pro

Archive Webinar - Webcast - Resolve Employee Performance Issues – <i>How to Implement a Management Process That Works!</i>

This webcast was recorded on May 15, 2007

Do you manage one or more employees? Do you require the skills to actually resolve performance issues and effectively manage difficult situations? Are you looking for practical, hands-on tools and techniques to help you implement a performance management system that works? If you've answered yes to any of these questions, you need to purchase Resolve Employee Performance Issues: How to Implement a Management Process That Works!

Agenda

  • Accurately identify sources of performance issues
  • Implement an effective performance management process
  • Develop performance objectives and goals for individual employees
  • Conduct successful performance reviews
  • Create personal development plans
  • Respond effectively to difficult situations

Format  
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

 

The Speaker  
Michelle Chambers, MEd, CHRP, CTDP, has over 18 years of proven and successful management, leadership and consulting experience, including work with three of Canada's top 50 employers. Prior to establishing her organizational learning and development practice, she was responsible nationally for leadership and management development for Telus Mobility/Clearnet Communications. She has also held senior consulting and management roles with Royal Bank of Canada, Parke-Davis Pharmaceuticals and General Motors of Canada.

Michelle works collaboratively with her clients to create sustainable change and to inspire and ultimately increase individual and an organization's effectiveness. Her work with clients has resulted in increased sales revenue; increased employee retention; decreased turnover of staff; increased work satisfaction and performance; decreased operating-costs; and enhanced capabilities for individuals, teams, and organizations. Furthermore, communication skills have been enhanced, leadership has become more focused, and employees have become more engaged.

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Archive Webinar - Engage the Generations - How to evaluate, improve, and maintain employee engagement across your multi-generational workforce

This webcast was recorded on March 25, 2008

Employee engagement is a real challenge in today's multi-generational organization, including yours. As an HR professional you must take employee engagement to the next level. A multi-generational engagement program that fits your organizational needs is critical. Achieve higher productivity, motivation, and retention by understanding, developing and maintaining employee engagement in the new workforce. Purchase this archived webinar and gain the essential tools and practical strategies required to understand your organization's generational mix, develop a multi-generational engagement program, and implement your program effectively.

Agenda 

  • Understand and define the different generations in your organization
  • Engage each of the four generations
  • Identify the influencers of engagement of your organization's generational mix
  • Evaluate existing HR practices for engagement across the generations in your organization
  • Jump-start engagement across different generations by tailoring your HR strategies to your company's generational mix
  • Present the case for a multi-generational employee engagement program

 

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions

The Speaker
Barbara Adams, CHRP, BA, is a senior business executive with over 20 years' experience within the human resources field. As Managing Director of HR architects, she provides business consulting mainly in the creative implementation of human resources strategies, objectives, and processes; the facilitation of strategic planning, workshops, and management retreats; and the design of people-oriented workplace practices. She also provides ongoing human resources consulting on a contract basis.

Previously the Vice-President of Human Resources for one of the 50 best employers in Canada, Barbara is a Certified Human Resources Professional, a Certified Chief Executive, a Certified Compensation Professional and holds a BA in Business Administration (Entrepreneurial Leadership). She is past Chair of the Fraser Valley Advisory Council for the BC Human Resources Management Association, instructor of Human Resources Management for Langara College in the Business Administration Certificate Program, and instructor of Operating the Small Business in the Small Business Management Certificate Program.

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Archive Webinar - Webcast - Improve Workplace Performance through Effective Coaching and Communication

This webcast was recorded on November 16, 2006

Want to transform your employee unit into a high-performance team? It's been proven time and time again that when you use effective coaching and communication strategies, you can easily motivate your employees to reach higher levels of productivity. Improve Workplace Performance Through Effective Coaching and Communication is loaded with tips on how to motivate your employees and improve the dynamics of your team.

