Aim/Purpose: This study identifies the elements that influence intentions to purchase from the most popular Arabic online classifieds platform, OpenSooq.com. Background: Online purchasing has become popular among consumers in the past two decades, with perceived risk and trust playing key roles in consumers’ intention to purchase online. Methodology: A questionnaire survey was conducted of Internet users from three Jordanian districts to investigate how they used the OpenSooq platform in their e-commerce activities. In total, 202 usable responses were collected, and the data were analyzed with PLS-SEM for hypothesis testing and model validation. Contribution: Though online trading is increasingly popular, the factors that impact the behavior of consumers when purchasing high-value products have not been adequately investigated. Therefore, this study examined the factors affecting perceived risk, and the potential impact of privacy concerns on the perceived risk of online smartphone buyers. The study framework can help explore online behavior in various situations to ascertain similarities and differences and probe other aspects of online buying. Findings: Perceived risk negatively correlates with online purchasing behavior and trust. However, privacy concern and perceived risk, transaction security and trust, and trust and online purchasing behavior exhibited positive correlations. Recommendations for Practitioners: Customers can complete and retain online purchases in a range of settings illuminated in this study’s methods and procedures. Moreover, businesses can manage their IT arrangements to make Internet shopping more convenient and build processes for online shopping that allow for engagement, training, and ease of use, thus improving their customers’ online purchasing behavior. Recommendation for Researchers: Given the insight into the understanding and integration of variables including perceived risk, privacy issues, trust, transaction security, and online purchasing behavior, academics can build on the groundwork of this research paradigm to investigate underdeveloped countries, particularly Jordan, further. Impact on Society: Understanding the characteristics that influence online purchasing behavior can help countries realize the full potential of online shopping, particularly the benefits of safe, fast, and low-cost financial transactions without the need for an intermediary. Future Research: Future research can examine the link between online purchase intent, perceived risk, privacy concerns, trust, and transaction security to see if the findings of this study in Jordan can be applied to a broader context in other countries.

Aim/Purpose: This study aimed to explore the impact of environmental drivers and trust on consumers’ adoption of Fintech services in the Jordanian context. It had also evaluated the mediating role of trust on the relation between environmental drivers and consumers adoption of Fintech services. Background: The reviewed studies on Fintech adoption demonstrated a lack of focus on the role of external or environmental drivers on consumers’ intentions to use and continue to use of Fintech services. Amongst the analyzed studies, the majority had examined the role of consumers perception of services usefulness and ease of use while few had included some environmental variables within the investigated variables such as social influence and government support. Furthermore, shortage of Fintech adoption related research in the developing countries, especially the Jordanian context was noted. Methodology: The study conceptual model was derived from Social Cognitive Theory (SCT) and Technological Personal Environmental (TPE) framework. This study was a quantitative one that employed survey method to empirically address its research questions and test the proposed hypotheses. Jordanian residents over the age of 18 who are familiar with Fintech were targeted, and convenience sampling was applied to get representative sample. Data was assembled from 323 respondents using an online questionnaire. Partial Least Squares Structure Equation Modeling (PLS-SEM) was applied to analyze the gathered data through SMART-PLS software. Contribution: This article adds to the existing literature on multiple stands, as it adds to literature related to Fintech adoption, as well as the interaction between consumer environment and their level of adoption. It also enriches the limited literature on the influence of COVID-19 to drive consumer usage of innovative services. Moreover, it supplements the scarce literature on Fintech adoption in the Jordanian settings. Findings: The main findings revealed the positive influence of both environmental drivers and trust as predictors of consumer intention to use Fintech services. It had also asserted the positive mediating effect of trust on the relationship amongst environmental drivers and consumer usage intent. Recommendations for Practitioners: By understanding the importance of consumer environment and trust on encouraging consumer to adopt Fintech services, governments, policy makers and practitioners can utilize this knowledge to adopt their offered services. They need to work on enhancing the technological infrastructure, as well as establishing general technological knowledge. They also need to highlight the role of Fintech service in fighting Covid-19, by adhering to the social distancing rules. Moreover, they need to guarantee the security and reliability of the developed services to increase their level of trust in the offered services. Recommendation for Researchers: This research has confirmed the positive influence of consumer environment represented by social influence, government support, technological readiness, and COVID-19 on their adoption of Fintech services. It has also established the mediating influence of consumer trust on the relation between environmental drivers and consumer intent to use Fintech services. This area is unexplored and needs more validation. Impact on Society: By understanding the factors affecting the Jordanian society in adopting Fintech services, this research provides set of recommendation to the Jordanian government and policy makers that can lead for more adoption of the developed Fintech services, which in turn would lead to better services provided to the society as well as increasing the financial inclusion level in the Jordanian society. Future Research: Future research can explore other environmental variables that were not included in the current research. Future research can also investigate the moderating effect of personal attributes such as consumer’s demographics, or more personal attributes such as self-efficacy, inherit innovativeness or risk aversion. It can also examine the moderating effect of financial literacy and/ or technological background.

