Services that have been automated include issuance of health & general insurance policies, RE-KYC, nomination facility, and online bill payment.

The Series A round was led by RTP Global while YourNest and Omidyar Network India, an investment firm focused on impact, also participated, along with Global Brain, Blume Founders Fund, Alteria Capital, Stride Ventures, Stride One and 9 Unicorns.

Cloud Compute is our latest cloud based data centre service allowing you to self-service and access cloud based infrastructure globally.It's all about choice and flexibility, building the service you need as for long as you need it. Setting up infrastructure that perfectly aligned, faster than ever with near instant provisioning times across private and public availability zones.

Asia Pacific, the Middle East and Africa (AMEA) have always been at the heart of world trade. Vibrant and dynamic, AMEA is a region with huge potential; its markets are driving growth around the world and are seen as important prospects for investment.

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist

Data Centres aren’t new, but how have they changed in recent years? What are some of the key trends in that regard?

A recent Gartner study offers some useful guidelines on how to choose an enterprise-level cloud storage provider. But don’t forget that providers need to work together effectively too.

There’s a growing phenomenon in CIOs’ lives, and it’s called Shadow IT: other departments like finance and marketing bypassing the IT department and buying their own technology.

The real-time economy requires instant processes in an increasing number of business functions.

Asia Pacific, the Middle East and Africa (AMEA) have always been at the heart of world trade. Vibrant and dynamic, AMEA is a region with huge potential.

At BT Global Services connections are our business. We are trusted by thousands of enterprises around the world, combining our global strength in networks, IT and innovation with local presence, expertise and delivery. Watch this video to find out how we can help you connect for a better future.

How do you turn a problem into an opportunity? When looking for innovative ways to increase the reach and impact of an annual global event, while reducing travel costs, Andres Bulto talked to BT.

It’s no longer enough to follow cybercrime trends and react to them. You need to be constantly monitoring and anticipating threats, because these days the stakes are simply too high not to.

A BT One Enterprise Cisco solution makes voice calls between the UK and India simple and immediate. In most cases they’re free of charge too. Best of all, the employees feel as one with the BT global team.

Desktop sharing features put everyone in the picture

Cisco unified communications give your teams the freedom to be productive from anywhere, on any device, with Cisco Jabber. Available as one of our Cisco cloud services or as an on-premises solution, Cisco Jabber lets you access presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing.Now you can find the right people, see if and how they are available, and collaborate using your preferred method.

Every year some of the world’s best young musicians would jet into London to audition for a bursary with the Southbank Sinfonia. Simon Over wanted to cut down on those thousands of air miles and hours in transit. He also didn’t want to miss out on youngsters who couldn’t afford the fare.

SASOL has adopted telepresence for collaboration between far-flung executives in Europe, North America and Africa. Running over the BT IP Connect global network it also enables federation with customers and suppliers. The solution’s earned Alec’s team a special recognition award from the CEO for bringing the company’s One SASOL philosophy and vision vibrantly to life

A BT cloud-based virtual contact centre helps Etihad deliver own-language service excellence to guests from 37 countries

Care isn’t just part of the name at GSK Nutritional Healthcare. It’s at the heart of its customer help lines. But Ashley Thomas knew that the company’s legacy telephone technology was becoming a bit of a hindrance. Keen to boost customer service with new technology, a review of the market led Ashley to BT Cloud Contact

An infrastructure offering high levels of quality and flexibility was required as a platform for a new system. Buying or renting new servers – and connecting and configuring them in short timescales – would be an expensive and challenging task. The IMV technical team turned to BT and asked whether it would be possible to set up the system in a virtual environment .

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.

The survey, gathered insights from 200 senior executives and CXOs, reveals that sectors such as cybersecurity, healthcare, and artificial intelligence could witness unprecedented advancements through quantum computing.

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations

The survey indicates that 57% of CEOs believe stakeholder expectations on ESG are evolving faster than they can adjust their strategies, with more than half concerned that inadequate climate adaptation could negatively impact growth in the short to medium term.

A new survey of over 500 HR professionals, titled "HR Report on AI: Insights on HR’s Readiness and Risk Management" reveals that while 63% are concerned about data privacy and security related to AI, 40% of organisations lack clear policies governing its use. This highlights a critical need for HR to establish guidelines and training for responsible AI adoption to mitigate risks and leverage its potential benefits.

The Bangalore-based firm, backed by investors such as Peak XV Partners and Lightspeed India Partners, has held talks with investment banks to help prepare for a potential IPO in Mumbai next year, as per sources.

India is leading in Artificial Intelligence (AI) adoption, according to new research by Boston Consulting Group (BCG), which pegged that 30 per cent of Indian companies are maximizing value through the use of such emerging technology.

