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When customers get hostile

Pre-COVID-19 pandemic work life may not return as quickly for employees in customer-facing industries. As some experts see it, the immediate future for workers in grocery, retail, hospitality and similar sectors still includes the risk of stress and anxiety stemming from interactions with angry or aggressive customers.




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Hostility and abuse toward customer service reps on the rise: survey

Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.




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Transport workers wear custom vests as part of anti-abuse campaign

Victoria, Australia — “Transport workers are people too. Please respect them.” That request appears alongside the images of Public Transport Victoria workers clad in custom safety vests depicting their life stories.




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DOL hosts a conversation about gender-based violence in the service industry

Washington — Female workers in the service industry face an elevated risk of gender-based violence and harassment, but “there’s a variety of means that can mitigate that,” OSHA administrator Doug Parker says.




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Protective Industrial Products Inc.

Protective Industrial Products Inc., a Latham, NY-based global leader in personal protective equipment, has acquired Ultimate Cleaners Industrial Ltd., headquartered in Wolverhampton, England. PIP is a portfolio company of Odyssey Investment Partners.




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Rockford Combustion

Rockford Combustion, a Rockford, IL-based company in the fuel-train management and combustion safety industry, recently launched a next-generation, revamped website.




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New York law: Public school districts must have workplace violence prevention plans

Albany, NY — Public school districts in New York will be required to develop and implement workplace violence prevention programs, under a new state law set to go into effect Jan 4.




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Justin Original Workboots

The NEW Justin Original Workboots 10-inch steel toe logger offers Vibram Tacoma TC4 Plus outsole, padded collars, Dri-Lex lining, heavy duty waxed laces and the Justin Jel removable orthotic with mesh spacer footbed cover.




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JLG Industries, Inc.

The LiftPod® is a personal portable lift that can be used as a ladder alternative.




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Fatigue, sleepiness major safety risks in ridesharing industry, sleep experts say

Darien, IL — Fatigue and sleepiness are inherent safety risks for ridesharing drivers and their passengers, the American Academy of Sleep Medicine declares in a recent position statement.




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Multi-industry tactical pant

The Workrite FR Tactical Pant is a durable, lightweight and stylish FR clothing option for industrial workers and firefighters.




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Health care industry needs more OSHA standards, inspections: report

Washington – OSHA needs to issue more regulations that protect health care workers and conduct more inspections of facilities in that industry, according to a report released July 17 by advocacy group Public Citizen.




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OSHA campaign targets MSDs in health care industry

Philadelphia – OSHA has launched a campaign that aims to protect health care workers from musculoskeletal disorders, the leading cause of injuries for those workers.




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Industrial safety in U.S. lags behind other countries, watchdog group says

Washington – Industrial safety in the United States has fallen behind other countries, putting workers’ lives at risk, according to a report from Public Employees for Environmental Responsibility.




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Adjustable ice traction device

Turn hard-working boots into ice picks of steely sturdiness with the TREX 6310 Adjustable Ice Traction Device.




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Grace Industries, Inc.

Protect Lone Workers with the TPASS® or SuperCell® Man-Down Alarm. A motion or manual panic alarm transmits a distress signal to a monitoring device. Monitoring types range from simple co-monitoring with another TPASS® or SuperCell® to the more advanced MS1000, SMS-AT, or Grace-Watch™.  Add Grace Locator to display alarm location.

Click here for more information from Grace Industries, Inc.




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Justin Original Workboots

Work-Tek™ SABRE, a new development by Justin Original Workboots in stores now, is the next step in workboot evolution from the brand. Expanding JOW’s presence in the core workboot industry, this collection debuts its impressive bio-mechanical technology features, which provide better protection, stability and comfort with superior consumer value.

Click here for more information from Justin Original Workboots




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Protective Industrial Products, Inc.

PIP’s ANSI Class 3 Ripstop Premium Plus Bomber Jacket is designed with our exclusive Ripstop Polyester 300 D. coated waterproof outer shell that features taped seams and a hideaway hood and removable fleece liner to maximize multi-seasonal use. Comes standard with integrated watertight D-Ring access and seven pockets, including special pockets for ID and radio/cell.

Click here for more information from Protective Industrial Products, Inc.




