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HR Assistant - Employment Standards And Labour Law Cases

Another HR combo, giving you excellent value and the ultimate in comprehensive information on employment standards and labour law cases in Canada.

HR Assist – Employment Standards covers all relevant legislation concerning employment standards, human rights, pay and employment equity, and employment insurance in Canada. Also includes commentary, case annotations, and practice tips.

HR Assist – Labour Law Cases is an all-electronic service giving you the key decisions of labour relations boards, human rights tribunals and courts from across Canada from 1944 to the present, including full-text, headnotes, and digests. Topics covered include employment standards, labour relations, employment insurance, human rights, and pay equity.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Human rights
  • Equal pay/employment equity
  • Employment insurance
  • Privacy in the workplace
  • Workers' compensation
  • Immigration
  • Labour jurisdictions
  • Consumer price index
  • Labour statistics
  • Court cases

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

Related Products

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Focus on Canadian Employment And Equality Rights

Staying up-to-date on the most recent cases, laws, and other current issues in the areas of employment, equality, and human rights is essential to keep you or your company from becoming entangled in costly employment-related disputes. Focus on Canadian Employment and Equality Rights newsletter helps employers and HR practitioners stay compliant and avoid such conflicts. It provides reviews and analysis from various experts on the most topical issues in the areas of employment, equality, and human rights. Practical features such as case notes, legislative updates, Question and Answer, and Did You Know? offer valuable insights on a wide range of topics, such as workplace diversity and accommodation, employment agreements, absenteeism, sexual harassment, termination, constructive dismissal, drug and alcohol testing, privacy rights, and pay equity, to name a few.

Features include:

  • Lead Article – Expert analysis and valuable commentary on topical issues 
  • Question & Answer – Relevant compliance facts that employers need to know 
  • Case Notes – Expert summary and analysis of actual workplace situations from recent court, board, and tribunal decisions, with insightful practical application information
  • Quotable – A thought-provoking excerpt from a case featured in the issue
  • Legislative Alert – Comprehensive updates on recent changes to relevant laws
  • Initiatives & Events– Significant government initiatives, upcoming seminars and conferences on employment and human rights issues, and helpful government publications
  • Did You Know? – Useful tips, information, and pointers to online tools available to help employers

Benefits include: 

  • Encourages you, the employer, to be proactive rather than reactive in the workplace and helps to keep you out of potentially costly litigation. For example, you're provided with professional practical information from employment experts to help avoid and prevent discrimination in the workplace, inadequate accommodation, wrongful dismissal, and other employment-related problems.

Updated monthly.

If you would like more details about this product, or would like to order a copy online, please click here.




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Employment Standards

Staying right up-to-date couldn't be easier. The new Internet platform means that updates are automatically delivered right from the editor's desktop to yours. And with full electronic functionality and a cross-jurisdictional approach, you'll save hours and hours of look-up time. HR Assist – Employment Standards covers all relevant legislation concerning employment standards, human rights, pay and employment equity, and employment insurance in Canada. Includes commentary, case annotations, and practice tips.

Topics covered:

  • Minimum age
  • Personnel records
  • Minimum wage/overtime
  • Hours of work
  • Payment of wages
  • Statutory holidays
  • Vacations
  • Leaves of absence
  • Termination
  • Human rights
  • Equal pay/employment equity
  • Employment insurance
  • Privacy in the workplace
  • Workers' compensation
  • Immigration
  • Consumer price index
  • Labour statistics

Includes bi-weekly newsletter, Labour Notes.

DVD updated monthly.

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Emergency Disaster Guidelines and Procedures for Employees

How prepared are you for unforeseen emergencies in your organization? The best way to prepare for unknown contingencies is to be ready for them. Proactive planning for such events makes you aware of any of the dangers associated with them. As unlikely as some events might seem to be in Canada, are you willing to take the chance of not being prepared?

Emergency Disaster Guidelines & Procedures For Employees is designed to prepare you, the employer, for any eventuality relating to any man-made or natural disaster or emergency. Most importantly, this publication discusses the elements necessary in developing an emergency response plan or business continuity plan. It also presents Canadian legislative references that are important considerations in the realization of a complete emergency plan.

Topics covered:

  • Man-made contingencies like terrorism
  • Fire safety
  • Hazardous materials
  • Bomb threats
  • Crowd management
  • Natural contingencies: blizzards, earthquakes, hurricanes, lightning, floods, and tornadoes

Features include:

  • Tips on responding to numerous man-made and natural contingencies
  • Inclusion of Canadian legislative references that will be of interest to all provinces
  • Elements to consider in developing an emergency plan
  • List of industry and other relevant e-mail addresses is included for further consideration

About the Authors
William Avery has an extensive background in the sport, leisure and entertainment industry. He has acted as Safety Manager for Busch Gardens, and as Corporate Safety Advisor for the Anheuser-Busch Companies Inc. (including all locations of Busch Gardens, Adventure Island, Sesame Place and Grant's Farm). In 1986, he joined SeaWorld Parks Ltd. as Director of Risk Management. In 1990, he began safety consulting and loss prevention work with various organizations.

Industrial Accident Prevention Association (IAPA) is a not-for-profit, member-driven organization operating since 1917. Representing approximately 45,000 member firms and more than 1.5 million workers, IAPA is Canada's leading health and safety association, providing educational, consulting and information programs, products and services for the prevention of workplace injury and illness.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Pensions and Retirement Income Planning, 5th Edition

Canadian Pensions and Retirement Income Planning covers all types of retirement income plans including defined benefit, defined contribution, RRSPs, and deferred profit sharing plans. It is ideal for pension plan sponsors, administrators, accountants, tax advisers, human resource professionals, actuaries, and pension consultants, as well as students and others interested in better understanding Canada’s tax rules for retirement income programs.

What's new in this edition?

