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ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




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Do you need a transit visa for a connecting flight if you don't leave airport?

One couple turned up at Heathrow Airport for their flight to Pittsburgh, Pennsylvania via Toronto - but were refused boarding for not having a transit visa for Canada.




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How quickly do I need to inform mobile provider if my phone is stolen?

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?




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RUTH SUNDERLAND: Markets will ride out the Corona Virus crisis

The recent stock market falls have been the worst since the financial crisis and, just as then, we are in new and sobering territory.




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Coronavirus: What should be included in my travel insurance policy?

I have booked a family ski holiday to France in April and we have every intention of still going, despite coronavirus. What do I need to check for to see if I am covered if the trip gets cancelled?




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Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?




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Is a plumber allowed to fix our boiler during coronavirus outbreak? 

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?




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I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?




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TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




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ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




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From dentist bills to holidays: Your key coronavirus questions answered

Can your employer force you to take your eight outstanding days of holiday amid the lockdown? Sarah Bridge talks to the experts to get the answers.




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Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?




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TONY HETHERINGTON: 'Please help...we just want to stop living in fear of Scottish Power'

My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013




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'I don't want to fall victim to gender pension gap': Money Diaries speaks to a 33-year-old on £36k

In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future.




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Can I get a divorce maintenance payment holiday due to coronavirus?

I run three rural pubs which are all closed and may not open again. I cannot afford to keep up my payments. What can I do?




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Sainsbury's defers £160m dividend as profits remain flat

Food sales in the peak week to March 21 jumped by 48 per cent. But the supermarket's general merchandise and clothing business, part of which operates through Argos, has suffered.




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Viewers celebrate return of Great British Sewing Bee and admit they're 'crushing' on Patrick Grant

The Great British Sewing Bee, which aired last night at 9pm on BBC2, has left fans hot under the collar, thanks to judge Patrick Grant, 47, who has been branded 'dishy' and 'such a sort' by viewers.




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Doctor Who stars David Tennant and Matt Smith join Time Lords past and present to praise NHS staff

Joining forces with Who actors past and presenter, the pair will appear in a message for BBC's Big Night In, set to air ahead of the weekly Clap For Carers on Thursday evening.




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Eastenders star Jessie Wallace flashes glimpse of new Elvis tattoo

Jessie Wallace was spotted stepping out in London on Tuesday, flashing a glimpse of her new Elvis tattoo on her left forearm.




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Computer says YES! Little Britain revival has BBC Big Night In viewers demanding a new series

The BBC's Big Night In kicked off on Thursday evening to raise funds for Children In Need, Comic Relief and the battle against COVID-19.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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BBC misses the point AGAIN as viewers SLAM the use of FIVE presenters for Big Night In

The BBC was attacked by viewers on Twitter for the second time this week on Thursday night, as it hosted its second telethon for charity.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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The Big Night In viewers express concern over Peter Kay after he 'looks unwell'

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.




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BBC News apologises after mistaking Brighton Pavilion for a mosque during a report on Ramadan

The gaffe took place on BBC Wales during a live broadcast on Friday and was instantly spotted by eagle-eyed viewers.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Government adviser says pubs should re-open as long as they don't get overcrowded

Pubs have been shut since the UK went into lockdown on March 23, but Professor Robert Dingwall (pictured) said it is time to relax the rules.




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Killing Eve fans are sent into a frenzy as Villanelle and Eve get VERY steamy

WARNING: CONTAINS SPOILERS. During the third episode of Killing Eve, Villanelle (played by Jodie Comer) returns to London for a mission but soon tries to find Eve (Sandra Oh).




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Strictly bosses fear 'professional dancers could be locked out of Britain amid coronavirus pandemic

Strictly Come Dancing bosses reportedly fear that some professional dancers could be locked out of Britain amid the coronavirus pandemic.




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Kevin Clifton reveals Strictly Come Dancing bosses REFUSED to let him dress as Edward Scissorhands

The professional dancer, 37, revealed on his podcast that Strictly Come Dancing bosses refused to allow him to dress as Edward Scissorhands for the Halloween specials.




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Coronavirus UK: Government taken to task for PPE failure

The Panorama investigation which aired last night accused ministers of counting 547million individual gloves, instead of 273.5million pairs, to fiddle PPE numbers.




