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Episode 489: Sam Boyer Package Management

Guest Sam Boyer, author of So you want to write a package manager talks about package management. The discussion covers - what is a package? what does it mean to manage package? package meta-data; package versioning; the quantity of packages in modern...




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Episode 529: Jeff Perry on Career Management for Software Engineers

Jeff Perry, career coach with experience in multiple engineering and technology fields discusses how software engineers can be intentional and proactive in evaluating and pursuing career options, with host Kanchan Shringi.




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Episode 547: Nicholas Manson on Identity Management for Cloud Applications

Nicholas Manson, a SaaS Architect with more than 2 decades of experience building cloud applications, speaks with host Kanchan Shringi about identity and access management requirements for cloud applications. They begin by examining what a digital...




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Episode 551: Vidal Graupera on Manager 1-1 with Direct Reports

Vidal Graupera, an Engineering Manager at LinkedIn, speaks with SE Radio’s Brijesh Ammanath about the importance of managers' one-on-one meetings with direct reports. They start by considering how a 1:1 meeting differs from other meetings...




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SE Radio 578: Ori Mankali on Secrets Management using Distributed Fragments Cryptography

In this episode, Ori Mankali, senior VP of engineering at cloud security startup Akeyless, speaks with SE Radio’s Nikhil Krishna about secrets management and the innovative use of distributed fragment cryptography (DFC). In the context of enterprise IT, 'secrets’ are crucial for authentication in providing access to internal applications and services. Ori describes the unique challenges of managing these sensitive data, particularly given the complexities of doing so on a large scale in substantial organizations. They discuss the necessity for a secure system for managing secrets, highlighting key features such as access policies, audit capabilities, and visualization tools. Ori introduces the concept of distributed fragment cryptography, which boosts security by ensuring that the entire secret is never known to any single entity. The episode explores encryption and decryption and the importance of key rotation, as they consider the challenges and potential solutions in secrets management.




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SE Radio 612: Eyal Solomon on API Consumption Management

Eyal Solomon, CEO and co-founder of Lunar.dev, joins SE Radio’s Kanchan Shringi for a discussion on tooling for API consumption management. The episode starts by examining why API consumption management is an increasingly important topic, and how existing tooling on the provider side can be inadequate for client-side issues. Eyal talks in detail about issues that are unique to API consumers, before taking a deep dive into the evolution of middleware built by teams and companies to address these issues and the gaps. Finally they consider how Lunar.dev seeks to solve these issues, as well as Eyal's vision of lunar.dev as a open source platform. This episode is sponsored by WorkOS.




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New Crystal Restoration Appoints Diosel Pineda Ocampo as Operations Manager

New Crystal Restoration proudly announces the addition of Diosel Pineda Ocampo as Operations Manager. With 25 years in construction and 5 years specializing in restoration, Diosel brings a wealth of expertise to the team.




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New Crystal Restoration Promotes Don O'Dell to Head of Project Management

With Don O'Dell's expertise in quality service and safety, he is poised to lead New Crystal Restoration's project management team, further enhancing the company’s trusted reputation across the tri-state area. Learn more about his journey and the valuable skills he brings to this leadership role.





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Lever360: Restoration Technical Institute & iRestore Restoration Management Software Unite

Lever360 has emerged to deliver innovation by combining the educational prowess of Restoration Technical Institute (RTI) with the comprehensive run-your-business system of iRestore, renowned for its restoration management software.




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MTSU To Launch Restoration Management Degree Program

Dr. Jake Avila is spearheading efforts to establish and fund a restoration management degree program at MTSU.




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The Plastek Group Partners with Blaige to Manage Rollout of Its M&A Growth Strategy

Leading manufacturer and supplier of rigid plastic-molded packaging products seeks to use M&A as a strategic tool to drive inorganic growth – as a complement to continued organic growth – with the goal of doubling sales by 2030.




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Stem in the Spotlight: Dana Austin, IWK North America General Manager

Meet Dana Austin, General Manager for IWK North America.




