William G Nisen became Chief Executive of the E-Institute in 2001. Prior to assuming his duties at the E-Institute he co-founded South Fork International (an international management consultancy), and before that, he was President of McGraw-Hill Home Interactive, where he successfully launched the company's consumer retail business. Mr Nisen has a long association with Scotland. From 1987 through 1993 Mr Nisen was President and CEO of OWL International, a joint U.S./Scottish company, where he directed a turn-around of the company, managed its growth with sales exceeding $10MM, sold it and successfully transitioned all operations to Matsushita Electronics Industrial. Mr Nisen also has held management positions at Lotus Development Corp. and Harvard University's Computer Graphics Laboratory. Nisen also serves on the board of directors for several technology companies. William gave the opening keynote plenary talk on day 2 on Knowledge Based Web Sites: A Preliminary Investigation.

David Sweeney is the Vice-Principal, (Communications, Enterprise & Research) at Royal Holloway, University of London. David gave a plenary talk on "Sky High or Free Fall - All Aboard the Web Rollercoaster".

Jeremy Speller has been involved with the UCL Web presence since 1995 and is now Head of Web Services. He is currently working on the migration of UCL's central materials to a Zope/Silva-based CMS and is taking forward development of an enterprise portal. Jeremy is also involved with development of services to provide the student experience of the future and has particular interest in the use of handheld and mobile devices. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy and his colleague Ian Bartlett gave a plenary talk on "Publish and Be Damned: Re-purposing in the Real World". Jeremy can be contacted at j.speller AT ucl.ac.uk

Stephen Emmott is the Head of Web Services at the London School of Economics & Political Science (LSE) where he leads a team of 10 delivering the LSE's Web site, portal ("LSE for You") and document management services. Prior to this he was the Editor of Web Services at King's College London (1997 to 2000) and has worked a total of 9 years in higher education and 3 years in industry. His background is in cognitive science and he is currently leading an initiative to adopt PRINCE2 at LSE. Stephen gave a plenary talk on "Customers, Suppliers, and the Need for Partnerships". Stephen can be contacted at stephen.emmott AT lse.ac.uk

Miles Banbery is the Web Editor at the University of Kent. Miles manages the University Web Team, a small group of people within Communications & Development at the University of Kent. Communications & Development's remit covers internal communications, corporate publications (largely student recruitment support), congregations (graduation ceremonies) and events, alumni relations, press and media relations and development and fund raising. Miles is a member of the Programme Committee and was chair of the final morning including the panel session on "Responding To The CMS Challenge". Contact details in hCard format Miles Banbery can be contacted at m.e.c.banbery AT kent.ac.uk

Professor Mark Clark became the Director of Information Systems at The Victoria University of Manchester in September 2001 and his role encompasses responsibilities for all University IS as well as providing hosting for the Research Council's National Supercomputing Service, CSAR, and the JISC's National Data Services incorporating MIMAS, as well as many other services. With the merger of the old Victoria University of Manchester and UMIST, Mark was appointed as Director of Information Systems, and has overseen the restructuring of computing support for the new institution, The University of Manchester, incorporated in October 2004. Previously Mark held the post of Director of Academic Information Systems at the University of Salford for six years (a converged service where he had responsibility for both Library and Computing). Prior to that he was Director of Computing at the University of Essex where he also held a Senior Lectureship in the Department of Electrical Systems Engineering, researching and teaching in the area of networks and computing systems. Mark holds a BSc and MSc in Electrical Engineering (Digital Systems and Telecommunications), and his PhD subject was speech coding using digital adaptive delta modulation. Mark was invited to join the UKERNA Board as HEFCE nominated Director; he also is the Chair of Internet Facilitators Ltd and of Net North West Ltd. Mark gave a plenary talk on "Challenges at The University of Manchester arising from Project UNITY".

Scott Wilson works for CETIS. He was initially responsible for turning the CETIS site into THE portal for learning technology standards. Scott is an Assistant Director of CETIS, and has a special interest in standards for infrastructure and enterprise integration. Scott spoke in a panel session on Web 2.0. Scott can be contacted at s.wilson@bangor.ac.uk.

