industry

Libya’s Oil Industry in 2024: Challenges and Prospects

In 2024, Libya’s oil industry is navigating a complex landscape marked by both significant challenges and promising opportunities. The Libyan National Oil Corporation (NOC) has set ambitious goals to increase production capacity to two million barrels per day within the next three to five years. Currently, the country produces approximately 1.3 million barrels per day, with plans to boost this by an additional 100,000 barrels per day by the end of the year. Despite these aspirations, Libya’s oil sector continues to grapple with political instability. The country faces ongoing clashes between rival governments, which have historically disrupted oil production and exports. In recent years, these conflicts have led to the shutdown of key oil fields and ports, severely impacting the nation’s oil output and revenues. However, there are signs of recovery and growth. The NOC is preparing to launch its first oil and gas licensing round in nearly two decades, aiming to attract international investment and revitalize exploration activities. This initiative is part of a broader strategy to enhance production and reduce the burning of associated gas by 83% by 2030. Additionally, Libya is making strides in infrastructure development. A notable project is the $600-million oil refinery near the El...




industry

NNPC’s $6bn Debt Admission: Impact on Nigeria’s Oil Industry

The Nigerian National Petroleum Corporation (NNPC), a state-owned entity, recently acknowledged its substantial debt of $6 billion to petrol suppliers. This admission, made in early September 2024, marks a significant development in the Nigerian oil industry, which has been grappling with various challenges. The debt revelation came after months of speculation and denials. The NNPC’s financial strain has been attributed to the gap between fixed pump prices and international fuel costs, exacerbated by the removal of fuel subsidies in 2023. This policy change led to a sharp increase in petrol prices, with motorists now paying over 45% more per litre. The financial burden has had a ripple effect on the NNPC’s operations and the broader oil industry. Suppliers have reduced the volume of petrol provided to the NNPC, resulting in a six-week-long petrol scarcity across Nigeria. This scarcity has caused significant disruptions in daily life and economic activities, highlighting the critical role of the NNPC in ensuring national energy security. Despite these challenges, the NNPC reported record crude oil sales of N14 trillion ($8.6 billion) in 2023, a substantial increase from the previous year. However, the company’s ambitious target of achieving two million barrels per day of crude oil production...




industry

GlobalData Report: Oil and Gas Industry Slows Energy Transition Efforts

According to the latest GlobalData report, the oil and gas industry is experiencing a slowdown in its energy transition efforts. The report highlights that despite the growing global emphasis on sustainability and reducing carbon emissions, the pace at which the oil and gas sector is adopting renewable energy and other green technologies has decelerated. This slowdown is attributed to several factors, including economic uncertainties and fluctuating oil prices. Investment Shifts and Challenges The report points out that while there has been a significant investment in renewable energy projects, the overall commitment from major oil and gas companies has not met the expected levels. Companies are facing challenges in balancing their traditional fossil fuel operations with the need to invest in cleaner energy sources. The economic pressures and the need to maintain profitability in a volatile market have led to a cautious approach towards large-scale investments in renewable energy. Ravindra Puranik, Oil and Gas Analyst at GlobalData, commented on the impact of the Russia-Ukraine war on energy security. He noted that the resultant supply chain disruptions have driven countries towards readily available fossil fuels, thereby boosting oil and gas demand. Puranik also highlighted that the push for energy self-reliance and high...




industry

Eurotech Launches Industry’s First Cybersecurity-certified Modular Gateway - ReliaGATE 15A-14

PRZOOM - Newswire (press release) - Tue, 12 Nov 2024 00:00:00 -0500, Amaro Italy - One highly configurable certified solution for a wide range of IoT applications: eliminates custom design costs, speeds up global deployment, and simplifies connectivity while substantially cutting compliance efforts - Eurotech.com



  • IT Security / Anti-Spam / Cybersecurity

industry

DepoIQ Launches CrossView, Strengthening Its Position as the Industry Leader in AI for Depositions

DepoIQ is excited to announce the launch of CrossView, a new AI-powered tool designed to enhance the review of deposition materials for complex litigation. This innovative platform leverages proprietary Behavioral AI to identify discrepancies and highlight patterns, enabling legal teams to conduct more precise and strategic analyses. "With CrossView, we’re empowering litigation teams to spot critical insights faster [PR.com]




industry

Bigfella Auto Express: Innovating the Auto Transport Industry with a Customer-Centric Approach

Andre Bramwell brings his innovative, customer-first approach to the auto transport industry with Bigfella Auto Express, offering flexibility and transparency in car shipping. [PR.com]




industry

NAFA Honors Passionate Industry Champion Rod Mims with 2024 Bo Johnson Spirit Award

NAFA, the National Association for Fixed Annuities, presented revered distribution leader Rod Mims with the 2024 Bo Johnson Spirit Award for Lifetime Achievement for his unwavering commitment to the financial services industry. [PR.com]




industry

GCIA Donates $2500 to Collision Industry Foundation

The Georgia Collision Industry Association (GCIA) presented a $2,500 check to the Collision Industry Foundation (CIF) at the SEMA Show in Las Vegas, Nev. This donation reflects the GCIA’s commitment to supporting the collision repair community and assisting industry professionals in need. The funds will aid CIF in its mission to provide crucial support during […]

The post GCIA Donates $2500 to Collision Industry Foundation appeared first on CollisionWeek.



  • News
  • Collision Industry Foundation
  • Donations
  • Georgia Collision Industry Association

industry

Women’s Industry Network Opens 2025 Most Influential Women Nominations

Submissions for the awards are open through January 5. The Women’s Industry Network (WIN) announced that nominations for its Most Influential Women (MIW) awards have officially opened. Considered one of the collision repair industry’s highest honors, nominations will be accepted through January 5, 2025. The nomination form is available online. The Class of 2025 MIW […]

The post Women’s Industry Network Opens 2025 Most Influential Women Nominations appeared first on CollisionWeek.




industry

Legal Industry News August 2021 Law Firm Hiring, Legal Innovation & Pro Bono

Legal Industry News August 2021: Law Firm Hiring, Legal Innovation & Pro Bono https://ift.tt/3CQgF0K




industry

Craft beer industry growth fuelling demand for skilled brewers

MEDIA RELEASE 29 February 2016 Craft beer industry growth fuelling demand for skilled brewers Attracting and retaining highly-skilled brewers is the vital next step in continuing the growth trajectory of New Zealand’s brewing industry, says the Brewers Guild of New Zealand. Already a $2.2 billion industry in this country, growth in the number of professional brewing operations has continued in response increasing thirst for Kiwi beer overseas. That growth has put the heat on breweries to recruit and retain skilled personnel, said Brewers Guild president Emma McCashin. “The number of professional brewing operations in New Zealand has almost trebled in […]




industry

The Chinese Podcast Industry is Not really podcasting as Americans think of it, but it is fascinating

Johanna Zorn is leaving the Third Coast Festival. The executive director and co-founder of the Chicago-based audio documentary conference will be departing in the fall, and the search for her replacement will kick off later this week. The move was announced Wednesday through a letter published on the Third Coast website.

Obviously, this is a major development for the beloved conference, which has become one of the most, if not the most important gatherings for radio and podcast producers since its founding almost two decades ago. Third Coast grew particularly quickly over the past few years — tracking the growth spurt in the audio world around it — the biggest expression of which was the decision to shift the festival towards an annualized schedule in 2016. (It was previously held every two years.)

complete article




industry

The podcast industry expected to create $1 billion in annual revenue by 2021

The podcast industry is growing fast; the industry generated an estimated $479.1 million in revenue in 2018 and is expected to produce more than $1 billion by 2021, according to a new report from the Interactive Advertising Bureau (IAB) and PwC. The latest revenue figure represents an increase of 53 percent in just a year.

The shift to podcast ads backs up what industry titans, like Spotify, have been saying for months. The company plans to spend up to $500 million this year on podcast-related acquisitions.

complete article




industry

Music Industry Keeps Hope For Podcast Growth

Podcastings growth took a dip during the pandemic as listeners adopted new routines guided by social distancing. Despite the drop, streaming and other music industry players that have made significant investments in audio entertainment–including podcasters themselves–remain hopeful that the decline is temporary, and that podcasts will continue to be a significant source of business growth.




industry

2020 In Podcasting: An Industry Takes Shape

The year that is coming to an end was a pivotal one in the development of podcasting as an industry. The major business models, players, and axes of power are coming into focus as the industry matures.

Prognostications about the future of podcasting often boil down to a simple question: will podcasting will end up looking more like digital music or digital television? In the music industry, people have access to the same enormous catalog of music (more or less), through several different services, either for a monthly subscription fee or free with ads. In television, there is no single place to get “all” TV shows; instead there’s a growing number of mostly paid subscription digital platforms with distinct (if slightly overlapping) subsets of the universe of content.

