covid_19

Covid-19: Software houses release continuity plans

Updated: No interruptions to services are expected, but some staff are expected to remain at their offices.




covid_19

Covid-19: Insurtech UK calls on Chancellor for start-up support

The insurtech body has signed an open letter seeking additional support for start-ups from the government, as well as warning insurers against turning away from insurtech partners.




covid_19

Covid-19: Niall Barton calls on insurers to support insurtechs

The Insurtech UK chairman and Wrisk executive chairman said the “mini meteorite” of Covid-19 has put insurtechs at risk of underfunding.




covid_19

Covid-19: App-based broker Lenny closes down after backers exit

Short-term car insurance broker says the Coronavirus outbreak made it a "frustratingly unfavourable landscape" to find a new backer.




covid_19

Covid-19: The ultimate stress management test

Opinion: Philippa Wilkin, former underwriter and mindfulness expert, explores ways to manage anxiety during the coronavirus pandemic.




covid_19

Covid-19: SME brokers eligible for government bounce back loans

HM Treasury confirmed to Biba that small and medium-sized brokers are eligible for the scheme.




covid_19

FCA zones in on client money amid Covid-19

The FCA has asked up to 300 firms to provide financial information on client money, staff furlough, debt and cash.




covid_19

Covid-19: Are brokers taking pay cuts to get through the crisis?

After Aon stated that 70% of its staff are expected to take reductions in salary as the business tackles the economic impact of the coronavirus, other UK brokers reveal a mixed approach to the situation.




covid_19

LV suspends travel insurance due to Covid-19

Provider says existing customers will not be affected by the move.




covid_19

Covid-19: Brokers ban meetings and push remote working

Updated: The largest brokers in the UK revealed measures in place to protect staff and customers from coronavirus.




covid_19

Covid-19: ABI highlights insurer motor and home commitments

The body outlined the insurer response to Financial Conduct Authority guidelines as providers waive renewals for key workers.




covid_19

Covid-19: Disrupters pressurise motor insurers to return premium

On demand insurtechs encourage incumbents to give back premium as it is predicted providers could save £1bn as claims plummet amid lockdown.




covid_19

Covid-19: Stephen Catlin heads up industry steering group on pandemic response

The group, which has members including Aviva's Maurice Tulloch and RSA's Stephen Hester, is working closely with Pool Re to develop solutions to the crisis.




covid_19

Complete our survey: How has your business been hit by Covid-19?

Survey aims to find out how the industry has changed its working practices, the challenges faced by professionals working remotely and how brokers feel insurers have responded to the pandemic.




covid_19

Catlin calls on industry to repair reputation following Covid-19 response

Exclusive: Stephen Catlin slams "unfortunate" lack of sympathy to policyholders in messages from the sector and pushes back at claim that the industry steering group on pandemic response is a PR gimmick.




covid_19

Covid-19: Total claims pay-outs expected to reach £1.2bn

The ABI says insurers are expected to pay £900m towards business interruption claims.




covid_19

Covid-19: Measures to maintain personal injury claims process launched

The ABI and the Association of Consumer Support Organisations have developed a statement of intent recommending remote video examination and rehabilitation.




covid_19

Ecclesiastical launches Covid-19 social media guide

The document has been developed to help brokers navigate platforms such as Twitter and Linked In throughout the outbreak.




covid_19

Covid-19: Should all motor customers get a rebate?

Updated: Major insurers including Axa, Aviva, Ageas, LV and Zurich respond on automatic rebates as motor disrupters say the Admiral £25 move does not go far enough and questions are raised about the gesture.




covid_19

Covid-19: Hospitality group forms to fight insurers over BI

The group is being advised by Mishcon de Reya and will look into claims denied by any number of insurers naming Axa, China Taiping, RSA, Touchstone, and Zurich but excluding Hiscox.




covid_19

Covid-19: Hiscox considers equity raise

Provider states it is "evaluating possible sources of capital" to respond to the pandemic.




covid_19

Covid-19: QBE latest provider facing legal action after denying BI claims

Simon Sloane, partner at law firm Fieldfisher, says over 40 policyholders in the dental sector are interested in pursuing action.




