Aim/Purpose: This research aims to analyze the effect of human resource management on humanitarian operations performance, using humanitarian organizations in Malaysia as a case. Background: Humanitarian organizations need to develop and continue effective on-the-job human resource management, such as training and development and managing employee performance to enhance the performance of their humanitarian operations. Methodology: The sampling technique that was conducted is probability sampling. In particular, the technique is called stratified sampling. This technique is chosen because it is involving the division of a population into a smaller group, called “strata”. The questionnaire survey was distributed to humanitarian organizations in Malaysia to collect research data, and PLS-SEM analysis was conducted to validate the conceptual model. Contribution: This research focuses on the effect of human resource management on humanitarian operations performance in humanitarian organizations with consistent training to ensure successful humanitarian operations. Findings: The results of PLS-SEM analysis confirmed that Training and Employee Development, Recruitment and Employee Selection, and Communicative Management Style are significantly correlated with humanitarian operations performance, giving 75.7% variations which means that these human resource management are critical factors for increasing humanitarian operations performance in Malaysian humanitarian organizations. Recommendations for Practitioners: This research will enhance humanitarian operations performance for humanitarian organizations, in-line policies outlined under the Malaysia National Security Council Directive No. 20, and benefit the field of disaster management. Recommendation for Researchers: This research can be used by the authorized individual involved in humanitarian operations to satisfy the needs of the victims, which ultimately contributes to the performance of these humanitarian organizations. Impact on Society: This research highlighted the human resource management that is vital for humanitarian organizations, which will increase humanitarian operations performance in an organization. Future Research: This study is conducted in the context of humanitarian organizations in Malaysia. It is unclear whether the key findings of this study can be generalized. Therefore, it is suggested that, in future research, the current research model should be extended to include different countries for validation.

Aim/Purpose: The aim of this paper is to examine the influences of KM-centred strategies on innovation capability among Malaysian R&D firms. It also deepens understanding of the pathways and conditions to improve the innovation capability by assessing the mediating role of both KM practices, i.e., knowledge exploration practices, and knowledge exploitation practices. Background: Knowledge is the main organisational resource that is able to generate a competitive advantage through innovation. It is a critical success driver for both knowledge exploration and exploitation for firms to achieve sustainable competitive advantages. Methodology: A total of 320 questionnaires were disseminated to Malaysian R&D firms and the response rate was 47 percent. The paper utilised structural equation modelling and cross-sectional design to test hypotheses in the proposed research model. Contribution: This paper provides useful information and valuable initiatives in exploring the mediating role of knowledge exploration and knowledge exploitation in influencing innovation in Malaysian R&D firms. It helps R&D firms to frame their KM activities to drive the capability of creating and retaining a greater value onto their core business competencies. Findings: The findings indicate that all three KM-centred strategies (leadership, HR practices, and culture) have a direct effect on innovation. In addition, KM exploration practices mediate HR practices on innovation while KM exploitation mediates both leadership and HR practices on innovation. Recommendations for Practitioners: This paper serves as a guide for R&D managers to determine the gaps and appropriate actions to collectively achieve the desired R&D results and national innovation. It helps R&D firms frame their KM activities to enhance the capability of creating and retaining a greater value to their core business competencies. Recommendation for Researchers: This paper contributes significantly to knowledge management and innovation research by establishing new associations among KM-centred strategies, i.e., leadership, HR practices, and culture, both KM practices (knowledge exploration and knowledge exploitation), and innovation. Impact on Society: This paper highlights the important role of knowledge leaders and the practice of effective HR practices to help R&D firms to create a positive environment that facilitates both knowledge exploration and knowledge exploitation in enhancing innovation capabilities. Future Research: Further research could use a longitudinal sample to examine relationships of causality, offering a more comprehensive view of the effect of KM factors on innovation over the long term. Future research should also try to incorporate information from new external sources, such as customers or suppliers.

Aim/Purpose: ************************************************************************ After its investigation, the Research Ethics, Integrity, and Governance team at RMIT University found that the primary author of this paper breached the Australian Code and/or RMIT Policy and requested that the article be retracted. ************************************************************************** This paper aimed to examine the influence of ethical and transformational leadership on employee creativity in Malaysia’s private higher education institutions (PHEIs) and the mediating role of organizational citizenship behavior. Background: To ensure their survival and success in today’s market, organizations need people who are creative and driven. Previous studies have demonstrated the importance of ethical leadership in fostering employee innovation and good corporate responsibility. Research on ethical leadership and transformational leadership, in particular, has played a significant role in elucidating the role of leadership in relation to organizational citizenship behavior (OCB). In this study, we have focused on ethical and transformational leadership as an antecedent for enhancing employee creativity. Despite an increase in leadership research, little is known about the underlying mechanisms that link ethical leadership and transformational leadership to OCB. Because it sheds light on factors other than ethical leadership and transformational leadership that influence employees’ extra-role activity, this research is relevant theoretically. OCB may have a mediating function between ethical leadership and transformational leadership style and employee creativity because it is associated with the greatest outcomes, but empirical research has yet to prove this. So, one of the study’s goals is to add to the hypotheses about how ethical leadership style and transformational leadership affect employee creativity by using an important mediating variable – OCB. Methodology: This study adopted a quantitative approach based on a cross-sectional survey and descriptive design to gather the data in a specific period. A convenient sampling approach was used to gauge 275 employees from Malaysia’s PHEIs. To test the hypotheses and obtain a conclusion, the acquired data was analyzed using the partial least square technique (PLS-SEM). Contribution: The study contributes to leadership literature by advancing OCB as a mediating factor that accounts for the link between ethical and transformational leadership and employee creativity in the higher education sector. Findings: According to the research, OCB has a substantial influence on the creativity of employees. Furthermore, ethical leadership boosted OCB and boosted employee creativity, according to the research. OCB and employee creativity have both been demonstrated to benefit greatly from transformational leadership. Further research revealed that OCB is a mediating factor in the link between leadership styles and creative thinking among employees. Recommendations for Practitioners: Higher education institutions should focus on developing leaders who value transparency and self-awareness in their interactions with followers and who demonstrate an inner moral perspective in addition to balanced information processing to ensure positive outcomes at the individual and organizational levels. Higher education institutions should place a priority on hiring leaders that exhibit ethical and transformational traits to raise awareness of these leadership styles among employees. Recommendation for Researchers: The new study also adds significantly to the body of knowledge by examining the relationship between ethical and transformational leadership and the creativity of the workforce. It aimed to identify the relationship between transformational leadership style and individual creativity in higher education by examining the mediating influence of OCB. Impact on Society: Higher education institutions should devise strategies for developing ethical and transformative leaders who will assist boost OCB and creativity within their workforce. Students and faculty in higher education can benefit from these leadership methods by learning to think in more diverse ways and by developing thought processes that lead to a larger pool of innovative ideas and solutions. As a consequence, employees who show creative behavior may be effectively managed by leaders who utilize ethical and transformational leadership styles and motivate them to show OCB that allow them to solve creative problems creatively. Future Research: A mixed-methods approach should be used in future research, and this should be done in public institutions in developing and developed nations to put the findings to use and generalize them even further. Future research will be able to examine other mediators to learn more about how and why ethical and transformational leadership styles affect PHEI employees’ creativity.

Aim/Purpose: This study analyzes health professionals’ information security behavior (ISB) as health information system (HIS) users concerning associated information security controls and risks established in a public hospital. This work measures ISB using a complete measuring scale and explains the relevant influential factors from the perspectives of Protection Motivation Theory (PMT) and General Deterrence Theory (GDT) Background: Internal users are the primary source of security concerns in hospitals, with malware and social engineering becoming common attack vectors in the health industry. This study focuses on HIS user behavior in developing countries with limited information security policies and resources. Methodology: The research was carried out in three stages. First, a semi-structured interview was conducted with three hospital administrators in charge of HIS implementation to investigate information security controls and threats. Second, a survey of 144 HIS users to determine ISB based on hospital security risk. Third, a semi-structured interview was conducted with 11 HIS users to discuss the elements influencing behavior and current information security implementation. Contribution: This study contributes to ISB practices in hospitals. It discusses how HIS managers could build information security programs to enhance health professionals’ behavior by considering PMT and GDT elements. Findings: According to the findings of this study, the hospital has implemented particular information security management system (ISMS) controls based on international standards, but there is still room for improvement. Insiders are the most prevalent information security dangers discovered, with certain working practices requiring HIS users to disclose passwords with others. The top three most common ISBs HIS users practice include appropriately disposing of printouts, validating link sources, and using a password to unlock the device. Meanwhile, the top three least commonly seen ISBs include transferring sensitive information online, leaving a password in an unsupervised area, and revealing sensitive information via social media. Recommendations for Practitioners: Hospital managers should create work practices that align with information security requirements. HIS managers should provide incentives to improve workers’ perceptions of the benefit of robust information security measures. Recommendation for Researchers: This study suggests more research into the components that influence ISB utilizing diverse theoretical foundations such as Regulatory Focus Theory to compare preventive and promotion motivation to enhance ISB. Impact on Society: This study can potentially improve information security in the healthcare industry, which has substantial risks to human life but still lags behind other vital sector implementations. Future Research: Future research could look into the best content and format for an information security education and training program to promote the behaviors of healthcare professionals that need to be improved based on this ISB measurement and other influential factors.

