Global hotel revenue per available room (RevPAR) increased by 12.8%, relative to pre-pandemic 2019 levels, through the first eight months of 2024. Though performance continues to be robust, demand decelerated for a second consecutive quarter, driven by softening leisure travel stemming from declines in consumer savings, particularly in the United States. While strengthening business, group and international travel mitigated some of these declines, resort and leisure-heavy destinations experienced a meaningful dip in performance.

With the peak travel rush behind them, accommodation owners are eyeing 2025 and beyond, setting their sights on strategic investments they believe will help drive and sustain positive industry growth and provide a sharp competitive edge. Where do they see they’ll get the most bang for their buck?

The role of a Hotel General Manager is evolving rapidly. As the industry navigates a complex landscape of economic challenges, technological advancements, and changing guest expectations, the qualities of a successful leader are undergoing a transformation. To gain insights into the key characteristics required for hotel GMs in the future, we sought perspectives from industry experts: Matthew Engel, James Flynn, Frank Otero, and Dakeya Christmas.

Ahh, budget season… a time every hotelier knows all too well. It’s that annual crunch when departments scramble to justify their numbers, and finance teams work around the clock, pulling their hair out trying to predict next year’s revenue.

The strength of a business partnership lies in the ability to adapt, innovate, and evolve together. Such is the case for High Hotels, a Lancaster, Penn.-based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications. Initially, High Hotels deployed OTP to streamline its maintenance and engineering processes. Today, the vendor/client relationship has evolved, and all 13 hotels in the company’s portfolio are leveraging the dynamic and scalable operations platform to manage and track additional workforce services, from housekeeping inspections, front desk requests, and lost and found inventory, to cash counts, push reports, capital expenses and more.

As the hotel industry becomes increasingly digital, payment facilitation is evolving into a critical area of focus. Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk. Hoteliers are increasingly optin to integrate a payments platform directly into the hotel’s Property Management System (PMS). By embedding payments within the PMS, hotels can streamline processes, reduce risk and improve guest satisfaction, offering a holistic solution to payment complexities.

The leading global hospitality and travel technology company, HotelRunner, is excited to announce its attendance at The Phocuswright Conference, running from November 19 to 21, 2024, in Phoenix, Arizona. As a proud sponsor, HotelRunner will join the top industry thought leaders at the JW Marriott Desert Ridge Resort & Spa this year.

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University continues to remain in the upper echelons of international rankings, claiming the top spot in the “Hospitality and Tourism Management” category of ShanghaiRanking’s Global Ranking of Academic Subjects 2024.

Shiji, the hospitality technology innovator, announced today, that Van der Valk Hotels has chosen Shiji Group’s Enterprise Platform PMS for a comprehensive, portfolio-wide rollout. The decision brings 74 hotels, over 10,000 hotel rooms, and over 800 conference and event spaces across 7 countries under one unified property management system. The partnership is part of Van der Valk’s strategic digital transformation, aimed at enhancing operational efficiency, data security, and scalability across its extensive hospitality network.

By 2030, direct digital bookings are expected to reshape the landscape of hotel distribution, overtaking online travel agencies (OTAs) as the primary channel for global hotel reservations. Skift Research’s 2024 Hotel Distribution Outlook reveals that while OTAs currently dominate the market, hotels are increasingly focusing on direct digital channels to engage travelers more effectively and reduce dependency on intermediaries. This shift is projected to generate $409 billion in global hotel bookings through direct digital channels by the end of the decade, marking a pivotal transition in how consumers book travel accommodations.

The Covid pandemic amplified an existing challenge in hospitality: staffing shortages. When hotels shut down, many employees left the industry, finding better hours and pay elsewhere. As a result, hoteliers now face a staffing crisis, exacerbated by legacy systems and repetitive tasks that can deter new hires.

Design Hotels, the community-driven portfolio of nearly 300 independent hotels, announced 29 signed agreements and 10 percent growth of its global portfolio within the last 12 months. From the under-the-radar Black Sea coast of Batumi, Georgia, to the bustling, residential neighborhood of Tribeca, New York, each of the new and upcoming Design Hotels properties embodies the values of the brand and the singular vision of the property owner.

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Tata Group has joined hands with General Electric Ventures, Microsoft Ventures and others to set up a new technology incubator in Israel.

Anil Ambani promoted Reliance Group on Tuesday announced a strategic partnership with Cisco Jasper for the launch of its new venture 'UNLIMIT' to provide Internet of Things (IoT) services to enterprise customers across India.

Prime Minster Narendra Modi shocked the nation in his address on 8 November evening, when he rolled out 500 and 1000 currency notes as a legal tender.

The 30-scrip Sensitive Index (Sensex) on Wednesday opened on a positive note during the morning session of the trade.

Prime Minister Narendra Modi’s surprise move to demonetize last week has taken everyone by surprise and created a storm.

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