This edition provides a comprehensive look at Canada’s tax rules for retirement income programs including:

• detailed analysis of all registration rules for registered pension plans and deferred profit sharing plans
• the rules for determining the calculation of pension adjustments, past service pension adjustments, and pension adjustment reversals
• new and updated numerical examples for PAs, PSPAs, and PAR calculations
• expanded and updated information on Registered Plan Directorate policies based on the most recent interpretation and changes
• tax rules around phased retirement programs
• updated information on defined contribution programs, rules and employer strategies
• updated background material on minimum pension standards, actuarial valuations, and accounting standards to provide context to the tax rules
• glossary of updated forms and filing requirements
• charts of relevant and commonly used reference data including CPP/QPP/YMPE, average wage, CPI, interest rates and relevant Income Tax Act (Canada) limits
• cross-referencing of tax rules to relevant sections of Income Tax Act (Canada)

Author: 

Towers Watson, a leading global professional services company that helps organizations improve performance through effective people, risk, and financial management. With 14,000 associates around the world, Towers Watson offers solutions in the areas of employee benefits, talent management, rewards, and risk and capital management.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Labour Relations and Employment Topics And Canadian Labour Relations - COMBO

This is the first of several combos we've created for HR professionals. By combining Canadian Labour Relations and Employment Topics and HR Assist – Labour Relations, you get all the resources you need plus you get great value. With these two tools at your fingertips, you'll have both a comprehensive source of legal information and a powerful strategic resource to help you deal more effectively in a unionized environment.

Topics covered:

  • Unfair labour practices
  • Certification
  • Decertification
  • Collective bargaining
  • Collective agreements
  • Strikes and lockouts
  • Successor Rights
  • Arbitration
  • Labour Relations Boards
  • Collective Bargaining Calendar
  • Productivity indexes
  • Consumer Price Indexes
  • Wage and salary rates
  • Weekend and shift premiums
  • Fringe benefits
  • Insurance and benefit plans
  • Sick leave
  • Paid holidays and vacations
  • Unemployment and earnings rates
  • And more

Includes bi-weekly newsletters, Labour Notes and Canadian Labour Relations and Employment Topics.

DVD updated monthly.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Labour Relations and Employment Topics - Newsletter

The content of Canadian Labour Relations and Employment Topics newsletter ranges from topical, emerging issues to labour relations data. It gives you the information you need for strategic and effective HR management, in both union and non-union environments.

Contributors include senior human resources practitioners, mediators/arbitrators, consultants, academics, and employment and labour lawyers. You'll benefit from the trend-spotting articles covering all the fields of the HR function.

One monthly feature includes articles from U.S. experts providing an American perspective to the labour/HR scene. Practice tips, wage/benefits administration data, collective agreement summaries, quarterly wage settlement data, and following the progress of important labour legislation will help busy practitioners remain informed and current.

Included free with the purchase of Canadian Labour Relations and Employment Topics.

Updated monthly. Available to be e-mailed in PDF format only.

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Canadian Labour Relations and Employment Topics

Whether you're unionized or not, Canadian Labour Relations and Employment Topics is an excellent tool for increasing your knowledge of labour relations planning and practice in activities like contract negotiations, handling grievances, and dealing with other daily workplace problems and issues. Each month, you'll receive topical, practical information on developments in labour relations and human resources management. Includes graphs and tables of key economic and labour statistics, including consumer price index figures for Canada, regional cities, and the provinces, as well as monthly unemployment rates and weekly earnings figures.

Employers and unions can plan for negotiations or policy changes with Canadian Labour Relations and Employment Topics in-depth feature articles, regular newsletter columns, including one or more collective agreement summaries with each report, overviews of trends in benefits, bargaining and the economy, statistical data on major collective agreement provisions, and collective bargaining calendar. Arbitration abstracts provide summaries of recent significant arbitral decisions from across the country.

With the launch of the Internet platform, the updates to your research library are delivered immediately from the editor's desktop to you.

Topics covered:

  • Arbitration
  • Negotiations
  • Collective agreement provisions
  • Paid holidays and vacations
  • Collective bargaining calendar
  • Sick leave
  • Consumer price indexes
  • Unemployment and earnings rates
  • Feature article
  • Wage settlements
  • Fringe benefits
  • Weekend and shift premiums
  • Insurance and benefit plans

Includes monthly newsletter, Canadian Labour Relations and Employment Topics.

Loose leaf and DVD updated monthly.

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Canadian Labour Law Reporter - (Employment Standards, Labour Relations And Labour Law Cases)

One Stop Shopping for Employment and Labour Law Information

Legislation
Canadian Labour Law Reporter provides coverage of federal, provincial, and territorial laws on employment standards, human rights, pay and employment equity, employment insurance, and collective bargaining. This comprehensive research tool gives you all the relevant labour legislation across Canada.

Commentary
In addition to commentary on key employment cases and practice tips, the Canadian Labour Law Reporter also has case annotations at the end of each commentary section so you have more case law summary information at your fingertips.

Case Law
The Canadian Labour Law Reporter has full-text court case law and decisions from boards, tribunals, commissions, etc. all across Canada, going back to the 1940's. Our cases follow the same, clear style and are always easy to follow. All cases in the employment and labour areas are analysed by our experts and the most significant are published.

Labour Notes Newsletter
If it's important for you to be aware of current events and issues in Canadian employment and labour law, you'll rely on this newsletter. Published bi-weekly, it will keep you abreast of legislative developments in employment, human rights, labour, pay equity and employment insurance law across Canada. It provides you with digests of ground-breaking cases that affect how you deal with employees, and includes vital economic statistics, and more. Feature articles give you practical insights into trends and emerging issues in these dynamic fields to help you keep yourself current and protect your company's interests and its employees.

News Trackers
There are TWO NewsTrackers with this product, Employment Standards (includes employment standards, employment insurance, and human rights and equity news) and Canadian Labour Law Cases. New bills, cases, and related press releases are posted overnight and our searchable database is updated daily. Upon your request, the NewsTracker feature will notify you by email of breaking news stories as they happen throughout the day. NewsTracker provides a 10-day summary and a 60-day archive of past news items.