Agenda

  • Discover key strategies to boost employee motivation
  • Pinpoint the major roadblocks to successful teamwork
  • Identify strategies to overcome these roadblocks
  • Understand the "hows" of effective communication
  • Avoid pitfalls of poor communication habits
  • Encourage your team members to maximize their work performance by utilizing five key coaching skills
  • Make the connection between dedicated coaching and return on investment

Format
Participate right from your desk or office. All you need is an Internet connection and a sound card.

This archived webinar will include:

  • PowerPoint presentation with slides
  • Speaker and facilitator voice-over presenting the slides and answering pre-recorded questions.

The Speaker
Tammy Dewar, PhD, has been a coach for organizational leaders since 1996, with over 20 years' experience designing and delivering leadership and learning solutions. She will provide you with practical knowledge and step-by-step guidance to help you successfully coach your team, boost employee morale, facilitate effective communication, and drive higher performance.

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Handbook of Assistance Programs for non-profit organizations

Government assistance programs are available to help you grow your organization…

Federal and provincial governments have established several hundred programs offering assistance to help private non-profit organizations fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with almost 2000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs,grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many non-profit organizations at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's almost 2000 programs for NPO that you can search for:

  • Native affairs
  • Agriculture & agri-food
  • Assistance to the deprived & disaster stricken
  • Arts & culture
  • Development & economic growth
  • Education & professional training
  • Environment & ecology
  • Housing
  • Infrastructures & transport
  • Research & innovation
  • Health & social services
  • Tourism, recration & sport

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A few words from our subscribers:

« The Handbook of Assistance Programs is a comprehensive reference tool that responds to most information requests from our library users. They really appreciate it »
Nicole Lemieux
LIBRARIAN

« I am very satisfied with this subscription, the content is generous and the update service is very useful.. »
Louise Giasson
ENTREPRENEUR<

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Your Employment Standards Questions Answered - Federal and Provincial Guidance, 6th Edition


Your Employment Standard Questions Answered - Federal and Provincial Guidance, 6th Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition at your fingertips.

With a clear index and detailed tables of contents for each chapter to easily point you to the appropriate section, as well as a straightforward question-and-answer format, this concise reference fits neatly into your busy day.

Covering legislation from all 14 jurisdictions in Canada, this book is intended for employers, human resources professionals, employees, consultants and all those concerned with the employment relationship. While principles underlying employment and human rights law are standard across the country, the details vary a great deal. You'll find this new edition of Your Employment Standards Questions Answered – Federal and Provincial Guidance, 6th Edition more useful than ever.

Table of Contents:

  • Defining and Regulating the Employment Relationship
  • Minimum Age of Employment
  • Minimum Wages and Call-In Pay
  • Hours of Work and Overtime Pay
  • Statutory Holidays
  • Vacations with Pay
  • Leaves of Absence
  • Payment of Wages
  • Personnel Records
  • Termination of Employment
  • Wrongful Dismissal
  • Discrimination in Employment
  • Harassment at Work
  • Equal Pay and Pay Equity
  • Employment Equity
  • Enforcement of Employment Standards

Authors:

Full Article

pro

The Professional's Diary 2015

Here's introducing our newest edition of The Professional's Diary 2015; your #1 professional 12-month calendar and Canadian business reference book! 

ABOUT THE BOOK:

It is a quality bound weekly professional planner with two major divisions: A calendar and a unique 100-page Canadian business reference section. The calendar division combines an appointment calendar and a month-at-a-glance section to provide an overview of each individual month. The reference section includes financial, tax, human resources tables and charts, and other valuable information relevant to tax, legal and business professionals. It also includes special sections on retirement planning and director’s liability.

This sleek, professional, easy-to-carry calendar also includes 2015 content covering the following:

  • Accounting/Taxation  
  • Worksheet
  • Human Resources/Legal 
  • General
  • Commentary 
  • Directories

Features:

  • Calendar, 12-month (January - December) 
  • Page size: 8 1/4" x 10 1/4" 
  • One week per two-page spread including a To-Do section 
  • Half-hourly weekday appointments from 7:30am to 7:00pm 
  • Telephone/address pages 
  • Two ribbon bookmarks


WHAT'S NEW THIS YEAR?

