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TOMRA Sorting Food Nimbus BSI sorter

TOMRA Sorting Food will unveil upgrades to its ground-breaking Nimbus BSI sorter for the nut, dried fruit and other food industries at The Almond Conference 2017 in Sacramento, California, on December 5-7.




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Point Five Packaging P5-RM semi-automatic tray seal system for food packaging

Point Five Packaging, a supplier of modified atmosphere packaging (MAP) equipment and packaging solutions for various food industry sectors, has introduced the P5-RM Semi-Automatic Seal System.




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Automation, sanitation, safety, speed are top priorities for cutting, slicing and portioning equipment

Customers of cutting, slicing and portioning equipment for snack and bakery products consider a wide range of parameters: They're hoping to find machinery that offers greater use of robots and automation, better sanitation, higher safety standards, faster speeds, wider and easier-to-clean blades, and reliable and flexible systems that can handle different sizes and shapes.




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Snack and bakery customers seeking new slicers and cutters look for innovation

Different shapes, quicker changeovers, better sanitation, a smaller footprint, more automation, and a balance of speed and safety are among the top-of-mind criteria for customers of slicing and cutting machines in the snack and bakery industry, according to machine manufacturers.




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Automation, sanitation, gentler handling sought for slicing, cutting, portioning equipment

Higher capacities, new shapes, longer blade life, automation, flexibility, sanitary design, quick changeover, and gentler handling of fragile ingredients are among the top features and benefits that snack and bakery companies want from their slicing, cutting and portioning machinery.




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Health and Nutritional Needs of Hispanic Customers

The 2010 Census revealed that one in every six U.S. residents is Hispanic. The U.S. Hispanic population ranks second worldwide. Unfortunately, the growing Hispanic population experiences similar health issues as non-Hispanics but the prevalence may be higher.




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Customers of ovens and proofers look for sanitation and other benefits

Snack and bakery companies looking to purchase new or improved ovens, proofers, fryers, and dryers have a long list of requests when it comes to features and benefits, according to manufacturers of those types of equipment.




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Fryer customers focus on flexibility, adaptability, energy efficiency

Other priorities include frying more than one product concurrently, handling both older and newer snack and bakery formulations.




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Beckhoff Automation system for packaging machine automation

The Beckhoff Automation booth (S-6302) will be the center of automation technology (AT) and IT convergence at Pack Expo 2017 in Las Vegas.




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How to utilize two-way texting with customers

Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.




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Building safety 101: understanding the basics for a safer tomorrow

Every year during May, the International Code Council holds its Building Safety Month campaign to help raise awareness about the importance of building safety and educate the public on how to ensure their communities are resilient and sustainable.




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Carrier building automation system valves and actuators

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCVT) technology and smart damper actuators. 




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From automobiles to water heaters

A. O. Smith, celebrating 150 years in 2024, began in 1874 as a metal components supplier for baby carriages and bicycles. Arthur O. Smith designed a lightweight pressed steel car frame and became a major supplier to car manufacturers like Packard, Cadillac, and Ford.




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Customer service 101: Don't burn bridges

If you treat a customer well, they will recommend your services to three others. However, if you treat a customer poorly and make them feel cheated, they will spend a lot of time spreading negative feedback, especially on social media.




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Caleffi automatic filling valve with backflow preventer

Caleffi's new AutoFill has a fill rate of 5.5 GPM and maintains stable system pressure, ensuring consistent results without the need for constant monitoring.




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Challenges today equal opportunities tomorrow

In the world of business, challenges are inevitable. Economic shifts, changing consumer demands and unforeseen crises are part and parcel of running a company.




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5 ways to help your customers realize their dream shower

The consumer mindset around bathing is evolving to view showering as far more than a simple rinse to get clean, but rather as a time to relax, unwind and wash away the day-to-day stresses of life. In fact, consumers are making purchases to support this shift. According to a recent survey commissioned by GROHE, more than 65% of respondents are enhancing their time in the shower with various add-ons, such as soothing aromas, music and gentle rain shower products to elevate their “me time.”




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How innovation and sustainability are redefining plumbing solutions for tomorrow’s homes

Water scarcity and quality are widespread issues in the US. Embracing sustainability is crucial to the evolution of plumbing, with tried-and-true fixtures and new advances making a healthier, more water-efficient reality possible.




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Ensure clear, effective communication with customers and your team.

I reached out to some of the best coaches in the industry for some perspective on communicating clearly and effectively with customers and each other and best practices for how contractors should handle communication breakdowns.




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Dan Holohan: Do you prefer educated customers?

Over the years, I've had many homeowners read my books and then write to tell me they knew more about their system than the contractors that came to their houses. This was particularly true when it came to steam heating.




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TRSA launches Hygienically Clean Certification Customer Portal

The new Hygienically Clean Certification Portal launched on April 15 as part of the Hygienically Clean Certification Program Enhancement Initiatives. 




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Where automation meets the road

A manufacturer of robotic road painting systems, RoadPrintz Inc., based in Cleveland Heights, Ohio, unites pioneering innovation with sound engineering to produce operator-driven vehicles equipped with cutting-edge technology for the painting of road symbols without the use of stencils.




