action Metal–support interaction triggered d–p orbital hybridization for efficient electrocatalytic semi-hydrogenation of alkynes By pubs.rsc.org Published On :: J. Mater. Chem. A, 2024, Advance ArticleDOI: 10.1039/D4TA01240B, PaperQiong Wan, Jiaxun Zhang, Xuan Liu, Huizhi Li, Abdullah, Taotao Ren, Qiyuan Liu, Yongheng Xu, Jia Liu, Jicheng Liu, Bingqing Yao, Yiyun Fang, Xinzhe Li, Chi HeAtomic restructuring in Pd/Fe2O3 catalysts weakens Pd binding to chemisorbed 4-aminophenylacetylene and hydrogen intermediates, boosting conversion and selectivity in 4-aminophenylacetylene semi-hydrogenation, surpassing Pd/C and other catalysts.To cite this article before page numbers are assigned, use the DOI form of citation above.The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action Boosting reaction kinetics of polycrystalline phase Fe7S8/FeS2 heterostructures encapsulated in hollow carbon nanofiber for superior fast sodium storage By pubs.rsc.org Published On :: J. Mater. Chem. A, 2024, Accepted ManuscriptDOI: 10.1039/D4TA01241K, PaperHui Cai, Fei Wang, Huiyan Feng, Zhendong Liu, Chengzhi Zhang, Anbang Lu, Xi Zhao, Qiuhong Lu, Quanbing Liu, Jun TanMetal sulfides have been regarded as highly competitive anode materials for fast sodium storage due to the excellent redox reversibility and comparatively great electron properties. Nevertheless, metal sulfides suffer from...The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action NiFeCo–OH/NiTe nanoarrays with amorphous/crystalline interfaces for highly efficient oxygen evolution reaction By pubs.rsc.org Published On :: J. Mater. Chem. A, 2024, Advance ArticleDOI: 10.1039/D4TA00772G, PaperJing Liu, Da Liu, Xiaoxiao Yan, Peifang Guo, Hongbin Xu, Peng Chen, Renbing WuOne-dimensional heterostructured NiFeCo–OH/NiTe nanorod arrays with amorphous/crystalline interfaces have been rationally synthesized, exhibiting an excellent OER electrocatalytic performance.To cite this article before page numbers are assigned, use the DOI form of citation above.The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action In situ analysis of the oxygen evolution reaction on the CuO film in alkaline solution by surface interrogation scanning electrochemical microscopy: investigating active sites (CuIII) and kinetics By pubs.rsc.org Published On :: J. Mater. Chem. A, 2024, Advance ArticleDOI: 10.1039/D4TA00628C, PaperSeokjun Han, Jinoh Yoo, Won Tae ChoiSurface interrogation scanning electrochemical microscopy was employed to assess the electrocatalytic activity of CuO films for the oxygen evolution reaction in an alkaline solution.To cite this article before page numbers are assigned, use the DOI form of citation above.The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action Gaining the Molecular Design Principles for Efficient Diarylethene Photoacid and Photohydride Generators Based on Photochemical Reaction Mechanism By pubs.rsc.org Published On :: Chem. Sci., 2024, Accepted ManuscriptDOI: 10.1039/D4SC06202G, Edge Article Open Access   This article is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported Licence.Yifan Su, Dexin Zheng, Lingfeng Ge, Le Yu, David Lee Phillips, Jiani Ma, Yu FangAbstract: Photoacid generators (PAGs) and photohydride generators (PHGs) are specific photolabile protecting groups that release acid and hydride, respectively. Over the past decade, great efforts have been devoted to developing...The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action Synthesis of highly condensed phospholes by Lewis acid-assisted dehydrogenative Mallory reaction under visible light irradiation By pubs.rsc.org Published On :: Chem. Sci., 2024, Accepted ManuscriptDOI: 10.1039/D4SC05657D, Edge Article Open Access   This article is licensed under a Creative Commons Attribution 3.0 Unported Licence.Ikki Kamiyoshi, Yuki Kojima, Shibo Xu, Kosuke Yasui, Yuji Nishii, Koji HiranoA photo-promoted oxidative cyclization, that is, Mallory reaction of 2,3-diarylbenzophopholes has been developed. With an assistance of Bi(OTf)3 Lewis acid, the reaction proceeds smoothly under visible light irradiation even without...The content of this RSS Feed (c) The Royal Society of Chemistry Full Article
action Andhra Pradesh High Court strikes down PIL seeking to restrain police from taking action on ‘abusive content on social media’ By www.thehindu.com Published On :: Wed, 13 Nov 2024 21:30:39 +0530 Full Article Andhra Pradesh
