Joe Nicholls is a Principal Consultant in the Strategy and Enablement Group; part of the Information Services Directorate at Cardiff University. He has over 20 years experience in Higher Education, with a background in Psychology, Human-Computer Interaction, Learning Technologies and Web related services. His current work focuses on identifying technologies and methodologies that can be employed to improve the awareness, access to, and use of University services. He is particularly interested in the process of gathering and managing service requirements, the educational role of service providers and the potential of enterprise architecture as an approach to enabling organisational change. Joe gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with David Harrison.

David Newman is a Lecturer in Information Systems in the Queen's University Management School. At Queen's he has researched groupware use in co-operative learning, critical thinking in online and face-to-face discussions, and the use of the Internet by community groups. He ran a 0.5Euro million cross-border research project into electronic public consultation and then took part in the team evaluating the Irish Parliament's pilot e-consultation on the Broadcasting Bill. He is just starting a new European project which will get thousands of young people discussing Internet governance on their own Web 2.0 sites, then collect their creative ideas and feed them to national and European policy-makers. David gave a plenary talk entitled "Hub Websites for Youth Participation".

Derek Law has worked in several British universities and published and spoken at conferences extensively. Most of his work has been to do with the development of networked resources in higher education and with the creation of national information policy. This has been combined with an active professional life in professional organisations related to librarianship and computing. A committed internationalist he has been involved in projects and research in over forty countries. He was awarded the Barnard prize for contributions to Medical Informatics in 1993, Fellowship of the Royal Society of Edinburgh in 1999, an honorary degree by the Sorbonne in 2000, the IFLA medal in 2003, Honorary Fellowship of CILIP in 2004 and was an OCLC Distinguished Scholar in 2006. He is currently Chair of the new JISC Services Management Company and Programme Consultant for the Libraries of the Future Horizon Scan. Derek gave a plenary talk entitled "Headlights on Dark Roads".

David Harrison is Assistant Director of Information Services at Cardiff University with responsibility for Strategy and Engagement. He had previously been a Director and a Head of Service at two other universities. He is also a past-Chair of the Universities and Colleges Information Systems Association (UCISA) and CEO of Welsh Networking. He has an interest in how emergent technologies from external providers (especially Web 2.0 tools) can be accommodated within traditional service delivery models but more especially he is interested in the cultural change agenda that needs to be considered in ensuring successful implementation and take-up of new technologies. In this, the role of enablement and education become of paramount importance, as does the concept of partnership working both within and outside the enterprise. David gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with Joe Nicholls.

Christopher Gutteridge has been running the Web Systems for the School of Electronics and Computer Science at the University of Southampton, since 1997 and still isn't bored. He is also lead developer of the award winning EPrints repository software, used by hundreds of organisations. He strongly believes that tedious work should be done by computers, not people. Christopher gave a plenary talk entitled "Lightweight Web Management".

Dave Flanders is a programme manager at JISC where he works as part of the Information Environment team. Previously he has worked at the University of London and British Library in building cutting edge technologies specific to teachers, researchers, curators, librarians, administrators and learners. His experience working as developer, usability expert and manager provides a unique perspective on how innovation occurs across teams in the modern Web Environment. David will be talking on innovation and why it is essential (especially in times of recession) for institutions to take risks. Dave gave a video presentation of a plenary talk entitled "Agile Prototyping in Academia".

aul Boag describes himself as a user experience designer. He is a founding partner of Web design agency Headscape, runs the boagworld.com community for people who run Web sites, and is the author of many articles (for the likes of .net magazine and Think Vitamin). Paul is a charismatic and entertaining speaker (e.g. .net magazine podcast, Refresh06 and Web2Live). Paul has worked extensively in the higher education sector for clients such as; City University, Brunel University, JISC and the Universities of Portsmouth, Brighton, Southampton and Lancaster. Paul also has significant experience in running online communities and has done so as far back as 1995 when he was one of the original community leaders of geocities. He wrote his dissertation on virtual communities and the disabled back in 1994. Paul gave a plenary talk entitled "Making your killer applications... killer!" and facilitated a parallel session entitled "Twittering Techniques".