New tables!
  • Reporting Requirements Table: Identifies major payroll reports required to submit to various government agencies.
  • Data Related to the Calculation of Contributions and Benefits in 2014 Table (CPP)
  • Data Related to the Calculation of Contributions and Benefits in 2014 Table (QPP)

Recent tax changes for 2014/2015:

  • Capital tax rates and exemptions. 
  • Personal tax credit rates and individual income tax table, and 
  • Federal and provincial corporate tax rates. 

Recent developments in employment standards legislation:

  • Commentary regarding employment and human rights, and 
  • Information charts regarding minimum wage rates, hours of work, statutory holidays, leaves of absence, and vacation pay. 
Pension and retirement information for 2014/2015:

  • RRSP, CPP, QPP, and Old Age Security information charts, and 
  • If you would like more details about this product, or would like to order a copy online, please click here.




pro

Handbook of Assistance Programs for Private Enterprises

Government assistance programs are available to help you grow your business…

Federal and provincial governments have established several hundred programs offering assistance to help private enterprises fund their activities and special projects. With the Handbook of Assistance Programs from Wolters Kluwer, it will be easy for you to match your financial needs with more than 1000 assistance programs. It’s a comprehensive reference source that help simplify and speed up the process of researching available government assistance:

  • Complete directory of assistance programs, grants, loans and general information tells you what is available, and from which agencies.
  • Scope, nature, eligibility requirements of each program and where/how to apply.
  • Convenient category division structure enables you to find federal and provincial programs fast.
  • Keep abreast of current activities and changing programs…

Federal and provincial governments understand that many private enterprises at one time or another will need some type of assistance, either financial or consultative, in order to move faster, operate smarter or expand more quickly. So they have established a variety of government assistance programs to help organizations like yours research, develop, manufacture and sell products and services domestically and abroad. It's more than 1000 programs for private enterprises that you can search for:

  • Native Affairs
  • Agriculture & agri-food
  • Arts & culture
  • Marketing & tourism
  • Environment & energy
  • Industrial & manufacturing production
  • Professional development
  • SME special programs
  • SR&ED / IT
  • Transport, infrastructures & construction

Get 6 updates per year...

Because government assistance programs are rapidly changing, with new ones being added and older ones deleted, the Handbook of Assistance Programs is designed in a practical format that allows for updates every two months.

A

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Calculating Lost Labor Productivity in Construction Claims

Published: October 2012


Calculating Lost Labor Productivity in Construction Claims demonstrates how to plan for increased labor costs and minimize the risks; identify the causes of the cost overrun; introduce appropriate evidence of lost labor productivity to establish damages; and resolve disputes through prior agreement. Case law support for awards and denials of compensation for each type of claim is analyzed, along with the studies or techniques used to prove damages. You will understand how to quickly and easily compute lost labor productivity caused by a variety of factors.

This book offers easy-to-read sample charts and graphs and applies various empirical and academic studies and models. You also get analysis of productivity losses from the Department of Labor, Construction Industry Institute, NECA and more.

Table of Contents:

  • Chapter 1: Labor Productivity Defined
  • Chapter 2: Overtime and Shift Work
  • Chapter 3: Acceleration
  • Chapter 4: The Effect of Change Orders on Productivity
  • Chapter 5: Productivity Losses Related to Weather
  • Chapter 6: Experience Curves
  • Chapter 7: Project Characteristics That Affect Labor
  • Chapter 8: Project Management Impacts on Productivity
  • Chapter 9: Nonwage Labor Cost
  • Chapter 10: Measuring Productivity
  • Chapter 11: Predicting Labor Productivity Losses
  • Chapter 12: Presentation of Productivity Analysis
  • Appendix
  • Table of cases

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Your Employment Standards Questions Answered - Federal and Provincial Guidance, 3rd Edition

If you're looking for answers to the many employment standards questions you come across every day, you need Your Employment Standards Questions Answered – Federal and Provincial Guidance at your fingertips. Now there is one definitive source to answer all your employment standards questions.