action 29th Climate Conference (COP) tracker | Day 2 LIVE: Key speeches, UK NDC, and India’s reaction at 5 p.m. on November 13 By www.thehindu.com Published On :: Wed, 13 Nov 2024 17:01:23 +0530 Vibhuti Garg, an Associate and Senior Energy Specialist with over 13 years of experience in the energy sector, will guide us through the implications of these financial negotiations and the potential impacts on global energy transitions and climate commitments at 5 p.m. on November 13 Full Article Environment
action Karnataka to roll out e-khatas for all properties in GPs, ULBs to avoid fictitious transactions By www.thehindu.com Published On :: Wed, 13 Nov 2024 21:13:49 +0530 Full Article Karnataka
action Indian gaming sector urged to embrace diversity beyond performative actions By www.thehindu.com Published On :: Wed, 13 Nov 2024 20:43:04 +0530 ‘Inclusion of female and LGBTQIA+ characters remains limited, underscoring a lack of representation’ Full Article Hyderabad
action Comeback man Shami makes a quiet return to action By www.thehindu.com Published On :: Wed, 13 Nov 2024 22:33:23 +0530 Aryan and Khejroliya pick up four wickets apiece as Madhya Pradesh bowls out Bengal for 228; host batters build on advantage Full Article Sport
action Year-long action plan to combat diabetes to be launched on World Diabetes Day By www.thehindu.com Published On :: Wed, 13 Nov 2024 22:03:33 +0530 Full Article Kerala
action ‘Unwieldy’ first draft at Baku sets 2030 goal of $5 trillion for climate action By www.thehindu.com Published On :: Thu, 14 Nov 2024 04:57:59 +0530 While there are multiple technical issues being deliberated upon at Baku, the headline-moment that the hundreds of negotiators are working upon, is the NCQG. Full Article Environment
action Action initiated against apartment for connecting sanitary line to Cauvery pipeline By www.thehindu.com Published On :: Thu, 14 Nov 2024 06:35:00 +0530 Full Article Bengaluru
action Tax evasion rampant as only 23% of transactions being traced, says Chief Commissioner of IT By www.thehindu.com Published On :: Wed, 13 Nov 2024 19:50:26 +0530 Full Article Madurai
action Apple 'Distraction Control' Tool May Block Ads By www.infopackets.com Published On :: Mon, 19 Aug 2024 16:31:09 +0000 iPhones and iPads could soon let users permanently hide parts of web pages including pop-up windows. The move has proven controversial with suggestions it could also be used as an ad-blocker. The new feature is called Distraction Control and is in the development beta stages (i.e. test version) of the Safari web browser in the upcoming iOS 18 update. It also appears to be on the way in Safari for Mac computers. The feature lets users tap a page menu button marked "Hide Distracting Items". That will bring up a list of elements on a web page such as pop-up windows, autoplay videos and banners ... (view more) Full Article
action Muscovite dehydration melting; reaction mechanisms, microstructures, and implications for anatexis By geoscan.nrcan.gc.ca Published On :: Mon, 30 Sep 2019 00:00:00 EDT Dyck, B; Waters, D J; St-Onge, M R; Searle, M P. Journal of Metamorphic Geology 2019 p. 1-24, https://doi.org/10.1111/jmg.12511<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20160157.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20160157.jpg" title="Journal of Metamorphic Geology 2019 p. 1-24, https://doi.org/10.1111/jmg.12511" height="150" border="1" /></a> Full Article
action Anomalous fractionation of mercury isotopes in the Late Archean atmosphere By geoscan.nrcan.gc.ca Published On :: Mon, 06 Apr 2020 00:00:00 EDT Zerkle, A L; Yin, R; Chen, C; Li, X; Izon, G J; Grasby, S E. Nature Communications vol. 11, issue 1, 1709, 2020 p. 1-9, https://doi.org/10.1038/s41467-020-15495-3<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200064.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200064.jpg" title="Nature Communications vol. 11, issue 1, 1709, 2020 p. 1-9, https://doi.org/10.1038/s41467-020-15495-3" height="150" border="1" /></a> Full Article
action Evaluation and optimization of acid processing procedures for the extraction of conodont elements from calcareous rock By geoscan.nrcan.gc.ca Published On :: Thu, 20 May 2021 00:00:00 EDT Gallotta, C; Gouwy, S A; Komaromi, L. Geological Survey of Canada, Open File 8792, 2021, 50 pages, https://doi.org/10.4095/328273<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_328273.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_328273.jpg" title="Geological Survey of Canada, Open File 8792, 2021, 50 pages, https://doi.org/10.4095/328273" height="150" border="1" /></a> Full Article
