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TONY HETHERINGTON: It's your call... but I'd take offer to scrap £1,238 Vodafone debt

My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs.




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TONY HETHERINGTON: Sorry, Barclays, but I find your requests offensive

S.C. writes: I am sending you a request for information I received from Barclays Smart Investor and I wonder whether you find it as offensive as I do.




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It's worth digging...your PPI claim comes to £2,579 

Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me.




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TONY HETHERINGTON: Financial Conduct Authority is a disgrace and your £20k loss is proof

I looked for a safe investment and came across Wellesley & Co. I received a call, apparently from Wellesley but which turned out to be from a scammer. And I instructed my bank to transfer cash.




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TONY HETHERINGTON: Your debtor's 800 miles away in Shetland

I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it says I owe to PayPal. But I rang PayPal and was told that in fact no money is owed on my account.




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ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




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ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




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ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




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Chennai floods won't impact our revenues: Cognizant

Reaffirms full-year revenue guidance of $12.41 bn.




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Mullah Mansour's killing: What does it mean for Afghanistan, Taliban and Pakistan

Change in Taliban leadership may not alter its philosophy as it is decided by a 'Shura' rather than the leader alone




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Dalmia Cement partners with IFC for resource efficiency assessments

The company kicks off low carbon cement technology roadmap under Cement Sustainability Initiative (CSI) India project




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Compact segment our bread & butter: Y K Koo

Interview with MD and CEO, Hyundai Motor




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Congress MLA tests Covid-19 positive hours after meeting with Gujarat CM

The MLA from the Khadia-Jamalpur seat of Ahmedabad will be admitted to a designated Covid-19 hospital soon




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'Adventure tourism': TMC on central teams' visit to WB to assess Covid-19

West Bengal Chief Minister had shot off a letter to the Prime Minister on Monday, underscoring the "unilateral" and "undesirable" action, keeping her government in the dark




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Has Congress outsourced task of defeating BJP, Sharmishtha asks Chidambaram

Sharmishtha is daughter of former President Pranab Mukherjee, who has been a Congress leader all his life




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Meet Your New Cable Package. It’s Called Streaming.

The streaming wars might mean you have way more options when it comes to platforms and content for entertainment. But ultimately, paying for all those options is going to look a lot like the high prices you used to pay for your old-school cable package. Photo: Alexandra Cardinale




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Click-to-Pay Buttons May Be in Your Online Shopping Future

On Black Friday in 2018, more than 80% of online shopping carts were abandoned, according to research firm Barilliance. But retailers are hoping new pay buttons will help, and investors are paying close attention.




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Build Your Brand (Friday Crossword, May 8)

Download PDF




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USCIRF welcomes Supreme Court's decision on Assam detention centres

The US Commission on International Religious Freedom (USCIRF) on Tuesday (local time) welcomed the decision of India's Supreme Court to relax conditions for the release of individuals detained as "foreigners" in Assam's detention centres due to concerns with the spread of COVID-19."We welcome this decision as a first step," a statement by USCIRF quoted its Chair Tony Perkins as saying."We urge the Indian Supreme Court to continue on this promising path and order the release of all those detained in the detention centres on humanitarian grounds. Even two years as a minimum time for release is unreasonable given the threat of detention centres becoming a breeding ground for the spread of COVID-19," he added.In response to an application submitted by the Justice for Liberty Initiative, the Supreme Court on Monday ordered the release of detainees held for at least two years and lowered the personal bond amount necessary to secure release from Rs 100,000 to 5,000.Coronavirus has impacted ..




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We are increasing our footprint in India: Pratyush Kumar

Interview with President, Boeing India




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Steps To Take Before You Sell Your Business

There are plenty of financial and nonfinancial issues advisers need to address with their clients before they sell their business.




