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Même dans le chrono, Thomas résiste au temps

Tom Dumoulin.
Dans la vingtième étape, un contre-la-montre sélectif entre Saint-Pée-sur-Nivelle et Espelette (31 km), victoire du Néerlandais Tom Dumoulin, une toute petite seconde devant Chris Froome, qui récupère sa marche sur le podium. Troisième de l’étape, le Gallois Geraint Thomas remporte son premier Tour de France.

Sur la route du Tour, envoyé spécial.
D’abord il plut sur les routes du pays basque, ensuite l’asphalte se réchauffa avant de sécher sommairement comme pour favoriser les ...




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Cela "a détruit ma vie": Ghislaine Maxwell aurait aimé "ne jamais rencontrer Epstein"

Ghislaine Maxwell, condamnée en juin à vingt ans de prison pour trafic sexuel de mineures, a affirmé dans une interview diffusée lundi qu'elle aurait aimé "ne jamais avoir rencontré" Jeffrey Epstein, dont elle se dit convaincue "qu'il a été assassiné".

L'ex-mondaine britannique a été condamnée en juin à New York pour trafic sexuel de mineures pour le compte du financier américain décédé, accusé d'exploitation sexuelle de dizaines de mineures. "J'aimerais honnêtement ne l'avoir jamais rencontré", a-t-elle affirmé à propos de son ancien compagnon, dans l'entretien accordé depuis sa prison aux Etats-Unis à la chaîne britannique TalkTV. 

"Clairement (...) le fait que je travaille avec lui et que je passe du temps avec lui et que je le connaisse a détruit ma vie et blessé énormément de gens qui me sont chers et que j'aime", a-t-elle affirmé. Elle a souligné qu'elle ne "savait pas" qu'Epstein était "aussi horrible" même si "évidemment maintenant, quand on regarde en arrière, bien sûr que oui".

Le financier américain, accusé d'avoir, entre 2002 et 2005 au moins, fait venir des mineures dans ses résidences "pour se livrer à des actes sexuels avec lui", a été retrouvé pendu dans sa cellule le 10 août 2019. Si l'autopsie confirme un suicide par pendaison, Mme Maxwell se dit elle convaincue "qu'il a été assassiné".

Déjà dimanche, des extraits de l'interview avaient été publiés et Mme Maxwell y prenait la défense du prince Andrew, affirmant qu'une photo montrant le frère du roi Charles III avec une jeune fille qui l'a ensuite accusé d'agressions sexuelles était "un faux". 

L'Américaine Virginia Giuffre, aujourd'hui âgée de 39 ans, accuse le prince de l'avoir agressée sexuellement à trois reprises en 2001, quand elle avait 17 ans. Elle a affirmé l'avoir rencontré par l'entremise d'Epstein.

Andrew, ami de Ghislaine Maxwell et Jeffrey Epstein, a scellé avec elle en février 2022 un accord à l'amiable, en payant des millions de dollars, ce qui lui a permis d'éviter un procès au civil à New York, qui aurait été extrêmement embarrassant pour la famille royale britannique.

Le prince de 62 ans, tombé en disgrâce après ces accusations, a toutefois toujours contesté les accusations. Selon des journaux britanniques, il étudie désormais les options légales pour tenter d'annuler l'accord avec Virginia Giuffre.

 




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Natural language processing-based machine learning psychological emotion analysis method

To achieve psychological and emotional analysis of massive internet chats, researchers have used statistical methods, machine learning, and neural networks to analyse the dynamic tendencies of texts dynamically. For long readers, the author first compares and explores the differences between the two psychoanalysis algorithms based on the emotion dictionary and machine learning for simple sentences, then studies the expansion algorithm of the emotion dictionary, and finally proposes an extended text psychoanalysis algorithm based on conditional random field. According to the experimental results, the mental dictionary's accuracy, recall, and F-score based on the cognitive understanding of each additional ten words were calculated. The optimisation decreased, and the memory and F-score improved. An <i>F</i>-value greater than 1, which is the most effective indicator for evaluating the effectiveness of a mental analysis problem, can better demonstrate that the algorithm is adaptive in the literature dictionary. It has been proven that this scheme can achieve good results in analysing emotional tendencies and has higher efficiency than ordinary weight-based psychological sentiment analysis algorithms.