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Exoskeletons: Tomorrow’s ergonomic tools

According to estimates published by market research institute Frost & Sullivan in 2021, the market for industrial exoskeletons will reach an average annual growth rate in excess of 40% over the coming years and reach a market volume of over $400M by 2025.




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ESAB automatic welding helmet

New helmet has exclusive new features.




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PODCAST | Workplace safety at Los Alamos: Home of the atomic bomb

What is it like to be a senior EHS officer at the remote Los Alamos National Laboratory — home of the atomic bomb — in the New Mexico desert? 




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How to use automation for improved safety shipping hazardous materials

Requests to ship hazardous and perishable goods across greater distances are increasing in frequency. With the surge of globalization, companies must contend with how to get fragile or potentially dangerous items to suppliers and end-users a world away.




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Artificial intelligence and automation helps with holiday retail shipping

Businesses can achieve maximum success during the holiday season by utilizing AI and automation in their retail shipping operations. The holiday season is critical for companies, but the increased sales often come with shipping headaches. Luckily, artificial intelligence (AI) and automation provide key solutions for simplifying shipping for businesses and customers.




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Automated snow removal systems for trailers make roadways, loading docks safer

When snow and “ice missiles” blowing off semi-trailers and trucks are added to the equation, the risk factor increases exponentially.




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MCR promotes Paul Harris to head of Sales and Customer Service

MCR Safety is proud to announce that Paul Harris will be leading our Sales and Customer Service as well as Consulting and Compliance teams as our newly appointed Vice President, US Sales.  




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Grainger’s customer show highlights growth and supplier energy

Grainger has demonstrated a commitment to sustainability by implementing environmentally friendly practices across its operations. 




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How to implement automation with worker safety in mind

More manufacturers are turning to automation amid ongoing labor shortages and pressure to maximize productivity. 




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WeighPack unveils automated coffee bagging system




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EndFlex engineers customizable robotic pick and place cells

The latest addition to EndFlex’s lineup of case and tray packing machines is the PKR modular pick and place cell with delta robot. 




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Neck banding machine from Deitz Co. automatically applies shrinkbands to tiny bottles

Packaging machinery manufacturer Deitz Co. has produced a neck banding machine that automatically applies tamper-evident shrinkbands onto tiny bottles. 




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Bruichladdich Distillery Octomore Series

Bruichladdich Distillery announced the release of its next Octomore series: Octomore 15. 




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Conveyor advancements keep automated processes in lockstep

In beverage warehouses, the rise of automation has prompted conveyor manufacturers to continue to make advancements to ensure that the speed and pace are in sync and processes are running efficiently.




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Automated guided vehicles provide relief in beverage warehouses

The challenges of today’s labor market have made automated guided vehicles (AGVs) a growing solution for beverage warehouses.




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Automation, data collection make robotics more appealing to beverage warehouses

When it comes to beverage operations, the incorporation of automation is laying the ground work to make a case for implementation of robotics.




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Nokia reveals automated inventory counting capability

Nokia recently launched a true inventory counting capability for Nokia Autonomous Inventory Monitory Service (AIMS). 




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Natalie's Juice Tomato and Super Mushroom Blends

Natalie's Orchid Island Juice Co. announced the introduction of two tomato-centric blends: Red Tomato Reishi and Green Tomato Lion's Mane. 




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SQN RELEASES NEW SEASON OF TOMORROW'S A NEW DAY AUDIO DRAMA

Season 2 of the Tomorrow's A New Day audio drama podcast releases on January 18, 2023. Tomorrow's A New Day centers on The Abernathys, Old Cove's most privileged family.




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Answer United Now Provides Innovative Automated Absentee Services

Answer United's Automated Absentee Service will save your company time, money and reduce disputes that often lead to costly litigation




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Answer United Reveals How Answering Services Can Improve a Business' Bottom Line

Cost-Effective Solutions to Make Your Business More Efficient & Productive




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Rapid Phone Center Named a Finalist for Three International Customer Experience (ICXA'21®) Awards

Recognized for Best Measurement in Customer Experience, Best Use of Insight and Feedback, and Customer-Centric Culture




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TeleCloud Acquires DiRAD's Nextphone Customers, Expanding Its Reach in Cloud-Based Telecommunications

TeleCloud is thrilled to announce its recent acquisition of DiRAD's Nextphone customer base, further strengthening its position in the industry.




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Saint-Gobain Solar Gard and ExactFlat Make It Easier To Get a Perfect Fit On Automotive Paint Protection Film

Saint-Gobain Solar Gard ("Solar Gard"), a leader in automotive paint protection film, has provided material properties for ExactFlat's leading 3D to 2D digital pattern making software.




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Signmakers Celebrates 30 Years of Illuminating Los Angeles with Exceptional Custom Signage

Signmakers, a leading custom sign company in Los Angeles, proudly announces its 30th anniversary in the industry.




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Tom Braden has been Inducted into the Prestigious Marquis Who's Who Biographical Registry

Mr. Tom Braden has been recognized for his leadership expertise as the vice president of information technology at Indiana Mills & Manufacturing Inc.




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Raymond E. Kordupleski Lauded for Excellence in Customer Value Management

Raymond E. Kordupleski channels years of expertise into his work with Customer Value Management, LLC




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An Innovative Lending Solution Served Up with Empathetic Customer Service

Helping Customers Get to a Better Financial Situation