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Arun Jaitley backs outsourcing of non-core functions of railways

The government had in September scrapped the 92-year old practice of presenting a separate railway budget




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IRCTC, IRCON, IRFC to be listed on bourses: Jaitley during Budget address

Government will continue to use the ETF route for disinvestment of PSUs




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Crowd source inputs for budget from common people: PM to BJP MPs

Centre to launch ambitious job scheme on Swami Vivekananda's birth anniversary




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Nadal: Djokovic will need vaccine if required by the tour

Rafael Nadal says Novak Djokovic will need to be vaccinated to keep playing if the governing bodies of tennis make coronavirus shots obligatory once they become available. Nadal told the Spanish newspaper La Voz de Galicia this week that Djokovic and all players will have to follow the rules when tennis eventually returns to action. Nadal said no one can be forced to take the vaccine and everyone should be free to make their choices, but all players will have to comply if tennis officials require vaccination to travel and to protect everyone on the tour. Then Djokovic will have to be vaccinated if he wants to keep playing tennis at the top level, Nadal said. The same for me. Everyone will have to follow the rules, just like now we have to stay at home. Djokovic recently said he was against taking a vaccine for the coronavirus even if it became mandatory to travel. He later said he was open to changing his mind. If the ATP or the International Tennis Federation obligates us to take the




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Oppn shedding crocodile tears for workers: UP Labour Minister Maurya

With the Congress and Samajwadi Party attacking the Uttar Pradesh government for exempting industries in the state from some labour laws for the next three years, Labour Minister Swami Prasad Maurya on Friday accused the opposition of showing their anti-workers face and shedding crocodile for them. Those who are shedding crocodile tears for workers perhaps do not know that this ordinance will not only pave way for bringing investments but would also open employment opportunities at a time when large number of migrant labourers are returning home and have to be provided jobs in the state, Swami Prasad Maurya said. The state Cabinet chaired by the Chief Minister Yogi Adityanath earlier this week had given its nod to 'Uttar Pradesh Temporary Exemption from Certain Labour Laws Ordinance, 2020' to exempt factories, business establishments and industries from the purview of all, except three labour laws and one provision of another law for three years. Earlier in the day, Congress general ..




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Delhi violence: Court dismisses bail plea of man who pointed gun at policeman

Right to peaceful protest and open criticism of government policies does not extend to disturbing public order, a Delhi court said on Friday, dismissing the bail plea of Shahrukh Pathan, who allegedly pointed a gun at a head constable during the northeast Delhi riots. Taking note of the viral video footage of the incident, Additional Sessions Judge Sanjeev Kumar Malhotra refused to grant relief to Pathan. "The right to protest is a fundamental right in a democracy but this right of peaceful protest and open criticism of government policies does not extend to disturbing the public order... Keeping in view the totality of facts and circumstances of the case at this stage, I am not inclined to grant bail to the accused. Bail application accordingly stands dismissed," the judge said in the order. During the hearing held through video conferencing, Special Public Prosecutor, appearing for the police, opposed the bail application saying Pathan was leading the mob and the whole country saw ..




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Extending daily working hours will neither benefit industries nor workers: Karnataka govt

The Karnataka government may not extend the daily working hours from 8 to 12, with Labour Minister A Shivaram Hebbar saying on Saturday that the move would neither benefit the industries nor workers. Hebbar told PTI that the proposal has not been discussed and it may come for final deliberations next week. He also noted that some States have already extended the working hours. More than extending working hours, there should be employment to be given. If there are no jobs what can be done by extending working hours? If it is done (working hours extended to 12 hours), it would not neither benefit workers nor industries. Let's see what happens, he said. Asked if the government was in favour of the extension, he said, "I don't think it will be ready for the (12 hour) proposal." Meanwhile, the Minister also said that their top priority now was to see that all MSMEs start operating again, salaries are paid to employees and there are no job losses for any reason. If industries ...




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C'garh: Four "high value" naxals, cop killed in encounter

Four wanted Naxals, including two women- who all carried rewards on their heads- and a police official were killed in an exchange of fire in Rajnandgaon district of Chhattisgarh, police said on Saturday. Terming the killings as huge success for the police, an officer said they managed to eliminate the "high-value targets" who were active on Chhattisgarh-Maharashtra border. The incident took place on Friday night at Pardhauni village under Manpur police station limits, located over 150 kms from Raipur, when a team of security forces was out on a counter-insurgency operation, Inspector General of Police (Durg range) Vivekanand Sinha said. "We got input at 7 pm on Friday that a group of 7-8 armed cadres were camping and cooking food at Pardhauni village, located around six kms away from Manpur police station," Rajnandgaon Superintendent of Police Jitendra Shukla told PTI. Based on the tip-off, a police team of 28 personnel, led by Madanwada police station SHO Shyam Kishore .