action Magma-shale interaction in large igneous provinces: implications for climate warming and sulphide genesis By geoscan.nrcan.gc.ca Published On :: Fri, 09 Sep 2022 00:00:00 EDT Deegan, F M; Bédard, J H; Grasby, S E; Dewing, K; Geiger, H; Misiti, V; Capriolo, M; Callegaro, S; Svensen, H H; Yakymchuk, C; Aradi, L E; Freda, C; Troll, V R. Journal of Petrology vol. 63, 2022 p. 1-10, https://doi.org/10.1093/petrology/egac094<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20220242.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20220242.jpg" title="Journal of Petrology vol. 63, 2022 p. 1-10, https://doi.org/10.1093/petrology/egac094" height="150" border="1" /></a> Full Article
action Highly fractionated Hg isotope evidence for dynamic euxinia in shallow waters of the Mesoproterozoic ocean By geoscan.nrcan.gc.ca Published On :: Wed, 31 May 2023 00:00:00 EDT Wu, Y; Tian, H; Yin, R; Chen, D; Grasby, S E; Shen, J; Li, T; Ju, S; Peng, P. Earth and Planetary Science Letters 616, 118211, 2023 p. 1-9, https://doi.org/10.1016/j.epsl.2023.118211<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20230261.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20230261.jpg" title="Earth and Planetary Science Letters 616, 118211, 2023 p. 1-9, https://doi.org/10.1016/j.epsl.2023.118211" height="150" border="1" /></a> Full Article
action Geological and geochemical data from Mackenzie corridor. Part XI: New geochemical, magnetic susceptibility, and X-ray diffraction data from the Horn River Group (Devonian) in cores and outcrops south of Norman Wells, Northwest Territories By geoscan.nrcan.gc.ca Published On :: Thu, 12 Jan 2023 00:00:00 EDT Kabanov, P B; Abdi, W; Biggin, A J; Bilot, I; van der Boon, A; Gouwy, S; Grasby, S; Minions, N; Percival, J; Thallner, D; Twemlow, C; VandenBerg, R. Geological Survey of Canada, Open File 8940, 2023, 13 pages, https://doi.org/10.4095/331201<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_331201.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_331201.jpg" title="Geological Survey of Canada, Open File 8940, 2023, 13 pages, https://doi.org/10.4095/331201" height="150" border="1" /></a> Full Article
action Year-long action plan to combat diabetes to be launched on World Diabetes Day - The Hindu By news.google.com Published On :: Wed, 13 Nov 2024 16:36:00 GMT Year-long action plan to combat diabetes to be launched on World Diabetes Day The HinduWorld Diabetes Day 2024 PIBWorld Diabetes Day: Why diabetes is more than abnormal blood sugar level The Times of IndiaWorld Diabetes Day 2024: 10 Foods That Are Secretly Increasing Your Risk Of Diabetes NDTVWorld Diabetes Day 2024: 5 ways to detect diabetes quickly Health shots Full Article
action John Krasinski reveals wife Emily Blunt's reaction to his Sexiest Man Alive title - Hindustan Times By news.google.com Published On :: Wed, 13 Nov 2024 17:21:12 GMT John Krasinski reveals wife Emily Blunt's reaction to his Sexiest Man Alive title Hindustan TimesActor John Krasinski Named 'Sexiest Man Alive' Of 2024 By People Magazine NDTVIs Jim from The Office really the sexiest man in the world? The GuardianNot Shah Rukh Khan, Hrithik Roshan, Leonardo Dicaprio, Chris Evans, or Tom Cruise, THIS actor is the sexiest India.comJohn Krasinski Is PEOPLE's 2024 Sexiest Man Alive! PEOPLE Full Article
action Re: Assisted dying bill: Two doctors would need to approve action By www.bmj.com Published On :: Tuesday, November 12, 2024 - 21:30 Full Article
action Assisted dying bill: Two doctors would need to approve action By www.bmj.com Published On :: 2024-11-12T04:31:17-08:00 Terminally ill adults in England and Wales who are expected to die within six months would be able to get help to end their lives if their applications were approved by two doctors and a High Court judge, under proposed new legislation.1Labour MP Kim Leadbeater, who proposed the bill, said it provided the “strictest safeguards anywhere in the world.” The law would apply only to people who have full mental capacity and are terminally ill. Mental illness and disability are both excluded as eligibility criteria, and a person would need to declare twice in writing that they wanted to be helped to die.A person who wished to end their life would have to administer the medication themselves. It will remain illegal for a doctor or anybody else to end a person’s life. No doctor will be obliged to participate in any part of the process.The bill would also make it... Full Article
