Aim/Purpose: This study investigates the factors that affect the post implementation success of a web-based learning management system at the University of Professional Studies, Accra (UPSA). Background: UPSA implemented an LMS to blend Web-based learning environment with the traditional methods of education to enable working students to acquire education. Methodology: An explanatory sequential mixed method was adopted, under the pragmatic paradigm, to investigate the level of acceptance of web-based learning by students. The effects of perceived usefulness, perceived ease of use, and other social factors were investigated. In all, 4500 final and third-year undergraduate students of UPSA made up the population. A sample size of 870 was used for this study. Contribution: This paper contributes to the body of knowledge by identifying the factors that hinder post-implementation of LMS at the tertiary level in Ghana and adds to the general literature available. Findings: The level of acceptance of LMS seems very low due to poor IT infrastructure, inadequate training, and the relevance of the system to quality lecture delivery. However, students’ intention to use LMS and the usefulness of LMS were perceived to be high, especially among students in higher levels. Recommendations for Practitioners: The authors recommend that IT infrastructure, especially reliable and fast internet connectivity, and adequate training should be provided. Recommendation for Researchers: Further research should be done to confirm if the provision of a more reliable internet system will boost students’ internet proficiency, which in turn will improve their utilisation of the LMS. Impact on Society: Help create awareness of schooling while pursuing a career and also improve interactions between students and lecturers. It will also improve enrolment and possibly reduce the cost of education in the long-run. Future Research: Researchers can look at the possibility of implementing total virtual learning systems at the tertiary level in Ghana.

Aim/Purpose: In this article, we provide a better solution to Webpage access prediction. In particularly, our core proposed approach is to increase accuracy and efficiency by reducing the sequence space with integration of PageRank into CPT+. Background: The problem of predicting the next page on a web site has become significant because of the non-stop growth of Internet in terms of the volume of contents and the mass of users. The webpage prediction is complex because we should consider multiple kinds of information such as the webpage name, the contents of the webpage, the user profile, the time between webpage visits, differences among users, and the time spent on a page or on each part of the page. Therefore, webpage access prediction draws substantial effort of the web mining research community in order to obtain valuable information and improve user experience as well. Methodology: CPT+ is a complex prediction algorithm that dramatically offers more accurate predictions than other state-of-the-art models. The integration of the importance of every particular page on a website (i.e., the PageRank) regarding to its associations with other pages into CPT+ model can improve the performance of the existing model. Contribution: In this paper, we propose an approach to reduce prediction space while improving accuracy through combining CPT+ and PageRank algorithms. Experimental results on several real datasets indicate the space reduced by up to between 15% and 30%. As a result, the run-time is quicker. Furthermore, the prediction accuracy is improved. It is convenient that researchers go on using CPT+ to predict Webpage access. Findings: Our experimental results indicate that PageRank algorithm is a good solution to improve CPT+ prediction. An amount of though approximately 15 % to 30% of redundant data is removed from datasets while improving the accuracy. Recommendations for Practitioners: The result of the article could be used in developing relevant applications such as Webpage and product recommendation systems. Recommendation for Researchers: The paper provides a prediction model that integrates CPT+ and PageRank algorithms to tackle the problem of complexity and accuracy. The model has been experimented against several real datasets in order to show its performance. Impact on Society: Given an improving model to predict Webpage access using in several fields such as e-learning, product recommendation, link prediction, and user behavior prediction, the society can enjoy a better experience and more efficient environment while surfing the Web. Future Research: We intend to further improve the accuracy of webpage access prediction by using the combination of CPT+ and other algorithms.

Empowered by and tethered to ubiquitous technologies, the current generation of youth yearns for opportunities to engage in self-expression and information sharing online with personal disclosure no longer governed by concepts of propriety and privacy. This raises issues about the unsafe online activities of teens and young adults. The following paper presents the findings of a study examining the social networking activities of undergraduate students and also highlights a program to increase awareness of the dangers and safe practices when using and communicating, via social media. According to the survey results, young adults practice risky social networking site (SNS) behaviors with most having experienced at least one negative consequence. Further, females were more likely than males to engage in oversharing as well as to have experienced negative consequences. Finally, results of a post-treatment survey found that a targeted program that includes flyers, posters, YouTube videos, handouts, and in-class information sessions conducted at a Mid-Atlantic Historically Black College or University (HBCU) increased student awareness of the dangers of social media as well as positively influenced students to practice more prudent online behaviors.