Aim/Purpose: This study aims to evaluate the success of ERP post-implementation and the factors that affect the overall success of the ERP system by integrating the Task Technology Fit (TTF) model into the Information System Success Model (ISSM). Background: Not all ERP implementations provide the expected benefits, as post-implementation challenges can include inflexible ERP systems and ongoing costs. Therefore, it is necessary to evaluate the success after ERP implementation, and this research integrates the Task Technology Fit (TTF) model into the Information System Success Model (ISSM). Methodology: For data analysis and the proposed model, the authors used SmartPLS 3 by applying the PLS-SEM test and one-tailed bootstrapping. The researchers distributed questionnaires online to 115 ERP users at a construction company in Indonesia and successfully got responses from 95 ERP users. Contribution: The results obtained will be helpful and essential for future researchers and Information System practitioners – considering the high failure rate in the use of ERP in a company, as well as the inability of organizations and companies to exploit the benefits and potential that ERP can provide fully. Findings: The results show that Perceived Usefulness, User Satisfaction, and Task-Technology Fit positively affect the Organizational Impact of ERP implementation. Recommendations for Practitioners: The findings can help policymakers and CEOs of businesses in Indonesia’s construction sector create better business strategies and use limited resources more effectively and efficiently to provide a considerably higher probability of ERP deployment. The findings of this study were also beneficial for ERP vendors and consultants. The construction of the industry has specific characteristics that ERP vendors should consider. Construction is a highly fragmented sector, with specialized segments demanding specialist technologies. Several projects also influence it. They can use them to identify and establish several alternative strategies to deal with challenges and obstacles that can arise during the installation of ERP in a firm. Vendors and consultants can supply solutions, architecture, or customization support by the standard operating criteria, implement the ERP system and train critical users. The ERP system vendors and consultants can also collaborate with experts from the construction sector to develop customized alternatives for construction companies. That would be the most outstanding solution for implementing ERP in this industry. Recommendation for Researchers: Future researchers can use this combined model to study ERP post-implementation success on organizational impact with ERP systems in other company information systems fields, especially the construction sector. Future integration of different models can be used to improve the proposed model. Integration with models that assess the level of Information System acceptance, such as Technology Acceptance Model 3 (TAM3) or Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), can be used in future research to deepen the exploration of factors that influence ERP post-implementation success in an organization. Impact on Society: This study can guide companies, particularly in the construction sector, to maintain ERP performance, conduct training for new users, and regularly survey user satisfaction to ensure the ERP system’s reliability, security, and performance are maintained and measurable. Future Research: It is increasing the sample size with a larger population at other loci (private and state-owned) that use ERP to see the factors influencing ERP post-implementation success and using mixed methods to produce a better understanding. With varied modes, it is possible to get better results by adding unique factors to the research, and future integration of other models can be used to improve the proposed model.

Aim/Purpose: This study aims to examine the ten factors from the Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), and Unified Theory of Acceptance and Use of Technology (UTAUT) theories in order to analyze behavioral intentions to use the Indonesian online capital market investment platforms and the effect of behavioral intentions on actual usage. Background: The potential growth of capital market investors in Indonesia is large, and the low use of the Internet for investment purposes makes it necessary for stakeholders to understand the factors that affect people’s intentions to invest, especially through online platforms. Several previous studies have explained the intention to use online investment platforms using the TAM and TPB theories. This study tries to combine TAM, TPB, and UTAUT theories in analyzing behavioral intentions to use an online capital market investment platform in Indonesia. Methodology: The research approach employed is a mixed method, particularly explanatory research, which employs quantitative methods first, followed by qualitative methods. Data were collected by conducting interviews and sending online surveys. This study was successful in collecting information on the users of online capital market investment platforms in Indonesia from 1074 respondents, which was then processed and analyzed using Covariance-Based Structural Equation Modeling (CB-SEM) with the IBM AMOS 26.0 application. Contribution: This study complements earlier theories like TAM, TPB, and UTAUT by looking at the intention to use online capital market investment platforms from technological, human, and environmental viewpoints. This study looks at the intention to use the online capital market investing platform as a whole rather than separately depending on investment instruments. This study also assists practitioners including regulators, the government, developers, and investors by offering knowledge of the phenomena and factors that can increase the capital market’s investment intention in Indonesia. Findings: Attitudes, perceived ease of use, perceived behavioral control, subjective norm, and national pride were found to be significant predictors of the intention to use online investment platforms in Indonesia, whereas perceived usefulness, perceived risk, perceived trust, perceived privacy, and price value were not. Recommendations for Practitioners: All practitioners must be able to take steps and strategies that focus on factors that have a significant impact on increasing usage intentions. The government can enact legislation that emphasizes the simplicity and convenience of investment, as well as launch campaigns that encourage people to participate in economic recovery by investing in the capital market. Meanwhile, the developers are concentrating on facilitating the flow of investment transactions through the platform, increasing education and awareness of the benefits of investing in the capital market, and providing content that raises awareness that investing in the capital market can help to restore the national economy. Recommendation for Researchers: Further research is intended to include other variables such as perceived benefits and perceived security, as well as other frameworks such as TRA, to better explain individuals’ behavioral intentions to use online capital investment platforms. Impact on Society: This study can help all stakeholders understand what factors can increase Indonesians’ interest in investing in the capital market, particularly through online investment platforms. This understanding is expected to increase the number of capital market participants and, as a result, have an impact on economic recovery following the COVID-19 pandemic. Future Research: Future research is expected to investigate additional factors that can influence individuals’ behavioral intention to use an online capital market investment platform, such as perceived benefits and perceived security, as well as the addition of control variables such as age, gender, education, and income. International research across nations is also required to build a larger sample size in order to examine the behavior of investors in developing and developed countries and acquire a more thorough understanding of the online capital market investment platform.

Aim/Purpose: This study investigates the intention to invest in online peer-to-peer (P2P) lending platforms among the bottom 40% (B40) Malaysian households by income. Background: The B40 group citizens earn less than USD 1,096.00 (i.e., RM 4,850.00) in monthly household income, thereby possessing relatively small capital investments suitable for online P2P lending. Methodology: Drawing on the technology acceptance model (TAM), this research developed and tested the relevant hypotheses with data collected from 216 respondents. The partial least square structural equation modelling (PLS-SEM) technique was employed to analyse the collected data. Contribution: This study contributes to the body of knowledge on financial inclusion by demonstrating the relevance of modified TAM in explaining the intention to invest in online P2P lending platforms among investors with lower disposable income (i.e., the B40 group in Malaysia). Findings: The findings revealed that information quality, perceived risk, and perceived ease of use are relevant to B40 investment intention in P2P online lending platforms. However, contrary to expectations, trust and financial literacy are insignificant predictors of B40 investment intention. Recommendations for Practitioners: The P2P lending platform operators could enhance financial inclusion among the B40 group by ensuring borrowers provide sufficient, relevant, and reliable information with adequate security measures to minimise risk exposure. The financial regulators should also conduct periodic audits to ensure that the operators commit to enhancing information quality, platform security, and usability. Recommendation for Researchers: The intention to invest in online P2P lending platforms among the B40 group could be enhanced by improving information quality and user experience, addressing perceived risks, reassessing trust-building strategies and financial literacy initiatives, and adopting holistic, interdisciplinary approaches. These findings suggest targeted strategies to enhance financial inclusion and investment participation among B40 investors. Impact on Society: The study’s findings hold significant implications for financial regulators and institutions, such as the Securities Commission Malaysia, Bank Negara Malaysia, commercial and investment banks, and insurance companies. By focusing on these key determinants, policymakers can design targeted interventions to improve the accessibility and attractiveness of P2P lending platforms for B40 investors. Enhanced information quality and ease of use can be mandated through regulatory frameworks, while effective risk communication and mitigation strategies can be developed to build investor confidence. These measures can collectively promote financial growth and inclusion, supporting broader economic development goals. Future Research: Future research could expand the sample size to consider older B40 individuals across different countries and use a longitudinal survey to assess the actual investment decision of the B40 investors.

Aim/Purpose: This research aims to design a website-based group decision support system (DSS) user interface to support an integrated and sustainable waste management plan in Jagatera. The main focus of this research is to design a group DSS to help Jagatera prioritize several waste alternatives to be managed so that Jagatera can make the right decisions to serve the community. Background: The Indonesian government and various stakeholders are trying to solve the waste problem. Jagatera, as a waste recycling company, plays a role as a stakeholder in managing waste. In 2024, Jagatera plans to accept all waste types, which impacts the possibility of increasing waste management costs. If Jagatera does not have a waste management plan, this will impact reducing waste management services in the community. To solve this problem, the group DSS assists Jagatera in prioritizing waste based on aspects of waste management cost. Methodology: Jagatera, an Indonesian waste recycling company, is implementing a group DSS using the soft system methodology (SSM) method. The SSM process involves seven stages, including problem identification, problem explanation using rich pictures, system design, conceptual model design, real-life comparison, changes, and improvement steps. The final result is a prototype user interface design addressing the relationship between actors and the group DSS. The analytical hierarchy process (AHP) method prioritized waste based on management costs. This research obtained primary data from interviews with Jagatera management, a literature review regarding the group DSS, and questionnaires to determine the type of waste and evaluate user interface design. Contribution: This research focuses on determining waste handling priorities based on their management. It contributes the DSS, which uses a decision-making approach based on management groups developed using the SSM and AHP methods focused on waste management decisions. It also contributes to the availability of a user interface design from the DSS group that explains the interactions between actors. The implications of the availability of DSS groups in waste recycling companies can help management understand waste prioritization problems in a structured manner, increase decision-making efficiency, and impact better-quality waste management. Combining qualitative approaches from SSM to comprehend issues from different actor perspectives and AHP to assist quantitative methods in prioritizing decisions can yield theoretical implications when using the SSM and AHP methods together. Findings: This research produces a website-based group DSS user interface design that can facilitate decision-making using AHP techniques. The user interface design from the DSS group was developed using the SSM approach to identify complex problems at waste recycling companies in Indonesia. This study also evaluated the group DSS user interface design, which resulted in a score of 91.67%. This value means that the user interface design has met user expectations, which include functional, appearance, and comfort needs. These results also show that group DSS can enhance waste recycling companies’ decision-making process. The results of the AHP technique using all waste process information show that furniture waste, according to the CEO, is given more priority, and textile waste, according to the Managing Director. Group DSS developed using the AHP method allows user actors to provide decisions based on their perspectives and authority. Recommendations for Practitioners: This research shows that the availability of a group DSS is one of the digital transformation efforts that waste recycling companies can carry out to support the determination of a sustainable waste management plan. Managers benefit from DSS groups by providing a digital decision-making process to determine which types of waste should be prioritized based on management costs. Timely and complete information in the group DSS is helpful in the decision-making process and increases organizational knowledge based on the chosen strategy. Recommendation for Researchers: Developing a group DSS for waste recycling companies can encourage strategic decision-making processes. This research integrates SSM and AHP to support a comprehensive group DSS because SSM encourages a deeper and more detailed understanding of waste recycling companies with complex problems. At the same time, AHP provides a structured approach for recycling companies to make decisions. The group DSS that will be developed can be used to identify other more relevant criteria, such as environmental impact, waste management regulations, and technological capabilities. Apart from more varied criteria, the group DSS can be encouraged to provide various alternatives such as waste paper, metal, or glass. In addition to evaluating the group DSS’s user interface design, waste recycling companies need to consider training or support for users to increase system adoption. Impact on Society: The waste problem requires the role of various stakeholders, one of which is a waste recycling company. The availability of a group DSS design can guide waste recycling companies in providing efficient and effective services so that they can respond more quickly to the waste management needs of the community. The community also gets transparent information regarding their waste management. The impact of good group DSS is reducing the amount of waste in society. Future Research: Future research could identify various other types of waste used as alternatives in the decision-making process to illustrate the complexity of the prioritization process. Future research could also identify other criteria, such as environmental impact, social aspects of community involvement, or policy compliance. Future research could involve decision-makers from other parties, such as the government, who play an essential role in the waste industry.