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Senior hockey players to undergo coaching course online amid lockdown

India's senior hockey players, who are unable to train because of the coronavirus-forced lockdown, will undergo a basic coaching course online starting Monday, continuing the national federation's efforts to ensure that their time is put to productive use. The course will be attended by 32 senior men and 23 senior women core probables on May 11 and 15 respectively. Captain of the Indian women's team Rani Rampal has already attended the Hockey India coaching education pathway in the past and achieved a Hockey India Level 1 Coach Certification. "The Hockey India Level Basic Coaching Course will help them in broadening their understanding of the sport as it will give them a chance to view the sport from a coach's perspective," the HI said in a statement. "The core probables who will successfully clear the Hockey India Level 'Basic' Coaching Course will be eligible to attend the Hockey India Level '1' Coaching Course in the future, thereby paving the way for their development, not just as




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BSP attacks UP govt for exempting industries in state from some labour laws

The Bahujan Samaj Party on Saturday attacked the Uttar Pradesh government for exempting industries in the state from some labour laws, saying it comes at a time when the condition of labourers is the "worst" during coronavirus pandemic. In a series of Hindi tweets, BSP chief Mayawati said, "Due to the outbreak of COVID-19, the condition of labourers is perhaps the worst, and even then a mechanism has been implemented where instead of 8 hours of work, they are made to work for 12 hours. This is very sad and unfortunate. Change in labour laws should be in the interest of the labourers." "Babasaheb BR Ambedkar had brought the concept of overtime, if the labourers had worked for more than 8 hours in a day, when exploitation of labour was at its peak. Is it correct to push the country to that era," she asked in another tweet. The BSP chief also said, "Keeping the current situation prevailing in the country, the labour laws should be changed in a way, so that labourers working in a factory .




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Four more test positive for COVID-19 in Uttarakhand, tally rises to 67

Four more people tested positive for COVID-19 in Uttarakhand on Saturday taking the total number of coronavirus cases in the state to 67. The cases were reported from Udham Singh Nagar district, a health department bulletin here said. With this, COVID-19 cases in Uttarakhand have risen to 67 out of which 46 patients have been discharged after recovery and one has died. The number of active cases in Uttarakhand currently stands at 20, it said.




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In times of crisis, journalists should work for welfare of people, strengthening unity in society: RSS leader

In times of crisis, journalists should be more responsible and work for welfare of people and strengthening unity in society, RSS joint general secretary Manmohan Vaidya said on Saturday as the country battled against the coronavirus pandemic. Speaking on the occasion of Narad Muni Jayanti via video-conferencing, Vaidya said journalists while doing reporting should always keep welfare of society in their mind. And many journalists in the country do so. According to Hindu mythology, Narad Muni is a travelling storyteller and primary source of information among Gods. Expressing concern that a specific type of India's image is being painted in a section of the international media which is far away from ground reality, Vaidya said it was being done by some Indian journalists and they should keep the country's interests in mind while reporting. He further said that at the time when the country was facing the COVID-19 pandemic, journalists should be more responsible, working for welfare of .




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LG Polymers says vapour leak caused accident at Vizag plant

LG Polymers India Ltd on Saturday blamed leaking vapour from a storage tank for the leakage of deadly styrene monomer gas at its Visakhapatnam plant that killed at least 11 people and forced the evacuation of thousands. Status quo at the plant was restored on Saturday morning, the company said in a statement. The gas leakage from the plant was reported on Thursday morning after the company tried to restart operations following the partial easing of the coronavirus lockdown. "Our initial investigations suggest that the cause of the incident is prima facie by the leaking vapor from the Styrene Monomer (SM) storage tank near the GPPS (General Purpose Poly Styrene) factory on Thursday, May 7," the statement said. The unit of South Korean chemical giant LG Chem said it is committed to working closely with the concerned authorities to investigate the cause of the incident, prevent recurrence in future and secure the foundation for care and treatment. "While focusing on stabilizing the ...