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Fostering innovative work behaviour in Indian IT firms: the mediating influence of employee psychological capital in the context of transformational leadership

This empirical study investigates the mediating role of two components of psychological capital (PsyCap), namely self-efficacy and optimism, in the context of the relationship between transformational leadership (TL), work engagement (WE), and innovative work behaviour (IWB). The study was conducted among IT professionals with a minimum of three years of experience employed in Chennai, India. Data collection was executed using a Google Form, and both measurement and structural models were examined using SPSS 25.0 and AMOS 23.0. The findings of this study reveal several significant relationships. Firstly, transformational leadership (TL) demonstrates a robust positive association with work engagement (WE). Furthermore, work engagement (WE) positively correlates substantially with innovative work behaviour (IWB). Notably, the study underscores that two crucial components of psychological capital, specifically self-efficacy and optimism, mediate the relationship between transformational leadership (TL) and work engagement (WE). These findings carry valuable implications for IT company managers. Recognising that transformational leadership positively influences both work engagement and employees' innovative work behaviour highlights the pivotal role of leaders in fostering a productive and innovative work environment within IT organisations.




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Towards a set of guidelines for software development in start-ups

Software start-ups generally use development practices that are adapted to their agile and innovative environment. However, these practices, although consolidated, may not be the best ones for a specific context. This paper aims to present a set of guidelines for software development in start-ups. It also aims to show the results of three studies to validate and refine the proposed guidelines: a confirmatory survey, a focus group, and an expert panel. The participants were actors from both the industry and the academia. The results revealed that the guidelines obtained a positive perception from the participants of both contexts. Based on their approval, we can infer that those guidelines can increase the quality of products generated by start-ups and the chances of success for these organisations. Besides, the need for some improvements has been identified, and they will be implemented in the next version of the guidelines.




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Real World Project: Integrating the Classroom, External Business Partnerships and Professional Organizations




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Unstructured vs. Structured Use of Laptops in Higher Education




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Re-purposing Google Maps Visualisation for Teaching Logistics Systems




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A Detailed Rubric for Assessing the Quality of Teacher Resource Apps

Since the advent of the iPhone and rise of mobile technologies, educational apps represent one of the fastest growing markets, and both the mobile technology and educational app markets are predicted to continue experiencing growth into the foreseeable future. The irony, however, is that even with a booming market for educational apps, very little research regarding the quality of them has been conducted. Though some instruments have been developed to evaluate apps geared towards student learning, no such instrument has been created for teacher resource apps, which are designed to assist teachers in completing common tasks (e.g., taking attendance, communicating with parents, monitoring student learning and behavior, etc.). Moreover, when teachers visit the App Store or Google Play to learn about apps, the only ratings provided to them are generic, five-point evaluations, which do not provide qualifiers that explain why an app earned three, two, or five points. To address that gap, previously conducted research related to designing instructional technologies coupled with best practices for supporting teachers were first identified. That information was then used to construct a comprehensive rubric for assessing teacher re-source apps. In this article, a discussion that explains the need for such a rubric is offered before describing the process used to create it. The article then presents the rubric and discusses its different components and potential limitations and concludes with suggestions for future research based on the rubric.




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Faculty Perspectives on Web Learning Apps and Mobile Devices on Student Engagement

Aim/Purpose: The digital ecosystem has contributed to the acceleration of digital and mobile educational tools across institutions worldwide. The research displays educators’ perspectives on web applications on mobile devices that can be used to engage and challenge students while impacting their learning. Background: Explored are elements of technology in education and challenges and successes reported by instructors to shift learning from static to dynamic. Methodology: Insights for this study were gained through questionnaires and focus groups with university educators in the United Arab Emirates. Key questions addressed are (1) challenges/benefits, (2) types of mobile technology applications used by educators, and (3) strategies educators use to support student learning through apps. The research is assisted by focus groups and a sample of 42 completed questionnaires. Contribution: The work contributes to web/mobile strategic considerations in the classroom that can support student learning and outcomes. Findings: The results reported showcase apps that were successfully implemented in classrooms and provide a perspective for today’s learning environment that could be useful for instructors, course developers, or any educational institutions. Recommendations for Practitioners: Academics can integrate suggested tools and explore engagement and positive associations with tools and technologies. Recommendation for Researchers: Researchers can consider new learning applications, mobile devices, course design, learning strategies, and student engagement practices for future studies. Impact on Society: Digitization and global trends are changing how educators teach, and students learn; therefore, gaps need to be continually filled to keep up with the pace of ever-evolving digital technologies that can engage student learning. Future Research: Future research may focus on interactive approaches toward mobile devices in higher education learning and shorter learning activities to engage students.