James Currall is a statistician who has always worked in multi-disciplinary environments. He has been involved in the support of software, ICT planning and user support and training at the University of Glasgow for nearly 20 years. His main job currently is as Director of Information Strategy where he interacts with records managers, archivists, librarians, information technologists, academics and university managers. From a position of being none of the above, James has on a number of occasions been described as an iconoclast as he does not hold dear much of the 'baggage' that these professions have accumulated through time. For two years he was on secondment to the University Learning and Teaching Centre, transforming the support of the University Virtual Learning Environment (Moodle) from a tool for enthusiasts into a well supported and managed service, during which time he was very much involved in the management and strategic planning of ICT in Learning and Teaching. James is also a Senior Research Fellow in the Humanities Advanced Technology and Information Institute (HATII), where he has, for the last ten years, been developing applied research into information issues drawing on his service and strategic experience and also more theoretical work on the nature of digital objects and the problems associated with their management, security and retention. James has been involved with the highly successful Glasgow MSc course in Information Management and Preservation since its inception, in which he teaches about the transition from storage of information on physical to digital media, the management and preservation of digital materials, information security, the role of numbers as information and a variety of other topics including risk and information management as an investment. In this latter context he was the Project Director of the espida project which developed a sustainable business-focussed model for digital preservation. James gave a plenary talk entitled "What is the Web?".

Debbie Nicholson has worked in Web and Learning Technology (WaLT) at the University of Essex for 8 years as a Web Developer, and more recently as WaLT Project Manager. Debbie is currently project managing the relocation of all the University Professional Service web content from individual office based sites, to audience based content incorporated in to the corporate site and design. Debbie chaired the day 2 morning session.

Keith Brooke has worked for the University of Essex since 1998, first as Web Officer, then as Web Support Manager, and now as Web and Learning Technology Manager. He is currently responsible for teams covering Web development, training, support and learning technology. As if that wasn't enough, he also teaches creative writing in the University's Literature department, using a mix of traditional classroom work, workshopping, e-mail, online resources and Facebook silliness. Keith has recently published his fifth science-fiction novel: The Accord. Keith chaired the day 2 afternoon back-end session.

Mike Nolan is Head of Web Services at Edge Hill University where he is responsible for development of external Web sites and a portal service for staff and students. Michael regularly posts about HE web development topics on the Edge Hill Web Services blog and is a regular participant (and hence speaker!) at BarCamps around the country. Mike chaired the final morning session and facilitated the Developer's Lounge Show and Tell session.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian chaired the final day's workshop conclusions and facilitated a parallel session entitled "Using The Social Web To Maximise Access to Resources".

Marieke Guy is a research officer in the Community and Outreach Team at UKOLN. She has recently worked on the Good APIs project, which aimed to provide JISC and the sector with information and advice on the factors that encourage use of APIs. Last year she was involved in the JISC PoWR (Preservation of Web Resources) project. Since returning to work after her third lot of maternity leave (!) Marieke has become a remote worker and is the remote worker champion at UKOLN. In this role has worked on a number of initiatives aimed specifically at remote workers and written several articles on remote working and related technologies. She maintains a blog entitled Ramblings of a Remote Worker.

Ranjit Sidhu (or SiD) is founder of statistics into Decisions (or SiD). Around 1998 Ranjit fell into the internet space whilst trying to run away from a career in law. Since then he has worked at several internet based companies, but has found his niche in analysis and helping clients understand what is going on in the internet ether and how to use that information to improve what they do. Around 4 years ago he set up SiD, Statistics into Decisions in Sydney - since then the company has, happily, found a market for its basic ethos on making information relevant and something that can be used so much so that it now works with many top blue chip companies as well as governmental clients both in the UK and Australia. SiD's second office is in Perth, Scotland. Ranjit will be giving a plenary talk entitled "'So what do you do exactly?' In challenging times justifying the roles of the web teams".

Damian Steer is a senior technical researcher at the Institute for Learning and Research Technology, University of Bristol. He is part of the Web Futures group, which focuses on the use of new web technologies in Higher Education. Web Futures has been particularly concerned with the semantic web / linked data, authorisation, the social web, and more recently mobile web technologies. Recent projects include: Research Revealed, which is examining the integration and exploitation of research information; Visualising China, an exploration of a historical photograph collection; and Mobile Campus Assistant, which makes existing campus-related information available to University of Bristol students via their location-aware smart phones. Damian will be giving a plenary talk entitled "Mobile Web and Campus Assistant".

