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NFPA Survey finds an increase in use of digital tools among skilled trades workers, despite collaboration being top challenge in 2024

Eighty-two percent of respondents use digital tools daily to help streamline training and development programs. The majority of respondents within this group recognize the diverse benefits that digital tools offer the skilled trades industry.




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Matt Michel: 13 signs of water treatment opportunities

Most plumbers are missing a golden opportunity for add-ons with point-of-use or whole-house water purification systems and/or water softeners. Consumer awareness of the benefit of water purification has been raised by the pandemic and well-publicized municipal failures. Many, if not most consumers are highly sensitive to contamination today, whether air- or water-borne.




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Matt Michel: 8 steps to beating the big tech algorithm

If you rely on search engine marketing for calls, you are putting your company at risk because you are relying on the unreliable. Here are eight steps to wean your company off big tech dependency.




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Matt Michel: The aging-in-place opportunity

Ninety percent of seniors would rather remain in their own homes than move to assisted living, according to AginginPlace.org. Given the costs of assisted living, aging-in-place makes financial sense as well. Yet, many homes are not ready, which presents an opportunity for plumbing contractors.




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Matt Michel: Opportunities in the coming recession

If the country is not already in recession, it appears likely one will arrive in 2023. Here are six ways to turn the downturn into an opportunity.




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Matt Michel: 9 simple communication tips to boost review scores

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.




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Tips for managing problematic personnel

You know him (or her). He is the irrational employee. The irrational employee is usually a good producer or an essential person. Here is how to manage him, instead of letting him manage you.




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Competing for skilled employees

Many companies within the construction industry are chasing after the same pool of talent. Here are tips for mitigating the workforce shortage.




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An aging population represents opportunities for plumbing and HVACR contractors

As the population grows older, there is a heightened need for affordable plumbing and HVACR systems that offer safety and accessibility.




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Building safety 101: understanding the basics for a safer tomorrow

Every year during May, the International Code Council holds its Building Safety Month campaign to help raise awareness about the importance of building safety and educate the public on how to ensure their communities are resilient and sustainable.




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Enhancing employee, professional and organizational growth through skilled trade certifications

The skilled trades industry is evolving as more Gen Z workers choose trades over college. Efforts to obtain certifications through learning modules and hands-on training are becoming integrated into daily work routines, helping tradespeople build long-lasting careers and enabling businesses to succeed.





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Must-have tools for sewer line repairs or replacement

Sewer line repairs and replacements require precision, expertise, and the right tools. In this article, we will explore the essential tools for efficient sewer line work.




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Best practices for home services marketing through election season

Every four years, the election season brings a natural decline in customer demand for services. Marketing costs rise as all channels become saturated with campaign spending, and consumer sentiment declines. 




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3 reasons why a single-source of truth is vital to MEP contractors

It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.




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The case for the master mixing valve

Hot water has been around since man first harnessed the power of fire, but when at elevated temperatures, it is dangerous and even deadly. Today’s hot water heaters offer a diverse range of technologies that perform leaps and bounds ahead of their predecessors, but what temperature should they deliver?




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Danielle Putnam: Remote work in the skilled trades

Let’s be honest. The trades are the inventors of 'remote work.' For decades, we’ve been dispatching remotely while technicians are awarded company vehicles to drive home each evening. They begin their mornings from the comfort of their own homes by receiving their work log for the day through walkie-talkie, text, email, slack, pager… remember those? Shoot, we’re awesome — others should take note!




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Climate change, water scarcity concerns increase demand for leak detection and prevention products

There’s nothing worse than coming home to find a burst pipe or malfunctioning water heater has flooded your basement. It’s perhaps why leak detection and prevention products continue to become more popular each year.




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Plumbing contractors find success in selling leak detection products

John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.




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Scorpion launches AI chat solution designed for local services businesses

Scorpion's AI Chat incorporates industry- and business-specific knowledge into each chat response, creating a personalized experience for every new conversation. 




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Mechanical contractors need to embrace new technology or get left behind

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.




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AI for the Trades — no contractor left behind

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.




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Uponor opens new state-of-the-art Experience Center

Uponor North America celebrated the grand opening of its newly constructed Uponor Experience Center located at its regional headquarters in Apple Valley, Minnesota in September.




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Meet Caleffi North America's New CEO, Tina Gullickson

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to sit down with Tina Gullickson and discuss her goals and strategies in leading Caleffi North America through this next chapter.




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CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.




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Trimble ranks #3 on Fast Company’s Annual List of Best Workplaces for Innovators, wins Science and Technology category

Trimble recognized for commitment to innovation across projects, processes and company culture.




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ServiceTitan announces partnership With Authority Brands

The new integration will empower franchise owners to maximize business performance, grow profitably, and deliver a superior customer experience.




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Trimble opens Technology Lab at Florida A&M University, marking new HBCU collaboration

The lab includes a broad range of Trimble’s industry-leading geospatial and construction solutions.