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Development and validation of scale to measure minimalism - a study analysing psychometric assessment of minimalistic behaviour! Consumer perspective

This research aims to establish a valid and accurate measurement scale and identify consumer-driven characteristics for minimalism. The study has employed a hybrid approach to produce items for minimalism. Expert interviews were conducted to identify the items for minimalism in the first phase followed by consumer survey to obtain their response in second phase. A five-point Likert scale was used to collect the data. Further, data was subjected to reliability and validity check. Structural equation modelling was used to test the model. The findings demonstrated that there are five dimensions by which consumers perceive minimalism: decluttering, mindful consumption, aesthetic choices, financial freedom, and sustainable lifestyle. The outcome also revealed a high correlation between simplicity and well-being. This study is the first to provide a reliable and valid instrument for minimalism. The results will have several theoretical and practical ramifications for society and policymakers. It will support policymakers in gauging and encouraging minimalistic practices, which enhance environmental performance and lower carbon footprint.




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Psychological intervention of college students with unsupervised learning neural networks

To better explore the application of unsupervised learning neural networks in psychological interventions for college students, this study investigates the relationships among latent psychological variables from the perspective of neural networks. Firstly, college students' psychological crisis and intervention systems are analysed, identifying several shortcomings in traditional psychological interventions, such as a lack of knowledge dissemination and imperfect management systems. Secondly, employing the Human-Computer Interaction (HCI) approach, a structural equation model is constructed for unsupervised learning neural networks. Finally, this study further confirms the effectiveness of unsupervised learning neural networks in psychological interventions for college students. The results indicate that in psychological intervention for college students. Additionally, the weightings of the indicators at the criterion level are calculated to be 0.35, 0.27, 0.19, 0.11 and 0.1. Based on the results of HCI, an emergency response system for college students' psychological crises is established, and several intervention measures are proposed.




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Reflections on strategies for psychological health education for college students based on data mining

In order to improve the mental health level of college students, a data mining based mental health education strategy for college students is proposed. Firstly, analyse the characteristics of data mining and its potential value in mental health education. Secondly, after denoising the mental health data of college students using wavelet transform, data mining methods are used to identify the psychological crisis status of college students. Finally, based on the psychological crisis status of college students, measures for mental health education are proposed from the following aspects: building a psychological counselling platform, launching psychological health promotion activities, establishing a psychological support network, strengthening academic guidance and stress management. The example analysis results show that after the application of the strategy in this article, the psychological health scores of college students have been effectively improved, with an average score of 93.5 points.




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CLIF: Moving repositories upstream in the content lifecycle

The UK JISC-funded Content Lifecycle Integration Framework (CLIF) project has explored the management of digital content throughout its lifecycle from creation through to preservation or disposal. Whilst many individual systems offer the capability of carrying out lifecycle stages to varying degrees, CLIF recognised that only by facilitating the movement of content between systems could the full lifecycle take advantage of systems specifically geared towards different stages of the digital lifecycle. The project has also placed the digital repository at the heart of this movement and has explored this through carrying out integrations between Fedora and Sakai, and Fedora and SharePoint. This article will describe these integrations in the context of lifecycle management and highlight the issues discovered in enabling the smooth movement of content as required.




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The role of shopping apps and their impact on the online purchasing behaviour patterns of working women in Bangalore

The study aims to analyse the impact of shopping applications on the shopping behaviour of the working women community in Bangalore, a city known as the IT hub. The research uses a quantitative analysis with SPSS version 23 software and a structured questionnaire survey technique to gather data from the working women community. The study uses descriptive statistics, ANOVA, regression, and Pearson correlation analysis to evaluate the perception of working women regarding the significance of online shopping applications. The results show that digital shopping applications are more prevalent among the working women community in Bangalore. The study also evaluates the socio-economic and psychological factors that influence their purchasing behaviour. The findings suggest that online marketers should enhance their strategies to improve their business on digital platforms. The research provides valuable insights into the shopping habits of the working women community in Bangalore.




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Students’ Pedagogical Preferences in the Delivery of IT Capstone Courses




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Behavioural Issues in Software Development: The Evolution of a New Course Dealing with the Psychology of Computer Programming




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Strategies to Enhance Student Learning in a Capstone MIS Course




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The Importance of Partnerships: The Relationship between Small Businesses, ICT and Local Communities




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Concept Maps as a Learning Assessment Tool




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A Multi-Layered Approach to the Design of Intelligent Intrusion Detection and Prevention System (IIDPS)




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A Packet Sniffer (PSniffer) Application for Network Security in Java




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Models to Inform Capstone Program Development




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Entertaining Whilst Defacing Websites: Psychological Games for Hackers

Aim/Purpose: This study aims to investigate various characteristics from both victims as defaced websites and defacers that linked to a risk of being defaced through a set of descriptive analysis. Background: The current figures from a spectrum of sources, both academic and non-academic reports, proved a progressive increase of website defacement attacks to numerous organisations. Methodology: This study obtains a set of data from Zone-H site, which is accessible to the public, including 99,437 defaced websites. The descriptive analysis is applied in order to understand the motives of defacers and the probability of website re-defacements through the statistical investigation. Findings: The motives for defacing websites are driven mainly due to entertaining reasons. This in turn has an implication on the type of techniques defacers attack websites.