What's New
Each section includes a "What's New" feature. It is updated whenever anything is added by one of our experts to our commentary, legislation, or cases, or when a new issue of the news

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Safety and Health Guide - Newsletter

Canadian Employment Safety and Health Guide newsletter covers health, safety, and related legal issues affecting all workplaces in Canada, including offices, offsite locations, and mobile workstations. It monitors recent trends and discoveries in the health field and explains their legal implications from both an employer's and employee's perspective. It includes articles and discussions on emerging health and safety developments and summaries of recent court judgements.

Canadian Employment Safety and Health Guide newsletter also includes information on legislative changes throughout Canada. It informs readers of new case law and reminds of them impending compliance deadlines, new penalties, and fines for contravening the law.

Included free with the purchase of Canadian Employment Safety & Health Guide.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Safety And Health Guide

If you work in the employment and safety area, this should be the only reference resource you'll need. It covers federal, provincial, and territorial laws and regulations and gives you analysis of a broad range of topics (see below). You'll also have commentary on new developments and emerging trends in every Canadian jurisdiction plus summaries of decisions from the courts, Workers' Compensation Tribunals and Labour Relations Boards. In addition, it monitors trends in occupational health and looks at their legal implications.

Includes monthly newsletter, Canadian Employment Safety and Health Guide.

With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly.

Topics covered:

  • Employers' duties and rights
  • Workers' duties and rights
  • Occupational health and safety
  • Workers' compensation
  • Toxic substances/physical agents
  • Administration/inspection/enforcement
  • Workplace Hazardous Materials Information System (WHMIS)
  • Health and Safety Committees

Benefits:

  • Helps you to comply with the law and assists you in developing plans and strategies for a healthier and safer workplace
  • Covers all aspects of occupational health, safety, wellness, and related legal issues affecting all workplaces
  • Indispensable resource helps you to avoid expensive fines
  • Monitors recent trends and discoveries in the occupational health and safety field and reveals their legal implications and how they affect your business
  • Explains your duties and responsibilities under federal and provincial legislation
  • Includes extensive commentary on every Canadian jurisdiction
  • Provides you with examples of new or potential health and safety hazards
  • Covers your employees' rights to refuse unsafe work
  • Cites relevant case law
  • Reminds you of impending compliance deadlines, as well as new penalties and fines for contravening the law

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Law Guide - Newsletter

Canadian Employment Law Guide newsletter is the fastest and easiest way to stay up-to-date on the ever-changing legislation covering employment standards and the human rights legal landscape in Canada. Expert commentary will also grant you valuable insight on the latest developments and issues in employment law.

Included free with the purchase of Canadian Employment Law Guide.

Updated bi-monthly. Available to be e-mailed in PDF format only.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Law Guide

Employment standards are constantly changing and it's vital that you keep up. Canadian Employment Law Guide is the ideal way to stay up-to-date. It will keep you informed of significant changes occurring in all the key areas of employment law. It also includes Q&A sections covering some of the most common employment standards issues, such as maternity and parental leave, vacations with pay, harassment in the workplace, and terminations. Although there is no legislation included in the product, you'll find expert commentary and many useful and relevant case summaries throughout.

Topics covered:

  • Employment Insurance
  • Minimum wage/overtime
  • Equal pay/employment equity
  • Payment of wages
  • Hours of work
  • Personnel records
  • Human rights
  • Privacy in the workplace
  • Labour jurisdictions
  • Statutory holidays
  • Leaves of absence
  • Termination
  • Minimum age
  • Vacations

Features include:

  • Case Table
  • Newsletter
  • Cumulative Index
  • Topical Index
Includes bi-monthly newsletter, Canadian Employment Law Guide.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Benefits and Pension Guide - Newsletter

The complex field of benefits and pensions becomes a lot clearer with the help of Canadian Employment Benefits and Pension Guide newsletter. It will make it easy to stay on top of legislative developments and policy initiatives across Canada. You'll stay abreast of legislation, tax issues, news from the U.S., and vital statistics such as CIA minimum transfer value rates. And each issue has feature articles providing insight and advice on major issues and emerging trends.

Included free with the purchase of Canadian Employment Benefits and Pension Guide.

Updated monthly. Available in PDF format.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Business Management Manual and Government Assistance Manual - COMBO

In response to many requests from subscribers, we have created this value-packed combo. Both are widely regarded as essential publications for all organizations. Canadian Business Management Manual provides practical guidance and information for business managers covering a wide range of key topics. Government Assistance Manual offers comprehensive guidance to hundreds of federal and provincial government assistance programs for Canadian business.

Includes monthly newsletter, Management Matters.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Business Management Manual

Just about every area that can affect a business is covered in this practical information source. Designed for business managers, Canadian Business Management Manual will be helpful to anyone who is responsible for managing a large or small organization or a particular area of a business. It gives you easy-to-read information on a wide range of business and human resources issues, along with examples, checklists, and procedures.

Topics covered:

  • Facts and figures (CPI and Lending Rates)
  • Start-ups
  • Planning
  • Financing and Finance
  • Insurance
  • Marketing
  • Intellectual Property
  • E-Commerce
  • Commercial Law
  • Director and Officer Liability/Corporate Governance
  • Franchising
  • Environmental Management
  • Business Failure – Written by Frank Bennett
  • Human Resource Quick Facts
  • Statutory Deductions and Remittances
  • Labour Standards
  • Human Rights
  • Privacy
  • Workplace Health & Safety
  • Workers' Compensation
  • Taxation Quick Facts
  • Income Tax
  • Sales Tax
  • Capital Taxes
  • New Developments

Includes monthly newsletter, Management Matters.

Related Products

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Basic Supervisory Management And Labour Relations

This handy, pocket-sized reference guide is an ideal resource for managers in both union and non-union environments. Basic Supervisory Management and Labour Relations provides practical advice on how to effectively handle day-to-day supervisory issues.