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Stem in the Spotlight: Jessica Fischer, Parts and Service Manager, OMV Technologies, USA

Meet Jessica Fischer, Parts and Service Manager for OMV Technologies, USA.




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Stem in the Spotlight: Babitha George, Portfolio Manager for Packaging Solutions, Tetra Pak U.S. & Canada

Meet Babitha George, Portfolio Manager for Packaging Solutions at Tetra Pak U.S. & Canada.




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Stem in the Spotlight: Kate Gilpin, Product Manager, Luxury Packaging, James Cropper

Meet Kate Gilpin, Product Manager of Luxury Packaging for James Cropper.




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Stem in the Spotlight: Amy Mercante, General Manager of Specialty Products, PPG

Meet Amy Mercante, General Manager of Specialty Products at PPG.




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Stem in the Spotlight: Amy Phinney, Market Manager, NOVA Chemicals

Meet Amy Phinney, Market Manager at NOVA Chemicals.




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Ardagh Group Glass Facility Achieves Certification for Environmental Management of Businesses

Ardagh Group, Glass – North America, a division of Ardagh Group, has  achieved ISO 14001:2015 certification at its Dolton, Ill., facility. ISO 14001 is the internationally recognized standard for the environmental management of businesses.




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Label Management

With automation, the cloud and new innovative printing solutions, there are many ways to create new and unique labels. Here, we cover an automation solution that boosted a label printer’s production by 50%, a label management system stored in the cloud, a barcode printer that prints a packing list and shipping label on a single label, and a new adhesive.




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Billing and Practice Management Software for Psychologists

Information on billing and practice management software for psychologists, psychiatrists and mental health practitioners.




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Practice Management Resources for Psychologists - AssessmentPsychology.com

Office resources, practice building, finances, credit card charges, managed care, healthcare employment statistics, legislative and government business resources for psychologists and mental health practitioners.




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TricorBraun to be Acquired by Ares Management and Ontario Teachers’ Pension Plan Board

TricorBraun has entered into a definitive stock purchase agreement with funds managed by Ares Management Corporation’s Private Equity Group and Ontario Teachers’ Pension Plan Board, both of which will acquire a majority interest in the Company.




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Loftware Introduces NiceLabel 10 Cloud-based Label Management Solution

The first major vision of the company’s portfolio of solutions include an entirely redesigned control center and cloud-based APIs.




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New Minnesota EPR law could reshape future packaging waste management policy

AMERIPEN supports Minnesota’s packaging EPR law for a number of reasons, most important of which is that it provides for true shared responsibility for recycling costs instead of putting the onus entirely on producers.




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Fox Solutions Appoints Ben Bliven as Senior Manufacturing and Operations Manager

With over 15 years of experience in the manufacturing and operations sector, Ben brings a wealth of expertise to the new role.




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How Digital Printing Opens New Windows for Brand Managers

In this interview, Inovar’s Bill Kral explains how digital printing has evolved, why some brand managers are still reluctant to switch to digital printing, and why many who have made the leap are reaping rewards.




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5 Tips for DMO Managers with More Questions Than Answers

5 Tips for DMO Managers with More Questions Than Answers jhammond@desti… Tue, 05/07/2024 - 18:30

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5 min read

New DMO Managers Agree on 5 Pain Points

Your supervisor picked you for your position because you’re adaptable, committed, and creative. Still, you might wonder whether this job is for you. Managers I talked to at the PACE forum want help with five issues:

  1. The new DMO managers feel overwhelmed because they have too much to do.
  2. They need more guidance on how to keep members engaged and retain them.
  3. They worry about providing value to the community.
  4. New DMO managers are stressed about navigating their new roles.
  5. They want help with training and coaching teams.

Treat ‘em Right helps managers solve these problems and more with coaching, group training, and online courses customized for individual DMOs. Your first call with us is free, so contact us if you are interested.

Tip One: Prioritize and Delegate

You thought you joined an industry that values rest, relaxation, and recreation, but you are working long hours! We get it. You feel overwhelmed by what seems like three jobs in one. It’s time to prioritize:

  • Put your tasks in order based on 1) your deadlines and 2) which will have the most impact. Note: something due today is not necessarily more important than something due next week. Keep your goals in mind and prioritize what matters most.
  • Delegate non-essential tasks to team members, empowering them to take ownership. Effective delegation will reduce your stress and foster collaboration on your team.