covid_19

Covid-19: FCA urges firms to consider premium reductions and payment holidays

The regulator issued a raft of measures today (1 May) for how financial services firms should behave while coronavirus grips the nation.




covid_19

Covid-19: Product value under FCA microscope

Providers urged to consider how value of products has changed as customers alter behaviours during coronavirus with product refunds proposed.




covid_19

Brokers under threat in Covid-19 BI dispute

Experts have warned that business interruption could be “the next PPI for brokers “as FCA seeks legal clarity on BI wordings.




covid_19

Business Secretary states most firms have “not purchased” Covid-19 cover

John Glen said the government is in continual dialogue with insurance sector as he restates companies without the right cover will require support from elsewhere.




covid_19

Covid-19: UK claims will pass £1bn, says Huw Evans

Evans quoted the figure in a letter defending the response of insurers to the pandemic.




covid_19

Covid-19: Broker M&A numbers predicted to drop

But the consolidators say their models have not changed as a result of the coronavirus.




covid_19

Insurance Covid-Cast - episode two: What are insurtechs doing to rebalance the bad publicity around insurance and Covid-19?

In the second of a new series of video casts brought to you by Insurance Age and Insurance Post while our journalists are in isolation lockdown we discuss how insurtechs are seeking to create positive customer stories to redress the negative media coverage.




covid_19

Covid-19: FCA calls on insurers to pay valid claims quickly

Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.




covid_19

Covid-19: Hiscox hits back amid BI dispute

The insurer is facing a potential class action after declining a series of business interruption payments but says it could pay up to $175m and is “proactively paying claims”.




covid_19

Covid-19: Insurers clarify stance on Coronavirus cover

Updated: A number of providers have introduced exclusions for Covid-19.




covid_19

Covid-19: Celebrity chef joins firms attacking Hiscox over BI cover

Reports state star chef Raymond Blanc has slammed Hiscox for not paying out after he was forced to close his restaurants and pubs in the wake of the coronavirus outbreak.




covid_19

Covid-19: Legal firm calls for joint govt and industry BI recovery plan

Flaxmans makes case for government and insurance sector to team up to help businesses recover following the coronavirus pandemic as Mactavish calls for independent review.




covid_19

Covid-19: MP calls for insurers to make full pay outs due to pandemic

Jonathan Edwards has signed an early day motion calling on the government to instruct all insurers to use dividends to pay Covid-19 claims.




covid_19

Hiscox expects $175m Covid-19 payout

Hiscox, which is currently in dispute with a group of firms over BI, said it is actively settling claims for event cancellation and abandonment, media and entertainment and travel.




covid_19

Covid-19: Litigation against brokers and insurers set to increase amid BI row

The market has been criticised for its response to the coronavirus crisis, particularly with regard to business interruption as providers "look down the barrel' of class action.




covid_19

Covid-19: RSA faces legal action in BI dispute

RSA is latest provider in firing line as nursery sector hits out and, separately, a new action group, Insurance Justice, has been set up to defend BI claims for businesses.




covid_19

Covid-19: Treasury Committee tells insurers to be clear and fair

Mel Stride MP states firms are continuously facing difficulties in making successful coronavirus-related claims as the ABI says insurers are expected to pay out a total of £1.2bn.




covid_19

Covid-19: Hiscox Action Group gets funding for BI litigation

Harbour Litigation Funding will pay Mishcon de Reya to review the claims business owners have against Hiscox.




covid_19

Insurance Covid-Cast - episode six: From panic to practicalities, what will BI insurance look like when the Covid-19 recriminations settle down

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how the insurance industry let the narrative over business interruption become national headlines for the wrong reasons.




covid_19

Covid-19: Broker calls on Chancellor to release Pool Re funds for BI claims

NDML is asking for some of Pool Re’s £6.6bn cash to be used to help businesses in the leisure and hospitality sector which have been hit by coronavirus.




covid_19

Covid-19: FCA bares teeth as BI dispute hots up

Regulator seeks court action to resolve uncertainty on business interruption cover and bring clarity on specific policy clauses.




covid_19

Covid-19: Hiscox BI pressure groups join forces

Hiscox Action Group and the Night Time Industries Association, representing more than 500 businesses, have agreed to work together to challenge Hiscox’s business interruption stance.




covid_19

Covid-19: Hiscox Action Group says brokers acted in “good faith”

The Group is going after insurer Hiscox over its refusal to pay BI claims the group members believe to have been triggered by coronavirus pandemic.




covid_19

Covid-19: Allianz latest insurer in legal BI firing line

Edwin Coe is representing a group of businesses with the insurer’s Resilience policy wording.




covid_19

Insurance Covid-Cast episode eight: What is the insurance supply chain doing to keep the sector moving during the Covid-19 lockdown?

