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TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




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ASK TONY: We waited two weeks for Morrisons order, then RBS blocked it

My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons.




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I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




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From dentist bills to holidays: Your key coronavirus questions answered

Can your employer force you to take your eight outstanding days of holiday amid the lockdown? Sarah Bridge talks to the experts to get the answers.




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What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? 

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?




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Can work force me to take a pay cut without reducing my hours?

My employer has told me to take a 20 per cent pay cut due to the impact coronavirus is having on the business, yet I still have to work full-time. Is this allowed and what can I do if I'm not happy?




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Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?




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TONY HETHERINGTON: 'Please help...we just want to stop living in fear of Scottish Power'

My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013




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ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.




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I am struggling to get a refund for a takeaway. What are my rights?

I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it - why has it taken so long to get a refund?




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'I don't want to fall victim to gender pension gap': Money Diaries speaks to a 33-year-old on £36k

In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future.




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HETHERINGTON: How can my house be using 'industrial' amounts of power?

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.




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I'm a full-time temp but my agency won't furlough me: What can I do?

I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do?




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£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




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TONY HETHERINGTON: Your debtor's 800 miles away in Shetland

I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it says I owe to PayPal. But I rang PayPal and was told that in fact no money is owed on my account.




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Should we take a mortgage holiday and save or invest the money?

Both me and my partner are still working and able to meet our mortgage payments, but we were discussing whether we should ask for a mortgage holiday anyway.




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Is a final financial order on divorce always final?

The court made 40,000 financial orders last year. There will be a concern that allowing some people to reopen their financial order now will lead to hundreds or thousands of similar claims.




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Audley Harrison on winning gold 20 years ago and the public ridicule of his pro career

EXCLUSIVE INTERVIEW BY DANIEL MATTHEWS: He won Britain's first ever super-heavyweight gold but his pro career would become synonymous with ridicule and potential unfulfilled.




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How dare food snobs give Arctic Roll the cold shoulder

Jan Moir picked out a selection of retro British puddings, after BBC Radio 4 Woman's Hour presenter Jane Garvey, was forced to apologise for claiming that Arctic Roll is a 'low-level pudding'.




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JANE FRYER recalls the man who revolutionised the entertainment industry 

JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label.




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How series three of BBC thriller Killing Eve came to life in some VERY ordinary West London streets

Fans of the BBC hit drama Killing Eve have been thrilled to spot so many filming locations they recognise from suburban London neighbourhoods in the programme.




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Russian hamsters go head-to-head in hilarious race where they reach up to 600 strides a minute

Two Russian hamsters prove their incredible speed going head-to-head in a race around a wheel, shoving each other aside as their competitive streak shows. BBC Earth filmed the hilarious hamster race.




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Viewers celebrate return of Great British Sewing Bee and admit they're 'crushing' on Patrick Grant

The Great British Sewing Bee, which aired last night at 9pm on BBC2, has left fans hot under the collar, thanks to judge Patrick Grant, 47, who has been branded 'dishy' and 'such a sort' by viewers.




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Peter Kay thanks NHS staff and key workers for taking part in Amarillo remake

The comedian, 46, has thanked NHS staff and key workers for taking part in the Amarillo remake as he prepares to reunite with Tony Christie for epic an Big Night In performance on BBC 1.




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Doctor Who stars David Tennant and Matt Smith join Time Lords past and present to praise NHS staff

Joining forces with Who actors past and presenter, the pair will appear in a message for BBC's Big Night In, set to air ahead of the weekly Clap For Carers on Thursday evening.




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Forensic scientist, 46, wins case after her boss asked if she didn't like him because she is gay

Jo Millington (right), one of Britain's leading forensic scientists, was 'upset and embarrassed' when Joe Arend confronted her and brought up her sexuality, an employment tribunal in Reading, Berkshire heard.




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Eastenders star Jessie Wallace flashes glimpse of new Elvis tattoo

Jessie Wallace was spotted stepping out in London on Tuesday, flashing a glimpse of her new Elvis tattoo on her left forearm.




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Computer says YES! Little Britain revival has BBC Big Night In viewers demanding a new series

The BBC's Big Night In kicked off on Thursday evening to raise funds for Children In Need, Comic Relief and the battle against COVID-19.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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Joe Sugg butchers girlfriend Dianne Sugwell's hair on BBC's Big Night In

The YouTuber was let loose on the red-haired Strictly dancer in a live segment of the fundraising special.