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Talent Management - <i>How to Build a Successful Leadership Pipeline</i>

"today's session provided great insight to the importance of developing a formal program and continuous evaluation of the program"

- Susanne McCarroll, Human Resources



Webinar information current as of June 12, 2008

This archived webinar will help you learn techniques and strategies to ensure your company has the leadership it needs in the years ahead. With these skills you can help your business overcome the negativity caused by attrition of senior managers, address the anxieties of managers fast-tracked to senior roles, and tackle problems caused by the loss of intellectual capital and organizational memory. Our goal is to help you manage this transition with a clear strategy and organization.

Learn how to:  

  • Gain insight into your own negotiation style
  • Take necessary steps to effectively prepare for negotiation
  • Negotiate as part of a team
  • Read non-verbal communication
  • Develop skills to influence others
  • Employ key strategies to build trust and gain respect for your ideas
  • Overcome objections and resolve issues
  • Manage difficult interactions and build positive relationships

Speaker

Wayne Rawcliffe, B.A., B.Ed., MBA, CHRP, RODC, is the founder and principal consultant at Senga Consulting Inc. He is recognized for bringing humour, positive energy, creativity and a wealth of ideas to his work with clients in discovering and implementing measureable solutions. As a facilitator, instructor and coach Wayne’s clients benefit from over 25 years of organizational effectiveness experience in improving individual, team and organizational performance. Wayne has worked extensively with all levels of leadership in public, private and not for profit sector organizations to successfully develop and implement organizational improvement initiatives. As an active member of the business community, Wayne is involved with the Vancouver Board of Trade, BC Human Resource Management Association, Vancouver Enterprise Forum, BC Organizational Development Network, High Impact Network and the International Registry of Organizational Development Professionals and is a contributing editor of CCH Canadian Ltd. Ultimate HR Manual, Western Edition.

Format

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • an Internet connection
  • a sound card

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over pres

    If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Mentorship Programs that Drive Results - <i>Best Practices and Implementation</i>

"Excellent information. Time well spend. Organizational readiness assessment information will be very helpful in determining start time for a mentorship program in our organization. When the time is right, this training has provided an excellent platform from which to set up a successful mentorship process."

- Suzie O'Neill, Human Resources Manager

"This session was valuable and had a useful structure with great tips for coordinating and supporting a mentorship program."
- Brenda Mercer, Career Consultant



Webinar information current as of November 6, 2008

Do you know how to create, implement and monitor sustainable mentorship programs in your workplace? If you want to assess your organization’s readiness for a new mentorship program, or if you’re trying to revive a struggling or dormant mentoring program, you’ll want to purchase this archived webinar.

Learn how to:  

  • Dispel the myths of mentoring
  • Determine drivers for mentoring, establish goals and roles, and develop a communication plan
  • Recruit, select and match mentors and mentees
  • Adopt best practices to achieve your mentoring program’s goals
  • Develop strategies to address common mentoring challenges
  • Assess your organization’s readiness to implement a mentoring program

Speaker

Jenny Lewis is the owner of LEWCO Consulting Inc., a company that focuses on building great businesses by building great people! She collaborates with organizations to create sustainable coaching and mentoring processes. Her innovative approach to designing, implementing and monitoring mentoring programs always start and are aligned with the client’s strategic goals. She has over 27 years business experience including 17 years experience in leadership training and development and performance consulting. Jenny also co-founded, designed and currently instructs the ‘Leadership Certificate program specializing in Leadership Coaching’ at Vancouver Community College.

Elaine Scollan is a senior associate with LEWCO and brings an extensive background in communications and mentoring. She has spent 27 years in Radio Broadcasting business focused primarily in news and information. Elaine has been the voice of hundreds of commercials and promos for a number of clients including non profit. Not only does Elaine have the ability to voice and deliver a variety of products bu

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Archived Webinar - How to Implement Effective Performance Management Programs


"The content and models for this session on "How to Implement Performance Management Programs" were extremely relevant and will be immediately applicable in our municipal government environment. Thank you for providing useful tools we can incorporate to enhance our organization's performance management process."

- Franci Carr, Organizational Development Specialist

"This session was very well presented with relevant material for professionals whose goal is to development a performance management program with a strategic impact on their organization."
- Monique Moreau-Gray, Director, Human Resources



Webinar information current as of December 4, 2008 

Performance management is one of the most complex and demanding issues facing HR practitioners today. An organization’s need for effectiveness or competitive advantage and an individual’s need for recognition, development and job satisfaction can often create a dynamic paradox in the design and management of an effective program. Contemporary models of performance management are now overturning long-held assumptions and methodologies. Competence, creativity and technical understanding are fundamental to designing and implementing a model that is right for your organization. This archived webinar offers a unique opportunity to tap into a wealth of practical experience from two seasoned consultants and practitioners who have extensive international expertise in the subject.

Learn how to:

  • Build the foundation for performance management
  • Overcome implementation challenges
  • Benchmark against emerging best practices

Speakers

Sue Traynor is the Head of Leadership Development at Transport for London in the UK. She is responsible for the alignment of the strategy underpinning performance management, leadership development and the active management of talent in order to support the vision and strategic goals of the organization. Sue works to develop capability at the senior level by raising standards of leadership and creating targeted interventions designed to support the performance goals of both current and future leaders in the organization.

Bill Bradford is a Senior Consultant with Performance Management Consultants. He has extensive experience in all aspects of hum

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Archive Webinar - Webcast - Resolve Employee Performance Issues – <i>How to Implement a Management Process That Works!</i>

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

  • Accurately identify sources of performance issues
  • Implement an effective performance management process
  • Develop performance objectives and goals for individual employees
  • Conduct successful performance reviews
  • Create personal development plans
  • Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

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Archive Webinar - Engage the Generations - How to evaluate, improve, and maintain employee engagement across your multi-generational workforce

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

  • Understand and define the different generations in your organization
  • Engage each of the four generations
  • Identify the influencers of engagement of your organization's generational mix
  • Evaluate existing HR practices for engagement across the generations in your organization
  • Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
  • Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.




