It is vital that business owners have succession planning in place to keep their business and legacy going when it is time for them to take a step back.

Making a few small changes within your restoration company can really help you stand out against the competition.

Dan and Art are starting a brand new series of 3 to 4 minute videos specifically on building your team and creating synergy within your company. 

This week, they're talking about the importance of engagement and positive attitudes among your team.

Dan and Art share some great thoughts on making sure your orientation process is as effective as possible, and they issue a challenge!

You would be surprised how many companies skip things as simple as showing their new employees around the building, and where the bathroom is!

After the initial hiring of a new team member, the onboarding process is the obvious next step, and critically important to effectively bring a new person into the company.

What does orientation look like in your restoration company?

Who should be designated to do the orientation for new hires at your restoration company?

When was the last time you took a good, close look at job descriptions for the various positions in your company? Art and Dan continue their awesome series on hiring, onboarding, and creating a well-rounded team within your restoration company.

There are a lot of companies out there becoming giants in their industries through offering impeccable customer service. Now, it's your turn!

Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.

People come to your business for a solution - which many other people offer - so why should they choose you over the competition?

Just as you do on-boarding for your own employees, you should also be sure your subcontractors understand your policies and philosophies.

We are into the 13th episode of Dan and Art's series on team building! This week, they're talking about structure and synergy in your company, and within your team.

Art and Dan give you a checklist to do a wellness check on your structure - including policies, culture, and services.

The more disgruntled your team, the more they focus on money (paychecks). The better the synergy, the less money is the key motivator for doing good work.

In this episode, the pair talks about helping nurture and grow an employee's potential that they may not see in themselves.

What if 10 minutes of focused energy changed the trajectory of your restoration company?

Dan gets honest about how to sharpen your focus which often involves a shocking concept: not multitasking.

Dan encourages you to take a bit of a simpler approach to tackling that to do list.

This series is all about reversing a negative company culture, and its effects. 

Culture doesn't just happen overnight, and when a healthy culture isn't created and nurtured, negativity and an unhealthy environment can quickly follow.

Do you think culture is just a part of your company, or IS it your company?

Culture within your company does not happen by mistake - and cannot be faked.

In response to an explosion of “toxic mold” claims in 2000-2001, the insurance industry acted in unprecedented unison to universally get rid of all claims related in any way to mold. They didn’t stop at just excluding claims from mold; they threw bacteria into the exclusion as well.

The company will be a direct program provider on USAA’s Property Direct Repair Program (PDRP) and provide property claims support to its members.

“In the first part of this series, I identified the steps to create a respiratory protection program. This second article will cover how to implement and follow your program. Once everything is implemented, you will have an OSHA-compliant program tailored to your company and designed to protect employees from the hazards in the Restoration Industry,” Barry Rice, CSP, writes.

How to get free insurance from the vendors that work for you as well as tips on how to avoid becoming an insurance company of last resort.

Insurer provides complimentary smart home kit, premium discount to customers.

Use these techniques to minimize risk at jobsites and prevent the bringing home of hazardous materials.

The Restoration Association of Florida filed a lawsuit to prevent a new insurance law that the group claims violates the single-subject rule of the Florida Constitution, while also infringing on the rights of homeowners and roofing contractors who perform work under valid assignment of benefits contracts.

Agency updates tool for evaluating homes in National Flood Insurance Program.

An appraisal clause proves a useful tool as claims become more often contested.

Commercial insurer's program aims to help policyholders reduce risk from major disasters.

Indictment says members of the Bloods used threats of violence against other restoration firms and insurance adjusters. 

Florida Association sees lawsuit dismissed, ABC wins in court, and IICRC is included in legislation.

Higher prices, increase in natural disasters drive up losses.

Nationwide survey finds majority are pessimistic about the economy going forward.

The challenge for restorers now becomes who pays as many homeowners in the area lack insurance. 

Listening carefully and communicating with clarity create a better process for all parties and help avoid issues.

This edition of Ask Annissa addresses the method for developing a fair and accurate estimate.

Recent legislation has clarified and changed this rule for roof repairs.

Industry attorney Ed Cross has announced the launch of a new business venture to add to his current list of offerings to restorers.

The Law Offices of Edward H. Cross adds Michigan attorney, Angela Bajramaj as a partner.

VP of Sales at iGuide Michael Vervena talks about how technology innovations in the restoration and insurance claims industry are making processes and procedures more efficient.

Introducing "Business News You Can Use" – your go-to source for industry insights and education helping you to stay in the know with valuable tips and strategies.

We delve into the challenges insurance company’s face when categorizing the different levels of water intrusion and the importance of why this is a big issue if done incorrectly.

Ivan Turner, CEO of Show Me Restoration, gives us a glimpse into a chapter of his book “The Confessions of a Serial Restorer” that is pending a publishing date within the first quarter of this year!

Al Ruggie and Joshua Rudin give us their thoughts on how TPA’s affect the Restoration and Remediation Industry.