Aim/Purpose: Based on the stimulus-organism-response (SOR) model, the current study investigated social commerce functions as an innovative retailing technological support by selecting the three most appropriate features for the Chinese online shopping environment with respective value co-creation intentions. Background: Social commerce is the customers’ online shopping touchpoint in the latest retail era, which serves as a corporate technological tool to extend specific customer services. Although social commerce is a relatively novel platform, limited theoretical attention was provided to determine retailers’ approaches in employing relevant functions to improve consumer experience and value co-creation. Methodology: A questionnaire was distributed to Chinese customers, with 408 valid questionnaires being returned and analyzed through Structural Equation Modeling (SEM). Contribution: The current study investigated the new retail concept and value co-creation from the consumer’s perspective by developing a theoretical model encompassing new retail traits and consumer value, which contributed to an alternative theoretical understanding of value creation, marketing, and consumer behaviour in the new retail business model. Findings: The results demonstrated that value co-creation intention was determined by customer experience, hedonic experience, and trust. Simultaneously, the three factors were significantly influenced by interactivity, personalisation, and sociability features. Specifically, customers’ perceptions of the new retail idea and the consumer co-creation value were examined. Resultantly, this study constructed a model bridging new retail characteristics with consumer value. Recommendations for Practitioners: Nonetheless, past new retail management practice studies mainly focused on superficial happiness in the process of human-computer interaction, which engendered a computer system design solely satisfying consumers’ sensory stimulation and experience while neglecting consumers’ hidden value demands. As such, a shift from the subjective perspective to the realisation perspective is required to express and further understand the actual meaning and depth of consumer happiness. Recommendation for Researchers: New retailers could incorporate social characteristics on social commerce platforms to improve the effectiveness of marketing strategies while increasing user trust to generate higher profitability. Impact on Society: The new retail enterprises should prioritise consumers’ acquisition of happiness meaning and deep experience through self-realisation, cognitive improvement, identity identification, and other aspects of consumer experiences and purchase processes. By accurately revealing and matching consumers’ fundamental perspectives, new retailers could continuously satisfy consumer requirements in optimally obtaining happiness. Future Research: Future comparative studies could be conducted on diverse companies within the same industry for comprehensive findings. Moreover, other underlying factors with significant influences, such as social convenience, group cognitive ability, individual family environment, and other external stimuli were not included in the present study examinations.

The privacy of personal information is an important area of focus in today’s electronic world, where information can so easily be captured, stored, and shared. In recent years it has regularly featured as a topic in news media and has become the target of legislation around the world. Multidisciplinary privacy research has been conducted for decades, yet privacy remains a complex subject that still provides fertile ground for further investigation. This article provides a narrative overview of the nature of information privacy, describing the complexities and challenges that consumers and organizations face when making decisions about it, in order to demonstrate its importance to both groups. Based on this work, we present a transdisciplinary view of information privacy research linking the consumer and organization. It illustrates areas of concern for consumers and organizations together with the factors that influence the decisions they make about information privacy. By providing such a view we hope to encourage further cross-disciplinary research into this highly pertinent area.

