We do gas and electric water heaters for lots of residential customers. 

The customer says there is water at the base of the toilet after flushing, which means you get to replace the wax seal. 

Every time I installed an ice maker supply line, I was always concerned that it may leak — pushing and pulling on the fridge. 

We are a full service plumbing company. There are times when we have to gain access to the roof of million dollar homes. 

The acquisition strengthens Anvil International’s fire protection product package.

The Yankee chapter will now be known as the Patriot chapter in the New England area.

PEX can be a viable alternative to more traditional materials for fire sprinklers.

NFPA 70 provides the important details for design.

The Johnson Controls GRINNELL G-Fire One-Bolt Coupling features a single-bolt design that eliminates alternate tightening.

Effective July 8, 2019, Victaulic has purchased Globe Fire Sprinkler. Combined, these two respected companies will have the resources and capabilities to bring exciting new solutions to the fire protection industry around the world, Victaulic notes.

Spencer Bell has been a fan of HoldRite plumbing brackets and the TESTRITE DWV testing system for years. So recently, when he heard that HoldRite had innovated the cast-in-place firestop sleeve process, he didn’t waste time learning more about it.

Now that many jurisdictions across the country are mandating fire sprinkler systems in new-home construction, de-signers need to be aware of the requirements and challenges these systems can face in relation to water meters.

How can engineers and contractors design wet fire sprinkler systems equipped to prevent corrosion and dry systems equipped to prevent freezing? That has long been a question central to code requirements and new product development.

Pressure relief valves protect fire sprinkler system components by relieving excess system pressure from supply surges or temperature changes. Since the 2010 edition, NFPA 13: “Standard for the Installation of Sprinkler Systems” has required pressure relief valves to be installed on all wet pipe fire sprinkler systems. But picking the correct relief valve for a specific system does need a little preplanning.

Concealed attic spaces combine some of the most difficult aspects of fire protection design and require carefully tailored fire sprinkler solutions for effectiveness.

Corrosion in fire sprinkler systems can go undetected until it's too late, causing damage or loss of life. Traditional ITM protocols can accelerate corrosion, but new advancements offer better prevention and monitoring for protecting lives and property.

Eighty-two percent of respondents use digital tools daily to help streamline training and development programs. The majority of respondents within this group recognize the diverse benefits that digital tools offer the skilled trades industry.

Leave behinds are low-cost items that you give to customers to promote your brand following service calls or that you give away during home shows and other events. Oftentimes, plumbers stumble with leave behinds because they select things they might like instead of what the customer values. Here are 17 great leave behinds that will build brand recall with consumers.

One of the most challenging tasks managers face is terminating an employee. It is never easy, but sometimes necessary. What is all too easy is putting it off when it does become necessary.

You would never send your plumbers into the field without training and tools, right? What about the necessary sales training? Here is a simple 8-step approach that you can weave into your weekly service meetings to boost your team’s effectiveness in promoting add-ons.

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.

Most plumbers are missing a golden opportunity for add-ons with point-of-use or whole-house water purification systems and/or water softeners. Consumer awareness of the benefit of water purification has been raised by the pandemic and well-publicized municipal failures. Many, if not most consumers are highly sensitive to contamination today, whether air- or water-borne.

If the country is not already in recession, it appears likely one will arrive in 2023. Here are six ways to turn the downturn into an opportunity.

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.

It is always a mystery why more plumbers fail to emphasize drain cleaning — if they offer it at all. Some think it fails to offer enough revenue. Others think it presents too much low-dollar competition. Here are five solid reasons every plumber should offer drain cleaning.

It only takes a little effort to out-recruit the competition. Here are nine ways to become a better recruiter.

Should you hire apprentices instead of journeymen and master plumbers? Some contractors are finding more long-term success by building their team from the ground up.

The current U.S. workforce is comprised of four generations: Baby Boomers, Gen X, Millennials, and Gen Z. But there’s one generation in particular that the skilled trades have their eyes on right now: Gen Z.

