ng My late father left a plot of land in Florida but I'm struggling to claim it By www.dailymail.co.uk Published On :: Tue, 29 Oct 2019 08:58:57 GMT My sister and I are my late fathers executors and we have a UK grant of probate, however, this doesn't hold much weight in the US. What can we do? Full Article
ng ASK TONY: Why does John Lewis keep sending me faulty iPads? By www.dailymail.co.uk Published On :: Wed, 30 Oct 2019 09:26:03 GMT I bought an iPad from John Lewis in 2017. I started having problems, so they suggested I send it back. Unfortunately the company keeps sending reconditioned replacements. Full Article
ng How long notice does airline have to give for flight changes? By www.dailymail.co.uk Published On :: Thu, 31 Oct 2019 07:47:29 GMT I was sent an e-ticket and when I printed it out, I realised my flights had been pushed back by 17 hours but KLM won't give me any compensation. What can I do to get my money back? Full Article
ng TONY HETHERINGTON: Your piano is now fixed - no strings attached By www.dailymail.co.uk Published On :: Tue, 05 Nov 2019 08:28:35 GMT I used Anyvan Limited to move a piano from my house to my daughter's property, but it was damaged in transit. But Anyvan now says it only acts as an agent and accepts no liability. Full Article
ng ASK TONY: HMRC wants me to pay £300 in tax for someone else's savings By www.dailymail.co.uk Published On :: Wed, 06 Nov 2019 09:30:40 GMT HM Revenue & Customs (HMRC) claims that I have received untaxed interest of £2,640 from Secure Trust Bank and owe £300 income tax. Full Article
ng My wealthy mother is remarrying. Should she get a prenup? By www.dailymail.co.uk Published On :: Wed, 06 Nov 2019 14:22:34 GMT My wealthy mother is engaged to remarry and my siblings and I are worried that if it doesn't work out a large part of our inheritance might be at risk. Full Article
ng Ten times you might be wrong about your consumer rights By www.dailymail.co.uk Published On :: Fri, 08 Nov 2019 14:46:42 GMT Our Consumer Fightback columnist is here to help you get a fair deal, but sometimes we get it wrong on what we think we are entitled to. Here are some common examples of misconceptions. Full Article
ng TONY HETHERINGTON: Sitting targets...how Orchid Mobility treats the elderly By www.dailymail.co.uk Published On :: Mon, 11 Nov 2019 10:07:10 GMT My elderly relatives are still owed £2,000 for a cancelled order. The company promised every week for three months that a cheque would be sent, but still haven't paid up. Can you help? Full Article
ng I'm no drug baron...I run a hair salon! TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 17 Nov 2019 09:40:41 GMT I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could. Full Article
ng ASK TONY: Late husband's £110,000 Isa left me facing unfair tax bill By www.dailymail.co.uk Published On :: Wed, 20 Nov 2019 09:11:05 GMT My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine. Full Article
ng My vet pulled my dog's claw out during grooming and then charged me for surgery - what can I do? By www.dailymail.co.uk Published On :: Thu, 21 Nov 2019 08:36:08 GMT I took my dog Oliver George to the vet to have his nails clipped - but during treatment, his dewclaw was pulled leaving him needing surgery. Full Article
ng HETHERINGTON: Liongate Partners is a web of art, wine and Bitcoins By www.dailymail.co.uk Published On :: Mon, 25 Nov 2019 10:45:37 GMT You should look into Liongate Partners, which is being used to promote crypto currency trading. It promotes a company called DSTL which trades as daxpartners. Full Article
ng ALEX BRUMMER: FCA has been too slothful in acting on problem firms By www.dailymail.co.uk Published On :: Tue, 26 Nov 2019 22:43:24 GMT The Financial Conduct Authority was always going to be a bed of nails for Bank of England governor aspirant Andrew Bailey - and so it has proved. Full Article
ng TONY HETHERINGTON: Watchdog is dead loss for victims of funeral scam By www.dailymail.co.uk Published On :: Mon, 02 Dec 2019 08:23:41 GMT I took out two Equitable Lifecare Limited funeral plans. The sales agent assured us repeatedly that we could cancel the plans at any time. I've tried to cancel them both but have had no reply. Full Article