Aim/Purpose: This paper describes an empirical examination of how users’ willingness to disclose personal data is influenced by the amount of information provided on landing pages – standalone web pages created explicitly for marketing or advertising campaigns. Background: Provision of information is a central construct in the IS discipline. Content is a term commonly used to describe the information made available by a website or other electronic medium. A pertinent debate among scholars and practitioners relate to the behavioral impact of content volume: Specifically, does a greater amount of information elicit engagement and compliance, or the other way around? Methodology: A series of large-scale web experiments (n= 535 and n= 27,900) were conducted employing a between-subjects design and A/B testing. Two variants of landing pages, long and short, were created based on relevant behavioral theories. Both variants included an identical form to collect users’ information, but different amounts of provided content. User traffic was generated using Google AdWords and randomized between the page using Unbounce.com. Relevant usage metrics, such as response rate (called “conversion rate”), location, and visit time were recorded. Contribution: This research contributes to the body of knowledge on information provision and its effectiveness and carries practical and theoretical implications to practitioners and scholars in Information Systems, Informing Science, Communications, Digital Marketing, and related fields. Findings: Analyses of results show that the shorter landing pages had significantly higher conversion rates across all locations and times. Findings demonstrate a negative correlation between the content amount and consumer behavior, suggesting that users who had less information were more inclined to provide their data. Recommendations for Practitioners: At a practical level, results can empirically support business practices, design considerations, and content strategy by informing practitioners on the role of content in online commerce. Recommendation for Researchers: Findings suggest that the amount of content plays a significant role in online decision making and effective informing. They also contradict prior research on trust, persuasion, and security. This study advances research on the paradoxical relationship between the increased level of information and online decision-making and indicates that contrary to earlier work, not all persuasion theories‎ are ‎effective online. Impact on Society: Understanding how information drives behavior has implications in many domains (civic engagement, health, education, and more). This has relevance to system design and public communication in both online and offline contexts. Future Research: Using this research as a starting point, future research can examine the impact of content in other contexts, as well as other behavioral drivers (such as demographic data). This can lead to theoretical, methodological, and practical recommendations.

Aim/Purpose: The focus on human well-being has attracted the attention of consumers, organizations, and marketers to understand the various facets of Front of Pack Nutrition Labelling (FOPNL). This study examines the overall research trends in the FPONL domain and identifies the new research areas. Background: FOPNL is becoming increasingly popular and its influence has been widely examined. Different label schemes have been introduced across different regions in the world. Nevertheless, such interventions are limited in developing economies. Methodology: This study uses bibliometric analysis methods to explore Front of Pack Nutrition Labelling (FOPNL) trends using 602 articles published in selected business journals. Contribution: The paper identifies the new FOPNL research avenues. The study indicates that FOPNL has become a crucial research area, and more research is needed at the organization, managerial, and policy levels. Findings: The study identifies four themes. The first theme identified is the effect of harmful nutrients on health and the role of FOPNL nutrition in changing eating habits. The second theme focused on the government's policy and implementation of FOPNL nutrition labeling regulations. The third theme is dedicated to the work on attention, perception, understanding, and influence of multiple traffic light schemes. The fourth theme relates to the Health Star Rating, Nutri Score, and Healthier Choice FOPNL nutrition labeling schemes. Overall, the paper informs consumers, manufacturers, and regulators about the recent trends in the FOPNL research. Recommendation for Researchers: Though FOPNL has been widely examined in the health and nutrition domain, however, limited research has been done in the marketing domain. Research using neuroscientific methods (e.g. eye tracking) should provide more robust findings. Future Research: There is limited research on FOPNL from emerging economies. Future research can examine how FOPNL may influence people, policy, and private entities.

Aim/Purpose: The aim of the present study is to investigate how pre-game superstition and anxiety can drive the consumption and purchase of sports products and objects by triathletes. Methodology: We tested our hypotheses via a cross-sectional study on a sample of N=124 triathletes. Contribution: The originality of our work stands in the provision of empirical evidence on the role of superstition and anxiety in characterized consumer decision-making of triathletes. Theoretically and practically, our results can extend our knowledge of the role of cognitive factors in consumer behaviors among athletes. Findings: The results of the Structural Equation Modelling provided evidence of our hypothesized relationship between pre-game anxiety and superstition, and cognitive biases. Pre-game anxiety increases the level of incidence of specific cognitive biases characterized by intuitive and implicit thinking, while superstition leads to more rational and personal cognitive biases, which affect their purchasing of sports products before games and competitions.

This article examines the conditions under which organizations publicly respond to unfavorable consumer evaluations that challenge their market identity. Because organizations' market identities are certified by expert evaluations, consumers' devaluations that challenge these expert evaluations represent an identity threat. However, organizations do not always react to consumers' devaluations because of the risks associated to public responses. Hence, we first predict that organizations are more likely to respond to severe devaluations than to weaker ones; second, we propose that organizations, when faced with severe devaluations, are more likely to craft responses that justify their actions and behaviors. We further contend that, for any market identity under consideration, an organization's reputation amplifies these relationships. Analyses of a dataset of London hoteliers' responses to online reviews posted on TripAdvisor during the period 2002-2012 lend substantial support to our hypotheses.

MALAYSIAN consumer associations have been around since the 1960s. However, today we have few that are active and serve consumer interest.

They should continue to fight for consumer rights nationwide and address issues that require better consumer education, stronger laws and enhanced regulatory frameworks, especially in commerce.