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Director of Learning & Media Services which, along with the Web, covers AV, design, learning technology, multimedia and photography. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy will be giving a plenary talk entitled "It's all gone horribly wrong: disaster communication in a crisis".

Chris Sexton is Director of Corporate Information and Computing Services at the University of Sheffield. Chris will be giving a plenary talk entitled "The Web in Turbulent Times".

Patrick Lauke works as Web Evangelist in the Developer Relations team at Opera Software ASA. In a previous life he worked as Web Editor for the University of Salford, where in 2003 he implemented one of the first thoroughly web standards based sites in the sector. Patrick has been engaged in the discourse on standards and accessibility since early 2001 - regularly speaking at conferences and contributing to a variety of web development and accessibility related mailing lists and initiatives such as the Web Standards Project. Published works include a chapter in Web Accessibility: Web Standards and Regulatory Compliance, released by Friends of Ed in 2006, as well as various articles for .net magazine, where he sits on the advisory panel. An outspoken accessibility and standards advocate, Patrick favours a pragmatic hands-on approach over purely theoretical, high-level discussions. "I'm an idealist by nature, but a pragmatist by trade. I'd never class myself as an expert and I certainly don't have all the answers...I'm just an opinionated guy eager to find real world solutions 'where the rubber meets the road'." His personal corner of the web can be found at http://www.splintered.co.uk. Patrick will be giving a plenary talk entitled "HTML5 (and friends)".

Josef Lapka is a member of the Web Applications Team at Canterbury Christ Church University. Suraj will be giving a plenary talk entitled "StudentNET Portal", part of the Doing the Day Job session.

James Lappin is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records. James is the co-author of Northumbria University's 'Investigation into the use of SharePoint in UK Higher Education Institutions' published in January 2010. He is an accredited trainer for the European Commission, for whom he provides records management training. James obtained his MA in Archives and Records Management at UCL in 1994, after which he held records management roles at The National Archives, the London Borough of Hammersmith and Fulham, and the Wellcome Trust. He worked as a consultant and trainer for TFPL between 2004 and 2008, before founding his company Thinking Records, at the start of 2009. James will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with Peter Gilbert, part of the Doing the Day Job session.

Suraj Kika is the CEO and founder of Jadu, a global CMS software vendor that specialises in enterprise web content management, transactional and search systems. Jadu has implemented for both Public and Private Sectors, Higher Education and NFP markets. After just seven years the company is one of the leading CMS vendors in the UK with aggressive growth across the globe. Suraj has shaped the functionality of Jadu CMS around enterprise 2.0 and social media, making Jadu one of the first CMS systems to deploy personalisation, blogging, social media, podcasting, image and video content management as standard features. Jadu recently announced the first CMS client for Twitter taking the micro blogging service into the enterprise for brand management and moderated publishing to social networks. The MyJadu API, a RESTful interface to the Jadu CMS, provides organisations with rapid interoperability and the ability to capitalize on their content and data through WebServices. Suraj started his career in publishing and then worked in graphic design and marketing before moving into online marketing and eCommerce development at Electrocomponents PLC. Suraj will be giving a plenary talk entitled "Social Networking", part of the Doing the Day Job session.

Brian Kelly is UK Web Focus - a post funded by the JISC which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian is co-chair of the event and will be giving the welcome with Marieke Guy. He will also be facilitating a parallel session entitled "Engagement, Impact, Value: Measuring and Maximising Impact Using the Social Web".

Marieke Guy is a research officer in the Community and Outreach Team at UKOLN. She has chaired IWMW for the last 4 years (with one short-break in which she had a baby!). Marieke is currently working on a digital preservation guide for JISC. In the past she has been involved in many JISC and cultural heritage projects from the technical (Good APIs, ePrints, Subject Portals), to the not-so-technical (Web 2.0 workshops for museums, libraries and archives) and the in-between (JISC PoWR, Nof-digitise, Ariadne). Marieke is UKOLN's remote worker champion and last year won the Remote Worker of the year accolade. She has worked on a number of initiatives aimed specifically at remote workers and written several articles on remote working and related technologies. She maintains a blog entitled Ramblings of a Remote Worker. Marieke is co-chair of the event and will be giving the welcome with Brian Kelly.