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How virtual inspection services empower mechanical contractors

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.




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Carrier building automation system valves and actuators

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCVT) technology and smart damper actuators. 




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Morse spring-loaded pin drive

The arbor is built to withstand heavy use and deliver consistent performance, job after job and the pin drive system ensures a snug and secure fit.




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Uponor ServicePEX

Available in sizes from ¾" to 2", the pipe is tested and proven to the highest industry standards and is fully compliant for water service applications to prevent costly errors, rework, and penalties.




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YORK computer room air handlers

Featuring a vertical downflow and draw-through layout, the YORK MCV CRAH is engineered to deliver reliable cooling in above-floor or under-floor data center applications. 




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Uponor manifold wall cabinets

The entire offering accommodates Uponor Engineered Polymer (EP) and Stainless-Steel Manifolds, but for the first time ever, four of the six new cabinets will accommodate Uponor Commercial Stainless-Steel Manifolds as well. 




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PM Profile: Uponor

From celebrating its 100th anniversary in 2018 to investing another $6 million to its joint venture company, Phyn, in 2019 to the release of the Phyn Plus Pro Edition at the 2020 International Builders Show, Uponor has certainly been busy the past few years.




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PM Profile: Best Postcards talks marketing efforts for contractors

After a stint as a top producer at Morgan Stanley, Andrew Ettinger was faced with years of struggling with business initiatives and eventually filed for bankruptcy. 




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PM Profile: Schedule Engine bridges the technology gap for plumbing contractors

Founded in 2017, Schedule Engine is a customer service support solution for home service contractors.




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PM Profile: Nexstar Network's Julian Scadden

In August, Nexstar Network announced Julian Scadden would replace Jack Tester as president and CEO, effective Nov. 1. Plumbing & Mechanical Chief Editor Nicole Krawcke recently chatted with Scadden about his background and leadership goals for the organization.




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PM Profile: Niagara launches more than 100 new products

In April, Niagara held a virtual launch event, announcing its new Niagara Wholesale Program and more than 100 new products designed to help wholesalers serve the needs of their plumbing professional clients by offering advanced technology and high performance for those looking for a wide variety of water-efficient products.




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PM Profile: Johnson Controls invests in workforce development

Johnson Controls celebrated National Skilled Trades Day by confirming a second cohort of schools receiving funding as part of its Community College Partnership Program. Last year, Johnson Controls agreed to fund $15 million over the span of five years to help support the community college’s HVAC, fire, security and digital academic programs.




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PM Profile: Grundfos launches next generation of circulator pumps

Grundfos announced the launch of the next generation of small circulators for the residential heating market with the introduction of the Grundfos Digital NEXT range — starting with the UPSe 15-58 in late 2022, followed by the release of the new, digital ALPHA 15-58 in early 2023.




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PM Profile: Behind the NIBCO-Matco-Norca acquisition

On Feb. 1, NIBCO announced it acquired Matco-Norca and its subsidiary SVF Flow Controls.
NIBCO Chairman Rex Martin stated, “This acquisition supports our strategic long-range goal of growth through acquisition, expanding our market reach and providing customers with access to a broader portfolio of products.This is an extraordinary time in NIBCO’s evolving history.”




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Meet PHCC Educational Foundation's new executive director

Meet Daniel Quinonez, PHCC Educational Foundation's new executive director.




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PM Profile: Meet PHCC’s new President Joe Cornetta

This month, PHCC — National Association President to Dave Frame, owner of Bob Frame Plumbing Services, South Bend, Indiana will pass the torch Joe Cornetta, third-generation co-owner of Elmont, New York-based Cornetta Bros.




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PM Profile: Plumbing contractor gives back

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to chat with Magda Elizondo, Hero Helps coordinator for Rooter Hero Plumbing & Air, about the company’s charitable efforts, not just during the giving season, but throughout the entire year.




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Taco Comfort Solutions high efficiency circulator

The 0018e high-efficiency, Bluetooth-enabled circulator brings a new level of control to residential and light commercial hydronic systems.




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Cutting commercial water consumption in California

Despite some reprieve from the draught that gripped the state for several years, Californians continue to find resourceful ways to trim their water consumption. Businesses large and small are no exception. 




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Uponor hosts five part webinar series

The webinar series will cover conservation of energy, explaining why it should not be the prime focus but rather a product of achieving the desired indoor environment.




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Cogeneration puts New York college on the leading edge of sustainability

Finger Lakes Community College (FLCC) has served upstate New York for more than 50 years. 




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Tips for installing and servicing CPVC pipes

When installed properly and protected from incompatible chemicals, CPVC can deliver years of reliable service in even the most aggressive water conditions. Get tips on installing and servicing CPVC pipes.




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Wilo USA solar borehole pumps

Wilo USA offers a range of solar borehole pumps, including a new 4” solar submersible pump.