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AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!




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Understand. Anticipate. Improve. How Cognitive Computing Is Revolutionizing Knowledge Management

For decades, organizations have tried to unlock the collective knowledge contained within their people and systems. And the challenge is getting harder, since every year, massive amounts of additional information are created for people to share. We've reached a point at which individuals are unable consume, understand, or even find half the information that is available to them.




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AI Guidelines for Businesses: Using AI in Your Own Company

Artificial intelligence (AI) is one?if not the?key technology of our decade. Technological advances in this field are not only fundamentally changing our economies, industries and markets, but are also exerting enormous influence on traditional business practices, many of which will disappear, while others will be transformed or completely reinvented.




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Cars & UVs




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Cars & UVs




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Two wheelers & three wheelers




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Two wheelers & three wheelers




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Two wheelers & three wheelers




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Two wheelers & three wheelers




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Cars & UVs




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Cars & UVs




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Spending & Lifestyle

A party to welcome the CEO of an international auction house was recently held in Mumbai. Hosted at a luxury hotel, art enthusiasts and leading names from the corporate world attended the do. Guests included Krupa and Shaunak Amin, Sunaina Kejriwal and Vijay Choraria.




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Spending & Lifestyle




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Spending & Lifestyle




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RavenCSI is enabling free access to its ?real-time feedback? technology for companies struggling during COVID-19

RavenCSI "Pro" plan - a leading survey tool for business intelligence capture, to be offered at no cost through the end of 2020




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Adobe and ServiceNow release platform to improve customer experiences

Connecting marketing and customer service through data and digital workflows




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Foxit Software makes comprehensive upgrades to its PDF platform

Enhanced features and management capabilities make it the ideal PDF solution for everyone




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Sigma Computing introduces new templates for marketing teams

The templates enable a holistic approach to analyzing data across marketing tools




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Do Headings Really Impact Rankings?

They say in SEO you need to use headings. Those can be H1, H2, or even H3 tags. But do they really impact your rankings? Sure, a lot of CMS systems put headings on each of your web pages by default. They do this with the title of the page (or blog post) and sometimes […]

The post Do Headings Really Impact Rankings? appeared first on Neil Patel.




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3 Simple Steps to Get Your First 10,000 Visitors from Google

Today’s going to be fun. I’m going to make a bet with you that if you follow the 3 steps below, and you really follow them, you can get 10,000 visitors from Google. I promise it won’t be hard, but it will take time. And if you follow my steps and don’t get the results, […]

The post 3 Simple Steps to Get Your First 10,000 Visitors from Google appeared first on Neil Patel.




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Killing the kirana store? Should the competition regulator approve Walmart’s acquisition of Flipkart

The CAIT claims that the acquisition will give Walmart incentives to block a section of the market to certain seller’s thereby reducing competition in the market.




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Key things to know when incorporating a company

Thanks to the structural changes brought about by the GOI, incorporating a company has now become much easier and streamlined.




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The one man show: Understanding the concept of One Person Company

OPC under the Companies Act, 2013 is a separate legal entity having perpetual succession, which is required to be registered as per the provisions of the Companies Act, 2013.




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Can the design of your office improve workplace productivity?

In most cases, employees today spend over fifty per cent of their waking hours at the workplace, and that environment greatly influences their performance.




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Nas Campanella takes up new Disability Affairs role

"I want to provide a platform where the voices of people living with disability are heard."




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Brand Equity: In conversation with British designer & Owner, Simon Carter

Brand Equity: In conversation with British designer & Owner, Simon Carter





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Autocar Review: Benelli Imperiale 400

Autocar Review: Benelli Imperiale 400





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Car sales dipped 8% last month compared to Jan 2019: SIAM

Car sales dipped 8% last month compared to Jan 2019: SIAM





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First Ride: Triumph Tiger 900 Rally Pro & Tiger 900 GT Pro

First Ride: Triumph Tiger 900 Rally Pro & Tiger 900 GT Pro





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First Ride review: 2020 KTM 200 Duke & 390 Duke BS6

First Ride review: 2020 KTM 200 Duke & 390 Duke BS6





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Autocar First Drive Review: 2020 Tata Harrier Automatic & Manual

Autocar First Drive Review: 2020 Tata Harrier Automatic & Manual





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Trump delays State of the Union address

His announcement came after House Speaker Nancy Pelosi rescinded an invitation for him to deliver the speech in the House Chamber.