Many of these associations face several challenges when it comes to consumer protection, despite existing legal frameworks such as the Consumer Protection Act 1999. The main issues stem from a combination of factors, including:

Limited awareness: Many consumers are not fully aware of their rights under consumer protection laws. This lack of awareness leads to consumers not filing complaints or pursuing justice when their rights are violated.

Weak enforcement: While there are laws in place, the enforcement of these laws can be inconsistent. Regulatory agencies sometimes lack the resources or the will to take effective action against businesses that violate consumer rights.

Online transactions: With the rise of e-commerce, there have been increasing complaints about fraud, counterfeit goods and scams. Consumer protection laws are still catching up to fully address issues arising from online transactions, leaving many consumers vulnerable.

Delayed resolutions: Consumers often face long wait-times when filing complaints or seeking compensation. Dispute resolution mechanisms can be slow, which discourages consumers from pursuing complaints.

Misleading advertisements: There have been cases of misleading or false advertising where consumers end up buying products or services that do not meet expectations. The penalties for businesses engaging in such practices are not always strong enough to act as a deterrent.

Price gouging: In certain industries, especially during times of crisis, for example, the Covid-19 pandemic, price gouging can be a significant issue, with some businesses exploiting consumers by drastically raising prices on essential goods.

The government also has a duty to see that consumer associations function as they should and continue to stay active, and that they are fully supported.

Consumers should take action to defend their rights and ensure they are not violated while pursuing consumer protection.

Bulbir is a former president of the Negeri Sembilan Consumers Association. Comments: letters@thesundaily.com

Earnings of Cosco Capital Inc., the listed retail holding firm of tycoon Lucio Co, increased by 10 percent in the nine months ending September on the back of strong operating performance across all its business segments.

We sat down with Jim Koch to talk about his company’s newest big release, Samuel Adams American Light, which is already earning accolades.

The post Q&A: Boston Beer Co.’s Jim Koch on sticking to beer, and changing consumer tastes appeared first on Boston.com.

So, you want church to be all about you right? Well, I guess that IS how we got you in the door.

What are the dangers of a consumerism society within the church, and specifically your worship team? James and Dustin dive in to this topic and what they say may surprise you.

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Schneider Electric, a global specialist in energy management, offers the Wiser™ Energy Management System, a demand management solution for utilities and consumers that allows homeowners to reduce or shift energy use during peak times and improves grid efficiency.

Alarm.com won the Consumer Electronic Association's (CEA) Mark of Excellence Award for its Geo-Services technology.

 Leviton announced its OmniTouch 7 touchscreen was recognized by the Consumer Electronics Association's TechHome Division with the 2014 Mark of Excellence (MOE) Award of Human Interface of Product of the Year.  

A Parks Associates white paper reveals that most residential security owners prioritize fast and reliable response times when choosing their systems, while highlighting the challenges and innovations security providers face to meet these expectations.

Washington — Citing a growing trend of people pointing lasers at airplanes, the Federal Aviation Administration is calling for product labels warning consumers that the safety of flight crews and passengers is being put at risk.

Whether it's adding a kick to comfort foods, taking advantage of the hottest (pun intended) global dishes, or spicing up beverages, it's clear that trendy heat can help consumers combat the cold.

Washington – The Environmental Protection Agency’s recent final rule banning methylene chloride for consumer use has advocacy groups and lawmakers concerned that continued commercial use of the hazardous chemical leaves workers at risk.

Earlier this year, the Oregon cheesemakers at Tillamook released a comprehensive trend report on new ways consumers are finding to enjoy cheese. Two intriguing pairings revealed by the report included matching artisanal honeys with artisanal cheeses, and what the trend-spotters called “the cheddar plunge”.

Global concerns over obesity, diabetes, and cardiovascular disease will usher in the new year’s health and wellness initiatives. Consumers will engage in the annual effort to seek out food and beverage choices with more moderate amounts of nutritive sweeteners (i.e., sucrose and fructose), lower amounts of “undesirable” fats, and fewer calories. 

Keeping food safe (70%) and the use of pesticides (60%) are top concerns when considering how food is grown. Nutritional content, use of agricultural technology, environmental sustainability, animal welfare, and farm workers welfare were other listed concerns consumers factor into their purchase decisions.  

“In today’s media landscape, headlines often sensationalize conflicting opinions on the role sweeteners should play in a healthy diet,” Wendy Reinhardt Kapsak, MS, RDN, IFIC president & CEO, said. 

