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Customer Service Lessons a Veterinarian Taught Me

It’s easy to forget that what is a regular day on the job for you is a significant event in the life of your customer.




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The Importance Of Controlling Head Pressure

Controlling the head pressure helps maintain pressure drop across the metering device and prevents the evaporator from freezing, in the case of air conditioning, and excessive freezing in refrigeration systems.




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The Importance of Pressure Relief Valves on CO₂ Refrigeration Systems

The proper design, installation, and maintenance of these valves is vital for the safe operation of R-744 refrigeration systems, especially in industrial and commercial applications.




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Tennessee College Breaks Ground on $29.8M Technical Education Complex

The new complex will replace the oldest buildings on campus, which were built in the 1960s and early 1970s.




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RGF Global Campaign Encourages IAQ Awareness

Although RGF manufactures air, food, and water purification systems, the company’s primary focus for this year’s Expo is air, especially given the recent increase in IAQ awareness.




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Pandemic Drives Era of Residential IAQ Awareness

The global pandemic caused many people to reevaluate how they had been living their lives, and when it came to life at home, indoor air quality (IAQ) became a top priority.




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HVACR Press Fittings Provide Ideal Solution for Data Centers

Data centers produce enormous amounts of heat and require intricate cooling systems to keep servers from overheating and running in good condition. For data centers located in regions such as South Florida that consistently experience high temperatures, efficient and well-functioning cooling systems are crucial.




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Pandemic Created Consumer Awareness, Increased Demand for Indoor Air Quality Solutions

It has now been two years since the pandemic brought IAQ to the forefront of everyone’s minds. Manufacturers are stepping up with an array of products to clean and monitor the air people breathe.




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Humidification and Dehumidification Bring Wellness and Comfort

Comfortable, clean air. That’s what end users on both the residential and commercial sides are looking for in the aftermath of the pandemic.




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Carrier Enhances Ductless Lineup, Crossover Products

Carrier’s newest portfolio includes an entire lineup of ductless systems; the company is expanding offerings, incorporating new platforms and technologies, and integrating R-454B, Carrier’s refrigerant of choice.




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Alleima: Compressor Valve Steel

The new material of the compressor valve steel Freeflex Versa contributes to designing smaller, more sustainable, and more energy efficient compressors for refrigerators, and freezers.




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Danfoss: 6-Cylinder Compressor

Danfoss has released a new compressor for the North American market.




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Nationwide Boiler Shop Earns National Board's Blessing

The certification process involved a thorough review and rigorous evaluation of Nationwide Boiler’s welding procedure by a review team from the National Board.




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Johnson Controls to Sell Residential HVAC Business to Bosch

JCI CEO plans transformation to ‘simpler, higher-growth company’




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Radiant Heating Systems Deliver Comfort, Regardless of the Energy Source

When considering radiant heating options, installers and homeowners are learning that using both hydronic and electric sources may be the best of both worlds.




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CEO of SENSIT Technologies Wins Business Worldwide Magazine Award

The CEO awards program seeks to honor C-level executives from around the world and across multiple industries, focusing on the personalities who drive successful corporations and organizations.




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New Refrigeration Compressor Design Offers Improved Efficiency

A compressor design proposes a new drive mechanism for compressors used for cooling in homes, buildings, airplanes, and cars.




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Take the Time to Thoroughly Inspect Compressors

Performing a more detailed inspection of a compressor might reveal a system issue that could lead to a failed compressor.




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Performance Advances in Compressors Continue Despite Refrigerant Evolution

Compressor manufacturers have been improving the products on multiple fronts in recent months.




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Take Care When Inspecting Compressor Terminals

When electrically inspecting or troubleshooting a compressor, you should always protect yourself against the possibility of terminal venting.




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Prevent Premature Compressor Wear Due to Internal Overheating

Any compressor that gets too hot or is overheated is subject to premature wear between its internal moving parts.




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Making Sense of Compressor Frost Patterns

Any compressor that gets too hot or is overheated is subject to premature wear between its internal moving parts.




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How to Determine the Cause of Electrical Compressor Failure

The first step consists of determining the compressor’s mode of failure. Was it electrical or mechanical?




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Compressor Uses Continue to Expand as Unit Sizes Contract

Have 166 years of small improvements and occasional leaps in chemistry taken us to the limit of what compressors can do?