Aim/Purpose: This study aims to develop a theoretical model based on the SOR (Stimulus – Organism – Response) framework and GETAMEL, which cover environmental, personal, and learning quality aspects to identify factors influencing students’ acceptance of the use of LMS in high schools, especially after COVID-19 pandemic. Background: After the COVID-19 pandemic, many high schools reopened for in-person classes, which led to a decreased reliance on e-learning. The shift from online to traditional face-to-face learning has influenced students’ perceptions of the importance of e-learning in their academic activities. Consequently, high schools are facing the challenge of ensuring that LMS can still be integrated into the teaching-learning process even after the pandemic ends. Therefore, this study proposes a model to investigate the factors that affect students’ actual use of LMS in the high school environment. Methodology: This study used 890 high school students to validate the theoretical model using Structural Equation Modeling (SEM) analysis to deliver direct, indirect, and moderating effect analysis. Contribution: This study combines SOR and acceptance theory to provide a model to explain high school students’ intention to use technology. The involvement of direct, indirect, and moderating effects analysis offers an alternative result and discussion and is considered another contribution of this study from a technical perspective. Findings: The findings show that perceived satisfaction is the most influential factor affecting the use of LMS, followed by perceived usefulness. Meanwhile, from indirect effect analysis, subjective norms and computer self-efficacy were found to indirectly affect actual use through perceived usefulness as a mediator. Content quality was also an indirect predictor of the actual use of LMS through perceived satisfaction. Further, the moderating effect of age influenced perceived satisfaction’s direct effect on actual use. Recommendations for Practitioners: This study provides practical recommendations that can be useful to high schools and other stakeholders in improving the use of LMS in educational environments. Specifically, exploring the implementation of LMS in high schools prior to and following the COVID-19 outbreak can offer valuable insights into the changing educational environment. Recommendation for Researchers: The results of this study present a significant theoretical contribution by employing a comprehensive approach to explain the adoption of LMS among high school students after the COVID-19 pandemic. This contribution extends the GETAMEL framework by incorporating environmental, personal, and learning quality aspects while also analyzing both direct and indirect effects, which have not been previously explored in this context. Impact on Society: This study provides knowledge to high schools for improving the use of LMS in educational environments post-COVID-19, leading to an enhanced teaching-learning process. Future Research: This study, however, is limited to collecting responses exclusively from Indonesian respondents. Therefore, the replication of the finding needs to consider the characteristics and culture similar to Indonesian students, which is regarded as the limitation of this study.

Aim/Purpose: In this study, we developed a recommendation system model designed to support decision-makers in identifying consumers eligible for pay-later options via consensus-based decision-making. This approach was chosen due to the high and complex risks involved, such as delayed payments, challenges in reaching consumers, and issues of bad credit. Background: The “pay-later” option, which allows consumers to postpone payment for e-commerce purchases, offers convenience and flexibility but also introduces several challenges: (i) by enabling payment deferral, merchants face financial risks, including potential delays or defaults in payment, adversely affecting their cash flow and profitability; and (ii) this payment delay can also heighten the risk of fraud, including identity theft and unauthorized transactions. Methodology: This study initiated a risk analysis utilizing the ROAD process. Considering contemporary economic developments and advancements in neural networks, integrating these networks into risk assessment has become crucial. Consequently, model development involved the amalgamation of three deep learning methods – CNN (Convolutional Neural Networks), RNN (Recurrent Neural Networks), and LSTM (Long Short-Term Memory) – to address various risk alternatives and facilitate multi-stage decision-making recommendations. Contribution: Our primary contribution is threefold. First, our study identified potential consumers by prioritizing those with the smallest associated problem consequence values. Second, we achieved an optimal recall value using a candidate generator. Last, we categorized consumers to assess their eligibility for pay-later rights. Findings: The findings from this study indicate that our multi-stage recommendation model is effective in minimizing the risk associated with consumer debt repayment. This method of consumer selection empowers policymakers to make informed decisions regarding which consumers should be granted pay-later privileges. Recommendations for Practitioners: This recommendation system is proposed to several key parties involved in the development, implementation, and use of pay-later systems. These parties include E-commerce Executive Management for financial analysis and risk evaluation, the Risk Management Team to assess and manage risks related to users utilizing Pay-Later services, and Sales Managers to integrate Pay-Later services into sales strategies. Recommendation for Researchers: Advanced fraud detection mechanisms were implemented to prevent unauthorized transactions effectively. The goal was to cultivate user confidence in the safety of their financial data by ensuring secure payment processing. Impact on Society: Ensuring consumers understand the terms and conditions of pay-later arrangements, including interest rates, repayment schedules, and potential fees, is crucial. Providing clear and transparent information, along with educating consumers about their financial responsibilities, helps prevent misunderstandings and disputes. Future Research: Our future development plans involve the ongoing assessment of the system’s performance to enhance prediction accuracy. This includes updating models and criteria based on feedback and changes in economic or market conditions. Upholding compliance with security and data privacy regulations necessitates the implementation of protective measures to safeguard consumer information. The implementation of such a system requires careful consideration to ensure fairness and adherence to legal standards. Additionally, it is important to acknowledge that algorithms and models may evolve over time through the incorporation of additional data and continuous evaluations.

Aim/Purpose: This study aims to investigate the influence of e-government public services on public trust at the local government level, addressing the pressing need to understand the factors shaping citizen perceptions and trust in government institutions. Background: With the proliferation of e-government initiatives worldwide, governments are increasingly turning to digital solutions to enhance public service delivery and promote transparency. However, despite the potential benefits, there remains a gap in understanding how these initiatives impact public trust in government institutions, particularly at the local level. This study seeks to address this gap by examining the relationship between e-government service quality, individual perceptions, and public trust, providing valuable insights into the complexities of citizen-government interactions in the digital age. Methodology: Employing a quantitative approach, this study utilises surveys distributed to users of e-government services in one of the regencies in Indonesia. The sample consists of 278 individuals. Data analysis is conducted using Partial Least Squares Structural Equation Modelling, allowing for the exploration of relationships among variables and their influence on public trust. Contribution: This study provides insights into the factors influencing public trust in e-government services at the local government level, offering a nuanced understanding of the relationship between service quality, individual perceptions, and public trust. Findings: This study emphasises information quality and service quality in e-government-based public services as crucial determinants of individual perception in rural areas. Interestingly, system quality in e-government services has no influence on individual perception. In the individual perception, perceived security and privacy emerge as the strongest antecedent of public trust, highlighting the need to guarantee secure and private services for citizens in rural areas. These findings emphasise the importance of prioritising high-quality information, excellent service delivery, and robust security measures to foster and sustain public trust in e-government services. Recommendations for Practitioners: Practitioners must prioritise enhancing the quality of e-government services due to their significant impact on individual perception, leading to higher public trust. Government agencies must ensure reliability, responsiveness, and the effective fulfilment of user needs. Additionally, upholding high standards of information quality in e-government services by delivering accurate, relevant, and timely information remains crucial. Strengthening security measures through robust protocols such as data encryption and secure authentication becomes essential for protecting user data. With that in mind, the authors believe that public trust in government would escalate. Recommendation for Researchers: Researchers could investigate the relation between system quality in e-government services and individual perception in different rural settings. Longitudinal studies could also elucidate how evolving service quality, information quality, and security measures impact user satisfaction and trust over time. Comparative studies across regions or countries can reveal cultural and contextual differences in individual perceptions, identifying both universal principles and region-specific strategies for e-government platforms. Analysing user behaviour and preferences across various demographic groups can inform targeted interventions. Furthermore, examining the potential of emerging technologies such as blockchain or artificial intelligence in enhancing e-government service delivery, security, and user engagement remains an interesting topic. Impact on Society: This study’s findings have significant implications for fostering public trust in government institutions, ultimately strengthening democracy and citizen-government relations. By understanding how e-government initiatives influence public trust, policymakers can make informed decisions to improve service delivery, enhance citizen engagement, and promote transparency, thus contributing to more resilient and accountable governance structures. Future Research: Future research could opt for longitudinal studies to evaluate the long-term effects of enhancements in service quality, information quality, and security. Cross-cultural investigations can uncover universal principles and contextual differences in user experiences, supporting global e-government strategies in rural areas. Future research could also improve the research model by adding more variables, such as risk aversion or fear of job loss, to gauge individual perceptions.

SAMSUNG MALAYSIA ELECTRONICS recently announced a new initiative – “A Rising Star” – to inspire and unite Malaysian youth, our rising stars, through a memorable one-of-a-kind experience. As a global leader in mobile technologies, A Rising Star demonstrates Samsung Malaysia’s commitment to enhancing the local art and music industry by providing an avenue for today’s youth to truly enjoy art and music – leveraging the unique features of the Galaxy A32, Galaxy A52 and Galaxy A72.

Arts and music, in particular, is at the core of youth culture and plays an important role in advancing their socialisation and creative self-expression. Not only does this campaign aim to bring together young people in Malaysia through their shared passion and appreciation for local art and music, it also draws forth youth’s potential and unite people from all walks of life.

“Youth today are influencing trends we are seeing in culture and those trends are ideated, inspired and created with their smartphones. Their drive to create never stops and Samsung’s innovative technologies are the perfect companion for young people in Malaysia and around the world, encouraging them to channel their creativity and pursue their passions and dreams,” said Elaine Soh, Chief Marketing Officer of Samsung Malaysia Electronics.

Through this initiative, Samsung will mobilise a range of activities that will happen in efforts to allow youths to capture and experience exceptional moments.

Encouraging local music with Universal Music Malaysia

Universal Music Malaysia and Samsung are ecstatic to announce the launch of a music video (MV) by an up-and-coming local artist – Raya-themed MV titled Raya Raya Raya by Malaysian heartthrob girl group DOLLA.

Raya Raya Raya MV touches on the contrast of traditional and modern styles celebrating Hari Raya Aidilfitri where the rapid technology innovations of today have shaped how the important day is celebrated, especially the significance of social media tools and platforms in influencing interactions between family and friends. With that spirit in mind, Samsung also launched a DOLLA TikTok Challenge – to participate, simply dance to DOLLA’s new Raya song and stand a chance to win total of nine units of the brand new Galaxy A32 Samsung is giving away!