Topics covered: dd

  • Minimum age of employment
  • Minimum wages and call-in pay
  • Hours of work and overtime pay
  • Statutory holidays
  • Vacations with pay
  • Leaves of absence
  • Payment of wages
  • Personnel records
  • Termination of employment
  • Wrongful dismissal
  • Discrimination in employment
  • Harassment at work
  • Equal pay
  • Employment equity
  • Enforcement of employment standards

Why waste your valuable time scrolling through confusing government web sites or shuffling through piles of outdated print materials when you can find all the answers in one convenient place? With a clear index to easily point you to the appropriate section, and a straightforward question and answer format, this concise reference fits neatly into your busy day. Plus, the book is created by CCH, a company that professionals like yourself have trusted for years to provide accurate and reliable information.

New in This Edition
Our recent improvements make Your Employment Standards Questions Answered – Federal and Provincial Guidance more useful than ever:

  • Legislation updated to June 30, 2008
  • New chapter on enforcement of employment standards that reflects the increase in class actions with respect to employment standards such as overtime pay
  • Recent court rulings added
  • Personal data protection sections rewritten to include new privacy legislation
  • Provincial sections updated where needed, including Ontario's new rules on hours of work and Manitoba's sweeping revisions to the hours of work and overtime laws

If you would like more details about this product, or would like to order a copy online, please click here.




pro

eBook: HR Answers Now - Pensions, Benefits, and Payroll Processing, 5th Edition

Summary of this eBook

In periods of fluctuating economies and rapidly changing workforces, Pensions and Benefits take on an added importance. In the section on Pensions you will have access to an extensive review of pension legislation and requirements, funding guidelines, and taxation as well as other critical information necessary to help you manage your portfolio through these challenging times. The section on Benefits will guide you through the multitude of choices available, including flex plans and non-traditional benefits, and discuss how each can be used to provide additional value or cost control. In Payroll Processing, you will find an effective, easy-to-navigate reference guide for all your payroll needs.

This eBook has three sections:

  • Pensions
  • Benefits
  • Payroll Processing

About the Authors

Neil Cohen obtained his LL.B. from the University of Western Ontario and was called to the Bar in 1996. He has extensive experience as a research lawyer and writer in the human resources field. He previously worked as a research lawyer with a major consulting firm, and as the Senior Editor of the CCH publication the Canadian Employment Benefits and Pension Guide. Neil is the current editor of the CCH publication PENFACTS: A Guide to Pensions in Canada.

Theo Anne Opie, LL.B. received her LL.B. from the University of Windsor and is a member of the Law Society of Upper Canada. She specializes in the areas of Payroll, Human Resources, and Employment Standards law. She has written for such CCH products as the Canadian Labour Law Reporter, Labour Notes, PaySource, and Tax Topics.

 

 

 



What's an eBook?

 

 An eBook is a digital version of a conventional printed book. Perfect for your PC desktop, you’ll be able to access answers to tough HR issues quickly and easily. Portable, bring them with you on a laptop wherever your business may take you.

Adobe Di

If you would like more details about this product, or would like to order a copy online, please click here.




pro

Archived Webinar - How to Become an Effective Problem Solver


"Today's session was extremely informative and useful in the workplace."

