Contractors discuss the various payment options for customers.

The key to high close ratios and record sales is listening … listening to find, to be exact. Listen to understand their point of view, their challenges, their concerns, their objectives.

At some restaurants, customers can place an order online and go pick up lunch “as soon as possible” or “at a scheduled time.” Increasingly, service providers — like medical offices — are giving customers the option to schedule online, too. And the HVAC field is no exception.

Through patented technologies, advertisers can precisely target households online using banner ads, display ads, and video.

Today, HVACR distributors rely on enterprise resource planning (ERP) software to handle nearly every level of their operations. Vendor data, turns, dead stock, cycle counts, sales margins, and much more can be accessed directly from a computer or, in some cases, a mobile device.

The last couple busy seasons, HVAC contractors have seen a high influx of calls due to remote work. There are steps HVAC companies can take to meet demand while also alleviating the stress of the season.

The AI features in communications software, such as voice-to-text and message-flagging, have made for faster, easier customer-contractor communications that are also more personalized and have less room for misunderstanding.

Kenneth Goodrich, CEO of US Peach LLC, a provider of HVAC and plumbing services under multiple brands, has announced the turnaround and sale of one of its portfolio companies, Phoenix-based Sonoran Air, to Mauro Calderon.

The global HVAC market is forecast to grow steadily at a compound annual growth rate (CAGR) of 7 percent from 2016 to 2020, according to a new report available from ReportsnReports. Rapid growth in the construction and real estate markets worldwide is having a positive impact on the HVAC market.

The global HVAC market is forecast to post a compound annual growth rate (CAGR) of close to 7 percent by 2020, according to the latest report from Technavio. The research study covers the present scenario and growth prospects of the HVAC market from 2016 to 2020.

The Occupational Safety and Health Administration’s (OSHA’s) Confined Spaces in Construction final rule, issued May 4, 2015, created confusion in the HVAC industry. ACCA announced that, after months of negotiations with OSHA, an agreement clarifies that the rule has very limited application in the residential HVAC industry.

Cold Craft Inc., which specializes in mechanical installation for new construction, renovation, and retrofit of commercial, residential luxury, and industrial facilities, announced it has added an Engineering and Planning Department. 

Per the DOE’s second annual “National Energy Employment Analysis,” a total of 6.4 million Americans now work in the traditional energy and energy-efficiency industries. More than 300,000 net new jobs were added in 2016, which accounted for 14 percent of the nation’s job growth.

SAN ANTONIO — For years, one of the highlights of the Mechanical Contractors Association of America’s (MCAA’s) Annual Convention has been the economic forecast offered by Brian Beaulieu, CEO of ITR Economics in Manchester, New Hampshire.

Vertical Mechanical Group is a full-service HVAC and plumbing contractor that specializes in large-scale commercial projects such as hotels and multi-family residential buildings.

Contractors focused primarily on service, maintenance, and repair should continue to see steady, healthy growth, even in a slowing economic environment.

Let’s look at five hidden reasons HVAC systems might not keep up when the temperatures get hot, how to test for them, and potential repairs.

Optimizing HVAC systems with new technology can result in a domino effect of benefits. One great example is the HVLS fan, which can boost HVAC system performance, efficiency, and sustainability.

HVAC industry members are debating how the DOE’s new rules — the first-ever for commercial and industrial fans — will impact their operations.

Back in December, The ACHR NEWS toured the Big Ass Fans facility in Lexington, Kentucky. While we were there we had the opportunity to tour the company’s facility and with its research and development center, and chat with general manager of industrial business lines, Andrew Koukis for the latest episode of the NEWSMakers podcast.

Once considered a temporary solution, portable heating and cooling units continue to evolve as consumer demand calls for new units and new uses.

Lennox’s SL280NV Ultra Low NO_X gas furnace was built to address a market need in the South Coast and San Joaquin air quality districts in California, which require the reduction of emissions to 14 nanograms of NO_X per joule.

One-year study conducted on Atlanta commercial high rise’s HVAC systems proves UVC lamps reap energy efficiency payback benefits.

New technology has made air handlers more efficient and much quieter, and when paired with heat pumps, a great all-electric and sustainable option.

When paired with heat pumps, air handlers are a great all-electric and sustainable option.

AI-enabled HVAC systems can offer benefits for building owners and occupants. By monitoring and analyzing conditions inside a space, as well as outdoors, the system can constantly make adjustments to the environment based on the data being collected.

Chris Forth, vice president of codes, standards and environmental affairs at Johnson Controls Inc., told a group of AHR attendees the industry can increase equipment installations with the help of the tax incentives and consumer rebates in the Inflation Reduction Act (IRA).

An HVAC tech was stuck on a roof as a trio of brazen thieves made off with all his tools after kicking over his ladder during a daylight heist.

If a condenser coil is dirty or fouled, its ability to reject heat is severely affected.

Johnson Controls Inc. had a big 2018, with the launch of several new products and the acquisition of Lux Products Corp. For Johnson Controls, the Lux acquisition enhances its commitment to thermostats. The move also enables faster product development cycles, improves customer service capabilities, and supports greater product innovation.

Can the type of ultraviolet light known as UV-C light kill the novel coronavirus? Manufacturers are not making that claim … yet.

Ducts play a crucial role but are often overlooked.

Poorly installed HVAC systems work twice as hard as they should and suffer from a wide variety of invisible health problems.

Even if a system is replaced, if ductwork is undersized, the homeowner won’t be getting the best bang for their buck.

Don’t assume equipment capacity or conditions. Instead, do some digging and find the tables for the equipment you install and service.

While some contractors fabricate sheet metal in-house and others outsource that work, both groups can benefit from a few best practices.

Diverse examples show the importance of air movement and the creative ways in which contractors and manufacturers have dealt with it successfully.

Some savvy investors realize the greatest potential for helping the environment and getting a good return on investment comes from the HVAC industry.

Context can help professionals direct their attention to where duct leakage can best be addressed.

A move into duct-cleaning work is natural for HVAC contractors looking to expand their repertoire and add another source of revenue.

This is the first funding distributed from the players’ pledge through the social justice fund and continues the Ravens’ commitment to making a difference throughout Baltimore.

Seven of the awards include funding specifically for HVAC-related projects.

The industry touches our lives directly, and an HVACR-literate public would be a boon to it.

A look at how HVAC contractors can manage leads from the phone, website, and social media.

Sales of air conditioners and heat pumps were brisk this summer, as record heat blanketed much of the U.S.

The most rewarding aspects of working in the HVACR field is being able to solve comfort and efficiency issues for homeowners. I love to look back at a job upon completion and say, “Yeah! We did that!”

During my time in this industry, I think we’ve done a really good job of adding more women across different fields. Women don’t always think about HVACR, but it’s an industry that needs good leaders just like any other.

Women entering the trades as technicians must overcome the perception that they aren’t strong enough or mechanically inclined enough to be a service tech. Even though women have worked in the skilled trades industry for decades, there is still a stigma about women working as HVAC technicians, plumbers, or electricians.

Like anything you really want to achieve, I think bringing more women into this field needs to be an active and purposeful exercise.

I love fixing things. I always have. But what is super exciting to me is the frontier. This field is changing daily, and new technology is everywhere.