As a result of the rapid development of Information and Communication Technology (ICT) and the growing interest in Internet-based tools for language classroom, it has become a pressing need for educators to locate, evaluate and select the most appropriate language-learning digital resources that foster more communicative and meaningful learning processes. Hence, this paper describes a mixed research project that, on the first hand, aimed at proposing a Checklist for evaluating language websites built on the principles of the Communicative Approach, and on the second hand, sought to strengthen the teachers’ Knowing-how-to-do skill as part of their digital competence. To achieve these goals, a four-phase research procedure was followed that included reviewing relevant literature and administering qualitative and quantitative research methods to participants (i.e., language teachers, an expert in the Computer-Assisted Language Learning (CALL) field and a college professor) in order to gain insights into problematic issues and, thereafter, to contribute to the creation and validation of the Checklist model and the Study Guide. The findings revealed that: (a) evaluating language websites leads to the enhancement of the teachers’ practical skills and their knowledge of the technological language; and (b) having an assessment instrument allows educators to choose the materials that best meet their communicative teaching purposes.

Web portals have been used as information products to deliver personalized, feature-rich, and flexible information needs to Internet users. However, all portals are not equal. Most of them have relatively a small number of visitors, while a few capture the majority of surfers. This study seeks to uncover the factors that contribute the perceived quality of a general portal. Based on 21 factors derived from an extensive literature review on Information Product Quality (IPQ), web usage, and media use, an experimental study was conducted to identify the factors that are perceived by web portal users as most relevant. The literature categorizes quality factors of an information product in three dimensions: information, physical, and service. This experiment suggests a different clustering of factors: Content relevancy, Communication interactiveness, Information currency, and Instant gratification. The findings in this study will help developers find a more customer-oriented approach to developing high-traffic portals.

This research aims to suggest key design characteristics that are necessary for developing usable e-commerce websites in the Arab world. A comprehensive usability evaluation of four leading Arab e-commerce websites was conducted using the heuristic evaluation method. The results identified major and minor usability problems and major and minor good design characteristics on the selected websites. Based on the results, 51 key design characteristics were suggested. The recommended key design characteristics comprised two levels according to their priority: level one which includes mandatory key design characteristics and level two which includes supplementary design characteristics. The key design characteristics in each level were categorized under specific pages and areas that can be found on any e-commerce website. Such categorizations could direct website evaluators and designers to important pages and areas that should be considered to improve the overall usability of e-commerce websites. The results of this research are particularly important to developing countries which are still facing challenges that may affect the design and accessibility of usable and useful websites. These relate to low speed of accessing the Internet and a lack of website designers who have experience in customers’ needs and websites’ usable design characteristics.

In many cases, temporary websites may be simple, accessible solutions for knowledge management and dissemination of information. However, such sites may become outdated as the funding ends, but yet in many cases, still publicly available through the Internet. The issue of website sustainability is a relevant topic for all organizations that have websites. Website lifecycle, knowledge management, and website sustainability issues are discussed through a theoretical-based literature review. These issues are then summarized and used as lessons learned for the case study approach of this paper. The aim is to identify a solution to address a website’s life and longevity, post project. A practical case study assessment of the issue of project website sustainability is needed to address the website’s longevity—post project—as creation is often made through temporary endeavors. Recommendations for future project websites are made as the outcomes and results of this study and are expressed in the form of suggested practices for project website sustainability in future projects.

Aim/Purpose: Professional companies selling persuasive-communication services via the World Wide Web need to be exemplars of effective informing practices. Their credibility is at risk if their websites do not excel in marketing message and use of medium. Their unique brands need to be expressed through website technology and content, or they cannot compete successfully. Background: Compares marketing communication consultants’ websites with expert criteria. Methodology: Content analysis of 40 advertising agency websites. Contribution: Links an evaluation of advertising agency compliance with expert website criteria to established branding constructs. Findings: Most small advertising agencies could improve their brand reputations through better compliance with experts’ recommended website design and content criteria. Recommendations for Practitioners: A hierarchy of recommendations for practitioners is offered, addressing ease and importance. Impact on Society: Clarity and credibility of message and medium improve our ability to practice effective informing. Future Research: Explore online communications of specialized populations such as digital marketing experts.

This paper proposes an efficient solution for personalised web directories recommendation using fast FCM+DQN. At first, web directory usage file obtained from given dataset is fed into the accretion matrix computation module, where visitor chain matrix, visitor chain binary matrix, directory chain matrix and directory chain binary matrix are formulated. In this, directory grouping is accomplished based on fast FCM and matching among query and group is conducted based on Kumar Hassebrook and Kulczynski similarity. The user preferred directory is restored at this stage and at last, personalised web directories are recommended to the visitors by means of DQN. The proposed approach has received superior results with respect to maximum accuracy of 0.910, minimum mean squared error (MSE) of 0.0206 and root mean squared error (RMSE) of 0.144. Although the system offered magnificent outcomes, it failed to order web directories in the form of highly, medium and low interested directories.

