tom

Lutron Lighting Control Capabilities Add Energy-Savings Value to Honeywell Home Automation Systems

Most residential and commercial models from Honeywell’s VISTA series of alarm panels now support lighting, shade and temperature control technology from Lutron Electronics, giving security and home-automation professionals a greater range of options when designing connected-home systems for their customers.




tom

Alarm.com Offers Location-Based Thermostat Automation through Geo-Services

Alarm.com, Vienna, Va., a provider of interactive security and connected home services, announced key enhancements to its Geo-Services offering, including location-based thermostat automation and video recording options.




tom

Do Lighting and Security Go Together?<BR>Brighten Your Bottom Line with Lighting Control

Customers never have to come home to a dark house when the lighting is turned on by this wireless controller.Widely perceived as a residential crime deterrent, lighting is a natural




tom

Intelligent Building Automation Technologies Market Worth $118.7 Billion By 2026

The intelligent building automation technologies market is anticipated to reach more than $118.7 billion by 2026, according to a new research published by Polaris Market Research. 




tom

Sleep health experts release guidance on customizing shift-work duration

Darien, IL — In an effort to balance “the need to meet operational demands with the need to manage fatigue-related risks” related to shift work, the American Academy of Sleep Medicine and the Sleep Research Society have issued guidance on designing optimal work shift durations.




tom

Many customer service workers turn to ‘retail therapy’ to cope with rude callers: study

East Lansing, MI – Do you find shopping therapeutic after a tense day at work? It may be rooted to your occupation. Service workers who are verbally abused by customers are more likely to indulge in stress-related shopping sprees, according to a recent study from Michigan State University.




tom

CDC guidance aimed at protecting retail, service workers from COVID-related customer violence

Washington — The Centers for Disease Control and Prevention has released guidance intended to help employers in the retail and service industries protect workers from violence that may occur when they ask customers or co-workers to comply with store policies aimed at preventing the spread of COVID-19.




tom

Angry customers, store ‘guardianship’ taking a toll on retail workers: study

Boca Raton, FL — Retail workers “are being asked to do too much,” and many are “leaving or throwing up their hands,” says a researcher from Florida Atlantic University.




tom

Custom Alarm Keeps Families Safe in Their Home Away From Home

The Ronald McDonald House is far more than just a place to sleep. Many of the families who come here are undergoing some of the most stressful times of their life as they seek medical care for their children. 




tom

The New DICE Launches VPN services With Cyber Security & Automated Registration of Devices

This new service includes tunneling and full network management for cameras, NVRs, alarm panels and other devices with built-in cyber security site isolation and automated AI VPN credentialing.




tom

Plaintiff Fails in Bid to Nullify Automatic Sprinkler Requirement

A decision recently rendered in Illinois involved a requirement that a property be retrofitted with an automatic sprinkler system. The municipality had previously mandated that commercial buildings be retrofitted with the fire/life safety solutions. The ordinance excluded multiple residence dwellings from the retrofit sprinkler requirement.




tom

When an Automatic Fire Alarm Means an Automatic Fire Alarm

In Michigan, an arsonist set the plaintiff’s liquor store on fire.




tom

‘The customer is always right’ may be wrong for workers’ mental health

Amherst, MA — The long-standing approach that “the customer is always right” can take a toll on workers’ mental health and limit their capacity to serve customers, according to a recent study.




tom

BriefCam Debuts Customizable Classes & Superior Real-Time Performance for its Video Analytics Platform

BriefCam, the leader in innovative AI-driven video analytics solutions, is showcasing version 2023 M1 of its comprehensive video analytics platform at ISC West.




tom

How BSPs Are Out to Nab Your Residential Customers

Dave Engebretson explains the threat posed to traditional residential security dealers by broadband service providers and DIY systems.




tom

How to Use Google My Business to Gain More Customers

Learn how to use Google Business Profile to increase your search traffic.




tom

How to Create Memorable Moments for Your Customers

You might think that marketing ends once you land the customer. You’d be wrong. Marketing involves much more than glossy ads and compelling social media.




tom

PHMSA, FRA seeking input on different aspects of automated transport

Washington — Developments in automation in the transportation industry have prompted a pair of Requests for Information from the Pipeline and Hazardous Materials Safety Administration and the Federal Railroad Administration.




tom

The Underutilized Prospect: Your Existing Customer

Existing customers are your most under-utilized marketing target.




tom

It’s Time to Help Your Customers Get Security Tech Under Control

End users need help with technology management. It’s a function they’re often ready and willing to outsource, including the tracking, monitoring and managing of security devices, and more.




tom

Trucking safety advocates push for action on automatic braking and speed limiters

Washington — The Truck Safety Coalition is calling on the Department of Transportation to make automatic emergency braking and speed-limiting devices a requirement on commercial trucks and buses.




tom

How to Choose the Right Cloud Architecture for Your Customers

Learn about some common configurations of cloud video and questions to ask to determine the best one for your customers’ operations.




tom

The New DICE Awarded Patent for its Cybersecure Automated Network

This technology automates, streamlines  and manages on-site devices, delivering unparalleled security and ease-of-use for the security industry. The patent was issued on January 2, 2024.