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BBC misses the point AGAIN as viewers SLAM the use of FIVE presenters for Big Night In

The BBC was attacked by viewers on Twitter for the second time this week on Thursday night, as it hosted its second telethon for charity.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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BBC's Big Night In: Doctor Who stars join forces to praise NHS staff

Past and present Doctor Who stars took part in BBC's Big Night In on Thursday to pay tribute to the NHS.




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Prince William Zoom call with Stephen Fry as Lord Melchett in Big Night In TV fundraiser

Lord Melchett paced around his office impatiently waiting for the Duke of Cambridge to call in, quipping: 'I thought Germans were meant to be punctual'.




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The Big Night In viewers express concern over Peter Kay after he 'looks unwell'

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.




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Matt Lucas is keen to 'get fitter' after putting on 'a bit of weight' during the UK's lockdown

The Little Britain star, 46, made the remark during an appearance on Friday's edition of Lorraine, as he discussed how he's been in quarantine.




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BBC's Big Night In: The Body Coach Joe Wicks can barely manage three sit-ups and orders a pizza

The fitness guru, 33, tried his hand at comedy with a hilarious sketch featuring a lazy pizza ordering PE teacher during BBC's charity fundraising event, Big Night In, on Thursday.




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Postman turns detective to deliver a parcel addressed to 'somewhere in Sheffield'

Postman Darrell Gilmour, 56, from Sheffield, was baffled at first when he saw the vague address along with a rambling description of the intended recipient, David Easson.




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AMANDA PLATELL: How Wills turned into a right royal Goon on the Big Night In - and we loved it! 

AMANDA PLATELL: The most reliable, and dare I say wooden, member of the younger royals stole the show with a comic turn on the BBC's fundraiser The Big Night In.




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Hoax circulates on Twitter claiming that Elon Musk and Grimes are naming their child Influenza

The false claim seems to have originated from a fake news site called World Grey News earlier this week and rapidly gained traction on Twitter.




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BBC News apologises after mistaking Brighton Pavilion for a mosque during a report on Ramadan

The gaffe took place on BBC Wales during a live broadcast on Friday and was instantly spotted by eagle-eyed viewers.




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Shops will have to enforce rules when lockdown is eased to support police, warns ex-chief constable

Sir Peter Fahy, former Chief Constable of Greater Manchester Police, told BBC Breakfast today that police do not want to get drawn into 'game' of counting the number of people in each household.




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Government adviser says pubs should re-open as long as they don't get overcrowded

Pubs have been shut since the UK went into lockdown on March 23, but Professor Robert Dingwall (pictured) said it is time to relax the rules.




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Germany's intensive care bed capacity been key to country's low death rate says foreign minister

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.




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EastEnders star Jessie Wallace works up a sweat on a jog

Jessie Wallace, 48, was spotted stepping out in London on Sunday on a jog during coronavirus lockdown.




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Queen will send Captain Tom Moore a personalised telegram when he turns 100

Producers at BBC Breakfast worked alongside Buckingham Palace to organise the celebrations to mark the war hero's big day on Thursday.




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Louis Theroux admits there's a hint of 'nastiness' in his professional rivalry with Jon Ronson

Louis Theroux, 49, has revealed he continues to feel 'a bit of rivalry' with journalist Jon Ronson in his BBC Radio 4 Podcast, Grounded with Louis Theroux.




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BBC Race Across the World winners Emon and Jamiul Choudhury discuss nail biting finale

Uncle and nephew Emon and Jamiul Choudhury have shared the 'amazing experience' of taking part and eventually winning BBC's Race Across the World following the climax of the show on Sunday.




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Kevin Clifton reveals Strictly Come Dancing bosses REFUSED to let him dress as Edward Scissorhands

The professional dancer, 37, revealed on his podcast that Strictly Come Dancing bosses refused to allow him to dress as Edward Scissorhands for the Halloween specials.




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Little Mix star Jade Thirlwall reveals she made a 'PENIS PIE'

Little Mix star Jade Thirlwall reveals she made a pie with a penis design on it because that's the thing she misses most while in lockdown.