A penalty awarded to West Ham during Erik ten Hag's final match in charge of Man Utd was a 'misread', according to refereeing boss Howard Webb.

MANY will have forgotten a speech by Prime Minister Datuk Seri Anwar Ibrahim last May, in which he called for more frequent dialogues between people of different faiths to build bridges across cultures and religions.

Last November, Anwar spoke on the importance of moral empowerment and how the values shared by two religions – Islam and Confucianism – can guide us towards more ethical paths.

The big lesson we can learn from Confucius is that relationships in the family should be a model for larger circles of relationship. From Islam, we learn that we need to organise ourselves into a unified citizenry to shape a new era of global ethical governance.

Anwar’s remarks are timely as Malaysia has sunk into a deep moral crisis, and everyone needs to realise that if this crisis stays unresolved, it will cripple our nation. It is the crisis of dishonesty.

Johan Jaafar, a renowned journalist, had written two years ago: “Some believe integrity, the very foundation of honesty and consistency of character, is fast evaporating. We have changed as a nation, sadly not for the better. Dishonesty is a virus that is endangering the future of the nation.”

Imagine the consequences if every member of a family is dishonest: spouses are dishonest with each other, and as parents they are dishonest with their children. In turn, children are dishonest with their parents and siblings. The family will break up. This is Malaysia’s fate if we fail to eliminate the web of dishonesty before it enwraps us all in its coils like a million-tentacled monster.

The lack of honest responsibility infects the public and private sectors as well as their hybrid entities – the government-linked companies (GLC) and government-linked investment companies (GLIC).

Let us start by examining the visible signs of dishonesty within the public sector. Almost all of our cities have one common feature: unrepaired potholes and road depressions. It may take months for local councils to act, and when contractors are hired, they frequently use substandard materials.

But why is it dishonest for civil servants to be slow in addressing these issues? Officers are paid to be productive, and not to slack. Delays cost money, and the cost is unmeasured because vehicle repair expenses are borne by vehicle owners.

Many road users have suffered vehicle damage, bodily injuries, and some have even lost their lives due to long-unrepaired potholes and road iron covers that sit lower than the road surface. Little effort is made to raise these iron covers, which sink over time due to cracks in the surrounding concrete or when the road is resurfaced.

Walk through most of our cities and notice the poor maintenance that characterises many public buildings, infrastructure and amenities. The upkeep of drains is particularly appalling.

Litter on public streets and sidewalks often remains uncollected for weeks and months, yet
cleaning service contractors are routinely paid their monthly fees. Isn’t this blatant dishonesty?

Lately, it has been revealed that the C-suites of some GLC and GLIC routinely enjoy fully paid luxury overseas holidays regardless of whether their companies outperform or underperform. Are these legitimate job rewards?

Let us turn to the private sector. Everywhere you look, the monster of dishonesty is prowling. Our cities are dotted with People’s Housing Projects, yet many residents fail to pay the low maintenance fees, despite having Astro and owning cars.

We have not yet addressed fraud and tax evasion, but now we must turn to one of the most insidious forms of dishonesty, second only to political corruption: scams. All our lives are being touched by scams. If you have not been a victim, and do not know anyone who has, it simply means your turn has not come.

In 2022, RM804 million was lost to scammers, and the figure surged to RM1.34 billion last year, according to the Communications and Digital Ministry. In 2023, a total of 33,235 scam cases were reported to the National Scam Response Centre. The government believes the actual
losses may be higher, as many cases were reported directly to the police.

Victims have fallen prey to telecommunication scams, financial fraud, love scams, e-commerce scams, fake loans and bogus investments. Many have lost their life savings. Complaints about investment scams shot up by over 300% between 2019 and 2023, the Securities Commission revealed last week. Nearly RM1 billion has been lost to investment scammers so far this year.

The notorious scam, long known as the “macao scam”, may be more accurately described as the “jail scam” because the tactic used is to frighten victims into believing they have committed a crime and will be detained in jail.

Last year’s victims included many people in their 40s, 50s and 60s, and one person in his 20s. Among them were teachers and lecturers, managers, analysts, doctors, farmers, engineers, pensioners and civil servants.

The standard tactic involves a junior scammer posing as an official from a government ministry, such as the tax department, courier company, shipping company, bank, post office, insurance company or similar. You are informed that your name has appeared in a suspicious document.

Once you express concern, two senior scammers will take over, pretending to be a police sergeant and an inspector. They claim that a crime has been committed in your name and a warrant for your arrest has been issued, with detention pending investigation. The “good guy” sergeant offers you a way out – the usual one, of course: transferring large sums of money to several bank accounts.