The events of the past year tell us that the answer to that question is some of each. Podcasting looks like it’s headed towards a two-tiered future, where the lower tier looks like YouTube or Spotify Free and the higher tier looks like Netflix  or Hulu.




industry

Podcasting Market Size – Industry Analysis, Share, Growth, Trends, Top Key Players and Regional Forecast 2020-2027

As per the research report titled Global Podcasting Market Size study, by Genre, by Format (Interviews, Panels, Solo, Conversational) and Regional Forecasts 2020-2027 available with Market Study Report LLC, global podcasting market is expected to witness unprecedented growth during 2020-2027.

According to the business intelligence report, emphasis among podcast production studios on the distribution and production of their content on audio platforms such as Spotify, coupled with emergence of high bandwidth, and personal digital assistants are augmenting the growth of global podcasting market size.

Increasing penetration of internet as well as smartphones, inclination towards audio and music content, growing acceptance of audio broadcasting content, and escalating demand for podcasts are stimulating the global podcasting market outlook. Citing an instance, the IDC (International Data Corporation) recorded shipment of around 369.8 million units of smartphones by vendors in the fourth quarter of 2019.

Leading players that define global podcasting industry trends are TuneIn Inc., Stitcher Radio, Spotify AB, SoundCloud, Entercom Communications Corporation, Pandora Media LLC, Megaphone LLC, iHeartMedia Inc., and Apple Inc.

On the contrary, storage space issues and high costs associated with podcasting are expected to impede the industry expansion throughout the analysis timeframe.




industry

How the Podcast Industry Found a Voice During the COVID-19 Pandemic

When the pandemic hit us, nobody anticipated the extent to which it would alter our lives. Just over a year ago, the coronavirus was spreading only in the unfamiliar region of China’s Hubei province. Today, every major country is reeling under its effects, with people trying to balance work, home and social wellbeing. While our routines remained restricted due to imposed limitations on movement, it has provided us additional time to spend at home.

Moreover, the work-from-home phenomenon has given employees the flexibility to accommodate the various facets of everyday life. People now have a myriad of options to pick and keep them entertained and connected to the world. Over the months since the initial lockdowns, there is a significant buzz, with reports suggesting a spike in mobile phone usage, online shopping, OTT video content and podcasting.




industry

RecordForAll Received Industry Nomination for Best Sound Program for 2007

The Shareware Industry Awards Foundation has announced that RecordForAll is nominated for Best Sound Program or Utility for the year 2007. Since 1992, the Shareware Industry Awards have been honoring and acknowledging the very best software. The Shareware Industry Awards are selected by a group of industry professionals that nominate and vote based on a programs merits. The award winners will be announced July 15, 2007 at the annual Software Industry Conference, held this year in Denver Colorado.

RecordForAll is desktop application for recording and editing audio files and was designed specifically for podcasters. With RecordForAll, podcasters have the ability to easily record new audio files from scratch, or edit and enhance existing audio files. RecordForAll has reduced the learning curve, making audio recording easy even for beginners.

RecordForAll allows podcasters to layer, synchronize and transition multiple audio tracks making it easier for podcasters to create transitional effects between show segments or insert advertisements into their podcasts. Simply put, RecordForAll is an all-in-one recording studio that assists users in recording, editing and mixing their podcasts.

RecordForAll version 1 requires Windows XP or 32 bit Vista running on a Pentium-class computer. RecordForAll costs $39.95, and may be purchased securely online at http://www.recordforall.com. RecordForAll can also be purchased as part of a podcasting bundle that includes FeedForAll for only $ 69.95. You can download a free fully-functional 30-day trial from the same web address.

For more information contact, NotePage, Inc. at PO Box 296, Hanover, MA 02339. Phone: 781-829-0500. Fax: 781-582-1869. E-mail: sales@recordforall.com . Internet: http://www.recordforall.com.

Additional information on the 2007 Software Industry Conference can be found at http://www.sic.org.




industry

RecordForAll Wins Industry Recognition

RecordForAll, audio recording and editing software for podcasters, took home top honors at the recent 2007 Shareware Industry Awards ceremony, by recieiving the award for the Best Sound Program. The Shareware Industry Awards are the Oscars of the software industry, recognizing outstanding software programs sold utilizing a marketing method that allows users to try the software prior to making a purchase decision.




industry

Saskatchewan Pork Industry Symposium Offers Pork Producers, Industry Leaders, Government Representatives, Suppliers Networking Opportunities

Farmscape for November 1, 2024

The Communications and Marketing Coordinator with Sask Pork says the 47th edition of Saskatchewan Pork Industry Symposium will provide an opportunity for pork producers to learn the latest in research and technology development, to interact with government officials and industry leaders and to network.
The Saskatchewan Pork Development Board's Saskatchewan Pork Industry Symposium 2024 is scheduled for Saskatoon Tuesday and Wednesday.
Sask Pork Communications and Marketing Coordinator Steve Seto says the symposium focusses on fostering an environment that supports sustainability, efficiency and profitability.

Quote-Steve Seto-Saskatchewan Pork Development Board:
The symposium is our annual event where many of our producers come to Saskatoon for two days.
It does give our producers a great opportunity to talk with industry leaders.
Water quality is probably going to be a big one, just making sure that the water quality up to par.
The changes to the Code of practice with the Canadian pork Council will probably be discussed.
Funding and government grants, I assume will be a big talking point between producers and some of the government officials that will be there.
Always trying to make things more sustainable and efficient and helping our producers be profitable is kind of our main goal every year, making sure the industry is very strong going forward.
Those are going to be some of the key highlights but it's also a great opportunity to just talk and network not only with other producers but industry leaders.
We've been doing it now for 47 years and it's a really good opportunity for people to come together.

Anyone interested in learning more about or registering for Saskatchewan Pork Industry Symposium 2024 can do so through the Sask Pork website at saskpork.com.
For more visit Farmscape.Ca.
Bruce Cochrane.


       *Farmscape is produced on behalf of North America’s pork producers




industry

Audio Special Report from Saskatchewan Pork Industry Symposium 2024 in Saskatoon November 5 and 6

Saskatchewan Pork Industry Symposium Audio Special for November 7, 2024

Ken Engele, the Manager of Knowledge Transfer with the Prairie Swine Centre, discusses “Taking Care of Basics-Measuring On-Farm Best Management Practices.”
Runs 6:31
https://fsaudio.farmscape.com/2024/11/engele-241105.mp3

Dr. Temple Grandin, an Animal Science Professor with Colorado State University, facilitates “A Discussion on Pig Handling and Welfare.”
Runs 13:08
https://fsaudio.farmscape.com/2024/11/grandin-241105.mp3

Dr. Martyna Lagoda, a Post Doctoral Fellow with the University of Saskatchewan, discusses “Advancing swine welfare practices to empower your industry: Outcomes and future directions from the NSERC Chair in Swine Welfare.”
Runs 8:00
https://fsaudio.farmscape.com/2024/11/lagoda-241105.mp3

Dr. Raj Sharma, a Post Doctoral Research Fellow with the University of Nebraska-Lincoln “Enhancing the future of pork production with new technology.”
Runs 10:25
https://fsaudio.farmscape.com/2024/11/sharma-241105.mp3

Dr. Brad Chappell, the Director of Veterinary Services with Topigs Norsvin Canada, discusses “Biosecurity-Back to Basics.”
Runs 5:01
https://fsaudio.farmscape.com/2024/11/chappell-241105.mp3

Dr. Bobbie Lundquist, the Emergency Preparedness Director with the Canadian Food Inspection Agency, discusses “ASF Preparedness,, Zoning and Zoning Arrangements.”
Runs 9:08
https://fsaudio.farmscape.com/2024/11/lundquist-241105.mp3

Stephen Heckbert, the Executive Director of the Canadian Pork Council, discusses “Changes to Canada’s Code of Practice for the Care and Handling of Pigs.”
Runs 9:54
https://fsaudio.farmscape.com/2024/11/heckbert-241106.mp3

Kevin Grier, with Kevin Grier Marketing and Consulting, discusses “the Competitive Status of the Canadian Pork Industry.”
Runs 5:07
https://fsaudio.farmscape.com/2024/11/grier-241106.mp3

Dr. Sylvain Charlebois, a professor with Dalhousie University, discusses “Navigating the Maze: Agri-Food Trends and their Impact on the Pork Industry.”
Runs 9:14
https://fsaudio.farmscape.com/2024/11/charlebois-241106.mp3


       *Farmscape is produced on behalf of North America’s pork producers




industry

Industry-Leading Cloud Hosting Provider 'gotomyerp' Now Offering $3,000 In Free Consulting For Businesses Interested In Secure Hosting Solutions

Gotomyerp, a leading cloud hosting provider for QuickBooks, SAP, Sage Cloud applications, and other third-party ERP (enterprise resource planning) business applications across the United States, Canada, and Mexico is celebrating its 16th year of offering secure and reliable enterprise cloud hosting solutions for businesses with a special offer for new clientele.




industry

Adult industry and podcasting

When and how will the adult industry join the ride? Traditional audio blogging didn't suit them commercially. This time though they are going to explore the possibilities more successfully. Like? Well, imagine a podcast from your favorite Miss X: just enter your creditcard number, (nick)name and special 'subject' and she will podcast her private show automatically to your device. Plain (free)




industry

Antisocial Habit: The Rise of an Industry Driven by Fear of the Office

Returning to the office has been a real shock for many who became accustomed to working from home. This shift has fueled a boom in business etiquette courses across the United States.