Peter Gilbert is a SharePoint evangelist and "developer" working at UWE. He works in SharePoint technologies using C#, InfoPath, Skelta and blog about their good and bad points. In his "spare" time he is an artist and photographer and helps organise the Southbank Bristol Arts Trail as well as running other arts events throughout the year. Peter will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with James Lappin, part of the Doing the Day Job session.

Susan Farrell is a web consultant with a background in information science. Her career has spanned everything from abstracting and editing to website development and content management system implementations. Having spent the last few years as Head of Web and Portal Services at King's College London, Susan set up her own company, Susan Farrell Consulting Ltd, in January 2010. The company specialises in helping clients to maximise the effectiveness of their web presence and does this by: developing and implementing web, digital and content strategies; driving website redesign and development projects; ensuring the optimum user experience through stakeholder engagement and user research; and aiming for high levels of usability through excellent content management. Susan gained a BSc in Biology from Durham University many years ago, and an MSc in Information Science from Sheffield University almost as long ago, and certainly long before the web was even dreamed about! Susan will be giving a plenary talk entitled "Are web managers still needed when everyone is a web 'expert'?".

Richard Brierton has been working in the Web team at the University of Sheffield since 2003 - initially as a Web Developer, and since 2007 as head of the web team. Since graduating with a degree in Multimedia Technology (video, animation, web etc), he has run through a wide-range of activities at the university - web development, design, usability, server setup and administration, improving resilience of systems, video streaming, collaboration tools plus a whole host of other things he cares not to mention. The team also spend a lot of time working with their Web Marketing team on cross-cutting work! Current fads are creating an editor community; training up the web editor community; upgrading/replacing their CMS; increasing user support and buy-in, most of which he'll be talking about at the conference. Richard will be giving a plenary talk entitled "Replacement CMS - Getting it right and getting the buy-in", part of the Doing the Day Job session.

Paul Boag has been working on the web since 1993. He is a user experience consultant for Headscape Ltd, a web design agency that he founded back in 2002. He typically works on large institutional websites including government agencies, higher education institutions and heritage organisations. Paul also produces and hosts the longest running and popular web design podcast at boagworld.com. He is regularly speaker at workshops and conferences and writes for various publications. Paul will be giving a plenary talk entitled "No money? No matter - Improve your website with next to no cash".

Phil Wilson is a Web Developer working at the University of Bath. He has been writing enterprise Java applications for the past five years and has previously delivered talks on Microformats, Wikis and extreme programming. In his free time he writes code for distributed syndication tools and exploring and sharing the social graph. His blog is philwilson.org: a geek commodity. Phil facilitated a workshop on "What's the Point of having Developers in a Web 2.0 World?" with Tom Natt.

Nicholas Watson is the media account manager for Corporate Projects for Learning and Teaching Solutions (LTS) - the media production arm of the Open University (OU). He is responsible for production of Open Educational Resources such as OpenLearn, iTunes U and YouTube. Nicholas facilitated a workshop on "Podcasting and iTunes U: Institutional Approaches to Scaleable Service" with Jeremy Speller. Nicholas can be contacted at n.watson@open.ac.uk

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Head of Media Services which, along with the Web, covers AV, illustration, multimedia and photography. He is currently working integrating the new department to provide rich media services for UCL customers. Jeremy is at present directing a major project to deliver podcasting production and delivery at the institutional level. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy facilitated a workshop on "Top-down Bottom-up Podcasting: Institutional Approaches to Scaleable Service" with Nicholas Watson.

David Sloan is Project lead of the University of Dundee's Digital Media Access Group, a research and consultancy unit specialising in accessibility of ICT to disabled and older people. He also runs the University's Web Accessibility Support Service, and has carried out several accessibility reviews of web authoring tools, including a content management system, VLE and e-assessment software. David facilitated a workshop on "The 'other' Accessibility Guidelines - the Importance of Authoring Tool Accessibility Evaluation in a Web 2.0 World".

The Revd Gareth Saunders interests lie primarily in information architecture, XHTML, CSS, accessibility, usability and helping to make sure that people can find the information they are looking for. Gareth studied Divinity (Practical Theology and Christian Ethics) at St Mary's College, University of St Andrews; he then had jobs in a Borders textile mill and with homeless young people in London before returning to Scotland to complete a Masters at New College, University of Edinburgh and work as a Scottish Episcopalian priest in Inverness and Edinburgh. In 2006 Gareth made the seamless transition from full-time parish ministry to focus on the Web and Information Architecture: having pastoral care for Web users, if you like. He is a member of the Information Architecture Institute and is a regular blogger. Gareth facilitated a workshop on "Mind Mapping for Effective Content Management" with Stephen Evans.

