Cameron Lowe was on a routine system checkup when his customer, David Killian, was stricken. "I was just gone. My heart had stopped," Killian recalled. A dispatcher talked Lowe through cardiopulmonary resuscitation, and together they kept Killian alive.

HVAC contractors have an underutilized tool available to help optimize their businesses: customer data.

Here is the trending technology that three motor manufacturers are saying will improve the future of motors in HVAC.

At some restaurants, customers can place an order online and go pick up lunch “as soon as possible” or “at a scheduled time.” Increasingly, service providers — like medical offices — are giving customers the option to schedule online, too. And the HVAC field is no exception.

The AI features in communications software, such as voice-to-text and message-flagging, have made for faster, easier customer-contractor communications that are also more personalized and have less room for misunderstanding.

SAN ANTONIO — For years, one of the highlights of the Mechanical Contractors Association of America’s (MCAA’s) Annual Convention has been the economic forecast offered by Brian Beaulieu, CEO of ITR Economics in Manchester, New Hampshire.

This product features multicolored Chroma LEDs that allow users to choose from 24 hues with the included wall control.

Designing, selling, and producing AHUs is a long process. Is there anything we can do to accelerate the process?

When customers call your service company, it’s for one thing — your expertise. They don’t want a price, the problem fixed, the fast and cheap solution, etc. like many technicians think. They want good information and possibly a little guidance to make a good decision.

Fieldpiece Instruments opened a U.K. office to add to its European operation and to provide sales and customer service in the United Kingdom.

Refrigeration systems can become restricted in both their high and low sides for a variety of reasons.

As AI technology continues to advance and becomes nearly indistinguishable from a human representative, HVAC companies can use these tools to help streamline the workloads of CSRs.

ServiceTitan software is a platform where residential HVAC, plumbing, and electrical businesses can access everything from call bookings, customer experience ratings, dispatching, marketing campaigns, and financing options for customers.

“Obviously, energy conservation and energy efficiency are two huge trends in the market.”

Trane introduces Thermal Battery™ Storage-Source Heat Pump System, Trane/Mitsubishi Electric HVRF, Versatile Axiom™ Water Source Heat Pumps, Next-Generation Precedent® Rooftop Units, and two enhanced air handlers. 

The Raphael Rooms in the Vatican are universally known as one of the greatest works of art ever created. During a typical summer, temperatures in Rome can soar as high as 104°F. So the decision to install air conditioning in the Raphael Rooms for the first time ever was an easy one.

Portable cooling systems work well as temporary solutions and can also serve as long-term options for unconditioned spaces like factories and warehouses.

The world is headed into a greener future and Johnson Controls wants to act as a leader in getting there. That will take smarter, more efficient HVAC equipment.

The Fieldpiece booth commanded a lot of attention on the show floor at this year’s AHR Expo in Atlanta. Those who didn’t have time to wait in line to find out why may be wondering, “What was all the rage about?”

The path to temperature control through smart thermostat technology is more involved than many customers realize.

Friedrich recently sponsored a NEWS webinar titled “Ductless Split System Innovations That Matter to Your Bottom Line.”  Below are questions taken from the Q&A portion of that webinar.

Consumer awareness and opinion of heat pumps are both improving, along with the technology. Manufacturers see a strong market ahead, although some challenges remain.

As HVAC providers, we have the ability to advise homeowners, builders, and property managers on ways to improve their indoor air quality.

The growing electricity demands being placed on the country’s century-old grid are resulting in an increased number of unexpected power outages across the U.S.

The buildings of tomorrow are chock full of Internet of Things (IoT) devices and equipment that connect tenants, mechanical systems, and facility managers to up-to-the-minute data and progress reports.

It is 2018, and this is not your father’s rooftop equipment. The old, reliable system taking up space on the roof has become so much more.

Every year, The NEWS introduces the latest cooling equipment available for the upcoming summer season in order to help contractors prepare for this busy period by doing the research that will help them to distinguish between brands. The coverage features specific information about each individual product as submitted by the manufacturers.

Learn how HVAC companies can increase retention by giving their employees a stake in the company’s success through phantom stock plans.