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<strong>Archived Webinar - Make the Leap from Manager to Coach</strong> - <em>Key Coaching Skills to Empower Employees and Drive Results</em>

Webinar information current as of May 29, 2008

Making the leap from manager to coach plays a critical role in every workplace. Whether the focus is on providing regular constructive feedback, monitoring relationships, ensuring to maintain harmony in teams or learning to communicate like a coach, our Webinar can guide managers to develop these and other proven coaching and leaderships skills. This interactive Webinar can help you gain essential tools and practical strategies required to make the leap from manager to coach in your workplace. This is your opportunity to gain vital coaching skills to make you more effective as a manager and get your employees more engaged ensuring a more motivated and productive employee in the workplace.  

Learn how to:  

  • Differentiate between managing and coaching
  • Identify critical coaching success factors
  • Communicate like a Coach
  • Develop a successful mentoring relationship
  • Provide constant and constructive feedback
  • Coach the difficult employee - how to pinpoint the problem
  • Engage employees to create a productive environment
  • Use tools that can develop the maximum potential of all employees
  • Coach in a cross functional team
  • Coach a team vs. the individual

Speaker

Sara Lee, CHRP, CGA has over 18 years of combined human resources, finance and management consulting experience. Throughout her career, Sara has worked with public and private, union and non-union organizations in a variety of business sectors including oil and gas, engineering, real estate, manufacturing, information technology, health services, and financial services.

Format

The following is required to access the archived webinar:

  • Flash Player installed in your computer
  • An Internet connection
  • A sound card

Each archived webinar consists of a recording only of the live event. There is no time limitation in usage, you can play, pause and stop the presentation at your convenience.

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar – How to Engage Employees


"This webinar was excellent. It provided me with some direction on how to deal with an ongoing employee issue."

- Jolene Seip, Bast's Tire Service Ltd.

"The speaker clearly communicated and emphasized the important key drivers used to engage employees."
- Tina Vedovat, Nimlok Canada Ltd.




Webinar information current as of May 14, 2009

CCH's How to Engage Employees will provide tools and techniques to assist you in managing the distractions that face your employees on a daily basis and refocus them on company objectives. In today's volatile landscape, there is no other single variable that can produce bottom line results like your employees. Employee Engagement is the critical mandate of the HR department. Add value, contribute to the bottom line and Engage your Employees for success!

Areas to be covered:
  • The key drivers behind employee engagement
  • The critical impact of managers on employee engagement and the employment relationship
  • The importance and methods for measuring employee engagement at the management level
  • Strategies for enhancing management capabilities
  • The complexities behind the employee-manager relationship
  • Specific management behaviours that drive employee engagement

Speaker

Barbara Adams
Barbara Adams is a business executive with over 25 years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate theoretical concepts into practical and realistic applications by the organization and the individuals within those organizations.

Format

The following is required to access the archived webinar:
  • Flash Player installed in your computer
  • an Internet connection
  • a sound card

Each archived webinar consists of a recording only of the live event. There is no time limita

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Succession Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 26, 2009 

The responsibility of developing and finding tomorrow's leaders today is a daunting task. This archived webinar will teach you how to audit your current succession initiatives while ensuring your planning integrates with broader corporate strategies. You will also gain insights into employer best practices and common pitfall as well as the tools and techniques you need for developing current initiatives into winning succession management programs.

Learn how to:

  • Ensure that succession planning integrates with broader corporate strategies and plans
  • What is the goal of succession planning
  • What role corporate culture plays in succession planning
  • Utilize resource planning to support succession planning
    • The importance of having a strong assessment tool for evaluating competencies
    • How to balance internally focused succession plans with an understanding of the talent available externally
    • Resource planning tools that support succession planning
  • Develop an action plan for succession planning

Speakers

Sandra Weeks
Sandra Weeks brings over 20 years of consulting experience managing a wide range of human resource projects in all industry sectors. She also has extensive experience in designing and delivering professional development activities for human resources professionals. Specifically, she has over 15 years experience as an Instructor in the WorldatWork Certification program, delivering certification courses in Total Rewards, Base Pay Design and Performance Management. In a

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Employment Standards Questions Answered - Federal and Provincial Guidance, 6th Edition


Your Employment Standard Questions Answered - Federal and Provincial Guidance, 6th Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition at your fingertips.

With a clear index and detailed tables of contents for each chapter to easily point you to the appropriate section, as well as a straightforward question-and-answer format, this concise reference fits neatly into your busy day.

Covering legislation from all 14 jurisdictions in Canada, this book is intended for employers, human resources professionals, employees, consultants and all those concerned with the employment relationship. While principles underlying employment and human rights law are standard across the country, the details vary a great deal. You'll find this new edition of Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition more useful than ever.

Table of Contents:

  • Defining and Regulating the Employment Relationship
  • Minimum Age of Employment
  • Minimum Wages and Call-In Pay
  • Hours of Work and Overtime Pay
  • Statutory Holidays
  • Vacations with Pay
  • Leaves of Absence
  • Payment of Wages
  • Personnel Records
  • Termination of Employment
  • Wrongful Dismissal
  • Discrimination in Employment
  • Harassment at Work
  • Equal Pay and Pay Equity
  • Employment Equity
  • Enforcement of Employment Standards

Authors:

Full Article

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Mercer/CCH Guide for Employers

Everything employers need to know about employment, compensation and benefits.

If you would like more details about this product, or would like to order a copy online, please click here.




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Canadian Employment Benefits and Pension Guide

This publication is designed to save you time when you need information. It's the first publication in Canada to give you a searchable database on both benefits and pensions in a CD-ROM or Internet format. With this Guide, you'll have the most comprehensive library available for employment benefits and pensions in Canada. Just look over the topics covered below and you'll see that this unique publication includes all the information you need in one convenient-to-access source.