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we brought together a diverse group of businesses to discuss how the supply chain has forged deeper strategic – and personal - relationships with partners over the last six weeks.




covid_19

LMA develops renewal clause amid Covid-19

The London Market organisation has published wording to ensure coverage continues beyond a specified renewal date as the coronavirus pandemic continues.




covid_19

Mining companies allowed to co-operate during COVID-19 pandemic

24 April 2020

Members of the Minerals Council of Australia (MCA) and other mining associations will be able to work together to manage critical services and supplies during the COVID 19 pandemic, after the ACCC granted interim authorisation for the arrangements today.

The COVID-19 pandemic has led to shortages and supply chain disruptions for some critical services and supplies used by the mining sector.

The interim authorisation will help ensure Australia’s mining industry continues to operate safely and efficiently, by allowing members that have been notified to the ACCC to co-ordinate on the sourcing, purchase and distribution of crucial supplies and services such as health and safety equipment, logistics, equipment maintenance and consumables like fuel and explosives.

“The COVID-19 pandemic has had a dramatic impact on global manufacturing and supply chains, which has created challenges for those sectors, such as mining, that are still operating and still in need of crucial equipment and services,” ACCC Chair Rod Sims said.

“To help address these challenges, we have authorised mining companies to co-ordinate on a limited range of activities to help ensure they can continue to operate safely and efficiently.”

The authorisation only applies to activities relating to these critical services and supplies. It will, for example, allow companies to share inventories and manage demand for these critical services and supplies, coordinate deliveries, and share details of potential suppliers of personal protective equipment (PPE), such as N95 masks needed to work in underground mines.

“Importantly, the approval does not allow mining companies to coordinate on the terms, conditions or prices in supply contracts,” Mr Sims said.

“We are going to closely monitor the effect of these arrangements and when it is appropriate for this authorisation to be revoked.”

The authorisation applies to members of the MCA and seven other mining associations. The ACCC must be notified in advance of any arrangements made under the authorisation.

The ACCC will now seek feedback on interim authorisation, as well as the application for final authorisation, which is sought for a period of 12 months from the date of authorisation. More information, including the ACCC’s statement of reasons, a list of associations included, and the supplies and services covered by the authorisation, is available at Minerals Council of Australia.

Background

The Minerals Council of Australia’s membership includes many of Australia’s biggest mining companies. It has 51 full member companies and 29 associate member companies including mining service providers, state chambers, energy and transport companies and consultancy firms.

Notes to editors

ACCC authorisation provides statutory protection from court action for conduct that might otherwise raise concerns under the competition provisions of the Competition and Consumer Act 2010.

Section 91 of the Act allows the ACCC to grant interim authorisation when it considers it is appropriate. This allows the parties to engage in the proposed conduct while the ACCC is considering the merits of the substantive application.

The ACCC may review a decision on interim authorisation at any time, including in response to feedback raised following interim authorisation.

Broadly, the ACCC may grant a final authorisation when it is satisfied that the likely public benefit from the conduct outweighs any likely public detriment.

Release number: 
83/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience




covid_19

Motorists urged to check for deadly Takata airbags during COVID-19

5 May 2020

Nearly 200,000 vehicles fitted with potentially deadly airbags are still on the roads, and more than 8,000 of these are considered so dangerous they should not be driven at all, according to the latest ACCC figures on the compulsory recall of Takata airbags.

In addition, a significant number of vehicles fitted with a different type of faulty Takata airbag are yet to be remedied. These vehicles, which are fitted with Takata NADI airbags, are considered so dangerous that manufacturers are offering to buy back the vehicles or to provide a loan vehicle until replacement parts are available. We are aware that there have been two deaths and two injuries in Australia resulting from misdeployments of Takata NADI airbags. 