If you’re not using project management software find one that works for you. Putting tasks in your computer will cut your stress because don’t have to try to remember 10 deadlines in your head. You might think you don’t have the money. One of the top project management software systems, Monday.com, has free subscriptions for one or two users. Other plans start at $20 a month.

Tip Two: Make a Membership Plan

You believe in your organization’s mission and want to help keep it strong. Retaining members is one of your top goals (and stressors). Yes, building and maintaining relationships with members is time-consuming. Realizing you cannot do everything at the same time, plan to meet who you can, and find other ways to connect with all your members regularly. That means planning.

Check out The Center for Association Leadership’s Guide to Membership Strategy to see what is working for others. The guide includes questions to ask yourself:

  • How are you engaging members and prospects who are in their 20s and 30s?
  • Is your online membership platform easy to use? Does it solve members’
    problems?
  • Are you fostering collaboration that benefits members? For example,
    DMOs offer visitor experience education to members’ employees and many
    others who interact with guests.

Tip Three: Focus on the Visitor Experience

The constant pressure to provide value can keep you up at night. Ease your pain by focusing on what matters most – the visitor experience. DMOs have become experts in visitor experience education (VXE) with help from Treat ‘em Right. We customize VXE based on the needs of your members. Examples of successful VXE programs include:

  • Visit Manhattan, Kansas offers VXE to retailers, hotels, restaurants, attractions, and business community employers.
  • Destination Niagara Falls USA engaged taxi and ride-share drivers, travel
    agencies, tour operators, and short-term rental owners in VXE. 
  • The Pennsylvania Convention Center trained its union labor contractors.

We have received dozens of positive reviews on our VXE video series. We believe in video because people retain 95% of what they learn while watching a training video, compared to 10% of what they read. However, for some learners, our hybrid live sessions are best. It’s all about the learner.

Tip Four: Connect with Others in the Industry

In a 2023 survey, 40% of recent graduates said they had no training, onboarding, or support from their managers. If you are unsure of something, ask. Your manager should be clear about expectations on things like your work hours, deadlines, and what it will take to advance in your position. Other solutions for navigating new roles include:

  • Connect with experienced managers in the industry.
  • Attend workshops, conferences, and webinars to learn from others’ successes and failures.
  • Look into Destinations International’s Young Professional Development Program and its 30 Under 30 program – a year-long networking and learning experience for emerging leaders. In an article on the DI website, a past 30 Under 30 participant says the program gave her purpose and a sense of belonging.

“Having peers who share similar struggles and passions has been transformative,” Juliet Velasquez, manager of client relationships and insights, Tourism Economics. “Through them, I've gleaned insights into leadership, skill development, and discovering my true calling. 

Sign up to get notified when DI opens the next round of applications for 30 Under 30.

Tip Five: Find a Coach

Many DMOs do not have structured management training programs. That makes it more difficult for a new manager to learn their job. So, smart DMO executives invest in expert training, coaching, and consulting. Treat ‘em Right supports success with:

  • Skill Enhancement: Training programs improve managers’ skills, from leadership to communication. Our offerings include custom workshops and online courses tailored to the needs of each DMO needs. We start with helping teams get to know each other by taking an Insight Inventory.
  • Team Performance: Coaching helps managers motivate and guide their teams. Treat ‘em Right uses tools like the 5 Dysfunctions of a Team training to help new DMO managers become more productive and aligned with organizational goals.
  • Strategic Planning: We work with DMO managers who want a Visitor Experience Strategy that supports the goals of their organization. With the right training, coaching, and consulting you will have the confidence to lead
    with passion. Contact Phil at Treat ‘em Right or call 314-221-6037 to talk about getting the support you want.