- Kate Boyd, Webinar Participant

"Today's session was great! I've read Mr. Hurson's book, Think Better, and this session provided a very helpful overview of how to put his methodolgy on problem solving into practice!"
- Janice Parker, Webinar Participant



Webinar information current as of June 18, 2009

In a difficult economic climate when organizations are forced to make the most of limited resources, innovative and productive thinking become important elements of a company’s success. The individual nature of each problem makes it a challenge to re-create a decision making process that has proven successful. There are, however, important strategic elements that cannot be overlooked when approaching a problem. This archived webinar will introduce you to a less subjective approach to problem solving that creates a solid framework for the execution of consistently sound business solutions.

Learn how to:

  • Understand a valuable approach to accurately defining and assessing the right problem to be solved
  • Use an effective balance of creative and critical thinking skills in generating meaningful ideas
  • Use the necessary tools needed to establish useful decision making criteria for any problem
  • Understand the importance of considering all possible solutions and avoiding binary thinking patterns
  • Be able to determine which ideas or courses of action should be considered for implementation, while remaining mindful of important resource requirements

Speaker

Tim Hurson
Author of “Think Better” (Mcgraw Hill, NY), named one of the Ten Best Business Books of 2008 by the Globe & Mail; Tim Hurson is an international pioneer in developing and presenting the principles of productive thinking. He has worked, lectured, and coached clients in 29 countries on six continents. He has spent over 30 years transforming products, workplaces and marketing programs. Now he helps to transform minds and companie

If you would like more details about this product, or would like to order a copy online, please click here.




pro

The eight roles of the medical teacher : the purpose and functions of a teacher in the healthcare professions / Ronald M. Harden, Pat Lilley ; foreword by John Norcini

Harden, Ronald M., author




pro

Overview of Aboriginal and Torres Strait Islander health status, 2017 / production editor, Jane Burns ; production coordinator, Christine Potter ; executive editor, Neil Drew ; contributing authors 2018, Anomie [and 13 others]




pro

Exercises in diagnostic radiology : chest, abdomen, bone, and clinical skills : a problem-based text / Judith Korek Amorosa, Robert A. Novelline, Lucy Frank Squire

Amorosa, Judith




pro

Pet-to-man travelling staphylococci : a world in progress / edited by Vincenzo Savini




pro

Atlas of hematopathology : morphology, immunophenotype, cytogenetics, and molecular approaches / Faramarz Naeim ... [et al.]




pro

Casarett and Doull's toxicology : the basic science of poisons / editor, Curtis D. Klaassen, PhD, DABT, ATS, FAASLD, University Distinguished Professor and Chair (Retired), Department of Pharmacology, Toxicology and Therapeutics, School of Medicine, U




pro

Mosby's diagnostic and laboratory test reference / Kathleen Deska Pagana, PhD, RN (Professor Emeritus, Department of Nursing, Lycoming College, Williamsport, Pennsylvania, President, Pagana Keynotes & Presentations, http://www.KathleenPagana.com),

Pagana, Kathleen Deska, 1952- author




pro

Ecology and prevention of Lyme borreliosis / edited by Marieta A.H. Braks, Sipke E. van Wieren, Willem Takken and Hein Sprong




pro

Tietz textbook of clinical chemistry and molecular diagnostics / [edited by] Nader Rifai, PhD, (Professor of Pathology, Harvard Medical School, Louis Jospeh Gay-Lussac Chair of Laboratory Medicine, Director of Clinical Chemistry, Boston Children's Hos




pro

Ethical practice for health professionals / edited by Heather Freegard and Lyn Isted

Buchanan, Angus, author




pro

Pharmacology for health professionals / Bronwen Bryant, Kathleen Knights, Shaunagh Darroch, Andrew Rowland

Bryant, Bronwen




pro

Pathways to pregnancy & parturition / P.L. Senger, Ph. D., emeritus professor, Washington State University

Senger, P. L. (Phillip L.), author




pro

Linné & Ringsrud's clinical laboratory science : concepts, procedures, and clinical applications

Turgeon, Mary Louise, author




pro

Hemoglobin : insights into protein structure, function, and evolution / Jay F. Storz (Professor, School of Biological Sciences, University of Nebraska)

