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Tool Tips: Drain line flushing

A lot of times a snake cable will just stir up the sludge and I have seen cables in clean-outs or manholes downstream where the pipe is still clogged.




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Tool Tips: Organization and cleanliness

On our trucks, we keep all our soldering material, such as solder, paste, pipe cutters, emery cloth, inspection mirror and other miscellaneous items, in small tackle boxes.




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Tool Tips: Avoiding valve replacement

This tool tip made my co-worker and our customer so happy that he made one and wrote my name on it. 




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Tool Tips: Good ears and a good flashlight

Leaking fixtures can waste a lot of water and money. 




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Tool Tips: Clean and tidy caulk

When installing a toilet, the final touch is caulking around the base which can sometimes be a mess. 




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Tool Tips: Unplug a bath tub drain trap

First, remove the overflow trim. Then, insert a water hose down overflow. 

 




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Tool Tips: Know before you go

We do gas and electric water heaters for lots of residential customers. 




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Tool Tips: Toilet and sink water removal

The customer says there is water at the base of the toilet after flushing, which means you get to replace the wax seal. 




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Tool Tips: Refrigeration Gauge Protection and Connection Stress

Every time I installed an ice maker supply line, I was always concerned that it may leak — pushing and pulling on the fridge. 




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Tool Tips: Stay Sharp

Carry lengths of pipe in a standard cargo van and eliminate roof racks.




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Why the construction industry is embracing inventory asset tagging

Contractors are a mobile breed — constantly on the move, from job to job. With so much shuffling around, there is more opportunity for human error — tools ending up on the wrong jobsite on the wrong day. When you have inventory tied up across different jobs, in the back of a work truck or van, or in a warehouse on a high shelf that’s rarely dusted, it’s easy for mistakes to be made.




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Tool Tips: Tightening shower arms

When installing a shower arm or hand held hose wall elbow, thread a ½" coupling onto the male ends and select the appropriate size pipe nipple to use as a lever.




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Tool Tips: A Common Drainage Issue

I have seen and experienced draining a water heater for replacement, and the drain is clogged and won’t let out any water.




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Tool Tips: Damage prevention

We are a full service plumbing company. There are times when we have to gain access to the roof of million dollar homes. 




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Tool Tips: Setting toilet bowls

I have been reading a lot of tips about setting toilet bowls. 




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Tool Tips: Stocking super glue

We keep super glue on the truck for any time we run into needing an O-ring, but don't have the exact size. 




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Tool Tips: Lip balm fix

Recently, while doing an emergency water heater replacement, I needed some lube for the small O-rings on the mixing valve. 




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Fire-suppression systems for battery energy storage systems

NFPA 70 provides the important details for design.




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Colorado contractor installs a fast, more flexible firestop sleeve

Spencer Bell has been a fan of HoldRite plumbing brackets and the TESTRITE DWV testing system for years. So recently, when he heard that HoldRite had innovated the cast-in-place firestop sleeve process, he didn’t waste time learning more about it.




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PM Profile: MIFAB grows into a bigger space

BNP Media Plumbing Group Multimedia Editor Nadia Askar recently sat down with Michael Whiteside, president and owner of Chicago-based MIFAB.




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NFPA Survey finds an increase in use of digital tools among skilled trades workers, despite collaboration being top challenge in 2024

Eighty-two percent of respondents use digital tools daily to help streamline training and development programs. The majority of respondents within this group recognize the diverse benefits that digital tools offer the skilled trades industry.




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Matt Michel: 11 ways to deal with price complaints in an inflationary economy




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Matt Michel: Nine ways to maximize your revenue

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.




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Matt Michel: 8 steps to beating the big tech algorithm

If you rely on search engine marketing for calls, you are putting your company at risk because you are relying on the unreliable. Here are eight steps to wean your company off big tech dependency.




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Matt Michel: 9 simple communication tips to boost review scores

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.




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Matt Michel: 7 ways to know it is time to exit

There has been a lot of private equity activity in the service trades since the COVID-19 lockdowns. Suddenly, boring old businesses gained monetary sex appeal when they were declared essential and could continue making money while many other local businesses were effectively shuttered. This has led to a land rush for good service contracting businesses and many plumbers have grabbed the brass ring while the grabbing was seen as good.