industry

Bengaluru realty market on the ascent, say industry players and financial institutions

‘Both individuals and businesses from across the country and overseas are increasingly wanting to have a share in the market’




industry

Zero-carbon beer, no-waste cocktails: how the alco-bev industry is turning green

By monitoring water use, adopting renewable tech, and taking to recyclable packaging, alcohol brands across the country are attempting to move towards a greener future




industry

Five things the real estate industry anticipates from the finance minister’s budget in 2024

Finance Minister Nirmala Sitharaman is scheduled to present Budget 2024 today, and the real estate industry anticipates that the government will prioritize affordable and middle-class housing in the plan. To increase affordability, it has advocated for an enlargement of the … Continue reading



  • Real Estate News
  • India's real estate
  • Indian 2024 budget
  • Indian Real Estate market


industry

Kronstadt Not: Fr Danislav's Hoaxters House of Industry

In this episode, which features a guest appearance by Fr. Danislav Gregorio, Fr. Joseph intends to show a vagabond who's boss! Hard to explain, but it doesn't quite turn out as planned.




industry

Stay classy, Rescue Industry

In the cutthroat world of filmmaking it must be hard to get noticed. Some make their names by honing their craft over years or even decades, learning the business from the ground up, and keeping their egos in check. Others sleep their way to the top. But that's kind of lame. Why make good films or suck off a decent producer when you can hop on the concern-porn cause of the week and gain tasty, tasty attention that way?

Enter 'Balkans the Movie', a yet-to-be-made film that aims to expose the seedy underside of human trafficking by, er, cobbling together a lot of ethnic stereotypes and asking NGOs for funding. Nice work if you can get it. Certainly seems to have worked out for Nefarious: Merchant of Souls (which, incidentally, is so my next character if I ever take up RPGs again. Or alternatively my thrash metal band's debut album).




The Balkans site is looking to cast such no-doubt sensitively and intelligently written characters as "Big Mama" (a large cockney lady married to a Jamaican) and "Fats" (a Kosovan by way of New Orleans). Cast extras include "10 Prostitutes," whose roles are not entirely clear apart from the fact there will be a "porn scene" and an "auction". Don't worry about the lack of scripts, though, ladies: the director assures you "I shall ask you to improvise on the day." Is your asshole-ometer up in the red yet? No, nor mine. Not. At. All.

The site also makes clear that not only is the film gritty with potentially crude sex portrayed, it's also unpaid. Yes that's right, if you're lucky enough to get this gig you'll be pulling down not union rates or even minimum wage, but you will score a complimentary DVD. With profits to go to "anti-trafficking charities". The film will however be sent to "top industry contacts" who no doubt will dispatch it directly to the circular file. So basically you get to re-enact "harrowing scenes of torture" for free!

Executive Summary: We're going to stick it to those horrible people exploiting young women by, er, exploiting young women.


There isn't a mainstream porn studio in the world that could get away with this shit.

If the concept of the film hasn't made you roll off your chair yet then get a load of the script. What there is of it, anyway, since most of the film will go all Mike Leigh on our asses and depend on the actors' improvisation skills. We experience the story through the eyes of Joe, who is "Unstoppable, determined, curious, witty, vulnerable and a good liar ... educated at Cambridge ... Joe's heritage enables him to infiltrate this group as his father is from Eastern Europe." 


So far, so Misha Glenny. Minus the credibility.

"Joe is one of the remaining few journalists committed to the ethos of investigative journalism – to uncover the truth using all methods in spite of the risks."
As long as "all methods" means "getting handjobs," yeah? Has someone alerted Leveson yet?

Our Joe may be green, but by gum, he knows a good story when he sees it.
"I'm onto a new story with the break-in thing--absolute page one stuff-- ... It's gonna be bigger than Watergate!"
All the President's Men this ain't but please, tell me more, maybe I've missed what's so exciting here...
"Guys get into arguments over nothing and before you know it, one of them is dead. They're shooting each other all the time."
Oh. Never mind then.

More dialogue WTF: 

"Fats had killed a made man, elite Mafioso."
Now, I may be no expert - I'm only half-Eastern European and half-Sicilian, so what the hell do I know? I'm pretty sure - not 100% certain, but pretty sure - that Eastern European gangsters are not, kind of by definition, "mafiosi". 

Enter Natasha. Nats here is our hooker with a heart of gold. You can tell because she's giving Joe a rubdown and guided tour of her singing ability by page 2. She sounds all sorts of awesome:
"Natasha left her country in Eastern Europe to find a rich man in the West. Unfortunately she was conned and is now serving as a prostitute."
Serving as a prostitute? Bitch, I'm a sergeant in the Hooker Corps!

On a more serious note, though, sounds to me she found exactly what she was looking for and needs to reframe this new arrangement not as a problem but as a solution. A rich man in the West. Only, you know, an hour at a time. Why put up with a guy full-time when you can get cash in hand and have the odd evening to yourself? Hell to the yes.

The best part about Natasha is she speaks like a minor character from Isaac Bashevis Singer:

"When I was 15, my parents married me, against my will, to a man aged 35, whom I did not love. So started my miseries."
Feel free to imagine the sad violin here. Or alternatively some jaunty squeezebox à la Gypsy Weddings. Your call.

But wait! There's more. So much more:

"Smart Nick is Downtown Joey's son and a possible successor to him but first he must learn the business. "
Unlike the writer, this may entail more work for Smart Nick than merely watching The Wire with the sound turned off. I like this Nick fellow, not least because
"He has developed an upper class Oxford accent..."
I didn't know the university had its own accent! Learn something new every day. Smart Nick deploys his hard-won knowledge of Received Oxford Pronunciation on such gems as: "Next to him dancing with sexy girl is Jim Whip, number 2 top porno star in UK."

If
Mark-Francis Vandelli doesn't get this role it will be a crime against Thespis.

Oh wait, there is an Italian in the film! His name is 'Sammy Cigar'. We Italians are all called things like that, you know. We're also orange puppets made of sponge who sit around eating Dolmio every Saturday night with Mamma. He owns a nightclub too? You could have knocked me over with a feather.


The there's Leo, the Obligatory American.
"Leo was born into music, although his family were not in the industry he managed to make the right connections,  is in his early forties and is American. His break came when he graduated from Harvard in Art History and dated the daughter of the Chairman of Warner Music. He has managed huge acts, is a millionaire, loves young women (18+) and sometimes dabbles in cocaine."
The actual Chairman of Warner Music, Lyor Cohen, has a daughter all right. She turns 10 this year. Way to score, Leo!

The film's website helpfully informs us that 
This story is fictional and is not intended to be racist or to offend anyone. 
It's not intended to be racist. Like, I didn't intend to steal that cupcake, it just ended up stuffed in my gob unpaid for, officer. (For what it's worth I'm not offended. I'm more bemused and slightly mystified but not actually offended. Kosovan gangsters from Louisiana may feel differently.) Also:
All characters are fictional and any resemblance to any person/event or situation whether present or in the past is coincidental.
Don't worry, hon. There is absolutely no danger anyone is going to mistake these characters for real people.

Do you know what the script reminds me of? This date I had years ago. I met up with a guy from Guardian Soulmates who told me he was an aspiring novelist who eschewed a career as a postdoc chemist for two (yes! two!) masters' courses in writing. He then proceeded to tell me in much detail about this amazing book of his that was mysteriously unpublished. It involved a super-secret society at Oxford whose bitch-queen was a virginal descendant of the real Royal Family (whoever they are) and gets deflowered by her super-secret fraternity at the end. He saw Emily Blunt in the lead role for the film adaptation. There wasn't a second date.
 

I could go on. But I won't. Because I'm not even past page 12 yet and you probably have other things to do today. Suffice it to say that I actually hope a rubbish trafficking hype film with characters like "Detective Inkling" and "Chinese Man" gets made. If only so I can MST-3K the shit out of it. And let's be honest, if I had no conscience and no qualms about not paying the talent I would be kicking myself right now for not coming up with this lucrative wheeze first.

In fact I actually hope this is the product of some some hard-eyed cynic grabbing what cash he can out of the system before the whole trafficking panic collapses in a heap of invented moral scares and bullshit statistics. In which case, mate, I owe you an apology and a drink.




industry

Understanding the (Sri Lankan) IT Industry

In the last 3+ weeks there's been war raging in the IT Crowd in Sri Lanka about the proposed CEPA/ETCA thing: Basically the part of a free trade agreement with India which might allow Indians in the IT and ship building industries to work freely in Sri Lanka. I know nothing about building ships so I don't have any opinion about whether the proposal addresses a real problem or not. I do know a thing or two about "IT" and am most certainly opinionated about it :-).

I also know little real info about CEPA/ETCA because the government has chosen to keep the draft agreement secret. Never a good thing.