AI technology can help HVAC contractors monitor each sales and repair call.

Today’s commercial structures are full of sophisticated controls that have been changing building automation systems exponentially.

Controls-Con, presented by Cochrane Supply on May 5-7, 2021, discussed the impact of smart controls on the building industry.

HVAC has a critical role to play in the future of building automation and digitalization.

Small- to medium-sized buildings make up about 94% of all commercial buildings in the U.S., according to the U.S. Energy Information Administration, yet only 13% of those buildings have a building automation system.

Here are some of the top benefits of commercial HVAC automation and how new technology may soon make automated systems even more valuable.

The market for automated systems in commercial buildings is growing rapidly, driven by increasing energy-efficiency goals, improving technology, and updated standards set by governments and professional associations.

Trends at this year’s AHR Expo within commercial controls and building automation were improving energy efficiency, making buildings more adaptable, streamlining workflow to make things easier for HVACR contractors, and a greater emphasis on cybersecurity and digitization.

Studies have shown potential, and real, energy savings with the use of fault detection and data analysis to guide HVAC systems.

Hulland is the associate director of strategic planning and market intelligence for residential and light commercial HVAC at Carrier.

Building automation systems can boost heating and cooling efficiency by more than 20%.

Home automation is no longer a thing of the past. Customers are seeking ways to intelligently control their homes in more ways than ever before, as evidenced by the number of new smart home products on display in this sector at the AHR Expo.

Arnon Axelrod speaks with SE Radio’s Simon Crossley about test automation, a large complex subject that most listeners will have at least some familiarity with. Axelrod has worked in software engineering and test automation in several high-tech companie...

Felienne interviews Claire Le Goues about automatic program repair. Can programs repair themselves and what techniques are involved in that?

Sean Knapp of Ascend.io talks to Robert Blume about data pipeline automation with an orchestration layer.

Tomer Shiran, co-founder of Dremio, talks about managing data inside a data lake, historical changes and motivations for managing data as a data lake, and the common tools and methods for ingestion, storage, and analytics on top of the underlying data.

Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.

Alexander Pugh discusses why and when to use Robotic Process Automation (RPA). Host Jeremy Jung spoke with Pugh about interacting with systems without APIs like mainframes; the importance of having developers involved when building bots; the difficulty...

Phillip Mayhew of GameDriver discusses test automation for games and game-like applications. Host Philip Winston spoke with Mayhew about the increasing role of test automation in modern game development, the impact on the QA role, how to run tests...

Jonathan Schneider, the cofounder of Moderne and the creator of OpenRewrite, talks with SE Radio's Gregory Kapfhammer about automated software maintenance. In addition to exploring the design and implementation of OpenRewrite, Schneider explains how the tool can automatically support software maintenance tasks such as framework migration and security fixes for programs implemented in languages like Java. The episode also explores how OpenRewrite uses the lossless semantic tree to support automated refactoring though the use of recipes. Brought to you by IEEE Computer Society and IEEE Software magazine.

Itamar Friedman, the CEO and co-founder of CodiumAI, speaks with host Gregory M. Kapfhammer about how to use generative AI techniques to support automated software testing. Their discussion centers around the design and use of Cover-Agent, an open-source implementation of the automated test augmentation tool described in the Foundations of Software Engineering (FSE) paper entitled “Automated Unit Test Improvement using Large Language Models at Meta“ by Alshahwan et al. The episode explores how large-language models (LLMs) can aid testers by automatically generating test cases that increase the code coverage of an existing testing suite. They also investigate other automated testing topics, including how Cover-Agent compares to different LLM-based tools and the strengths and weaknesses of using LLM-based approaches in software testing.

"When it comes to mini-ITX AMD X570 motherboards there are only a handful to choose from. Today we are checking out ASRock�s offering which comes in the form of the X570 Phantom Gaming-ITX/TB3. We first saw the Phantom Gaming Series from ASRock with their Z390 Phantom Gaming X and we are hoping to see the same quality in the X570 Phantom Gaming-ITX... [PCSTATS]