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International Voice Process

Company: Skylark Hr Solutions Private Limited
Qualification: Diploma
Experience: 0 to 1
Salary: 1.00 to 1.30
location: Chennai
Ref: 24347114
Summary: Customer support excecutive handling inbound and outbound process handling queries resolving queries Uk clients




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OECD recognises Switzerland’s commitment to the fight against foreign bribery and recommends further improvements

The Phase 3 Report on Switzerland by the OECD Working Group on Bribery evaluates and makes recommendations on Switzerland 's implementation and application of the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions and related instruments.




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External factors threaten Swiss economic recovery, OECD says

Switzerland has made a broadly balanced recovery from the economic crisis, but slower activity in Europe and pressures on the Swiss franc weigh on the near-term outlook, according to the latest Economic Survey of Switzerland.




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Migration: integration of migrants in Switzerland successful, but stronger focus on vulnerable groups needed

Labour market integration of immigrants in Switzerland is generally successful: three quarters of immigrants in Switzerland are in employment – more than in any other OECD country




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Jobs for immigrants (Vol.3): Labour market integration in Austria, Norway and Switzerland

This publication reviews the labour market integration of immigrants and their children in three OECD countries (Austria, Norway and Switzerland) and provides country-specific recommendations. It also includes a summary chapter highlighting common challenges and policy responses. It is the third and last in a series which has covered eleven OECD countries.




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Making the tax system less distortive in Switzerland

The tax burden in Switzerland is low in international comparison, largely reflecting the substantial non-tax compulsory contributions towards the health and pension systems which are managed by private institutions. Taxation of personal income and labour earnings is relatively high, whereas the taxation of consumption is low.




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OECD Secretary-General in Geneva (8th July 2013)

Mr. Angel Gurría, Secretary-General of the OECD, will be in Geneva on 8th July 2013 to present the joint OECD-WTO report “Aid for Trade at a Glance 2013: Connecting to Value Chains” together with Mr. Pascal Lamy, Director-General of the World Trade Organization.




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Switzerland signs Multilateral Convention on Mutual Administrative Assistance in Tax Matters

Switzerland has become the 58th country to sign the Multilateral Convention on Mutual Administrative Assistance in Tax Matters during a ceremony at the OECD.




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Government at a Glance 2013: Information by country

These country notes contain indicators which compare the political and institutional frameworks of national governments as well as revenues and expenditures, employment, and compensation. They include a description of government policies on integrity, e-government and open government.




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OECD Secretary-General at World Economic Forum 2014, Davos (22-25 January 2014)

The secretary-General attended the World Economic Forum 2014 Davos where he delivered remarks in different sessions and held bilateral meetings with officials from several countries attending the Forum.




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Switzerland needs to improve its approach to mental-health issues in the labour force, says OECD

Switzerland needs to do more to help people with mental disorders find a job or stay in work, according to a new OECD report.




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Switzerland: Ambassador, Permanent Representative to the OECD

Biographical note of Switzerland's Permanent Representative to the OECD.




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Geographic Variations in Health Care: Country note for Switzerland

According to a new OECD report, variations in health care use across the cantons in Switzerland need to be consider the potential of over- and underuse of health services and raise questions about the efficiency and equity of health care services delivered in Switzerland.




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Job Creation and Local Economic Development in Switzerland

This publication highlights new evidence on policies to support job creation, bringing together the latest research on labour market, entrepreneurship and local economic development policy to help governments support job creation in the recovery. It also includes a set of country pages featuring, among other things, new data on skills supply and demand at the level of smaller OECD regions (TL3).




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Switzerland takes important step to boost international cooperation against tax evasion

Switzerland has today become the 52nd jurisdiction to sign the Multilateral Competent Authority Agreement, which will allow it to go forward with plans to activate automatic exchange of financial account information in tax matters with other countries beginning in 2018.




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Revenue Statistics and Consumption Tax Trends 2014: Key findings for Switzerland

The tax burden in Switzerland increased by 0.2 percentage points from 26.9% to 27.1% in 2013. The OECD average was an increase of 0.4 percentage points from 33.7% to 34.1%. The Swiss standard VAT rate is 8%, which is one of the lowest standard VAT rates in the OECD and considerably below the OECD average. The average VAT/GST standard rate in the OECD was 19.1% on 1 January 2014




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OECD Secretary-General at World Economic Forum 2015, Davos

Mr. Angel Gurría, Secretary-General of the OECD, was in Davos to attend the World Economic Forum 2015.