Includes monthly newsletter, Canadian Employment Benefits and Pensions Guide Newsletter.

With the launch of the new Internet platform, the updates to your research library are delivered immediately from the editors' desktop to you. The CD and looseleaf subscriptions are updated monthly.

Topics Covered

  • Government Sponsored Pension Plans
  • Employer Plans – Standards Legislation
  • Tax Issues – Employer Sponsored Plans
  • Registered Retirement Savings Plans
  • How to Set Up a Plan
  • Plan Administration
  • Social Security Agreements
  • Employee Benefits
  • Executive and Incentive Compensation
  • Flex Benefits and Work Practices
  • Pre-Retirement Counseling
  • Legislation
  • Releases, Bulletins, Policies
  • Full text of Laws & Regulations for federal and provincial Pension Legislation
  • Pension Appeals Board cases and recent case digests (CCH is the only publisher that carries PAB cases! Pension Appeal Board sends only to us to publish – cases go back as far as 1960's in the electronic format)

Features

  • This product's information, analysis and current news will help you develop and administer benefit and pension plans.
  • It will keep you up-to-date on information pertaining to benefits and pension contributions.
  • The immediate retrieval (in the electronic version) of information, instant links from section to section and program to program, and the extensive information and research resources of CCH, make it an indispensable addition to your HR library.
  • This guide describes thoroughly the types of plans available and includes a design criteria and registration information you can use to implement in your organization.
  • Conveniently organized commentary and charts help you with the plan's day-today administration.
  • For your convenience, relevant tax issues are easily referenced and explanatory commentary is consolidated alongside Revenue Canada Information Bulletins and Circulars, and Guides.
  • Enjoy access to information on a full range of employee benefits, including group insurance plans, bonuses, workers' compensation and employment insurance.
  • If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Employee Engagement Strategies


"I found the Employee Engagement Strategies session very beneficial. It reinforced my belief that although business strategies are important, the success of a company truly depends on the level of commitment the employees have towards the company. That commitment comes through engagement."


- Darren Lukasiewich, Business Development Manager



Webinar information current as of December 8, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

This webinar will present the most current information on recommended strategies to enhance employee engagement within today's workplace. The webinar speaker will explore human resources strategies that can be implemented company wide and what it takes to support the implementation of these strategies. Especially how you can prepare managers to positively impact the implementation and the resulting employee engagement. In this webinar you will not only learn strategies but also specific tactics that can be implemented immediately to impact productivity and company results.

Key Learning Objectives:

  • Update your knowledge on current employee engagement research
  • Learn ten key strategies for enhancing employee engagement
  • Methods and tactics for implementing engagement strategies
  • The human resources role in driving employee engagement
  • The critical impact of managers when implementing engagement strategies

Speaker

Barbara Adams, Managing Director of HR Architects

Barbara Adams is a senior business executive with 25+ years' experience within the human resources field. As Managing Director of HR architects, Barbara specializes in bringing a business approach to an organization's people practices. Applying a coaching style, she takes a creative yet structured approach to the implementation of human resources strategies and ideas; the design of people oriented workplace practices; and the development of people within these organizations. In presentations and projects, Barbara works to translate the

If you would like more details about this product, or would like to order a copy online, please click here.




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Your Employment Standards Questions Answered - Federal and Provincial Guidance, 3rd Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance at your fingertips. Now there is one definitive source to answer all your employment standards questions.

Topics covered: dd

  • Minimum age of employment
  • Minimum wages and call-in pay
  • Hours of work and overtime pay
  • Statutory holidays
  • Vacations with pay
  • Leaves of absence
  • Payment of wages
  • Personnel records
  • Termination of employment
  • Wrongful dismissal
  • Discrimination in employment
  • Harassment at work
  • Equal pay
  • Employment equity
  • Enforcement of employment standards

Why waste your valuable time scrolling through confusing government web sites or shuffling through piles of outdated print materials when you can find all the answers in one convenient place? With a clear index to easily point you to the appropriate section, and a straightforward question and answer format, this concise reference fits neatly into your busy day. Plus, the book is created by CCH, a company that professionals like yourself have trusted for years to provide accurate and reliable information.

New in This Edition
Our recent improvements make Your Employment Standards Questions Answered – Federal and Provincial Guidance more useful than ever:

  • Legislation updated to June 30, 2008
  • New chapter on enforcement of employment standards that reflects the increase in class actions with respect to employment standards such as overtime pay
  • Recent court rulings added
  • Personal data protection sections rewritten to include new privacy legislation
  • Provincial sections updated where needed, including Ontario's new rules on hours of work and Manitoba's sweeping revisions to the hours of work and overtime laws

If you would like more details about this product, or would like to order a copy online, please click here.




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Mercer/CCH Guide for Employers Newsletter

The Mercer/CCH Guide for Employers Newsletter is published monthly and emailed to subscribers in PDF format.

The Newsletter is written by experts in the field and is a valuable reminder of what’s new in the constantly growing and changing compensation landscape.

Each issue provides you with:

  • Lead articles on timely relevant topics to keep you current.
  • Tips from experts at Mercer regarding salary benchmarking and how to use Mercer’s MarketPricer™ tool.
  • A summary of recent cases and legislative developments from across Canada to keep you up-to-date.
  • Tips and practice tools to aid you in your day-to-day decision making.

This Newsletter is included free, in the Mercer/CCH Guide for Employers subscription. For more information, go to www.cch.ca/mercercchguide.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: Implementing Best Practices in Human Resources Management, 2nd Edition

What's an eBook?

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.


Summary of this eBook

Implementing Best Practices in Human Resources Management will help you to realize the full potential of your department's role in your organization and maximize the positive impact on your business. It ensures that employees and managers understand your organization's expectations, policies, and practices. It helps you become the internal organizational expert, drawing senior management to your proactive approach to HR strategies and confirming how HR is instrumental in helping the organization flourish. It also develops methods for implementing successful HR strategies that will impact the organization's culture, business objectives, and overall success.


