Speech systems will continue to get more conversational with AI advances.

The insights come faster and are more comprehensive

How generative (and other types of) artificial intelligence is impacting five important sectors.

AI makes synthetic speech sound more realistic than ever?and therein lies the danger.

How companies can help users feel safe by better securing voice assistant data.

TrueFan is a true fan of Resemble AI's TTS

Voice brings accuracy and speed to Henry Schein's operations.

Golden Nugget is handling customer calls with PolyAI virtual assistants.

WellSpan Health delivers exceptional provider and patient experience with Nuance DAX Copilot

Voice documentation powers Lynch & Lynch's growth.

A look at how speech technology solved real-world problems in seven industry sectors.

Verint Speech Analytics saves money for Premier Bankcard.

Republic Services hauls in employee improvements with speech analytics.

Mobile voice interface development requires a clear objective with a lot of customer insight.

AI innovations mean interaction analytics can provide more actionable insights.

Voiceitt, an Israeli provider of speech recognition for nonstandard speech, seeks to disrupt the voice accessibility market.

The company is building toward a vision of a voice commerce ecosystem that enables consumers to access goods and services through natural conversation.

Boston-based Sonde Health has positioned itself as a leader in voice-based health monitoring, and the U.S. military has taken notice.

Thanks to this Palo Alto, Calif.-based provider of real-time speech understanding technology, agents have a choice in how they're heard and can proudly hold on to their unique voice characteristics.

PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers.

in yet another groundbreaking move, the San Francisco-based company gave ChatGPT a voice last September.

Cars are becoming better listeners, and one company driving that change is Israeli startup Kardome, whose system can reportedly capture and identify up to six speakers in three seat rows.

The company's first product, AI Dubbing, enables users to automatically translate any speech into up to 20 other languages while maintaining the original speakers' voice qualities.

AI software company Capacity has been on an acquisition spree over the past year or so, grabbing up a number of fairly prominent speech technology vendors to expand its contact center capabilities.

Speech technologies have typically had a hard time understanding jargon, abbreviations, and acronyms, but Israeli startup aiOla is changing all that.

Artificial intelligence is now integral to speech technology, a fact reflected by our winning vendors.

Dan Bodner, Verint chairman and CEO, sat down for a far-reaching interview with DestinationCRM.com during the Verint Engage 2024 conference in Orlando, Fla., answering questions on everything from the growth and future of the company to the outlook for the contact center industry. (Featured on DestinationCRM.com.)

Customers show a preference for helping themselves when self-service apps are up to it.

With voice data, companies must strike a delicate balance between maintaining privacy and ensuring security.?

As technology-driven trickery becomes harder to detect, intent looms large.

The software giant is hard at work bringing voice features to more PCs.

Plan for both the short term and the long term.

As conversational assistants proliferate, they'll become harder to discover.

Their efforts in the past year have left an indelible mark on the entire speech industry, brought the technology to new heights and new markets, and generated a lot of buzz along the way.

You need speech-to-text outputs that are reliable for business use, not just technically accurate.

New research has expanded the use cases and the types of medical conditions that voice biomarker technology can address.

Translation apps can help retirees adjust to new surroundings.

Quantum computing is making a resurgence, and speech tools could be beneficiaries.

Here's how to ensure these tools can be used in mission-critical applications

Users tend to anthropomorphize speech systems in sometimes surprising ways.

Technology is improving speech's ability to hear what is necessary.

Exploring quantum computing's expected impact on the speech technology market.

Integrating voice technology, conversational AI, and CRM systems can vastly improve the customer journey. (Featured on DestinationCRM.com.)

Ultra-low latency voice AI technology, which can generate speech in just 25 milliseconds, could transform human-machine interaction across industries while potentially reducing screen time and making digital interactions more natural.

Speakly AI's conversational intelligence solutions have been certified for data security.

The "Machete" star voices a new AI assistant.

Taco Bell is looking to add AI voice ordering to hundreds of U.S. drive-thru locations this year.

Evolve Business Intelligence valued the voice recognition market at $9.7 billion last year.

Verified Market Reports expects the North American voice recognition systems market to grow by 17.2 percent through 2025.

Dutch startup Speaksee has raised more than $1.1 million to further develop its captioning apps and fuel its international expansion.