Many could be compensated for travel delays or refunded for overpaid energy bills, bank charges or tax - simply by taking the time to claim.

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.

Following news that the budget airline is the latest to go bust, customers stranded abroad will be left wondering how they will get home - but a third of those are likely to be left vulnerable.

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.

With some people now expected to self-isolate at home for three months or more, you may want more than just the black box in your living room to get your entertainment fix.

Frustrated customers said that when they went to cancel their season ticket on the website - as they no longer need it now they are working from home - they found they needed to print off a form to send on.

This is likely to be good news for households stuck with limited funds at the moment with 46% of homes able to claim an average of £136 each in outstanding credit.

One in ten customers could be due a rebate of more than £200, while almost half are owed £136, says Uswitch. Overpayments arise when bills are paid by direct debit.

Smaller events are also struggling, however, with those who had booked to have a stand at the annual London Book Fair facing losing money after the event was cancelled.

One positive from this devastating coronavirus pandemic, is the willingness for more people to get in the kitchen to cook and adapt recipes for the ingredients they have knocking around.

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.

In a bid to remain sane and smarten up your act, it might be tempting to pick up a pair of scissors to become your own barber or hairdresser. It is not a step to be taken lightly.

Couples like Monika and Liam (pictured) have seen their wedding plans in tatters because of the pandemic.

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.

Ahead of Amazon Prime Day 2019, we take a look at the best early deals on offer exclusively for Amazon Prime members, from £100 off an Echo Show to Amazon Music Unlimited for 99p

It's Monday, which means Amazon Prime Day is here and there are now deals available across the board, covering everything from LEGO, LOL Surprise, Barbie, Hatchimals and VTech

Whether it's a new hairdryer or an electric toothbrush you're after, here's our pick of the best Amazon Prime Day deals for all your personal grooming needs.

Amazon Prime Day has just passed the halfway mark and there are still thousands of deals on beauty, home, health and personal grooming products until midnight tonight. 

The internet shopping giant is urging entrepreneurs across the UK to set up businesses for as little as £10,000 as part of a major scheme to bring more of its operations in-house.

The market for true wireless headphones has exploded in recent years. For those unwilling to shell out £140.99 for the latest AirPods, here are the best wireless earphone alternatives you can find.

Personal blenders are all the rage and the Breville Blend Active personal blender is certainly attracting plenty of positive attention on Amazon, with people praising its incredible value for money

The Gro-Clock from the Gro Company (£18.69) is a godsend for sleep-deprived parents.The sleep training product can teach young children when it's time to wake up and when it's time to sleep.

With improved performance while retaining the product's iconic look and feel, the updated Apple AirPods are already an Amazon bestseller in the headphone category.

Pep Guardiola has been confirmed to be a keen admirer of skilful 21-year-old Lyon midfielder Houssem Aouar. The Manchester City manager could join a battle to sign the starlet.

The 22-year-old centre back arrived at the Bernabeu last summer in a £44million move from Porto, but has played just 13 games all season and has played a lot out of position at Real Madrid.

Tonight we all should have been readying ourselves for the PFA awards, eagerly counting down the minutes to learn where the honours would go. In its place, Sportsmail has instead made the big calls.

Football is currently suspended but some clubs have returned to isolated training with the Premier League hoping they can resume the season in June.

The Argentine's contract at the Etihad Stadium runs until June next year having signed a one-year extension in 2018, but it means he is close to entering the final 12 months of his deal.

The English top flight has targeted June 13 as a possible date of return after weeks of coronavirus shutdown, with players such as De Buryne forced to keep their fitness levels up at home.

Wright-Phillips and Ashley Cole were subjected to monkey noises and insults during England's 1-0 defeat inside the Bernabeu, which saw the FA lodge a complaint to FIFA over the incident.

EXCLUSIVE: Etihad has a large cargo operation, but has been forced to repurpose 22 of its passenger planes as freighters during the coronavirus pandemic, including the Man City jet.

Top-flight officials are considering a number of measures to improve the safety of players and staff amid the coronavirus crisis, including neutral venues and extra substitutes in every game.

The Red Devils have not won the Premier League since Sir Alex Ferguson retired in 2013. City have won three league titles in that time as Liverpool edge closer to winning their first in 30 years.

EXCLUSIVE BY MIKE KEEGAN: Users were directed to bogus stories which reported persistent slurs against the Premier League champions.

TOM COLLOMOSSE: The former England captain has officially started his 18-month player/coach deal at Pride Park - agreed last August - and has now received the necessary documentation.

EXCLUSIVE BY TOM COLLOMOSSE: Derby have failed to pay their players' latest wages on time with the proposed new investment deal in the Championship club yet to be completed.

Crystal Palace captain Luka Milivojevic clashed with Derby midfielder Tom Huddlestone and not only kicked out at him, but also moved his head towards the former Tottenham man.

ADAM SHERGOLD AT THE PTS ACADEMY STADIUM: Wayne Rooney was the centre of attention but Northampton proved themselves far from starstruck as they matched Derby blow for blow.

The BBC have axed a commentator after his racist stereotype-filled rant in which he criticised 'all the young black lads' at Derby and claimed they need 'pulling down a peg or two.'

EXCLUSIVE: The BBC have drafted in one of their senior executives as they continue their investigation into the racist comments about Derby's young black players that led to one of their pundits being sacked.

Phillip Cocu has slammed former Derby County player Craig Ramage for his criticism of the 'young black lads' in the side - with the Rams boss saying they made him 'very angry'.

EXCLUSIVE: Derby players boycotted the BBC following Friday night's match with Fulham - and may do so again on Tuesday night at QPR. The club's squad are 'furious'.

JACK BEZANTS AT LOFTUS ROAD: London has been a miserable place for Derby to visit this season and an error from captain Wayne Rooney compounded their travel sickness against QPR.

Thursday's home tie against the Red Devils is a massive opportunity for Cocu's side and the Dutchman reckons Rooney's Old Trafford pedigree will be a major factor.

INTERVIEW BY IAN HERBERT: It's when Rooney is asked whether Sir Alex Ferguson's old man-management ruses make more sense to him, now he is a player-coach, with Derby County.

Jesse Lingard has had his fair share of detractors to deal with over the years, but even he would have been taken aback by the abuse he received trying to board the team bus at Derby County.

The goal most people remember from Rooney's distinguished United career was a match-winning overhead kick in the Manchester derby, but his best goal in terms of footballing craft is different.

Rooney, 34, has played an active part in boss Phillip Cocu's tactical discussions and has won immediate admiration from the Rams squad for how he has played - and behaved - during his stint at the club.