What's New in the 2nd edition:

  • Accommodation in Employment
  • Discipline
  • Diversity
  • Due Diligence
  • Orientation Programs
  • Outsourcing
  • Privacy
  • Recognition Programs
  • Retention Strategies
  • Succession Planning
  • Training

About the Author

Hugh Secord is a graduate of the University of Toronto (Honours B.A. in Sociology/Economics) and York University (M.B.A. - Finance). He also holds the CHRP designation and is a candidate to receive the Senior Human Resources Professional designation recently introduced in Canada.

Hugh has over 28 years of experience in Human Resource Management and Labour Relations in virtually every industrial sector. He held several CHRO positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements, and has been involved in resolving hundreds of grievances and other employment disputes. Hugh has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the fir

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employment and Labour Law, 5th Edition

Summary of this eBook

Employment and labour law is the lifeblood of HR practitioners and plays an essential part in managing the workforce. Whether you’re an employer of choice or working hard to get there, every workplace must meet employment standards requirements, follow health and safety rules, and guard against workplace discrimination. Put the tools at your fingertips to ensure your policies, practices, and advice to management are as accurate and up to date as possible.

This eBook has five sections:

  • Employment Standards
  • Employee Information and Records
  • Discrimination
  • Privacy
  • Health and Safety

About the Authors

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such Wolters Kluwer CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

Paul Shemilt, CHRP graduated as a mechanical engineering technologist from Durham College, and later obtained his Certified Human Resources Professional designation in 1990. He began his career as a manufacturing supervisor in a unionized environment, and progressed in two global companies to director of corporate human resources.

 

 

 



What's an eBook?

 

An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you'll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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eBook: HR Answers Now - Employee Relations, Employee Development, and Staffing, 5th Edition

Summary of this eBook

This module provides you with the leading edge information and practices necessary to maximize the contributions of your workforce by providing guidance in areas such as Recruiting, Performance Management, Discipline, and Terminations. Use the section on HR Strategy to define your objectives and develop programs for everything from M&A activity to the effective use of external consultants.

This eBook has five sections:

  • Employee Relations
  • Employee Development
  • Staffing
  • Compensation
  • HR Strategy

About the Author

Cissy Pau, CHRP is the principal consultant of Clear HR Consulting Inc., a human resources consulting firm in Vancouver, B.C., that helps small- and medium-sized businesses establish HR policies, procedures, and processes. Ms. Pau’s specialty is developing and implementing practical HR processes for companies experiencing growth and change. She is a leading HR expert, is often quoted by local and national media, and is a frequent speaker at conferences and trade association meetings. She is also an instructor at the British Columbia Institute of Technology’s Peter Thomson Centre for Venture Development.

 

 

 

 



What's an eBook?

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Digital Editions is a highly recommended free download eBook program designed to view and keep your eBooks organized and centralized.

 

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Top 10 Mistakes in HR Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

  • Appreciate the importance of aligning and communicating individual and corporate goals
  • Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
  • Appreciate the true consequences of retaining counterproductive employees
  • Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
  • Know why they need to define the "rules of engagement" for staff
  • Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Resolving Employee Performance Issues


"Lauren Bernardi is an excellent speaker who presented a point of view that was believable with real life scenarios."

- Jane Lockinger, Webinar Participant

"The session was very informative. I was listening both as a supervisor and an employee. It reminded me that it is all about 'how' you relate to your employees or supervisor and that it is important to relate to them both negative and good things. We all like to hear we are doing a good job. I am grateful that I work in a place that does that."
- Kim Rumble, Webinar Participant



Bonus: An article on "Nine Steps to Effective Discipline", a copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Webinar information current as of November 19, 2009

To remain competitive in today’s economy, organizations must make the most effective use of limited resources. Doing so requires a well managed, performance driven workforce. Learn key strategies for driving your workforce towards successful job performance and in turn, improve your company’s future outlook.

Key Learning Objectives:

  • Be aware of the impact of recessionary times on employee performance
  • Recognize the difference between performance issues and disciplinary problems and why it matters
  • Understand how to enhance employee performance by setting goals and expectations, and providing meaningful feedback and support
  • Recognize the importance of effective disciplinary measures in maintaining efficient operations
  • Be capable of handling problem employees: learn how to determine the cause and correct the problem through performance improvement plans, progressive discipline and other management tools

Speaker

Lauren Bernardi

Lauren has been practisin

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Implementing Best Practices in Human Resources Management


"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

- Cheryl Petruk, HR Officer



Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

Webinar information current as of November 10, 2009

A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

  • Employee Engagement
  • Change Management
  • The competencies HR professionals need to lead the evolution of HR in their organization

Key Learning Objectives:

  • Identify and discuss 8 key drivers of employee engagement
  • Develop employee engagement ideas, strategies and plans
  • Develop and execute highly effective change management plans
  • Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
  • Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

Speakers

Michael Bennett, CHRP
Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - How to Become an Effective Problem Solver


"Today's session was extremely informative and useful in the workplace."

- Kate Boyd, Webinar Participant

"Today's session was great! I've read Mr. Hurson's book, Think Better, and this session provided a very helpful overview of how to put his methodolgy on problem solving into practice!"
- Janice Parker, Webinar Participant



Webinar information current as of June 18, 2009

In a difficult economic climate when organizations are forced to make the most of limited resources, innovative and productive thinking become important elements of a company’s success. The individual nature of each problem makes it a challenge to re-create a decision making process that has proven successful. There are, however, important strategic elements that cannot be overlooked when approaching a problem. This archived webinar will introduce you to a less subjective approach to problem solving that creates a solid framework for the execution of consistently sound business solutions.