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COVID-19 impact: Global smartphone shipments fall 13 per cent in January-March

Canalys Senior Analyst Ben Stanton said that in February, when the coronavirus was centered on China, vendors were mainly concerned about how to build enough smartphones to meet global demand.




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Resumption of mobile phone production depends on state govts: ICEA

India Cellular and Electronics Association (ICEA) Chairman Pankaj Mohindroo said that the two-week lockdown extension notification issued by the Ministry of Home Affairs (MHA) appropriately undertakes significant measures whereby economic and manufacturing activities have been reopened in a calibrated manner.




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Samsung, Oppo, Vivo & Lava get Uttar Pradesh government nod to restart operations

“Permissions have been received by the majority of the companies, though the workforce has been truncated to 20-30%. It is extremely difficult to reach any kind of optimisation and efficiency in this manner,” Pankaj Mohindroo, chairman of India Cellular & Electronics Association (ICEA), told ET.




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IRDAI allows insurers to give moratorium on term loan repayment due to coronavirus impact

In respect of term loans, insurers are permitted to grant a moratorium of three months towards payment of instalments falling due between 1st March 2020 and 31st May 2020.




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Have a high CIBIL score? Know the importance of it for a personal loan




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Covid-19 outbreak: Donald Trump suspends 'all travel from Europe' to US for 30 days

Covid-19 outbreak: Donald Trump suspends 'all travel from Europe' to US for 30 days





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Saving lives more important than stock market numbers: Donald Trump

Saving lives more important than stock market numbers: Donald Trump





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Covid-19 to impact domestic as well global growth: RBI governor

Covid-19 to impact domestic as well global growth: RBI governor





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Paytm founder Vijay Shekhar Sharma shares tips on braving the Coronavirus impact on business

Paytm founder Vijay Shekhar Sharma shares tips on braving the Coronavirus impact on business





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Need to implement containment plan uniformly across the country: Lav Agarwal, MoHFW

Need to implement containment plan uniformly across the country: Lav Agarwal, MoHFW





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COVID-19 impact: OYO cuts 25% of fixed pay of employees; some staff sent on leave

COVID-19 impact: OYO cuts 25% of fixed pay of employees; some staff sent on leave





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Coronavirus impacts: No crisis within the banking system, says SBI Chairman Rajnish Kumar

Coronavirus impacts: No crisis within the banking system, says SBI Chairman Rajnish Kumar





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Infosys says audit committee finds no evidence of financial impropriety or executive misconduct

Infosys says audit committee finds no evidence of financial impropriety or executive misconduct





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Economic impact of COVID-19: Industry offered full support to PM Modi, says Pawan Goenka

Economic impact of COVID-19: Industry offered full support to PM Modi, says Pawan Goenka





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Covid-19 crisis: SpiceJet to pay part salaries to 92% of employees, no job cuts

Covid-19 crisis: SpiceJet to pay part salaries to 92% of employees, no job cuts





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MSMEs need govt push to benefit from comparative advantage over China-made consumer goods: Report

It further said that although 2020 is a lost year, in terms of trade, India can think long-term and build relations so that it can occupy the space vacated by China.




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NRAI identifies aggregator alternatives for the F&B sector

The objective is to envision and create a seamless 'digital dining' experience that will make the customers feel safe while trying to preserve the warmth and emotion of dining out.




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After US call, India preparing for Iran oil import cut?

After US call, India preparing for Iran oil import cut?