Ranjit Sidhu is a Sitestat Account Manager for Nedstat, European leader in Web site analytics. Nedstat are the Gold Sponsors for this year's workshop. Ranjit has been at Nedstat since the end of 2004, working closely with the University Sector to understand their Web analytics requirements. He now account manages over 20 UK universities that are using Sitestat to improve their online performance. He played an important role in the creation of benchmarking statistics for the university sector (Sector Statistics) and Nedstat's 'Get more online Education' free event in April 2006. Previously, Ranjit attained a law degree at University of Leeds and LPC from College of Law. He has worked within the Education and Government sector including Kings College University and The Western Austalian Governement. Ranjit gave a plenary talk on "Sector Stats". Ranjit can be contacted at R.Sidhu@nedstat.com.

Chris Scott is one of the three founders of Headscape. He has 17 years experience of working in IT and new media, mainly in project management, consulting and business development roles. Chris has worked both in the Higher Education sector, including as a founder of a highly successful IT consulting unit at the University of Southampton, and for many of Headscape's HE sector clients. Professionalism and quality of service are at the heart of Chris's vision for Headscape. His experience of working with organisations including Boots the Chemist, ICI, Lloyds TSB, Reuters, Somerfield Stores, The National Trust and Unilever have helped set Headscape's standards. Chris gave a plenary talk on Real World Emerging Technologies. Chris can be contacted at chris.scott@headscape.co.uk.

Stephen Pope works for Eduserv and is a R&D CMS Specialist. Stephen participated in a debate on "CMS: Challenging the Consensus". Stephen can be contacted at stephen.pope@eduserv.org.uk.

Kate Forbes-Pitt has 15 years experience of working with electronic document management systems. She started working with paper based systems, electronically generated, at London Borough of Lambeth in 1991. She joined the LSE in 1999 to procure and implement a new electronic document management system. In addition, during the last 15 years, she has completed two degrees at LSE, and now pursues document and content management as areas of academic research. She has spoken about document management at many conferences, has recently published on the structure of documents and content and is currently researching the effects of electronic documents on work ownership and identity. Kate gave a plenary talk on "Delivering Information: Document vs. Content". Kate can be contacted at K.Forbes-Pitt@lse.ac.uk

Helen has worked at the University of Southampton for just over three years. Prior to working at the University, she worked at a national charity and before that for the National Union of Students. Helen was due to give a plenary talk on "Web 2.0 and Brand: Theory and Practice" and facilitate a workshop on "Using Web 2.0 Technologies to Support a Brand Focused Marketing Strategy" both with James Souttar. However due to illness she was unable to attend.

Michael Smethurst is a Senior Information Architect at BBC Audio and Music interested in building highly linked data driven websites that are accessible for people, machines and search engines. Michael gave a plenary talk entitled "How the BBC make Web sites" with Matthew Wood.

Joe Nicholls is a Principal Consultant in the Strategy and Enablement Group; part of the Information Services Directorate at Cardiff University. He has over 20 years experience in Higher Education, with a background in Psychology, Human-Computer Interaction, Learning Technologies and Web related services. His current work focuses on identifying technologies and methodologies that can be employed to improve the awareness, access to, and use of University services. He is particularly interested in the process of gathering and managing service requirements, the educational role of service providers and the potential of enterprise architecture as an approach to enabling organisational change. Joe gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with David Harrison.

David Harrison is Assistant Director of Information Services at Cardiff University with responsibility for Strategy and Engagement. He had previously been a Director and a Head of Service at two other universities. He is also a past-Chair of the Universities and Colleges Information Systems Association (UCISA) and CEO of Welsh Networking. He has an interest in how emergent technologies from external providers (especially Web 2.0 tools) can be accommodated within traditional service delivery models but more especially he is interested in the cultural change agenda that needs to be considered in ensuring successful implementation and take-up of new technologies. In this, the role of enablement and education become of paramount importance, as does the concept of partnership working both within and outside the enterprise. David gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with Joe Nicholls.

Christopher Gutteridge has been running the Web Systems for the School of Electronics and Computer Science at the University of Southampton, since 1997 and still isn't bored. He is also lead developer of the award winning EPrints repository software, used by hundreds of organisations. He strongly believes that tedious work should be done by computers, not people. Christopher gave a plenary talk entitled "Lightweight Web Management".

Dave Flanders is a programme manager at JISC where he works as part of the Information Environment team. Previously he has worked at the University of London and British Library in building cutting edge technologies specific to teachers, researchers, curators, librarians, administrators and learners. His experience working as developer, usability expert and manager provides a unique perspective on how innovation occurs across teams in the modern Web Environment. David will be talking on innovation and why it is essential (especially in times of recession) for institutions to take risks. Dave gave a video presentation of a plenary talk entitled "Agile Prototyping in Academia".