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Transition to First Year University Study: A Qualitative Descriptive Study on the Psychosocial and Emotional Impacts of a Science Workshop

Aim/purpose The purpose of this article is to discuss the psychosocial and emotional outcomes of an introductory health science workshop designed to support and assist incoming health science students before starting their university study.   Background For the past two decades, a South Australian university offered an on-campus face to face workshop titled ‘Preparation for Health Sciences’ to incoming first-year students from eleven allied health programs such as Nursing, Physiotherapy and Medical Imaging. While many were locals, a good number came from regional and rural areas, and many were international students also. They consisted of both on-campus and off-campus students.   The workshop was created as a new learning environment that was available for students of diverse age groups, educational and cultural backgrounds to prepare them to study sciences. The content of the four-day workshop was developed in consultation with the program directors of the allied health programs. The objectives were to: introduce the assumed foundational science knowledge to undertake health sciences degree; gain confidence in approaching science subjects; experience lectures and laboratory activities; and become familiar with the University campus and its facilities. The workshop was delivered a week before the orientation week, before first-year formal teaching weeks. The topics covered were enhancing study skills, medical and anatomical terminology, body systems, basic chemistry and physics, laboratory activities, and assessment of learning.   Methodology In order to determine the outcomes of the workshop, a survey was used requiring participants to agree or disagree about statements concerning the preparatory course and answer open-ended questions relating to the most important information learned and the best aspects of the workshop. Several students piloted this questionnaire before use in order to ascertain the clarity of instructions, terminology and statements. The result of the 2015-2018 pre- and post-evaluation showed that the workshop raised confidence and enthusiasm in commencing university and that the majority considered the workshop useful overall. The findings of the survey are drawn upon to examine the psychosocial and emotional impacts of the workshop on participants. Using secondary qualitative analysis, the researchers identified the themes relating to the psychosocial and emotional issues conveyed by the participants.   Contribution The contributions of the article are in the areas of improving students’ confidence to complete their university degrees and increasing the likelihood of academic success. Findings Of the 285 students who participated in the workshops from 2015 to 2018, 166 completed the survey conducted at the conclusion of the initiative, representing a 58% response rate. The workshops achieved the objectives outlined at the outset. While there were many findings reported (Thalluri, 2016), the results highlighted in this paper relate to the psychosocial and emotional impacts of the workshop on students. Three themes emerged, and these were Increased preparedness and confidence; Networking and friendships that enhanced support, and Reduced anxiety to study sciences. Some drawbacks were also reported including the cost, time and travel involved. Recommendations for practitioners Students found the introductory workshop to be psychosocially and emotionally beneficial. It is recommended that the same approach be applied for teaching other challenging fields such as mathematics and physics within the university and in other contexts and institutions. Recommendations for researchers Improving and extending the workshop to provide greater accessibility and autonomy is recommended. A longitudinal study to follow up the durability of the workshop is also proposed. Impact on society The impacts in the broader community include: higher academic success for students; improved mental health due to social networking and friendship groups and reduced anxiety and fear; reduced dropout rate in their first year; greater potential to complete educational degrees; reduced wastage in human and financial resources; and increased human capital. Future research Addressing the limitations of cost, time and travel involved, and following-up with the participants’ academic and workplace performance are future directions for research.




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Over Mountain Tops and Through the Valleys of Postgraduate Study and Research: A Transformative Learning Experience from Two Supervisees’ Perspectives