There have been various statements made by various pundits, politicians, random Joes (Jagath's I guess in Sinhalese ;-)) and all sorts of people about how the Sri Lankan IT crowd is
  • Scared to their wits that their jobs will be taken by Indians
  • Looking for the state to give them protection from global competition
  • Unable to compete with the world's IT industry without help from Indians
  • Unpatriotic because a lot of them leave the country after getting quality free education
  • Living in a bubble because some of them get paid Rs. 150k/month straight out of university
  • Etc. etc..
I will address a lot of these in subsequent blogs (hopefully .. every time I plan to blog a lot that plan gets bogged on).

The purpose of this blog is to try to educate the wider community about the mythical thing called the (Sri Lankan) "IT industry". For each area I will also briefly touch upon the possible Indian relationship. Of course this is all my opinion and others in the industry (especially in the specific areas that I touch upon) may vehemently disagree with my opinion. Caveat emptor. YMMV.

So here goes an attempt at a simple taxonomy:
  • Hardware Resellers/Vendors
  • Hardware Manufacturers
  • Software Resellers/Vendors
  • Software Manufacturers
  • System Integrators - Local Market Focused
  • System Integrators - Outsourcers
  • Enterprise Internal IT Teams
  • IT Enabled Services (ITES) and Business Process Outsourcers (BPO)
  • Universities
  • IT Training Institutes
This became way more of a treatise than I intended. I'm sure its full of things that people will disagree with. I'll try to update it based on feedback and note changes here.

Hardware Resellers/Vendors

IBM Sri Lanka has been in Sri Lanka for more than 40 years I think. I imagine they came when Central Bank or some big organization bought an IBM mainframe. I remember seeing Data General, WANG, and a host of other now-dead names growing up (70s and 80s). 

These guys basically import equipment from wherever, sell it to local customers and provide on-going support and maintenance. 

Some of these players don't sell entire computers or systems but rather parts - visit Unity Plaza to see a plethora of them.

Not too many Indian hardware brands being sold in Sri Lanka AFAIK but probably MicroMax (the phone) is an exception. So having the Indian IT Crowd here really has no impact on this segment.

Hardware Manufacturers

These are people who make some kind of "IT thing" and sell it locally or export it. When it comes to technology no one makes all of anything any more - even an iPhone consists of parts from several countries and is finally assembled in China. Same with any computer you buy or any phone you buy.

There are a few people here who "make" (aka put together / assemble) computers and sell under their own brand. There are also a few who export them (I believe).

There are also some others who make specific hardware devices that target specific solutions - best is the company that makes various PoS type systems that get sold as Motorola.

Fundamentally not many hardware manufacturers in Sri Lanka yet AFAIK. In any case, they're not likely to be affected by Indians being in Sri Lanka as this is a very specialized market and its unlikely the specialized skill will migrate to Sri Lanka given that skill base has excellent opportunities anywhere. If at all, electronics related graduates in Sri Lanka do not have enough good career opportunities yet as we don't have many companies buildings things yet.

Software Resellers/Vendors

Takes Microsoft Sri Lanka or the 100s of other agents of global software brands that sell their wares in Sri Lanka. These guys get a cut out of the sale in some fashion. 

Yes of course some of them sell (very good) Indian software. For example, a bunch of banks use InfoSys' Finnacle (sp?) core banking system.

Software, used well, can increase any organization's productivity (after all, software is eating the world and all that). If there are Indian companies which have technology that can be used to improve LK orgs productivity - by all means do come and sell it here! That may even require Indian engineers to come and install / customize them - no problem at all.

So, this segment will simply welcome more Indian presence in terms of companies. In terms of the Indian IT Crowd coming here for this segment - I guess experienced sales people are solutions engineers to help sell and deploy the Indian products are always welcome. To be successful the company will need to send good people (good luck selling software if the sales engineer sucks) - and good people are welcome anywhere.

I should mention the global SaaS software products (e.g. Salesforce, Netsuite, Google Apps, Office 365 etc.). Most of those don't have regional sales teams etc. - you just go to the website and sign up and use it. However, they will often have local system integrators who know how to help deploy, tune, customize and integrate those systems to whatever enterprise systems are already in place.

Software Manufacturers

These guys make some kind of software product and sell it to whoever will buy it. More and more are selling them online as SaaS offerings only.

Competing in the software product market means you just need to build a better product or at least have a good enough product that's cheap. To create great products you need great people who think and innovate faster and better than anyone else out in the world. More and more pretty much every product competes globally as even the smallest customer can simply use globally available SaaS offerings (some made in Sri Lanka even). 

Every idea someone has for a product in Sri Lanka is guaranteed also conceived by at least multiple Indians. And multiple Americans. And multiple Europeans. Etc. etc..

"Ideas are cheap. Execution is not." - Mano Sekaram at a talk he gave at the WSO2 Hackathon a few years ago.

To make products and get them to market is not easy. Will having some Indian employees help? SURE - if they're awesome people. The 2m people who applied for a clerical job really wouldn't help. Will marketing experience help? Of course - but again high quality product marketing experience is hard to come by in Sri Lanka, in India and even in California (speaking from personal experience). 

Despite idiotic politician statements about how advanced the Indian IT industry is, they are much more a global outsourcer and BPO operator than a product development country. That's changing rapidly but the numbers in the product side of the equation are much lower than the other side. In fact, I'd venture to say that as a %ge there are more product companies in Sri Lanka's IT ecosystem than in India's. In any case, the word "advanced" is very hard to quantify in the software world.

So sure, let anyone come - but good luck getting too many jobs in product companies that have no patience or interest with mediocre people. You need a few superb people to build a great product and fewer great people to market and sell it. If you're a super engineer or a marketer in India, there are tons of opportunities for you in India already, so the only way you'll come is if we offer a better total package: Check out WorkInSriLanka. I hope you come and stay and never leave! 

For WSO2, we're a BoI company. If we find a high quality person from ANYWHERE who wants to work in Sri Lanka we can bring them over. Piece of cake really - visa wise. We will NOT pay higher salaries for foreign people though - something that I know many do and something I soooooo detest. Sri Lanka seems to love reverse discrimination.

System Integrators - Local Market Focused

These companies take software and hardware from whoever and produce solutions for customers. These are systems that solve a particular business problem for some organization. For example, the vehicle registration system at the Department of Motor Vehicles.

The work these guys do involve working with the customer to understand the problem domain, figure out a good solution architecture, figure out which technology to apply and then to build the full solution. All very important stuff!

Who works in these places? Typically a combination of business analysts, architects, engineers of all kinds (software, QA, UI etc. etc.), project managers and so on.

Sri Lankan enterprises are quite slow to adopt software technology. This (IMO) is primarily because labor costs are low, because customer expectations are still not hard meaning competition is not that intense as it is in say US. That will change and we will need a LOT more people to integrate and build solutions for local companies. Can we meet the demand with local skill - my guess is yes. If we need a few more, the integrator companies can easily import people too.

There is one segment of this market that is special however. Small enterprises are also picking up low end solutions. These are often implemented by the owners daughter/son or niece/nephew type person. Basically some trusted computer geeky relative who "automates" the place in some form. That used to be with an Access database + VB type thing .. not sure what is in play today in that space.

That market is critical to help develop the local IT Crowd as it gives business (aka employment) to many many relatively low skilled yet value-adding people. The people working in these places don't need 4 year CS degrees. They're simply people with a bit of knowledge (acquired from a tutory type place) and a good knack for computing. Its critical to support and protect this community because they deliver technology to the wider mom&pop / small kade business community. 

I think a bunch of lower cost people from India working in Sri Lanka in this market could be a negative thing as it could threaten employment for low end IT workers. However, many of these deals are struck based on trust and relationships so it'll be really hard for anyone to break in.

System Integrators - Outsourcers

These guys take work from a foreign country (typically a more wealthy country but could be one that simply has a dearth of technical capacity) and bring it here to do the work. Virtusa is of course the largest (~3000 or so people AFAIK) but there are TONS of smaller players employing a few 10s of people and a few dozen or so in the 100s range I think.

The smaller ones always start with a single contract the owner managed to get from his/her work in the foreign country or thru a friend/relative outside. Do one task well at 1/5th to 1/3rd the price in the US and you can clearly keep get more business. Capitalism at work.

The bigger of these companies are great places to work for the best of the best. They may give opportunities to learn a ton of stuff, travel, develop soft skills etc. etc..  Lots of passionate employees who will not move easily.

The middle sized ones (> 25, < too many 100s) are usually great companies. They pay people well, they provide a quality work environment, they have passionate employees and often specialize in one or few areas (e.g. Alfresco or Mobile apps or whatever) and therefore command a higher charge out rate. 

The small companies (<= 25) tend to be more sweat-shop like from what I've seen - pay the people as little as possible and use crazy micro project management to deliver. No passionate employees typically. Its just a job that gives a paycheck for people who are relatively low skilled (and low initiative powered too).

Virtusa has offices in India too with like 7000 people I think. If they want to hire Indians they can hire them there. If they want to bring people down here they can do it and undoubtedly do it already. (You need to go thru the Board of Investment but its trivially easy. FAR FAR FAR easier than hiring a foreigner in the US .. or I imagine India.)