James Currall is a statistician who has always worked in multi-disciplinary environments. He has been involved in the support of software, ICT planning and user support and training at the University of Glasgow for nearly 20 years. His main job currently is as Director of Information Strategy where he interacts with records managers, archivists, librarians, information technologists, academics and university managers. From a position of being none of the above, James has on a number of occasions been described as an iconoclast as he does not hold dear much of the 'baggage' that these professions have accumulated through time. For two years he was on secondment to the University Learning and Teaching Centre, transforming the support of the University Virtual Learning Environment (Moodle) from a tool for enthusiasts into a well supported and managed service, during which time he was very much involved in the management and strategic planning of ICT in Learning and Teaching. James is also a Senior Research Fellow in the Humanities Advanced Technology and Information Institute (HATII), where he has, for the last ten years, been developing applied research into information issues drawing on his service and strategic experience and also more theoretical work on the nature of digital objects and the problems associated with their management, security and retention. James has been involved with the highly successful Glasgow MSc course in Information Management and Preservation since its inception, in which he teaches about the transition from storage of information on physical to digital media, the management and preservation of digital materials, information security, the role of numbers as information and a variety of other topics including risk and information management as an investment. In this latter context he was the Project Director of the espida project which developed a sustainable business-focussed model for digital preservation. James gave a plenary talk entitled "What is the Web?".

Debbie Nicholson has worked in Web and Learning Technology (WaLT) at the University of Essex for 8 years as a Web Developer, and more recently as WaLT Project Manager. Debbie is currently project managing the relocation of all the University Professional Service web content from individual office based sites, to audience based content incorporated in to the corporate site and design. Debbie chaired the day 2 morning session.

Ranjit Sidhu (or SiD) is founder of statistics into Decisions (or SiD). Around 1998 Ranjit fell into the internet space whilst trying to run away from a career in law. Since then he has worked at several internet based companies, but has found his niche in analysis and helping clients understand what is going on in the internet ether and how to use that information to improve what they do. Around 4 years ago he set up SiD, Statistics into Decisions in Sydney - since then the company has, happily, found a market for its basic ethos on making information relevant and something that can be used so much so that it now works with many top blue chip companies as well as governmental clients both in the UK and Australia. SiD's second office is in Perth, Scotland. Ranjit will be giving a plenary talk entitled "'So what do you do exactly?' In challenging times justifying the roles of the web teams".

Damian Steer is a senior technical researcher at the Institute for Learning and Research Technology, University of Bristol. He is part of the Web Futures group, which focuses on the use of new web technologies in Higher Education. Web Futures has been particularly concerned with the semantic web / linked data, authorisation, the social web, and more recently mobile web technologies. Recent projects include: Research Revealed, which is examining the integration and exploitation of research information; Visualising China, an exploration of a historical photograph collection; and Mobile Campus Assistant, which makes existing campus-related information available to University of Bristol students via their location-aware smart phones. Damian will be giving a plenary talk entitled "Mobile Web and Campus Assistant".

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Director of Learning & Media Services which, along with the Web, covers AV, design, learning technology, multimedia and photography. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy will be giving a plenary talk entitled "It's all gone horribly wrong: disaster communication in a crisis".

Chris Sexton is Director of Corporate Information and Computing Services at the University of Sheffield. Chris will be giving a plenary talk entitled "The Web in Turbulent Times".

Josef Lapka is a member of the Web Applications Team at Canterbury Christ Church University. Suraj will be giving a plenary talk entitled "StudentNET Portal", part of the Doing the Day Job session.

James Lappin is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records. James is the co-author of Northumbria University's 'Investigation into the use of SharePoint in UK Higher Education Institutions' published in January 2010. He is an accredited trainer for the European Commission, for whom he provides records management training. James obtained his MA in Archives and Records Management at UCL in 1994, after which he held records management roles at The National Archives, the London Borough of Hammersmith and Fulham, and the Wellcome Trust. He worked as a consultant and trainer for TFPL between 2004 and 2008, before founding his company Thinking Records, at the start of 2009. James will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with Peter Gilbert, part of the Doing the Day Job session.

