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Perspectives on brand management / Mark D. Uncles, editor




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The aging consumer : perspectives from psychology and economics / edited by Aimee Drolet, Norbert Schwarz, Carolyn Yoon




pe

Marketing in a Web 2.0 world : using social media, webinars, blogs, and more to boost your small business on a budget / by Peter VanRysdam ; foreword by Brian Goldfarb

VanRysdam, Peter, 1978-




pe

No bullshit social media : the all-business, no-hype guide to social media marketing / Jason Falls, Erik Deckers

Falls, Jason




pe

Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne

McDonald, Malcolm




pe

Brainfluence : 100 ways to persuade and convince customers with neuromarketing / Roger Dooley

Dooley, Roger, 1952-




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Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim

West, Douglas C




pe

The old rules of marketing are dead : 6 new rules to reinvent your brand & reignite your business / Timothy R. Pearson

Pearson, Timothy R




pe

Marketing strategy & competitive positioning / Graham Hooley, Nigel F. Piercy, Brigitte Nicoulaud

Hooley, Graham J




pe

International marketing / Pervez Ghauri and Philip Cateora

Ghauri, Pervez N., 1948-




pe

Successful service operations management




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Principles of internet marketing : new tools and methods for Web developers / Jason I. Miletsky

Miletsky, Jason I




pe

Customer relationship management : a people, process, and technology approach / William P. Wagner, Michael Zubey

Wagner, William P., 1958-




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Serving customers : global services marketing perspective / Raymond P. Fisk, Rebekah Russell-Bennett, Lloyd C. Harris; editors




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Loyalty programs : generalizations on their adoption, effectiveness and design / [Tammo H. A. Bijmolt, Matilda Dorotic, Peter C. Verhoef]

Bijmolt, Tammo H. A. (Tammo Hendrik Anthonie), 1967-




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Marketing : real people, real choices / Michael R. Solomon, Andrew Hughes, Bill Chitty, Greg Marshall, Elnora Stuart

Solomon, Michael R., author




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"Service please" : the power and perils of customer service / by Barry Urquhart

Urquhart, Barry




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Consumer behaviour : implications for marketing strategy / Pascale Quester, Simone Pettigrew, Foula Kopanidis, Sally Rao Hill, Del I. Hawkins

Quester, Pascale G. (Pascale Genevieve), author




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Neuromarketing for dummies / by Stephen J. Genco, PhD, Andrew P. Pohlmann, and Peter Steidl, MBA, PhD

Genco, Stephen J




pe

Get bold : using social media to create a new type of social business / Sandy Carter

Carter, Sandy, 1963-




pe

Youtility : why smart marketing is about help not hype / Jay Baer

Baer, Jay, 1969-




pe

The definitive book of branding / edited by Kartikeya Kompella




pe

International marketing : an Asia-Pacific perspective / Richard Fletcher, Heather Crawford

Fletcher, Richard, 1940- author




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Services marketing : an Asia-Pacific and Australian perspective / [Christopher H.] Lovelock, [Paul] Patterson, [Jochen] Wirtz

Lovelock, Christopher H, author




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Zag : the number-one strategy of high-performance brands : a whiteboard overview / by Marty Neumeier

Neumeier, Marty




pe

International marketing / Pervez N. Ghauri, Philip Cateora

Ghauri, Pervez N., 1948- author




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Integrated marketing communications : success story : komunikasi pemasaran di Indonesia / editor: Totok Amin Soefijanto, Ika Karlina Idris ; penulis: A.G. Eka Wenats [and 8 others]




pe

Marketing : real people, real choices / Michael R. Solomon, Greg W. Marshall, Elnora W. Stuart

Solomon, Michael R




pe

Strategic market management : global perspectives / David A. Aaker, Damien McLoughlin

Aaker, David A




pe

The business of children's entertainment / Norma Odom Pecora

Pecora, Norma Odom




pe

Customer obsessed : a whole company approach to delivering exceptional customer experiences / Eric Berridge

Berridge, Eric, author




pe

Digital sense : the common sense approach to effectively blending social business strategy, marketing technology, and customer experience / Travis Wright, Chris J. Snook

Wright, Travis, author




pe

Social media management : persuasion in networked culture / Ben Shields

Shields, Ben Ryan, author




pe

Wired to care : how companies prosper when they create widespread empathy / Dev Patnaik with Peter Mortensen