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Michelle Keegan shares rare video in lockdown to thank fans for support ahead of Our Girl finale 

The actress, 32, joked she was in need of a 'filter' after going a week without washing her hair in lockdown, but still looked incredible, as she thanked Our Girl fans for their continued support.




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Gemma Collins reveals vile trolls filmed her in the gym and posted footage online

Gemma Collins has revealed her heartbreak after vile trolls secretly filmed her in the gym and posted the footage online with the caption 'look at this fat pig.'




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Kate and William feel 'responsible' for helping and 'comforting people' during the covid-19 pandemic

Ingrid Seward, editor-in-chief of Majesty magazine, told The Sun that Kate Middleton, 38 and Prince William, 37, are determined to use their influence to benefit the royal family.




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Family TV viewing is back thanks to Covid-19 crisis, says BBC Two boss

Patrick Holland, controller of BBC Two, spoke after the BBC told its staff that the corporation will have to make savings of £125 million this year after coronavirus affected its income.




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RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




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Benedict Cumberbatch and Jonny Lee Miller do the monster mash: PATRICK MARMION reviews Frankenstein

Duelling is illegal in Britain, but that didn't stop Benedict Cumberbatch and Jonny Lee Miller going musket to musket in 2011. PATRICK MARMION reviews the National Theatre performance.




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Oxford scientists working on coronavirus vaccine will know in six weeks if it's likely to work 

Sir John Bell, Regius professor of medicine at Oxford University, said 'several hundred' people have now been given the jab in the first British trial to find a vaccine.




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Strictly's It Takes Two host Zoe Ball is convinced the competition show WILL return this year

Despite plans still being up in the air, the presenter, 49, has insisted producers will do whatever it takes to get the BBC favourite to return to screens in the coming months.




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Coronavirus UK: Local tips reopen where councils have PPE

Some councils said they won't open sites until safety measures put in place. New analysis revealed fly-tipping has increased by 300 per cent during the Covid-19 lockdown.




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Gardeners' World enjoys its highest viewing figures in a decade because of lockdown

The BBC2 show, which saw Monty Don self-filming footage from his garden, drew an audience of 2.7million on April 24 as the programme was made for the first time by a socially-distanced crew.




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JOHN HUMPHRYS says the coronavirus crisis has been a tragedy but has had many benefits

JOHN HUMPHRYS: The pandemic has changed our way of life dramatically and we're starting to get the hang of it and even, dare I say it, enjoy it.




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Shostakovich: Symphony No 11 review: It's brilliantly orchestrated here by the BBC Philharmonic

Shostakovich's 11th Symphony here receives a performance of exceptional eloquence from the Manchester-based BBC Philharmonic under their chief guest conductor, the Finn John Storgårds.




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'It's so perfect!' Normal People viewers go WILD for Sally Rooney's adapted drama

The show, which is based on Sally Rooney's best-selling second novel, follows troubled lovers Connell and Marianne from their school days in Sligo to university at Trinity College Dublin.




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Heartbreaking images of baby images chained up in tiny cages leave BBC viewers distressed

BBC viewers were shown heartbreaking images of gibbons in tiny cages on Primates. It focused on trade in Malaysia, where the capture of gibbons is decimating the wild population.




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EastEnders in 'talks over how to deal with coronavirus filming issues when production recommences'

EastEnders bosses have reportedly held crisis talks about how they'll tackle coronavirus filming issues when production on the BBC soap recommences in June.




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Coronavirus UK: Names of 50 SAGE committee scientists revealed

The names of those who sit on the Scientific Advisory Group for Emergencies (Sage) had not previously been published on security and independence grounds.




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Mick Jagger shows Jimmy Fallon 'how to quarantine' in hilarious video in which he does jumping jacks

Mick Jagger provided a hilarious 'public service' video snippet as part of Jimmy Fallon's Tonight Show at home on Monday, modeled to look like an old-school BBC News announcement.




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Man who feeds people living on the street every day reveals his mother was homeless when he was born

Jonathan, from Glasgow, told how homeless charities and street groups 'stopped going out' when the coronavirus hit in March in new BBC Three documentary Stacey Dooley: Lockdown Heroes.




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Youngest Labour MP is SACKED by care home she returned to work at during coronavirus crisis

Labour MP Nadia Whittome, who won her seat for Nottingham East in December, returned to a home in Nottinghamshire a month ago, pledging to help out in her former role amid the Covid-19 crisis.