Aim/Purpose: The purpose of this paper is to illuminate the learning that happens in assuming a supervisee’s role during the postgraduate study. Background: The facilitators and barriers students encountered while pursuing postgraduate studies, strategies to achieve success in postgraduate studies, and how to decrease attrition rates of students, have been sufficiently explored in literature. However, there is little written about the personal and professional impact on students when they are being supervised to complete their postgraduate studies. Methodology: Autoethnographic method of deep reflection was used to examine the learning that transpired from the supervisee’s perspective. Two lecturers (a Senior Lecturer in Nursing and an Aboriginal Tutor) focused on their postgraduate journeys as supervisees, respectively, with over 30 years of study experience between them, in Australia and abroad. Contribution: Future postgraduate students, researchers, would-be supervisors and experienced supervisors could learn from the reflections of the authors’ postgraduate experiences. Findings: Four themes surfaced, and these were Eureka moments, Critical friend(s), Supervisory relationship, and Transformative learning. The authors highlighted the significance of a supervisory relationship which is key to negotiating the journey with the supervisor. Essential for these students also were insights on finding the path as well as the destination and the transformative aspects that happened as a necessary part of the journey. Conclusion. The postgraduate journey has taught them many lessons, the most profound of which was the change in perspective and attitude in the process of being and becoming. Personal and professional transformative learning did occur. At its deepest level, the authors’ reflections resulted in self-actualization and a rediscovery of their more authentic selves. Recommendations for Practitioners: This article highlights the importance of the supervisory relationship that must be negotiated to ensure the success of the candidate. Reflections of the transformation are recommended to support the students further. Recommendation for Researchers: Quality supervision can make a significant influence on the progress of students. Further research on the supervisory relationship is recommended. Impact on Society: The support in terms of supervision to ensure postgraduate students’ success is essential. Postgraduate students contribute to the human, social, professional, intellectual, and economic capital of universities and nations globally. Future Research: Further reflections of the transformative learning will advance the understanding of the personal and professional changes that occur with postgraduate supervision.




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Using Teach Back Tutorials to Overcome Pandemic Learning Gaps

Aim/Purpose: The purpose of this paper is to address the issue of gaps in students’ knowledge at the time they enter a comprehensive Information Systems cap-stone course. This problem of knowledge gaps was exacerbated by the forced remote learning and isolation caused by the COVID-19 pandemic. The aim was to find a technique that would identify and fill those gaps. Ideally, the method would also reinforce the students’ interpersonal soft skills. Background: Many universities have a capstone course where students may apply their knowledge from the curriculum to a project, and they are evaluated on their retention of knowledge from the core classes. Over the past two years, students have experienced course interruptions and modifications due to the pandemic, resulting in learning gaps on topics covered in the core courses. Depending on the project’s scope and curriculum, this may prevent students from conversing on many essential concepts during the capstone course. By requiring students to create “Teach Back” tutorials on materials from their core courses, faculty may ensure that the key concepts are discussed multiple times within the curriculum. Methodology: We present a case study to identify key concepts and compare cohort results before and after implementation. Contribution: A process for identifying potential knowledge gaps is identified, and a method to repeatedly expose students to concepts is introduced. Findings: There were improvements to the overall capstone scores after the tutorial implementation. While many factors influence changes in scores across cohorts, the initial findings are promising, supporting the concept that teaching back helps to close knowledge gaps. Recommendations for Practitioners: Faculty should collaborate to identify knowledge areas that need to be rein-forced later in their students’ academic careers. Teaching back essential concepts that may not be prioritized in implementing a capstone project ensures a repeated exposure to the identified concepts. Recommendations for Researchers: There needs to be a priority to teach students to be lifelong learners and to teach the skills needed to share their knowledge with future coworkers. There needs to be more research into a pedagogy that builds these essential soft skills within our curriculum. Finally, research into alumni feedback on course topics and pedagogy is needed. Impact on Society: Introducing pedagogy that improves both knowledge and soft skills, this re-search looks to build individuals who will learn independently and be able to communicate with and improve others. Future Research: There needs to be additional research to study the changes in technical knowledge before and after Teach Back, the consequences of elective sequencing, the consideration of elective versus required courses, and the use of Teach Back to capture student knowledge gained from completing diverse electives prior to the capstone course.




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Applicability of Process Maps for Simulation Modeling in Business Process Change Projects




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ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services

Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing). Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is strongly dominated by private cars, and public transport coverage is limited. However, these new mobility services are combined services with the need of a deep integration of information systems, and these services are not yet related to car dealerships and customer acquisition has to be supported. Methodology: An empirical study with an inductive approach was chosen. The study consists of interviews with three focus groups of different stakeholders of car dealerships. Within the frame of the research project, “ReCaB – Regional Car-Balancing” a qualitative research approach was chosen. Within a design science approach the existing SusCRM architecture was adapted based on the elaborated requirements. Contribution: A software architecture is proposed, where Customer Relationship Management (CRM) components to market new sustainable mobility offers are vital parts and existing information systems of car dealerships are integrated. Findings: The basic feasibility of the establishment and customer acceptance has been demonstrated, at least in the area of car sharing within ReCaB. The execution in the car sharing field has already started and a number of car dealerships are already bringing their own offers to market. Major findings for the SusCRM architecture have been elaborated in a design science approach in the national German research project “Showcase for electro mobility”. Recommendations for Practitioners: There is still no fully functional prototype developed for this specific use case and evaluated in the car dealership environment. An implementation only, based on own efforts, is difficult for car dealerships because of the dealership’s lack of know-how as well as tight IT budgets. However, this approach appears particularly successful in rural areas where public transport services are heavily declining. For full implementation, the presented ICT support is imperative. Recommendation for Researchers: The research on the retailer level, especially in combination with a digital trans-formation by the use of ICT systems, is still fragmentary. Research in this area that both addresses sustainability goals on a general level and supports economical goals on the company level of automotive retailers would be useful. Impact on Society: Creation of sustainable offers as a substitute or supplement for mobility based on their own car is a promising way to reduce negative effects of mobility. Enhancement of the mobility of the people in rural areas is leading to a more active lifestyle by reaching the leisure facilities, workplaces and educational institutions in a sustainable manner. Future Research: In terms of the fast changing mobility landscape, especially on a technical level with the development of autonomous vehicles and digitalization of entire businesses new solutions are becoming accessible, that have to be integrated in further research.