Patnaik, Dev, 1970- author




pe

Blue ocean shift : beyond competing : proven steps to inspire confidence and seize new growth / W. Chan Kim, Renée Mauborgne

Kim, W. Chan, author




pe

Marketing strategy & competitive positioning / Graham Hooley, Nigel F. Piercy, Brigitte Nicoulaud, John M. Rudd

Hooley, Graham J., author




pe

An introduction to service design : designing the invisible / by Lara Penin

Penin, Lara, author




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Marketing for competitiveness : Asia to the world! in the age of digital consumers / Philip Kotler (Northwestern University, USA), Hermawan Kartajaya (MarkPlus, Inc., Indonesia), Hooi Den Huan (Nanyang Technological University, Singapore)

Kotler, Philip, author




pe

Marketing : real people, real choices / Michael R. Solomon, Greg W. Marshall, Elnora W. Stuart

Solomon, Michael R., author




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Facebook Paper Launch

Facebook on Thursday officially unveiled Paper, a new app created by Facebook Creative Labs, though it did so without any sort of big press event around the new application, which includes tons of content, including your news feed, news articles, photos and more. In other words, it s much more robust than a simple RSS feed replacement to compete with FlipBoard, as earlier rumors suggested it might be.

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20 Experts on Finding Engaging Content

In order to engage your followers, we all know you need to share interesting content with them regularly. Of course, there are plenty of tools that help you schedule and share content, such as Buffer, Hootsuite, and SproutSocial. But what about finding content your audience will love?

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16 Tips for Creating Compelling Content

As Google starts clamping down on Guest Blogging as an SEO technique the message is louder and clearer than ever. If you want to increase your ranking on Google you need to EARN links by creating content that people will naturally want to share.

If you’re not sure how to start doing this take a look at the infographic below from WebSearch SEO which gives you 16 tips to help you along the way.

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13 Podcasting Tips from The Experts

Podcasting is an excellent medium to share content, and is showing signs of resurgence with a number of thought leaders and professional now entering (or re-entering) the Podcast arena.

In a recent interview, Chris Brogan was asked this question — If you had to give up one of your platforms, which one would it be? His answer — I would give up my blog and would keep my podcast and newsletter.

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How to Properly Use Social Media to Fit Your Business Strategy

In our increasingly connected society, building a social media presence is as commonplace as getting a driver’s license. Personal Facebook profiles, LinkedIn accounts, and Twitter handles are common among students and professionals alike. However, frequently updating your Pinterest boards does not necessarily equip you with the tools and experience that you need when crafting a social media strategy for your budding business.

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How to Stay on Top of an Ever-Changing Online Landscape

A new year has begun, and it is promising to bring further advances in technology and changes in the way we work online.As marketers, we already need to be aware of the many different marketing outlets available – whether on or offline – and know how to take advantage of them.

When it comes to the web, though, things are often in a much greater state of flux. So really, what are some of the best ways to keep up with a living, breathing beast like the internet?

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How social media wins the #SuperBowl

Super Bowl ads have long become their own kind of spectacle, with viewers ready to be dazzled by what advertisers will air to millions of viewers during the big game. Now, that marketing focus has extended beyond the television set as brands ramp up viewer engagement with tweets and other social campaigns.

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Good House Keeping Recipes via RSS

All of the most recent Recipes and Entertaining RSS articles from GoodHousekeeping.com.

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Social Media Makes You Spend More

When I ran a Facebook ad recently for a nonprofit where I volunteer, I was surprised how specific you could get in targeting potential customers. If I wanted to advertise the event I was promoting to women between the ages of 24 and 26 in my city who were unmarried and educated, who watched Girls, owned a dog and liked designer purses — I could do that.

Being able to target ads to a specific market can help a seller reach the people who want or need their products and services. Unfortunately, that means buyers may also be encouraged to spend more than they should if they are not mindful.

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Feed Rinse Recipe

News reader applications like Feedly or Flipboard are great for browsing and even searching through news items, but they lack the ability to send notifications proactively.  Emails from Google Alerts can be tardy, and at other times, articles can slip by completely.

Never fear!  Used together, two web applications, IFTTT and Feed Rinse,  solve this problem easily.

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How to Separate the Personal and Professional on Social Media

n a recent research study, we spoke with dozens of professionals about their use of social media, and were struck by the variety of approaches they are using.

Some professionals, we found, still manage to avoid social media altogether. But most see that as unrealistic in many occupations, and are unwilling to be deprived of the advantages social media affords in terms of connecting to people and collecting information.

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