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Woman transforms her bathroom for less than £400 after her professional refit was cancelled

Blogger Hayley Rubery, 29, from Essex, was scheduled to have a complete refit of her bathroom, but did the job herself using leftover paint, vinyl flooring from eBay and old wood.




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Banks refusing to unblock credit cards in branches as customers must phone

Lloyds, Santander, Nationwide, NatWest, Virgin Money, HSBC and Barclaycard all confirmed staff cannot unblock credit cards in branch.Some banks say it must now be done by a specialist team.




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Virgin Money customers hit with credit card interest charges will be refunded

Virgin Money is refunding loyal customers hit by interest charges after they unwittingly only made minimum payments on their new Virgin Atlantic credit cards.




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Virgin Money agreed to refund some credit cardholders but wouldn't give me back my £200

A long-standing Virgin credit cardholder has accused Virgin Money of 'purposely misleading people for financial gain' after it refused to refund interest charges he incurred on his account.




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Amex charged me a foreign exchange fee on my holiday refund

Banks and credit card providers may levy fees on refunds as well as purchases, meaning a double whammy of charges on trips hit by coronavirus.




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Airlines don't want to give coronavirus refunds, what can we do?

What is galling for me and many of my fellow Britons due to fly, is quite how awkward airlines are being in allowing us to get our money back.




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Matt Damon reflects on being rejected in Hollywood

He's one of Hollywood's biggest movie stars.




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Pedro remains coy over Chelsea future and refuses to rule out exit to Real Betis

The forward's deal at Stamford Bridge runs out in June and while there have been links of a move to Real Betis, the 32-year-old still has planned talks with the Blues over a potential new deal.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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Millions have overpaid energy bills and can claim a refund

This is likely to be good news for households stuck with limited funds at the moment with 46% of homes able to claim an average of £136 each in outstanding credit.




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Currys PC World customers left furious after failing to receive refunds

A number of people have struggled to get refunds for faulty products or cancel expected deliveries with many failing to speak to anyone from the firms customer service team at all.




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Sergio Aguero refuses to rule out Manchester City exit as he admits he could return to Spain

The Argentine's contract at the Etihad Stadium runs until June next year having signed a one-year extension in 2018, but it means he is close to entering the final 12 months of his deal.




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Best of BS Opinion: Coronavirus complexity, structural reforms, and more

Here's a selection of Business Standard Opinion pieces for the day




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Best of BS Opinion: Reform for next generation, economic package, and more

Here's a selection of Business Standard Opinion pieces for the day




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Nine simple ideas to refresh your home and make it feel brand new

Dressing your home for Christmas and New Year is fun, but when the festivities are over and the decorations and tinsel have been stored for another year, the house can look bare.




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Plan carefully and shop around, for now's the time to give your home a refresh - at a snip

Shop smarter by using seasonal clearances and ex-display lines as a way to pick up longed-for large-outlay items such as beds, sofas and mattresses, as well as designer pieces and one-off accessories.




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Minister of State for External Affairs meets Ekaterina Zaharieva, Deputy Prime Minister for Judicial Reform of Bulgaria in Madrid





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ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




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ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




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ASK TONY: Santander and PayPal refused to refund stolen £450

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




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Arun Jaitley: Keeping reform process on

Two years into the government's five-year mandate, Jaitley has proven to be one of its most reformist voices




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CEO Poll: Modi govt meets expectations of India Inc on reforms

Centre should build consensus on GST Bill. say CEOs




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Avoiding reform

Two years in, major reforms seem off the table




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Heirs Fight Over An Inheritance, Advisers Referee

Inheritance battles can bring out the worst in heirs and advisers can help smooth the waters. Dow Jones' Arden Dale explains.




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COVID-19: Indian-origin woman faces charges for refusing to wear face mask in Singapore

A 40-year-old Indian-origin woman in Singapore was charged with five counts, including use of criminal force, in a court here on Saturday for refusing to wear a face mask for protection against COVID-19 and assaulting a police officer who tried to ascertain her identity. Kasturi Govindasamy Retnamswamy was arrested after the incident that happened at a shopping mall on May 7 and was captured on video. Retnamswamy, who is a Singaporean, was remanded at the Institute of Mental Health (IMH) for psychiatric evaluation after the incident, reported The Straits Times. She was taken to a court on Saturday and faced five charges, including use of abusive words and criminal force against a public servant. The next hearing is scheduled for May 22 after her remand in the IMH. According to the police statement on Friday, the woman insulted the mall staff and hurled abuses at a security officer who was trying to get her to put on her mask correctly. The widely-shared video of the incident shows a ..




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PM Modi remembers reformer Gokhale on birth anniversary

Prime Minister Narendra Modi on Saturday remembered reformer Gopal Krishna Gokhale on his 154th birth anniversary, recalling his contribution towards education and social empowerment. "Remembering Gopal Krishna Gokhale on his birth anniversary. A remarkable personality blessed with immense wisdom, he made outstanding contributions towards education and social empowerment," Modi wrote on Twitter. Gokhale, the prime minister said, also provided exemplary leadership to India's freedom movement. Gokhale was born on this day in then Bombay Presidency.




