In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with the “Restoration Lawyer” himself, Mr. Edward H. Cross!

The IICRC and its volunteers develop two accredited-industry standards!

The Mold Remediation Registration Act (SB 1087) aims to protect residents from the health risks associated with mold exposure in water-damaged buildings.

After Hurricanes Helene and Milton, homeowners face the daunting task of cleanup and recovery. Industry expert Dan Mesenburg provides crucial tips to help property owners navigate the cleanup and recovery process.

New this week for our weekly How-To’s powered by KnowHow, we learn how to resolve a client complaint.

This week’s Ask the Expert features Gregg Taylor, chairman and managing partner of GTE.

Ben Gergis tells us just how lucrative franchising within the restoration industry can be.

It is time again for KnowHow’s monthly Case Study! This month we learn how to equip workers with technology that gives them superpowers.

New this week for our weekly How-To’s powered by KnowHow! We learn how to identify worksite hazards.

A high-level overview of key findings in our 2024 R&R 360 Industry Outlook!

Seth Vander Woude shares tips on scaling up your restoration, remediation, or cleaning business.

Marketing guru Benjamin Ricciardi gives tips on how to grow your business leads during CAT season…are you ready? This is just a snippet of what Benjamin will share at this year’s Fall Experience and Trade Show! 

Tips for getting the most out of your business meetings.

Regional Vice President at First Onsite Property Restoration Harley Jeanise joins us to talk about hurricane season preparedness. Are you ready for the potential of the unknown that this season provides?

Marketing guru Benjamin Ricciardi is one of our industry experts sharing his optimal knowledge at this year’s Fall Experience and Trade Show! 

Amanda teaches us how to identify a trustworthy marketing partner.

We bring you a new episode of Trade Talks: Unlocking The Experience with special guest CEO/Founder of KnowHow and The Experience Events keynote speaker Leighton Healey.

We bring you a new episode of Trade Talks: Unlocking The Experience with special guest Garret Gray, CEO of Next Gear Solutions and President of Insurance Solutions for CoreLogic.

It is time again for KnowHow’s monthly Case Study! This month we learn Tony Scott’s Formula for a Sustainable Workforce: Curiosity, Care, and Commitment.

Company culture is important for any business; we look at the crucial role it plays in the restoration and remediation industry. 

Amanda teaches us the importance of understanding the interplay between lead generation and brand recognition.

We take a deep dive into 2024’s Ladder Award winner Eduard Mirzoian and learn more about his career in the restoration and remediation industry as well as a high-level overview of how he spends his free time.

Josh Bachman explains the rule of “3 Plus 1” an algorithm helping build and understand business metrics.

Just in time for 2025 planning, KnowHow and the R.I.A. reveal their “Cost of Doing Business” Study, an extensive look at all facets of successfully running a restoration business, examining the best (and worst) factors to move your company forward today!

Learn how building a strong team culture, investing in leadership development, and planning for the future can set your restoration business up for long-term success.

Discover how lessons from farmers can help restoration business leaders navigate challenging seasons, adapt to market shifts, and build a foundation for future growth.

Over the past decade, the restoration industry has witnessed a significant shift from large franchises to a more diverse mix of independent companies. 

In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.

This essential coverage safeguards against environmental risks, including mold and hazardous materials, encountered during cleanup projects. Explore the key components of pollution liability insurance, from clean-up costs to non-owned disposal site coverage, and learn how to secure the right policy for your business needs.  

Explore essential insights from industry experts on training, market dynamics, and strategic considerations to help you navigate the franchise versus independent restoration business decisions.

Discover how Clemson’s head football coach Dabo Swinney leads with integrity, values team-first mentality, and builds a culture of accountability—principles that can transform your business leadership approach and drive long-term success.

The restoration industry, despite its rapid growth, faces a leadership crisis. Burnout, the influx of younger generations with different motivations, and a backlog of urgent tasks have left many asking: Who will lead tomorrow?

ATI Restoration ranks among America’s fastest-growing private companies, driven by a 97 percent revenue growth over the past three years. CEO David Carpenter attributes the achievement to the company’s dedicated staff and its commitment to exceptional disaster recovery services.

PuroClean has been named one of the most profitable franchises of 2024 by Franchise Business Review, recognized for its strong financial performance and high franchisee satisfaction.

With a proven track record in sales and operations, Amanda Stichter is set to lead the digital marketing firm toward continued growth, focusing on innovative strategies in SEO, website design, and lead generation.

Cavalry Construction & Restoration announces a leadership transition as President Boyd Beadles takes sole leadership, expanding the company's focus to include enhanced mitigation services across Texas.

New Crystal Restoration proudly announces the addition of Diosel Pineda Ocampo as Operations Manager. With 25 years in construction and 5 years specializing in restoration, Diosel brings a wealth of expertise to the team.

With Don O'Dell's expertise in quality service and safety, he is poised to lead New Crystal Restoration's project management team, further enhancing the company’s trusted reputation across the tri-state area. Learn more about his journey and the valuable skills he brings to this leadership role.

Discover the leadership strategies that fuel high ROI, from building strong teams to leveraging cutting-edge technology. Learn how the industry's top pioneers are bridging the leadership gap to ensure future success.

Chicago-based tech startup Albi has been named one of LinkedIn's Top 10 Most Successful Startups, recognizing the company’s transformative platform for restoration professionals. 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is seeking volunteers from the User category to join the consensus body for the revision of the IICRC S300 Standard for Professional Upholstery Cleaning. Users of professional upholstery cleaning services are encouraged to apply by contacting IICRC Standards.

Learn how this initiative provides veterans with a 25% discount on franchising fees and opportunities to thrive in a growing industry, backed by the expertise and passion of Frank Torre and his commitment to service.

The IICRC has announced the election of four director positions for the 2024-2025 Board of Directors.

As communities recover from Hurricanes Helene and Milton, 1-800-Packouts, a leader in contents and personal property restoration, offers vital assistance to franchisees and residents through the Hurricane Relief Fund. With a 100% match on donations, the fund supports restoration efforts in impacted areas across the Southeast.

First Onsite, a leading disaster recovery provider in North America, has expanded its New England presence by recruiting a seasoned team of restoration professionals. Led by industry veterans Gary Grout and Jason Green, the team brings decades of experience in water, fire, and mold mitigation, enhancing First Onsite's ability to serve clients across Massachusetts and beyond.

Find out how PuroClean's commitment to excellence led to a 44.4% systemwide sales increase and continues to fuel its success in the industry.

Jon-Don has launched a temporary Hurricane Support Center in Sarasota, FL to provide essential disaster restoration equipment, supplies, and expertise to contractors aiding in the recovery from Hurricanes Helene and Milton.

BluSky Restoration Contractors hosted its 14th annual "Clays for Kids" fundraiser, raising $15,000 for CASA of Larimer County.

New franchise owners Andrew Hoskins, Tyler Berry, and Justin Maier bring local expertise to the CRDN family, while recent training graduates are now equipped to deliver specialized textile restoration and end-to-end services.

RT Specialty’s Hamilton, NJ office has promoted Justin Kochmer, Kelly Jackson, and Joe Fagan to Senior Account Managers, recognizing their contributions to enhancing the insurance experience for clients. Their dedication and leadership are expected to drive further success within the team.