action Rehabilitation through love and action By www.om.org Published On :: Mon, 14 Nov 2016 19:31:22 +0000 The church in Russia is facing a new threat-HIV/AIDS. OM Russia works in rehab-centres to show God's love and compassion. Full Article
action Surprising danger, quick reaction, God's protection By www.om.org Published On :: Thu, 12 Jun 2014 13:24:31 +0000 Faith is strengthened when OMers learn how the Lord watches over them, not allowing harm to come to the people or the ministry. Full Article
action Actions rather than words By www.om.org Published On :: Mon, 27 Oct 2014 16:17:13 +0000 A team mobilised by OM El Salvador walked for hours to show God’s love to the people of Cabañas. With actions rather than words. Full Article
action Our actions leave their mark on society By www.om.org Published On :: Thu, 18 Jun 2015 20:42:27 +0000 The Gospel is primarily about relationships that impact, influence and are relevant, states Pastor Hugo Echeverri, a representative of OM in Colombia. Full Article
action Strict action against CAs and agencies who mislead taxpayers By www.caclubindia.com Published On :: Wed, 13 Nov 2024 12:39:20 GMT Cities such as Gurugram, Ghaziabad, Mumbai and Bengaluru are being targeted by Income Tax Department.Notices to taxpayers for the 2021-22 and 2022-23 ass Full Article
action Supreme Court on Bulldozer Action: બુલડોઝર એક્શન સામે સુપ્રીમ કોર્ટ ખફા, સરકારને કહી આ વાત By gujarati.oneindia.com Published On :: Wed, 13 Nov 2024 15:26:47 +0530 Supreme Court on Bulldozer Action: ભારતની સર્વોચ્ચ અદાલતે ચુકાદો આપ્યો છે કે કાનૂની પ્રક્રિયાઓનું પાલન કર્યા વિના મિલકતોને તોડી પાડવા માટે બુલડોઝરનો ઉપયોગ કરી શકાતો નથી. જસ્ટિસ બીઆર ગવઈ અને કે. વી. વિશ્વનાથને ભારપૂર્વક જણાવ્યું હતું કે, મિલકતના અધિકારોનું સન્માન કરવું Full Article
action Zhuhai Car Attack: President Xi And Li Qiang Call For Swift Action And Investigation By www.oneindia.com Published On :: Wed, 13 Nov 2024 12:08:03 +0530 Authorities in Zhuhai, a southern Chinese city, are facing backlash as they quickly clear memorials left by the public after a deadly car attack on Monday. The tragedy, which occurred at a sports center in the city of 2.5 million people, Full Article
action SC halts bulldozer action by states, lays down SOPs By www.rediff.com Published On :: Wed, 13 Nov 2024 15:19:20 +0530 Equating 'bulldozer justice' with a lawless state of affairs where might is right, the Supreme Court on Wednesday laid down pan-India guidelines and said no property should be demolished without a prior show cause notice and the affected must be given 15 days to respond. Full Article
action Bulldozer action: Guilty officials to pay for rebuild By www.rediff.com Published On :: Wed, 13 Nov 2024 15:46:59 +0530 The Supreme Court on Wednesday issued pan-India guidelines on demolition of properties and said affected people need to be given some time to challenge demolition orders before an appropriate forum. Full Article
action Complications of Tooth Extraction By www.roadstoiraq.com Published On :: Fri, 09 Feb 2024 04:09:04 +0000 Tooth extraction is a common dental procedure performed to address various dental issues, such as severe decay, infection, crowding, or trauma. While tooth extraction is generally safe, like any surgical procedure, it carries some risks of complications. Understanding these potential risks and knowing how to recognize and manage them is essential for ensuring a smooth […] The post Complications of Tooth Extraction appeared first on Roads To Iraq - The Cradle of Mankind. Full Article General
action Revival Hymn a Call to Action (Video & Mp3 Downloads) By www.revivalhymn.com Published On :: Have We No Tears for Revival? "They that sow in tears shall reap in joy." (Ps. 126:5). This is the divine edict. This is more than preaching with zeal. This is more than scholarly exposition. This is more than delivering sermons of exegetical exactitude and homiletic perfection. Such a man, whether preacher or pew dweller, is appalled at the shrinking authority of the Church in the present drama of cruelty in the world. And he cringes with sorrow that men turn a deaf ear to the Gospel and willingly risk eternal hell in the process. Under this complex burden, his heart is crushed to tears. The true man of God is heartsick, grieved at the worldliness of the Church, grieved at the blindness of the Church, grieved at the corruption in the Church, grieved at the toleration of sin in the Church, grieved at the prayerlessness in the Church. He is disturbed that the corporate prayer of the Church no longer pulls down the strongholds of the devil. He is embarrassed that the Church folks no longer cry in their despair before a devil-ridden, sin-mad society, "Why could we not cast him out?" (Matt. 17:19). Full Article Christian Mp3's FREE Christian Videos Christian Church History Study 4. 1881 A.D. to Present (2012) - Corrupt modern bible translations and compromised Seminaries and Universities