Andy Ramsden has recently started as the Head of e-Learning at the University of Bath. In this capacity he is charged with contributing to both the strategic and operational aspects of elearning development at the Institution. In terms of his own research, his interests are in the effective uses of emergent technologies for teaching and learning. In particular, the use of Web 2.0 and mobile technologies on the learning and teaching landscape. He regularly presents and facilitates workshops on this and other topics with the UK. He also sits on the Steering Group of the nationally funded Podcasting for Pedagogical Purposes SIG. Many of his findings and reflections on the use of emergent technologies within Higher Education can be found on his mobile-learning blog. Andy facilitated a workshop on "Embracing Web 2.0 Technologies to Grease the Wheels of Team Cohesion" with Marieke Guy.

Martin Poulter is the ICT Manager of the Economics Network, a Subject Centre of the HE Academy. Based at the University of Bristol, Martin runs Web sites aimed at Economics teaching staff, students and prospective students. He also runs the Ancient Geeks community blog . His academic interests are Philosophy and Psychology. Martin facilitated a workshop on "The Real Information Environment" with Kwansuree Jiamton.

Mike Nolan is is Web Applications Project Manager at Edge Hill University where he leads the development team. Recent projects include a revamped corporate Web site and the university portal. Michael regularly posts about HE Web development topics on the Edge Hill Web Services blog. Mike facilitated a workshop on "Stuff what We're doing at Edge Hill University".

Debbie Nicholson has worked in the Web Support Unit (WSU) at the University of Essex for 6 years. As well as working as part of the Web Design Team, responsible for the maintenance and development of the University corporate pages, Web site design and Web related support and training for staff, Debbie is currently working as a project manager for the Unit. Debbie has just project managed the rebuild of the new University Web site, and is busy planning phase 2 which will look at delivery of web information from departments and sections and the introduction of new Faculties. Debbie facilitated a workshop on "Hands Up if You Haven't done Yours Yet..." with Keith Brooke.

Tom Natt is a Web Developer working at the University of Bath. He has worked on a selection of institutional projects including wiki and instant messaging software and is currently looking at institutional repositories. In his free time he working on a selection of Web related open source projects. Tom facilitated a workshop on "What's the Point of having Developers in a Web 2.0 World?" with Phil Wilson.

Kwansuree Jiamton is the ICT Manager at the Health Sciences and Practice Subject Centre; part of the HE Academy. Working at King's College London since 2000, she has an active role in Web site development and interoperability, e-learning projects and strategic planning. Kwansuree facilitated a workshop on "The Real Information Environment" with Martin Poulter.

Dan Jackson is the Web Team Leader at City University London. He is part of a small team responsible for the maintenance and development of the University Web site, CMS and related systems and applications. During his time at the University Dan has overseen a site redesign and an accessibility audit. He has over 7 years experience in Web development, and his interests include Web standards, usability, accessibility, client-side coding and PHP. Dan facilitated a workshop on "Coping with Forms: Implementing a Web Form Management Application".

Tony Hirst is an itinerant academic in the Department of Communication and Systems, and member of the Socialearn core project team. He blogs regularly about educational Web technologies and RSS feed powered mashups at http://ouseful.info/ (although most of his readers would being admit to being confused by most of the posts, most of the time). Tony will be facilitating a workshop on "Introducing Socialearn".

Claire Gibbons is now the Web Manager for the University of Bradford (previously the Web Officer since September 2000), working within the department of Marketing and Communications, and responsible for the management of the University's new Web Team. Claire is responsible for the University's 'corporate Web' and works closely with departments and Schools to ensure consistency of University brand and message as well as compliance with standards and legislation, such as SENDA and the University's own Code of Practice for Web Based Materials. Claire is nearing the end of the Chartered Management Institute Diploma in Management - which has sparked her recent (and slightly obsessive) interest in organisational culture, 'people' and 'behaviours'. Claire has been a member of the Web CMS Project core team since October 2005. Claire facilitated a workshop on "Web CMS and University Web Teams Part II - the Never Ending Story?" with Russell Allen.