ng Should I cancel my high-interest credit cards I no longer use? By www.dailymail.co.uk Published On :: Tue, 03 Dec 2019 08:37:17 GMT Whether you've got a bad credit history or no credit history to speak of at all, you might find you are forced into applying for credit cards with higher interest rates. Full Article
ng ASK TONY: Foster child stole our credit cards now we're paying the price By www.dailymail.co.uk Published On :: Wed, 04 Dec 2019 09:54:25 GMT My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation. Full Article
ng HETHERINGTON: Land Equity offers a 15% return in a year - beware By www.dailymail.co.uk Published On :: Sun, 08 Dec 2019 09:30:48 GMT Land Equity Limited is offering 15 per cent interest on a one-year investment in a Birmingham property development, can you investigate please? Full Article
ng Why does having data turned on rinse the credit on my PAYG phone? By www.dailymail.co.uk Published On :: Tue, 10 Dec 2019 08:32:05 GMT I bought a PAYG smartphone last week and have barely used it but I noticed that the credit has gone down. I read online it could be due to having my data switched on. Why is this? Full Article
ng TONY HETHERINGTON: Help! Revolut robots have £10,000 of my money! By www.dailymail.co.uk Published On :: Sat, 14 Dec 2019 22:01:12 GMT I have an account with Revolut which lets me operate in both euros and sterling. On October 4, Revolut 'temporarily disabled' my account for unspecified 'security reasons'. Full Article
ng How can I make sure my work pension is ethical and investing for good? By www.dailymail.co.uk Published On :: Fri, 20 Dec 2019 07:43:49 GMT I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there. Full Article
ng HETHERINGTON: £2,999 to recoup loss on timeshare? Dream on… By www.dailymail.co.uk Published On :: Sun, 22 Dec 2019 10:28:15 GMT I belonged to the Eze Group timeshare scheme before the owners were jailed. I have now been told Spanish courts have seized €1.3million (£1.1million) from Eze, to be repaid to members. Full Article
ng Your rights when it comes to returning Christmas presents: Consumer Fightback By www.dailymail.co.uk Published On :: Fri, 27 Dec 2019 09:36:00 GMT Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right? Full Article
ng Woodford scandal shows why incoming bank governor needs to reshape the FCA By www.dailymail.co.uk Published On :: Mon, 30 Dec 2019 13:03:00 GMT As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid. Full Article
ng VICTORIA BISCHOFF has one plea for 2020: Bring back customer service By www.dailymail.co.uk Published On :: Wed, 01 Jan 2020 08:21:10 GMT In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund. Full Article
ng ASK TONY: My mobile caught fire in the car - but Samsung blames me! By www.dailymail.co.uk Published On :: Wed, 01 Jan 2020 10:26:44 GMT My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell. Full Article
ng TONY HETHERINGTON: My 90-year-old father's £600 fine after tax error By www.dailymail.co.uk Published On :: Sun, 05 Jan 2020 10:49:23 GMT My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return. Full Article
ng TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... By www.dailymail.co.uk Published On :: Sun, 05 Jan 2020 11:33:26 GMT I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people? Full Article
ng Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 12 Jan 2020 14:30:42 GMT My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights. Full Article
ng TONY HETHERINGTON: I smell a rat in this tale of a criminal tenant By www.dailymail.co.uk Published On :: Mon, 20 Jan 2020 12:39:43 GMT I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent. Full Article
ng RUTH SUTHERLAND: Klarna's tempting trap By www.dailymail.co.uk Published On :: Mon, 27 Jan 2020 08:50:05 GMT If you are older than about 30, you have probably never heard of Klarna. But for millennials, it is one of those firms, such as Google and Hoover, that is so widely used it has become a verb. Full Article
ng Do you need a transit visa for a connecting flight if you don't leave airport? By www.dailymail.co.uk Published On :: Fri, 31 Jan 2020 07:19:25 GMT One couple turned up at Heathrow Airport for their flight to Pittsburgh, Pennsylvania via Toronto - but were refused boarding for not having a transit visa for Canada. Full Article