action An epic film - Luther: The Movie (2003) - Martin Luther, the brilliant man of God whose defiant actions changed the world (sparked the Protestant reformation) {An excellent movie about God and mankind and the relationship between the two. It also well doc By www.christianbook.com Published On :: Luther: The Movie, DVD --> Joseph Fiennes (Shakespeare in Love) stars as Martin Luther, the brilliant man of God whose defiant actions changed the world, in this epic film that traces Luther's extraordinary and exhilarating quest for the people's liberation. Regional princes and the powerful Church wield a fast, firm and merciless grip on 16th-centur Germany. But when Martin Luther issues a shocking challenge to their authority, the people declare him their new leader - and hero. Even when threatened with violent death, Luther refuses to back down, sparking a bloody revolution that shakes the entire continent to its core. Approx. 2 hours 4 minutes. Full Article Christian Church History Study 3. 1522 A.D. to 1880 A.D. - Indigenous Bible translations and Church Doctrines era - The Reformation
action 2nd Annual Brain Tumor TOGETHER and ACTION Day By virtualtrials.com Published On :: Tue, 15 Sep 2020 05:00:02 GMT Full Article
action Greensburg, PA Author Publishes Action Novel By www.prleap.com Published On :: Fri, 08 Nov 2024 03:00:00 PST How Will They Navigate The New Adventure Life Has Set For Them. Full Article
action GEMA files model action to clarify AI providers' remuneration obligations in Europe By www.prleap.com Published On :: Wed, 13 Nov 2024 02:00:00 PST Full Article
action Aerostat Systems Market Gains Traction in Defense and Surveillance Applications, as per Maximize Market Research By www.emailwire.com Published On :: Tue, 05 Nov 2024 00:00:00 -0800 (EMAILWIRE.COM, November 05, 2024 ) An Aerostat Systems Market is an aircraft lighter than air that achieves lift with the help of a buoyant gas. Aerostat systems consist of unpowered balloons as well as powered airships. A balloon can fly freely or be anchored. Request For Free Sample Report... Full Article
action Atos monlogues "Internet Survey number 2" for art action week project. By nancythroughthelookingglass.blogspot.com Published On :: Tue, 25 Jun 2013 16:07:00 +0000 Picture by Stewart If we're going to do any of the Atos monologues I'm going to need a lot of volunteers who can record themselves and somehow send the video, because of the amount of time we have I think we can only do a small part. Mainly because we don't have time to send larger videos which would probably have to be sent by post on a disc. There are a lot of lines in this part, and the resulting videos will hopefully be short enough to email or send over facebook. If you just upload them to the art action group I can download them from there. I've moved this post onto the blog as it's easier to share a link to it, and I can strike through the lines that are already taken. If you want to take part chose the line you want to read from the list below, record it and you can send it to me through facebook. If you don't use facebook leave a comment and we'll find another way for you to send me the video. And if the line you wanted has a line through it sorry someone has already taken that one. Here is the full Atos Monologues 2 script: http://www.scribd.com/doc/105841602/The-Atos-Monologues2 The part we are doing is on page 13 We can't see Post traumatic stress disorder and we've never heard of a hippocampus. You do not meet my limited definition of being disabled You drive an Audi. How would you afford it? It would be too difficult for a disabled person to get in. You can text a friend You can tweet You watch TV and soaps and can sit comfortably for half an hour. I saw you stand up! 