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University of Texas at Austin

HSTC at The University of Texas at Austin is proud to offer Associate Safety Professional and Certified Safety Professional exam prep courses!

  • Three-day boot camp-style exam prep workshop
  • Curriculum is based on actual exam certification material
  • Receive instructor guidance through workbook exercises and mock tests

Click here for more information from the University of Texas at Austin




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JLG Industries, Inc.

The next generation of personal portable lifts – JLG® LiftPod® FT Series – is designed to increase job efficiency throughout your facility. Easily rolled through standard doorways and designed for one-person operation, it enables employees to reach their work and have 360-degree range of motion. Visit www.jlg.com/en/facilities-12 to learn more.

Click here for more information from JLG Industries, Inc.




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Justin Original Workboots

The Men’s Hybred® Waterproof Composition Toe Workboot, a new style from Justin Original Workboots, features the latest technology for superior comfort and safety. The composition toe exceeds ASTM F2413-11, 175, C75 safety standards and has the J-Flex Flexible Comfort System® so the boots are as comfortable as they are tough.

Click here for more information from Justin Original Workboots




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Protective Industrial Products

You asked for a cut-resistant Maxiflex. So we did it. Introducing MaxifleCut with proprietary GripTech® technology for unprecedented precision handling and safety. The Maxiflex® Cut offers the same comfort and breathability as the Maxiflex Ultimate but provides EN Cut Level 3 protection.

Click here for more information from Protective Industrial Products




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PROTO Industrial Tools

PROTO® is taking its safety obsession to new heights with the PROTO® SkyHook Tether & Transfer System. This comprehensive system features a patented locking design and short lanyard to keep tools connected at all times. Coupled with a full range of tether-ready tools, it’s the beyond strong solution for safety.

Click here for more information from PROTO Industrial Tools




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More than a quarter of Australian workers have ringing in the ears: study

Perth, Australia — Around 1 out of 4 Australian workers experience ringing in the ears – called tinnitus – and those in the construction, automotive, transportation and agricultural industries may be at higher risk, results of a recent study suggest.




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Flowchart: What injuries must be reported to OSHA?

Are you confused about the requirements in OSHA’s new reporting rule? Here’s a handy chart that may help clear things up.




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Most food industry employees work when ill, survey finds

Austin, TX – A majority of food industry employees go to work when sick, according to a new survey commissioned by training and consulting company Alchemy Systems.




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CSB report renews call for a combustible dust standard

Charleston, WV – A number of combustible dust-related incidents, injuries and deaths over the past decade might have been prevented had OSHA promulgated a standard covering the hazard, according to a Chemical Safety Board report released July 16.




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Dust explosion in China illustrates need for OSHA standard, CSB chief says

Washington – A deadly metal dust explosion in China offers a fresh reminder of combustible dust hazards, which the United States should address through an OSHA standard, Chemical Safety Board Chairman Rafael Moure-Eraso said in a statement released Aug. 5.




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CSB renews call for combustible dust standard

The Chemical Safety Board has reiterated its call for OSHA to promulgate a comprehensive combustible dust standard.




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OSHA releases fact sheets on combustible dust, farm emergencies

Washington – Two new fact sheets from OSHA provide information intended to protect workers from combustible dust explosion hazards and agricultural emergencies.




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Combustible dust still ‘critical issue in industrial safety’: CSB

Washington — The Chemical Safety Board is reiterating its call for OSHA to enact a comprehensive general industry standard for combustible dust – a potential hazard the board calls a “critical issue in industrial safety.”




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CSB to stakeholders: Tell us why efforts to control combustible dust aren’t working

Washington — The Chemical Safety Board is seeking to better understand why efforts to manage and control combustible dust hazards “have often failed” to prevent explosions.




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CSB extends comment period on combustible dust initiative

Washington — The Chemical Safety Board has extended to Dec. 31 its deadline for comment on a recent initiative that seeks to better understand why efforts to manage and control combustible dust hazards “have often failed” to prevent explosions.




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New method of detecting combustible dust uses real-time imaging

West Lafayette, IN — Using newly developed algorithms, researchers from Purdue University have designed an image- and video-based application to detect combustible dust concentrations suspended in the air.




