business and finance

It's worth digging...your PPI claim comes to £2,579 

Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me.




business and finance

Basil! I never even use the name...but fraudsters stole it 

S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you have written about before.




business and finance

'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




business and finance

TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




business and finance

TONY HETHERINGTON: Financial Conduct Authority is a disgrace and your £20k loss is proof

I looked for a safe investment and came across Wellesley & Co. I received a call, apparently from Wellesley but which turned out to be from a scammer. And I instructed my bank to transfer cash.




business and finance

TONY HETHERINGTON: My uncle pays £492 a year to long dead funeral firm

'Going through my 91-year-old uncle's paperwork for him, I found he had signed up for Equitable Lifecare funeral plan in 2016, and has been paying £41 a month - £492 a year - since then.'




business and finance

TONY HETHERINGTON: 'Please help...we just want to stop living in fear of Scottish Power'

My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013




business and finance

HETHERINGTON: How can my house be using 'industrial' amounts of power?

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.




business and finance

TONY HETHERINGTON: Your debtor's 800 miles away in Shetland

I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it says I owe to PayPal. But I rang PayPal and was told that in fact no money is owed on my account.




business and finance

July sees M&A deals worth $4 bn

Year tally hits $20 bn




business and finance

Ten financial experts give their New Year's resolutions

Sir Steve Webb, Director of policy at Royal London:' Check my credit card statement properly. It's so easy to sign up for things on trial, then forget to cancel.




business and finance

ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




business and finance

ASK TONY: We caught car theft on CCTV but insurer still wouldn't pay out

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.




business and finance

ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




business and finance

ASK TONY: Santander and PayPal refused to refund stolen £450

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.




business and finance

ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




business and finance

ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




business and finance

ASK TONY: Scammers stole £3k but Tesco said I was too late to complain

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.




business and finance

ASK TONY: TalkTalk won't let me cancel my care home dad's phone bill

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.




business and finance

ASK TONY: TSB - The bank that said 'NO' to my frail 86-year-old mother

I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address.




business and finance

Tony Hazell: Why I WON'T sell in the coronavirus panic

It's been a sobering week for investors. As someone who has been investing for more than 30 years, I have drawn on all my experience to sit on my hands and do very little.




business and finance

ASK TONY: I was banking on my Isa to buy a house but Skipton closed it

I opened a Lifetime Isa (Lisa) with Skipton on June 27, 2017. I recently tried to pay into it, but discovered Skipton had closed it on September 16 last year.




business and finance

ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




business and finance

ASK TONY: I was scammed out of £170, so why isn't PayPal paying up?

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.




business and finance

ASK TONY: We waited two weeks for Morrisons order, then RBS blocked it

My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons.




business and finance

ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




business and finance

ASK TONY: Metro bank froze my account and it has £30,000 stuck in it! 

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.




business and finance

ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.




business and finance

£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




business and finance

ASK TONY:I got a £994 bill... years after I left my student digs 

In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time.




business and finance

Chennai floods won't impact our revenues: Cognizant

Reaffirms full-year revenue guidance of $12.41 bn.




business and finance

Big B not hosting any political event: Abhishek Bachchan

However, there are reports that R Madhavan, and not Amitabh Bachchan, would be hosting the event




business and finance

Report Card: India's Economy after two years of Modi Government

Tracking India's Economic vitals, as Modi Government completes two years




business and finance

Piyush Goyal: Work, ideas and targets

An articulate ex-banker and a chartered accountant by training, Goyal is particular about numbers




business and finance

Nitin Gadkari: The can-do instructor

This do-spirit of the minister is, however, not matched by more realistic officials, who have a problem keeping pace with Gadkari's grand plans




business and finance

Dharmendra Pradhan: Consistent performer

Govt has managed to weed out more than 33 million fake or duplicate LPG connections leading to savings of Rs 21,672 crore in the two financial years




business and finance

Congress raps Bachchan's presence in celebration

Cong hits out, citing actor's alleged involvement in Panama papers; BJP defends choice




business and finance

Suresh Prabhu: Two years of mixed performance

Cut to 2016 and the narrative has shifted to high-speed trains, Wi-Fi broadband services at stations and use of social media to improve passenger amenities




business and finance

Arun Jaitley: Keeping reform process on

Two years into the government's five-year mandate, Jaitley has proven to be one of its most reformist voices




business and finance

Modi Govt @ 2: A roller-coaster ride with civil society, academia and media

These two years have been about the Bharatiya Janata Party's (BJP's) civil society versus the others. Entrenching the first in the heart of policy making and atmosphere-building eco-systems has gone hand-in-hand with controlling the dissent of ...




business and finance

Report Card: Modi Government's signature schemes

Tracking the Modi government's signature initiatives and status report




business and finance

Pro-business or aam aadmi: Modi government's tough balancing act

That's one lesson Modi ship's internalised from Vajpayee's exit, that pro-market can proceed if it can be marketed as pro-poor




business and finance

Narendra Modi: Governance and that Hindutva image

Modi seems to prefer that Hindu strongman image remain tucked in reserve, to only come when called; life's been more complicated




business and finance

Corporate India runs at two speeds

India Inc: Looking forward to a stimulus




business and finance

CEO Poll: Modi govt meets expectations of India Inc on reforms

Centre should build consensus on GST Bill. say CEOs




business and finance

Modi to address rally in UP; BJP plans outreach programme on two-year rule

The party on Wednesday released seven handouts on the government's achievements in the past two years in various fields




business and finance

Two years of Narendra Modi's foreign policy: more misses than hits

Two years of Modi's foreign policy can be best remembered for its flip-flops on Pakistan and the PM's blockbuster speeches to delirious non-resident communities and the grand receptions he has received in several countries




business and finance

Modi government a failure on many fronts, says Shiv Sena on anniversary

Sena also took a dig at the Prime Minister over his frequent foreign trips




business and finance

Two years of Modi government: What kind of celebrations are on the cards?

From rallies, press conferences in over 150 cities to holding a star-studded evening, a look at what the fortnight-long celebrations will have




business and finance

NDA has failed in key areas like economy: Muniyappa

The former union minister said "only achievement" of NDA govt was changing names of UPA schemes