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An Exploratory Study on the DevOps IT Alignment Model

Aim/Purpose: Based on business-IT alignment, this study addresses the understudied practice of DevOps. Background: Although organizations continue to implement DevOps practices, few studies explore connections with prior theory. This study contributes to this need by developing the DevOps strategic IT alignment model. Methodology: The sample included 57 firms from the current Forbes Global 2000 and the Fortune 500 lists. The authors employed partial least squares structural equation modeling (PLS-SEM) to evaluate the DevOps IT alignment model. Contribution: The proposed model builds a foundation for further investigation into the influence of theory on DevOps using quantitative research methods. It also contributes to a reliable and valid DevOps instrument for future exploration. Findings: Continuous integration of software and knowledge sharing increases the level of IT subunit alignment in large organizations that foster DevOps. Furthermore, practicing DevOps positively influences the level of business-IT alignment. Recommendations for Practitioners: Organizations that cultivate DevOps experience greater levels of business-IT alignment through stronger knowledge sharing and continuous integration of applications. Thus, managers should identify how to develop closer bonds between subunits with dissimilar skillsets in their organizations. Recommendation for Researchers: Researchers should explore how theories interact, help, and/or do not support blossoming practices like DevOps. Impact on Society: Stronger bonds increase knowledge sharing between interdepartmental colleagues. Lower hierarchical levels of an organization as well as higher managerial levels benefit from cross-domain IT knowledge. Future Research: It is important to explore how different types of knowledge in diverse disciplines requires unique cross-discipline bonds to form and whether these relationships have connections with the contingency theory and quality management.




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Perceived service process in e-service delivery system: B2C online retailers performance ranking by TOPSIS

Significant work in service domain has focused on customer journey within e-service delivery system process (e-SDSP). Few studies have focused on process-centric approach to customer journey during delivery of e-services. This study aims to investigate the performance assessment of three online retailers (alternatives) using perceived service process during different stages of e-SDSP as a criterion for decision-making. TOPSIS is used in this paper to rate and evaluate multiple online retailers. Based on perceived service process as the criterion, results show that online retailer-2 outperforms other two online retailers. This study is one of the first to rate online retailers by utilising customer-perceived service process (latent variables) as a decision-making criterion throughout e-SDSP. The finding suggests that perceived searching process is the most essential criterion for decision-making, followed by the perceived after-sales service process, the perceived agreement process, and the perceived fulfilment process. Implications, limitations, and future scope are also discussed.




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Implementing On-Line Learning and Performance Support Using an EPSS




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The Impact of Learning with Laptops in 1:1 Classes on the Development of Learning Skills and Information Literacy among Middle School Students




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What are the Relationships between Teachers’ Engagement with Management Information Systems and Their Sense of Accountability?




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A Chaperone: Using Twitter for Professional Guidance, Social Support and Personal Empowerment of Novice Teachers in Online Workshops




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E-Safety in the Use of Social Networking Apps by Children, Adolescents, and Young Adults