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‘Multiple perspectives’: CSB releases first ‘learning review’ on combustible dust

Washington — Managing and controlling combustible dust should be considered a unique hazard – not simply “tidying up the place,” the Chemical Safety Board says in a recently released learning review document that includes input from workers and industry stakeholders.




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Combustible dust: A hazard lying in wait

“Some people are not aware that they are dealing with a combustible dust because it might not have caused them any trouble in the past and is a seemingly innocuous material,” one expert says.




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OSHA emphasis program targets the auto parts supplier industry

Atlanta — Hazards in the auto parts supplier industry “continue to be the source of serious injuries, including amputations, and deaths to employees,” OSHA says.




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OSHA emphasis program targets Colorado cannabis industry

Denver — A new Local Emphasis Program from OSHA is aimed at identifying and reducing workplace hazards associated with cannabis processing, growing, cultivation and product manufacturing.




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Grace Industries

Booth #3935

Lone worker check-in systems don’t work! Grace real-time immediate notification systems alert you within seconds of a panic or motion-sensing alarm. Wireless, rugged IP67, intrinsically safe, without subscription fees. Satisfies the employer’s responsibility regarding OSHA Section 5(a)(1) General Duty Clause and OSHA 1915.84(a) and 1915.84(a)(1) for workers working alone. Does your safety plan include protecting your lone workers?

Click here for more information from Grace Industries

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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Industrial Scientific Corp.

Booth #2359

Give your gas detector a home. A place to check in. A place to recover. A place to recharge. A place to disclose every detail about a shift, and let you know when it is ready to take on the next one. The new DSX™ Docking Station ensures that your instruments are ready when you are. Find out more.

Click here for more information from Industrial Scientific Corp.

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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JLG Industries, Inc.

Booth #1049

JLG® Compact Crawler boom lifts and the new LiftPod® FT Series are your new standard for safety and productivity. Access hard-to-reach spaces throughout your facility. The LiftPod provides up to 20 ft working height and the Compact Crawler boom up to 76 ft.

Click here for more information from JLG Industries, Inc.

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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Protective Industrial Products Inc.

Booth #1939

PIP brings you the latest innovation in cut-resistant hand protection. The Great White 3GX is made with Dyneema® Diamond Technology and features ANSI Level 3 cut protection. Bring cut protection to the next level with G-Tek 3GX.

Click here for more information from Protective Industrial Products, Inc.

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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Industrial Scientific Corporation

Booth #4037

By wearing the Tango™ TX1 Single Gas Monitor, which includes two identical sensors for the detection of the same gas, workers will be the safest single-gas monitor users in the world. The Tango’s three-year runtime and patent-pending DualSense® Technology increase worker safety, regardless of bump test frequency, while reducing overall maintenance costs.

Click here for more information from Industrial Scientific Corporation

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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Protective Industrial Products, Inc.

Booth #3923

The new Maximum Safety® TuffMax5 provide users with cut and pinch point protection in general duty handling and oily conditions. Its HPPE fiber shell is lightweight and provides excellent dexterity, tactile sensitivity and cut resistance that is available in EN cut level 5.

Click here for more information from Protective Industrial Products, Inc.

Product information is provided by manufacturers. This publication has not independently tested manufacturers' products and cannot assume responsibility for the validity of product claims.




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Worker lead exposures decreasing, industry group says

London – Workers in the lead industry are experiencing reductions in exposure, and a majority of them have blood-lead levels below regulatory limits, the International Lead Association announced July 9.




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Mosquitoes: More than just annoying

For some workers, mosquitoes are an on-the-job hazard. That’s because some mosquitoes carry diseases – such as Zika virus, West Nile virus, Chikungunya virus, dengue and malaria – that can be transmitted to people.




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Addressing changes in the utilities industry

How have the products used by utilities workers in recent years evolved to address changing demographics and working conditions?




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Busting hand protection myths

What are some of the biggest challenges and misconceptions in industrial workplaces when it comes to hand protection?




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Industrial scissor lifts

These industrial scissor lifts come from the factory fully assembled, allowing customers to avoid costly field assembly by elevator installers.




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Workers in high-risk industries less likely to have employer-provided health insurance: study

New York — Employees in fields with higher workplace injury rates are generally less likely to be covered by employer-provided health insurance plans, results of a recent survey show.