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Providing adequate ration to Rohingya refugees during COVID-19 lockdown: AAP govt to HC

The AAP government has told the Delhi High Court that adequate ration was being provided to Rohingya families at three camps in south and north east parts of the city during the coronavirus-induced lockdown. The submission was made by the Delhi government before a bench of Justices Manmohan and Sanjeev Narula, which was hearing a plea seeking immediate relief for the Rohingya families at settlements in Khajuri Khas in north east Delhi and Shram Vihar and Madanpur Khadar in south Delhi. Delhi government additional standing counsel Sanjoy Ghose and advocate Urvi Mohan also told the court that four hunger centres were being run near the settlements mentioned in the plea. The petitioner, Fazal Abdali, claimed that the Rohingyas at these three camps were being denied relief under the various schemes announced by the Delhi government to combat the coronavirus pandemic. The bench, however, noted that the petitioner had not given any specific particulars of the neglect faced by these families




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Thane BJP corporators refuse to contribute to COVID-19 fund

BJP corporators in the Thane Municipal Corporation (TMC) have refused to contribute to the COVID-19 relief fund, citing lack of transparency in the affairs of the civic body in Maharashtra's Thane city. Corporators from other parties have contributed Rs 5 lakh to the fund, following an appeal from Mayor Naresh Mhaske. In a letter to the Mayor, BJP leader Sanjay Waghule alleged that there was no transparency in the civic body's COVID-19 relief activities, which is why party corporators would not make any contribution to the TMC's COVID-19 fund. He further claimed that BJP corporators were not invited to the meeting called by Guardian Minister Eknath Shinde to discuss a 1,000-bed COVID-19 treatment facility. Meanwhile, the Mayor in a written communication pointed out that the BJP had welcomed the idea of a relief fund for COVID-19 and now it was backing away from it. There are 23 BJP corporators in the house of 131 corporators in the TMC.




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Energy Journal: European Refineries Squeezed from West and East

The parlous state of Europe's refining business is no secret.




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The environmental refugees of Brahmapuram


Recently, disaster struck all 53 families of the Chellipadam village in a Kochi suburb, when nearly 25 lorries, all carrying stinking garbage from the city rolled in with heavy police escort and dumped decaying garbage in their midst. The villagers had to flee their homes unable to stand the stench. M Suchitra and P N Venugopal have more.




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The need to reform environment clearance process


Debadityo Sinha discusses how a coal power plant managed to receive environmental clearance by giving false information, which the National Green Tribunal finally overturned.




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Livelihood crisis for Chakma, Hajong refugees


45 years after their settlement in Arunachal Pradesh, these refugees are still fighting for citizenship and livelihood rights. There is sustained local opposition to their settlement, reports Ratna Bharali Talukdar.




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A Sri Lankan refugee provides refuge


Papri Sri Raman




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Water sector reforms: Time for a new model


It is important to remove the distortions from the political process, rather than attempt to remove politics itself from decisions in the water sector. The World Bank's model has failed, and it is time to heed other voices, writes Shripad Dharmadhikary.




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Public prosecution - in need of reform


In our system of criminal justice, the state takes up the responsibility to prosecute offenders on behalf of victims. Although public prosecutors are theoretically independent, in practice they face a number of improper influences. Bikram Jeet Batra surveys the prosecution system in India, and finds it in need of much change.




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Police reforms: creative dialogue needed


The Police Act Drafting Committee's term came to an end on 31 January. Any significant attempt to reform the Indian police must begin with the men at the bottom, the constabulary, not at the top. However, such changes would call for a struggle against the nature of Indian society itself, says former IPS officer K S Subramanian.




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Models of reform


The loss of faith in government can be extremely detrimental to the very foundation of our democracy. Improved performance by government is a national imperative, writes C V Madhukar.




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Ayesha Curry Refuses to Have Entitled Children

Ayesha Curry, home and hospitality entrepreneur, tells WSJ's Veronica Dagher what she's teaching her children about money, how she approaches spending and the importance of setting goals.




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Hershey CEO: Be Careful About Changing Iconic Brands

Hershey Chief Executive Michele Buck said food companies have to be careful about tinkering with beloved brands to make them healthier. She is joined by Wall Street Journal reporter Annie Gasparro. Photo: Gabe Palacio for The Wall Street Journal




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More reforms, says Election Commission


In July the Chief of the Central Election Commission wrote to the Prime Minister outlining several proposals for further reforms in the electoral arena. Rasika Dhavse reports.




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Finding the right reasons for reform


The High Level Committee constituted to review key environmental laws has apparently focussed on a wide range of issues and mechanisms; however, as long as the focus in on speed, and not environmental outcomes, the reform process may be futile, writes Manju Menon and Kanchi Kohli.




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Defence reforms: The next phase


The proposed second round of defence reforms will make the armed forces more utilisable. Nonetheless, this should not blind us to the questionable impulse behind the reforms, writes Firdaus Ahmed.




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Where veterans refuse to give up, what does the future hold?


The increasing power and influence of veterans of the Indian army, known for their natural affinity towards the right wing regime in power, holds important implications especially when one considers the extent of its permeation into the serving structure. Firdaus Ahmed explains.




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Criminal justice system "reforms"


A critique of the process and research used by the Justice Malimath Committee to recommend reforms to the Criminal Justice System. This is the first of a two part series.
Click here to read Part II




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Criminal justice system "reforms" - II


In the second and concluding part of the series on the Malimath Committee's report, Bikram Jeet Batra looks at the detailed recommendations in terms of implications for Human Rights.
Earlier: Part I




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The role of data in judicial reform


It is commonplace to cite the number of cases pending in Indian courts as evidence of a judicial crisis and suggest reforms based on the same. Aparna Chandra highlights why the numbers themselves need to be questioned and understood better for effective reform.




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Last refuge of the victim


Can everyone be a victim? Talking to the Kashmiris, the Pandits, and the people in Jammu, Dilip D'Souza finds each community stating its demands for change in very similar themes. Each is certain that true patriotism demands fair consideration of its view, but each also believes itself to be the victim.




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The Great Betrayal : Indian Land Reforms


Venu Govindu reviews Siddharth Dube's Words Like Freedom : Memoirs of an Impoverished Indian Family 1947-1997