Additionally, Samsung and Universal Music will also be working together on activations that will empower youth in achieving their dreams in the music industry, one involving another rising local artistes, Jeii Pong and Gaston Pong, also known as “PongPong”.

KL City takeover powered by Samsung Galaxy A

As part of Samsung’s effort to brighten up the city, Samsung partnered with talented mural artists to, quite literally, paint the town.

Several iconic buildings across KL City have gone through a massively fun makeover. Murals painted on buildings such as the REX KL building in Chinatown no longer sport old and dull grey paint. It is now covered in bright murals featuring fun characters and colors that accurately represent the culture of Malaysia from renowned artist, Orkibal. As for the magical transformation of Drop Inn Lodge at Jalan Tun HS Lee, it is the brainchild of an outstanding graffiti whiz, Lowkey.

Another iconic architecture, the Zhongshan Art Building will also go through the same beautification by well-known mural artist, Bono Stellar and is scheduled to be completed by end of May 2021.

STARBUCKS is once again collaborating with Stacey Bendet, CEO and Creative Director of top fashion house alice + olivia to offer a stylish designer merchandise collection, available for a limited time at select Starbucks stores across Malaysia.

With Stacey’s fun and sophisticated eye for design, the highly anticipated Starbucks X alice + olivia collection showcases two whimsical designs, including the iconic Stace Face, and a modern interpretation of the Stace Face with a colourful twist.

“Starbucks and Stacey Bendet are united by their aspiration to create unique and delightful experiences,” said Erin Silvoy, vice president, Product and Marketing, Starbucks Asia Pacific.

“Since our very first collaboration with alice + olivia, our customers have kept asking for more. Now, we’re excited to launch a new Starbucks X alice + olivia collection with bold, yet chic designs fit for everyday occasions, to encourage our customers to embrace self-expression and give them the confidence to live a life in style.”

Bendet herself added: “Both Starbucks and alice + olivia love creating unique and empowering experiences.

“With our rainbow Stace Face designs we hope to bring some colourful fun to the world!”

The exclusive collection will bring fashion and style to life once more, with a unique lineup that includes mugs and waterbottles, such as:

► Small Tote – The timeless look of the humble tote bag is reimagined with a modern interpretation of the ‘Stace Face’ with a colorful and stunning twist. Featuring an interior pocket that is lightweight, this bag is great for on the go.

► Bearista Bear – A soft and fluffy reinterpretation of the Bearista Bear wearing a custom sweater designed in the renowned alice + olivia style, which is matched only by the embroidered alice + olivia shoes.

► 12oz Ceramic Mug – The glossy clear-glazed stoneware gives this mug its special character. The handle is painted by hand with the mug body available in two different designs, one with the colorful spectrum of the Rainbow Stace Squad, and one of the Iconic Stace Face.

► 16oz Stainless Steel Tumbler – This tumbler is sure to keep your beverage at a perfect temperature whether it’s hot or cold with the innovative thermo 3D Double Wall vacuum insulation technology, as well as the medical-grade stainless steel so that there is not transfer of flavours or metal after taste. Available in two designs, the Rainbow Stace Squad and Iconic Stace Face.

► 16oz Ceramic Double Wall Traveler – Insulated with a double-wall construction with flat-white paint and an opaque black lid, which uses a slide open/close function for convenient use. Available in two designs, the Rainbow Stace Squad and Iconic Stace Face.

The limited-edition designer collaboration will be available beginning Sept 28, and priced from RM98 onwards, at select Starbucks stores across Malaysia, while supplies last.

I WRITE this letter with a heavy heart. After nearly three decades of loyalty to Malaysia Airlines (MAS), it pains me to say that our national carrier, once a symbol of pride and prestige, is rapidly losing its appeal.

As a frequent traveller since my 30s and 40s – flying MAS monthly for work across the globe – my commitment to our national airline has remained steadfast. Even in the face of criticisms, I stood by MAS, altering flights and routes just to support it.

Today, in my late 50s, I still travel monthly to Sarawak and take an annual trip abroad to Mecca. However, I now find myself questioning whether this loyalty is justified.

Sarawak is a gem waiting to be discovered, with immense tourism potential. However, with the current airfares, especially on MAS, many potential travellers are priced out, severely hampering the state’s tourism growth.

The recent prices to Kuching are, to put it plainly, shocking. Last-minute bookings are unavoidable at times, but I was appalled to be charged nearly RM4,700 for a return business ticket to Kuching. Even my staff, flying economy, paid close to RM3,000 for the same route.

Planning ahead does not seem to help much either; even when booked a month in advance, return tickets are close to RM3,000 for business class and over RM1,300 for economy. This level of pricing is absurd, especially for a domestic route.

I believe, as many do, that with premium prices should come a premium experience. Unfortunately, MAS no longer delivers on this. The business lounge, once a place to relax before flights, has deteriorated.

As I write this on Oct 30, the restrooms in the lounge are still under renovation – a situation I encountered throughout September as well.

The dining experience in the lounge has lost its lustre.

Recently, while attempting to enjoy a simple nasi lemak, I was served boiled eggs still in their shell. When I requested help to remove the shell, the response from the staff was, “we don’t do that”, which was disappointing and telling of how far standards have dropped.

Onboard, the situation does not improve. In business class, we now deal with seats that do not recline properly.

The food, an essential part of any long-haul experience, has worsened. On two recent occasions, the in-flight meals were barely edible, bordering on “off”. In one instance, the lack of quality even made me hesitate to eat.

The lack of comfort in facilities and amenities makes each flight less enjoyable than the last. Even my annual long-haul flights to Mecca on MAS, which I look forward to each year, have not been immune to these setbacks.

Travelling such distances should bring an experience that feels seamless and comfortable, but MAS has started to fall short even here.

Adding to this is the cumbersome process of booking tickets online. With ticket sales exclusively digital, resolving booking issues becomes frustratingly difficult.

Customer service, once a proud element of MAS’s offering, is increasingly subpar, with representatives often unable to assist adequately.

The only saving grace, as many loyal customers like myself would agree, are the cabin crew. Their friendliness and dedication are a testament to the heart and spirit MAS was once known for – they are MAS’s real assets.

If MAS continues along this trajectory, it will lose the loyalty of not only long-standing customers like myself but also the new generation of travellers.

Competing airlines like Emirates and Saudi Airlines are waiting in the wings, ready to welcome disillusioned MAS customers with open arms.

As I reluctantly contemplate flying with them, I realise how close MAS is to losing the competitive edge it once had. My hope is that MAS’s management and its owners take heed of these issues
and recognise the urgent need for improvement.

This is not just about ticket prices or outdated lounges; it is about restoring pride in our national airline and ensuring it represents Malaysia as it once did – with quality, excellence and care.

MAS has a legacy worth fighting
for, but only if the commitment to improvement is genuine. For the sake of all who continue to fly MAS out of loyalty and pride, I urge the airline’s leadership to act swiftly and decisively to bring MAS back to its roots as a serious and reliable airline worthy of our national identity.

Prof (Haji) Said Bani CM Din

Loyal (but concerned)
MAS traveller

MALAYSIA, like many Southeast Asian countries, faces the challenge of balancing sustainability, reliability and affordability in its energy goals. Is the country ready for renewables?

The country has set ambitious targets: net-zero emissions by 2050 and increasing the share of renewable energy in its power mix. These goals are impressive and align with the global push towards sustainable energy. However, achieving them requires more than ambition. We need strategic planning, significant investment and innovative technologies.

Prime Minister Datuk Seri Anwar Ibrahim’s visit to Berlin in March was not just ceremonial; it highlighted the importance of international collaboration and technology transfer in supporting Malaysia’s renewable energy goals. Global partnerships are essential for advancing the nation’s energy future.

Malaysia’s Renewable Energy Roadmap aims for 31% of the country’s power capacity to come from renewable sources by 2025 and for carbon emissions to be reduced by 45% by 2030. As of 2022, renewable energy capacity has grown to over 9,000 megawatts – a 50% increase since 2013.

However, renewable sources only produced 3.1 terawatt-hours of electricity, compared with 77.3 terawatt-hours from coal. Clearly, there is room for growth.

Imagine a seamless flow of electrons from renewable sources such as solar and wind into the national grid. These sources are often in remote areas, far from the high-demand city centres. The challenge is transporting this energy efficiently and ensuring a stable supply despite the variable nature of renewables.

Intermittency, the fluctuation in energy production from sources like solar and wind, can cause instability in the power grid, which traditionally relies on consistent output from fossil fuels. If the grid is not ready to handle these fluctuations, it could lead to blackouts or energy shortages.

To avoid stranding existing assets, Malaysia can repurpose peaker plants or retired thermal power plants using the Rotating Grid Stabiliser solution. This cost-effective solution ensures a reliable energy supply during the transition.

Stabilising voltage and frequency with synchronous condensers enhances the grid’s reliability, making it easier to integrate renewable energy. This approach supports the grid and maximises existing infrastructure, making the transition more practical and economically viable.

As mentioned, some sources of energy are far from high-demand city centres. This is not just a challenge for Malaysia but for the entire Southeast Asia. Efficient energy transport would ensure secure energy for Malaysia and nearby countries, making the region more resilient.

The Asean Grid ambition aims to create an interconnected electricity system among member states. By developing this integrated network, we can enhance energy security, promote renewable energy use and ensure a more reliable power supply across borders.

Long-distance power transmission requires a strong grid infrastructure. High-Voltage Direct Current (HVDC) technology can efficiently transmit large amounts of power over long distances with minimal energy loss.

Think of HVDC as a superhighway for electricity. This technology will allow Malaysia to export surplus renewable energy to neighbouring countries like Singapore, fostering regional cooperation and energy security.

Modernising the grid with HVDC will enhance Malaysia’s energy system, allowing it to accommodate more renewable energy and reduce environmental impact. This interconnected grid will support Malaysia’s renewable energy goals and set a precedent for sustainable development in the region.

However, these goals come with challenges. The energy sector is still developing and needs substantial investments – up to US$10.8 billion (RM47.33 billion) for solar PV alone. There is also a lack of awareness about the financial returns on these investments, which can hinder progress.

Public-private partnerships, supported by a strong regulatory framework, can help overcome these obstacles. Key actions include improving the financing landscape, reducing project approval times and ensuring policy transparency.

We recognise the complexities of this transition. With every step, we can make progress.

Malaysia’s journey will involve expanding renewable energy use, transforming conventional power, strengthening electrical grids, securing the supply chain and driving industrial decarbonisation. Each action contributes to a greener Malaysia.