Suraj Kika is the CEO and founder of Jadu, a global CMS software vendor that specialises in enterprise web content management, transactional and search systems. Jadu has implemented for both Public and Private Sectors, Higher Education and NFP markets. After just seven years the company is one of the leading CMS vendors in the UK with aggressive growth across the globe. Suraj has shaped the functionality of Jadu CMS around enterprise 2.0 and social media, making Jadu one of the first CMS systems to deploy personalisation, blogging, social media, podcasting, image and video content management as standard features. Jadu recently announced the first CMS client for Twitter taking the micro blogging service into the enterprise for brand management and moderated publishing to social networks. The MyJadu API, a RESTful interface to the Jadu CMS, provides organisations with rapid interoperability and the ability to capitalize on their content and data through WebServices. Suraj started his career in publishing and then worked in graphic design and marketing before moving into online marketing and eCommerce development at Electrocomponents PLC. Suraj will be giving a plenary talk entitled "Social Networking", part of the Doing the Day Job session.

Susan Farrell is a web consultant with a background in information science. Her career has spanned everything from abstracting and editing to website development and content management system implementations. Having spent the last few years as Head of Web and Portal Services at King's College London, Susan set up her own company, Susan Farrell Consulting Ltd, in January 2010. The company specialises in helping clients to maximise the effectiveness of their web presence and does this by: developing and implementing web, digital and content strategies; driving website redesign and development projects; ensuring the optimum user experience through stakeholder engagement and user research; and aiming for high levels of usability through excellent content management. Susan gained a BSc in Biology from Durham University many years ago, and an MSc in Information Science from Sheffield University almost as long ago, and certainly long before the web was even dreamed about! Susan will be giving a plenary talk entitled "Are web managers still needed when everyone is a web 'expert'?".

Phil Wilson is a Web Developer working at the University of Bath. He has been writing enterprise Java applications for the past five years and has previously delivered talks on Microformats, Wikis and extreme programming. In his free time he writes code for distributed syndication tools and exploring and sharing the social graph. His blog is philwilson.org: a geek commodity. Phil facilitated a workshop on "What's the Point of having Developers in a Web 2.0 World?" with Tom Natt.

Nicholas Watson is the media account manager for Corporate Projects for Learning and Teaching Solutions (LTS) - the media production arm of the Open University (OU). He is responsible for production of Open Educational Resources such as OpenLearn, iTunes U and YouTube. Nicholas facilitated a workshop on "Podcasting and iTunes U: Institutional Approaches to Scaleable Service" with Jeremy Speller. Nicholas can be contacted at n.watson@open.ac.uk

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Head of Media Services which, along with the Web, covers AV, illustration, multimedia and photography. He is currently working integrating the new department to provide rich media services for UCL customers. Jeremy is at present directing a major project to deliver podcasting production and delivery at the institutional level. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy facilitated a workshop on "Top-down Bottom-up Podcasting: Institutional Approaches to Scaleable Service" with Nicholas Watson.

David Sloan is Project lead of the University of Dundee's Digital Media Access Group, a research and consultancy unit specialising in accessibility of ICT to disabled and older people. He also runs the University's Web Accessibility Support Service, and has carried out several accessibility reviews of web authoring tools, including a content management system, VLE and e-assessment software. David facilitated a workshop on "The 'other' Accessibility Guidelines - the Importance of Authoring Tool Accessibility Evaluation in a Web 2.0 World".

The Revd Gareth Saunders interests lie primarily in information architecture, XHTML, CSS, accessibility, usability and helping to make sure that people can find the information they are looking for. Gareth studied Divinity (Practical Theology and Christian Ethics) at St Mary's College, University of St Andrews; he then had jobs in a Borders textile mill and with homeless young people in London before returning to Scotland to complete a Masters at New College, University of Edinburgh and work as a Scottish Episcopalian priest in Inverness and Edinburgh. In 2006 Gareth made the seamless transition from full-time parish ministry to focus on the Web and Information Architecture: having pastoral care for Web users, if you like. He is a member of the Information Architecture Institute and is a regular blogger. Gareth facilitated a workshop on "Mind Mapping for Effective Content Management" with Stephen Evans.