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Guj: four held for spreading rumour about Amit Shah's health

Four persons were detained by Ahmedabad police on Saturday for allegedly spreading misinformation about Union Home Minister Amit Shah's health by creating a fake Twitter account in his name. Earlier in the day, Shah had issued a statement saying that rumours about his health were being spread through social media, and he was in good health and not suffering from any disease. The local crime branch detained four persons for spreading misinformation about Shah's health, special commissioner of police (crime) Ajay Tomar said. A screenshot of a fake Twitter account in Shah's name with his photo, claiming that he was suffering from a serious ailment, had gone viral on social media platforms, Tomar said. The suspects were detained from Ahmedabad and Bhavnagar and they were being questioned, he said. A case has been registered in this regard under sections 66(c) (punishment for identity theft) and 66(d) (cheating by personation using computer resource) of the Information ...




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Bulk of COVID-19-related fact-checks in Apr related to communal rumours, claims BOOM Live

A bulk of the COVID-19-related fact-checks in April were related to communal rumours, most of which were false allegations against Muslims of purposefully spreading the virus, claimed a report by BOOM Live. BOOM Live, a fact-checking platform that works with social media companies like Facebook, said its study analysed 178 fact-checks on COVID-19 related to misinformation/disinformation around the pandemic from January to May this year. "During April, a new trend was observed communally charged disinformation targeting Muslims became more frequent," the report said. By the end of April, a bulk of BOOM Live's fact-checks (34 unique fact checks) were on communal rumours, it claimed. The report further noted that after several members of the Tablighi Jamaat an Islamic missionary group tested positive, "Islamophobic rumours around them purposefully spreading the virus became viral on the internet". Other trends also witnessed in April were: spike in fake news related to politics, more .




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BJP leaders condemn rumours about Shah's health

BJP leaders on Saturday reacted strongly to rumours about Home Minister Amit Shah's health, with party president J P Nadda terming these as "inhuman" comments which are "extremely condemnable". Several leaders of the ruling party took to Twitter to express their anguish at the rumours on social media after Shah put out a statement to assert that he was "totally healthy" and rejected speculation of his ill-health. They also wished Shah, Nadda's predecessor as party president, a long and healthy life. BJP general secretary Kailash Vijayvargiya said spreading such rumours could be a "political ploy" of those who are rattled by Shah's working style and decisions. Party spokesperson Shahnawaz Hussain claimed that people behind them are "enemies of the nation". In his tweet, Nadda said, "Making inhuman comments about the health of Home Minister Amit Shah is extremely condemnable. Spreading such misleading remarks about anyone's health shows the mindset of people doing so. I strongly condemn




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JD(U) trashes Delhi govt's claim of bearing migrant labourers train fare

The ruling JD(U) on Saturday slammed AAP for claiming that it bore the cost of ferrying migrant workers from Delhi to their home in Bihar, saying the party was speaking "half-truth" as the Arvind Kejriwal government has sought reimbursement of the payment. The Janata Dal (United) headed by Bihar Chief Minister Nitish Kumar accused the Aam Admi Party (AAP) of resorting to "cheap politics to gain popularity". The JD(U) also came down heavily on Leader of Opposition in the Bihar Assembly, Tejashwi Yadav for lapping up the issue to attack the NDA dispensation, asking him to stop the rhetoric and do something good for the people of Bihar. The AAP had on Friday claimed that the Kejriwal government paid for the migrant labourers travelling home after the Bihar government left them in the lurch. The train carrying 1,200 migrant labourers left for Muzaffarpur, Bihar today. The Arvind Kejriwal government will bear their full travel cost, Delhi minister Gopal Rai had tweeted on Friday. In a ...