Does this part of the IT Crowd get affected by possible mass migration of the Indian IT Crowd to Sri Lanka? Not for the Virtusa's of the world IMO. However, for the smaller players, the small company CEOs who are milking money off the small outsourcing contracts, yes getting cheaper invisible people will be better for them. That could indeed mean a reduction in employment opportunities for the lower end of the technical community who work in these places as there indeed will be Indians willing to work for less (see Two million apply for 300 clerical jobs and 80% of Indian Engineering Graduates are Unemployable as recent examples).

It would be great to have multiple Virtusa's in Sri Lanka. In 2009, Mphasis (apparently India's 7th largest service provider then) tarted operations in Sri Lanka with intent to hire 2000 but AFAIK have packed up and gone or are nowhere as big. I'm sure someone who knows will reply and I'll add a note.

Would Infosys or TCS or whatever open up here if they have to bring people from India to Sri Lanka? I can't see why .. then why not just execute that in India itself. What am I missing in that equation?

So I cannot see the larger players affected by this. The smaller players (and by that I mean the really small ones .. < 25 people) will probably benefit by getting cheaper workers. Will we see tons of iOS developers in LK with this? No, because they're a scarce commodity anywhere. Period. For the middle sized guys (> 25, < too many 100s) certainly getting more senior, experienced people from India will be a good thing. However, I see that as no different from attracting any national to come to Sri Lanka to work. I ABSOLUTELY want that - that's why I helped form WorkInSriLanka and am still part of it. 

High end people (of ANY origin) moving to Sri Lanka is critical for our future .. we need to become a net brain importer and not an exporter. However, they will come only if (a) you pay them properly and (b) if the quality of life is really good. These are things that WorkInSriLanka is addressing / informing about.

Enterprise Internal IT Teams

This literally the IT Crowd in the companies. (Haven't seen the awesomely funny British comedy? Check it out.) 

Well actually often they do much much more than that crowd. The IT Crowd guys are only IT operations - they keep computers running, keep networks running etc.. That's absolutely critical. But now more and more companies are using information as a key business strategy. What that means is that internal IT is becoming more and more important. Companies cannot afford to buy prepackaged solutions nor simply outsource to others - they need to innovate inside the company to create real business value for themselves in a way that differentiates them from their competitors.

Not easy stuff.

You need really good people. Not 100s, but a good number of really really good people and a bigger number of good people. You also need a visionary to be the CIO/CTO to drive that effort. Not at all easy.

Sri Lanka is still in transition to that. Some big companies are doing it really well, but there's a massive dearth of really innovative CIOs in Sri Lanka yet. We're developing them as they move up the ranks but IT was kept away from the business and that needs to change for this to work. 

Is it a possibility to import talent for this from India? Of course! However, they are not cheap as those people have 1000x more work in India than here! What will happen to less skilled people who might come to this space? Good luck getting a job.

For smaller companies, they don't have enterprise IT. Then they have the IT guy - the jack-of-all-trades who knows how to help with Powerpoint to debugging why he can't get to FB to cleaning up after he stupidly clicked on yet another get-rich-quick email. Those guys don't have (and don't need) CS degrees or IT/IS degrees. They need some training and lot of experience. They also get paid very little (think 25-50k/month). 

Those guys could get crunched if we allow hundreds of such people to come from India. That would be just stupid.

IT Enabled Services (ITES) and Business Process Outsourcers (BPO)

This is where the numbers are. Order a pizza in Texas? An Indian will answer. Call Delta airlines with an issue? An Philippino will answer. Call HSBC about an issue. A Sri Lankan will answer.

These started off as call centers but more and more they take an entire process (e.g. claim processing for medical claims) and run the entire process in a lower cost location. All you need is a good network connection and a lot of (young) people who will work for a little amount and work odd hours and be happy with it. Sri Lanka also claims to be the largest producer of UK qualified accountants after UK .. and so does a lot of financial process outsourcing too.

There's also high end parts of this market - research outsourcing, analytics outsourcing etc.. Great. Do more. 

Sri Lanka produces 300-400 THOUSAND 18 years each year. Only like 25,000 get to a university of some kind (who are the ones who have a chance at a higher value job). The rest need work. 

This low end kind of ITES/BPO work is great .. it gets them a salary and if the country keeps devaluing the LKR they even get salary raises every year! Keeping people employed prevents them from wanting to join revolutions.

Some BPOs claim that they couldn't scale enough in LK because they can't find the large number of passionate, English capable young people. Probably true. 

MAYBE its possible to import them from India, but presumably only those that couldn't get jobs in the myriad of Indian BPOs. However, how that helps provide employment to the droves of young people who need work in Sri Lanka I do not know.

Universities

These guys of course produce the IT guys. We have state universities, private universities that grant their own degrees and a plethora of private ones that provide a learning environment to get a foreign university degree.

As with anything the quality varies. The top govt engineering / science universities and the top private ones produce AWESOME graduates who are absolutely as good as the best in any country (India, US included). WSO2 is lucky that a bunch of these guys join us :-). 

But my focus here is on the teachers. We need more PhDs to teach in our universities - ask Jaffna Univ CS dept for example. Will Indian PhDs (good ones) come and teach there? Great if they want to! Salary is pretty poor but its what it is. Even private universities will happily hire teachers. 

We also need top research focused scientists to come here so we can improve our research capacity. I don't think opening employment to Indians will make a single IIT professor to come :(. Even right now, they can come (visa is easy) - so please, if you want to come and teach in Sri Lanka reach out thru WorkInSriLanka and we'll help you! And don't ever leave.

India has absolutely fantastic universities. If they want to come and set up shop in LK and offer education to our people - great! India also has a LOT of crappy universities (see the article about unemployable graduates) - we certainly don't need them here.

IT Training Institutes

These are the literally hundreds (and maybe even thousands) of places that offer this course or that course on this or that. 90% of them in my opinion is crap. There's too little quality control. People are getting swindled daily by these jackassses who teach their children next to nothing and yet charge a ton of money. Even some local governments are in on it - I know in Dehiwala (my area) they run a program where literally 100s of people come for IT education. Each pays like Rs. 3000/month. Poor parents can't say no so they do it somehow.

Do we need more of these? Yes, IF THEY ARE GOOD. We need to get our house in order, put regulations in to quality control these places and then of course its great if more teachers come and teach more. 

India has absolutely fantastic training institutes. Would be great to get them to open shop here.

India also UNDOUBTEDLY has at least 10x crappy places than we do. Most certainly we don't need them here - we already have enough people robbing money from poor parents who desperately want to educate their children in "IT".

(p.s.: Blogger.com has the world's WORST editor. I'm bailing to medium.com soon.)




industry

Artificial neural networks for demand forecasting of the Canadian forest products industry

The supply chains of the Canadian forest products industry are largely dependent on accurate demand forecasts. The USA is the major export market for the Canadian forest products industry, although some Canadian provinces are also exporting forest products to other global markets. However, it is very difficult for each province to develop accurate demand forecasts, given the number of factors determining the demand of the forest products in the global markets. We develop multi-layer feed-forward artificial neural network (ANN) models for demand forecasting of the Canadian forest products industry. We find that the ANN models have lower prediction errors and higher threshold statistics as compared to that of the traditional models for predicting the demand of the Canadian forest products. Accurate future demand forecasts will not only help in improving the short-term profitability of the Canadian forest products industry, but also their long-term competitiveness in the global markets.




industry

COVID-19 disruptions driving sustainable tourism: a case of the Hawaiian tourism industry

This study inquires about the COVID-19-generated momentum and how it resulted in transformative opportunities for the hard-hit tourism industry in Hawai'i. It also investigates the type of sustainability-based management strategies that were favoured by actors from the industry to help navigate uncertain times and capture transformative opportunities. Findings indicate that actors from the tourism industry in Hawai'i perceived the COVID-19 pandemic as a huliau, or a point of transformation, to reflect and re-evaluate the tourism industry's responsibility and shift toward a recovery focused on sustainability. This research confirms that the pandemic-driven momentum accelerated opportunities for changing and transforming traditional business models and indicators of progress within the tourism industry in Hawai'i. Further research may explore additional Pacific Island countries to gain a deeper understanding of the problem within the region's context.




industry

Emotional intelligence and managerial leadership in the fast moving consumer durable goods industry in India's perspective

Dynamic nature of the FMCG sector perpetually provides a tricky challenge for organisational leaders to nurture their employees. High demand for products, less shelf life and tough competitors always challenge the leaders to uphold their products in the market. Due to technology and e-commerce, many new competitors have joined the market, vying with the industry's veterans. Due to their unique business models that match client needs, these firms are expected to boost FMCG industry income in the future. Managers' leadership styles depend primarily on emotional intelligence. This quantitative study examines how emotional intelligence influences West Bengal FMCG senior managers' leadership styles. 500 FMCG managers were selected. PLS-SEM is used to study. Emotionally competent leaders choose transactional and transformational leadership styles depending on the occasion. Managers' transactional leadership style is strongly influenced by their sympathetic awareness, as shown by a path coefficient of 0.755. Transformational leadership style has a path coefficient of 0.693, indicating that managers' empathy affects their organisational management. Thus, sympathetic awareness and emotion regulation predict good management leadership.