Healthy aging could be defined as staying active and in good health—both physically and mentally—while getting older. Overall, three-quarters of consumers we survey report that healthy aging is “very” or “extremely important” to them. 

Consumers are drawn to the complementary flavors and heat levels offered by different peppers and regional tastes. Understanding these synergies can help manufacturers discover new product innovation opportunities.

For the second year, respondents ranked “Easy (Under 30 Minutes) Meals” as their top curiosity for the year ahead, once again underscoring that even the most food-forward consumers are craving approachable, simple meal inspiration.

The ambiguity continues as half of Americans also do not know how much sodium they consume each day. When asked about their personal daily sodium consumption, 48% of Americans say they simply “don’t know,” while estimates vary widely for the other 52%.

The report, “Tapping Into the Global Consumer Well-Being Opportunity,” reveals the complexity of personal well-being, with consumers turning to solutions as varied as physical activity, social media, food, pet ownership, beauty, and books, among many other products and services, to harmonize their physical, mental, and social well-being.

“Consumers are looking for wellness across every aspect of their lives, and food and beverages are playing a critical role in this transformation,” said Sally Lyons Wyatt, global executive vice president and chief advisor at Circana. 

Post Consumer Brands launched three new cereals and two size extensions.

Ongoing studies focusing on the human microbiome reveal novel insights into the diverse applications of probiotics beyond gut health. Emerging research explores the intricate connection between microbiota and various health conditions, propelling innovative probiotic solutions targeting specific health concerns.

The US Food and Drug Administration launched an initiative to help consumers use the new Nutrition Facts label that appears on packaged foods to maintain healthy dietary practices.

The FDA considers the term “natural” to mean that nothing artificial or synthetic (including all color additives regardless of source) has been included in, or has been added to, a food that would not normally be expected to be in that food.

Earlier this year, the US Department of Agriculture (USDA) reported that spending on food-ordering apps for deliveries from full-service restaurants quadrupled between pre-pandemic months and 2022. 

From electrolyte-packed drinks to sustainable hydration solutions, brands introduce innovative products designed to keep consumers refreshed and replenished.

Prior to sharing our outlook for 2025, we wanted to review the predictions we made for 2024 to determine what we got right and what might not have fully taken shape. Here, we've collected capsule information for each section of our 2024 Predictions, in areas such as sustainability, foodservice and global flavors. Within each capsule, you will find our 2024 predictions and assessments of their accuracy.

These reports highlight that Hispanics now make up 20% of the US population and account for 71% of national population growth between 2022 and 2023. More than 25% of Gen Z and Gen Alpha identify as Hispanic, demonstrating the long-term potential of this powerful consumer group.

According to the IFIC survey, one-third of Americans (33%) reported changing their LNCS consumption habit between April 2023 and April 2024. While 10% said they increased LNCS consumption and 6% said they started consuming LNCS, 11% said they decreased LNCS consumption and 6% said they stopped consuming LNCS altogether.

FOOD ENGINEERING talks with Mintel Consulting’s Lynn Dornblaser about consumer preferences for pet food over the last five years and what’s ahead.

Five hundred members of Flooring America, Flooring Canada and The Floor Trader learn the latest strategies to drive growth and market differentiation for independent flooring retailers.

Beyond its refreshed corporate logo, Bolthouse Fresh Foods is revealing its new consumer brand, Bolthouse Fresh, and packaging for its consumer-facing portfolio of fresh carrots and on-the-go snacking solutions.

The ingredients most likely to influence purchasing decisions were probiotics, vitamins and minerals and fiber.

Tate & Lyle PLC, a global provider of food and beverage solutions and ingredients, revealed six key trends that are shaping consumer product innovation in the food and beverage market.

The post How Do Financial Attitudes and Preferences Vary among Latine Consumers? was curated by information for practice.

While retailers understand the need to move towards increased first-party data collection and personalised shopper engagement, many remain concerned about building privacy-centric experiences that meet consumers’ growing demands for the responsible use of their data, the latest research from Wunderkind, the AI-driven performance marketing solution, warns.

Forter, the Trust Platform for digital commerce, has released findings from its 2024 Consumer Trust Premium Report, which explores the evolving relationship between consumer shopping habits and brand trust, based on 2,000 survey respondents in the US and UK.

Descartes Systems Group has released findings from its 2024 Home Delivery Sustainability Report: The Environmentally Conscious Consumer Under Pressure survey, which examined online consumer sentiment of retailers’ sustainability practices around their delivery operations.