ng TONY HETHERINGTON: Since your last intervention, Revolut has taken £2,500 from my wife! By www.dailymail.co.uk Published On :: Sun, 02 Feb 2020 13:29:38 GMT I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash? Full Article
ng TONY HETHERINGTON: It's your call... but I'd take offer to scrap £1,238 Vodafone debt By www.dailymail.co.uk Published On :: Mon, 10 Feb 2020 09:13:13 GMT My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs. Full Article
ng How to appeal an unfair private parking ticket By www.dailymail.co.uk Published On :: Mon, 10 Feb 2020 09:22:23 GMT Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong. Full Article
ng ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017 By www.dailymail.co.uk Published On :: Wed, 12 Feb 2020 09:42:44 GMT My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess. Full Article
ng Spotify hacking: How has someone taken over my music? By www.dailymail.co.uk Published On :: Mon, 17 Feb 2020 13:47:08 GMT I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account? Full Article
ng TONY HETHERINGTON: We're watching you By www.dailymail.co.uk Published On :: Sat, 22 Feb 2020 23:46:01 GMT Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million. Full Article
ng TONY HETHERINGTON: £47k bill for new build with no planning permission By www.dailymail.co.uk Published On :: Mon, 24 Feb 2020 10:42:13 GMT In January 2018, my son Michael paid a deposit on an off-plan new build apartment in Smithfield Square, Birmingham. Last year, we discovered that there was still no planning permission. Full Article
ng I owe £2,232 in tax but the new Chancellor isn't too bothered: TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 01 Mar 2020 12:09:25 GMT I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it. Full Article
ng I've accidentally sent money to the wrong bank account, can I get it back? By www.dailymail.co.uk Published On :: Sat, 07 Mar 2020 09:18:51 GMT I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong. Full Article
ng TONY HETHERINGTON: ScottishPower's billing shambles may bankrupt us By www.dailymail.co.uk Published On :: Sun, 08 Mar 2020 15:11:11 GMT P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1. Full Article
ng ASK TONY: I was banking on my Isa to buy a house but Skipton closed it By www.dailymail.co.uk Published On :: Wed, 11 Mar 2020 12:42:07 GMT I opened a Lifetime Isa (Lisa) with Skipton on June 27, 2017. I recently tried to pay into it, but discovered Skipton had closed it on September 16 last year. Full Article
ng We paid £2k for wedding photos from Celebrity Cruises: where are they? By www.dailymail.co.uk Published On :: Fri, 13 Mar 2020 08:29:14 GMT Me and my now wife got married on a Celebrity Cruise in December of last year. We paid £1.7k for photos to be delivered but three months on, we still haven't received them. What can we do? Full Article
ng It's worth digging...your PPI claim comes to £2,579 By www.dailymail.co.uk Published On :: Mon, 16 Mar 2020 10:14:01 GMT Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me. Full Article
ng 'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 22 Mar 2020 10:28:27 GMT I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details. Full Article
ng ASK TONY: I was scammed out of £170, so why isn't PayPal paying up? By www.dailymail.co.uk Published On :: Wed, 25 Mar 2020 09:29:37 GMT I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised. Full Article
ng Is a plumber allowed to fix our boiler during coronavirus outbreak? By www.dailymail.co.uk Published On :: Thu, 26 Mar 2020 11:42:02 GMT Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance? Full Article
ng I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days? By www.dailymail.co.uk Published On :: Sat, 28 Mar 2020 09:57:30 GMT I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days? Full Article
ng TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed By www.dailymail.co.uk Published On :: Sun, 29 Mar 2020 08:03:28 GMT I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes. Full Article
ng Chelsea Bonds and Infinity Bonds paying 27% - are they too good to be true? By www.dailymail.co.uk Published On :: Fri, 03 Apr 2020 08:22:50 GMT We have a chunk of cash we want to tuck away for up to five years. I have seen two bonds advertised through Google. One is named Chelsea Bonds, the other is Infinity Bonds. Full Article