industry

Challenge or Chaos: A Discourse Analysis of Women’s Perceptions of the Culture of Change in the IT Industry




industry

Efficient Consumer Response (ECR) Practices as Responsible for the Creation of Knowledge and Sustainable Competitive Advantages in the Grocery Industry




industry

Evolution of Information Technology in Industry: A Systematic Literature Review

Aim/Purpose. This study addresses the research question: “What are the developmental phases of Information Technology in the industry?” Existing research has explored the impact of Information Technology (IT) on specific industries. However, it is essential to understand the evolution of IT within industries, its influence on the workforce, and technological advancements. Addressing this knowledge gap will enhance future workforce development and IT integration across diverse sectors. Background. IT can significantly transform industries and drive innovation to meet client demands. Understanding IT phases in industry through literature helps governments and businesses worldwide recognize its importance. This knowledge can guide strategies to address the shortage of highly skilled workers by prioritizing education and training programs to meet future demands. Methodology The methodology involved a systematic literature review of 110 IEEE Xplore, ACM Digital Library, and Google Scholar articles. Thematic analysis was used to understand the development of IT in distinct phases since the 1990s. This development has resulted in a continuous demand for new workforce skills and evolving customer expectations. Contribution. This study aims to fill the knowledge gap by enhancing our understanding of how evolving IT influences the industry and shapes IT jobs and skills. It provides a historical perspective, illustrating how IT advancements have led to new applications to meet changing needs. Additionally, the study identifies patterns in the evolving IT skill requirements due to technological advancements and discusses implications for curriculum development and higher education. Findings. The study identified three significant phases through a systematic literature review and thematic analysis. The first phase, “Advent of Industry IT” (1990-2000), established the digital framework and built essential systems and infrastructure. The second phase, “Connectivity & Information Revolution” (2000-2010), saw exponential internet growth, transforming information access and communication. The third phase, “Emerging Industry IT” (2010-present), focuses on artificial intelligence, automation, and data-driven insights, continuing to disrupt and transform industries. Recommendations for Practitioners. The changing phases of IT within the industry should inform the development of innovative programs. These programs should address diverse skill sets across eras, preparing the workforce for evolving job roles in various sectors, such as healthcare in North America, automotive manufacturing in Japan, telecommunications in Africa, and innovations in other parts of the world. Recommendations for Researchers. Researchers can conduct longitudinal studies to explore the ongoing evolution of IT, tracking its trajectory beyond current delineated phases to understand future trends. Comparative studies across various industries can assess how IT evolution varies among sectors and delve deeper into its practical implications. Researchers can also conduct impact assessment studies to determine how various IT phases directly affect organizational strategy, worker dynamics, and organizational structures across industries. Examples include logistics in the Netherlands, retail in the United Kingdom, and agriculture in Brazil. Impact on Society. Policymakers and planners can use knowledge of these phases to predict technological shifts and industry trends. This knowledge helps develop strategies and policies supporting entrepreneurship, education and training alignment, technical innovation, economic growth, and job creation in line with the changing IT landscape. Examples of policies include Singapore’s Smart Nation initiative, Germany’s Industry 4.0 strategy, Ghana’s digitization efforts, and India’s Digital India campaign. Future Research. Future research can provide a thorough understanding of the evolutionary patterns of IT within sectors by validating the study through various datasets and conducting in-depth examinations of individual industries. This will contribute to a deeper understanding of sector-specific IT evolution and their varying impact on societal interactions and industry dynamics. Comparative studies across various sectors, such as logistics in the Netherlands, retail in the United Kingdom, and agriculture in Brazil, can assess how IT evolution varies.




industry

China’s Halal Food Industry: The Link Between Knowledge Management Capacity, Supply Chain Practices, and Company Performance

Aim/Purpose: The study attempts to analyse the influences of knowledge management capacity on company performance and supply chain practices. It also examines whether supply chain practices significantly and positively impact company performance. Background: Knowledge management capacity is an essential tactical resource that enables the integration and coordination among supply chain stakeholders, but research examining the link between knowledge management capacity and supply chain practices and their impacts on company performance remains scarce. Methodology: The study uses correlation analysis and factor analysis to confirm the theoretical framework’s validity and structural equation modelling to test hypotheses. The data are obtained from 115 halal food firms in China (with a response rate of 82.7%). Contribution: This study’s findings contribute to the Social Capital Theory by presenting the impacts of different supply chain practices on company performance. The findings also suggest the impact of intangible resources on enhancing company performance, contributing to the Resource-based View Theory. These results are a crucial contribution to both academicians and corporate managers working in the Halal food industry. Managers can apply these findings to discover and adopt knowledge management capacity with practical anticipation that these concepts will align with their company strategies. Also, the research motivates managers to concentrate their knowledge management on enhancing companies’ supply chain practices to achieve improved company performance. Findings: This study is an initial effort that provides empirical evidence regarding the relationships among supply chain, knowledge management, and company performance from the perspective of China’s halal food industry. The results prove that knowledge management capacity is the supply chains’ primary success determinant and influencer. Besides, knowledge management capacity positively influences company performance, and supply chain practices directly influence company performance. Recommendations for Practitioners: Managers can apply these study findings to determine and increase knowledge management capacity with practical anticipation that these concepts will align with their company strategies. Also, the research motivates managers to concentrate their knowledge management on enhancing companies’ supply chain practices to achieve improved company performance. Recommendation for Researchers: The study presents a new theoretical framework and empirical evidence for surveying halal food businesses in China. Impact on Society: These results are a significant contribution to the research field and industry focusing on halal foods. Future Research: First, this research focuses only on halal food businesses in China; thus, it is essential to re-examine the hypothesized relations between the constructs in other Chinese business segments and regions. Next, the effect of variables and practices on the theorized framework should be taken into account and examined in other industries and nations.




industry

The Influence of Soft Skills on Employability: A Case Study on Technology Industry Sector in Malaysia

Aim/Purpose: This research investigates the influence of soft skills on graduates’ employability in the technology industry, using the technology industry sector in Malaysia as a case. Background: Organizations are looking for appropriate mechanisms to hire qualified employees with strong soft skills and hard skills. This requires that job candidates possess a set of qualifications and skills which impact their employability. Methodology: Fuzzy Delphi analysis was conducted as preliminary study to identify the critical soft skills required by technology industry sector. The preliminary study produced ten critical soft skills to form a conceptual model of their influence on employability. Then, an online questionnaire survey was distributed in two industry companies in Malaysia to collect research data, and regression analysis was conducted to validate the conceptual model. Contribution: This research focuses on the influence of soft skills on graduate employability in the technology industry sector, since the selection of the best candidate in the industry will improve employee performance and lead to business success. Findings: The results of regression analysis confirmed that Communication skills, Attitude, Integrity, Learnability, Motivation, and Teamwork are significantly correlated with employability, which means that these soft skills are the critical factors for employability in Malaysian technology companies. Recommendations for Practitioners: The model proposed in this article can be used by employers to give better assessment of candidates’ compatibility with the jobs available. Impact on Society: This research highlights the critical soft skills required by technology industry sector, which will reduce the unemployment percentages among graduates. Future Research: More studies are required to examine the soft skills found in the literature and to define the most important skills from a general perspective of the industry. Future research should assess the moderating role of other variables, such as skills gap, employee performance, and employee knowledge. Furthermore, it is recommended to conduct similar studies of soft skills for employability in other countries.




industry

The Relationship Between Critical Success Factors, Perceived Benefits, and Usage Intention of Mobile Knowledge Management Systems in the Malaysian Semiconductor Industry

Aim/Purpose: This study examined the relationship between critical success factors (CSFs), perceived benefits, and usage intention of Mobile Knowledge Management Systems (MKMS) via an integrated Technology Acceptance Model (TAM) and Information Systems Success Model (ISSM). Background: This study investigates the CSFs (i.e., Strategic Leadership, Employee Training, System Quality, and Information Quality) that impact the usage intention of KMS in mobile contexts which have been neglected. Since users normally consider the usefulness belief in a system before usage, this study examines the role of perceived benefits as a mediator between the CSFs and usage intention. Methodology: A survey-based research approach in the Malaysian semiconductor industry was employed via an integrated model of TAM and ISSM. At a response rate of 59.52%, the findings of this study were based on 375 usable responses. The data collected was analyzed using the Partial Least Squares with SmartPLS 3.0. Contribution: This study contributes to the body of knowledge in the areas of mobile technology acceptance and knowledge management. Specifically, it helps to validate the integrated model of TAM and ISSM with the CSFs from knowledge management and information system. In addition, it provides the would-be adopters of MKMS with valuable guidelines and insights to consider before embarking on the adoption stage. Findings: The findings suggest that Employee Training and Information Quality have a positive significant relationship with Perceived MKMS Benefits. On the contrary, Strategic Leadership, System Quality, and Perceived User-friendliness showed an insignificant relationship with Perceived MKMS Benefits. Additionally, Employee Training and Information Quality have an indirect relationship with MKMS Usage Intention which is mediated by Perceived MKMS Benefits. Recommendations for Practitioners: The findings are valuable for managers, engineers, KM practitioners, KM consultants, MKMS developers, and mobile device producers to enhance MKMS usage intention. Recommendation for Researchers: Researchers would be able to conduct more inter-disciplinary studies to better understand the relevant issues concerning both fields – knowledge management and mobile computing disciplines. Additionally, the mediation effect of TAM via Perceived Usefulness (i.e., perceived MKMS benefits) on usage intention of MKMS should be further investigated with other CSFs. Future Research: Future studies could perhaps include other critical factors from both KM and IS as part of the external variables. Furthermore, Perceived Ease of Use (i.e., Perceived User-friendly) should be tested as a mediator in the future, together with Perceived Usefulness (i.e., perceived MKMS Benefits) to compare which would be a more powerful predictor of usage intention. Moreover, it may prove interesting to find out how the research framework would fit into other industries to verify the findings of this study for better accuracy and generalizability.