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Exemption from labour laws in Guj for new industrial units

The Gujarat government on Saturday announced exemption from certain labour laws for 1,200 days to firms that want to set up new units in the state in order to "boost economic activities" post-lockdown. Earlier, governments of Uttar Pradesh and Madhya Pradesh had offered concessions from labour regulations in their states to attract investment. The government also announced relief amid coronavirus pandemic for industries which use natural gas supplied by Gujarat Gas, a subsidiary of state-owned Gujarat State Petroleum Corporation, by giving more time to pay gas bills. "Companies in Gujarat, India and abroad willing to bring new projects and set up new units in the state will be freed from labour laws for 1,200 days, except those related to the minimum wages and industrial safety," said Ashwani Kumar, secretary to Chief Minister Vijay Rupani. Local MSME owners willing to set up new units will also get this exemption, he said. In a tweet, Chief Minister's Office said that ...




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Migrant workers, pilgrims, tourists, students can hire buses for travel: K'taka govt

The Karnataka government has clarified that migrant workers, pilgrims, tourists, students and other persons can hire and use buses provided by state-run road transport corporations on payment basis for travel to other states with relevant permissions. Inter-State travel of migrant workers, pilgrims, tourist, students and other persons stranded in different states due to lockdown were recently permitted to travel through notified entry and exit points of Karnataka by the government. The Shramik special train services too have been ferrying migrant labourers stranded in the state to destinations like Bihar, Odisha, Uttar Pradesh among others. In a circular, Revenue (Disaster Management) Principal Secretary T K Anil Kumar said similar facility on payment basis be made available by state run road transport corporations- KSRTC/NWKRTC/NEKRTC/ BMTC to transport workers to industries permitted under the issued guidelines.




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Energy Journal: European Refineries Squeezed from West and East

The parlous state of Europe's refining business is no secret.




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Energy Journal: EU-China Solar Battle Escalates

By James Herron Here’s your morning jolt of news, insight and analysis on the global energy business. Send us tips, suggestions and complaints: ben.winkley@wsj.com and james.herron@wsj.com Click here to receive this morning email newsletter SOLAR WARS The usually tranquil world of European renewable energy just got exciting, as a plucky band of rebels led by […]




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Energy Journal: Investors to Big Oil: We Need to Talk

Now the Big Oil earnings season has been and gone, serious questions are being asked about whether the future of exploration and production will involve the super majors in their current form.




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High 'court' of appeals, 2004: no cases


The National Environmental Appellate Authority came into being in 1997 for citizens concerned with environmental impact to challenge central government clearances. But the Law Commission of India pointed out not long ago that this forum of final appeals "had very little work". Kanchi Kohli discovers more.




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Restoring our endangered bioreserves


Forests are a critical repository of India's biodiversity, but widespread habitat destruction is hurting. Attitudes need change too. "Compensatory forestation does not really compensate - it only replaces trees, not biodiversity", says one former top forests official. Ramesh Menon reports.




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Scourge of the aliens


As invasive species aggressively eliminate native plants and animals, whole ecosystems are impacted. India has been slow to recognise and respond to the complex challenges this poses. Meanwhile, invasives have already taken over large areas, with plenty of damage to show. Arati Rao reports.




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Periyar discolouration: state board slammed


On 6 September, the water of the Periyar, Kerala's largest river, suddenly changed colour into red. Eloor remains a glaring example of unchecked corporate crimes against neighbourhood communities. It also highlights the apathy of the state's apex pollution watchdog, writes M Suchitra.




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High Court pulls up the NEAA


The Delhi High Court has fined an environment regulator, and ordered the Ministry of Environment and Forests to act within weeks on directives that it has ignored for over three years. Kanchi Kohli reports.




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Partly our responsibility too


The UNDP is correct to observe that despite the different histories of developed and developing countries, we cannot ignore the fact that it is still one planet. Darryl D'Monte reports.




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Muzaffarnagar Baaqi Hai | “Settling” forest rights in “campaign mode” | For Pakistani Hindus in India, hopes start to sour


In this edition we look at a powerful documentary on the Muzaffarnagar communal riots that shook the nation in September 2013, the plight of Pakistani Hindus refugees in Delhi, the intent behind settling the forest rights claims of tribals, the crime, atrocities and discrimination against Dalits which is on  rise, the sad state of our nation's health care system, the message of Pope Francis’s latest Encyclical, and much more.