'You're too young' You can pick up a £1 coin "You seem alright to me" "You're smiling" You look butch. Can't be anything wrong with you. You could fill in the form. You brushed your hair this morning and you’re wearing a nice coat You answered questions that was asked You traveled by bus You don’t soil yourself every day. You could fill in the form You’re still breathing You can spell your name backwards You're not a dribbling, disheveled lunatic howling at the moon and threatening to axe people to death You hold eye contact You don’t look disabled enough to me You brushed your teeth this morning. You’re faking it. You can’t have Post traumatic stress disorder because "you've never been in a war zone" You’re at university. You have a girl friend. You don’t look autistic You can talk I cannot see anything wrong with you You moved your leg. You can lift an empty box up to waist height. You’re so pretty. PAUSE You can’t be disabled because of Tory ideology Full Article
action Art Action Week Slideshow By nancythroughthelookingglass.blogspot.com Published On :: Sat, 29 Jun 2013 16:22:00 +0000 Full Article
action Unlock Elite Expertise And Skyrocket Your Growth At a Fraction Of The Cost By www.internetmasterycenter.com Published On :: Tue, 05 Nov 2024 11:23:36 +0000 Are you longing for a way to leap ahead of your competition and accelerate your business growth? Targeted A.I. Solutions is here to make that dream a reality and it won’t cost you an arm and a leg. Introducing Targeted A.I. Solutions: Your Business Growth Partner ———————————————————— Imagine having access to top-notch marketing and business […] Full Article Business Targeted A.I. Solutions
action Southern California Travel Attaction By driftersmemoirs.blogspot.com Published On :: Sun, 5 Feb 2006 18:59:00 -0800 Hi Everyone,Can you believe it's February? Well, I had to take a good lookat my surroundings and I have to say I'm blessed. Since I'vebeen in Southern California, I've see a few nice places.One of the places I visited was the Queen Mary. If you're notfamiliar with the Queen Mary, take a look at the poster below.She's docked in Long Beach and a great tourist attraction.Buy this Art Print at AllPosters.comShe's quite a beauty. She has served in wars andwas well known by the stars in her days. To learnmore about this famous ship, visit her website below.If you're in the Long Beach area, be sure to see thisgreat travel attraction.Visit the Queen Mary HereIt's unbelieveable to see what's happening on the Queen Mary.Take care and happy travels.Drifters MemoirsTravel Banter Blog@---------->-----Tags: travel memoirs Full Article
action Customer Experience and Satisfaction Key for Marketers in 2009 By bryanong.blogspot.com Published On :: Sat, 31 Jan 2009 18:20:00 +1030 Companies Missing Big Opportunity to Turn Customer Pain Into Competitive Gain, Says CMO Council ReportDespite overwhelming agreement on the importance of customer experience and word-of-mouth, senior marketers admit their companies are failing to take decisive, company-wide action to integrate customer voice and experience into key business and marketing processes, according to a new study by the Chief Marketing Officer (CMO) Council.Sponsored by Satmetrix, the Net Promoter Company, the study, titled "Giving Customer Voice More Volume," revealed that a surprising 58 percent of the 480 executives surveyed said their companies do not compensate any employees or executives based on customer loyalty, satisfaction improvements or analytics. Some 38 percent said their companies have no programs in place to track or propagate positive word of mouth among customers. In addition, only 29 percent said their companies rate highly in their ability handle and resolve customer problems or complaints.The CMO Council study underscores critical deficiencies in the way companies measure, optimize and leverage customer experience to drive loyalty, improve brand value and increase business performance and growth, including:-- Insufficient availability and aggregation of real-time customer experience data across touch points that should be shared across the organization-- Poor use of customer interactions to collect insights and intelligence or maximize up-sell and advocacy opportunities-- Lack of Internet processes and systems to track online word of mouth and drive customer advocacy-- Intermittent or deficient monitoring of customer experience that fails to provide true and timely insights into problems and opportunities-- Too few compensation programs tied to customer