As the population grows older, there is a heightened need for affordable plumbing and HVACR systems that offer safety and accessibility.

As 2023 comes to a close it is now time to review my predictions from last year as well as predict ten more trends I see as we enter 2024.

US faces a shortage of 500k skilled plumbers, costing $33bn annually. Plumbing requires rigorous training, creative problem-solving, and meticulous execution. Valuing the critical role plumbers play can address the shortage and pave the way for a thriving water infrastructure.

Did you know that it only takes 30 seconds to create a deepfake? Deepfakes are AI-generated media that can be made using any device. They can be used to spread misinformation and harm a plumbing and mechanical company's reputation.

Sewer line repairs and replacements require precision, expertise, and the right tools. In this article, we will explore the essential tools for efficient sewer line work.

“I don’t think people care that I’m young, or female. They care about what I know.”
Those words, spoken by Baylie Frost, a virtual design and construction (VDC) lead at Harvey’s Plumbing & Heating in Bozeman, Montana, must be music to the ears of an industry that is seeking to attract more talented young people to its ranks.

It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.

The ongoing transformation of the plumbing industry has been driven in part by the evolving expectations and priorities of homeowners and consumers. The COVID-19 pandemic reinforced existing concerns about hygiene and public health, pushing the demand for hands-free technology and automated features that reduce contact with germs and bacteria. 

Not too long ago, the plumbing industry relied strictly on analog processes. Every job was manual, from installation and repair to dispatch, invoicing and accounting. In 2022, the plumbing profession now runs on advanced technologies that range from thermal-imaging leak detection to smart water heaters and trenchless pipe repair.

Let’s be honest. The trades are the inventors of 'remote work.' For decades, we’ve been dispatching remotely while technicians are awarded company vehicles to drive home each evening. They begin their mornings from the comfort of their own homes by receiving their work log for the day through walkie-talkie, text, email, slack, pager… remember those? Shoot, we’re awesome — others should take note!

When the COVID-19 pandemic struck, the world drastically changed as businesses shut down and employees moved to work-from-home settings. Once used mostly by the tech industry, video chat software companies such as Zoom, Go To Meeting and Microsoft Teams saw huge increases in demand as people began using these services for work, school and even to stay in touch with family members. Even doctor’s visits became virtual.

There’s nothing worse than coming home to find a burst pipe or malfunctioning water heater has flooded your basement. It’s perhaps why leak detection and prevention products continue to become more popular each year.

Plumbing & Mechanical Chief Editor Nicole Krawcke had a chance to sit down with Billy Stevens, founder and CEO of Sera Systems, a subscription software provider for the home service industry, to discuss current trends with contractor software.

ServiceTitan unveils new AI-powered solutions to revolutionize the trades industry and equip contractors with powerful tools to run and grow their businesses

The Ice Bath provides optional plumbing integration for easy filling and draining and is intended for both indoor and outdoor use. 

HammerHead point repair resin is odor-free, styrene-free and VOC-free.

ZONEFIRST’s new A2L-compliant product are engineered to ensure full compliance with this code while maintaining system performance.

With extended track neck bolts, the hardware engages into the housing, allowing for one-hand assembly with no spinning bolts or pinched fingers.

Resideo announced the launch of the Resideo Home app, which will make whole-home monitoring possible for the four critical networks of the home – water, air, energy and security – during its Resideo Live event, held in Austin, Texas, this past December. 

MCAA’s spring meeting and conference schedule screeched to a halt this year, much like many other contractor organizations in the industry, with the onset of the COVID-19 pandemic. 

As an extension of the QuickDrain USA total shower solution, aimed to reimagine how drains should look and perform, the company recently launched its new SquareDrain point drain. Plumbing & Mechanical attended the virtual product launch event in April. 

In April, Niagara held a virtual launch event, announcing its new Niagara Wholesale Program and more than 100 new products designed to help wholesalers serve the needs of their plumbing professional clients by offering advanced technology and high performance for those looking for a wide variety of water-efficient products.