Thorbjorn Fors is the group senior
vice president and managing director of
Asia Pacific Siemens Energy.
Comments: letters@thesundaily.com

MOSCOW: Former Russian President Dmitry Medvedev accused European leaders on Tuesday of seeking to dangerously escalate the Ukraine conflict following the re-election of former U.S. President Donald Trump.

Medvedev, a senior security official, wrote on Telegram that European politicians were aiming to “push the conflict with Russia into an irreversible phase” while they could and warned against allowing Kyiv to use Western long-range missiles to fire at targets inside Russia.

Medvedev dismissed what he called “ultimatums” issued by German opposition leader and possible next chancellor Friedrich Merz about Ukraine’s use of such weapons as “electioneering in nature”.

“It is clear that these missiles are not capable of changing anything significantly in the course of military operations”, he said.

French President Emmanuel Macron and British Prime Minister Keir Starmer reaffirmed their support for Kyiv during talks in Paris on Monday, while France’s foreign minister urged Ukraine’s allies not to prejudge how Trump will handle the conflict.

“Generally speaking, it is surprising to what extent the current generation of European politicians wants to drag the war into their territory”, Medvedev said.

Medvedev previously said that Trump’s win would likely be bad news for Ukraine. Trump, a Republican, has repeatedly criticised the scale of Western aid to Kyiv and has promised to end the conflict swiftly, without explaining how.

The Kremlin dismissed on Monday reports that Trump had spoken to Russian President Vladimir Putin in recent days as “pure fiction.”

JAKARTA: Indonesia's President Prabowo Subianto met with U.S. President Joe Biden at the White House on Tuesday and offered his congratulations to President-elect Donald Trump by phone during an official visit to Washington.

“I will work very hard to strengthen Indonesian-United States relationship, and I would like to work towards this end that we have a strong cooperation,“ said Prabowo.

Prabowo, who has said he will pursue a non-aligned foreign policy, met with Biden in the Oval Office after posting a video of his call to Trump.

He arrived in Washington straight from China, where he had met with President Xi Jinping on his first overseas trip since taking office last month.

Washington sees Indonesia, the most populous country in Southeast Asia, as an important partner in a region where its rival Beijing has deep trade and investment ties. Indonesia is also the world's most populous Muslim-majority country.

While China is a key economic partner for Indonesia, Jakarta has also become a big buyer of U.S. arms, and it wants to sell the West more metals from its mines.

At the White House, Biden said the two leaders were discussing climate, conflict in the Middle East and the South China Sea.

Indonesia said on Monday it does not recognize China's claims over the vast majority of the South China Sea, despite signing a maritime development deal with Beijing.

“We continue to encourage Indonesia to work with their legal experts to make sure any agreement they make with (the People’s Republic of China) is in accordance with international law, especially the UN Convention on the Law of the Sea,“ said White House spokesperson Karine Jean-Pierre at a press briefing.

TRUMP CALL

Prabowo's office said he made the call to Trump on Monday after arriving in Washington. It did not immediately respond when asked if he is scheduled to meet Trump in person.

“Wherever you are, I’m willing to fly to congratulate you personally, sir,“ Prabowo said in the video of the call posted on his social media accounts.

“We’ll do that, anytime you want,“ Trump replied.

Trump described his own election victory as amazing, and said it gave him a big mandate.

He also said the Indonesian president was “very respected,“ and praised his English, to which Prabowo, a former special forces commander, replied: “All my training is American, sir.”

Prabowo also met with several U.S. company representatives in Washington, his office said, including from Freeport McMoRan and energy company Chevron, and urged the companies to invest in Indonesia. (Reporting by Stanley Widianto in Jakarta and Jeff Mason in Washington; Writing by Trevor Hunnicutt; Editing by John Mair, David Gregorio and Rosalba O'Brien)

JAKARTA: Airlines in Australia, Hong Kong, India, Malaysia and Singapore cancelled flights to and from the Indonesian resort island of Bali on Wednesday, after a nearby volcano catapulted an ash tower miles into the sky.

Australia’s Jetstar, Qantas and Virgin Australia all grounded flights after Mount Lewotobi Laki-Laki on Flores island spewed a nine-kilometre (5.6-mile) tower a day earlier.

Malaysia Airlines, AirAsia, India’s IndiGo and Singapore’s Scoot also listed flights as cancelled on Wednesday, according to an AFP journalist at Bali’s international airport.

“Volcanic ash poses a significant threat to safe operations of the aircraft in the vicinity of volcanic clouds,“ said AirAsia as it announced several cancellations.

Multiple eruptions from the 1,703-metre (5,587-foot) twin-peaked volcano in recent weeks have killed nine people, with 31 injured and more than 11,000 evacuated, Indonesia’s disaster mitigation agency said Tuesday.

Eruptions can pose serious risks to flights, disgorging fine ash that can damage jet engines and scour a plane’s windscreen to the point of invisibility.

Hong Kong’s Cathay Pacific also listed its flights as cancelled, rescheduling routes to and from Bali until Thursday.

“Virgin Australia has made some changes to its current flight schedule, due to the impacts of the volcano in Indonesia,“ the airline said, listing scrapped flights to Sydney and Melbourne.

Jetstar said all flights to and from Bali would be halted until noon on Thursday.

“Due to volcanic ash caused by the Mount Lewotobi eruption in Indonesia, it is currently not safe to operate flights to and from Bali,“ the company said in an advisory.

Qantas said “a number of flights to and from Denpasar Airport in Bali have been disrupted” due to volcanic ash from Lewotobi.

Malaysia Airlines said it had cancelled six flights Wednesday in a statement on its website.

The airlines said they would monitor the volcano’s status and provide updates.

Singapore’s Scoot and Malaysia’s AirAsia did not immediately respond to an AFP request for comment. Singapore Airlines was still listing its flights as running on Wednesday.

refunds, rescheduling, re-routing

Ahmad Syaugi Shahab, general manager of Bali’s international airport, said 12 domestic and 22 international flights had been affected on Tuesday, without identifying the routes.

He did not provide details about affected flights on Wednesday’s schedule.

“Due to this natural event impacting flight operations, airlines are offering affected passengers the options of refunds, rescheduling, or re-routing,“ he added in a statement.

Bali’s international airport operator PT Angkasa Pura Indonesia said Wednesday it had conducted tests in its airspace and no volcanic ash was detected, saying the airport was “operating as normal”.

Lewotobi erupted again from midnight Wednesday until early morning, and a large ash column could be seen pouring from its crater, an AFP journalist nearby said.

Laki-Laki, which means “man” in Indonesian, is twinned with a calmer volcano named after the Indonesian word for “woman”.

The island’s economy is heavily reliant on tourism but Indonesia is one of the most disaster-prone nations on Earth, straddling the Pacific Ring of Fire where tectonic plates collide.

Lombok, an island neighbouring Bali, was rocked by earthquakes in 2018 that killed more than 500 and sparked a mass exodus of foreigners from the tropical paradise.

KYIV: Russia escalated its attacks on Kyiv early Wednesday, launching waves of drones and missiles in its first combined aerial assault on the capital in more than 70 days, authorities said.

The broadside came as Washington and Seoul echoed warnings from Ukraine that North Korean troops had begun “engaging in combat operations” alongside Russian forces on the border between the warring countries.

A security source in Kyiv meanwhile told AFP that Ukraine was behind the assassination of a high-ranking Russian naval officer in a car bombing on the annexed Crimean peninsula.

Ukraine’s air force said its units had downed four missiles and 37 drones launched by Russia over eight regions of Ukraine overnight and into Wednesday morning.

“It is important that our forces have the means to defend the country from Russian terror,“ President Volodymyr Zelensky said in response to the attack.

Ukraine has for months been appealing to its Western allies to provide more air-defence systems to fend off Russian attacks on cities and critical infrastructure.

The large-scale bombardment comes at a critical moment on the battlefield. Russian forces are advancing in the east and concerns are growing over future aid for Ukraine after US Donald Trump’s victory in presidential elections.

Explosions in Kyiv, residents shelter

AFP journalists heard explosions ring out over Kyiv and saw dozens of residents seeking shelter in an underground metro station in the centre of the capital.

Kyiv officials said one man was wounded by falling debris from a downed drone in the suburb of Brovary, while emergency services distributed images of firefighters battling flames at one impact site.

A separate drone attack in the Ukrainian-controlled southern region of Kherson, which the Kremlin claims is part of Russia, killed a 52-year-old woman, the regional head said.

Multiple air raid sirens rang out early Wednesday as authorities said missiles were closing in on Kyiv, which was home to nearly three million people before Russia invaded in February 2022.

“As missiles were approaching Kyiv, the enemy simultaneously launched a ballistic missile attack on the capital. The enemy attack ended with another drone strike,“ city authorities said.

The attack is the latest in an uptick in escalating strikes on Ukrainian cities, mainly in the south of the war-battered country.

A Russian strike this week on Kryvyi Rig, Zelensky’s hometown, killed a 32-year-old mother and her three children.

The Kremlin has repeatedly denied its forces target civilians in Ukraine, a claim its spokesman repeated Wednesday in response to a question over whether Russian forces were working to minimise civilian casualties.

Crimea assassination

“Russian forces treat the civilian population with great care,“ Kremlin spokesman Dmitry Peskov told reporters, adding that Russia would continue its attacks.

Last week, Moscow and Kyiv launched record overnight drone attacks on each other.

Russian ground forces have been making rapid advances in Ukraine’s eastern Donetsk region, which the Kremlin claims is part of Russia.

On Wednesday, the Russian defence ministry said its troops had wrested control of the village of Rivnopil, where an estimated 98 people lived before the invasion.

As the Kremlin’s forces advance westwards, Kyiv has warned that Russia has amassed a force of 50,000 troops -- including North Korean soldiers -- to push out Ukrainian forces from the Russian border region of Kursk.

In Brussels, US Secretary of State Antony Blinken on Wednesday warned about the deployment of North Korean troops alongside Russian forces fighting on the Ukrainian border.

Blinken said he discussed with NATO chief Mark Rutte the fact that North Korean forces had been “injected into the battle, and now, quite literally, in combat which demands and will get a firm response.”

South Korea’s spy agency said North Korean soldiers were “engaging in combat” in Kursk, hours after US officials confirmed Pyongyang’s troops were actively fighting for Moscow against Ukraine.

Separately,a source in the Security Service of Ukraine said the agency had orchestrated a car bomb attack in the city of Sevastopol that killed a senior naval officer in the Black Sea Fleet.