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How to Determine the Cause of Mechanical Compressor Failure

Airflow is one of the leading causes of failure for compressors.




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Oil Traps Protect the Compressor

Even though the circulated refrigerant is the working fluid required for cooling, lubricant or oil is needed for lubrication of the compressor’s moving mechanical parts.




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The Art of Troubleshooting Compressors

Comprehensive troubleshooting can help technicians determine whether the compressor is working properly.




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Seven Things to Check to Ensure Proper Compressor Function

There are a few different things HVAC contractors can check to ensure proper compressor function. This article highlights seven of them.




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LG Electronics Component Solutions Highlights New Compressors

At its press conference at the AHR Expo, LG Electronics Component Solutions highlighted its new compressors for residential applications that will utilize the low-GWP refrigerants.




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Compressors Help Energy Users Achieve Their Sustainability Goals

End users are looking for more from their systems than just reliable cooling; they also want sustainable equipment that features better energy efficiency and low-GWP solutions. Several compressor manufacturers have happily obliged.




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Compressors Are Key To Decarbonization In HVACR

HVACR systems consume a significant amount of energy, which leads to increased carbon emissions. Manufacturers have found that the variable-speed compressor may be the solution to this problem.




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Best Service Practices for A2L Compressors

Compressors in A2L systems are similar to A1 systems, so technicians won't need extensive retraining, especially if they follow best practices.




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The Benefits of Compressor Time Delay Relays

Continuous and rapid cycling is hard on a compressor, but the use of a simple time delay relay can mitigate the risk of compressor failure.




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Low-GWP Compressors Meet Demand for Sustainable Solutions

End users are looking for low-GWP solutions, and compressor manufacturers displayed their options at the AHR Expo.




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Changing Compressor Technology

The move to A2L refrigerants means compressors in new a/c and heat pump systems will have different features than older models. Three compressor manufacturers say they’re prepared.




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Three Reasons Variable-Speed Compressors are the Answer for Heat Pumps

Read this white paper to learn more about why variable-speed compressors are the best solution for heat pump applications.




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When is the Best Time to Sell Your HVAC Business?

When you’ve decided to sell your HVAC business, the time of year to close is an important detail.




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Hosting Successful In-House HVAC Training

It’s easy for people to get dangerously off track when they’re sure they are working with correct information.




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Who Are the Likely Buyers of Your HVAC Business?

The question of who is going to buy your business can be just as important as the cash for the sale itself.




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Your Territory Manager is a Partner for Success

Leverage the business resources available to you as a contractor, and one of those resources is your distributor’s territory manager.




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Three Ways to Use Customer Data to Optimize Your HVAC Business for Success

HVAC contractors have an underutilized tool available to help optimize their businesses: customer data.




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Overcoming the Top Challenges to an HVAC Business

Starting an HVAC service business requires thorough planning. After a while, more problems and challenges pop up one after the other.




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Tips to Cultivate HVAC Business in the Slower Season

Our heating and air business has to keep generating revenue even when the weather is not cooperating.




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Five Ways for HVAC Business Owners to Increase Website Conversion Rate

If you feel like your site is just taking up digital space and not adding dollars to your bottom line, we hope the tips below will help.




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Why Actuators for Connected Industry Run on Brushless DC Motors

The flow control industry has stubbornly clung to pneumatic actuators, specifically in the American market, for decades.




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ABB Acquires Siemens’ Low-Voltage NEMA Motor Business

The business employs around 600 people and generated revenues of approximately $63 million in 2021.




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Success Group International Celebrates 20 Years Of Helping Contractors at Its Dallas Expo

Success Group International recently hosted its fall 2019 Expo at the Gaylord Texan Resort & Convention Center in Dallas.




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Sales Software Can Help HVAC Businesses During Busy Seasons

The last couple busy seasons, HVAC contractors have seen a high influx of calls due to remote work. There are steps HVAC companies can take to meet demand while also alleviating the stress of the season.




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ExakTime Receives Patent for Wireless Field Time Clock

ExakTime’s wireless field time clock has been awarded a patent for its unique method of tracking, storing, and sending employee time records from the field to the office automatically via a cellular communication network.




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The Customer Experience is a Matter of Mindset and Process

When customers call your service company, it’s for one thing — your expertise. They don’t want a price, the problem fixed, the fast and cheap solution, etc. like many technicians think. They want good information and possibly a little guidance to make a good decision.