Teklit Michael’s near death experience; next the directors of the Oscar winning film ‘Free Solo’ describe how they captured Alex Honnald’s solo climb up El Capitan summit; and the French Fencing Federation has officially recognized lightsaber dueling as a competitive sport.

(Martina Navratilova participates in the 28th Annual Chris Evert/Raymond James Pro-Celebrity Tennis Classic at Delray Beach Tennis Center. Credit: Johnny Louis/Getty Images)

American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to jump the line

The post American Airlines tests boarding technology that audibly shames line cutters appeared first on Boston.com.

Joel Berry of The Babylon Bee joins CBN's Tré Goins-Phillips and Billy Hallowell to discuss the Bee's new book and how they use satire and laughter to navigate complicated issues in the world.

After a pandemic year of social isolation, we knew loneliness would be a problem. But public health officials have been warning for years that in countries all over the world, rates of loneliness are skyrocketing. How did loneliness become a condition of modern life?

Original Air Date: April 10, 2021

Guests: 

Jason Rohrer — Samantha Rose Hill — Claudia Rankine

Interviews In This Hour: 

My Friend Samantha (The A.I.) — How Loneliness Can Lead to Totalitarianism — Being Black and Alone in America

➡ Never want to miss an episode? Subscribe to the podcast. ???? 

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The American Concrete Institute, in collaboration with NEx: An ACI Center of Excellence for Nonmetallic Building Materials, has released two new resources for fiber-reinforced polymer reinforcement.

With the introduction of Tectum DesignArt– Lines Finale PB ceiling and wall panels, Armstrong World Industries offers architects and designers an opportunity to deliver unique visuals created by panels providing excellent sound absorption.

Washington — The COVID-19 pandemic has “exacerbated” the challenges for OSHA and the Mine Safety and Health Administration to use their resources to protect the safety and health of workers, according to the Department of Labor Office of Inspector General.

Winter is coming, or so whispers that chill of cold air making its way through your office. To keep warm, you may be considering using a portable space heater at your desk.

Before you plug it in, know that portable electric space heaters can present a “major workplace safety hazard,” according to Electrical Safety Foundation International.

Washington — The American Hotel and Lodging Association has developed what it calls “enhanced” cleaning guidelines and workplace protocols “to meet the new health and safety challenges and expectations presented by COVID-19.”

Washington — Fires and explosions from flammable atmospheres in confined spaces are the most common causes of hot work-related fatalities among workers, the Chemical Safety Board states in a recently released fact sheet.

Cambridge, MA — More than half of U.S. states have not adopted medical treatment guidelines for workers’ compensation cases, a recent study from the Workers Compensation Research Institute shows.

Geneva – As the largest Ebola outbreak in history spreads across West Africa, the International Labour Organization and the World Health Organization have issued guidelines to help keep workers safe.

Elk Grove Village, IL – Two worker health groups have published guidance intended to help employers respond to marijuana use among the workforce.

Washington – All of OSHA’s training requirements can be found in a newly updated guidance document.

Springfield, IL — New guidance issued by the Illinois Department of Public Health is intended to help staffing agencies and employers protect temporary workers from exposure to COVID-19.

Tumwater, WA — A new guidance document from the Washington State Department of Labor & Industries is intended to help grocery store employers protect workers from contracting – and potentially spreading – COVID-19.

Geneva, Switzerland — The World Health Organization has released evidence-based guidelines intended to help protect workers from potential health hazards posed by manufactured nanomaterials.

Installing security contractors share guidance and wisdom — hard earned and battle proven — to help pave the way for other industry brethren excel in the exciting realm of remote video monitoring.