industry

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Aim/Purpose: Currently, the world faces unprecedented challenges due to COVID-19, particularly concerning individuals’ health and livelihood and organizations and industrial performance. Indeed, the pandemic has caused rapid intensifying socio-economic effects. For instance, organizations are shifting from traditional working patterns toward telecommuting. By adopting remote working, organizations might mitigate the impact of COVID-19 on their workforce, explicitly concerning their safety, wellbeing, mobility, work-life balance, and self-efficiency. From this perceptive, this study examines the factors that influence employees’ behavioral intention to adopt telecommuting in the banking industry. Background: The study’s relevance stems from the fact that telecommuting and its benefits have been assumed rather than demonstrated in the banking sector. However, the pandemic has driven the implementation of remote working, thereby revealing possible advantages of working from home in the banking industry. The study investigated the effect of COVID-19 in driving organizations to shift from traditional working patterns toward telecommuting. Thereby, the study investigates the banking sector employees’ behavioral intention to adopt telecommuting. Methodology: The study employed a survey-based questionnaire, which entails gathering data from employees of twelve banks in Jordan, as the banking sector in Jordan was the first to transform from traditional working to telecommuting. The sample for this research was 675 respondents; convenience sampling was employed as a sampling technique. Subsequently, the data were analyzed with the partial least square structural equation modeling (PLS-SEM) to statistically test the research model. Contribution: Firstly, this study provides a deep examination and understanding of facilitators of telecommuting in a single comprehensive model. Secondly, the study pro-vides a deeper insight into the factors affecting behavioral intention towards telecommuting from the employees’ perspective in the banking sector. Finally, this study is the first to examine telecommuting in the emerging market of Jordan. Thereby, this study provides critical recommendations for managers to facilitate the implementation of telecommuting. Findings: Using the Technology Acceptance Model (TAM), this study highlights significant relationships between telecommuting systems, quality, organizational support, and the perceived usefulness and ease of use in telecommuting. Employees who perceive telecommuting systems to be easy and receive supervision and training for using these systems are likely to adopt this work scheme. The results present critical theoretical and managerial implications regarding employees’ behavioral intentions toward telecommuting. Recommendations for Practitioners: This study suggests the importance of work-life balance for employees when telecommuting. Working from home while managing household duties can create complications for employees, particularly parents. Therefore, flexibility in terms of working hours is needed to increase employees’ acceptance of telecommuting as they will have more control over their life. These increase employees’ perceived self-efficacy with telecommuting, which smooths the transition toward remote working in the future. In addition, training will allow employees to solve technical issues that can arise from using online systems. Recommendation for Researchers: This study focused on the context of the banking sector. The sensitivity of data and transactions in this sector may influence employers’ and employees’ willingness to work remotely. In addition, the job descriptions of employees in banks moderate specific factors outlined in this model, including work-life balance. For instance, executive managers may have a higher overload in banks in contrast to front-line employees. Thus, future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Impact on Society: The COVID-19 pandemic created a sudden shift towards telecommuting, which made employees struggle to adopt new work schemes. Therefore, managers had to provide training for their employees to be well prepared and increase their acceptance of telecommuting. Furthermore, telecommuting has a positive effect on work-life balance, it provides employees with the flexibility to organize their daily schedule into more activities. Along the same line, the study highlighted the correlation between work-life balance and telecommuting. Such a relationship provides further evidence for the need to understand employees’ lifestyles in facilitating the adoption of telecommuting. Moreover, the study extends the stream of literature by outlining critical factors affecting employees’ acceptance of telecommuting. Future Research: Future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Furthermore, the research team conducted the study by surveying 12 banks. Future research recommends surveying the whole banking industry to add more validation to the model.




industry

Enhancing Consumer Value Co-Creation Through Social Commerce Features in China’s Retail Industry

Aim/Purpose: Based on the stimulus-organism-response (SOR) model, the current study investigated social commerce functions as an innovative retailing technological support by selecting the three most appropriate features for the Chinese online shopping environment with respective value co-creation intentions. Background: Social commerce is the customers’ online shopping touchpoint in the latest retail era, which serves as a corporate technological tool to extend specific customer services. Although social commerce is a relatively novel platform, limited theoretical attention was provided to determine retailers’ approaches in employing relevant functions to improve consumer experience and value co-creation. Methodology: A questionnaire was distributed to Chinese customers, with 408 valid questionnaires being returned and analyzed through Structural Equation Modeling (SEM). Contribution: The current study investigated the new retail concept and value co-creation from the consumer’s perspective by developing a theoretical model encompassing new retail traits and consumer value, which contributed to an alternative theoretical understanding of value creation, marketing, and consumer behaviour in the new retail business model. Findings: The results demonstrated that value co-creation intention was determined by customer experience, hedonic experience, and trust. Simultaneously, the three factors were significantly influenced by interactivity, personalisation, and sociability features. Specifically, customers’ perceptions of the new retail idea and the consumer co-creation value were examined. Resultantly, this study constructed a model bridging new retail characteristics with consumer value. Recommendations for Practitioners: Nonetheless, past new retail management practice studies mainly focused on superficial happiness in the process of human-computer interaction, which engendered a computer system design solely satisfying consumers’ sensory stimulation and experience while neglecting consumers’ hidden value demands. As such, a shift from the subjective perspective to the realisation perspective is required to express and further understand the actual meaning and depth of consumer happiness. Recommendation for Researchers: New retailers could incorporate social characteristics on social commerce platforms to improve the effectiveness of marketing strategies while increasing user trust to generate higher profitability. Impact on Society: The new retail enterprises should prioritise consumers’ acquisition of happiness meaning and deep experience through self-realisation, cognitive improvement, identity identification, and other aspects of consumer experiences and purchase processes. By accurately revealing and matching consumers’ fundamental perspectives, new retailers could continuously satisfy consumer requirements in optimally obtaining happiness. Future Research: Future comparative studies could be conducted on diverse companies within the same industry for comprehensive findings. Moreover, other underlying factors with significant influences, such as social convenience, group cognitive ability, individual family environment, and other external stimuli were not included in the present study examinations.




industry

A New Model for Collecting, Storing, and Analyzing Big Data on Customer Feedback in the Tourism Industry

Aim/Purpose: In this study, the research proposes and experiments with a new model of collecting, storing, and analyzing big data on customer feedback in the tourism industry. The research focused on the Vietnam market. Background: Big Data describes large databases that have been “silently” built by businesses, which include product information, customer information, customer feedback, etc. This information is valuable, and the volume increases rapidly over time, but businesses often pay little attention or store it discretely, not centrally, thereby wasting an extremely large resource and partly causing limitations for business analysis as well as data. Methodology: The study conducted an experiment by collecting customer feedback data in the field of tourism, especially tourism in Vietnam, from 2007 to 2022. After that, the research proceeded to store and mine latent topics based on the data collected using the Topic Model. The study applied cloud computing technology to build a collection and storage model to solve difficulties, including scalability, system stability, and system cost optimization, as well as ease of access to technology. Contribution: The research has four main contributions: (1) Building a model for Big Data collection, storage, and analysis; (2) Experimenting with the solution by collecting customer feedback data from huge platforms such as Booking.com, Agoda.com, and Phuot.vn based on cloud computing, focusing mainly on tourism Vietnam; (3) A Data Lake that stores customer feedback and discussion in the field of tourism was built, supporting researchers in the field of natural language processing; (4) Experimental research on the latent topic mining model from the collected Big Data based on the topic model. Findings: Experimental results show that the Data Lake has helped users easily extract information, thereby supporting administrators in making quick and timely decisions. Next, PySpark big data processing technology and cloud computing help speed up processing, save costs, and make model building easier when moving to SaaS. Finally, the topic model helps identify customer discussion trends and identify latent topics that customers are interested in so business owners have a better picture of their potential customers and business. Recommendations for Practitioners: Empirical results show that facilities are the factor that customers in the Vietnamese market complain about the most in the tourism/hospitality sector. This information also recommends that practitioners reduce their expectations about facilities because the overall level of physical facilities in the Vietnamese market is still weak and cannot be compared with other countries in the world. However, this is also information to support administrators in planning to upgrade facilities in the long term. Recommendation for Researchers: The value of Data Lake has been proven by research. The study also formed a model for big data collection, storage, and analysis. Researchers can use the same model for other fields or use the model and algorithm proposed by this study to collect and store big data in other platforms and areas. Impact on Society: Collecting, storing, and analyzing big data in the tourism sector helps government strategists to identify tourism trends and communication crises. Based on that information, government managers will be able to make decisions and strategies to develop regional tourism, propose price levels, and support innovative programs. That is the great social value that this research brings. Future Research: With each different platform or website, the study had to build a query scenario and choose a different technology approach, which limits the ability of the solution’s scalability to multiple platforms. Research will continue to build and standardize query scenarios and processing technologies to make scalability to other platforms easier.