Stephen Emmott is the Head of Web Services at the London School of Economics and Political Science. He previously worked as the Editor of the King's Information Service at King's College London (1997 to 2000). Stephen facilitated a workshop on "Tactics to Strategy, and Back Again".

Prior to becoming the University of St Andrews Web Manager, Stephen Evans was an IT manager and research scientist at Cambridge University, where he developed intranet and Web database applications for a magnetic resonance imaging (MRI) laboratory. During his research career he imaged the inside of a wide variety of objects including melons, strawberries and knees! While MRI was a fascinating technique, he gained more satisfaction from developing Web-based solutions to help others with their research. Steve is now responsible for the management and development of the University of St Andrews Web site. This includes managing the University's content management system. In addition, his role includes supporting and assisting all service Units and Schools with any Web related matters. His main interests are information architecture and developing solutions to enhance the ways the Web is used to organise and disseminate information. Stephen facilitated a workshop on "Mind Mapping for Effective Content Management" with Gareth Saunders.

Mike Ellis has just emerged from 7 years working as Head of Web for the National Museum of Science and Industry, UK, which comprises the Science Museum in London, Media Museum in Bradford and Railway Museum in York. Mike is now working for a Bath-based company called Eduserv who are a not for profit IT services group. Mike's interests are in user generated content, Web 2.0, ubiquitous computing and innovation and how to lever these for maximum benefit in cultural institutions. Mike facilitated a workshop on "Mashups: More than Maps".

Keith Brooke has worked for the University of Essex since 1998, first as Web Officer and since 2001 as Web Support Manager. He is currently responsible for a team of ten covering Web development, training, support and learning technology. As if that wasn't enough, he also teaches creative writing in the University's Literature department, using a mix of traditional classroom work, workshopping, e-mail, online resources and Facebook silliness. Keith facilitated a workshop on "Hands Up if You Haven't done Yours Yet..." with Debbie Nicholson.

Paul Boag describes himself as a user experience designer. He is a founding partner of Web design agency Headscape, runs the boagworld.com community for people who run Web sites, and is the author of many articles (for the likes of .net magazine and Think Vitamin). Paul is a charismatic and entertaining speaker (e.g. .net magazine podcast, Refresh06 and Web2Live). Paul has worked extensively in the higher education sector for clients such as; City University, Brunel University, JISC and the Universities of Portsmouth, Brighton, Southampton and Lancaster. Paul also has significant experience in running online communities and has done so as far back as 1995 when he was one of the original community leaders of geocities. He wrote his dissertation on virtual communities and the disabled back in 1994. Paul facilitated a workshop on "Battling Bureaucracy".

Russell Allen is the Project Manager for the University of Bradford's Portal and Web CMS projects. Russell has spent the last sixteen years as a project manager delivering non-succession funded IT innovation and development projects in both public and private sector organisations. Projects have included implementing the University of Sheffield's career management skills Web site, on-line remote training for under-employed graduates in recruitment agencies, setting up community IT resources via the government's UK Online programme and developing community engagement projects via the e-citizen and e-government programs. Funders have included HEFC, DFES, ESF, SRB and lottery funding. His current job at the University of Bradford is to deliver a Web CMS, amongst other things, as part of the University's e-strategy. Russell facilitated a workshop on "Web CMS and University Web Teams Part II - the Never Ending Story? with Claire Gibbons.

Steven Warburton is an e-learning ICT manager at King's College London with a wealth of experience in the implementation and evaluation of learning technology within a variety of educational settings. He has managed both technical and pedagogically driven e-learning projects that have included work on personal publishing tools, social software, virtual learning environments, and the development of blended teaching programmes. Steven gave a plenary talk on "What does 'Community of Practice' mean for Institutional Web Managers?".

Alison Wildish is Head of Web Services at Edge Hill University where, for the past seven years, she has led a team responsible for the development of the corporate Web site(s), intranet sites and Web services. Prior to joining Edge Hill, Alison was developing Web applications in the commercial sector. Alison has an active interest in the opportunities offered by personalisation and user owned technologies and gave a plenary talk on "Let the Students do the Talking...."

Dr Miranda Stephenson was heavily involved in establishing the National Science Learning Centre which is based on the University of York campus. Miranda welcomed delegates to the University of York at the start of the Institutional Web Management Workshop 2007 event.