service

Small wind systems for rural energy services / Smail Khennas, Simon Dunnett and Hugh Piggott ; in association with ITDG Latin America and ITDG South Asia

Khennas, Smaïl




service

Dapsone exposure and Australian Vietnam service : mortality and cancer incidence / [E.J Wilson, K.W Horsley, R. van der Hoek]




service

Customer service : skills for success / Robert W. Lucas

Lucas, Robert W




service

Services marketing : text and cases / Steve Baron, Kim Harris, Toni Hilton

Baron, Steve (J. Steve)




service

Services marketing / William Chitty, Andrew Hughes, Steven D'Alessandro

Chitty, William




service

Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne

McDonald, Malcolm




service

Successful service operations management




service

Serving customers : global services marketing perspective / Raymond P. Fisk, Rebekah Russell-Bennett, Lloyd C. Harris; editors




service

Services marketing : an interactive approach / Raymond P. Fisk, Stephen J. Grove, Joby John

Fisk, Raymond P




service

"Service please" : the power and perils of customer service / by Barry Urquhart

Urquhart, Barry




service

Services marketing : an Asia-Pacific and Australian perspective / [Christopher H.] Lovelock, [Paul] Patterson, [Jochen] Wirtz

Lovelock, Christopher H, author




service

Value as a service : embracing the coming disruption / Rob Bernshteyn

Bernshteyn, Rob, author




service

Service design : 250 essential methods / Robert Curedale

Curedale, Robert, author




service

Service design : from insight to implementation / Andrew Polaine, Lavrans Løvlie, and Ben Reason

Polaine, Andrew, author




service

The service innovation handbook : action-oriented creative thinking toolkit for service organizations : templates, cases, capabilities / Lucy Kimbell

Kimbell, Lucy, author




service

An introduction to service design : designing the invisible / by Lara Penin

Penin, Lara, author




service

SiriusXM Just Made Podcasts and Other Music Services More Relevant

With the firing of Anthony Cumia from the Opie and Anthony Show, SiriusXM has started down a very dangerous path that could ultimately help other audio entertainment mediums gain traction from ex-SiriusXM subscribers.

In the early days of satellite, the concept was novel and engaging.

In the early days of satellite, the concept was novel and engaging.
complete article




service

What is New in Social Media Customer Service

I previously analyzed their 2013 report and their 2014 report and came to the same conclusion each year. Most companies still do not get social media as a customer service channel.

Six years ago, I did my own tiny social media study. That is back when the Starbucks Twitter profile said that some guy named Brad did the tweeting. Things are pretty much the same as even back then. (Except for Brad. I am not sure what happened to him.)

complete article




service

Try These New Customer Service Social Media Strategies

If you want better customer service -- and who doesn't? -- there are strategies, and there are social media strategies.

Like many consumers, Ryan James, has discovered the latter lately. When he needed to arrange a wheelchair for a recent flight from Budapest to Montreal, he skipped the phone just tweeted to Air Canada.

They were so responsive, says a James, college professor from Budapest. Problem solved.

complete article




service

Guaranteeing essential services : the benefits of a strong economy

Australia




service

Cross-cultural personal selling: agents' competences in international personal selling of services / Anna Antczak, Barbara A. Sypniewska

Online Resource




service

Retail worker politics, race and consumption in South Africa: shelved in the service economy / Bridget Kenny

Online Resource




service

Technology mediated service encounters / edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya, María de la O Hernández-López

Dewey Library - HF5718.T43 2019




service

Copyright eService Maintenance and Updates: July 6 - 7, 2019


The eCO Registration System will be offline for system maintenance from 10:00 PM EDT Saturday, July 6, 2019 until 3:00 PM EDT on Sunday, July 7, 2019.

We thank you for your patience and we apologize for any inconvenience.

 




service

Copyright eService Maintenance and Updates: July 19, 2019


The eCO Registration System will be offline on Friday, July 19th from 6:00 PM EDT until 11:00 PM EDT to accommodate eCO Registration System maintenance.

We thank you for your patience and we apologize for any inconvenience.

 




service

Copyright eService Maintenance and Updates: July 27 - 28, 2019


The eCO Registration System will be offline at 6:00 PM EDT Saturday, July 27, 2019 until 6:00 AM EDT on Sunday, July 28, 2019 to accommodate Pay.gov maintenance.

We thank you for your patience and we apologize for any inconvenience.

 




service

Copyright eService Maintenance and Updates: August 8 - 11, 2019


The eCO Registration System will be offline at 8:00 PM EDT Thursday, August 8, 2019 until 11:00 PM EDT on Sunday, August 11, 2019 for system maintenance.

We thank you for your patience and we apologize for any inconvenience.