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International community continues making major progress to end tax evasion

The Global Forum on Transparency and Exchange of Information for Tax Purposes published today 9 new peer review reports, including a Phase 1 Supplementary Report for Switzerland, demonstrating continuing progress toward implementation of the international standard for exchange of information on request.




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Switzerland should enact reforms that allow the competitive parts of the farm sector to flourish

Switzerland should reduce trade barriers and limit the level of direct payments to farmers, as part of wider efforts to improve competitiveness of the agriculture sector, according to a new OECD report.




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Switzerland: Focus on lifting productivity to guarantee future prosperity

Switzerland’s recent economic performance has been impressive, but with growth now slowing new reforms will be necessary to maintain high levels of prosperity and ensure future well-being, according to the latest OECD Economic Survey of Switzerland.




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International community continues movement towards greater tax transparency

The Global Forum on Transparency and Exchange of Information for Tax Purposes (the Global Forum) published today 10 new peer review reports demonstrating continuing progress toward implementation of the international standard for exchange of information on request.




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Environmental taxes: Key findings for Switzerland LINK

This country note provides an environmental tax and carbon pricing profile for Switzerland. It shows environmentally related tax revenues, taxes on energy use and effective carbon rates.




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Mr. Angel Gurría, Secretary-General of the OECD, in Davos from 18 to 20 January 2017 for the World Economic Forum Annual Meeting

The Secretary-General participated in several sessions of the World Economic Forum on a wide range of policy issues and also held bilateral meetings with a number of Forum participants.




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Switzerland: Sustain high levels of well-being by boosting productivity growth

The Swiss economy has shown considerable resilience to shocks, but economic growth remains slow, and per capita income levels still hover at levels attained before the global economic crisis. Further reforms are needed to restore productivity growth, boost incomes and ensure that today’s high living standards and levels of well-being are passed on to future generations, according to a new report from the OECD.




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Switzerland should do more to address threats to biodiversity

The OECD’s third Environmental Performance Review of Switzerland finds that despite being one of the greenest OECD countries in terms of energy supply, greenhouse gas emissions and domestic material consumption per unit of GDP, Switzerland urgently needs to address pressures on its biodiversity.




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Policy Paper: Reforming agricultural subsidies to support biodiversity in Switzerland - Country Study

This paper analyses the reform of Switzerland’s agricultural policy framework, which reoriented subsidies to better target policy objectives, including for biodiversity; and outlines the process involved in designing and implementing the reform as well as its environmental and socio-economic impacts. The country study draws on the 2017 OECD report The Political Economy of Biodiversity Policy Reform.




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Switzerland’s significant foreign bribery enforcement should be accompanied by harsher penalties and private sector whistleblower protection

The OECD Working Group on Bribery has just completed a review of Switzerland's enforcement of the Convention on Combating Bribery of Foreign Public Officials in International Business Transactions and related instruments. The Working Group welcomes the significant level of enforcement by the Federal Office of the Attorney General. Switzerland has cracked down on the bribery of foreign public officials in recent years.




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Taxation of household savings: Key findings for Switzerland

This note presents marginal effective tax rates (METRs) that summarise the tax system’s impact on the incentives to make an additional investment in a particular type of savings. By comparing METRs on different types of household savings, we can gain insights into which assets or savings types receive the most favourable treatment from the tax system.




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Mr. Angel Gurría, Secretary-General of the OECD, in Geneva on 22-24 August 2018

Mr. Angel Gurría, Secretary-General of the OECD, will be in Geneva from 22 to 24 August 2018 to attend various meetings of the World Economic Forum (WEF), including the Summer Meeting of the International Business Council of the WEF.




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Effective carbon rates: Key findings for Switzerland

This country note for Switzerland provides detail on the proportion of CO2 emissions from energy use subject to different effective carbon rates (ECR), as well as on the level and components of average ECRs in each of the six economic sectors (road transport, off-road transport, industry, agriculture and fishing, residential & commercial, and electricity).




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Mr. Angel Gurría, Secretary-General of the OECD, in Davos from 21st to 25th January 2019

Mr. Angel Gurría, Secretary-General of the OECD, will be in Davos, Switzerland, from 21st to 25th January 2019 to attend the Annual Meeting of the World Economic Forum (WEF).While in Davos, the Secretary-General will participate in several sessions and meet with several government and business leaders attending.




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Migration policy affects attractiveness of OECD countries to international talent

The most attractive OECD countries for highly qualified potential immigrants are Australia, Sweden, Switzerland, New Zealand and Canada, in part because of favourable admission and stay conditions.




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Switzerland: prepare for population ageing to maintain high living standards

Switzerland enjoys some of the highest per-capita GDP and living standards of OECD countries. Taking action now to prepare for a fast-ageing population will be key for the prosperity and well-being of future generations, according to a new OECD report.