Learn how to:

  • Understand a valuable approach to accurately defining and assessing the right problem to be solved
  • Use an effective balance of creative and critical thinking skills in generating meaningful ideas
  • Use the necessary tools needed to establish useful decision making criteria for any problem
  • Understand the importance of considering all possible solutions and avoiding binary thinking patterns
  • Be able to determine which ideas or courses of action should be considered for implementation, while remaining mindful of important resource requirements

Speaker

Tim Hurson
Author of “Think Better” (Mcgraw Hill, NY), named one of the Ten Best Business Books of 2008 by the Globe & Mail; Tim Hurson is an international pioneer in developing and presenting the principles of productive thinking. He has worked, lectured, and coached clients in 29 countries on six continents. He has spent over 30 years transforming products, workplaces and marketing programs. Now he helps to transform minds and companie

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Employer Branding for Tomorrow's Workplace


"I enjoyed the webinar as it had very useful and relevant data that can be applied to the workforce."

- Lynia Vincent, Human Resources Manager

"We are a health care company facing competition for highly qualified clinical employees in a labour market shortage. This webinar provided practical steps to identify and better communicate our unique employee value proposition. These steps are not only creating increased current employee engagement but will be key to our future growth."
- Diane Leaker, Director Quality & Organizational Development



Webinar information current as of June 11, 2009

There is compelling evidence that suggests that a strong workplace brand is associated with high levels of employee engagement, improved customer satisfaction which translates into better financial results. This archived webinar will identify what you can do today to engage and retain top level talent and develop and implement effective recruitment marketing strategies. You will be provided with techniques and tools to strengthen and manage your employer brand in order to retain and attract the right people to your organization. Emphasis will also be placed on communicating your employer brand across the generations.

Learn how to:

  • Understand the benefits of developing a strong employer brands
  • Get the tools you need to stand out as a leading employer
  • Position your brand to become an employer of choice
  • Use your reinforced brand to retain your top level talent and to streamline recruitment to attract the ‘right’ people
  • Best practice tips to align employees with the organizational goals supported by your brand

Speaker

Linda F. Love
Linda Love is Senior Director, Human Resources at The Insurance Institute. Her career includes 20 years of Human Resources experience in various industries including insurance (P&C and Life), pharmaceutical, service, hospital and not-for-profit. She is currently a part-time faculty member at York University who teaches 2nd and 3rd year human re

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Employee Retention Strategies in a Recovering Economy


"I found this webinar to be very informative and provided many specific examples and recommended actions for anyone to be able relate to our own workplaces and create actions for. I would highly recommend taking the time to participate in this webinar as it was time well spent!"

- Jamie Grimoldby, Human Resources Manager

"This session was very well structured, covers a wide range of topics related to employee retention strategies. It is recommended for everyone, not only the HR professionals."
- Grozdenka Stantcheva, HR Generalist



Webinar information current as of May 4, 2010

With reports of an improved economic climate on the horizon, organizations must start preparing for the changing job market. Employees who were forced to maintain or take lesser positions will start to explore the market looking for increased benefits, flexibility and compensation. Now is the time to re-evaluate your organization's retention strategy in order to remain a competitive leader in your field. Join us as we explore strategies for retaining top performers within your organization.

Bonus - The following materials will be provided in this archived webinar:

  • An article and handout on "10 Truths Your Employees Aren't Telling You: How Recognition Issues Are Costing You Turnover"
  • Supporting paper
  • Question and Answer (Q&A) document

Key Learning Objectives:

  • three simple questions that will help boost retention potential
  • a retention check for identifying your retention challenges and what can be done about them
  • ten truths to keeping top talent (from recruiting to recognition)
  • recognition strategies that don't cost and actually work
  • retention tools for leading staff in a way that makes them want to stay
  • knowledge of best practices for a recovering economy

Speaker:

Pauline F

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Change Management


Webinar information current as of October 7, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.

Key Learning Objectives:

  • Gain a comprehensive scope of change management issues and the necessity for change management strategies
  • Learn about developing the change management narrative and adapt the organization to the necessity for change
  • Examine best practices and methodologies that work
  • Learn how to build trust, get stakeholders input, buy-in and keep it
  • Discover the positives of investing in change management processes; a sound organizational strategy
  • Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
  • Look at change management gone wrong – what not to do
  • Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change

Speaker

Jim McKibbin

Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.

He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluab

If you would like more details about this product, or would like to order a copy online, please click here.




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Quality caring in nursing and health systems : implications for clinicians, educators, and leaders / Joanne R. Duffy

Duffy, Joanne R., author




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National statement on ethical conduct in human research / developed jointly by National Health and Medical Research Council, Australian Research Council, Universities Australia




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Introduction to forensic chemistry / Kelly M. Elkins

Elkins, Kelly M., author




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Exercises in diagnostic radiology : chest, abdomen, bone, and clinical skills : a problem-based text / Judith Korek Amorosa, Robert A. Novelline, Lucy Frank Squire

Amorosa, Judith




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Atlas of hematopathology : morphology, immunophenotype, cytogenetics, and molecular approaches / Faramarz Naeim ... [et al.]




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Mosby's diagnostic and laboratory test reference / Kathleen Deska Pagana, PhD, RN (Professor Emeritus, Department of Nursing, Lycoming College, Williamsport, Pennsylvania, President, Pagana Keynotes & Presentations, http://www.KathleenPagana.com),

Pagana, Kathleen Deska, 1952- author




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Ecology and prevention of Lyme borreliosis / edited by Marieta A.H. Braks, Sipke E. van Wieren, Willem Takken and Hein Sprong




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Epidemiological studies : a practical guide / Alan J. Silman, Gary J. MacFarlane, Tatiana Macfarlane

Silman, Alan J., author




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Tietz textbook of clinical chemistry and molecular diagnostics / [edited by] Nader Rifai, PhD, (Professor of Pathology, Harvard Medical School, Louis Jospeh Gay-Lussac Chair of Laboratory Medicine, Director of Clinical Chemistry, Boston Children's Hos