A tragedy occurred at the end of last year when a 95-year-old retired civil servant, who had been scammed out of RM18,000, became deeply distressed. His health rapidly deteriorated and he passed away.

The scammers are a multiethnic force of locals. We know this because they are able to speak any language that their victims are most comfortable with. Backing up the scammers are large networks of collaborators with jobs that grant them access to databases, and who sell personal details, including phone numbers. Around 73% of mobile phone numbers used by approximately 20 million people in Malaysia have been leaked or sold to scammers.

Another network of collaborators are bank account holders who rent or sell their accounts to scammers. These accounts then become mule accounts to which scam victims are asked to transfer their money. Three months ago, the federal Commercial Crime Investigation Department disclosed that it had identified over 208,000 mule accounts linked to online scams and commercial crime activities.

These two networks cannot exist unless those in higher positions let it happen. Negligence is a form of dishonesty because superior officers are paid to remain vigilant.

The underlying reason for the spread of dishonesty is the erosion of the nation’s cooperative spirit. Honesty and cooperation are closely intertwined; honesty fosters trust, which is essential for effective cooperation. Trust signals reliability, encouraging others to cooperate, knowing they are dealing with fellow citizens who value truthfulness.

In the formative years of civilisation, religion and politics were the twin foundational pillars of society. State religions developed public rituals to ensure that the honesty and cooperative behaviour that once bound members of small hunter-gatherer tribes together as one family would persist, despite the large, unrelated populations characteristic of urban societies.

However, these same rituals are conducted today as mere requirements for obtaining a passport to heaven in the afterlife. All our religions are now mired in ritualistic shows of loyalty to God and conformity to set practices.

Although there are nine prominent religions in Malaysia – Islam, Buddhism, Christianity, Hinduism, Sikhism, Taoism, Confucianism, Jainism and the Bahai Faith – they have failed to mould a united front to uphold cooperative behaviour.

Many religions have exploited the nation’s multifaith diversity to expand their membership in line with supremacist leanings, competing with other religions instead of bonding as one genre to provide high standards of honesty and cooperative behaviour for all citizens. Such rivalry undermines trust.

One common occurrence demonstrates this self-centredness. We are used to labelling the people of other religions as “unbelievers” or “non-believers” despite every citizen professing to uphold the first principle of the Rukunegara – Belief in God. They should be called friends.

By maintaining their traditional conservatism instead of forging a united front, our religions have created a moral vacuum that allows the web of dishonesty to spread over society. Abundant sociohistorical evidence points to the conclusion that without trust and cooperation, a nation will perish.

The writer champions interfaith harmony. Comments: letters@thesundaily.com

TOY manufacturer Mattel have removed thousands of its ‘Wicked’-branded dolls off the shelves after discovering a x-rated printing error on the packaging.

The dolls were made in collaboration with the movie adaptation of the award-winning musical ‘Wicked’, fashioned after the characters.

CNBC reported that the website link printed on the dolls’ packaging lead to a pornographic website instead of the ‘Wicked’ movie adaptation’s official website.

Quoting Mattel’s apology statement, the company stated it was “aware” of a misprint on the doll’s packaging, mainly sold in US, intended to direct consumers to the movie’s landing page.

ALSO READ: M’sian netizens mock local uni for spelling ‘exercise’ as ‘eksesais’ in congratulatory post

“We deeply regret this unfortunate error and are taking immediate action to remedy this. Parents are advised that the misprinted, incorrect website is not appropriate for children,” Mattel was quoted as saying.

The company also advised consumers who have already purchased the dolls with the misprint to throw away the packaging or “obsure”, as quoted, the website link.

Following the misprint revelation, several online retailers across the US have pulled the dolls off their shelves as of Monday (Nov 11).

However, it is unclear if the toy manufacturing company will release the dolls with the correct print details or provide stickers to cover the mistakenly printed link.

ALSO READ: ‘Rail My Life’: KTM’s free ride campaign poster leaves netizens amused at mistaken wording

[…] occurred to me – but Karen Blakeman has posted this advice – SEASONAL OPENING TIMES – NEVER TRUST GOOGLE’S ANSWERS (OR BING’S) (Dec 29) – information about open and closed times of shops might not be right – always […]

Edited highlights from the presentations I gave at the WebSearch Academy on 17th October 2016 at the Olympia Conference Centre, London are now available on SlideShare.  They are also available on authorSTREAM. These are selected slides from the presentations; if you attended the event and would like copies of the full sets please contact me. … Continue reading WebSearch Academy presentations – edited highlights →

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