Motorists are being urged to check now if their vehicles are fitted with these recalled Takata airbags, as car dealerships are still operating and providing replacement airbags free of charge. 

“Even during this pandemic, replacing faulty airbags is an essential and potentially life-saving task, especially as vehicles may be being used by essential workers and care-givers,” ACCC Deputy Chair Delia Rickard said.

“It will also be more important than ever that as more people start to use their cars again, they check that their airbags are safe. Affected Takata airbags can misdeploy and send sharp metal fragments into the vehicle at high speed, and cause serious injury or death to its occupants.”

“Drivers should check online or with their dealer or manufacturer whether their vehicles are subject to this compulsory recall or the voluntary recall of Takata NADI airbags, and never ignore a notice of recall from your car’s manufacturer,” Ms Rickard said.

Globally there have been 29 deaths and over 320 serious injuries reported, including one death and one serious injury in Australia relating to airbags affected by the compulsory recall.

Over four million airbags in more than three million vehicles in Australia were originally affected by the Takata compulsory recall due to these potentially deadly airbags.

More than 88 per cent of airbags have now been rectified, and about six per cent have been reported by suppliers as written-off, stolen, unregistered, exported or modified and unable to be replaced.

Figures from the ACCC’s latest quarterly update on the compulsory recall show that about five per cent (over 228,000) of faulty airbags remain in more than 196,000 vehicles.

In particular, motorists are in danger if they have a critical vehicle containing an airbag that poses a heightened risk of causing injury or death. There still more than 8,000 of these vehicles remaining on the roads, and drivers can check the Product Safety Australia website if their vehicle is affected.

“Vehicles with critical airbags should not be driven. Please contact your dealer to arrange for your vehicle to be towed to the place of repair free of charge so you do not have to drive it,” Ms Rickard said.

The ACCC is also conscious of the impact COVID-19 is having on Australian consumers and businesses.

“We understand dealerships are still operating and are offering the services outlined in the compulsory and voluntary recall notices. Both the ACCC and the Department of Infrastructure, Transport, Regional Development and Communications will be closely monitoring any changes to these arrangements,” Ms Rickard said.

Consumers can also search for vehicles affected by the Takata compulsory recall by entering their number plate and state or territory at: IsMyAirbagSafe.com.au or by texting 'Takata' to 0487 AIRBAG (247224).

A list of vehicle manufacturer helplines and contact details is available at: Vehicle manufacturer helplines & contact details.

Takata fast facts

  • In total about 3.62 million airbag inflators (88.1%) have now been rectified in about 2.64 million vehicles.
  • This excludes 259,025 airbag inflators (6.3%) in 216,138 vehicles reported by suppliers as unrepairable (written off, scrapped, stolen, or modified and unable to have the airbag replaced). 
  • There remains 228,764 airbag inflators (5.6%) in 196,299 vehicles outstanding for replacement.
  • As at 31 March 2020, there are 1,895 vehicles with critical-alpha airbags and 6,471 vehicles with critical non-alpha airbags outstanding for replacement.
  • Vehicles with critical airbags should not be driven, and drivers are entitled to have their vehicles towed to the dealership to have the airbag replaced for free. 

Notes to editors:

  • The Takata airbag recall is the world’s largest automotive recall, affecting an estimated 100 million vehicles globally.
  • It is the most significant compulsory recall in Australia’s history, with over four million affected Takata airbag inflators and involving more than three million vehicle recalls.
  • Takata airbags affected by the compulsory recall use a chemical called phase-stabilised ammonium nitrate (PSAN). The ACCC’s investigation concluded that certain types of Takata PSAN airbags have a design defect. The defect may cause the airbag to deploy with too much explosive force so that sharp metal fragments shoot out and hit vehicle occupants, potentially injuring or killing them.
  • In addition to the compulsory recall of vehicles fitted with Takata PSAN airbags, eight vehicle manufacturers have also issued voluntary recalls for some vehicles manufactured between 1996 and 2000, which may have been fitted with a different type of faulty Takata airbag, being a NADI airbag.
Release number: 
89/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience