In our very first episode we discuss the difficulty of writing your own online biography, the pros and cons of co-working, the move towards flat file site generation, the upcoming New Adventures in Web Design conference, the shiny new Rode iXY microphone and end with bespoke fixed gear bikes.

• The Back to Front Show on Twitter
• Site44
• Jekyll
• Kirby
• Perch
• WP Super Cache
• Codekit for Mac
• Mixture
• Mixture multiple device demo
• Fast Company article on co-working
• The Rode iXY Mic
• New Adventures in Web Design
• BÖIKZMÖIND
• Mango Bikes
• The Zombie Stomper

"Good discussion of issues and examples of how to handle challenging situations."

"Very informative with practical applications."

- Maja Winter, Webinar Participant

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Webinar information current as of June 17, 2008  

This archived webinar is designed to help you learn techniques and strategies not only for diffusing others but for managing your own emotions at these challenging moments. With these skills, you’ll be able to tackle everything from figuring out your own triggers and what your body language conveys, to boundary setting during a challenging conversation, to finding the right time and place to initiate a difficult interaction. Our goal is to help you keep your cool and approach those difficult situations with more confidence, so you resolve them more effectively and show your employees that you’re proactive in creating a tension-free workplace.

Learn how to:

• Manage yourself during difficult interactions
• Be proactive vs. reactive
• Understand your triggers and sync your body language to your message
• Plan the right time and place for a challenging conversation
• Master the art of constructive feedback
• Know when to use empathy, sympathy and apology

Speaker

Bina Feldman is a corporate training consultant and coach specializing in Personal & Professional Development. She holds a Bachelor of Arts and Master’s Degree in Communication Disorders. She is a member of the Canadian Society of Training & Development (CSTD) In the field of Training and Development since 1984, Bina has grown her business to deliver training across many industries and in the public sector. As a performance coach, she has helped business and professional people with communication and leadership skills.

Bina taught Presentation Skills and Public Speaking at the University of Toronto, School of Continuing Studies from 1981 – 1992 and has delivered Presentation Skills training nationally and internationally. Bina leads a training company and con

If you would like more details about this product, or would like to order a copy online, please click here.

Webinar information current as of December 3, 2009

HR professionals are striving to become strategic partners; a key success factor is the ability to measure results. Join us as Kathline Holmes CHRP, walks you through best practice tools and techniques that are used to measure HR results. Guidance around HR Metrics, benchmarking and how to present these results successfully, in order to build buy in from the executive team, will also be covered.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Key Learning Objectives:

• Understand why you should care about HR Metrics
• Look at common mistakes around developing and implementing Metrics
• Recognize the different types of metrics
• Tips on selecting metrics
• Get the tools you need to create your own dashboard
• Effective ways to communicate your results

Speaker

Kathline Holmes, CHRP
Kathline Holmes, President of Gailforce Resources is an engaging and dynamic speaker who has a passion for people and a talent for aligning people and processes to business goals. A Certified Human Resources Professional with HRM training from Cornell University, she serves on the BC Human Resources Management Association Advisory Council for the Southern Interior Region and contributes articles as an HR expert and mentor for HEART Business Journal for Women.

With almost two decades of experience in management, career counselling and workshop development and facilitation, Kathline combines her vast experience, knowledge and skills to offer services that assist businesses to create a workforce with the characteristics and qualities required to drive their desired outcomes. She takes pride in providing up to date information to meet the human resources needs faced by business today.

For more information, please visit http://www.gailforceresources.com

Format

The following is required to access the archived webinar:

• Flash Player installed in your computer
• an Internet connection
• a sound card

This archived webinar includes:

• P

  If you would like more details about this product, or would like to order a copy online, please click here.

  
  
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Rifai, Nader, author

Switek, Brian, author

McKenna, Lisa, author

Forde-Johnston, Carol, author

Gamble, Paul