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11 steps to follow to run a sales promotion

Plumbing contractors are not known for their marketing prowess, yet marketing can drive more calls. The simplest marketing might be the sales promotion. Here are the steps.





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9 ways to out-recruit the competition

It only takes a little effort to out-recruit the competition. Here are nine ways to become a better recruiter.




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4 reasons to hire apprentices and grow them into plumbers

Should you hire apprentices instead of journeymen and master plumbers? Some contractors are finding more long-term success by building their team from the ground up.




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Gen Z wants technology, and skilled trades are rising to the challenge

The current U.S. workforce is comprised of four generations: Baby Boomers, Gen X, Millennials, and Gen Z. But there’s one generation in particular that the skilled trades have their eyes on right now: Gen Z.




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Add value to your contracting business with a home service franchise

A successful home service franchise offers sales and marketing systems similar to those employed by large companies. These systems can be easily implemented and replicated over and over again.




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How to utilize two-way texting with customers

Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.




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An aging population represents opportunities for plumbing and HVACR contractors

As the population grows older, there is a heightened need for affordable plumbing and HVACR systems that offer safety and accessibility.




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Shattering stereotypes to shape the future of plumbing

US faces a shortage of 500k skilled plumbers, costing $33bn annually. Plumbing requires rigorous training, creative problem-solving, and meticulous execution. Valuing the critical role plumbers play can address the shortage and pave the way for a thriving water infrastructure.




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Building safety 101: understanding the basics for a safer tomorrow

Every year during May, the International Code Council holds its Building Safety Month campaign to help raise awareness about the importance of building safety and educate the public on how to ensure their communities are resilient and sustainable.




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Must-have tools for sewer line repairs or replacement

Sewer line repairs and replacements require precision, expertise, and the right tools. In this article, we will explore the essential tools for efficient sewer line work.




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Technology and talent lead the PHVAC industry into the future

“I don’t think people care that I’m young, or female. They care about what I know.”
Those words, spoken by Baylie Frost, a virtual design and construction (VDC) lead at Harvey’s Plumbing & Heating in Bozeman, Montana, must be music to the ears of an industry that is seeking to attract more talented young people to its ranks.




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3 reasons why a single-source of truth is vital to MEP contractors

It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.




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Rob Webster: Convenience and efficiency drive top plumbing technology trends

The ongoing transformation of the plumbing industry has been driven in part by the evolving expectations and priorities of homeowners and consumers. The COVID-19 pandemic reinforced existing concerns about hygiene and public health, pushing the demand for hands-free technology and automated features that reduce contact with germs and bacteria. 




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ServiceTitan launches Titan Intelligence, bringing AI to the trades

Several new ServiceTitan product updates and features powered by Titan Intelligence were also announced at Pantheon 2022




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Plumbing contractors find success in selling leak detection products

John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.




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Mechanical contractors need to embrace new technology or get left behind

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.




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AI for the Trades — no contractor left behind

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.




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Peterman Brothers partners with Interplay Learning to standardize and scale technical training across service branches

The partnership between Interplay and Peterman comes at a pivotal time as Peterman continues to expand its operations and scale its technical training efforts.




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CallRail and ServiceTitan join forces to help contractors drive high-quality lead conversions

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.




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Trimble ranks #3 on Fast Company’s Annual List of Best Workplaces for Innovators, wins Science and Technology category

Trimble recognized for commitment to innovation across projects, processes and company culture.




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How virtual inspection services empower mechanical contractors

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.




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Carrier building automation system valves and actuators

Carrier’s lineup of communicating peripherals for the i-Vu building automation system has been expanded to include smart valves with Characterized Control Valve (CCVT) technology and smart damper actuators. 




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AutoHot under sink crossover system

The new under sink crossover product combines the efficiency of an on-demand system, with the ease of installation of more conventional, timer-based pumps. 




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Esco Tool welding alignment tool

Developed for high-temperature and high-pressure piping where smooth, unrestricted internal flow is critical, this welding alignment tool helps prevent degradation of the pipe or tube I.D.