experience, loyalty and satisfaction gains"Customer experience is one of the most critical determinants of brand strength and business growth. Yet, most organizations and senior marketers suffer from major blind spots and gaps in the way they interact, handle and respond to customer issues or problems," said CMO Council executive director Donovan Neale-May. "CMOs must assume ownership for the customer experience and establish enterprise-wide measures and disciplines to ensure continuous improvement. We are missing a major opportunity to turn customer pain into competitive gain at every touch point through better use of web and contact center technologies and processes."Customer listening, learning and leveling are critical qualities that need to be part of an institutionalized corporate culture, notes the CMO Council. Yet, survey data demonstrates that most companies are not taking advantage of these opportunities to drive company-wide performance improvement and business growth. Instead, most companies treat customer interactions around service situations and incidents only as a problem that needs quick resolution:-- Only 38 percent of companies gather customer insight from customer engagement situations.-- Just 32 percent look for ways to turn problems into new sales opportunities, and only 15 percent introduce new products or services to further monetize the relationship.-- Merely 17 percent use the opportunity to identify and cultivate potential customer champions and advocates. While companies have a long way to go in turning detractors into brand advocates, senior marketers are clearly aware of the importance of customer experience. In fact, 83 percent of respondents said it is either "essential" or "increasingly important" in driving brand advocacy and business performance. In addition, 84 percent said positive customer experiences and word of mouth have helped their brands and businesses grow. There were 44 percent of respondents who admitted that high-profile negative customer experiences had at some time compromised their brands.Only 31 percent rate their company's commitment to customer listening highly, but another 35 percent say it is "getting better." Although 34 percent of respondents said their companies have made no changes to the way they track and analyze customer experience in recent years, it can be seen as a positive development that 45 percent of respondents say their companies have taken steps to better integrate and analyze customer data. Another 39 percent said they have increased personalization and intimacy in their customer communications, 20 percent say they have embraced intelligent Internet analytics and 18 percent are capturing real-time information at the "point of pain.""Companies must become more sophisticated and committed to both leveraging customer experience as a key business metric and instituting company-wide processes that drive improvement," said Laura Brooks, Ph.D. and vice president of research for Satmetrix. "The Net Promoter Score has been proven to be the most reliable customer metric for business growth, but measurement is not an end in itself. Companies need to commit themselves to understanding the key determinants of their score and continuously strive to improve their customer experience competitiveness." Brooks is co-author, with Satmetrix CEO Richard Owen, of a new book, titled "Answering the Ultimate Question," that offers a new operating model for NetPromoter success.Other key findings of the study include:-- Nearly two-thirds of companies do not have a formal Voice of Customer program in place.-- Only 13 percent of companies have deployed real-time systems to collect, analyze and distribute customer feedback.-- While 74 percent say they receive customer feedback via e-mail, only 23 percent say they track and measure the volume and nature of these messages.-- Customer voice has gone online, but only 14.5 percent track word of mouth on the Internet-- Only 12 percent are using a word-of-mouth marketing platform to drive online customer advocacy. Full Article review
action Actionable Fitness Tips for New Moms- How to Regain Shape By www.popularfitness.com Published On :: June 14, 2024 Tips for new busy moms to regain pre-pregnancy shape by listening to your body and focusing on a safe and gradual approach to exercise routines and realistic fitness goals during postpartum period. Full Article
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