The killing of Valery Trankovsky, which was confirmed by Moscow, is the latest in a string of targeted attacks on Russian military officers and pro-Kremlin public figures in occupied Ukrainian territory and within Russia.

Crimea was seized by Russia in 2014 in the wake of pro-democracy protests in Kyiv that sparked fighting in the east with Kremlin-backed separatists.

TAWAU: A total of 227 illegal Indonesian immigrants who were held at the Immigration Detention Centres in Kota Kinabalu and Papar were deported via Tawau Port to Nunukan Port, Tunon Taka Terminal, Indonesia yesterday.

Sabah Immigration Department director, Datuk Sh Sitti Saleha Habib Yussof said that the deportation process involved detainees aged between two and 82, comprising 107 men, 71 women, and 49 children, who travelled on the Purnama Express and Labuan Express ferries.

“This is the 19th series of deportation programmes for unauthorised immigrants by sea for the year 2024. They were detained for various offences under the Immigration Act 1959/1963 and Immigration Regulations 1963,” she said in a statement today.

She added that the deportation programme was carried out in collaboration with the Consulate General of Indonesia in Kota Kinabalu and the Indonesian Consulate in Tawau.

SINGAPORE: Royal Malaysian Navy (RMN) chief Admiral Datuk Zulhelmy Ithnain called on Singapore Defence Minister Dr Ng Eng Hen on Wednesday as part of his three-day introductory visit to the island republic.

The Singapore Defence Ministry (Mindef) said during the meeting at Mindef, both leaders reaffirmed the importance of maintaining strong ties between the navies of the two countries and discussed regional security developments.

“Zulhelmy’s visit underscores the warm and long-standing bilateral defence relations between Singapore and Malaysia,” Mindef said in a statement.

The Malaysian navy chief also called on the Republic of Singapore Navy (RSN) chief Rear-Admiral Sean Wat where they discussed opportunities to strengthen the relationship between the two navies.

Meanwhile, Zulhelmy will visit RSS Singapura – Changi Naval Base on Thursday as part of his programme here.

He will also visit the Information Fusion Centre, a regional Maritime Security centre situated at the Changi Command and Control Centre (CC2C), which is hosted by the RSN.

Zulhelmy, together with Wat, will also attend the opening ceremony of Exercise Malapura 2024 to commemorate the 40th anniversary of the flagship bilateral exercise between the RSN and RMN.

Exercise Malapura 2024 will be conducted from Nov 13 to 24.

The RSN and RMN interact regularly through bilateral exercises, visits and professional exchanges.

Beyond collaborative efforts to safeguard regional maritime security through the Malacca Straits Patrol, the two navies also engage through exercises held under multilateral platforms such as the Five Power Defence Arrangements, the ASEAN Defence Ministers’ Meeting (ADMM), and the ADMM-Plus.

Mindef said these interactions have enhanced the mutual understanding and professional ties between the two navies.

KUALA LUMPUR: AutoCount Dotcom Bhd (ADB), via its wholly-owned subsidiary Auto Count Sdn Bhd (ACSB), partnered with IAB LCCI Ltd, a collaboration formed following the Institute of Accountants and Bookkeepers’ (IAB) acquisition of the London Chamber of Commerce and Industry (LCCI) qualifications.

This agreement sets the stage for Asia’s first Cloud Accounting Certification Program, which will equip finance professionals with essential skills for the digital era.

The program will be launched on January 1, 2025, marking a significant step forward in modernising the region’s accounting landscape.

Under this collaboration, ADB will design the certification curriculum around its AutoCount Cloud Accounting software.

The syllabus will be submitted to IAB LCCI for accreditation.

IAB LCCI is regulated by the UK’s Office of Qualifications and Examinations Regulation (Ofqual), enhancing the certification’s credibility and alignment with global standards.

With LCCI’s extensive reach across Asia, the certification will be accessible through its network of educational centres and partner institutions, providing aspiring accountants with in-demand cloud accounting expertise.

ADB CEO Yan Tiee Choo said this collaboration with IAB LCCI allows the company to empower the next generation of accountants across Asia.

“Our goal is to provide a practical and accessible path to certification in cloud accounting, supporting not only recent SPM (Sijil Pelajaran Malaysia) graduates but also those seeking to upskill in a fast-changing industry.

“Together, we are paving the way for a more adaptable, technology-driven accounting workforce across the region,“ he said.

Bursa Malaysia-listed ADB is a leading provider of accounting and business software solutions.

IAB Group and IAB LCCI CEO Sarah Palmer said LCCI has been a leader in offering globally recognised qualifications for over 120 years.

“Our partnership with ADB reflects our shared commitment to advancing the accounting profession by equipping future finance professionals with relevant, high-quality skills.

“By collaborating with ADB, a pioneer in cloud accounting solutions, we ensure that this certification meets the industry’s evolving needs and helps individuals succeed in a digital-first finance sector,“ she said.

The certification offers a clear advantage for students and professionals looking to expand their accounting capabilities.

By learning on ADB’s cloud platform, candidates will gain hands-on experience in digital accounting practices, preparing them for careers in an increasingly automated finance landscape.

With the signing of this agreement, ADB solidifies its position as a leader in cloud accounting solutions and furthers its commitment to innovation in financial technology and education.

This partnership aligns with ADB’s vision to become Asia’s top business software provider, fostering a future-ready workforce and advancing the region’s digital transformation.

KUALA LUMPUR: Malaysia’s government is monitoring developments in the United States for potential changes in policies as a new administration prepares to take office in Washington, said Economy Minister Rafizi Ramli.

He said that given the influence the US has on the global economy, any country in the world would conduct some level of due diligence on the impacts a change in the US administration might bring.

“That is part and parcel of planning. While we await the next few announcements, we will observe how the Trump administration will impact the global economy and ours,” he told reporters after the Sesi Libat Urus Industri Rancangan Malaysia Ke-13 today.

Rafizi said Malaysia must be nimble and agile to react and respond to any geopolitical and international developments that may arise from a change in administration, not only in the US but in any of its large trading partners. “And the US is a very large trading partner for us,” he pointed out.

However, Rafizi noted that many of Malaysia’s plans concerning semiconductors and energy transition are driven by domestic needs and are largely structural. “That means it’s something we have to go through to prepare our industry and economy to be more robust. So in that sense, I think all the key reforms that need to be done still have to be done.”

Additionally, he said, Malaysia’s 13th Malaysia Plan will include initiatives to position the country as a global provider of a comprehensive artificial intelligence-driven data centre ecosystem. “The government’s focus has always been to tap into the opportunities presented by the data centre boom.”

Rafizi emphasised that Malaysia aims to avoid simply attracting data centre without integrating into the data centre value chain and supply chain. “We have been working on a few catalytic interventions to create the ecosystem.”

Rafizi said that by the end of this decade, Malaysia aims to participate in the entire data centre value chain, first benefiting from existing and future data centers in the country. “But more importantly, for us to begin exporting our own data centers around the world.”

For the 13th Malaysia Plan that is being prepared, Rafizi said, the Ministry of Economy is not only holding engagement sessions with state governments but also ensuring that it includes input from key strategic industries.

The sessions focus on the electronics, aerospace and automotive industries, and the process will continue to align government and industry planning. “The main goal is to transition our industries from assembly-based to innovation and creation-based industries,” Rafizi said.

KUALA LUMPUR: Bursa Malaysia Bhd is experiencing a resurgence in IPOs as 2024 draws to a close, reflecting renewed investor confidence in the local bourse.

With 44 initial public offerings to date, Bursa Malaysia has outpaced other markets in Southeast Asia, emerging as an attractive IPO destination amid a stable economic and political landscape.

According to Mohd Sedek Jantan, UOB Kay Hian Wealth Advisors’ head of investment research, several factors have contributed to this surge. “The risk of doing business in the fourth quarter has subsided as major economic and political uncertainties have passed, such as the US presidential election while Malaysia’s active role in international forums has bolstered the country’s global standing,” he told Bernama.

He reckons that Malaysia’s stable economic indicators, including positive trade figures, healthy employment rates and steady industrial production have fostered a predictable business environment that encourages IPO activity. “Political stability and a clear government policy framework further enhance investor confidence,” he said.

The surge in IPOs on Bursa Malaysia underscores the local bourse’s resilience compared to other regional markets.

Mohd Sedek noted that Malaysia has recorded 36 IPOs so far this year, raising about US$450 million in the first half alone, which accounts for 33% of Southeast Asia’s total IPO proceeds.

“This stands in contrast to a subdued IPO market across the Asia-Pacific, where proceeds have dropped by 63%, largely due to challenges in China and Hong Kong.

“Malaysia has outperformed both Indonesia and Singapore in IPO activity this year,” he pointed out, highlighting that Indonesia faces political uncertainty following its recent presidential election, while Singapore has seen a slowdown in activity due to high regulatory costs and weak investor demand.

In contrast, he said Malaysia’s IPO market benefits from a stable macroeconomic backdrop, business-friendly regulations, and the supportive Madani Economy Framework.

Mohd Sedek said the growth in IPOs reflects optimism in key Malaysian sectors, with recent listings from the construction, manufacturing, and healthcare industries.

He said in the construction sector, which expanded by 22.9% in the third quarter, private and public investments in residential, non-residential, and large-scale infrastructure projects are expected to drive further growth. “Key government initiatives, such as RM9 billion for private finance initiatives and RM25.5 billion from government-linked investment companies are expected to sustain this momentum,” he added.

In the manufacturing sector, Malaysia’s transformation under the New Industrial Master Plan 2030 aims to drive growth in high-value, technology-driven industries. “The government’s focus on digitalisation, green technology, and advanced manufacturing techniques is expected to attract further investments, solidifying Malaysia’s position as a competitive manufacturing hub in Asean,” he said.

Malaysia’s healthcare sector is also expanding due to demographic shifts and rising health awareness. The integration of technology, such as telemedicine and digital health solutions, is anticipated to boost the sector’s growth by improving care accessibility and efficiency. “This trend, coupled with government support for medical tourism, positions Malaysia as a key player in the healthcare industry in the region,” Mohd Sedek said.

Bursa Malaysia CEO Datuk Muhamad Umar Swift expressed satisfaction with the IPO momentum, noting that three Main Market IPOs were listed this week alone.

“This surge reflects a thriving capital market with strong regulatory support and a diverse investor pool. Malaysia has experienced a bull run, making us the Asean exchange with the highest number of IPOs to date this year,” he said.