tom

LYNN Offers Custom Engraving & Branding for Enclosures, Plates, & Panels

Custom engraving is available for most metal and plastic products, including LYNN’s popular TheNID, SlimFIT, and HyperDrop lines.




tom

Automated external defibrillators at work

Many states require that an automated external defibrillator (AED) be onsite in all public buildings and doctors’ offices. How can an AED help keep my employees safe?




tom

NIOSH extends comment period for RFI on elastomeric half-mask respirators

Washington — NIOSH has extended until Dec. 14 the comment period for a Request for Information on the deployment and use of elastomeric half-mask respirators in health care settings and emergency medical services organizations during the COVID-19 pandemic.




tom

NIOSH approves first elastomeric half-mask respirator without an exhalation valve

Washington — NIOSH has approved – for both personal protection and source control – the first elastomeric half-mask respirator without an exhalation valve.




tom

Nice Brings Automation to Video Doorbell

Features like Auto Discover/Auto Configure ensure quick installation for the integrator, and complete integration with the Nice Home Management platform provides the homeowner with reliable surveillance access across multiple devices.




tom

Households Want Contract-Free Interactive Services, Home Automation

According to Parks Associates’ consumer study “360 View: Residential Security,” remote monitoring and no long-term commitment are key factors to attract new security customers.




tom

Become Your Customers' Go-To

For quite some time I’ve been preaching that the security industry is in ‘pole position’ to be the source for delivering the smart home and connected living.




tom

Automatic Systems Announces UL Listing for Speed Gate Turnstiles

The FirstLane pedestrian speed gates prevent unauthorized access by physically blocking entry to unauthorized individuals.




tom

Making Managed Services Work for You & Your Customer

When the pandemic hit in March 2020, one of the most difficult things for many workplaces was the almost instantaneous shut-down and the need to send employees home to work.




tom

Automatic Systems Releases V07 Software Upgrade

The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications, according to the announcement.




tom

HiveWatch & RSPNDR Partner to Improve Incident Response for Customers

The partnership enables the companies to offer an embedded, end-to-end solution that allows GSOC operators monitoring disparate sites to generate a security response through RSPNDR with the click of a button.




tom

Florida ECC Goes Live With TMA Automated Secure Alarm Protocol

TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to emergency communication centers.




tom

Eagle Eye Deploys Custom Cloud Video Solution for SportClips

National retail hair care franchise Sport Clips Haircuts partnered with Eagle Eye Networks reseller Blue Iron Sentinel for a custom cloud video security solution across its 80 company-owned U.S. locations.




tom

Johnson Controls Adds Mitigation & Automation Enhancements to Rock Glen Family Resort

The system was designed around the IQ Panel 4 and the range and reliability of PowerG to ensure wireless communication with each device across the property, including the heavily wooded areas.




tom

Successful Video Monitoring Practices: From Customer to CS and Back

In remote video monitoring, best practices at the customer premises lead to successful outcomes at the central station.




tom

App for requesting a custom machine guarding quote

The Quick Quote mobile app allows users to quickly and easily request a custom machine guarding quote from their smartphone, eliminating the need to speak with a salesperson.




tom

Custom belt guards

These custom belt guards are built with a low-cost design process through lean manufacturing.




tom

Chemical Safety Board eyes ‘tomorrow’s successes’ after a ‘good year’

Washington — The Chemical Safety Board reached a milestone of 1,000 safety recommendations and distanced itself from a long-standing investigative backlog, among other accomplishments, in fiscal year 2024.




tom

Customizable stack lights

Customizable Stack Lights feature long-life LEDs that function as safety awareness indicators.




tom

AlarMax Launches E-Commerce Platform to Enhance Customer Experience

AlarMax’s new e-commerce platform offers security dealers and integrators a personalized, efficient tool to streamline their operations and enhance customer service.




tom

Custom perimeter safety rail

Assembling a custom perimeter safety rail is easy with RailGuard Fit-Rite Rail. Use this system on roofs, mezzanines and loading docks, or for in-plant machine guarding. Assemble the rail on-site to fit your application by simply ordering the lineal feet of rail and base type.




tom

Sen. Tom Udall: EPA proposals on asbestos alarming

Washington — A pair of recent Environmental Protection Agency proposals regarding asbestos are cause for alarm, Sen. Tom Udall (D-NM) is cautioning, while the agency contends it is attempting to expand restrictions on the substance.




tom

When customers get hostile

Pre-COVID-19 pandemic work life may not return as quickly for employees in customer-facing industries. As some experts see it, the immediate future for workers in grocery, retail, hospitality and similar sectors still includes the risk of stress and anxiety stemming from interactions with angry or aggressive customers.




tom

Hostility and abuse toward customer service reps on the rise: survey

Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.




tom

Transport workers wear custom vests as part of anti-abuse campaign

Victoria, Australia — “Transport workers are people too. Please respect them.” That request appears alongside the images of Public Transport Victoria workers clad in custom safety vests depicting their life stories.




tom

Tom Votel

Tom Votel, president and CEO of Ergodyne in St. Paul, MN, has been reelected as chair of the International Safety Equipment Association. ISEA is “the voice of credibility for the safety equipment industry,” the association’s website says.




tom

South Dakota moves to regulate automated vehicles

Pierre, SD — A bill that would establish safety and operational regulations for driverless vehicles is advancing through the South Dakota Legislature.