About The Author

Phil Bruno

Founder and President, Treat ‘em Right

As the founder and President of Treat ‘em Right, Phil Bruno has served 43 years in the Tourism and Hospitality industry. Bruno works with DMOs to connect them with their Visitor Economy workers and communities through custom education programs both live and on-line. Treat ‘em Right programs have exceeded expectations in over 80 cities with 100,000 Certified Hospitality Professionals.  Since 2005 Phil has been a member of Destinations International and DMAI speaking at events and serving on the Advocacy Committee, Community Relations Task Force and Visitor Services planning committee.

Read More from Phil

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Japan's Seven & i Holdings is considering a management buyout

Japan's Seven & i Holdings is considering a management buyout to take itself private with funding from banks, Itochu Corp. and the founding Ito family in a transaction that could be worth US$58 billion

"People with knowledge of the matter" cited in the reports via Nikkei and Bloomberg.

The Japanese owner of 7-Eleven is considering going private by buying back its own shares in a bid to avoid a takeover attempt by Canadian rival Alimentation Couche-Tard, the news report says.

This article was written by Eamonn Sheridan at www.forexlive.com.




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New NAB Show Floor Tours Explore Content Management Solutions

Washington, D.C.— NAB Show is collaborating with StoryTech to launch three unique attendees tour experiences at the 2023 NAB Show in Las Vegas. The tours explore three central themes: managing data, innovation in virtual production and the evolution of video. Group and individual tours are offered Sunday, April 16 through Tuesday, April 18 at the Las Vegas Convention Center.




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Redefining Information Management Architecture - Part 2

Why taking an "API" approach is important in building an agile data factory.




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Redefining Information Management Architecture - Part 1

The panel discusses how new thinking and new technologies were the catalyst for a new approach to business intelligence projects.




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Redefining Information Management Architecture - Part 3

Shadow IT, "sandboxing," and how organizational changes are driving the evolution in information management architecture.




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The Case for Adaptive Case Management - Part 3

What business domains are driving the adoption of Adaptive Case Management? What are some of the common missteps in that adoption?




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The Case for Adaptive Case Management - Part 2

The expert panel discusses the forces that are driving the evolution in Adaptive Case Management.




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The Case for Adaptive Case Management - Part 1

A panel of experts discusses the basics of ACM and how it relates to Business Process Management.




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API Management Round Table - Part 4

The round table concludes with a discussion of service oriented architecture, SOA governance, and the roots of API Management.




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API Management Round Table - Part 3

Roll up your sleeves: The panelists discuss their experience using Oracle's new API management tools in the real world.




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API Management Round Table - Part 2

The big picture: It's important to manage APIs, but don't lose sight of other assets in your portfolio.




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API Management Round Table - Part 1

API Management is nothing new... or is it? This panel of experts discusses what's percolating in API Management, and offers tips on making it all more... manageable.




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Oracle API Management Implementation - Part 4

The authors of "Oracle API Management 12c Implementation" talk about what they learned in writing the book.




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Oracle API Management Implementation - Part 3

What API developers need to know in order to take advantage of the growing market for APIs.




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Oracle API Management Implementation - Part 2

Don't confuse API management with service management. The authors of "Oracle API Management 12c Implementation" discuss the differences.




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Oracle API Management Implementation - Part 1

APIs have been around forever. So why has API Management become so important? The authors of "Oracle API Management 12c Implementation" explain.




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#355: Vibrant and Growing: The Current State of API Management

Andy Bell, Sander Rensen, Phil Wilkins, and Luis Weir are the authors of Implementing Oracle API Platform Cloud Service, now available from Packt Publishing, and as you'll hear in this podcast, they bring considerable insight and expertise to this discussion of what's happening in API management. The conversation goes beyond the current state of API management to delve into architectural implications, API design, and how working in SOA may have left you with some bad habits.

View the complete show notes.




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Zone 4 Manager - Vanderbilt University




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Facility Managers, AI and the ‘Soft’ Skills 




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Mark Baker Found Learning Opportunities Through Facilities Management




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Veterans Have the Necessary Skills to be Facility Managers




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What Can AI Do for Facility Managers?




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Report Shows AI's Impact on Facilities Management