 




service

New Handout on Services for Users with Disabilities

Stacey Ewing created a wonderful new handout on types of adaptive services we offer users here in Library West. If you have any free moments the next time you staff the InfoPoint, I encourage you to take a look at this guide.




service

Event-driven mobile financial information services [electronic resource] : design of an intraday decision support system / Jan Muntermann

[Germany] : Deutscher Universit̃ts-Verlag : 2007




service

Using a "Road Test" to Improve Human Services Programs

This webinar was for practitioners of human services programs, applied social science researchers, and anyone else interested in learning more about this analytic approach to managing program change.




service

Serving Medicaid Beneficiaries Who Need Long-Term Services and Supports: Better Outcomes at Lower Costs

In the past two decades, many federal and state Medicaid initiatives have been designed to rebalance the long-term services and supports (LTSS) system by increasing access to home and community-based services (HCBS) in order to reduce the use of expensive institutional care.




service

Developing Culturally Responsive Educators in Pre-Service Programs

This webinar explored how best to prepare educators to implement culturally responsive pedagogy, including and exploration of how programs train future teachers and school administrators and what changes programs may need to consider to effectively prepare these educators.




service

Mobile Web 2.0 : developing and delivering services to mobile devices / edited by Syed A. Ahson, Mohammad Ilyas




service

Big data -- BigData 2018 : 7th International Congress, held as part of the Services Conference Federation, SCF 2018, Seattle, WA, USA, June 25-30, 2018, proceedings / Francis Y.L. Chin, C.L. Philip Chen, Latifur Khan, Kisung Lee, Liang-Jie Zhang (eds.)

BigData (Congress) (7th : 2018 : Seattle, Wash.), author




service

New Study of Program for Noncustodial Parents Reveals Large Effect on Parents’ Level of Satisfaction with Child Support Services

Parents who participated in the Child Support Noncustodial Parent Employment Demonstration (CSPED) reported substantially higher levels of satisfaction with child support services compared with those who did not participate in the program.




service

Mathematica Partners with the Food and Nutrition Service and Boston Children’s Hospital at the APHA Annual Meeting and Expo

Mathematica researchers partnered with key clients and contributed to a number of projects that will be presented at the American Public Health Association’s Annual Meeting and Expo in Philadelphia from November 2 to 6.




service

Mathematica Supports the Centers for Medicare & Medicaid Services’s State Medicaid and Children’s Health Insurance Program Transformation and Innovation Milestones

Mathematica will showcase state Medicaid services and support for CMS projects to modernize data analytics for Medicaid and the Children’s Health Insurance Program at the National Association of Medicaid Directors fall conference.




service

Tourism marketing : quality and service management perspectives / [edited by] Eric Laws




service

When East meets West : cross-cultural variation in service encounter interactions / Thuy-Huong Truong

Truong, Thuy-Huong




service

Social Services Legislation Amendment (Cashless Debit Card Trial Expansion) Bill 2018 [Provisions] / The Senate, Community Affairs Legislation Committee

Australia. Parliament. Senate. Community Affairs Legislation Committee, author, issuing body




service

Report on the 2016-2017 annual reports of bodies established under the ASIC Act / Parliamentary Joint Committee on Corporations and Financial Services

Australia. Parliament. Joint Committee on Corporations and Financial Services, author, issuing body




service

Air Services Amendment Bill 2018 / The Senate, Rural and Regional Affairs and Transport Legislation Committee

Australia. Parliament. Senate. Rural and Regional Affairs and Transport Legislation Committee




service

Market readiness for provision of services under the NDIS / Joint Standing Committee on the National Disability Insurance Scheme

Australia. Parliament. Joint Standing Committee on the National Disability Insurance Scheme, author, issuing body




service

Options in adoption : understanding Western Australia's laws on adoption / Family and Children's Services




service

Digital and document examination / edited by Max M. Houck, PhD, FRSC (Managing Director, Forensic & Intelligence Services, LLC, St. Petersburg, FL, USA)




service

Intelligence Services Amendment (Enhanced Parliamentary Oversight of Intelligence Agencies) Bill 2018 / The Senate, Finance and Public Administration Legislation Committee

Australia. Parliament. Senate. Finance and Public Administration Legislation Committee, author, issuing body




service

Resolution of disputes with financial service providers within the justice system / The Senate Legal and Constitutional Affairs References Committee

Australia. Parliament. Senate. Legal and Constitutional Affairs References Committee, author, issuing body




service

Statutory oversight of the Australian Securities and Investments Commission, the Takeovers Panel and the Corporations Legislation : report No. 1 of the 45th Parliament / Parliamentary Joint Committee on Corporations and Financial Services

Australia. Parliament. Joint Committee on Corporations and Financial Services, author, issuing body




service

Report on the 2017–2018 annual reports of bodies established under the ASIC Act / Parliamentary Joint Committee on Corporations and Financial Services

Australia. Parliament. Joint Committee on Corporations and Financial Services, author, issuing body




service

Human Services Amendment (Photographic Identification and Fraud Prevention) Bill 2019 / The Senate, Community Affairs Legislation Committee

Australia. Parliament. Senate. Community Affairs Legislation Committee, author, issuing body