Hyro's AI seamlessly integrates with Cisco's telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system

Calabrio, the workforce performance company, has announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of Cisco’s cloud-native, unified communications and collaboration solution.

Canada hit by COVID cheque fraud; Webex, Teams under attack, more COVID email scams and three big data breaches Welcome to Cyber Security Today. It’s Friday May 8th. I’m Howard Solomon, contributing reporter on cybersecurity for ITWorldCanada.com. To hear the podcast click on the arrow below: It didn’t take long for cybercriminals to take advantage…

This partnership with Veracity Networks and Telarus marks the first time Cisco's Webex suite of products can be sold through the agent channel providing a complete solution to customers.

"Cisco Webex" email scam removal guide

What is the "Cisco Webex" scam email?

"Cisco Webex" is an email phishing scam. These letters claim to be official mail the Cisco Webex Team, stating that issues have been detected with recipients' Webex Mettings SSL certificates; therefore, their accounts must be verified. Cisco Webex is the name of a legitimate company, developing web conferencing and videoconferencing software. While the scam emails closely copy the graphic design and formatting of genuine Cisco Webex Team letters, they are illegitimate. If recipients attempt to log-in via link presented in the fake email to rectify the nonexistent problems, they are redirected to a phishing website that looks identical to the legitimate Webex Meetings log-in page. It is noteworthy that there has been an increase in scams/infections centering Cisco Webex services/products.

Cisco Webex Meetings is a business-oriented video conferencing solution that currently offers a free way to set up and organize video calls for remote meetings, work or online classes during this social distancing period. Webex makes video conferencing quite easy, so whether you’re telecommuting, working with people remotely, or stuck at home in quarantine, if ... Read More

If you use Cisco’s Webex Meetings to make or join video conference calls for remote meetings, online classrooms, or social events during this self-isolation period or otherwise, you’ll be interested in the Virtual Backgrounds feature that this service has to offer. Webex’s Virtual Backgrounds feature allows users to mask their actual backgrounds using an image ... Read More