Andy Ramsden has recently started as the Head of e-Learning at the University of Bath. In this capacity he is charged with contributing to both the strategic and operational aspects of elearning development at the Institution. In terms of his own research, his interests are in the effective uses of emergent technologies for teaching and learning. In particular, the use of Web 2.0 and mobile technologies on the learning and teaching landscape. He regularly presents and facilitates workshops on this and other topics with the UK. He also sits on the Steering Group of the nationally funded Podcasting for Pedagogical Purposes SIG. Many of his findings and reflections on the use of emergent technologies within Higher Education can be found on his mobile-learning blog. Andy facilitated a workshop on "Embracing Web 2.0 Technologies to Grease the Wheels of Team Cohesion" with Marieke Guy.

Debbie Nicholson has worked in the Web Support Unit (WSU) at the University of Essex for 6 years. As well as working as part of the Web Design Team, responsible for the maintenance and development of the University corporate pages, Web site design and Web related support and training for staff, Debbie is currently working as a project manager for the Unit. Debbie has just project managed the rebuild of the new University Web site, and is busy planning phase 2 which will look at delivery of web information from departments and sections and the introduction of new Faculties. Debbie facilitated a workshop on "Hands Up if You Haven't done Yours Yet..." with Keith Brooke.

Kwansuree Jiamton is the ICT Manager at the Health Sciences and Practice Subject Centre; part of the HE Academy. Working at King's College London since 2000, she has an active role in Web site development and interoperability, e-learning projects and strategic planning. Kwansuree facilitated a workshop on "The Real Information Environment" with Martin Poulter.

Dan Jackson is the Web Team Leader at City University London. He is part of a small team responsible for the maintenance and development of the University Web site, CMS and related systems and applications. During his time at the University Dan has overseen a site redesign and an accessibility audit. He has over 7 years experience in Web development, and his interests include Web standards, usability, accessibility, client-side coding and PHP. Dan facilitated a workshop on "Coping with Forms: Implementing a Web Form Management Application".

Tony Hirst is an itinerant academic in the Department of Communication and Systems, and member of the Socialearn core project team. He blogs regularly about educational Web technologies and RSS feed powered mashups at http://ouseful.info/ (although most of his readers would being admit to being confused by most of the posts, most of the time). Tony will be facilitating a workshop on "Introducing Socialearn".

Claire Gibbons is now the Web Manager for the University of Bradford (previously the Web Officer since September 2000), working within the department of Marketing and Communications, and responsible for the management of the University's new Web Team. Claire is responsible for the University's 'corporate Web' and works closely with departments and Schools to ensure consistency of University brand and message as well as compliance with standards and legislation, such as SENDA and the University's own Code of Practice for Web Based Materials. Claire is nearing the end of the Chartered Management Institute Diploma in Management - which has sparked her recent (and slightly obsessive) interest in organisational culture, 'people' and 'behaviours'. Claire has been a member of the Web CMS Project core team since October 2005. Claire facilitated a workshop on "Web CMS and University Web Teams Part II - the Never Ending Story?" with Russell Allen.

Stephen Emmott is the Head of Web Services at the London School of Economics and Political Science. He previously worked as the Editor of the King's Information Service at King's College London (1997 to 2000). Stephen facilitated a workshop on "Tactics to Strategy, and Back Again".

Prior to becoming the University of St Andrews Web Manager, Stephen Evans was an IT manager and research scientist at Cambridge University, where he developed intranet and Web database applications for a magnetic resonance imaging (MRI) laboratory. During his research career he imaged the inside of a wide variety of objects including melons, strawberries and knees! While MRI was a fascinating technique, he gained more satisfaction from developing Web-based solutions to help others with their research. Steve is now responsible for the management and development of the University of St Andrews Web site. This includes managing the University's content management system. In addition, his role includes supporting and assisting all service Units and Schools with any Web related matters. His main interests are information architecture and developing solutions to enhance the ways the Web is used to organise and disseminate information. Stephen facilitated a workshop on "Mind Mapping for Effective Content Management" with Gareth Saunders.

Mike Ellis has just emerged from 7 years working as Head of Web for the National Museum of Science and Industry, UK, which comprises the Science Museum in London, Media Museum in Bradford and Railway Museum in York. Mike is now working for a Bath-based company called Eduserv who are a not for profit IT services group. Mike's interests are in user generated content, Web 2.0, ubiquitous computing and innovation and how to lever these for maximum benefit in cultural institutions. Mike facilitated a workshop on "Mashups: More than Maps".