Echoing this sentiment, the exchange regulator’s chairman Tan Sri Abdul Wahid Omar highlighted the significance of Monday’s listings, which took place on the auspicious date of 11.11. (Nov 11)

“Both companies chose that date for its auspicious nature, marking a rare occasion of two listings on the same day. The last time Bursa hosted two listings on a single day was in November 2017, following the demerger of Sime Darby Group, which saw both Sime Darby Plantation Bhd and Sime Darby Property Bhd debut together,” he said.

Bank Muamalat Malaysia Bhd chief economist Dr Mohd Afzanizam Abdul Rashid noted that the strong IPO pipeline signals positive prospects for the Malaysian economy, as stable policies and a clear path towards becoming a high-income nation attract investor interest.

“Malaysia’s equities are undervalued, offering upside potential. The economic and policy stability enhances investor confidence, while companies’ growth trajectories inspire optimism for the market’s future,” he said.

Mohd Afzanizam said that as Bursa Malaysia continues to attract IPOs, he expects the exchange’s momentum to inspire small and medium enterprises to pursue similar growth opportunities. “The record-setting IPO activity underscores Malaysia’s resilience and strong capital market position in Asean, providing a positive outlook for 2025,” he added. – Bernama

KUALA LUMPUR: The shift towards subscription-based services is gaining traction in Malaysia, aligning with a broader global trend that redefines how consumers access products.

This model provides an appealing option for many Malaysians, particularly young families and newlyweds, who face rising living costs.

Offering high-quality appliances on a subscription basis eases the financial burden of ownership, allowing consumers to enjoy premium products without the pressure of a large upfront investment.

One notable brand offering subscription-based home appliance services is the South Korean brand, LG.

LG Malaysia product director of subscription business Hojin Jung said the introduction of the LG Rent Up Subscription in Malaysia is a natural progression of the company’s commitment to providing innovative and accessible solutions tailored to the evolving needs of modern consumers.

“LG Rent Up Subscription is inspired by our success with subscription models in South Korea, where we saw significant growth, driven by increasing demand for convenience and affordability.

“Recognising similar trends here, we noticed a growing interest in flexible ownership models in Malaysia, spurred by the need for more cost-effective solutions amidst rising living expenses and fuelled by shifting consumer preferences.

“Since its launch in March 2024, the market response has been encouraging. We have seen growing inquiries from customers who have signed up for our water purifier subscription model and are now exploring subscriptions for other high-demand appliances such as refrigerators, washing machines and TVs.

“This shift highlights a changing mindset in how Malaysians approach home appliance ownership – especially among younger, urban consumers who prioritise access over ownership, seeking premium products without the upfront financial commitment,” Hojin told SunBiz.

He said urbanisation and the desire for more sustainable, convenience-focused living have made subscription services an attractive option.

“By offering top-tier technology on a subscription basis, we make high-end living more accessible while emphasising affordability and environmental responsibility. LG’s Rent Up Subscription model meets Malaysians’ evolving needs, allowing them to enjoy premium technology without the burden of ownership,” he said.

Hojin said the subscription model is gaining popularity among young Malaysians, especially urban professionals and families facing high living costs and limited space.

This trend, he said, reflects a growing shift toward a ‘sharing economy,‘ where access to energy-efficient appliances without the financial strain of ownership is valued.

LG Rent Up Subscription’s launch saw a strong uptake in Kuala Lumpur and major cities, where 40% of tech-savvy millennials prefer renting to stay updated with technology affordably.

Elaborating on the model further, Hojin said that although subscription services share similarities across markets, the Malaysian context has distinct differences.

“In South Korea, for example, the rental model for water purifiers is well-established, with over 70% market penetration. Malaysia, meanwhile, is still in its early phase, but consumer awareness is rising quickly. Moreover, this trend is not isolated to Malaysia. LG is actively preparing to introduce the subscription model in other markets, including Taiwan and Thailand, by year-end.”

Touching on the vision for LG Rent Up in Malaysia, Hojin said the LG Rent Up Subscription is just the beginning of a transformative journey in how it engages with consumers in Malaysia.

“As we look ahead, we plan to expand our subscription offerings to include a wider array of smart home appliances and electronics, reflecting the growing demand for connected living solutions.

“Our vision for LG Rent Up Subscription is to enhance the customer experience by offering seamless integration with our LG ThinQ technology, which already empowers our appliances to be more intuitive and user-friendly. This will allow our customers to enjoy a smart, responsive lifestyle, further elevating the convenience and efficiency of their homes,” he explained.

Hojin said that as the subscription economy continues to evolve, particularly among tech-savvy and environmentally conscious consumers, LG Rent Up Subscription aims to play a pivotal role in making premium technology more accessible.

“Our ultimate goal is to foster a circular economy model in which subscribing to high-quality appliances reduces the financial burden on consumers and contributes to sustainability by extending product lifecycles and minimising waste.

“The more we enhance our subscription model, the more committed we are to making innovative technology more attainable. We ultimately aim to enrich the lives of our customers while promoting responsible consumption and environmental stewardship,” Hojin said.

KUALA LUMPUR: Malaysia’s cross-border renewable energy auction for Singapore’s energy importer, under Energy Exchange Malaysia (ENEGEM), will begin by year-end, Deputy Prime Minister Datuk Seri Fadillah Yusof said.

He explained that, through efforts to integrate regional power grids, the country aims to strengthen energy security across ASEAN member states.

“Further to the regional integrated grid, it can also serve as an economic catalyst in fostering regional cooperation through cross-border renewable energy trade.

“By sharing excess energy, the country can reduce reliance on fossil fuels while building an integrated ASEAN energy infrastructure,” he said in his opening address at the 2nd Sustainability Environment Asia (SEA) 2024.

Fadillah, who is also the Energy Transition and Water Transformation (PETRA) Minister, confirmed that coal-fired generation will be gradually phased out, with no new coal power plants to be established.

He cited the International Energy Agency’s clear stance that reducing coal dependency is crucial to limiting global warming and stressed Malaysia’s commitment to this objective.

“We will continue to enhance grid flexibility by investing in and developing smart grids, digitising the power system, and expanding energy storage systems.

“By 2035, we aim to increase grid flexibility by 20%, enabling greater integration of renewable energy sources,” he added.

Under the National Energy Transition Roadmap, the government aims to raise renewable energy’s contribution to Malaysia’s installed power capacity to 70% by 2050, up from the current 28%.

Meanwhile, he outlined plans to restructure Malaysia’s water services over the next decade in collaboration with the National Water Services Commission (SPAN) and the Malaysian Water Association.

“As of 2023, 97.1% of urban and rural areas had access to water supply, while sewerage services covered 86.9% of major cities.

“Malaysia aims for 98% rural clean water coverage and a 31% non-revenue water rate by 2025 through Integrated Water Resource Management (IWRM),” he said.

Malaysia remains committed to fostering a healthy environment, driving economic prosperity, and improving the quality of life for its people and future generations.

As the country strives toward its net zero carbon goal by 2050, it is vital to capitalise on every opportunity to navigate a sustainable transformation and embrace a circular economy.

“I invite businesses to partner with the government and explore all options for collaboration,” he added.

PETALING JAYA: The latest AHK World Business Outlook Fall 2024 Survey conducted among German companies in Malaysia reveals an optimistic forecast for 2025, with positive sentiment about both current conditions and prospects.

The survey highlights key insights reflecting the resilience and growth expectations of German businesses operating in Malaysia.

When asked to assess the current performance of their company, 92% of German businesses in Malaysia report conditions as “good or satisfactory”, which marks a significant increase of 10% compared to the same period last year.

Strong economic development and confidence among German businesses in Malaysia are expected to continue into next year, with 97% of respondents describing the outlook for 2025 as “favourable or stable”.

While Malaysia has always been recognised for its strong economic foundation, this year’s survey results demonstrate a significant boost in confidence, surpassing expectations from last year’s outlook and highlighting the continued resilience of Malaysia’s economy.

Reflecting this confidence, more than 63% of companies expect positive business development over the next 12 months, while 35% anticipate the current stability will be maintained. Only 1.8% predict a decline in performance, showcasing a predominantly positive outlook for the year ahead.

Additionally, four in 10 companies intend to increase investments in the coming year, suggesting a commitment to further growth within the business community.

Employment plans also appear to be promising, with almost half of the German companies in Malaysia indicating plans to ramp up hiring. An equal percentage (47%) intend to retain their current workforce, emphasising a dual approach to growth and stability in human resources.

While the survey paints a generally encouraging outlook for businesses in Malaysia, respondents identified several challenges that could potentially impact their economic development in the coming years.

Survey participants view demand, economic policy conditions, and lack of skilled workers as potential challenges. These insights underscore the need for ongoing vigilance and strategic planning as companies navigate both opportunities and uncertainties in a highly competitive and volatile global market.

Overall, the findings of the survey illustrate a strong confidence among companies in Malaysia, highlighting a positive trajectory for business development and economic growth in the coming year.

Malaysian-German Chamber of Commerce and Industry (MGCC) executive director Jan Noether said, “The results of the AHK World Business Outlook Fall 2024 Survey align perfectly with our expectations for the future of German business in Malaysia. The strong sentiment and optimism reflected in the survey highlight the positive situation we are experiencing here and underscore our confidence in Malaysia’s economic stability and growth prospects. German companies are comfortable and committed to the Malaysian market, with a clear outlook for continued success and expansion in the year ahead. Moreover, Malaysia’s stable economic environment and supportive policies play a key role in stimulating further investment, reinforcing our belief in the country as a reliable and attractive hub for business growth.”

In Malaysia, the survey was conducted between Sept 23 and Oct 16, with 111 respondents from MGCC member companies, comprising mostly German companies with branches or subsidiaries in Malaysia, primarily from the manufacturing, trade, and services sectors.

The survey is part of the broader AHK World Business Outlook, a biannual global research initiative conducted by the German Chamber of Commerce and Industry. It surveys member companies from the network of German chambers of commerce abroad (AHK), which represent more than 40,000 companies in 93 countries.

PETALING JAYA: The Cisco 2024 AI Readiness Index revealed that only 14% of organisations in Malaysia are fully prepared to deploy and leverage artificial intelligence-powered technologies, up slightly from 13% a year ago.

This underscores the challenges companies face in adopting, deploying, and fully leveraging AI. Given the rapid market evolution and the significant impact AI is anticipated to have on business operations, this readiness gap is especially critical.

The Index is based on a double-blind survey of 3,660 senior business leaders from organisations with 500 or more employees across 14 markets in Asia-Pacific, Japan, and China (APJC). These leaders are responsible for AI integration and deployment within their organisations. The AI readiness index is measured across six pillars – strategy, infrastructure, data, governance, talent, and culture.