The maker of SN40L reconfigurable dataflow unit (RDU) chip has positioned itself as a power-efficient alternative meant for better inferencing speed and accuracy as compared to Nvidia GPUs. Backed by investors like SoftBank, Blackrock, Intel Capital, GV, Walden International, Temasek and GIC, the AI chip maker is valued at $5.1 billion and serves customers like Saudi Aramco, Accenture and Analog Devices.

The country's leading search engine company is among tech firms shifting their focus to the commercialisation of large language model (LLM) applications after nearly two years of heavy investment in research and development in models that they tout as alternatives to OpenAI's GPT.

CtrlS will offer connectivity through two dedicated 100G Partner ports.

By adjusting global cybersecurity tools and strategies to fit Indian requirements, distributors help companies of all sizes -- small businesses to large corporations -- adopt security solutions that are practical, effective, and scaled appropriately for their environments.

"In 2025, Indian chief information officers (CIOs) will start allocating budgets for generative AI (GenAI) beyond initial proof-of-concept projects," said Naveen Mishra, VP Analyst at Gartner.

"Every other telco will have to follow this new wave," SoftBank Group CEO Masayoshi Son said at an AI event where he was speaking alongside Nvidia CEO Jensen Huang.

AWS said researchers from Carnegie Mellon University and the University of California, Berkeley, are taking part in the program. The company plans to make 40,000 of the first-generation Trainium chips available for the program.

On Tuesday. Etsy was founded in 2005 as a platform exclusively for handmade goods - though that claim has long been scrutinised.

With AI-driven transformation, India is projected to increase its workforce from 423.73 million in 2023 to 457.62 million by 2028, a net gain of 33.89 million workers, according to a report on Wednesday.

Google's head of research, Yossi Matias, emphasizes the enduring importance of coding skills in an AI-driven world. While acknowledging AI's growing role in software development, Matias argues that basic coding knowledge is crucial for understanding and leveraging AI's potential. He compares coding to math, suggesting that both are fundamental for navigating an increasingly tech-reliant society.

Prashant Kumar on Tuesday said the security arrangements at the Mahakumbh Mela will be equipped with advanced technology, including the use of Artificial Intelligence (AI). After a review meeting on preparations for the Mahakumbh Mela with Chief Secretary Manoj Kumar Singh, the DGP told reporters, "Our control room will have data of around 1 million suspicious individuals, and we will closely monitor all types of anti-social elements."

In this exclusive interview with ETCIO, Derek Gittoes, Vice President of Supply Chain Management Product Strategy at Oracle, shares valuable insights into the current trends shaping the future of supply chain management.

India's digital economy is booming, with fintech driving digital payments and e-markets expanding rapidly. Deputy Governor of Reserve Bank of India, Michael Debabrata Patra, stated that the digital economy currently makes up a tenth of India's GDP and is projected to reach a fifth by 2026.

The government of Assam is planning to pass a law that will require residents in the city of Guwahati to have closed-circuit television (CCTV) cameras installed in their homes and in apartments. The purpose of this law is to help the police detect crime, similar to the system in Hyderabad. The police also decided at a review meeting that family members of police personnel killed in terror attacks will be given government jobs.

Tech giant Apple is reportedly working on a new version of its Apple Store application which will offer an augmented reality (AR) shopping feature on iPhone.

The No.1 cryptocurrency has clocked a 26% gain in January, leaping 22% in the past week alone, breaking back above the $20,000 level and putting in on course for its best month since October 2021 - just before the Big Crypto Crash.

Millions of adolescents in Bangladesh will be able to access health information and services through two online portals launched at the National Adolescent Health Conference.

Previously, users were able to access Apple TV without needing any other Apple hardware. Users were allowed to set up the Apple TV, install apps, and make purchases completely independently. Sometimes users needed a web browser on a PC to perform the typical Apple ID management duties (if its necessary).

Beginning with iOS 16.3, the security feature will allow users to enable end-to-end encryption for a variety of additional iCloud data categories, including Photos, Notes, Voice Memos, Messages backups, device backups, and more, reports MacRumors.

The companies called EU to take “urgent” action to end “Apple's abusive behaviours.” A new Digital Markets Act has been passed by the EU and the companies said that the “EU has the opportunity to take the lead, but it must act fast, as every day that passes is a loss for innovation and for the welfare of European consumers.”

OpenAI took the internet by storm as its AI chatbot ChatGPT wowed people with its ability to formulate detailed and human-like answers on a wide range of subjects in a few seconds.

Navigate to the "Mark as important" button which is present beneath the compose box and select either the "Important" or "Urgent" option depending on the level of attention the message requires.