Russell Allen is the Project Manager for the University of Bradford's Portal and Web CMS projects. Russell has spent the last sixteen years as a project manager delivering non-succession funded IT innovation and development projects in both public and private sector organisations. Projects have included implementing the University of Sheffield's career management skills Web site, on-line remote training for under-employed graduates in recruitment agencies, setting up community IT resources via the government's UK Online programme and developing community engagement projects via the e-citizen and e-government programs. Funders have included HEFC, DFES, ESF, SRB and lottery funding. His current job at the University of Bradford is to deliver a Web CMS, amongst other things, as part of the University's e-strategy. Russell facilitated a workshop on "Web CMS and University Web Teams Part II - the Never Ending Story? with Claire Gibbons.

Steven Warburton is an e-learning ICT manager at King's College London with a wealth of experience in the implementation and evaluation of learning technology within a variety of educational settings. He has managed both technical and pedagogically driven e-learning projects that have included work on personal publishing tools, social software, virtual learning environments, and the development of blended teaching programmes. Steven gave a plenary talk on "What does 'Community of Practice' mean for Institutional Web Managers?".

Alison Wildish is Head of Web Services at Edge Hill University where, for the past seven years, she has led a team responsible for the development of the corporate Web site(s), intranet sites and Web services. Prior to joining Edge Hill, Alison was developing Web applications in the commercial sector. Alison has an active interest in the opportunities offered by personalisation and user owned technologies and gave a plenary talk on "Let the Students do the Talking...."

Dr Miranda Stephenson was heavily involved in establishing the National Science Learning Centre which is based on the University of York campus. Miranda welcomed delegates to the University of York at the start of the Institutional Web Management Workshop 2007 event.

John Harrison is the CEO of Maxsi. Maxsi are developers of eVisit Analyst, a range of advanced Web site analysis tools used by universities such as Northumbria and Exeter. John participated in the panel session on "Dealing with the Commercial World: Saviour or Satan?"

Isabel Allen, independent consultant, former head of eBusiness, Nottingham Trent University. Isabel participated in the panel session on "Dealing with the Commercial World: Saviour or Satan?"

Ewan McIntosh will be giving a Plenary Talk on Unleashing the Tribe. University and 'real life' are often seen as distinct entities by students, and employers. Outside academia huge changes in the way we interact and how knowledge is shared and analysed have been afoot for some time. A generation of Bebo Boomers are repeating the solidarity and participation witnessed by the baby boomers forty years ago. The net, gaming and mobile technologies are encouraging more collaboration across greater distances and cultures than ever before. Such stories should be encouraging rapid change in the nature of schooling. So what are the main routes down which educators could go and what are the main challenges to overcome?

The Institutional Repository (IR) had a meteoric rise to fame. In a brief blaze of glory, it was heralded as the facilitator of a free exchange of information within the academic research community - a faster, cheaper and more effective way to conduct scholarly communications in the twenty-first century. Then, just as quickly, fame changed to infamy. The technology, the ownership, and the very ideal of the IR has been called into question by many and varied voices in the wider academic community and beyond. I would like to explore the really controversial aspects of the IR, and ask my audience to consider that perhaps, just perhaps, there was something useful there all along.

James Currall will be giving a Plenary Talk on The Tangled Web is but a Fleeting Dream ... but then again... "Just a quick phone call to ask you if you could set up something to archive the University Web site, it should be pretty straight-forward for someone with your technical know-how." It is only a matter of time before someone in "Corporate Communications", the " Freedom of Information Office" or some similar department comes to you with this sort of request. How would you (have you) react(ed) to it? Many acres of virtual text have been penned on the subject of Web archiving (a fair proportion of them no longer available because the sites no longer exist:-) One of the major problems, which is well illustrated by the Wikipedia article on the subject, is that most authors have concentrated almost entirely on "How?" to do it and the (technical) difficulties that arise. The speaker will argue that "How?" is the least of your problems. What is your institutional web site for and what purpose is archiving it supposed to serve. To put it another way, the questions: "What?", "Why?", "When?" and "Where?" come well before deciding if the "Who?" is you, or trying to determine "How?". As usual Currall asks awkward questions and never seems to provide any useful answers, just turning seemingly simple problems in complex, issue-strewn minefields. He hasn't written the talk yet, but you can be sure that it will raise some very fundamental issues and give you something serious to think about and discuss and aside from manufacturing Shakespearean quotes, will probably quote from the most read book in the English Language, although you might feel the need to check that he isn't just making it up!