Storz, Jay F., author




pro

Communication skills for the health care professional : context, concepts, practice, and evidence / Gwen van Servellen

Van Servellen, Gwen, 1942- author




pro

Professional guide to pathophysiology / Clinical Editor, Laura M. Willis




pro

Provision of assistive technology under the NDIS / Joint Standing Committee on the National Disability Insurance Scheme

Australia. Parliament. Joint Standing Committee on the National Disability Insurance Scheme




pro

Creative arts and play therapy for attachment problems / edited by Cathy A. Malchiodi, David A. Crenshaw

Malchiodi, Cathy A




pro

Social marketing and public health : theory and practice / edited by Jeff French, CEO, Strategic Social Marketing, Visiting Professor, Brighton University Business School, and Fellow, King's College, University of London, UK




pro

All-in-one nursing care planning resource : medical-surgical, pediatric, maternity, and psychiatric-mental health / Pamela L. Swearingen, RN, Special Project Editor, Grand Rapids, Minnesota, Jacqueline D. Wright, RNC-OB, MSN, C-EFM, IBCLC, Professor of Nu




pro

Mental health across cultures : a practical guide for health professionals / Jill Benson and Jill Thistlethwaite ; foreword by Michael Kidd

Benson, Jill




pro

Atlas of cytopathology : a pattern based approach / Christopher J. VandenBussche, Erika F. Rodriguez, Derek B. Allison, M. Lisa Zhang

VandenBussche, Christopher J., author




pro

Time frequency and wavelets in biomedical signal processing / edited by Metin Akay




pro

Transitions in nursing : preparing for professional practice / edited by Professor Esther Chang, Professor John Daly




pro

Abnormal psychology : an integrative approach / David H. Barlow, Boston University, V. Mark Durand, University of South Florida-St. Petersburg, Stefan G. Hofmann, Boston University

Barlow, David H., author




pro

Applied pathophysiology : a conceptual approach to the mechanisms of disease / Carie A. Braun, Cindy M. Anderson

Braun, Carie Ann, author




pro

Essential epidemiology : an introduction for students and health professionals / Penelope Webb, Chris Bain, Andrew Page

Webb, Penny, 1963- author




pro

Sonia says BJP failed to deliver on poll promises



  • DO NOT USE Punjab and Haryana
  • India

pro

BJP, INLD only trying to grab power, won’t keep promises: Sonia Gandhi



  • DO NOT USE Punjab and Haryana
  • India

pro

New Haryana govt to probe ‘land scams’



  • DO NOT USE Punjab and Haryana
  • India

pro

Punjab govt approaches Centre seeking release of terrorists



  • DO NOT USE Punjab and Haryana
  • India

pro

Sirsa Dera castration case: HC refuses to stay CBI probe into allegations



  • DO NOT USE Punjab and Haryana
  • India

pro

Haryana Anganwadi workers’ recruitment: After HC slams ‘shoddy probe’, cops start re-investigation



  • DO NOT USE Punjab and Haryana
  • India

pro

Pro-Khalistan slogans raised during Punjab CM Parkash Singh Badal’s function



  • DO NOT USE Punjab and Haryana
  • India

pro

Gurdaspur attack: Centre and state govt conducting ‘parallel’ probe in the case, says Punjab CM Badal



  • DO NOT USE Punjab and Haryana
  • India

pro

Gidderbaha: IYC protests ‘fake’ FIRs against Congress workers



  • DO NOT USE Punjab and Haryana
  • India

pro

CPS Inderbir Bolaria’s ‘development’ claims: No project can start without our consent, says Sukhnir Singh Badal



  • DO NOT USE Punjab and Haryana
  • India

pro

Not proud of my celebrity status: AAP MP Bhagwant Mann



  • DO NOT USE Punjab and Haryana
  • India

pro

Villagers to protest illegal mining on September 15



  • DO NOT USE Punjab and Haryana
  • India