Aim/Purpose: Following the widespread use of social networking applications (SNAs) by children, adolescents, and young adults, this paper sought to examine the usage habits, sharing, and dangers involved from the perspective of the children, adolescents, and young adults. The research question was: What are the usage habits, sharing, drawbacks, and dangers of using SNAs from the perspective of children, adolescents, and young adults? Background: Safety has become a major issue and relates to a range of activities including online privacy, cyberbullying, exposure to violent content, exposure to content that foments exclusion and hatred, contact with strangers online, and coarse language. The present study examined the use of social networking applications (SNAs) by children, adolescents, and young adults, from their point of view. Methodology: This is a mixed-method study; 551participants from Israel completed questionnaires, and 110 respondents were also interviewed. Contribution: The study sought to examine from their point of view (a) characteristics of SNA usage; (b) the e-safety of SNA; (c) gender differences between age groups; (d) habits of use; (e) hazards and solutions; and (f) sharing with parents and parental control. Findings: Most respondents stated that cyberbullying (such as shaming) happens mainly between members of the group and it is not carried out by strangers. The study found that children’s awareness of the connection between failures of communication in the SNAs and quarrels and disputes was lower than that of adolescents and young adults. It was found that more children than adolescents and young adults believe that monitoring and external control can prevent the dangers inherent in SNAs, and that the awareness of personal responsibility increases with age. The SNAs have intensified the phenomenon of shaming, but the phenomenon is accurately documented in SNAs, unlike in face-to-face communication. Therefore, today more than ever, it is possible and necessary to deal with shaming, both in face-to-face and in SNA communication. Recommendations for Practitioners: Efforts should be made to resolve the issue of shaming among members of the group and to explain the importance of preserving human dignity and privacy. The Internet in general and SNAs in particular are an integral part of children’s and adolescents’ life environment, so it can be said that the SNAs are part of the problem because they augment shaming. But they can also be part of the solution, because interactions are accurately documented, unlike in face-to-face communication, where it is more difficult to examine events, to remember exactly what has been said, to point out cause and effect, etc. Therefore, more than ever before, today it is possible and necessary to deal with shaming both in face-to-face and in the SNA communication, because from the point of view of youngsters, this is their natural environment, which includes smart phones, SNAs, etc. Recommendations for Researchers: The study recommends incorporating in future studies individual case studies and allowing participants to express how they perceive complex e-Safety situa-tions in the use of social networking apps. Impact on Society: Today more than ever, it is possible and necessary to deal with shaming, both in face-to-face and in SNA communication. Future Research: The study was unable to find significant differences between age groups. Fur-ther research may shed light on the subject.




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Using Double Helix Relationships to Understand and Change Informing Systems




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Double Helix Relationships in Use and Design of Informing Systems: Lessons to Learn from Phenomenology and Hermeneutics




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A Psychologically Plausible Goal-Based Utility Function




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A Comment on ‘A Psychologically Plausible Goal-Based Utility Function’




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The X-Factor of Cultivating Successful Entrepreneurial Technology-Enabled Start-Ups

In the fast changing global economic landscape, the cultivation of sustainable entrepreneurial ventures is seen as a vital mechanism that will enable businesses to introduce new innovative products to the market faster and more effectively than their competitors. This research paper investigated phenomena that may play a significant role when entrepreneurs implement creative ideas resulting in successful technology enabled start-ups within the South African market place. Constant and significant changes in technology provide several challenges for entrepreneurship. Various themes such as innovation, work experience, idea generation, education and partnership formation have been explored to assess their impact on entrepreneurship. Reflection and a design thinking approach underpinned a rigorous analysis process to distill themes from the data gathered through semi structured interviews. From the findings it was evident that the primary success influencers include the formation of partnership, iterative cycles, and certain types of education. The secondary influencers included the origination of an idea, the use of innovation. and organizational culture as well as work experience. This research illustrates how Informing Science as a transdisicpline can provide a philosophical underpinning to communicate and synthesise ideas from constituent disciplines in an attempt to create a more cohesive whole. This diverse environment, comprising people, technology, and business, requires blending different elements from across diverse fields to yield better science. With this backdrop, this preliminary study provides an important foundation for further research in the context of a developing country where entrepreneurial ventures may have a socio-economical impact. The themes that emerged through this study could provide avenues for further research.




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The Utilisation of Smartphones Apps as a Service Tool at Kuwaiti Academic Libraries

Aim/Purpose: This paper aims to investigate how Kuwaiti Academic Libraries (KALs) have responded to the rapidly evolving Smartphone-Apps (SP-Apps) environment, as well as exploring the level of electronic services provided in these libraries. Background: This study can illustrate whether the governmental, academic libraries in the State of Kuwait have already benefited from the mobile services provided by smart phones or not. Methodology: In this study, the researchers use both qualitative and quantitative methods. Therefore, questionnaires and interviews are used in order to collect in-depth data in this field. The questionnaire sample was 400 respondents. They divided in two KALs: Kuwait University Library (KUL) and Public Authority of Applied Education Training Library (PAAETL), while eight individual interviews were conducted one-to-one in this research. Contribution: This paper may be important for academic libraries to identify shortcomings in the smartphones’ content and services they provide and in highlighting efforts by libraries to address their users’ needs in this area. Findings: The findings show that most participants expressed the need to introduce an SP-App to their library. They also confirmed that there are many difficulties in creating an SP-App including lack of budget, lack of awareness of library management, lack of clarity about library management strategic objectives, and vision for an SP-App. Recommendations for Practitioners: Designing SP-Apps that have reliable content and user interface that is easy to use is a considerable challenge. For this reason, the study highly recommends introducing SP-Apps for KALs as soon as possible. Future Research: The recommendations proposed are relevant to Kuwait. Further research may be useful in this field in other developing countries, in order to test or develop the suggested strategy.