industry

Faculty and Student Perceptions of the Importance of Management Skills in the Hospitality Industry

Aim/Purpose: The purpose of this study was to gain an understanding of faculty and student perceptions of the importance of resource, interpersonal, information, systems, and technology management competencies in the hospitality industry Background: The increasing complexity and technological dependency of the diverse hospitality and tourism sector raises the skill requirements needed, and expected, of new hires making education and competency development a strategic priority. Identifying the skills needed for hospitality graduates to succeed in a sector that is continuously being impacted by digitalization and globalization must be a continual process predicated on the desire to meet ever-changing industry needs. This study seeks to update and further explore an investigation started a decade ago that examined the skills and competencies valued by hiring managers in the hospitality industry. Methodology: The Secretary’s Commission on Achieving Necessary Skills (SCANS), comprised of representatives from business, labor, education, and government, developed the framework, of workplace competencies and foundation skills used in this study. This research used a survey methodology for data collection and descriptive and inferential statistical methods during the analyses. The data for this study were collected from faculty, staff, hospitality industry stakeholders, and students of a Department of Hospitality & Tourism Management located at a small eastern Historically Black University (HBU). An electronic survey was sent to169 respondents and a total of 100 completed surveys were received for an overall return rate of 59%. Contribution: This study provides research on a population (first-generation minority college students) that is expanding in numbers in higher education and that the literature, reports as being under-prepared for academic success. This paper is timely and relevant and can be used to inform hospitality educators so that they can best meet the needs of their students and the companies looking to hire skilled graduates. Findings: The findings of this study indicate there is inconsistent agreement among academicians and students regarding the importance of SCANS-specific competencies in hospitality graduates. At the same time, there is no argument that industry skills will be critical in the future of hospitality graduates. Overwhelmingly, participating students and faculty found all of the SCANS competencies important with the highest ranked competencies being interpersonal skills, which, given the importance of teamwork, customer service skills, leadership, and working with cultural diversity in the hospitality industry, was expected. Additionally, participating students indicated their strong agreement that internships are effective at building professional skills. Finally, the hospitality students included in this study who were enrolled in a skill-based curriculum were confident that their program is preparing them with the necessary skills and competencies that they will need for their future careers. Recommendations for Practitioners: Higher education hospitality programs should be exploring the skills valued by industry, teaching faculty, and the students to see if they are being satisfied. Recommendation for Researchers: This research should be expanded to additional institutions across the United States as well as abroad. This particular research protocol is easily replicated and can be duplicated at both minority and majority serving institutions enabling greater comparisons across groups. Impact on Society: Several reports identify gaps in the 21st century skills required for the workplace and the effectiveness of higher education in preparing graduates for the workforce. This study helps to propel this discussion forward with relevant findings and a research methodology that is easily replicable. Future Research: A follow-up study of employers is currently being conducted.




industry

Using the Web to Enable Industry-University Collaboration: An Action Research Study of a Course Partnership




industry

Entry Level Systems Analysts: What Does the Industry Want?

This study investigates the skill sets necessary for entry level systems analysts. Towards this end, the study combines two sources of data, namely, a content analysis of 200 systems analysts’ online job advertisements and a survey of 20 senior Information Systems (IS) professionals. Based on Chi-square tests, the results reveal that most employers prefer entry level systems analysts with an undergraduate Computer Science degree. Furthermore, most of the employers prefer entry level systems analysts to have some years of experience as well as industry certifications. The results also reveal that there is a higher preference for entry level systems analysts who have non-technical and people skills (e.g., problem solving and oral communication). The empirical results from this study will inform IS educators as they develop future systems analysts. Additionally, the results will be useful to the aspiring systems analysts who need to make sure that they have the necessary job skills before graduating and entering the labor market.




industry

University-Industry Collaboration in Higher Education: Exploring the Informing Flows Framework in Industrial PhD Education

Aim/Purpose: The aim is to explore the informing flows framework as interactions within a PhD education practicing a work-integrated learning approach in order to reveal both the perspectives of industrial PhD students and of industry. Background: An under-researched field of university-industry collaboration is explored revealing both the perspectives of industrial PhD students and of industry. Methodology: Qualitative methods were applied including interviews and document studies. In total ten semi-structured interviews in two steps were conducted. The empirical context is a Swedish PhD program in informatics with a specialization in work-integrated learning. Contribution: By broadening the concept of work-integrated learning, this paper contributes empirical results on benefits and challenges in university-industry collaboration focusing on industrial PhD students and industry by applying the informing flows framework. Findings: Findings expose novel insights for industry as well as academia. The industrial PhD students are key stakeholders and embody the informing flows between practice and university and between practice and research. They are spanning boundaries between university and industry generating continuous opportunities for validation and testing of empirical results and models in industry. This may enable increased research quality and short-lag dissemination of research results as well as strengthened organizational legitimacy. Recommendation for Researchers: Academia is recommended to recognize the value of the industrial PhD students’ pre-understanding of the industry context in the spirit of work-integrated learning approach. The conditions for informing flows between research and practice need to continuously be maintained to enable short-term societal impact of research for both academia and industry. For practitioners: This explorative study show that it is vital for practice to recognize that challenges do exist and need to be considered to strengthen industrial PhD pro-grams as well as university-industry collaborations. Additionally, it is of importance to formalize a continuously dissemination of research in the industries. Future Research: Future international and/or transdisciplinary research within this field is encouraged to include larger samples covering other universities and a mix of industrial contexts or comparing industrial PhD students in different phases of their PhD education.




industry

Hybrid of machine learning-based multiple criteria decision making and mass balance analysis in the new coconut agro-industry product development

Product innovation has become a crucial part of the sustainability of the coconut agro-industry in Indonesia, covering upstream and downstream sides. To overcome this challenge, it is necessary to create several model stages using a hybrid method that combines machine learning based on multiple criteria decision making and mass balance analysis. The research case study was conducted in Tembilahan district, Riau province, Indonesia, one of the primary coconut producers in Indonesia. The analysis results showed that potential products for domestic customers included coconut milk, coconut cooking oil, coconut chips, coconut jelly, coconut sugar, and virgin coconut oil. Furthermore, considering the experts, the most potential product to be developed was coconut sugar with a weight of 0.26. Prediction of coconut sugar demand reached 13,996,607 tons/year, requiring coconut sap as a raw material up to 97,976,249.




industry

Healthcare industry input parameters for a deterministic model that optimally locates additive manufacturing hubs

Recent innovations in additive manufacturing (AM) have proven its efficacy for not only the manufacturing industry but also the healthcare industry. Researchers from Cal Poly, San Luis Obispo, and California State University Long Beach are developing a model that will determine the optimal locations for additive manufacturing hubs that can effectively serve both the manufacturing and healthcare industries. This paper will focus on providing an overview of the healthcare industry's unique needs for an AM hub and summarise the specific inputs for the model. The methods used to gather information include extensive literature research on current practices of AM models in healthcare and an inclusive survey of healthcare practitioners. This includes findings on AM's use for surgical planning and training models, the workflow to generate them, sourcing methods, and the AM techniques and materials used. This paper seeks to utilise the information gathered through literature research and surveys to provide guidance for the initial development of an AM hub location model that locates optimal service locations.




industry

Fail Often, Fail Big, and Fail Fast? Learning from Small Failures and R&D Performance in the Pharmaceutical Industry

Do firms learn from their failed innovation attempts? Answering this question is important because failure is an integral part of exploratory learning. In this study, we explore whether and under what circumstances firms learn from their small failures in experimentation. Building on organizational learning literature, we examine the conditions under which prior failures influence firms' R&D output amount and quality. An empirical analysis of voluntary patent expirations (i.e., patents that firms give up by not paying renewal fees) in 97 pharmaceutical firms between 1980 and 2002 shows that the number, importance, and timing of small failures are associated with a decrease in R&D output (patent count) but an increase in the quality of the R&D output (forward citations to patents). Exploratory interviews suggest that the results are driven by a multi-level learning process from failures in pharmaceutical R&D. The findings contribute to the organizational learning literature by providing a nuanced view of learning from failures in experimentation.