AI has become a cornerstone for business strategy, and there is increasing urgency among companies to adopt and deploy AI technologies. In Malaysia, 98% of companies report an increased urgency to deploy AI in the past year, driven primarily by the CEO and leadership team. Additionally, companies are committing a significant amount of resources towards AI, with 55% reporting that as much as 10% to 30% of their information technology (IT) budget is being allocated to AI deployment.

Despite significant AI investments in strategic areas such as cybersecurity, IT infrastructure, and data analytics and management, many companies report that returns on these investments are not meeting their expectations.

“As companies accelerate their AI journeys, it’s critical they adopt a comprehensive approach to implementation and connect the dots to link AI ambition with readiness,” said Cisco Malaysia managing director Hana Raja.

“This year's AI Readiness Index reveals that to fully leverage the potential of AI, companies need a modern digital infrastructure capable of meeting evolving power needs and network latency requirements from growing AI workloads. This must be supported with the right visibility to achieve their business objectives.”

Anupam Trehan, vice-president, people and communities APJC, at Cisco, said: “As the race to adopt AI picks up pace, talent will be a key differentiator for companies. There is already a shortage of skilled talent across various aspects of AI. This means companies will need to invest in their existing talent pool to meet the growing demand. At the same time, it is crucial that all stakeholders – the private and public sectors, educational institutions, and governments – work together to develop local talent so that the entire ecosystem can benefit from the immense potential that AI offers.”

BOLT, Europe’s leading mobility company, is launching its ride-hailing service in Malaysia’s Klang Valley, aiming to provide a fast, convenient, and eco-friendly way for residents to navigate the city. The new service allows users to request rides through the Bolt app, while also offering flexible income opportunities for local drivers, who can set their schedules independently. By increasing transportation options, Bolt’s entry is expected to help alleviate public transport demand, making shared mobility more accessible and offering an alternative to existing ride-hailing services.

Bolt’s mission emphasises reducing reliance on privately owned vehicles and addressing urban challenges such as congestion, air pollution, and limited public spaces. The company envisions integrating its platform into the urban transit network, encouraging the shift to shared mobility solutions that support a more sustainable urban environment.

Afzan Lutfi, General Manager of Bolt Malaysia, highlighted the company’s goal of building cities centred around people rather than cars. “In Malaysia, we’re committed to reducing traffic congestion and transforming public spaces by shifting from private car ownership to shared mobility,” he explained. “By providing affordable and low-emission mobility options, Bolt is not only supporting Malaysia’s urban mobility goals but also enhancing the quality of life in Klang Valley and beyond.”

As the demand for ride-hailing grows in Malaysia, Bolt’s app includes safety features and robust customer support to foster trust between riders and drivers, reinforcing a safe and reliable travel experience. Bolt’s launch marks a step towards shaping a more connected, accessible, and liveable future for Malaysia’s cities.

Alongside the AMG models that were introduced, Mercedes-Benz Malaysia also unveiled the Mercedes-Benz GLC 350 e 4MATIC Coupe.

The Mercedes-Benz GLC 350 e 4MATIC Coupe is a plug-in hybrid model that emphasises both luxury and practicality. The GLC 350 e offers an impressive all-electric range of over 100km (WLTP) and supports speeds up to 140km/h on electric power alone, making it a versatile choice for urban and longer-distance driving.

Design and Exterior Features

The GLC Coupe’s sporty silhouette is complemented by an AMG Line exterior, highlighted with 20-inch AMG multi-spoke alloy wheels, a panoramic sliding sunroof, and aluminium-look running boards with rubber studs. Polished aluminium roof rails enhance its premium profile, while the Digital Light technology with Adaptive Highbeam Assist Plus ensures high visibility across various driving conditions.

Interior and Technology

Inside, the GLC Coupé continues the AMG Line’s sporty aesthetic, with Artico man-made leather upholstery crafted to play with layered surfaces for a premium feel. The instrument panel and beltlines feature Artico leather in a nappa look, paired with a metal structure trim element. Adding to the luxury is a multifunction sports steering wheel in nappa leather and a high-quality Burmester 3D surround sound system.

Safety and Assistance Features

Equipped with the Driving Assistance Plus package, the GLC 350 e offers Active Distance Assist Distronic, Active Lane Keeping Assist, and Pre-Safe Impulse Side, delivering enhanced safety and driver support.

This new GLC 350 e 4MATIC Coupe is priced at RM425,888.

Mercedes-Benz Malaysia has introduced a few new AMG models to their lineup here which are the Mercedes-AMG G63, AMG SL 63 4MATIC+, AMG GLE 63 S 4MATIC+ Coupe and the AMG GLC 43 4MATIC Coupe.

G63 AMG

The all-new Mercedes-AMG G63 made waves when it was introduced to the world earlier this year. It marks the continuation of an icon and is now powered by the tried-and-tested AMG 4.0-litre V8 Bi-Turbo engine. It puts out 585hp and 850Nm of torque.

One of the key new features is the combination of the 48-volt technology and an integrated starter generator (ISG). This lets the new G63 put out an additional 20hp and 200Nm for a short burst.

In terms of performance, the AMG G63 accelerates to 100km/h in just 4.4 seconds as the AMG Speedshift TCT 9G transmission providing ultra quick shifts, while top speed is rated at 220km/h. The top speed goes up to 240km/h with the optional AMG Performance Package.

All that bulk is kept in check with the AMG Active Ride Control suspension with active, hydraulic roll stabilisation and adaptive adjustable damping.

In terms of design, the new G63 is distinguished by the new AMG-specific radiator shell and large air inlet grille in the front bumper. The AMG Night Package on the other hand adds sporty, expressive design elements in black or dark chrome.

Red-painted AMG brake callipers with perforated brake discs are a silent hint at what the car is capable of while 22-inch AMG cross-spoke forged wheels round off the exterior.

For the interior, the Superior Line interior transforms the inside into a luxurious lounge. Highlights include a sliding sunroof, instrument panel in nappa leather, diamond design elements and active multi-contour seats including massage seats and seat climate control which are part of the Energizing Package. The interior is further enhanced with AMG Carbon-Fibre and Nappa leather upholstery.

Entertainment is provided by the Burmester 3D surround sound system which provides an immersive experience through the Dolby Atmos feature. Entertainment and other features such as navigation can be accessed through the 12.3-inch infotainment system that offers the MBUX Augmented Reality Navigation which superimposes graphic navigation and traffic information on line imagine on the infotainment screen.

The new Mercedes-AMG G63 is priced from RM1,948,888 without insurance and individualisation.

SAIC MOTOR MALAYSIA recently celebrated a major milestone for the MG5 sedan at the MG5 Car Delivery Event at MG Motor Glenmarie (Mega Galeri Sdn Bhd), where over 20 new owners gathered to receive their cars. The event, attended by SAIC Motor Malaysia’s management, fostered a strong community atmosphere, uniting MG fans and showcasing the brand’s commitment to its customers.

The success of the MG5 is largely due to efficient coordination among 18 strategically placed MG Motor Authorized Dealerships, allowing prompt vehicle deliveries across Malaysia. This dealer network is key to SAIC Motor Malaysia’s mission to meet the demands of Malaysia’s style-conscious market.

Lee Wen Hsiang, Chief Operating Officer of SAIC Motor Malaysia, noted, “The MG5 has truly resonated with a segment of buyers who prioritise style and individuality. We’re thrilled to celebrate this milestone alongside our customers.” He highlighted that these events strengthen connections with customers, offering valuable feedback that helps improve service and build a vibrant MG community.

The MG5 stands out as the largest sedan in its class, with a sporty design, spacious interior, and impressive warranties. Owners enjoy a 5-year Unlimited Mileage Warranty and a best-in-segment 7-year Unlimited Mileage Powertrain Warranty. Celebrating MG’s 100th anniversary, SAIC is also offering an RM7,000 introductory rebate, bringing the price to RM86,900, making it an attractive option for new buyers.

THE Malaysian government has set an ambitious target for electric vehicles (EVs) to account for 20% of annual new vehicle sales by 2030, encompassing both passenger and commercial categories. As of September 2024, EV sales have reached 5.11% of the total annual volume, a notable increase from 4.12% recorded for the entirety of 2023.

The Ministry of Investment, Trade and Industry (MITI) reported that the adoption of battery electric vehicles (BEVs) has grown significantly in recent years. Total BEV sales stood at 15,876 units in 2024 and 13,513 units in 2023, a sharp rise compared to 3,146 units sold in 2020.

Efforts to Build a Strong EV Ecosystem

MITI credited the improved numbers to the collaborative efforts between government ministries, agencies, and industry players. Before 2018, the EV market in Malaysia was minimal, with limited adoption and infrastructure.

To support the sector’s growth, the government has rolled out a series of initiatives, including:

- Tax exemptions for imported completely built-up (CBU) EVs until the end of 2025.

- Full exemptions on import duty, excise, and sales tax for locally assembled EVs until December 2027.

- A commitment to establish 10,000 EV charging stations nationwide by 2025.

- Full tax relief for BEVs from 2022 to 2025.

Engaging Stakeholders for Infrastructure Expansion

To accelerate EV infrastructure development, MITI has engaged with various stakeholders, including:

- Highway concessionaires

- Hypermarket chains

- The Shopping Complex Management Association

- The Hotel Association and Hotel Owners Association of Malaysia

These sessions aim to encourage the deployment of public EV charging services at key locations such as highways, shopping malls, and hotels to meet the growing needs of EV users.

Five-Year Strategy for EV Growth

In response to a question from Wangsa Maju MP Zahir Hassan, MITI outlined its strategy for EV adoption over the next five years. This includes:

- Strengthening the EV industry ecosystem through public and private sector collaboration.

- Increasing public awareness and accessibility to EVs.

- Expanding EV charging infrastructure to meet the 2025 target of 10,000 public charging points.

MITI expressed optimism about meeting its targets, citing the combined efforts of government initiatives and industry commitment. “With continuous efforts at various levels and support from industry players, the number of public EV charging stations will increase significantly and help achieve the desired goals by 2025,” the ministry stated.

Looking Ahead

As Malaysia pushes toward its 20% EV sales target by 2030, the government’s efforts to incentivize EV adoption and develop the necessary infrastructure are expected to drive significant progress. With rising sales and increasing public acceptance, the country is steadily building a robust foundation for its EV future.

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Introduction to Ephesians Bible Studies includes a description of the book of Ephesians and the related studies as well as an index. The questions are designed for personal or group inductive style Bible study and discussion.