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Government at a Glance

Government at a Glance provides a dashboard of key indicators to help you analyse international comparisons of public sector performance.




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Revenue Statistics: Key findings for Switzerland

The tax-to-GDP ratio in Switzerland decreased by 0.5 percentage points from 28.4% in 2017 to 27.9% in 2018. The corresponding figure for the OECD average was a slight increase of 0.1 percentage point from 34.2% to 34.3% over the same period.




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Improving Agricultural Knowledge and Innovation Systems: OECD Conference Proceedings

How can government policies move towards increasing agricultural innovation and improving productivity? This OECD conference shared case studies and ideas from Europe, China, United States, India, Africa, Brazil, Australia and New Zealand.




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Global Forum on tax transparency welcomes new members and reviews 12 countries

At the Global Forum in Cape Town, South Africa, delegates from 81 jurisdictions and 11 international organisations evaluated whether all Forum members are exchanging tax information effectively.




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Secretary-General’s official visit to South Africa (Pretoria, 4th March 2013)

The Secretary-General of the OECD will be in South Africa on 4th March 2013 on an Official Visit. On this occasion, he will present the 2013 OECD Economic Survey of South Africa together with Mr. Pravin Jamnadas Gordhan, Minister of Finance.




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South Africa: Progress made but step up economic reforms to achieve full potential

South Africa must step up efforts to foster strong, inclusive economic growth that creates jobs, according to the OECD’s latest Economic Survey of South Africa. Priorities include a growth-enhancing macroeconomic policy-mix, and better implementation of structural reforms, notably to improve education.




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After the final - Interview on South Africa’s soccer World Cup with Nhlanhla Musa Nene, Deputy Minister of Finance

In 2010 South Africa became the first African country to host the FIFA soccer World Cup, which is one of the biggest global sporting events on earth. Was it a triumph and what lessons could be drawn?




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South Africa shows good progress on environment, must keep up pace

In the two decades since apartheid ended, South Africa has made impressive strides to catch up with – and in some cases surpass -- the developed world’s environmental standards.




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African countries need to tap global markets more effectively to strengthen their economies, says new African Economic Outlook

By participating more effectively in the global production of goods and services, Africa can transform its economy and achieve a development breakthrough, according to the latest African Economic Outlook, released at the African Development Bank Group’s Annual Meetings.




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Self-assessment of South Africa's investment regime in relation to the OECD Codes of Liberalisation and the principle of National Treatment

This self-assessment report looks at South Africa's investment regime in the light of the OECD Codes of Liberalisation and the principle of National Treatment.




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A Skills Beyond School Review of South Africa

Vocational education and training (VET) programmes are facing rapid change and intensifying challenges. How can employers and unions be engaged? How can workbased learning be used? This country report on South Africa looks at these and other questions.




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Job Creation and Local Economic Development in South Africa

This publication highlights new evidence on policies to support job creation, bringing together the latest research on labour market, entrepreneurship and local economic development policy to help governments support job creation in the recovery. It also includes a set of country pages featuring, among other things, new data on skills supply and demand at the level of smaller OECD regions (TL3).




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Africa: making growth more inclusive hinges on unlocking potential of local economies, says the African Economic Outlook 2015

With Africa’s population set to double by 2050, modernising local economies will be vital to make the continent more competitive and to increase people’s living standards, according to the African Economic Outlook 2015, released at the African Development Bank Group’s 50th Annual Meetings.




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Key initiatives to build a more global OECD

Ministers expressed full support for the OECD’s global relations strategy, as an essential element to increase its impact and relevance. This strategy has been the centrepiece of Secretary-General Angel Gurría’s vision to transform the Organisation into a more inclusive, global policy network and a prime forum for evidence-based policy exchange and global standard setting.




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An inclusive South Africa needs more investment and jobs

South Africa has made impressive social progress over the past two decades, lifting millions of people out of poverty and broadening access to essential services like water, electricity and sanitation.




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Private hospital prices in South Africa are expensive for citizens

Price levels for private hospital services in South Africa are comparable to the levels observed across OECD countries. But they are higher than what could be expected given the country’s income, according to a new OECD working paper.




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Rising tax revenues are key to economic development in African countries

Tax revenues in African countries are rising as a proportion of national incomes, according to the inaugural edition of Revenue Statistics in Africa. In 2014, the eight countries covered by the report - Cameroon, Côte d’Ivoire, Mauritius, Morocco, Rwanda, Senegal, South Africa and Tunisia - reported tax revenues as a percentage of GDP ranging from 16.1% to 31.3%.