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Ladies First: The Influence of Mobile Dating Applications on the Psychological Empowerment of Female Users

Aim/Purpose: This study was undertaken to shed light on how the use of a heteronormative mobile dating application creates an environment to promote psychological empowerment among female users within the online dating scene. The study focused on a mobile dating application which specifically challenges traditional gender roles, namely Bumble. Background: Mobile dating applications have become an increasingly popular medium for people to meet potential partners. However, users’ pre-existing social norms and biases inform how they communicate on these platforms, and stereotyped judgment about women perpetuates ideologies which continue to oppress them within the cyber world. Despite this, very little research has investigated the experiences of female users of mobile dating applications. Methodology: The study was qualitative in nature, and 10 semi-structured interviews of female Bumble users were conducted. The data were analyzed using thematic analysis. Contribution: The study contributes to knowledge by highlighting how key features of mobile dating applications influence various aspects of psychological empowerment as articulated in the findings. Findings: The findings show that the Bumble application supports Intrapersonal variables of Psychological Empowerment of female users relative to Domain Specific Perceived Control and Self-Efficacy, Motivation to Control and Perceived Competence. However, Domain Specific Perceived Control can also be negatively impacted due to self-doubt when female users receive little to no matches. Interactional variables of psychological empowerment are also supported, as Bumble allows female users to be critically aware of the need to screen potential partners, understand relevant causal agents, develop skills relative to initiating conversations and mobilize resources. However, Bumble is not effective in supporting behavioral variables of psychological empowerment because of limitations in the tool’s functionality and the behavior of the people interacting on the platform. Recommendations for Practitioners: The findings are important as they suggest the need to enhance the features available to female users in order to better suit their needs and desire to take control of their lives in the context of dating and/or friendship. Recommendation for Researchers: The findings reveal the need for a change of perceptions and attitudes on the part of some users to create a safer and more considerate virtual dating space, to truly achieve psychological empowerment. Future Research: More research is required on how male and female users domesticate mobile dating applications and how the use of these applications influence their daily lives from a socio-cultural point of view.




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Rationalizing Fiction Cues: Psychological Effects of Disclosing Ads and the Inaccuracy of the Human Mind When Being in Parasocial Relationships

Aim/Purpose: Parasocial relationships are today established on social media between influencers and their followers. While marketing effects are well-researched, little is known about the meaning of such relationships and the psychological mechanisms behind them. This study, therefore, explores the questions: “How do followers on Instagram interpret explicit fiction cues from influencers?” and “What does this reveal about the meaning of parasocial attachment?” Background: With a billion-dollar advertising industry and leading in influencing opinion, Instagram is a significant societal and economic player. One factor for the effective influence of consumers is the relationship between influencer and follower. Research shows that disclosing advertisements surprisingly does not harm credibility, and sometimes even leads to greater trustworthiness and, in turn, willingness to purchase. While such reverse dynamics are measurable, the mechanisms behind them remain largely unexplored. Methodology: The study follows an explorative approach with in-depth interviews, which are analyzed with Mayring’s content analysis under a reconstructive paradigm. The findings are discussed through the lens of critical psychology. Contribution: Firstly, this study contributes to the understanding of the communicative dynamics of influencer-follower communication alongside the reality-fiction-gap model, and, secondly, it contributes empirical insights through the analysis of 22 explorative interviews. Findings: The findings show (a) how followers rationalize fiction cues and justify compulsive decision-making, (b) how followers are vulnerable to influences, and (c) how parasocial attachment formation overshadows rational logic and agency. The findings are discussed with regard to mechanisms, vulnerabilities, rationalizations and cognitive bias, and the social self, as well as the ethics of influencer marketing and politics. Recommendation for Researchers: The contribution is relevant to relationship research, group dynamics and societal organizing, well-being, identity, and health perspectives, within psychology, sociology, media studies, and pedagogy to management. Future Research: Future research might seek to understand more about (a) quantifiable vulnerabilities, such as attachment styles, dispositions, and demographics, (b) usage patterns and possible factors of prevention, (c) cognitive and emotional mechanisms involved with larger samples, (d) the impact on relationships and well-being, and (e) possible conditions for the potential of parasocial attachment.